Direct Award Engage One Software Maintenance

Workforce WV is issuing a direct award for EngageOne software maintenance renewal from Precisely Software Incorporated, with a renewal acknowledgement deadline of October 26, 2026, and a twelve-month contract term beginning December 21, 2026. This is a sole-source procurement with no competitive bidding; Precisely Software is identified as the only viable provider capable of maintaining the specialized EngageOne system without requiring extensive reconfiguration that would interrupt critical agency operations.

The scope covers maintenance renewal for EngageOne Enrichment Engine, EngageOne Enrichment Visual Engineer, and EngageOne Enrichment AFP. EngageOne is critical to Workforce WV's print-to-mail process for benefit checks and federally and state-mandated correspondence; the system has years of custom configuration invested in it.

The total cost for the twelve-month maintenance renewal is $31,630.12, excluding taxes. Billing is scheduled upfront for the entire service period. Payment terms are Net 30, with taxes applied at invoice. The quote is valid until December 20, 2026. Late renewal acknowledgement submissions after the five-day prior deadline may incur a 10 percent late fee. All orders are subject to acceptance by Precisely Software; purchase order issuance or signed quote submission constitutes acceptance of the renewal terms. Precisely Software Incorporated is located in Burlington, Massachusetts.