Exhibit C.docx

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SOO Security Guard Services
Solicitation number
W911XK-10-R-0032
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Past Perfromance Evaluation Questionairre

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IMPORTANT NOTICE TO ALL INTERESTED CONTRACTORS.pdf PDF
Questions as of 2 September —
W911XK-10-R-0032-0002.pdf PDF
Questions as of 25 August.pdf PDF
Attendee List Preproposall Conference.pdf PDF
Preproposal Conf Final 8.23.10.pdf PDF
Amendment 1.pdf PDF
Conformed RFP 8.18.10.pdf PDF
Exhibit B .pdf PDF
SOO Guard Exhibit D.docx.pdf PDF
EXHIBIT D.docx DOCX document
Exhibit A.docx DOCX document
Exhibit B .docx DOCX document
W911XK-10-R-0032 RFP Soo Guard.pdf PDF
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Soo Security Guard Services RFP W911XK-10-R-0032

EXHIBIT C PACKAGE INFORMATION AND FORMS

Instructions to Offeror for sending Reference Questionnaire Forms: Prepare and submit to the owners of the projects listed in your Exhibit A “Performance Relevancy Questionnaires”, a Reference Package (Exhibit C). For Government contracts, send to Contracting Officer or Technical Representative. For commercial references send to personnel with duties similar to those for Government contracts. Offerors should follow-up and encourage references to get the questionnaires to the Contracting Officer in a timely manner. If you have multiple references at one location (Base etc.), send one cover letter and questionnaires for each contract you want a reference for. Your questionnaire package should contain the following:

Cover Letter (See SAMPLE) (Exhibit C1) Respondent Info Rating Sheets (Exhibit C2)(the next 5 pages) Offeror should put name in spaces indicated and ensure it is on every page for identification purposes.

Suggested - Pre Addressed stamped envelope to return to Contracting Officer.

OFFEROR SHOULD PLACE THEIR NAME ON TOP OF EACH QUESTIONNAIRE PAGE!!!

OFFEROR SHOULD DELETE THESE INSTRUCTIONS BEFORE SENDING OUT QUESTIONNAIRES

EXHIBIT C1

SAMPLE TRANSMITTAL LETTERAND PAST PERFORMANCE EVALUATION QUESTIONNAIRE

Your Company Letterhead

Date: _________________ To: ______________________________________

We have listed your firm as a reference for the work we have performed for you as listed below. Our firm has submitted a proposal under a project advertised by the Detroit Contracting Office. In accordance with Federal Acquisition Regulations (FAR), they will evaluate our firm's past performance. Your candid response to the attached questionnaire will assist the evaluation team in this process. We understand that you have a busy schedule and your participation in this evaluation is greatly appreciated. Please complete the enclosed questionnaire as thoroughly as possible. Space is provided for comments. Understand that while the responses to this questionnaire may be released to the offeror, FAR 15.306 (e)(4) prohibits the release of the names of the persons providing the responses. Complete confidentiality will be maintained. Only one response from each office is required.

Please send your completed questionnaire to the following address to arrive NOT LATER THAN September 9 2010, 2:00 pm EST. Do not return them to our company.

Detroit Contracting Office 477 Michigan Avenue 7th Floor Detroit, MI 48226-4523

Contracting Officer Marilyn Hill Email: marilyn.r.hill@usace.army.mil Phone: 313-226-5148 Fax: 313-226-2209

If you have questions regarding the attached questionnaire, or require assistance, please contact Cathy Sheppard at 313-226-228058 or email to:Catherine.Sheppard@usace.army.mil. Thank you for your assistance. E-Mail is preferred.

Signature and Title

RATING DESCRIPTIONS: Use the following descriptions as guidance in providing ratings.

RATING
DEFINITION
Exceptional (E)
Indicates the contractor’s performance record within the area of evaluation Exceeded that required by the contract.
Very Good (VG)
Indicates the contractor’s performance record within the area of evaluation Met All contractual requirements.
Satisfactory (S)
Indicates the contractor’s performance record within the area of evaluation Met Essentially All contractual requirements.
Marginal (M)
Indicates the contractor’s performance record within the area of evaluation Met Some of the contractual requirements. However, changes to the contractor’s existing processes may be necessary in order to achieve contract requirements.
Unsatisfactory (U)
Indicates the contractor’s performance record within the area of evaluation Failed to Meet the minimum Government requirements.
Unknown or Not Applicable (N/A)
The question does not apply. No performance record identifiable within the area of evaluation.

To obtain an electronic version of the form please contact: Catherine Sheppard at 313-226-2280 or email to:Catherine.sheppard@usace.army.mil.

THE QUESTIONNAIRE SHOULD BE SUBMITTED BY THE FOLLOWING MEANS:

Return via FAX Commercial 313-226-6358 or via email to the email address shown above. Forms may be mailed to

USACE Detroit Contracting Office 477 Michigan Avenue Rm 700 Detroit, MI 48226-4523

Mark cover sheet: (Attention: RFP W911XK-10-R-0032 “Source Selection Sensitive Information”)

SOURCE SELECTION SENSITIVE WHEN COMPLETED

*****NOT TO BE RELEASED OUTSIDE GOVERNMENT CHANNELS*****

(Exhibit C2) RESPONDENT IDENTIFICATION AND RATINGS

(Part 1 Contractor submitting Proposal fill-in) Reference is provided for: ____________________________________

Contract Number or Project Title______________________________________________________

Date of Award/Completion Date______________________________________________________

Location_________________________________________________________________________

Dollar Amount____________________________________________________________________

Brief Description of work and your role in the referenced contract: ___________________________

(Part 2 Person providing Reference) Reference is provided by: ___________________________

Company/Agency: _________________________________________________________________

Business Address; ________________________________________________________________

Telephone Number: _______________________________________________________________

E-Mail Address: __________________________________________________________________

Relationship to Contract: ___________________________________________________________

If information above (Part 1) is not accurate please indicate.

OFFEROR Name___________________________

SOURCE SELECTION SENSITIVE WHEN COMPLETED

Please circle the appropriate rating.

Please circle the appropriate rating.

1. Rate the responsiveness of the contractor’s quality assurance program in identifying, correcting, and preventing initial and recurring discrepancies.
E VG S M U N/A

Remarks: _________________________________________________________________________________________

2. Rate the contractor’s quality assurance procedures and how well employees followed them.
E VG S M U N/A
3. Rate the adequacy of the contractors equipment, was equipment kept in good condition, did contractor perform preventative maintenance as needed?
E VG S M U N/A
4. Overall, how would you rate this contractors ability to successfully communicate with their customers?
E VG S M U N/A
5. How would you rate this contractors arsenal of vehicles? Were they in good running condition?
E VG S M U N/A
6. How would you rate the contractor’s adherence to not exceeding “standard shift” hours?
E VG S M U N/A
7. Rate the contractor’s project management in terms of timely payment of subcontracts, and general business practices.
E VG S M U N/A
8. Rate the overall conduct of this contractors employees while conducting on the job security services?
E VG S M U N/A
9. Rate the contractor’s ability to obtain necessary weapons training, and appropriate certifications/licenses for all employees.
E VG S M U N/A
10. Rate the contractor’s ability to provide adequate, competent, and qualified management, key personnel, and technical personnel. Were they capable of meeting contract requirements throughout the performance period of the contract?
E VG S M U N/A
11. Rate the contractor’s work independent of Government guidance, oversight, and assistance.
E VG S M U N/A
12. Rate the effectiveness of the contractor’s key management personnel in supporting the initial contract startup, managing contingency situations, providing quality plans, and responding to problems and changes.
E VG S M U N/A
13. Rate the contractor’s effectiveness in meeting cost/price performance targets and controlling contingencies (changes, etc.).
E VG S M U N/A
14. Rate the flexibility, cooperativeness, and reasonableness of the contractor in meeting mission requirements, particularly when faced with short-notice mission changes.
E VG S M U N/A
15. Was the shift/guard station manager or superintendent always present on the site when work was performed?
E VG S M U N/A
16. Rate the timeliness and effectiveness of the contractor’s responses to and resolution of technical problems. Did the site manager have sufficient authority to make decisions or take actions during project performance?
E VG S M U N/A
17. Overall, how would you rate this contractor’s business practices, customer relations, and ability to successfully perform? Did the contractor demonstrate a reasonable and cooperative business relationship with the Government’s contract management personnel?
E VG S M U N/A
18. Rate the effectiveness of the contractor’s safety program in ensuring compliance with federal, state, and local regulations. Did the contractor implement and follow their safety plan, and run a ‘safe’ job site?
E VG S M U N/A
19. Rate the contractor’s compliance with applicable Federal laws and regulations such as: the Service Act – timely payrolls and compliance; Drug-Free Workplace; Environmental Regulations and Use of Recovered Materials; Executive Orders 13101 and 13423?
E VG S M U N/A
20. Rate the contractor’s compliance with performing duties as assigned by the Government?
E VG S M U N/A
21. Rate the contractor’s innovativeness in performing the technical aspects of the contract and resolving problems. How well did the contractor respond to and act on customer feedback?
E VG S M U N/A

22. How would you rate the contractor’s overall performance?

23. What were the contractor’s top documented strengths, if any, in performing the contract requirements?

24. What were the contractor’s top documented weaknesses, if any, in performing the contract requirements?

25. Please provide any addition information you feel is not addressed elsewhere.

Thank you for providing your remarks. Please ensure that you return this questionnaire to the Contracting Agency. Please do NOT return to the evaluated contractor.

File details come from the government source that posted it. Updated .