Complete Solicitation Documents.pdf

PDF 597 KB Posted

Attached to
Direct Award Engage One Software Maintenance
Solicitation number
ASSD 0323 WWV2700000001 1
Issued by
West Virginia

About this file

This is a maintenance renewal quote and justification documentation for EngageOne software (formerly StreamWeaver) submitted by Precisely Software Incorporated to the West Virginia State of WV, Workforce WV division. The solicitation encompasses software maintenance renewal for EngageOne Enrichment Engine, EngageOne Enrichment Visual Engineer, and EngageOne Enrichment AFP, with a contract term of twelve months beginning December 21, 2026, and ending December 20, 2027. The quote is valid until December 20, 2026, with a renewal acknowledgement deadline of five days prior to the quote expiration date to ensure continuity of service. No formal bidder's conference or site visit requirements are documented. The justification letter emphasizes that EngageOne is critical to Workforce WV's print-to-mail process for benefit checks and federally and state-mandated correspondence, serving as the sole source solution for this function with years of custom configuration invested in the system.

The total cost for the twelve-month maintenance renewal is USD $31,630.12 (excluding taxes), with billing scheduled upfront for the entire service period. Payment terms are Net 30, with taxes to be applied at invoice. The contract is a direct award based on sole-source justification, as Precisely Software is identified as the only viable provider capable of maintaining the specialized EngageOne system without requiring extensive reconfiguration that would interrupt critical agency operations. The incumbent vendor is Precisely Software Incorporated, located in Burlington, Massachusetts. All orders are subject to acceptance by Precisely, and purchase order issuance or signed quote submission constitutes acceptance of the renewal terms. Late submissions may incur a 10 percent late fee if the Renewal Acknowledgement is not received by the deadline.

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Final_ASSD_0323_WWV2700000001_1_WV_ASSD_FORM.PDF PDF

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Text version

112 California Avenue Charleston, WV 25305

Address line 3

1900 Kanawha Blvd. East * Building 3 Suite 300 * Charleston, WV 25305

To: Tina L Lesavich, Administrative Services Manager II, Workforce WV From: Michael Nichols ISMGR3, RIA/MIS/Administration

Re: EngageOne (StreamWeaver) Maintenance Renewal

Date: 08/19/2026

Tina, EngageOne remains critical to the Agency’s print to mail process.

EngageOne (formerly known as StreamWeaver) is a software product that allows forms to be processed while incorporating pertinent data (filling in the blanks) for each form. Multiple forms/letters going to the same recipient can be sorted and combined into envelopes. This saves postage costs and increases the integrity of our print to mail process such that recipients receive only their own mail. Other sophisticated aspects of utilizing EngageOne include facilitating recovery of envelope insertion errors and managing foreign address mailings.

This software also directly communicates with the mail inserter machines utilized for the agency’s mailings and notifies the inserter of how many items of mail each envelope should receive, as well as other logistics information the inserter uses to ensure the integrity of our insertion process. This software, EngageOne, by Precisely, is also sole source for this software process.

Should the software or the machine it is running on become inoperable, critical correspondences would come to a halt for a significant amount of time. These correspondences include benefit checks to claimants.

As is the nature with software in this type of role, it has taken years of custom script and EngageOne process authoring to get the software to do everything we need it to do correctly for the multitude of different data files and associated forms that we have. As such any attempted change to another software package would require long timeframes, to configure, and during this time we would be unable to generate federally and state mandated correspondence that must be sent to our customers due to the expired EngageOne license.

The continued support of this software is critical to the agency.

Sincerely, Michael B. Nichols

CC: J. Green

EXHIBIT A

Precisely Software Incorporated 1700 District Avenue, Suite 300

Burlington, Massachusetts 01803

STATE OF WV

Bill To: STATE OF WV Quote Number: Q-388079 Fiscal and Administrative Management -5301 Workforce of West Virginia 1900 Kanawha Blvd.

East Bldg 3, 3rd Floor, Suite 300

Date: 8/5/2026

CHARLESTON, WV 25305 Quote Valid Until: 12/20/2026 Accounts Payable Precisely Representative: Areli Valencia

Email: areli.valencia@precisely.com Ship To: STATE OF WV

Office of Admin Support -5302 Workforce West Virginia 1900 Kanawha Blvd E Bldg 3, 8th Floor

Payment Terms: Net 30

Charleston, WV 25305-0001 Currency: U.S. Dollar Tina Lesavich

Deliver Product To: tina.l.lesavich@wv.gov

Customer Contact: Accounts Payable Customer Email: wfwvinvoices@wv.gov

Product Name Qty Billing Plan Start Date End Date

Windows

1 Bill Upfront 12/21/2026 12/20/2027

1 Bill Upfront 12/21/2026 12/20/2027 EngageOne Enrichment Engine-Maintenance (PL)

1 Bill Upfront 12/21/2026 12/20/2027 EngageOne Enrichment Visual Engineer-Maintenance (PL)

EngageOne Enrichment AFP-Maintenance (PL)

Total (excluding taxes): USD 31,630.12 (Note: Taxes will be applied on invoice)

Notes:

Please include Quote Number in your PO and/or provide a Signed copy of the Quote with the PO

All orders are subject to review and acceptance by the Precisely entity listed above (“Precisely”). Your signature below, and/or your issuance of a purchase order referencing the quote number above, (“Renewal Acknowledgement”) confirms your acceptance of this offer and your complete and irrevocable commitment to purchase the product licenses and related services, as applicable, set forth above (“Purchases”).

To ensure that there is no interruption in service, please return your Renewal Acknowledgement no later than 5 days prior to the Quote Valid Until Date noted above, which is when your current coverage or license term will expire. No purchase order is required to complete this transaction.

Upon receipt of a Renewal Acknowledgement, your coverage dates will be updated, license keys will be issued (if applicable), and an invoice will be generated and sent to you. Any applicable taxes will be included on the invoice. If your organization is exempt from tax, please send supporting documentation appropriate for your jurisdiction with your Renewal Acknowledgement.

“Agreement” means the terms governing your original purchase of the products or services above and generally will be either: (a) the signed written agreement(s) between you and Precisely to the extent that it covers the Purchases, and/ or (b) to the extent any Purchases are not in scope of such signed agreement(s), the Product and Services End User License Agreement located at www.precisely.com/EULA. Purchase orders or similar documents issued by you relating to the Purchases will not affect or otherwise amend the terms and conditions of the Agreement. If you are a reseller or distributor, you agree that you are responsible to ensure that the authorized end user(s) are bound to the terms and conditions at https://www.precisely.com/EULA. Precisely now provides support and maintenance for all of its products (including those on this Quote) and the support terms applicable globally for all customers can be found in the Support Handbook (https://support.precisely.com/handbooks/).

Customer and Precisely recognize the importance of responsible use of data as relates to artificial intelligence (AI) systems. In that regard, the additional AI terms at www.precisely.com/AI-terms also apply to this order.

Unless otherwise prohibited by the Agreement, if we do not receive your Renewal Acknowledgement by the date indicated above, the renewal may be subject to a 10% late fee.

If you have any questions, please contact your renewal representative, as provided in header above, to ensure a timely submission of your renewal.

STATE OF WV

Signature:

\s1\

Date:

\d1\

Name:

\n1\

Title:

\t1\

WV-65A.pdf
StreamWeaver(EngageOne)_Justification_Letter.pdf
Q-388079- State of WV (FAM)- (12 month option).pdf

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