J065--Hill-Rom Nurse Call Service Contract Base Plus 4

The Department of Veterans Affairs (VA) Veterans Health Administration is seeking a comprehensive service contract for a Hill-Rom Nurse Call Silver Service Plan at the Boise VA Medical Center. The solicitation (36C26025Q0542) targets vendors who can provide maintenance and support services for electronic medical communication systems, with a specific focus on original equipment manufacturer (OEM) or OEM distributor status. Vendors must respond to Denise Patches at Denise.Patches@va.gov by June 10, 2025, at 10:00 AM PDT, with detailed documentation demonstrating their technical capabilities. The contract requires comprehensive maintenance services including software updates, remote clinical upgrades, 24/7/365 technical support, semi-annual business updates, customer portal access, and system security certificate updates. Interested vendors must comply with the specific requirements outlined in the solicitation documents and be prepared to provide technical training and certification as part of the service package.

The contract is not set aside for any specific designation and will be administered by the Network Contracting Office 20 in Vancouver, Washington. The total potential contract value is $34 million, structured with a base period from September 9, 2025, to September 8, 2026, and four additional one-year option periods that could extend the contract through September 8, 2030. The place of performance is located at 500 W Fort St, Boise, ID 83702, specifically targeting the Boise VA Medical Center's medical equipment infrastructure. The procurement is classified under NAICS code 811210 for Electronic and Precision Equipment Repair and Maintenance, with a Product Service Code of J065 focusing on medical equipment maintenance and repair. Vendors should note that the solicitation will be archived five days after the response date, emphasizing the importance of timely and comprehensive proposal submission.