FSSA and DFR Learning Management System (LMS)Bid Documents

The State of Indiana, specifically the Family and Social Services Administration (FSSA) and Division of Family Resources (DFR), is seeking a comprehensive Learning Management System (LMS) through a competitive Request for Quotation (RFQ) with Solicitation #004050000084919. The procurement aims to select a vendor capable of providing a fully functional LMS that meets state and federal training requirements, supporting approximately 7,800 user licenses across multiple agency divisions. Key deliverables include LMS user access and account management, user notifications, training content administration, tracking and reporting capabilities, course management, scheduling functions, assessment tools, and technical support. The contract is structured as a three-year term beginning January 1, 2026, with phased fiscal year periods: 6 months in FY 2026, 12 months in FY 2027, 12 months in FY 2028, and a final 6 months in FY 2029. Responses must be submitted to jonathan.huth2@fssa.in.gov by September 8, 2025, at 7:00 AM EDT, and must include a signed solicitation package. The LMS must support single sign-on access, handle various training file types (SCORM, PDF, xAPI, video), and comply with state IOT policies.

The solicitation encourages participation from diverse businesses, including Minority and Women's Business Enterprises (MWBE) and Indiana Veteran Owned Small Business (IVOSB) vendors. Bidders must complete various preference claim forms, including U.S. Manufactured Product Preference, Indiana Business Preference, and Indiana Small Business Preference. While specific budget ranges are not explicitly detailed, the procurement suggests a substantial multi-year investment in training infrastructure. Vendors must demonstrate compliance with ethical standards, maintain a drug-free workplace, verify employment eligibility, and be registered with the Secretary of State. The state reserves the right to terminate the contract with 30 days' notice and will evaluate responses based on comprehensive criteria including technical capabilities, compliance with specifications, and potential economic impact on Indiana. Technical requirements mandate the LMS provide 24-hour technical support during state business hours, support multiple user roles, and offer robust reporting mechanisms to track course completions and training compliance across FSSA and DFR divisions.