556-26066/ software - maintenance - annual renewal - splunk

The State of California is soliciting bids for software maintenance and annual renewal services for Splunk through Request for Bids (RFB) IS-26200844, issued April 14, 2026, with proposals due by April 29, 2026. This procurement represents a renewal of existing maintenance and support services for the state's Splunk infrastructure, with the selected vendor responsible for providing comprehensive software maintenance to ensure continued operational functionality and support. Key deliverables include ongoing technical support, maintenance services, and system updates necessary to maintain the state's Splunk environment in operational status. Qualified bidders must demonstrate the ability to comply with California state contracting regulations and procurement requirements, maintain appropriate insurance coverage as evidenced by a Certificate of Insurance, and meet all mandatory forms and documentation requirements outlined in the purchasing appendix. Evaluation criteria focus on bidder eligibility, compliance with state requirements, and the ability to meet security and privacy obligations. Vendors must submit completed proposals including a Certification of Bidder/Offeror Eligibility (CBE) Form, Certificate of Insurance, and all required purchasing forms identified in the appendix to be considered responsive to this solicitation.

Bidders must satisfy eligibility requirements established through the CBE Form, which verifies compliance with California state contracting regulations and may assess certification status with state small business programs and disadvantaged business enterprise (DBE) designations. Contractors selected for award will be required to implement and maintain comprehensive information security and privacy controls in accordance with federal and state regulations, including data protection standards, encryption requirements, access controls, audit logging, incident response procedures, and regular security assessments. The contractor must protect all confidential information and state intellectual property, cooperate with state audit activities, and immediately notify the state of any security breaches or unauthorized access. Personnel with access to sensitive systems or data must undergo background checks, and the contractor must implement staff training programs regarding information security and privacy obligations. The procurement establishes pricing structures and terms that bidders must adhere to when submitting proposals, with contract provisions allowing for renewal options to extend services based on performance and continued need. Specific budget allocations and award values are identified within the RFB document to establish the financial parameters supporting this maintenance renewal contract.