Aging services information system (asis)

The South Carolina Department on Aging (SCDOA) is seeking a comprehensive Aging Services Information System (ASIS) through a Request for Proposal (RFP) issued by the Office of State Procurement. The solicitation calls for a web-enabled business application capable of collecting, processing, storing, and analyzing contact data, transactions, and documents related to aging network services across South Carolina. The system will be decomposed into six functional modules: Core Data Management, Financial (including Contracts/Agreements/Budgets, Billing/Payments, and Encumbrance Accounting), Service Transactions, Micro Transactions, Survey System, and Document Library. Offerors may submit proposals for one or more modules, with the system required to support approximately 883 users across multiple stakeholder groups including SCDOA personnel, Area Agencies on Aging, service providers, and clients. The original proposal deadline was April 1, 2022, which was later extended to April 15, 2022, at 11:00 AM EST, with a non-mandatory pre-proposal web conference held on February 22, 2022. Demonstrations were tentatively scheduled between May 9-13, 2022, with award notification expected on May 23, 2022. The desired solution is a web-hosted Software as a Service (SaaS), perpetual license, or term license model, with strict service level agreements requiring 99.9% uptime during business hours and 99.0% uptime during off-hours.

The RFP allows multiple awards to different vendors, permitting best-of-breed solutions across modules. Vendors must register as South Carolina state vendors and submit both original and redacted copies of their proposals online, along with supporting documentation on USB flash drives. While no specific set-aside designations were explicitly mentioned, the procurement emphasizes collaborative integration between vendors. The system must support data migration from legacy systems including AIM/Sybase, QuickBase, VisionLink, and Excel worksheets, with an anticipated annual data growth of 50-100 GB. No specific budget was disclosed, but awards will be made by individual module, with modules priced as standalone items. The contract term is structured for seven years, consisting of an initial one-year term and six optional one-year renewal periods, with an estimated start date of May 19, 2022, and end date of May 18, 2029. The system must comply with federal reporting requirements, including the Older Americans Act Performance System (OAAPS) and SF-425 financial reports, and support services across multiple categories such as personal care, homemaker services, transportation, nutrition programs, legal assistance, and caregiver support services.