Service Level Agreement

Closed Special Notice Posted

Solicitation number
SS-NIH-6722829
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
United States

Notice details come from SAM.gov. Updated .

About this opportunity

The National Institutes of Health (NIH) plans to award a Firm-Fixed Price purchase order to TriTech Communications, Inc for the renewal of a Silver Service Level Agreement. TriTech Communications, the original installer and developer of the control system used in NIH's conference facility, is expected to maintain the equipment without compromising support and response times. The award is anticipated to be issued within five days after the notice, with responses to be submitted by August 31, 2023.

Products and Services:

  1. Renewal of Silver Service Level Agreement.
  2. Maintenance of control system used in NIH's conference facility.
  3. Ensuring no compromise in support and response times.
  4. Original installation of the control system.
  5. Development of the control system code.

Notice text

The National Institutes of Health (NIH) intends to award a Firm-Fixed Price purchase order to TriTech Communications, Inc

In accordance with FAR Part 6.302-1, the Contractor is the only known responsible source who can provide the services for the requirement described below.

The purpose of this notice is to inform the public that the National Institutes of Health, intends to issue a purchase order to renew a Silver Service Level Agreement with Tritech Communications, who is the original installer and developer of the code for the control system which is used for all equipment and systems throughout NIH’s conference facility.  TriTech Communications, Inc. has the specific corporate knowledge to maintain the equipment without a compromising the level of support and response times.

This notice is not a request for competitive quotes.  However, any party that believes it has the capabilities to provide the service as stated herein may submit its written capabilities.  A determination by the Government to compete this proposed award based upon responses to this notice is solely within the discretion of the Government.  It is anticipated that an award will be issued within five (5) days after the date of this notice unless the Government determines that another Contractor has the capability to meet this requirement.

Please email responses to zetherine.gore@nih.gov no later than 12:00 p.m. EST on Thursday, August 31, 2023.  Emails received in response to this notice must reference SS-NIH-6722829 on the subject line to be identified for consideration.

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