VENDOR DEMONSTRATION SCRIPT

Solicitation: #5400026214

State of South Carolina Vendor Demonstration Script: Data Center Infrastructure Management Software

Detailed Agenda:

1. South Carolina team introductions and statement of meeting purpose.

2. Vendor team introductions and company overview (10 minutes).

3. Vendor product presentation – Please demonstrate the following (130 minutes).

Instructions: Please demonstrate the items below from your proposed product. You may not demonstrate or refer to any functionality or capability that will not be present in the product version represented in your written response to the RFP.)

A. Indicate which other states and large commercial data center providers who are using the version of the product you are proposing to the State of South Carolina.

i. Three (3) examples of each will suffice.

ii. For the purposes of this demonstration, you may not use as references entities using a different version of the product than the one you are proposing to the state.

B. System Platform The purpose of this part of the demonstration is for you to show the required components of proposed system’s platform.

i. Show that the proposed solution is comprised of an integrated suite of tools.

ii. Show system and device alerts, alarms, and notifications in real time.

iii. Show how a user would create a custom alert based on a system event the user defines. Demonstrate the custom alert working.

iv. Demonstrate the virtualized environment or, if a SaaS, the cloud-hosting environment.

1. If cloud-based, demonstrate that system alerts and notifications function if internet connectivity to the cloud is unavailable.

2. If this is to be hosted in the Vendor’s cloud environment, demonstrate how that environment meets the FEDRAMP moderate requirements.

v. Demonstrate that the client user interface is fully operational on current Windows desktop operating systems.

vi. Demonstrate that the solution database is an SQL database.

vii. Show the API environment for integration into third party systems.

viii. Import an AutoCAD drawing into the system.

ix. Export a floorplan from the system into AutoCAD format.

x. Use the system search function to find a specific device in the system using search properties that the state team provides to you during the demonstration.

C. System Security The purpose of this part of the demonstration is for you to show the system’s security features.

i. Perform a system logon using multifactor authentication.

ii. Create user accounts in the system.

1. Create an administrator-level user and a standard user within the system. Demonstrate how the different permissions levels provide different levels of access.

2. Demonstrate that a user is able to access user functionality within all the system modules (excluding the security module) with a single logon.

3. Demonstrate how to deactivate an account without deleting it.

iii. Show how to obtain technical support. Demonstrate that technical support is

NOT provided by off-shore resources.

iv. Demonstrate system logging.

1. Show system logging in real time.

2. Show how to configure logging for system events and activities.

3. Show how to export logs to an SIEM device.

v. Discuss the supply chain for the system.

1. Where are component parts manufactured?

2. Where is the system development performed and tested?

3. What supply chain risk management processes and controls have been implemented?

D. Views and Displays Please demonstrate the views and visualization capabilities of your product.

i. Show how alerts, alarms, and notifications are displayed on the one-line diagrams, floorplans, and inventory plan views.

ii. Demonstrate adding a device to the status dashboards from both the floorplan view and from the inventory plan view.

iii. Demonstrate the functionality and capabilities of the various dashboard views that are available in the product.

iv. Show how colors are used in the dashboards and other views to demonstrate status of items in the floorplan, one-line, and inventory plan views.

v. Demonstrate the product’s ability to highlight the entire connectivity chain from source to destination within the managed space.

vi. Demonstrate the various views available from complete building to individual component while showing the various “zoom levels” in between.

vii. Show displays of power use by component in one of the system views and in one of the power connection chain views.

viii. Show how the displays represent the actual scale of the floorplan and the devices in the managed space.

E. Symbols and Templates This portion of the demonstration will provide evidence of the system’s use of icons, symbols, and templates.

i. Exhibit the system’s prebuilt library of data center infrastructure device symbols.

ii. Demonstrate cloning of an icon/symbol and modification of clone’s configuration criteria.

iii. Show how to set up a symbol for monitoring.

iv. Demonstrate how a symbol or icon is configured based on the device it represents.

F. Inventory This part of the demonstration will display the operation and function of the inventory capabilities of the solution.

i. Show a hierarchical, graphical view of the inventory.

1. Show the impact of removing an item from the inventory and of how that impact is reflected across the various views and displays the system provides.

2. Sow the impact of adding an item into the inventory.

ii. Add custom fields to the inventory database.

iii. Demonstrate how the system is able to track a device’s deployment history through its lifecycle from an asset management perspective.

iv. Import an Excel spreadsheet with data into the inventory management database.

v. Export an inventory management report

1. Product one into an Excel spreadsheet.

2. Produce one into a comma-delimited file format.

G. Operations

Daily operational use of the system will be the focus of this portion of the demonstration.

i. Show how to set up devices within the system, configure them for monitoring, and how devices are managed from the system interfaces.

ii. Show how to power on/off devices under management individually and in bulk.

iii. Show how the system manages 3-phase power and phase balance along all nodes in the power chain.

iv. Demonstrate the “drag and drop” capability for moving cabinets and items within cabinets to new locations within the floorplan views. Be sure to show that the configuration and monitoring data moves along with the “drag and drop” functionality.

H. Planning Use of the system as a planning tool is the focus of this section.

i. Show an existing floorplan and then modify that floorplan into a proposed state, demonstrating the system’s ability to forecast building loads and consumption of power, cooling, humidity, and ambient temperature based on proposed additions, removals, changes, and modifications to device configurations and placement within the data center.

ii. Show historic floorplans which demonstrate changes over time.

iii. Show how the system provides alerts and warning that proposed changes will fall outside configured operational parameters.

iv. Demonstrate the system’s ability to produce Computational Fluid Dynamics models.

v. Show how the system provides capacity planning for future growth.

vi. Using the system, search the managed space for the system’s recommendation of the best place to deploy a new piece of equipment based on parameters the state team will provide at this point in the demonstration.

vii. Using the system, show how it will respond if a user attempts to place a device in a location that has an existing device reservation.

I. Monitoring and Reporting This part of the demonstration will show how devices are set up and monitored for operational data. This is separate from the security monitoring covered previously. The reporting capabilities of the proposed solution will also be displayed.

i. Demonstrate the basic monitoring capabilities of the system.

ii. Add/remove devices from the monitoring queues.

iii. Show how the system is able to chart device alarm histories by device.

iv. Produce a trending report based on device alarm histories.

v. Set up monitoring for all devices within a specific connection chain.

vi. Show the various graphical displays available within the monitoring capabilities of the proposed solution.

vii. Show how the monitoring polling intervals can be changed.

viii. Produce device performance and health reports using customized polling intervals.

ix. Demonstrate the various thermal monitoring capabilities of the system

1. Display real-time temperature by rack, by row, by section, and across the entire managed space.

2. Produce a thermal (heat) map of the managed space.

3. Calculate the Net Sensible Cooling Capacity for the managed space.

x. Show the standardized reports available “out of the box”.

xi. Show how a user would create a custom report.

xii. Show how a user would “drill down” into the data provided in on-screen reports.

xiii. Show how color and graphical features can be used to highlight important information in a report. Demonstrate how the system can be configured to display such features as part of the report-generating process.

xiv. Output a report in Excel format and as a PDF.

xv. Create a report with charts and graphs showing existing use.

xvi. Create a report with charts and graphs showing use over time (trending reports).

J. Delivery, Implementation, Training, and Support The vendor will present a discussion of how they would deliver and implement the solution. The vendor will also present a proposed training and support program as set out in the vendor’s proposal for the state’s use of their proposed solution.

4. Questions and Answers (40 minutes)

5. Adjournment

TOTAL TIME FOR ENTIRE LIVE DEMONSTRATION: 180 MINUTES MAXIMUM

IMPORTANT NOTES:

- The time limit is inclusive of company overview, system overview, presentation and questions

- Please bring all required equipment for live demonstrations to ensure operability.

Projection capability is available in the anticipated demonstration venue. Vendor presentation equipment must support a standard HDMI connection to use the projection equipment.

** REMINDER: Wireless connectivity to the Internet will be provided through a secured network that blocks traffic to certain sites. Please provide the URLs of any sites that you will need to access for your presentation no later than ten (10) business days before your scheduled demonstration.

- Provide (2) USBs of the presentation for panel review

- Please bring all KEY personnel required to execute the demonstration and to answer questions about the solution and the company.