W91QEX-20-R-0003-0005 Amendment.pdf
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- USAG-Miami Custodial Services Federal contract opportunity
- Solicitation number
- W91QEX20R0003
About this file
This solicitation is for custodial services at U.S. Army Garrison facilities in Miami, Florida. The contractor will provide scheduled and unscheduled custodial services for buildings and tenant organizations at sites in Doral and Homestead. The base period of performance is 11 months with four 12-month option periods. Services include tasks such as vacuuming, mopping, cleaning restrooms and common areas. The applicable NAICS code is 561720. Interested parties should direct inquiries in writing to the identified contracting specialist by the specified due date. The solicitation is set aside on an 8(a) competitive basis. The Department of the Army Materiel Command Army Contracting Command is the issuing agency.
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W91QEX20R0003
AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT
Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.
15A. NAME AND TITLE OF SIGNER (Type or print)
30-105-04EXCEPTION TO SF 30
APPROVED BY OIRM 11-84
STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA
FAR (48 CFR) 53.243
The purpose of this amendment is to:
1) Update Revised Date for U.S. Department of Labor (DOL) Wage Determination (WD)- Service Contract Act Wage Determination.
The POC for this action is Lian Pino, Contract Specialist, lian.pino.civ@mail.mil.
1. CONTRACT ID CODE PAGE OF PAGES
1 77
16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)
16C. DATE SIGNED
BY 28-May-2020
16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR
(Signature of Contracting Officer)(Signature of person authorized to sign)
8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X W91QEX20R0003
X 9B. DATED (SEE ITEM 11)
22-Apr-2020
10B. DATED (SEE ITEM 13)
9A. AMENDMENT OF SOLICITATION NO.
11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer is extended, X is not extended.
Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:
(a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;
or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN
REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.
12. ACCOUNTING AND APPROPRIATION DATA (If required)
13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.
IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.
A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE
CONTRACT ORDER NO. IN ITEM 10A.
B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).
C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:
D. OTHER (Specify type of modification and authority)
E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.
14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)
10A. MOD. OF CONTRACT/ORDER NO.
2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)
6. ISSUED BY
3. EFFECTIVE DATE
28-May-2020
CODE
410TH CSB RCO MIAMI
9301 NW 33RD ST
DORAL FL 33172
W91QEX 7. ADMINISTERED BY (If other than item 6)
4. REQUISITION/PURCHASE REQ. NO.
CODE
See Item 6
FACILITY CODECODE
EMAIL:TEL:
SECTION SF 30 BLOCK 14 CONTINUATION PAGE
SUMMARY OF CHANGES
SECTION C - DESCRIPTIONS AND SPECIFICATIONS
The following have been modified:
PWS
USAG-Miami Base Operations Support (BOS)
29 JAN 2020
1.0 Introduction. This is a non-personal services contract to provide Custodial services. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary as defined in this PWS,
1.1. Background. U.S. Army Garrison (USAG) Miami is located in Miami, Florida, Dade County and consists of two sites with 144 acres and 11 occupied buildings. The population base consists of approximately 2,700 military, Government civilian, and Contactor personnel. These service requirements were originally established in November 2010 for the Doral, FL sites and January 2014 for the Homestead ARB, FL site, when the US Army completed construction and assumed beneficial occupancy of new facilities at each site. Custodial services were performed under separate 8A contract instruments for each site through August 2017 and then consolidated into a single 8A contract instrument in September 2017, for a period of performance through March 2020.
1.2 Objectives. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 7, Related Documents. The contractor shall provide scheduled and unscheduled custodial services for facilities and tenant organizations at US Army Garrison – Miami’s Doral and Homestead sites in accordance with established frequency schedules and US Army custodial standards, in order to meet the following installation custodial objectives:
1.2.1. Safety and Security. Maintain a clean, safe and healthy work environment for all facility occupants, users, and visitors on the sites and their facilities.
1.2.2. Appearance. Maintain the cleanliness of the site’s facilities at a level of appearance appropriate for US Combatant Command (a four-star headquarters at the Doral site) and a US Theater Special Operations Command (a two-star headquarters at the Homestead site) that routinely hosts visits from mid-high level US and Foreign military and government officials.
1.2.3. Operational Efficiency. Perform custodial services in a manner that eliminates or minimizes disruptions to other installation operations that may result from custodial activities.
The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented in the contract. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.
The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost effective ways to fulfill custodial services and their component needs, emphasizing innovation and commercial best practices.
1.4. Facility Access. Not Applicable
1.5. Traffic Flow. The Contractor shall maintain the free flow of traffic for all surfaced areas (roads, parking, sidewalks). The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled activity that requires closure of streets or parking areas. Emergency closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).
1.6. Drainage. Not Applicable.
1.7. Restoration of Landscape Damage. Not Applicable.
1.8. Dust Suppression. Not Applicable.
2.0 Requirements.
2.1 Description of Services. See Section 5.0 for the specific CLS or Functional Area (FA).
2.1.1 Non-Personal Services. The personnel rendering the services are not subject; either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.
2.1.2. General Information.
2.1.2.1. Period of Performance (PoP). The PoP consists of five (5) periods as follows:
Phase-in/out Period 01 July 2020 – 31 Jul 2020 Base Period 01 August 2020 through 31 Jul 2021 Option Period I 01 August 2021 through 31 Jul 2022 Option Period II 01 August 2022 through 31 Jul 2023 Option Period III 01 August 2023 through 31 Jul 2024 Option Period IV 01 August 2024 through 31 Jul 2025
2.1.3. Place of Performance and Hours of Operation.
2.1.3.1. Place of Performance. The work to be performed under this contract will be performed at the following three US Army Garrison - Miami sites:
2.1.3.1.1. US Army Garrison – Doral/SOUTHCOM Site. This site is located in Doral, FL 33172 and is the US Army Garrison - Miami’s primary site. The site is a 55-acres government leased site with government owned facilities for US Army Garrison Miami, US Southern Command (USSOUTHCOM), US Marine Forces South (MARFORSOUTH) and other supporting tenants and activities, located in Doral FL, with a physical address of 9301 NW 33rd Street, Doral, FL 33172. Access to site is controlled by US Army Garrison – Miami. The site includes the Army owned facilities below (See Technical Exhibits A, A1 and B1).
Bldg 1 US Southern Command Headquarters Bldg (HQB) Bldg 2 Conference Center of the Americas (CCA) Bldg 3 US Army Garrison Building (AGB)
- Fitness Center (FC)
- Child Development Center (CDC) Bldg 4 Access Control Point (ACP) 1 – Guard House Bldg 5 Access Control Point (ACP) 2 – Guard House Bldg 6 Access Control Point (ACP) 2 – Visitor Control Center (VCC) Bldg 9 Army Air Force Exchange Service (AAFES) Mini-Mall
2.1.3.1.2. Logistics Readiness Center (LRC) – Miami. This site located approximately one quarter of a mile from US Army Garrison – Miami’s primary site in paragraph 1.6.5.1 above, with a physical address of 8900 NW 35th Lane, Suite 150, Doral, FL 33172. This facility is a Government leased space within a larger commercial facility that consists of approximately 3,000 gross square feet of general purpose office space and 17,000 gross square feet of warehousing space (See Attachment 1, Technical Exhibit A6)
2.1.3.1.3. US Army Garrison - Miami Homestead Site. This site is located an 89-acre Army leased site for Special Operations Command South (SOCSOUTH), located adjacent to and contiguous with Homestead Air Reserve Base (ARB), with a physical address of SW 125th Avenue, Building 600, Homestead ARB, Florida 33039. Access to the site is controlled by the Homestead ARB. The site includes the Army owned and leased facilities below (See Technical Exhibits A, A2 and B2).
Bldg 600: Special Operations Command South Headquarters Bldg (MD600) Bldg 736: General Purpose Admin (MD736) Bldg 741: Administrative, Storage, Fitness, Maintenance (aircraft hangar)
2.1.4. Hours of Operation. The Government's regular (normal) hours are from 0700 (7:00 AM) – 1600 (4:00 PM) hours, except Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall conduct business during regular hours.The Contractor must, at all times, maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons.
There are some specific requirements in this contract for services to be performed in certain facilities and areas outside of the normal hours of operation above, in order to preclude disruption of government operations, respond to unforeseen emergency custodial requirements, and/or meet security requirements, or to support special events or activities. These requirements are clearly identified in the Facility/Zone specific Custodial Schedules in Attachment 1, Section 3 of this PWS or, in the case of unscheduled services requested by the Government, will be included in the Governments request for the services. In the event the contractor must perform additional routine scheduled or unscheduled services outside of normal hours of operation in order to avoid disruption of installation operations or for other operational or safety considerations, the contractor shall coordinate in advance with the COR.
2.1.4.1. Federal Holidays. The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar ( 5 U.S.C. 6103 ).
New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day
2.1.4.2. The Contractor shall provide personnel support within two (2) hours of notification outside the normal hours of operation as required, including holidays, to support the Directorate of Public Works (DPW) emergency requirements. Prior to performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations. Contractor personnel shall not be scheduled for overtime work. Emergency services under this contract are limited to requirements to clean up spills or overflows that result from a plumbing leak or other event where not cleaning up the spill will likely result in further damage to government facilities or property or presents a risk to life health or safety or a critical mission.
2.1.4.3. Installation Closures. When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall:
a. Reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a legal public holiday, and when routine work is not scheduled for that day; or
b. Reschedule the work on any day mutually satisfactory.
2.1.4.3. Inclement Weather Delay. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall notify the KO if inclement weather suspends operations within (12) hours. The Contractor shall resume operations with KO approval.
2.1.5. Travel/Temporary Duty. Not Applicable.
2.1.6. Emergency Services.
2.1.6.1. Contractor Immediate Self-Aid. The Contractor shall make available competent personnel capable of providing self-aid and buddy care for dealing with minor injuries. The contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The contractor will, in turn, notify the COR within two (2) hours of the incident.
2.1.6.2. Emergency Medical Treatment. Emergency medical treatment and services for Contractor personnel are the responsibility of the Contractor. Civilian Contractors are not allowed to use any of the government operated medical facilities on either the Doral or Homestead sites.
2.1.6.2.1. Doral Site. Emergency response services on the Doral site are through the USAG-Miami Directorate of Emergency Services (DES) Desk Sergeant, and may be contacted by dialing (305) 437-2677 or x2677 from any installation phone. The installation Security Forces can be contacted at the same phone numbers.
2.1.6.2.2. Homestead Site. Emergency response services on the Homestead ARB site are provided by or coordinated through by the Homestead ARB Fire Department, and may be contacted by dialing (786) 415-7117 phone or 415-8117 from any installation phone; there is no 911 service on the Air Reserve Base or Army Site. The installation Security Forces can be contacted at (786) 415-7777 (415-7777 from an installation phone).
2.1.7. Contract Administration and management.
2.1.7.1. Post Award Conference/Performance Evaluation Meetings. The Contractor shall attend the post award conference convened by the contracting activity or contract administration office IAW FAR Subpart 42.5. The KO and COR/ACOR will meet quarterly with the Contractor to review the Contractor's performance. At these meetings the KO will apprise the contractor of how the government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the government. Written minutes of meetings will be recorded by the Government and signed by both the Program Manager and the KO. The written minutes will be distributed within five (5) workdays after the meeting. If the Contractor does not concur with any portion of the minutes, recorded by the Government, the non-concurrence shall be provided in writing to the KO within two (2) calendar days following receipt of the minutes.
2.1.7.2. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.
2.1.7.3. The following provides the roles and their respective authority during the performance of the contract:
2.1.7.3.1. Contracting Officer (KO). The KO is the only person authorized to direct changes in any of the requirements under this contract, and, notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change shall be considered to have been made without authority and solely at the risk of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviation from the terms and conditions shall be affected, without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.
2.1.7.3.2. Contracting Officer’s Representative (COR). The KO will appoint a COR during the performance of this contract. Additional Government personnel may be assigned to assist in contract oversight IAW AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR or ACOR, and shall be trained and appointed IAW DoDI 5000.72, DoD Standard for Contracting Officer’s Representative (COR) Certification and DFARS 201.602-2. The ACOR will serve as on-site representatives of the COR in performance of actual contract surveillance, if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR. The COR/ACOR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR/ACOR will perform IAW the responsibilities and duties identified in the appointment letter.
2.1.7.3.2.1 COR Authority. A letter of designation will be issued to the COR/ACOR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR/ACOR, especially with regard to changes in cost, price estimates, or changes in delivery dates. The COR/ACOR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.
2.1.7.3.2.2. The Procurement Integrated Enterprise Environment (PIEE) Joint Appointment Module (JAM) (https://wawf.eb.mil/xhtml/auth/home/home.xhtml#) shall be used for nomination, tracking, documentation, and management of CORs IAW DoDI 5000.72, DFARS 201.602-2 and PGI 201.602-2.
2.1.7.3.3. The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).
2.1.8. COR/ACOR Functions. The COR/ACOR monitors all technical aspects of the contract and assists in contract administration. The COR/ACOR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance;
maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and coordinate site entry of Contractor personnel.
2.1.9 Subcontract Management. Not Applicable.
2.1.10. Contractor Employees.
2.1.10.1. Key Personnel. The follow personnel are considered key personnel by the government:
2.1.10.1.1.1. Program Manager. The contractor shall provide a full time Program Manager who shall be responsible for the performance of the work at all US Army Garrison Miami sites. The name of this person and an alternate who shall act for the contractor when the manager is absent shall be designated in writing to the COR. The contract manager or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The contract manager or alternate shall be available for routine contract coordination and management requirements between the hours of 7:00 AM and 4:00 PM on normal duty days when the installation is open per 1.6.4 and available telephonically after normal hours of operation and on weekends and holidays in the event an emergency circumstance on any of the US Army Garrison Miami sites requires custodial services. The primary contract manager shall have a minimum of five (5) years of experience managing and supervising commercial custodial services and similar facility housekeeping services at a similar campus style “institutional” type facility (major corporate office facility, medical/hospital facility, large hotel, educational facility, etc) comprised of multiple facilities with over 500,000 total square feet of space.
2.1.10.1.1.2. Site Supervisors: The contractor shall identify and provide site supervisors, in addition to the contract manager in paragraph 2.1.11.1.1.1 above, for both the primary US Army Garrison Miami Doral site and the Homestead site. These site supervisors shall be present on the sites anytime contractor personnel are present on the sites performing services under this contract. Site Supervisors shall be responsible to the Program Manager for providing supervision and direction to Contractor personnel performing work on the sites and be available to coordinate performance on site with the Government. Site Supervisors shall identify themselves in person or telephonically to the COR or facility managers upon arrival and departure from the sites to ensure the Government is aware of the contractor’s presence on the installation and what work is planned for the day. Site Supervisors shall have a minimum of three (3) years of experience supervising commercial custodial services.
2.1.11.1.2. Common Access Card (CAC). Not Applicable.
2.1.11.1.3. All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.
2.1.11.1.4. Qualification Standards. The Contractor shall inspect and provide custodial services as required throughout this contract utilizing properly trained, skilled, and qualified employees or subcontractor personnel. The Contractor shall provide objective evidence of key personnel qualifications and years of experience to the KO for review and acceptance.
2.1.11.1.5. Contractor Identification. The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor employees shall identify themselves as Contractor personnel and shall avoid representing themselves as Government employees. This identification includes meeting attendance, answering Government telephones, email communications, and working in other situations where Contractor status is not obvious. Contractor personnel identification shall be easily identifiable through the display of badges, name tags, lanyards, etc. All Contractor and associated subcontractors employees performing work under this contract shall present a valid form of government issued identification (state driver’s license or ID, US passport, etc.) when accessing Government owned or controlled sites and facilities and shall adhere to facility security policies and restrictions. After appropriate security screening in accordance with paragraph 2.5.1, contractor personnel shall be issued US Government badges or other credentials to be carried while present on the Government sites; the COR will instruct the Contractor on the proper use and display of these credentials, and the Contractor shall be responsible for ensuring compliance and immediately reporting loss or compromise of these credentials.
2.1.11.1.5.1. Uniforms: The Contractor shall provide a standard uniform for all Contractor and subcontractor employees performing services under this contract, and ensure they wear the uniform during appointed duty hours.
The uniform may consist of the same type and color shirt and slacks for all workers. Company logo is optional.
2.1.11.1.6. Standards of Conduct. Contractor personnel’s conduct shall not reflect discredit upon the Government.
The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.
2.1.11.1.7. Contractor Hiring Restrictions. The Contractor shall not hire or sub-contract with off duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.
2.1.11.1.8. Organizational Conflict of Interest (OCI). Contractor and subcontractor personnel performing work under this contract may receive, have access to, or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the
OCI.
2.1.12. Business Relations. The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the COR/ACOR corrective action plans, timely identification of issues, and effective management of subcontractors within seven (7) days or at a mutually agreed upon date. The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel.
2.1 Work Management.
2.2.1 Coordination. The Contractor shall schedule and coordinate with the COR/ACOR to minimize disruptions to the facility mission.
2.2.2 General Fund Enterprise Business System (GFEBS). Not Applicable.
2.2 As-Builts and Geospatial Information System (GIS). Not Applicable.
2.4 Historic Property or Archaeological Site. Not Applicable.
2.5 Special Requirements.
2.5.1. Security.
2.5.1.1. Access and General Protection/Security Policy and Procedures. The Contractor and all associated subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by Department of Defense (DOD), Headquarters Department of the Army (HQDA), and local policy. The COR/ACOR will request changes in Contractor security matters or processes if the Force Protection Condition (FPCON) at any individual facility or installation changes.
2.5.1.1.1. Force Protection Condition (FPCON): In addition to the changes otherwise authorized by the changes of clause of contract, should the US Government Force Protection Condition (FPCON) at any individual installation change, the Government may require changes in contractor security matters or process in accordance with DoDI
2000.16. During FPCONs Charlie and Delta, only contract services that have been deemed “mission essential” by the Government will continue. Contract services will resume when the FPCON is reduced to Bravo or lower.
2.5.1.1.2. Escorts: The Contractor and all associated sub-contractor employees performing services under this contract shall be escorted at all times an individual designated by the Government Representative while accessing and performing services in designated Sensitive Compartmented Information (SCI) facilities or spaces within facilities. These areas are clearly identified in PWS Part 5.
2.5.1.1.3. Personnel Security Clearance Requirements: The Contractor shall maintain sufficient Contractor personnel for the life of the contract, to include the Contractor’s site manager, that have an active personnel security clearance at the SECRET level in the Joint Personnel Adjudication System (JPAS), such that the Contractor can effectively supervise and perform all required services unescorted in Buildings 1 and 2 at the Doral site and Buildings 600, 736, and selected areas in 741 at the Homestead site. The security requirements are IAW with the attached DD Form 254, “Department of Defense (DOD) Security Classification Specification” (See Attachment 2).
The Contractor shall ensure that contractor employees and sub-contractor employees performing services under this contract comply with FAR 52.204-2, Security Requirements when the employee has access to information classified “Confidential,” “Secret,” or “Top Secret.” The Contract will ensure the employee complies with the Security Agreement (DD Form 441), including the National Industrial Security Program Operating Manual (DOD 5220.22- M), and any revisions to DOD 5220.22-M, notice of which has been furnished to the Contractor.
2.5.1.1.4. Background Checks: The Contractor shall ensure contractor employees and subcontractor employees performing services under this contract have passed a security check conducted by the State Police Department of their U.S. state of residence. Security checks that have been completed as part of a personnel security clearance background investigation, or a previous background check that was a condition of employment, meet this requirement. Documentation of these checks will be made available to the KO or COR upon request. The US Government retains the right to exclude any employee from performance of duties under this contract if a background security check reveals an employee is a security risk. The exclusion of an employee for security reasons will not relieve the Contractor from performance of services required under this contract. If the US Government determines additional background checks are required, at a minimum, and upon request from the US Government, the Contractor shall provide to the KO or COR, the following information on any contractor or subcontractor employee performing services under this contract:
• Full birth name
• Married name (if applicable)
• SSN or local equivalent (ID card number)
• Date of birth
• Place of birth (city, country)
2.5.1.1.4.1. Background Check Notification Requirements: If a background check on any employee or subcontractor employee performing services under this contract, whether the check was conducted as a condition of employment or as part of the contract with the Government, reveals any information from any source (including host country law enforcement) of criminal activity by Contractor employees, subcontractors, or subcontractor employees, the Contractor shall immediately notify the COR of that information. The Contractor shall make notification of:
• Traffic violations, other than parking, will be reported to the COR only if the contract is for drivers for the Government;
• Any suspicious activity by Contractor employees, subcontractors, or subcontractor employees the Contractor believes may pose a risk to U.S. or host nation national security or imminent risk of deadly bodily harm to any person; and
• Any actions taken against Contractor employees, subcontractors, or subcontractor employees pursuant to this requirement.
2.5.1.1.4.2. Remedies. In addition to other remedies available to the Government, the Contractor’s failure to comply with the requirements of this paragraph my result in requiring the Contractor to remove a Contractor employee or employees from the performance of the contract.
2.5.1.1.4.3. Subcontracts. The Contractor shall include the substance of this paragraph and the preceding paragraph in all subcontracts.
2.5.1.1.5. Un-cleared Contractor Common Access Card (CAC) Credentialing and Access Procedures:
2.5.1.1.5.1. Contractor Common Access Card (CAC) Eligible Requirements: Contractor personnel performing work under this contract that require recurring and routine access to both the Doral and Homestead sites in order to perform their duties may be issued a common access card (CAC) at the discretion of the Government. Before CAC issuance, the Contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The Contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DOD facility and access, via logon, to DOD networks on-site or remotely; (2) Remote access, via logon, to a DOD network using DOD-approved remote access procedures; or (3) Physical access to multiple DOD facilities or multiple non-DOD federally controlled facilities on behalf of the DOD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.
2.5.1.1.5.1.1. Federal Installation/Facility Access: Contractor and all associated sub-contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The employees performing services under this contract shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Director of Emergency Services, Personnel Security Office and/or Homestead ARB equivalents.
2.5.1.1.5.2. Contractor Non CAC Eligible Requirements for DOD Facility and Installation Access: Contractor and all associated subcontractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The employee performing services under this contract shall provide all information required for background checks to meet installation access requirements to the installation Director of Emergency Services, Personnel Security Office and/or Homestead ARB equivalents.
2.5.1.1.6. Employment Eligibility: The Contractor shall ensure that all Contractor employees and sub-contractor employees performing services under this contract in the U.S. or its territories have been pre-screened for employment eligibility using the E-verify Program on the Department of Homeland Security website http://www.uscis.gov/e-verify. Personnel that have not met the employment eligibility requirement on this website are not authorized to perform services under this contract. Verification of the eligibility check will be made available to the KO or COR upon request. This requirement is not in lieu of and does not relieve the Contractor from the I-9 Employment Eligibility Verification Forms for employment of personnel.
2.5.1.2 Contractor Motor Vehicle Operators. Contractor’s personnel, whose tasks involve operation of any vehicles, shall possess a valid driver’s license, certificates, and permits applicable for the type and class of vehicle being operated.
2.5.1.3 Contractor Vehicles. The Contractor shall ensure that all Contractor-owned or operated vehicles and trailers operating on installation sites have a valid state registration and license, evidence of vehicle ownership, and vehicle liability insurance at all times while operation on the installation sites.
2.5.1.4. The Contractor and all associated sub-contractors employees shall provide all information required for background checks to meet installation access requirements, to be accomplished by the US Army Garrison Miami Directorate of Emergency Services (DES) and Personnel Security Officer and/or the Homestead Air Reserve Base Security Forces. The Contractor workforce must comply with all personal identity verification requirements (FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by Department of Defense, Department of the Army, Department of the Air Force and/or local installation or command policies.
2.5.1.5. Physical Security. The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. The Contractor shall maintain a physical security checklist or log (e.g., Standard Form (SF) 701, Activity Security Checklist), which will be forwarded to the COR/ACOR, NLT the tenth (10th) of each month, following the month of surveillance. The Contractor shall secure Government facilities, equipment, and materials at the close of each work period IAW Army Regulation (AR) 190-13, “The Army Physical Security Program. The Contractor will be provided a Government furnished on-site office and storage space for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives.
2.5.1.6. Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons.
NOTE: All references to keys include key cards. The Contractor shall not duplicate keys provided by the Government. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.
2.5.1.6.1. Loss or Duplication of Keys: The Contractor shall report any occurrences of lost or duplicate keys/key cards to the KO and the COR (and physical property manager, if applicable) within two (2) hours or the next business day if after hours and to request key or lock(s) replacement. This notification and request for key(s) and lock replacement shall be submitted in writing. The total cost of the replacement may be at the Contractor’s expense.
2.5.1.6.2. Authorized Use of Keys: Only authorized Contractor personnel shall use Government issued key(s) and/or key card(s). Contractor personnel shall follow security access requirements when entering secure areas. Contractor shall receive appropriate security clearance approval to allow visitor(s) access in secure areas.
2.5.2. Security Training. The contractor shall complete the training indicated in paragraphs 2.5.2.1 through 2.5.2.6.
If any of the training identified as online training is not accessible, the contractor shall notify the COR immediately.
The COR will either identify an accessible website where the training can be completed online or coordinate to have the training provided by a local Government trainer in a classroom environment. Contractor personnel completing training in the classroom will receive a certificate or the training attendance roster signed by the Government trainer.
The contractor shall provide the COR with verification of the training within 10 calendar days after completion of the training.
2.5.2.1 iWATCH Training. The Contractor shall brief the local iWATCH program (training standards provided by the RA’s Anti-Terrorism Officer (ATO)) to all of the Contractor’s and sub-Contractors’ employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR/ACOR. The Contractor shall complete the training within thirty
(30) calendar days of contract award and within five (5) calendar days of new employees commencing performance with the results reported to the COR/ACOR NLT thirty (30) calendar days after contract award.
2.5.2.2. Anti-Terrorism (AT) Level I Training: The contractor shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar after employment for new personnel. All contractor employees, including subcontractor employees, who are employed under the contract and perform routine scheduled work on the installation, shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the COR (or to the contracting officer, if a COR is not assigned) within 10 calendar days after completion of this training by all employees and subcontractor personnel. AT Level I awareness training for Contractors can be completed online at http://jko.jten.mil/courses/atl1/launch.html. Contractor personnel must have completed the initial training within the last 12-months and must complete refresher training every 12 months after initial training.
2.5.2.3. Information Assurance (IA) Training: Not Applicable.
2.5.2.4. Information Assurance (IA)/Information Technology (IT) Training: Not Applicable.
2.5.2.5. Threat Awareness Reporting Program (TARP Training): Within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies, or 30 calendar days after employment of new personnel, all contractor employees, including subcontractor employees, who are employed under the contract and require a security clearance, shall complete TARP training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever applies. The contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee to the Government Representative within 10 calendar days after completion of training by all employees and subcontractor personnel. TARP training is available at the Army Learning Management System (ALMS) https://www.lms.army.mil. Training must have been completed within the last 12 months and maintained yearly thereafter. If training cannot be conducted on the website, the contractor will coordinate with the local Counter Intelligence (CI) Officer at their assigned location for classroom training and a copy of either the training certificate or the training attendance roster signed by the CI Officer will be maintained by the Contractor. Verification of the training will be provided to the KO or COR within 10 calendar days after completion of the training.
2.5.2.6. OPSEC Training: All contractor employees and subcontractor employees performing services under this contract will complete Level I OPSEC training within 30 calendar days of employment under this contract. OPSEC Level I training is available online at https://jkodirect.jten.mil, course “EUC-ECJ6-110-N-LB” or http://cdsetrain.dtic.mil/opsec/index.htm. Training must have been completed within the last 12 months and maintained yearly thereafter. The contractor shall provide verification of the training to the COR or Contracting Officer upon request.
2.5.3 Safety. The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.
2.5.3.1 Safety Plan. The Contractor shall develop and implement a safety program for its employees. The Contractor shall submit the Safety Plan to the KO and COR for review and acceptance within ten (10) calendar days of contract award. Revisions shall be submitted five (5) calendar days prior to the effective date of change.
2.5.3.2 Occupational Safety and Health. The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards. The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives.
2.5.4 Training, Physical Requirements, or other Expertise Required.
2.5.4.1 The Contractor shall ensure all Contractor’s employees and associated sub-contractors are certified or licensed in the specific areas required by the State of (insert State). The Contractor shall ensure employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are filed with the COR/ACOR within twenty-four (24) hours prior to employees commencing performance.
2.5.4.2. Unless otherwise specified in this contract, the contractor shall obtain any necessary permits, licenses, and certifications; give all required notices; and comply with applicable Federal, State, County, and local laws, codes, and regulations in performance of the requirements of this contract. The contractor shall maintain records of such requirements and make the documentation available to the Government for review.
2.5.5 Environmental Requirements.
2.5.5.1. Executive Order (EO) 13693, Planning for Federal Sustainability in the Next Decade. The contractor shall comply with tenants of the EO and when practicable, shall use:
2.5.5.1.1. Products with post-consumer recycled content
2.5.5.1.2. Products that are recyclable
2.5.5.1.3. Low toxicity or non-toxic products
2.5.5.2. Green Procurement. Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) requires the use of recycled and recovered products identified in the EPA’s Comprehensive Procurement Guidelines, located at [ https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program ] The following items are currently listed for Custodial Services in the Environmental Protection Agency (EPA) Guidelines:
Product Postconsumer Fiber (%) Total Recovered Fiber (%) Bathroom Tissue 20-60 20-100 Paper Towels 40-60 40-100 Paper Napkins 30-60 30-100 Facial Tissue 10-15 10-100 Gen Purpose Industrial Wipers 40 40-100
2.5.5.2.2. The Contractor shall use these recycled or recovered products unless they cannot be procured within a reasonable period of time not to exceed seven (7) calendar days; at prices not to exceed five (5) percent of prevailing rates; or the product(s) does not meet technical or performance standards. EPA Guidelines are the minimum requirement. The Contractor shall use materials and products commonly used in industry. The Contractor shall maintain records and submit an annual report to the COR/ACOR, along with the annual certification required by FAR 52.223-9 (Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items), upon completion of the base year and each option year.
2.5.5.3. Environmental Compliance. The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules, plans, and policies.
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