Vendor Performance 02.24.24.pdf

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Attached to
Master Agreement AZ|CTR065018
Contract number
CTR065018
Issued by
Arizona

About this file

This is a Vendor Performance Report (VPR) from the Arizona Department of Transportation (ADOT), Administrative Services Division, Procurement Group, involving the Motor Vehicle Division (MVD) and Ace Surface Maintenance, located at 1360 S Stocker Dr. in Tucson, Arizona. The document details a performance issue raised on December 5, 2023, concerning missing service slips for October and November 2023.

The contract involves surface maintenance services, with Bobbi Jo Trembly from MVD initiating communication about missing service slips. The procurement process included follow-up actions between ADOT's procurement officer, the department contact person, and Ace Surface Maintenance to resolve the service slip deficiencies. By March 13, 2024, the procurement officer concluded that the supplier had successfully addressed all outstanding issues with the service slips for January and February. The contract appears to be an ongoing maintenance service agreement, with specific focus on documenting and resolving administrative documentation challenges.

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Vendor Performance Report Arizona Department of Transportation

Administrative Services Division Procurement Group

1 W. Jackson St., MD 100P Phoenix, AZ 85007 email: procurement@azdot.gov

This document should be used to document positive or negative performance by a contractor and to state whether corrective action is required. Please complete & return to ADOT Procurement.

Rev. 08/2016

PART 1 AGENCY REPORT

Agency/ORG: Agency ORG Address:

Contact: Telephone: Contact Address:

Vendor: Vendor Contact:

Contract No.: PO Number: Date: Invoice: Date:

Describe the performance issue. Be accurate, complete and factual. Use an attachment if necessary.

Reporting incident, no action requested.

Specific action requested:

Signature of Agency Representative Date

PART 2 – ADOT PROCUREMENT ACTION

Date of Action Action Taken:

Procurement Officer Date

MVD/3210 via Facilities Finance 1360 S Stocker Dr.

Bobbi Jo Trembly 520-628-5303 1360 S Stocker Dr.

Ace Surface Maintenance Joycelin Jacobs-Schwartz

12.5.23 Not porovided 12.5.23

02/29/24-03/13/24 see below.

Procurement received the VPR on 02/29/24. The procurement Officer reached out to the Department contact person to see if the mentioned service slip deficiencies had been resolved.The contact person contact person to resolve any outstanding issues with Service Slips. Procurement followed up with the Officer reached out to the supplier by phone to clarify what was needed. The supplier worked with the responded that she had ongoing issues with January and February Service Slips. The procurement

Department contact person on 03/13/24 and concluded that the Supplier had resolved all of the deficiencies.

Certificate Of Completion Envelope Id: 56F4F92CDA204A899EFAA11AB871114B Status: Completed Subject: Complete with DocuSign: Ace VPR 12.05.23 Bobbi Jo.pdf Source Envelope:

Document Pages: 4 Signatures: 1 Envelope Originator:

Certificate Pages: 1 Initials: 0 Laura Forst AutoNav: Enabled EnvelopeId Stamping: Enabled Time Zone: (UTC-07:00) Arizona

206 S 17th Ave Phoenix, AZ 85007 LForst@azdot.gov IP Address: 184.176.120.33

Record Tracking Status: Original

4/10/2024 7:03:52 PM

Holder: Laura Forst LForst@azdot.gov

Location: DocuSign

Signer Events Signature Timestamp Laura Forst lforst@azdot.gov

ADOT

Security Level: Email, Account Authentication (None) Signature Adoption: Pre-selected Style

Using IP Address: 184.176.120.33

Sent: 4/10/2024 7:04:30 PM Viewed: 4/10/2024 7:04:37 PM Signed: 4/10/2024 7:04:44 PM

Electronic Record and Signature Disclosure:

Not Offered via DocuSign

In Person Signer Events Signature Timestamp

Editor Delivery Events Status Timestamp

Agent Delivery Events Status Timestamp

Intermediary Delivery Events Status Timestamp

Certified Delivery Events Status Timestamp

Carbon Copy Events Status Timestamp

Witness Events Signature Timestamp

Notary Events Signature Timestamp

Envelope Summary Events Status Timestamps Envelope Sent Hashed/Encrypted 4/10/2024 7:04:30 PM Certified Delivered Security Checked 4/10/2024 7:04:37 PM Signing Complete Security Checked 4/10/2024 7:04:44 PM Completed Security Checked 4/10/2024 7:04:44 PM

Payment Events Status Timestamps

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