pdp27891.docx

W91QF0-17-B-0003

Section A - Solicitation/Contract Form

During the reading, opening and recording of the bids only the total amount for the base and option years will be read out loud.

INSTRUCTIONS TO BIDDERS

8(a) Competitive

2. Bid Submission Requirement:

(a) Bids shall be submitted in sealed envelope or package and addressed to the office specified below, no later than the exact time set and date stated in Block 8. Include the solicitation number, name and address of the bidder on outside of the sealed envelope or package.

Mission Installation Contracting Command 6650 Meloy Drive, Building 6 Suite 250 Fort Benning, GA 31905-1300 ATTN: CCMI-CEU-BN (Sherry James.)

SUBMISSION REQUIREMENT

Bids shall include the following:

1. Completed Standard Form 1449.

2. Completed Schedule of bids/prices. All unit price and estimated amount filled out.

3. Signed or other acknowledgement of all amendments.

4. Ensure completed Representation and Certifications are submitted in System for Award Management (SAM).

(b) Bidders shall furnish unit prices and extended total for all items listed on the schedule of bid items in Section B. In the event there is a difference between the unit price and the extended total, the unit price will be the intended bid. In the event the unit price and extended total are omitted for any item, the bid will be deemed nonresponsive.

(c) Bidders using commercial carrier services shall ensure that the Bid is addressed and marked on the outermost envelope or wrapper as prescribed in the paragraph above.

(d) Bid may be mailed or hand carried. If the Bid is mailed it must be post marked before the date specified for Bid due date and time.

(e) Facsimile Bids will not be considered.

(f) Telegraphic Bids will not be considered.

(g) Bids must be submitted by time set and date stated in Block 8 (Eastern Standard time).

Section B - Supplies or Services and Prices

General Admin

FFP

General Admin, Community, Training & Education Services FOB: Destination

PURCHASE REQUEST NUMBER: 0010996049

NET AMT

Child Care

Child Care, Youth & youth Gynasiums Services

NET AMT

Fitness Centers Services

Fitness Centers Services

NET AMT

Above Baseline Services

Above Baseline Services

NET AMT

Abnormal Cleaning Services

Abnormal Cleaning Services

NET AMT

Special Events Services

Special Events Services

NET AMT

CONTRACTOR MANPOWER REPORTING-BASE YEAR

Contracting Manpower Reporting

NET AMT

FFP

General Admin, Community, Training & Education Services

NET AMT

FFP

Child Care, Youth & youth Gynasiums Services

NET AMT

FFP

Fitness Centers Services

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

CONTRACTOR MANPOWER REPORTING

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

FFP

NET AMT

Section C - Descriptions and Specifications

Performance Work Statement (PWS)

Custodial Support Services Directorate of Public Works Carlisle Barracks, Pennsylvania

1.0 Introduction. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform custodial services as defined in this Performance Work Statement (PWS), Part 5 except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.1 Background. Carlisle Barracks is located in Carlisle, PA, Cumberland County. Carlisle Barracks consists of approximately 450.6 acres and 49 buildings. The population base consists of approximately 3000 military and Government civilian and Contractor personnel, as well as, a number of resident family members, to include a large number of retirees in the surrounding area.

1.2 Objectives. Technical Exhibit A identifies (garrison on type use) which buildings/areas belong to each building type, the square footage of the building/areas, any special security considerations, and any constraints as to when during the day or week scheduled services can be performed to the building/area. TE C identifies tasks and frequencies for minimum standards for each type of building. TE D identifies areas where custodial tasks are to be performed by current floor plan.

1.3 Mission Statement. The Carlisle Barracks primary mission is to educate and develop leaders for service at the strategic level while advancing knowledge in the global application of Landpower.

2.0 Requirements.

2.3 General.

2.1.1 Scope. The Contractor shall perform custodial services in accordance with the PWS and the technical exhibits (T.E.s). During performance of the contract the Government reserves the right to add or delete facilities and/or the level of services required. A modification to the contract will be executed to incorporate these changes.

2.1.2 General Information/Period of Performance

Base Year: 1 February 2018 – 31 December 2018 Option Year 1:1 January 2019 – 31 December 2019 Option Year 2:1 January 2020 – 31 December 2020 Option Year 3:1 January 2021 – 31 December 2021 Option Year 4:1 January 2022 – 31 December 2022

2.1.3 Place of Performance and Hours of Operation.

2.1.3.1 Place of Performance: The work to be performed under this contract will be performed at Carlisle Barracks, see TE A for a list of facilities. The Contractor shall provide the KO a schedule no later than (10) workdays prior to commencing work. Schedule shall outline tasks to be performed by specific building and identify the timeline for the task to be accomplished. The KO will provide the Contractor with requirements to make changes to the schedule as they occur.

2.1.3.2 Hours of Operation. The Contractor is responsible for providing services between the hours of 4:30 am to 3:00 pm, Monday through Friday except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor must at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.

2.1.4 Recognized / Federal Holidays. The Contractor shall submit to the KO an alternate schedule for those buildings that will be affected by federally observed holidays not later than ten (10) work days prior to the holiday. The schedule shall include dates for make-up of all buildings affected by the holiday.

2.1.5 Travel / Temporary Duty - N/A

2.1.6 Emergency Services. The Contractor shall have competent personnel trained and capable of dealing with minor personnel injuries. The Contractor of their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor will, in turn, notify the KO or COR within 30 minutes of the incident. Emergency medical treatment and services for Contractor personnel is the responsibility of the Contractor.

2.1.7 Contract Administration and Management.

2.1.7.1 Post Award Conference/Periodic Progress Meetings. The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation (FAR) Subpart 42.5. The KO and Contracting Officer’s Representative (COR) shall meet periodically with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues.

2.1.8 Quality Control. The Contractor shall develop and maintain an effective quality control process to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure against recurrence of defective services. The Quality Control Plan (QCP) must be reviewed and accepted by the KO prior to contract start date.

2.1.9 Contracting Officer’s Representative (COR): The COR will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: Assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, and specifications; monitor Contractor's performance and notifies both the KO and Contractor of any deficiencies; coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting contract.

2.1.10 Subcontract Management. N/A

2.1.11 Key Personnel: The following personnel are considered key personnel by the Government.

2.1.11.1. The Contractor shall provide a Contract Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the contracting officer. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available between 6 a.m. to 3 p.m., Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons.

2.1.11.2 The Contractor shall provide a Quality Control Specialist. The Quality Control Specialist shall have experience in conducting custodial spot checks and inspections that ensure safety and quality of work standards are being met. Quality Control Specialists shall have experience in directing staff and developing effective quality control plans. The quality control specialist shall have unbiased relationship with the government, and freedom to change the quality control process as required to meet the standards outlined in this PWS.

2.1.11.3. All employees who work in the Child Development Centers are deemed key personnel. These Contractor employees shall meet all of the requirements delineated in PWS paragraphs 3.0.

2.1.12 Identification of Contractor Employees: The Contractor (to include subcontractors) shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. For cleaning services at Child, Youth, and School Services where children are present, cleaning personnel must wear identification when children are present. Each Contractor (to include subcontractors) employees shall wear the ID Badge in a conspicuous place on the front of exterior clothing and above the waist except when safety or health reasons prohibit. The Contractor (to include subcontractors) shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer prior to the contract performance date and updated as needed to reflect Contractor and Subcontractor personnel changes.

2.1.12.1 All contract personnel shall wear a badge and uniform that clearly delineates them as a Contractor employee. All Contractor personnel when answering a telephone shall also clearly identify themselves as a Contractor employee. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves such that they avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all correspondence (documents, emails etc.,) or reports produced by Contractor are suitably marked as Contractor products or that Contractor participation is appropriately disclosed.

2.1.13. Non-Personal Services. Non-personal services. The FAR provides that each contract arrangement be judged in the light of its own facts and circumstances, with the key question always being whether the Government will exercise relatively continuous supervision and control over the Contractor personnel performing the contract. To ensure that services provided under this contract are non-personal in nature, employees performing services under this contract shall be controlled, directed and supervised at all times by management personnel of the Contractor. The Government will notify the Contractor’s management of all tasks that require completion and the Contractor’s management will assign those tasks to the appropriate Contractor personnel under this contract. The Contractor's management shall ensure that employees comply with the performance standards outlined in this PWS and as required by the contracting officer or the contracting officer's representative (COR). Contractor employees shall perform independent of and without the supervision of any Government official. Actions of Contractor employees may not be interpreted or implemented in any manner that results in any Contractor employee creating or modifying Federal policy, obligating the appropriated funds of the U.S. Government, overseeing the work of Federal employees, providing direct personal services to any Federal employee or otherwise violating the prohibitions set forth in Parts 7.5 and 37.1 of the Federal Acquisition Regulation (FAR). The Government will control access to the facility and will perform the inspection and acceptance of completed work and tasks.

2.1.13.1. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure that personnel present a professional appearance. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor is responsible for ensuring that any Contractor employees providing services under this contract conduct themselves and perform services in a professional, safe, and responsible manner. Contractor employees shall comply with all DoD and local requirements that establish uniform policies governing smoking in and around Government Owned buildings and vehicles. The Contractor shall remove from the job site any employee for reasons of misconduct or security. In accordance with DOD Directive 5500.7-R, “Joint Ethics Regulation”, Contractor employees must avoid being improperly influenced in the execution of their duties under the contract. Particular attention should be paid to acceptance of gifts/ gratuities, and on non-disclosure of sensitive or classified information. The Contractor shall ensure employee conduct complies with 41 U.S.C. 423 relative to release of acquisition related information or actions or discussions which may prejudice future competitions. The Contractor shall ensure no Contractor employees conduct political related activities or events on the installation.

2.1.14. Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.), or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO, and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

2.2. Special Requirements.

2.2.1 Security. Contractor and all associated sub-contractors’ employees shall comply with applicable garrison, facility, and area commander garrison/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet garrison access requirements to be accomplished by garrison Provost Marshal Office, Director of Emergency Services, or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or garrison change, the Government may require changes in Contractor security matters or processes.

2.2.1.1 Criminal Background Checks. In the unlikely event that unsupervised contact with students or unescorted access to facilities are required by contract, a satisfactory Federal and/or State criminal background check must first be performed by DoDEA, through the Office of Personnel Management, on each identified contract employee prior to unsupervised student contact or unescorted facility access being granted. For US Citizens – Unescorted Access – must pass the Childcare National Agency Check with Written Inquirers (CNACI). For Non-US Citizens – Unescorted Access – local host nation police background check only (Re: DODI 1402.5 and DODI 2000.16)

2.2.1.2 Access and General Protection/Security Policy and Procedures. All contractor employees with an area of performance within any Carlisle Barracks controlled installation, facility or area must comply with the following guidance. Access to the installation: requires a security check and search of vehicle. Passes can be requested at the Claremont Gate only. Contractor and all associated sub-contractors employees shall comply with applicable installation /facility access and local security policies and procedures (provided by the COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. If unaccompanied access is required in protected facilities, the contractor, all sub-contractors and contractor employees must complete all building security access requirements and comply with any building specific security policies and procedures as dictated by the Installation Security Office. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

2.2.1.3 For Contractors Requiring Common Access Card (CAC). Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

2.2.1.4 For Contractors that do not require CAC, but require access to a DoD facility or installation. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

2.2.1.5 Army Training Certification Tracking System (ATCTS) registration for contractor employees who require access to government information systems. All contractor employees with access to a government info system must be registered in the ATCTS (Army Training Certification Tracking System) at commencement of services, and must successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

2.2.1.6 Threat Awareness Reporting Program. For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP),contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b of AR 381-12.

2.2.2 AT/OPSEC. AT Level I Training. This provision/contract text is for contractor employees with an area of performance within an Army controlled installation, facility, or area. All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities, and controlled access areas shall complete AT Level I Awareness Training, http://jko.jten.mil, within five calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the KO, within five calendar days after completion of training by all employees and subcontractor personnel.

2.2.2.1 For Contracts that Require OPSEC Training. Per AR 530-1, Operations Security, new contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All contractor employees must complete annual OPSEC awareness training.

2.2.2.2 For Contracts That Require Handling or Access to Classified Information. Contractor shall comply with FAR 52.204-2, Security Requirements. This clause involves access to information classified “Confidential,” “Secret,” or “Top Secret” and requires contractors to comply with— (1) The Security Agreement (DD.Form.441), including the National Industrial Security Program Operating Manual (DoD 5220.22-M); any revisions to DOD 5220.22-M, notice of which has been furnished to the contractor.

2.2.3. Cybersecurity. For Information assurance (IA)/information technology (IT) training. All contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

2.2.3.1. Theater Business Clearance. N/A

2.2.3.2. iWATCH Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity ATO). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance with the results reported to the COR NLT 30 calendar days after contract award.

2.2.3.3. Physical Security: The Contractor shall safeguard all Government equipment, information and property provided for Contractor use. Contractor shall maintain a physical security checklist/log which will be forwarded to the COR on a monthly or quarterly basis, no later than the fifth day of the month or after the quarter ends. At the close of each work period, Government facilities, equipment, and materials shall be secured.

2.2.3.4. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

2.2.3.4.1 Lost keys shall be reported to the COR and the KO. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

2.2.3.4.2 The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer (KO).

2.2.3.4.3 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s QCP.

2.2.4. Safety. The Contractor shall be responsible for instructing his employees in safety measures and shall not permit them to place mops, brooms, machines, and other equipment in an unsafe position. Signs shall be provided and placed by the Contractor to mark areas which are slippery and/or unsafe due to cleaning and working operations. Custodial service employees shall be required to interrupt performance of their work, if necessary, to allow passage of traffic through corridors. All work shall be conducted in a safe manner and shall comply with OSHA (29 CFR 1910) and the Army Corps of Engineers Manual (EM-385-1-1) requirements. If the Contractor fails or refuses to comply promptly with safety requirements, the Contracting Officer may issue an order stopping all or part of the work until corrective action has been taken. No part of the lost time due to such stop order shall be made the subject of claim for excess costs or damages to the Contractor. Contractor shall submit an Accident Prevention Plan (APP) to the COR and Carlisle Barracks Safety Office within 15 days of notification of contract award. The contractor shall not commence physical on-site work at Carlisle Barracks prior to Government acceptance of the APP. At a minimum, the APP must include the provisions specified in EM 385-1-1, Appendix A for an Abbreviated APP. Provide a verbal notification to the KO as soon as possible of each occurrence of damage to Government property or an accident resulting in death, injury, occupational disease, or adverse environmental impact. Provide a completed copy of required Accident Investigation Reports to the KO within five calendar days of each occurrence.

2.2.5. Special Training / Qualifications. All contract employees working in support of CYS at the CDC, and or Youth Activity Center shall be required to attend annual training on child abuse prevention, identification and reporting. (AR 40-562). The training will be conducted during normal duty hours by a Government certified trainer. It shall be the Contractor’s responsibility to ensure new employees working in support of CYS receives this training.

2.2.6. Environmental Requirements.

2.2.6.1 Environment and OSHA. The Contractor shall comply with all local, state, and Federal environmental and occupational safety laws, rules, and regulations. Any apparent conflict between compliance with such local, state and Federal laws, rules and regulations, and compliance with the requirements of the contract shall be immediately brought to the attention of the KO and/or the COR final resolution. The Contractor shall notify the KO and COR in writing in addition to any verbal notification of such conflicts. The Contractor shall be liable for all fines, penalties, and costs which result from violations of, or failure to comply with, all such local state, or Federal laws, rules, and regulations. All unsafe acts or conditions fostered by the Contractor or Contractor personnel may be grounds for the KO or COR, to halt all Contractor performance with a commensurate deduction of monies due the Contractor until such unsafe conditions are corrected. The Contractor shall take due caution not to endanger personnel during performance of this contract. Upon discovery of any hazard such as, but not limited to, fire, or large fuel spill, the Contractor shall immediately notify the KO or COR. Safety Data Sheets (SDS) for all products used on Carlisle Barracks stored in Building 303 and custodial closets within buildings shall be posted by the entry door. SDS shall be submitted to the government prior to the start of work for approval and quarterly thereafter with location and quantity tabulations. Any new products being used after initial approval must be approved by the Carlisle Barracks Environmental Office.

2.2.6.2. Green Procurement. In order to comply with the green procurement requirements of Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) and Executive Order 13423, the Government requires the use of recycled and recovered materials and products identified in the Environmental Protection Agency's (EPA) Comprehensive Procurement Guidelines. These materials and products must meet the requirements of the Performance Work Statement (PWS), must not delay the progress of work, must be available from more than one source, and must not be cost prohibitive. EPA guideline items are seen as the minimum that should be considered when evaluating recyclable materials. Other materials and products not listed, but commonly used in industry outside of the Government, should also be considered. Material and product submittals for all recycled-content items should list the recycled and recovered materials used and the percentage content. The Contractor shall track the purchase, quantities, and the percent of recyclable content for these materials throughout the life of the contract. The Contractor shall consolidate and provide this information to the COR in quarterly reports. The Contractor shall annually submit a summary report of certification and estimate as required by FAR 52.223-9, title, Certification and Estimate of Percentage of Recovery Material Content for EPA Designated Items, upon completion of the base year and each follow-on year, until completion of the contract to the COR. The quarterly and annual reports shall be sent to the COR. The intended end use of the item, materials with recovered materials content, at levels recommended by the EPA's CPG is found at website; http://www.epa.gov/cpg/products.

2.2.6.3. Disposal. The Contractor shall properly dispose of all cleaning waste, to include floor stripper and wax products in accordance with product disposal standards and environmental regulations.

3.0 Performance Requirements and Standards.

3.1 High Level Objectives. The Contractor shall provide all management, tools, equipment, and labor necessary to ensure that custodial services are performed at Carlisle Barracks. The Contractor shall accomplish all cleaning tasks IAW the Enterprise Municipal Custodial Services Performance Standards service's at TE #E, in order to meet the requirements of this PWS. Estimated square footages are established in TE #B, Flooring Type Totals. Facility drawings of areas cleaned are established in TE #D, Custodial Floor Plans. All work performed by the Contractor shall be performed in accordance with all applicable laws, regulations, Army standards, instructions, and commercial practices. Contractor shall display the appropriate caution signs when cleaning floors or any other surface that might pose a risk to injury for any personnel that are present.

3.2 Perform Special Event Cleanings (i.e. VIP and/or event cleaning). The Contractor shall provide Custodial Services for special events, which shall be outside of the established frequencies for custodial services as directed by the KO or KO designated official. These events include, but are not limited to, VIP visits, Inspector General (IG) Team visits, etc. The KO or KO-designated official will notify the Contractor of the requirement as soon as it is known, but no less than seventy-two (72) hours prior to the event. The Contractor shall complete all cleaning tasks (4) hours prior to each event.

3.3 FACILITY CLEANING SERVICES

3.3.1 Facility Cleaning Services: Accessible floor surfaces shall be cleaned. Moveable items (chairs, trash receptacles, any and all easily moved item) shall be moved to access the floor surface (to sweep, damp mop, and vacuum) underneath these items. Moved items shall be returned to their original position after cleaning. Grout on wall and floor tiles shall be free of dirt, scum, mildew, and residue.

3.3.2 Non-Carpeted Floors (Hard Floors: Vinyl Tile, Ceramic Tile, Wood, Concrete, etc.). Hard floors shall be maintained free of grit, soil, dust, scuff and heel marks, stains, spills, debris, litter, and other foreign matter by effective routine cleaning. Cleaning shall be accomplished by the most appropriate method (vacuum, sweep, dust mop, damp mop, spot clean, etc.) and with cleaning solutions, if applicable, for the specific floor type. After cleaning, floor surfaces to include grout shall have a uniform, clean appearance without streaks, swirl marks, detergent residue, or any evidence of soil, stain, film, or standing water. Baseboards, corners, and wall/floor edges shall also be clean. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

3.3.2.1 Spray Buff. Spray and buff all floors receiving floor maintenance to a uniform glossy appearance.

3.3.2.2 Stripping/Finishing. Strip, scrub, seal, and wax floors as necessary to maintain a uniform glossy appearance. Tile grout shall have a clean appearance and be sealed upon heavy scrubbing or as needed to prevent water and foreign substances from soaking into the grout. Refinishing of resilient tile and terrazzo floors includes the application of two coats of finish to the entire stripped area then buffed to an even gloss. After refinishing, the reflectance shall be uniform, and no streaks, swirls, dust, etc., shall be visible. Non-skid wax must be approved by DPW prior to use. Chairs, trash receptacles, and other items shall be moved to strip, scrub, and seal and was underneath, and returned to their original location. Remove all stripping solution, sealant, and waxy residue for floor drains immediately upon completion of service.

3.3.2.3 Spot Cleaning Floors/Carpets. Spot clean floor surfaces to remove spots 2 square feet or less. Spots removal shall be included during normal service schedule. Areas that are embedded to the point of non-removal and have been treated during 2 consecutive cleanings and resists removal shall be annotated to the KO for resolution.

3.3.3 Carpeted Floors. Carpets shall be maintained free of soil, dirt, debris, litter, and other foreign matter by effective routine vacuuming. The Contractor shall use efficient vacuum cleaners that offer high airflow, high efficiency filtration, and an adjustable rotating brush agitation for more effective soil removal. Any spots and/or spills shall be removed by the Contractor without permanent damage to the carpet. All tears, burns, and raveling shall be brought to the attention of the COR. Chairs, trash receptacles, and other easily moveable items shall be moved to maintain floors underneath these items and returned to their original and proper position after cleaning.

3.3.3.1 Removable (Area and Throw) rugs. Area and throw rugs shall also receive the same service as annotated above.

3.3.3.2 Carpet Cleaning/Shampoo. All carpets shall be cleaned in accordance with standard commercial practices that have been approved by DPW. A heavy-duty spot remover may be required in heavily soiled areas. Stains which are not easily removed by the normal cleaning process shall be treated using an alternate method approved by the COR. Chairs, trash receptacles, and other items shall be moved to clean carpets underneath, and returned to their original location.

3.3.3.3 Annual Carpet Restorative Cleaning. Carpets shall be deep cleaned in order to remove embedded soil from carpet fibers. Deep cleaning shall employ an effective technique and/or method to address soil suspension, soil extraction and drying. After deep cleaning, the carpeted area shall show an improvement in visible appearance. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Movable items shall be returned to their original location after the carpet has dried.

3.4 Stairways/Elevators/Handicap Lifts. All floor surfaces shall be cleaned in accordance with the non-carpeted and carpeted requirements as appropriate. Stair guards, handrails, wall caps and baseboards shall be free from grease and grime. The Contractor shall remove all marks, dirt, smudges, scuffs, and other foreign matter from adjoining stairwell walls, up to 72 inches height from stair tread level, to provide or maintain a clean, uniform appearance.

3.5 Clean Floor (Walk-Off) Mats. Vacuum and/or clean interior and exterior floor mats. Mats shall be free of all visible lint, litter, debris, soil and other foreign matter. Soil and moisture underneath mats shall be removed and mats returned to their normal location. Area and throw rugs shall receive the same service.

3.6 Trash Collection/Removal. The Contractor shall collect and dispose of all trash from all waste receptacles, to include wastebaskets and other trash containers (exterior waste baskets, trash receptacles, and smoking urns are included in the scope of trash removal). Any trash boxes or debris stacked near the waste receptacles, marked “TRASH” shall be removed daily. The contractor is responsible for replacement of plastic trash bags/can liners as needed. The contractor shall maintain two additional trash can liners in the bottom of the trash receptacle to allow unscheduled waste to be removed by building occupants.

3.6.1 Recycle Trash Collection/Removal. The contractor shall collect, pickup, and dispose of all recycle paper from the appropriate recycle bins located at each office and shall dispose of to the nearest recycle dumpster located outside at each building.

3.7. Clean and Supply Restrooms/Toilet Areas/Locker Rooms:

3.7.1. Clean and Disinfect. All surfaces of sinks, toilets, urinals, lavatories, showers, shower mats, dispensers, plumbing fixtures, drinking fountains, saunas, partitions, dispensers, doors, walls, partitions, stalls, stall doors, entry doors (including handle, kick plates, ventilation grates, metal guards), walls, and other such surfaces shall be cleaned and disinfected using a germicidal agent and free from water and scale deposits, soil, streaks, and other removable matter. Restrooms shall be left with a clean, pleasant scent/fragrance or no odor at all. Showers, toilets, and urinals will be free of spots, water spots, scale buildup, soap scum, odors, and any other deposits. Mirrors shall be clean and have no streaks or other removable matter. Partitions shall be smudge, stain free. Vents (within 6 feet of the floor) shall be clean. Walls and grout shall be free of all firm, spots, and detergent buildup. No abrasive and/or bowl cleaners are to be used to clean the drinking fountains.

3.7.2. Floor Care. All floor surfaces shall be maintained in accordance with original equipment manufacturer instructions and commercial practices.

3.7.3. Supplies Restockage. Contractor shall ensure restrooms are stocked sufficiently with provided supplies including toilet tissue, paper towels, and hand soap. Supplies shall be stored in designated areas. Stock shall be in sufficient quantities so supplies do not run out before next service date. If supplies run out prior to the next service date, the contractor shall refill within two hours of notification. Contractor shall purchase and furnish items approved by the KO prior to use.

3.8. Trash Removal. All trash containers in restrooms and locker rooms shall be emptied, trash disposed, and containers returned to their original locations. Trash receptacles shall be left clean, free of foreign matter and free of odors. The contractor shall replace any obviously soiled, worn or torn plastic trash can liners. The contractor shall maintain two additional trash can liners in the bottom of the trash receptacle to allow unscheduled waste to be removed by building occupants. (Collection of recycled refuse (paper, plastic, glass, etc.) according to local policy and host country law/regulations).

3.9. Drinking Fountains. Contractor shall clean all facility drinking fountains. All porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountains shall be cleaned and disinfected. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

3.10. Dusting. Regular dusting includes surfaces within 6 feet of the floor and must be free of dust, lint, cobwebs, and litter. High Dusting includes surfaces above 6 feet up to 15 feet. Surfaces could include items such as tables, shelves, bookcases, storage lockers, window sills, hand rails, pictures, clocks, window blinds, ceiling fans, ceiling registers, etc.

3.10.1. Light Dusting, Low (under 6 feet). Dust all furniture, equipment, Venetian blinds, and all horizontal surfaces from the floor level to a height of 6 feet above the top of the floor surface. Contractor is not to move personal items in the course of dusting.

3.10.2. Heavy Dusting, Low (over 6 feet). Dust using a dust removing agent all visible surfaces to include cabinets/millwork/tops of low walls, window frames, drapes, equipment to include vending machines and other materials.

3.11. Clean Interior Glass. Clean exposed interior glass surfaces including windows and mirrors. Lucite, plastic or any other transparent material shall be treated as glass. Clean adjacent trim where spillage or smears occur during the glass cleaning operation. The Contractor shall clean trophy and display cases, directory boards and other interior glass.

3.11.1. Windows (exterior/interior wash). Clean exterior/interior glass windows surfaces. Lucite, plastic or any other transparent material shall be treated as glass. Contractor shall clean adjacent trim where spillage or smears occur during the glass cleaning operation.

3.12. Clean Vestibule / Entrance Door glass: Clean interior and exterior surfaces of vestibule door glass, sidelights, and glass surrounds. After cleaning, the glass areas shall be free of dust, smudges, oily film, tape, fingerprints, and all other types of soil, streaks, and water marks. Glass cleaner splash and drip marks shall be removed from all adjacent surfaces.

3.13. Light Fixture Cleaning. Cleaning light fixture shall be defined as the removal of dirt, dust, oily film, etc., from all side panels, louvers, egg crates, plastic and glass covers, fixtures, frames, lamps, fluorescent tubes, globes (inside and outside surface), etc. After cleaning, after cleaning light fixtures shall be free of bugs, dirt, grease, and other foreign matter.

3.14. Exterior Sweeping. The task of exterior sweeping is defined as the removal of trash, refuse and litter, soil, gum, tar, etc., from areas immediately outside any entrance/exit to a serviced building. Areas include porches and stairs leading from the entrance/exit to a point no further than 10 feet from the edge of the building, porch or stair as applicable unless otherwise annotated. Empty trash receptacles, remove ashes and debris from cigarette butt receptacles and place in nonflammable container. Replace sand and/or granular material in cigarette butt receptacles, to match existing, as necessary.

3.14. Light Bulb Replacement. The contractor shall replace light bulbs and tubes in all fixtures within 15 feet of the floor. The bulbs and tubes shall be of the same wattage, voltage and color as that of the bulb or tube being replaced. If the replacement bulb or tube is no longer available on the market, the bulb or tube shall be replaced with a daylight LED of comparable wattage without the fixture being retrofitted. If a retrofit is required, the contractor shall notify the COR.