Final_Question_and_Answers_Attach_4.docx

Attachment 4

Questions and Answers W91CRB-17-R-0003, Office of Small Business Programs Operations Support 30 January 2016 Questions and Answers Related to the Incumbent Contract

Question 1:

Is there an incumbent currently working on this contract?

The incumbent contractor is Halfaker and Associates, LLC. At the time of award, Halfaker was an 8(a) firm The current contract number is W91WAW-12-C-0015 and was awarded in the amount of $658,965.58. Information on the current value of the contract may be found on www.usaspending.gov. All work is being performed in the National Capital Region (NCR).

Question 2:

Who is the current incumbent?

Question 3:

Is the current contract holder an 8(a) designated firm?

Question 4:

What is the current contract number where the work is being performed?

Question 13:

Would you be able to tell me if there is an incumbent contractor for this requirement? If so, could you please provide the contractor name and the contract number that was awarded?

Question 54:

Who is the incumbent contractor? Can you please share the contract award number and award amount?

Question 69:

Is the incumbent eligible to bid?

Question 70:

What’s the value of the current contract?

Question 71:

What’s the value of the current contract?

Question 111:

Who developed your current website and is this vendor allowed to bid?

Questions and Answers Related to Labor

Question 8:

How many full time personnel are supporting the current effort?

Due to the performance based nature of the contract, offerors should submit the best proposed independent labor mix to the Government that will best meet the requirements of the PWS in the current solicitation. Historically, the following labor categories have been utilized on this effort (Note – this does not indicate that they are required nor needed to fulfill requirements with the current PWS): Statistical Analyst, Data Analyst, Administrative Support Specialist, Program Manager, Internet Support Analyst, and/or Software Integrator.

Question 9:

Can you provide the number of personnel currently providing this support by the labor category besides the two key personnel identified in the PWS?

Question 14:

There are only two key personnel identified for this effort. Is this a complete list, or can you please identify all labor categories required?

Question 15:

Can you please identify the number of FTEs required per job category?

Question 50:

RFP Section B. Will the Government consider further defining the level of effort, or does the Government want the offeror to decide the level of support/number of employees needed to accomplish the tasks in the PWS? For example, an offeror could provide any number of employees to accomplish the task in PWS 5.9.1, depending on how much support the Government needs.

Question 51:

PWS 1.6.9. Does the government have a list of labor categories that are needed? The wording of the Key Personnel section makes it seem as if there is a missing list of labor categories.

Question 80:

Will historical workload data be provided so the level of effort can be determined?

Question 96:

In Section B, CLIN 0001 is for “labor” (as are the four associated option CLINs). Please provide a more definitive identification of the specific requirement that the offerors are required to price in CLIN 0001 since it does not appear to be clear from the Solicitation or the Performance Work Statement (PWS) exactly what the magnitude of work is, or the number/type of personnel that will be required to perform it. Without a more definitive identification of the requirement, it would appear to be very difficult for the Government to effectively evaluate the offerors’ Technical and Price Proposals on a “level-playing field”, and would appear to provide the incumbent with an unfair competitive advantage. Furthermore, it is noted that many of the PWS provisions say “as required”, as do most of the deliverables listed in Technical Exhibit 2 of the PWS. It is also not clear why only the Web Hosting aspect of the requirement has a separate CLIN (i.e., 0002).

Question 97:

Please clarify the contractor’s staffing obligation as set forth in paragraph 1.6.4 of the PWS which states that “[t]he contractor is responsible for performing work eight and a half hours Monday thru Friday with a half hour for lunch except Federal holidays or when the Government facility is closed…The contractor shall have employees present during the core hours of 0730 to 1700 hours” (emphasis added). Does this mean that each employee must work eight and a half hours each day, or that the contractor must have staff available for the nine and a half core hours’ time period, and that individual employees can work an eight hour day?

Question: 113 Besides the requirement for key personnel, what has been the LOE historically per year?

Questions and Answers Related to the Technical Section of the PWS

Question 25:

What type of database, size and number of change requests?

The PWS has been amended to REMOVE the migration and support of the OSBP website.

Further, there is no database in the Performance Work Statement. The work to migrate and host the OSBP website will be on a separate contract in the future.

Question 30:

What code is used for website development?

Question 31:

How many website updates are required annually? How many Major/Minor releases are required annually?

Question 39:

In reference to Part 5.1.1 Database Management, please identify the types of database software in use by the Army OSBP.

Question 40:

In reference to Part 5.1.1 Database Management, where is the current database hosted?

Question 41:

In reference to Part 5.1.1 Database Management, what types of expert decisions tools are being utilized currently for Army SBPO?

Question 42:

In reference to Part 5.1.1 Database Management, please describe the type of data information contained in the databases that Army OSBP currently uses

Question 43:

In reference to Part 5.1.1 Database Management, where does the data for the database come from?

Question 44:

What are the automation processes in use currently for the database system?

Question 45:

In reference to Part 5.1.1 Database Management, do outside vendors have access to view and/or edit the database (e.g. inputting their company's information/capabilities?

Question 46:

In reference to Part 5.1.1 Database Management, what are the main challenges facing the current database systems for Army OSBP?

Question 47:

Are the statistical analysis and reporting referenced in Part 5.2 based on the database referenced in Part 5.1.1?

Question 55: In reference to PRS #1, how many websites are to be supported? What technologies are they based on? What version levels?

Question 56: In reference to PRS #1, if the websites include content management systems, are they proprietary or off-the-shelf?

Question 57 In reference to PRS #1, what programming languages are being used?

Question 58: In reference to PRS #1, what development environment including ancillary tools are being employed?

Question 59: In reference to PRS #1, what software development methodologies are currently being employed?

Question 60: In reference to PRS #1, is there a revision control system in place and if so, what is it?

Question 61: In reference to PRS #1, are there any software metrics available to help determine the complexity and quality of all custom-written code?

Question 62: In reference to PRS #1, is there a defect tracking system in place and if so, what is it and how many defects are currently open?

Question 63: In reference to PRS #1, are there any major change requests pending? Are there any major challenges to completing them?

Question 64: In reference to PRS #1, what third-party / external systems do the websites integrate with? If so, what types of integrations are employed?

Question 65: In reference to PRS #2, what hosting environment including revisions of OS, web server and database server are required?

Question 73:

Please clarify the requirements for the “secured website hosting solution” (see section 5.5.1.7)

Question 75:

Would the Government be kind enough to share the pertinent CDRLs/DIDs for the IT requirements?

Question 79:

Where is the website currently hosted? Is web support for both public and private use?

Question 81:

What software is currently used for database support? Only SQL?

Question 83:

What is the status of the website transition?

Question 91:

Section C, Pg. 8. Paragraph 5.1.1.2.7 This requirement states that the Contractor shall provide updates to Army OSBP (SGL) database. Does the Government mean OSBO (SQL) database?

Question 92:

Section C, Pg. 9. Paragraph 5.5.1 This requirement states that the contractor shall provide professional services and systems to support maintenance, and enhancements the Army OSBP web site(s). Will the Government provide a list of the specific web sites to be supported and any relevant technologies (e.g. Drupal)?

Question 93:

Section C, Pg. 9. Paragraph 5.5.1.2 This requirement states that the Contractor shall ensure that all web pages are current and that all links are achieved. By “all links are achieved” does the Government mean “working?”

Question 94:

Section C, Pg. 10. Paragraph 5.5.1.4 Is it the Government’s intent that the Contractor procure any needed hardware or software for this communication portal?

Question 109:

What is the type and product used for the database?

Question 110:

What is the size of the database and number of users?

Question 112:

What is the IT environment for the IT services required, such as infrastructure, number of users, OS, WiFi, bandwidth et al

Questions and Answers Related to the Solicitation

Question 36:

PRS#2 references PWS paragraph 5.2.1.9 and 5.5.1.9 but these PWS paragraphs do not exist. Should the correct reference for PRS#3 be PWS paragraph 5.5.1.7?

Answer 36, 37, and 38:

Performance Requirements Summary, Technical Exhibit 1 has been deleted. A Quality Assurance Surveillance Plan has been attached.

Answer Question 94:

PWS paragraph is now 5.2, Outreach.

Answer Question 95:

PWS paragraph is now 5.4, Administrative Support

Answer Question 101:

Paragraph 3.1 has been corrected to remove the language pertaining to “task order”.

Question 37:

PRS#3 references PWS paragraph 5.2.1.10 but this PWS paragraph does not exist. Should the correct reference for PRS#3 be PWS paragraph 5.5.2?

Question 38:

Technical Exhibit 2, Deliverables Schedule references multiple PWS Paragraphs that do not exist or do not align with the PWS. Please confirm the PWS paragraphs identified below are the correct references for each deliverable

Question 94:

Section C, Pg. 9. Paragraph Numbering in general – Paragraphs are numbered 5.3 Outreach; 5.3.1; 5.3.1.2; 5.3.2.1; 5.3.2.1… Would the Government please correct the paragraph numbering?

Question 95:

Section C, Pg. 9. Paragraph Numbering in general – Paragraphs are numbered 5.7 Administrative Support; 5.7.1; 5.7.1.2; 5.7.1.3… Would the Government please correct the paragraph numbering?

Question 101:

In PWS paragraph 3.1, please clarify the reference to “in each task order” since this does not appear to be an Indefinite Delivery Indefinite Quantity (IDIQ) contract; accordingly, it would not appear that any Task Orders will be issued to the successful offeror.