PAST_PERFORMANCE_QUESTIONNAIRE.pdf

PAST PERFORMANCE QUESTIONNAIRE

W913FT-16-Q-0004

Dispatch and Driver Services

Security Cooperation Organization-Colombia (SCO-CO)

The Regional Contracting Office (RCO) - Bogota is currently evaluating competitive offers for the services described herein. You have been named as a point of contact for services previously provided by the contractor cited herein. Please provide the information requested in the questionnaire. The information you provide will become part of the source selection documentation, however your name will not be released to any of the parties. Should you have any questions concerning this request, please contact Rosalba Mateus at Rosalba.mateus2.fn@mail.mil or César Casillas at cesar.g.casillas2.civ@mail.mil.

SOLICITATION: W913FT-16-Q-0004 -Dispatch and Driver Services

Brief Summary of the Requirements/Statement of Work in the current RFP being evaluated.

The Performance Work Statement (PWS) identifies driver and dispatch services required of SCO-

CO. The Contractor shall provide all resources necessary to provide the aforementioned services.

The Contractor shall provide fully qualified personnel who possess the training, skills, and experience to satisfactorily perform the required services. The Contractor shall plan, schedule, coordinate and ensure effective and economical completion of all work and services specified in this contract.

For a more detailed description of the requirements, please refer to the solicitation posted in within

FBO.GOV.

Contractor Being Evaluated: ______________________________

Address:__ _______

SECTION 1. Reference/Evaluator I n f o r m a t i o n :

a. Name of person completing this questionnaire and position:

Name: ______________________________

Firm/Org: ______________________________

Tel No: ______________________________

Email: ______________________________

Address: ______________________________

b. Contract number: _________________

c. Description of Services:_________________________________________

d. Period of Performance: _________________________________________

e. Total value of the contract: ______________________________________

SECTION 2 Contractor's Past Performance:

a. Please circle a rating to each of the following questions and provide comments as appropriate

Question Circle one rating Contractor Role Prime Subcontractor Acquisition Environment Competitive Contract Non-competitive Contract Same or similar in scope Yes No Same or similar in size Yes No Same or similar in complexity Yes No

Comment

Subject Comment

Use addendums, as needed.

b. Definitions: Below is a series of ratings with relative examples & definitions which are used to assess the vendor’s performance.

E - Excellent The vendor exceled in all aspects of the service requirements with regards to timely performance, cost effective practices, flawless delivery and no contractual deficiencies. Produced the required reports, tasks, deliverables and invoicing prior to established due-dates.

G - Good The vendor/contractor performed the required effort in a professional manner, executed all aspects of the service requirements. Had little or no recorded discrepancies. Any discrepancies were remedied, recorded and reported within hours or days, but not weeks.

S - Satisfactory The vendor executed all aspects of the contract requirements. The vendor’s performance was professional and timely. The contractor required some additional guidance or interpretation of contract terms but with very few documented discrepancies. Discrepancies, if any, were resolved within a manner of weeks and not to exceed one month.

M - Marginal The vendor administered most of the contract requirements in a timely, professional manner. The vendor required periodic discrepancy reporting and lacked timely internal controls to remedy them. All discrepancies were resolved over a longer period of time. The government periodically lacked confidence in the contractor’s ability to provide the required services.

P - Poor The Government or customer lacked confidence in the vendor’s ability to consistently accomplish the required services. The vendor did not delivery all or some of the performance requirements within the contract.

NR - No Rating The contractor had little to no relevant performance data upon which to base a meaningful assessment.

c. Adjectival Ratings: Circle the rating which best reflects your evaluation of the contractor’s performance. Use the definitions in the previous paragraph to apply the appropriate rating.

Quality of Service Rating Effectiveness of overall contract management. Including the ability to effectively lead, manage and control all elements of the program.

E G S M P NR

Effectiveness of on-site management. Including management of subcontractors.

E G S M P NR

Ability to meet quality standards specified for the technical performance of the contract.

E G S M P NR

Quality and integrity for the technical data and/or report preparation efforts.

E G S M P NR

Adequacy and effectiveness of the quality control program.

Effectiveness of material management and supply discipline.

Effectiveness and timeliness of the acquisition management function.

Contractor safety record and performance E G S M P NR

Schedules/Timeliness of Performance Rating Compliance with contractual delivery terms and conditions

Effective contract problem resolution

Ability to respond to emergent requirements and surge capacity

Responsiveness regarding safety issues

Business Relations Rating Contractor was reasonable and cooperative in conducting business with the acquisition staff, organization’s management, and external customers.

E G S M P NR

Management of Personnel Rating Ability to hire and apply a qualified workforce to this effort.

Ability to retain a qualified workforce on this effort.

Stewardship of Government Funds and Property Rating The contractor used effective methods and processes that reduced costs, improved maintainability and accountability that benefited the organization

E G S M P NR

The contract maintained effective property discipline on client-owned property.

Invoicing procedures were timely and accurate.

OVERALL RATING E G S M P NR

If this was a US Government contract, were any

COMMENTS: Objective comments and/or concerns related to the offer

Note: Add additional pages, as needed.