DTO data center infrastructure mgmt

The State of South Carolina's Department of Administration, Division of Technology Operations (DTO) is seeking a comprehensive Data Center Infrastructure Management (DCIM) software solution through Solicitation Number 5400026214, targeting Richland County. The procurement requires a robust software platform capable of monitoring, managing, and controlling data center utilization, including equipment assets, facility infrastructure, power distribution, cooling efficiency, and environmental conditions. The solution must provide integrated tools with 3D visualization, real-time alerting, comprehensive asset tracking, and planning capabilities, deliverable as either an on-premises installation or a FedRAMP moderate-level Software-as-a-Service offering. Vendors must demonstrate a solution with specific functionalities across nine major categories, including system references, platform components, security features, visualization, inventory management, daily operations, planning tools, and monitoring capabilities. Key procurement dates include a non-mandatory pre-proposal conference on March 27, 2024, a mandatory site visit on April 10, 2024, a Non-Disclosure Agreement submission deadline of April 3, 2024, vendor questions due by April 17, 2024, and proposal submissions due by May 28, 2024. Evaluation will occur in two phases, with technical capabilities and features weighted at 60 points, value at 30 points, and offeror qualifications at 10 points, with the top three offerors advancing to live demonstrations.

The solicitation does not explicitly indicate specific set-aside designations for disadvantaged enterprises. The contract will have an initial one-year term with four optional one-year renewal terms, commencing on September 10, 2024, and expiring on September 9, 2029. Contractors must be U.S.-based, with implementation professionals possessing a minimum of three years of DCIM implementation experience in complex environments, and offshore contracting is prohibited. Vendors must provide 24/7/365 support using only Continental United States-based resources and carry commercial general liability insurance of at least $1,000,000 per occurrence and cyber liability/privacy insurance of at least $2,000,000 per claim with $4,000,000 aggregate. While specific budget ranges are not disclosed, the comprehensive nature of the procurement suggests a significant investment in infrastructure management technology. The solution must include comprehensive training, system updates, and support at no additional cost, with licensing models emphasizing perpetual or subscription access across unlimited users, locations, and devices. Successful vendors will be expected to deliver a fully integrated, scalable DCIM solution that meets the State of South Carolina's complex technological infrastructure requirements.