UCHC-220958709 Inpatient Pre-Bill AI Review Solutionfinal.xlsx

XLSX spreadsheet 66 KB Posted

Attached to
Inpatient Pre-Bill AI Review Solution
Solicitation number
UCHC-219735455
Issued by
Hartford County, Connecticut

About this file

This is a Request for Proposals (RFP) issued by the University of Connecticut Health Center (UConn Health) seeking qualified organizations to implement an AI-powered pre-billing review solution that integrates with Epic electronic health records systems. The solution must enable pre-bill review of 100% of inpatient patient charts to identify missed reimbursement opportunities and documentation gaps. The RFP includes comprehensive evaluation criteria addressing product capabilities, pre-bill functionality, quality metrics tracking (HACs, PSIs, eCQMs), mortality analysis, point-of-admission (POA) indicator identification, CDI workflow integration, and reporting dashboards with ROI and productivity metrics. UConn Health expects to make a single award to one supplier based on the Selection Committee's evaluation. The contract term is five years, approximately January 1, 2027 through December 31, 2031, with options for two additional two-year renewal periods. The RFP specifies that subcontracting and offshoring are not permitted.

Proposers must submit pricing for Year 1 implementation fees and subscription costs, Years 2-5 annual subscription and contingency fees, and per-chart fees, with pricing remaining fixed throughout the contract term and payment terms at net 45 days. UConn Health is exempt from excise, transportation, and sales taxes per Connecticut General Statutes Section 12-412, which must be excluded from all bid prices. Proposers must have at least five years of continuous business experience providing comparable goods and services, maintain current registration with the Connecticut Secretary of State's office, provide three current client references and one previous client reference, and comply with all cyber security requirements including HIPAA compliance, multi-factor authentication support, role-based access controls, encryption protocols, and incident response planning. All proposal responses must be submitted electronically via email to the designated buyer, with all sections completed in their entirety, all forms signed and dated, and no redlining permitted except to the standard contract language. The proposal template requires responses to sections covering scope of work, proposer qualifications, references, cybersecurity requirements, and detailed pricing schedules.

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RFP-Objective

UCONN HEALTH
REQUEST FOR PROPOSALSSCOPE & RESPONSE SPREADSHEET

UCHC RFP-05 Form

Rev. 5/26RFP #:UCHC-220958709 Inpatient Pre-Bill AI Review SolutionFULL WIDTH TEXT (INSTRUCTIONS)UCHC-220958709 Inpatient Pre-Bill AI Review SolutionPARTIAL WIDTH - PRICE SEC. (ITEM DESCRIPTIONS)
Proposer Name:PARTIAL WIDTH TEXT (QUESTIONS & RESPONSES)
INSTRUCTIONS: Proposers must answer all questions/requests by entering responses directly into the fields provided on this spreadsheet. For ease of identification, the fields that require data entry are shaded in RED when they are blank. Shading will turn GREEN when you enter any text. Additional information/pages must be attached if required by the instructions that accompany each question/request. Responses must include sufficient detail for UConn Health to determine that all RFP requirements have been met. Failure to provide all information may result in rejection of your proposal. Contact the identified Buyer immediately if any text on this form is not legible or if you have difficulty entering responses in the required fields.
NOTE: If any of the text in a "Requirements/Questions" field appears to be cut off, simply type a character or select a dropdown option in the "Proposer's Response" field for that row to readjust the row height. (The complete Requirements text should remain visible even if you then delete the character or selected dropdown option from the Response field.)INSTRUCTIONS: Proposers must answer all questions/requests by entering responses directly into the fields provided on this spreadsheet. For ease of identification, the fields that require data entry are shaded in RED when they are blank. Shading will turn GREEN when you enter any text. Additional information/pages must be attached if required by the instructions that accompany each question/request. Responses must include sufficient detail for UConn Health to determine that all RFP requirements have been met. Failure to provide all information may result in rejection of your proposal. Contact the identified Buyer immediately if any text on this form is not legible or if you have difficulty entering responses in the required fields.

NOTE: If any of the text in a "Requirements/Questions" field appears to be cut off, simply type a character or select a dropdown option in the "Proposer's Response" field for that row to readjust the row height. (The complete Requirements text should remain visible even if you then delete the character or selected dropdown option from the Response field.)

RFP OBJECTIVE & OVERVIEWRFP OBJECTIVE & OVERVIEW
The University of Connecticut Health Center (UConn Health) is requesting proposals from qualified organizations to implement an AI-powered solution which integrates with Epic that will allow for a pre-billing review of 100% of patient charts. The goal is to identify opportunities for missed reimbursement or documentation gaps.The University of Connecticut Health Center (UConn Health) is requesting proposals from qualified organizations to implement an AI-powered solution which integrates with Epic that will allow for a pre-billing review of 100% of patient charts. The goal is to identify opportunities for missed reimbursement or documentation gaps.
The term of the award resulting from this RFP will be five (5) years (approximately January 1, 2027 through December 31, 2031), with UConn Health option to renew for two (2) additional two-year (2-year) periods.The term of the award resulting from this RFP will be five (5) years (approximately January 1, 2027 through December 31, 2031), with UConn Health option to renew for two (2) additional two-year (2-year) periods.
UConn Health expects to make one (1) award to one (1) supplier based on the Selection Committee's evaluation of proposals received. See the Evaluation Criteria for additional information about proposal evaluation parameters.UConn Health expects to make one (1) award to one (1) supplier based on the Selection Committee's evaluation of proposals received. See the Evaluation Criteria for additional information about proposal evaluation parameters.
The award may be made by either the issuance of a purchase order or the signing of a contract, at UConn Health's sole option. A sample purchase order and/or contract is included with this RFP. Any resulting contract may be processed through either UConn Health or The University of Connecticut Health Center Finance Corporation (UCHCFC). UCHCFC is a statutorily-created public instrumentality and political subdivision of the state of Connecticut that was established to promote UConn Health’s efficient and effective provision of health care services. In performing its statutory functions, UCHCFC enters into a variety of contracts on behalf of UConn Health’s clinical operations.The award may be made by either the issuance of a purchase order or the signing of a contract, at UConn Health's sole option. A sample purchase order and/or contract is included with this RFP. Any resulting contract may be processed through either UConn Health or The University of Connecticut Health Center Finance Corporation (UCHCFC). UCHCFC is a statutorily-created public instrumentality and political subdivision of the state of Connecticut that was established to promote UConn Health’s efficient and effective provision of health care services. In performing its statutory functions, UCHCFC enters into a variety of contracts on behalf of UConn Health’s clinical operations.
Subcontracting and offshoring will not be allowed.Subcontracting and offshoring will not be allowed.

RFP-Questions

UCONN HEALTH
REQUEST FOR PROPOSALSSCOPE & RESPONSE SPREADSHEET

UCHC RFP-05 Form

Rev. 5/26RFP #:UCHC-220958709 Inpatient Pre-Bill AI Review SolutionFULL WIDTH TEXT (INSTRUCTIONS)UCHC-220958709 Inpatient Pre-Bill AI Review SolutionPARTIAL WIDTH - PRICE SEC. (ITEM DESCRIPTIONS)
Proposer Name:0PARTIAL WIDTH TEXT (QUESTIONS & RESPONSES)
1. SCOPE OF WORK REQUIREMENTS & QUESTIONS FOR PROPOSER
Scope of Work Requirements/QuestionsType of Response RequiredProposer's Response
Required Qualifications for Bid ParticipationRequired Qualifications for Bid Participation
1. Must integrate with EpicText1. Must integrate with Epic
2. Must have experience offering this product/service to an existing health system clientText2. Must have experience offering this product/service to an existing health system client
Pre-billPre-bill
1: Describe your product for prebill solutionText1: Describe your product for prebill solution
2: How long has your company been providing prebill services?Text2: How long has your company been providing prebill services?
3:What seperates your platform from other vendors in the prebill workspace.Text3:What seperates your platform from other vendors in the prebill workspace.
4: Does the product cover inpatient and outpatient?Text4: Does the product cover inpatient and outpatient?
5: Describe how your product approaches quality metrics including but not limited to HAC's, PSI's, eCQM's and can it be customized?Text5: Describe how your product approaches quality metrics including but not limited to HAC's, PSI's, eCQM's and can it be customized?
6: Describe how your product approaches mortality and can it be customized?Text6: Describe how your product approaches mortality and can it be customized?
6: Describe how your product approaches mortality and can it be customized?Text6: Describe how your product approaches mortality and can it be customized?
8: How would your product integrate with an established CDI driven prebill workflow?Text8: How would your product integrate with an established CDI driven prebill workflow?
9: Does your solution identify POA indicators?Text9: Does your solution identify POA indicators?
10: Who audits the system?Text10: Who audits the system?
ReportingReporting
1: Is there a dashboard feature?Text1: Is there a dashboard feature?
2: How is productivity tracked and reported?Text2: How is productivity tracked and reported?
3: What manager reports are available?Text3: What manager reports are available?
4: What core metrics can the system report on?Text4: What core metrics can the system report on?
5: What standard reports are available?Text5: What standard reports are available?
6: Can reports be customized?Text6: Can reports be customized?
7: Is aggregate, enterprise level reporting available as well as facility-level reporting?Text7: Is aggregate, enterprise level reporting available as well as facility-level reporting?
8: Describe reports availability with the solution and the avantage of those reports.Text8: Describe reports availability with the solution and the avantage of those reports.
7: What reports are available to demonstrate ROI and productivity?Text7: What reports are available to demonstrate ROI and productivity?
Client Support and QualityClient Support and Quality
1: What is your customer service approach and philosophy?Text1: What is your customer service approach and philosophy?
2: What ongoing support do you provide for software issues, questions and concerns?Text2: What ongoing support do you provide for software issues, questions and concerns?
3: What is your escalation process for "critical issues"Text3: What is your escalation process for "critical issues"
4: What is your proccess for quality improvement?Text4: What is your proccess for quality improvement?
5: How do you measure client satifiaction?Text5: How do you measure client satifiaction?
Implementiation and TrainingImplementiation and Training
1: Give an overview of the implementation process.Text1: Give an overview of the implementation process.
2: What is the average duration of implementation?Text2: What is the average duration of implementation?
3: What are the qualifications of the implementation team?Text3: What are the qualifications of the implementation team?
4: What client resources are required?Text4: What client resources are required?
3: What is the training methodology?Text3: What is the training methodology?
4: Describe the training you provide.Text4: Describe the training you provide.
5: Do you offer ongoing webinars, seminars, group meetings, education?Text5: Do you offer ongoing webinars, seminars, group meetings, education?
ROI and ProductivityROI and Productivity
1: What ROI and productivity improvements can we expect?Text1: What ROI and productivity improvements can we expect?
2. How do you measure the effectiveness of the system overall?Text2. How do you measure the effectiveness of the system overall?
3: How do you measure and track productivity?Text3: How do you measure and track productivity?
4: What productivity improvements has the system acheived?Text4: What productivity improvements has the system acheived?
Additional QuestionsAdditional Questions
1. Methodologies - Provide a detailed explanation of the procedures and processes that you will use to accomplish the scope of work requirements described in this RFP.Text1. Methodologies - Provide a detailed explanation of the procedures and processes that you will use to accomplish the scope of work requirements described in this RFP.
2. Deliverables - Describe each deliverable/outcome. Explain how you plan to work with UConn Health to achieve each one, any resources or services that you expect UConn Health to provide, and your proposed method of obtaining UConn Health's approval of deliverables/outcomes.Text2. Deliverables - Describe each deliverable/outcome. Explain how you plan to work with UConn Health to achieve each one, any resources or services that you expect UConn Health to provide, and your proposed method of obtaining UConn Health's approval of deliverables/outcomes.
3. Schedule - Provide your proposed schedule/timeline for completing the requirements described in this RFP; include any significant milestones and deadlines for all deliverables/outcomes.Text3. Schedule - Provide your proposed schedule/timeline for completing the requirements described in this RFP; include any significant milestones and deadlines for all deliverables/outcomes.
2. PROPOSER QUALIFICATIONS2. PROPOSER QUALIFICATIONS
The information supplied in this section will be used to assess each Proposer's qualifications and determine if the Proposer is responsible and capable of providing the goods/services described in this RFP. Responses to this section must describe the Proposer’s background, experience, size and resources relevant to this RFP.The information supplied in this section will be used to assess each Proposer's qualifications and determine if the Proposer is responsible and capable of providing the goods/services described in this RFP. Responses to this section must describe the Proposer’s background, experience, size and resources relevant to this RFP.
Qualification RequirementsType of Response RequiredProposer's ResponseQualification Requirements
A. General Company InformationA. General Company Information
1. Company nameText1. Company name
2. Company addressText2. Company address
3. Contact person - name & job titleText3. Contact person - name & job title
4. Contact person - telephone numberText4. Contact person - telephone number
5. Contact person - fax numberText5. Contact person - fax number
6. Contact person - email addressText6. Contact person - email address
7. Number of years that Proposer's company has been in business, continuously providing the goods/services described in this RFP, under the same name and/or tax identification number.
Note: Must be at least five [5] year(s).Number7. Number of years that Proposer's company has been in business, continuously providing the goods/services described in this RFP, under the same name and/or tax identification number.

Note: Must be at least five [5] year(s).

8. Any other business/trade names that Proposer is currently known by or has been known by in the pastText8. Any other business/trade names that Proposer is currently known by or has been known by in the past
9. Standard days and hours of businessText9. Standard days and hours of business
10. Number of individuals currently employed full time (at least 35 hours/week)Number10. Number of individuals currently employed full time (at least 35 hours/week)
11. Number of individuals current employed part time (less than 35 hours/week)Number11. Number of individuals current employed part time (less than 35 hours/week)
12. Is Proposer registered with the Connecticut Secretary of the State's Office?Yes/No (Dropdown)12. Is Proposer registered with the Connecticut Secretary of the State's Office?
13. If requested, would Proposer provide a "Good Standing" certificate issued by the Connecticut Secretary of the State's Office?Yes/No (Dropdown)13. If requested, would Proposer provide a "Good Standing" certificate issued by the Connecticut Secretary of the State's Office?
B. Environmental Impact/SustainabilityB. Environmental Impact/Sustainability
1. Describe any steps that your company has taken to implement sustainability practices for this product or service. Include in your response whether you work with small and/or local suppliers to achieve your sustainability goals.Text1. Describe any steps that your company has taken to implement sustainability practices for this product or service. Include in your response whether you work with small and/or local suppliers to achieve your sustainability goals.
4. Does Proposer have a completed “SSAE 16 Service Organization Control Report” (formerly known as a SAS 70 report)?
Note: Regardless of Proposer's response to this question, UConn Health may require the awarded Proposer to submit a completed Service Organization Control Report in the format requested by UConn Health.Yes/No (Dropdown)4. Does Proposer have a completed “SSAE 16 Service Organization Control Report” (formerly known as a SAS 70 report)?

Note: Regardless of Proposer's response to this question, UConn Health may require the awarded Proposer to submit a completed Service Organization Control Report in the format requested by UConn Health.

D. Experience and Staffing Relevant to this RFPD. Experience and Staffing Relevant to this RFP
1. Proposer has, under its direct employment and supervision, the necessary personnel, organization and facilities to properly fulfill all the services and conditions required by this RFP.Yes/No (Dropdown)1. Proposer has, under its direct employment and supervision, the necessary personnel, organization and facilities to properly fulfill all the services and conditions required by this RFP.
2. Proposer has all of the certifications, licenses and/or registrations needed to legally provide the goods/services described in this RFP.
Note: Proposer must provide copies of any such certifications, licenses and/or registrations upon UConn Health's request.Yes/No (Dropdown)2. Proposer has all of the certifications, licenses and/or registrations needed to legally provide the goods/services described in this RFP.

Note: Proposer must provide copies of any such certifications, licenses and/or registrations upon UConn Health's request.

3. Describe how the Proposer's experience meets the requirements of this RFP.Text3. Describe how the Proposer's experience meets the requirements of this RFP.
4. List the projects completed by Proposer within the last three (3) years with emphasis on activities relevant to the requirements specified in this RFP.Text4. List the projects completed by Proposer within the last three (3) years with emphasis on activities relevant to the requirements specified in this RFP.
5. Identify the personnel resources who will be assigned to fulfill of the requirements of this RFP if Proposer is selected. Provide each individual's name, title and the proportion of time that he/she will allocate to UConn Health's work.
Note: Job descriptions and copies of resumes for each individual identified in response to this question must be attached to Proposer's response. UConn Health must receive advance written notice of any changes to the identified personnel.Text5. Identify the personnel resources who will be assigned to fulfill of the requirements of this RFP if Proposer is selected. Provide each individual's name, title and the proportion of time that he/she will allocate to UConn Health's work.

Note: Job descriptions and copies of resumes for each individual identified in response to this question must be attached to Proposer's response. UConn Health must receive advance written notice of any changes to the identified personnel.

6. A copy of Proposer's organizational chart showing the hierarchical structure of functions and positions is included with Proposer's response.Yes/No (Dropdown)6. A copy of Proposer's organizational chart showing the hierarchical structure of functions and positions is included with Proposer's response.
E. Legal/Regulatory MattersE. Legal/Regulatory Matters
1. In the past 3 years, has the Proposer, or any firm, corporation, partnership or association in which the Proposer has an interest been cited for any willful or serious violations of any occupational safety and health act, standard, order or regulation?
Note: If the answer is Yes, you must attach a list of the following information for each violation/citation: the name of the individual or company cited, the date of the violation/citation, the nature of the violation/citation (including references to statutes, regulations, standards or orders violated), the name of the government agency that issued the citation, and the result/penalty (see Connecticut General Statutes section 31-57b).Yes/No (Dropdown)1. In the past 3 years, has the Proposer, or any firm, corporation, partnership or association in which the Proposer has an interest been cited for any willful or serious violations of any occupational safety and health act, standard, order or regulation?

Note: If the answer is Yes, you must attach a list of the following information for each violation/citation: the name of the individual or company cited, the date of the violation/citation, the nature of the violation/citation (including references to statutes, regulations, standards or orders violated), the name of the government agency that issued the citation, and the result/penalty (see Connecticut General Statutes section 31-57b).

2. In the past 3 years, has the Proposer, or any firm, corporation, partnership or association in which the Proposer has an interest received any criminal convictions related to the injury or death of any employee?
Note: If the answer is Yes, you must attach a list of the following information for each criminal conviction: the date of the incident resulting in the employee injury/death, the name of the individual or company convicted, the date of the criminal conviction, the court that issued the conviction, the nature of the conviction (including references to statutes, regulations, standards or orders violated), and the result/penalty (see Connecticut General Statutes section 31-57b).Yes/No (Dropdown)2. In the past 3 years, has the Proposer, or any firm, corporation, partnership or association in which the Proposer has an interest received any criminal convictions related to the injury or death of any employee?

Note: If the answer is Yes, you must attach a list of the following information for each criminal conviction: the date of the incident resulting in the employee injury/death, the name of the individual or company convicted, the date of the criminal conviction, the court that issued the conviction, the nature of the conviction (including references to statutes, regulations, standards or orders violated), and the result/penalty (see Connecticut General Statutes section 31-57b).

3. Has the Proposer or any of its principals received any notices of debarment or suspension from contracting with the State of Connecticut, any other state within the United States, the federal government, or any other governmental entity?
Note: If the answer is Yes, you must attach copies of all notices of debarment or suspension.Yes/No (Dropdown)3. Has the Proposer or any of its principals received any notices of debarment or suspension from contracting with the State of Connecticut, any other state within the United States, the federal government, or any other governmental entity?

Note: If the answer is Yes, you must attach copies of all notices of debarment or suspension.

4. Proposer affirms and declares that: neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any governmental entity in accordance with applicable federal or state law; and that it shall disclose to UConn Health immediately in writing any debarment, suspension, proposal for debarment, voluntary exclusion or other event that makes it or any of its principals an “Ineligible Person” at any time during the course of this RFP and the term of any resulting contract. (An “Ineligible Person” is an individual or entity who: (i) is currently excluded, debarred, suspended, or otherwise ineligible to participate in the federal health care programs or in federal procurement or nonprocurement programs, or (ii) has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. §1320a-7(a), but has not yet been excluded, debarred, suspended, or otherwise declared ineligible.)
Note: Indicate Yes if Proposer affirms that the above statements are true and correct. Indicate No if Proposer refuses to affirm that the above statements are true and correct.Yes/No (Dropdown)4. Proposer affirms and declares that: neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from covered transactions by any governmental entity in accordance with applicable federal or state law; and that it shall disclose to UConn Health immediately in writing any debarment, suspension, proposal for debarment, voluntary exclusion or other event that makes it or any of its principals an “Ineligible Person” at any time during the course of this RFP and the term of any resulting contract. (An “Ineligible Person” is an individual or entity who: (i) is currently excluded, debarred, suspended, or otherwise ineligible to participate in the federal health care programs or in federal procurement or nonprocurement programs, or (ii) has been convicted of a criminal offense that falls within the ambit of 42 U.S.C. §1320a-7(a), but has not yet been excluded, debarred, suspended, or otherwise declared ineligible.)

Note: Indicate Yes if Proposer affirms that the above statements are true and correct. Indicate No if Proposer refuses to affirm that the above statements are true and correct.

5. Vendor Code of Conduct - In furtherance of its longstanding commitment to fundamental human rights, to the dignity of all people, and to the environment, UConn Health requires all suppliers to adhere to the University of Connecticut’s "Vendor Code of Conduct" policy (http://policy.uconn.edu/?p=2718). Proposer agrees to adhere to the Vendor Code of Conduct.Yes/No (Dropdown)5. Vendor Code of Conduct - In furtherance of its longstanding commitment to fundamental human rights, to the dignity of all people, and to the environment, UConn Health requires all suppliers to adhere to the University of Connecticut’s "Vendor Code of Conduct" policy (http://policy.uconn.edu/?p=2718). Proposer agrees to adhere to the Vendor Code of Conduct.
F. Required Contract Language and FormsF. Required Contract Language and Forms
1. Does Proposer have any requested changes to the standard contract included with this RFP?
Note: If the answer is No, Proposer will be expected to sign the standard contract as written, without exceptions or changes. If the answer is Yes, you must attach a "redlined" version of the sample contract included with this RFP, showing all of the changes being requested, and the contact information (name, title, phone number and email) for the person at Proposer's company who is responsible for negotiating contract language.Yes/No (Dropdown)1. Does Proposer have any requested changes to the standard contract included with this RFP?

Note: If the answer is No, Proposer will be expected to sign the standard contract as written, without exceptions or changes. If the answer is Yes, you must attach a "redlined" version of the sample contract included with this RFP, showing all of the changes being requested, and the contact information (name, title, phone number and email) for the person at Proposer's company who is responsible for negotiating contract language.

2. If selected as a result of this RFP, prior to the commencement of services, Proposer agrees that it will provide UConn Health with certificates of insurance evidencing that Proposer has obtained the forms of coverage in the amounts specified in the sample contract or other documentation included with this RFP, endorsed to name The University of Connecticut Health Center as an additional insured with respect to the contracted services and stating that at least thirty (30) days’ notice will be given to UConn Health prior to any cancellation or reduction in coverage.Yes/No (Dropdown)2. If selected as a result of this RFP, prior to the commencement of services, Proposer agrees that it will provide UConn Health with certificates of insurance evidencing that Proposer has obtained the forms of coverage in the amounts specified in the sample contract or other documentation included with this RFP, endorsed to name The University of Connecticut Health Center as an additional insured with respect to the contracted services and stating that at least thirty (30) days’ notice will be given to UConn Health prior to any cancellation or reduction in coverage.
3. If selected as a result of this RFP, Proposer agrees that it shall be: i) responsible for the entire performance under the contract award, regardless of whether the Proposer itself performs; ii) the sole point of contact concerning the management of the contract award, including performance and payment issues; and iii) solely and completely responsible for adherence to all applicable provisions of the purchase order/contract by all individuals and entities providing the goods/services described in this RFP.Yes/No (Dropdown)3. If selected as a result of this RFP, Proposer agrees that it shall be: i) responsible for the entire performance under the contract award, regardless of whether the Proposer itself performs; ii) the sole point of contact concerning the management of the contract award, including performance and payment issues; and iii) solely and completely responsible for adherence to all applicable provisions of the purchase order/contract by all individuals and entities providing the goods/services described in this RFP.
4. If selected as a result of this RFP, Proposer agrees that in the event that its contract award with UConn Health ends for any reason (including, but not limited to, expiration, termination or cancellation), Proposer will cooperate with and provide a smooth and orderly transition to any successor entity that assumes the responsibilities in order to ensure minimal disruption and prevent any decline in service to UConn Health.Yes/No (Dropdown)4. If selected as a result of this RFP, Proposer agrees that in the event that its contract award with UConn Health ends for any reason (including, but not limited to, expiration, termination or cancellation), Proposer will cooperate with and provide a smooth and orderly transition to any successor entity that assumes the responsibilities in order to ensure minimal disruption and prevent any decline in service to UConn Health.
G. Device CybersecurityG. Device Cybersecurity
1.Does this supplier require any data from UCH which needs to remain confidential such as PHI, PII, medical data?Yes/No (Dropdown)1.Does this supplier require any data from UCH which needs to remain confidential such as PHI, PII, medical data?
2. Does this purchase involve any of the following: (i) an outside connection to UConn Health’s network,
(ii) electronic storage of UConn Health data on a third-party system or in the cloud, (iii) a cloud-based service, or (iv) software or an IT system?Yes/No (Dropdown)2. Does this purchase involve any of the following: (i) an outside connection to UConn Health’s network,

(ii) electronic storage of UConn Health data on a third-party system or in the cloud, (iii) a cloud-based service, or (iv) software or an IT system?

H. Bid ComplianceH. Bid Compliance
Proposer confirms that it is aware that noncompliance with the following requirements may result in rejection of the bid response:

(i) Bidders are required to submit their bid responses electronically via email to the Buyer named in the bid on or before the due date and time specified in the bid. Do NOT upload your bid response to the Connecticut bid portal. UConn Health only accepts bid responses that are emailed directly to the Buyer per their instructions. Responses must be received by the Buyer via email prior to the deadline.

(ii) Bid responses won’t be accepted unless all sections of the bid template are completed in their entirety.

Don’t leave any section blank.

(iii) References are required – we review the names of the references as part of the bid evaluation. UConn Health will only contact references for the supplier(s) that the selection committee is interested in.

(iv) All forms must be signed and dated.

(v) Don’t add or change language on any of the bid forms or compliance documents. The only place where redlining is allowed is in the standard contract in the bid package, and UConn Health is not obligated to accept any requested changes to contract language.

(vi) UConn Health is a State of Connecticut agency – requests to keep bid responses confidential will be rejected.

(vii) It is not acceptable to list UConn Health as a reference under section 3: Proposers References. We are looking for three professional references to contact for performance and other bid scope related questions the selection committee may have. Yes/No (Dropdown) Proposer confirms that it is aware that noncompliance with the following requirements may result in rejection of the bid response:

(i) Bidders are required to submit their bid responses electronically via email to the Buyer named in the bid on or before the due date and time specified in the bid. Do NOT upload your bid response to the Connecticut bid portal. UConn Health only accepts bid responses that are emailed directly to the Buyer per their instructions. Responses must be received by the Buyer via email prior to the deadline.

(ii) Bid responses won’t be accepted unless all sections of the bid template are completed in their entirety.

Don’t leave any section blank.

(iii) References are required – we review the names of the references as part of the bid evaluation. UConn Health will only contact references for the supplier(s) that the selection committee is interested in.

(iv) All forms must be signed and dated.

(v) Don’t add or change language on any of the bid forms or compliance documents. The only place where redlining is allowed is in the standard contract in the bid package, and UConn Health is not obligated to accept any requested changes to contract language.

(vi) UConn Health is a State of Connecticut agency – requests to keep bid responses confidential will be rejected.

(vii) It is not acceptable to list UConn Health as a reference under section 3: Proposers References. We are looking for three professional references to contact for performance and other bid scope related questions the selection committee may have.

3. PROPOSER REFERENCES
Each Proposer must provide the information requested below regarding the Proposer's current and previous clients. If the Proposer was awarded a State of Connecticut contract within the last three (3) years, the Proposer must include a State of Connecticut reference.

References must be able to comment on the Proposer’s capability to meet UConn Health's needs as described in this RFP; specifically, the quality of the Proposer's goods/services, the level of customer service, and the ability to handle the type and volume of business described in this RFP. The contact person for each reference must be an individual familiar with the Proposer and its day-to-day performance.

Proposers are strongly encouraged to call or write their references to ensure the accuracy of their contact information and their willingness and capability to be references. Each Proposer must provide the information requested below regarding the Proposer's current and previous clients. If the Proposer was awarded a State of Connecticut contract within the last three (3) years, the Proposer must include a State of Connecticut reference.

References must be able to comment on the Proposer’s capability to meet UConn Health's needs as described in this RFP; specifically, the quality of the Proposer's goods/services, the level of customer service, and the ability to handle the type and volume of business described in this RFP. The contact person for each reference must be an individual familiar with the Proposer and its day-to-day performance.

Proposers are strongly encouraged to call or write their references to ensure the accuracy of their contact information and their willingness and capability to be references.

Current Clients: Provide the following reference information for three (3) clients to whom you are currently providing goods/services comparable to those requested in this RFP. Do not submit UConn Health as a current reference. We need contact details for three current supplier references other than UConn Health.
Current Reference 1
Name of Business:0
Address (Street, City, State & Zip Code):0
Contact Name:0
Direct Phone Number:0
Email:
Goods/services you are providing to this client:0
Initial service date:0
DUNS # (if available):0
Current Reference 2
Name of Business:0
Address (Street, City, State & Zip Code):0
Contact Name:0
Direct Phone Number:0
Email:
Goods/services you are providing to this client:0
Initial service date:0
DUNS # (if available):0
Current Reference 3
Name of Business:0
Address (Street, City, State & Zip Code):0
Contact Name:0
Direct Phone Number:0
Email:
Goods/services you are providing to this client:0
Initial service date:0
DUNS # (if available):0
Previous Client: Provide the following reference information for one (1) client to whom you previously provided goods/services comparable to those requested in this RFP. Do not use a former client as a reference for this section if your services ended due to the closing of the client's business.Previous Client: Provide the following reference information for one (1) client to whom you previously provided goods/services comparable to those requested in this RFP. Do not use a former client as a reference for this section if your services ended due to the closing of the client's business.
Previous Reference
Name of Business:0
Address (Street, City, State & Zip Code):0
Contact Name:0
Direct Phone Number:0
Email:
Why are you no longer servicing this customer?0
Service start and end dates:0
DUNS # (if available):0

IT - Cyber Questions

RFP #:UCHC-220958709 Inpatient Pre-Bill AI Review Solution
Proposer Name:0
SEC 1SECTION 1 — System, Application & Data OverviewVendor Response
1aDoes the system/application handle PHI, PII, PCI, Financial, Regulatory, or other sensitive/critical data? Please specify data types.
1bIs the solution hosted on‑premises at UConn Health, vendor‑hosted, or hybrid?
1cIf vendor‑hosted, Identify the hosting provider (e.g., AWS, Azure, etc.).
1dIf vendor hosted have supporting systems attained a 3rd party assessment (i.e. SSAE-16 SOC Type audit/ review)? If yes, please provide.
1eIf not using a third‑party cloud provider, describe physical security controls at your data center.
1fDo you conduct vulnerability scans and periodic penetration tests on your applications and networks?
1gProvide cybersecurity whitepapers, architectural diagrams, MDS2, and other security documentation.
1hProvide SLA information related to system uptime, downtime, and service disruption.
SEC 2SECTION 2 — Hosting, Infrastructure & System RequirementsVendor Response
2aServer requirements (physical or virtual).
2bIf virtual is an option, provide approved hypervisor that are supported and any requirements.
2cWhat is the expected storage requirement in GB, including 5‑year projected growth.
2dOperating system requirements (server and workstation).
2eCan all operating system patches be applied without vendor validation?
2fCan UConn Health deploy CrowdStrike on all involved servers/workstations?
2gProvide desktop specifications required for deployment.
2hWho is responsible for application/system administration?
SEC 3SECTION 3 — User Access, Authentication & Identity ManagementVendor Response
3aIf system comes installed with default accounts, can they be modified/ removed (i.e. accounts with generic names such as "admin" or "guest")
3bDoes the system prohibit shared/generic accounts?
3cUser access management can be conducted by a UConn Health Application Owner/ System Administrator - If no, specify in "Response" who will manage this.
3dDoes the application support Multi-Factor Authentication (MFA)?
3eDoes the application support Role-Based Access Control (RBAC)?
3fAre there session time-out controls to force re-authentication/ login due to inactivity - Specify criteria in "Response" column
3gIs there a session time-out that blacks out or hides state of activity for sessions shown on screens/ monitors
3hDoes the System/ Application has the ability to interface with client’s enterprise directory services (e.g. AD, LDAP) for user authentication. If Yes - skip to Section 4
3iAuthentication requirements (unique IDs, no blank passwords, etc.)
3jPassword controls (complexity, expiration, history, age).
3kPassword reset process (self-service or admin-assisted).
3lAccount lockout controls.
3mSession timeout controls.
SEC 4SECTION 4 — Security Controls & System HardeningVendor Response
4aDo servers have anti-virus/anti-malware mechanisms that are current and actively running? Who is responsible for maintaining these programs?
4bIs UConn Health responsible for system OS patches? If No, does the Vendor routinely implement patching in a timely fashion? How often does patching occur?
4cAre all interactions/transmissions with the application utilizing strong encryption protocols? Please specify encryption in "Response" column
4dHow do you ensure the solution does not introduce cybersecurity risk?
4eDo you maintain Incident Response, Disaster Recovery, and Business Continuity Plans?
SEC 5SECTION 5 — Logging, Monitoring & AuditingVendor Response
5aList which audit events can be captured (login, data changes, transmissions, failed logins).
5bCan logs be modified or deleted?
5cWhat are the log retention and reporting capabilities?
5dCan the System/Application forward logs to a SIEM (Security Information and Event Management)? (e.g., QRadar).
5eCan the System/Application generate Ad Hoc reports containing the data elements listed above?
SEC 6SECTION 6 — Network, Interfaces & IntegrationVendor Response
6aDo you require HL7/FHIR integration to EMR or other applicable systems?
6bData transmission method (VPN, interface, API).
6cDo you require data extracts from our EMR? If yes, please include the types of date extracts required.
6dAre you a Covered Entity under HIPAA?

RFP-Pricing

UCONN HEALTH
REQUEST FOR PROPOSALSSCOPE & RESPONSE SPREADSHEET

UCHC RFP-05 Form

Rev. 5/26RFP #:UCHC-220958709 Inpatient Pre-Bill AI Review SolutionFULL WIDTH TEXT (INSTRUCTIONS)UCHC-220958709 Inpatient Pre-Bill AI Review SolutionPARTIAL WIDTH - PRICE SEC. (ITEM DESCRIPTIONS)
Proposer Name:0PARTIAL WIDTH TEXT (QUESTIONS & RESPONSES)
PROPOSER PRICE RESPONSE
Proposers must honor their quoted prices for a period of one hundred eighty (180) days from the due date of the proposal. Proposers may, at their option, agree to honor their quoted prices for a longer period of time.Proposers must honor their quoted prices for a period of one hundred eighty (180) days from the due date of the proposal. Proposers may, at their option, agree to honor their quoted prices for a longer period of time.
Pricing shall remain fixed throughout the term of award.
Payment terms are net 45 days. Proposers may offer cash discounts for prompt payment and such discounts for net terms less than 45 days may be considered when evaluating bid pricing. (Exception: State of CT Small Business Set-Aside bid payment terms shall be in accordance with Connecticut General Statutes Section 4a-60j.)
Pursuant to Connecticut General Statutes section 12-412, UConn Health is exempt from the payment of excise, transportation and sales taxes imposed by the federal government or the state. Such taxes must be excluded from bid prices.Payment terms are net 45 days. Proposers may offer cash discounts for prompt payment and such discounts for net terms less than 45 days may be considered when evaluating bid pricing. (Exception: State of CT Small Business Set-Aside bid payment terms shall be in accordance with Connecticut General Statutes Section 4a-60j.)

Pursuant to Connecticut General Statutes section 12-412, UConn Health is exempt from the payment of excise, transportation and sales taxes imposed by the federal government or the state. Such taxes must be excluded from bid prices.

Prompt Payment Terms: Enter the percentage by which invoices will be reduced if they are paid within the specified number of days. Note: If no prompt payment discount is being offered, enter 0 on both lines.Prompt Payment Terms: Enter the percentage by which invoices will be reduced if they are paid within the specified number of days. Note: If no prompt payment discount is being offered, enter 0 on both lines.
Prompt payment discount (percentage):
For payment made within (# of days):
Proposer's Price for Goods/Services Requested by UConn Health: Note: The price that you are quoting for this RFP must be entered into the "Proposer's Discounted Price per Unit for UConn Health" column.
Provide pricing below. Add additional lines as needed.
Description of Goods/Services
(No substitutes allowed unless specifically requested by UConn Health)Quantity
(Qty)Unit of Measure (UOM)Proposer's List Price per UnitProposer's Discounted Price per Unit for UConn Health% Discount to UConn Health

Calculates automatically:

(List Price - Discounted Price)/List PriceShipping per Unit
(if any - already approved by Triose)Handling per Unit
(if any)Extended Total Cost

Calculates automatically:

Qty x (Discounted Price + Shipping + Handling)0
List Year 1 Costs Below:0
Implementation feeERROR:#DIV/0!$0.000
Subscription costERROR:#DIV/0!$0.000
Contingency FeeERROR:#DIV/0!$0.00
Per Chart FeeERROR:#DIV/0!$0.000
ERROR:#DIV/0!$0.000
ERROR:#DIV/0!$0.000
ERROR:#DIV/0!$0.000
Year 1 Total:$0.000
List Year 2 Annual Costs Below:0
Subscription costERROR:#DIV/0!$0.000
Contingency FeeERROR:#DIV/0!$0.000
Per Chart FeeERROR:#DIV/0!$0.000
ERROR:#DIV/0!$0.000
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
Years 2 Costs:$0.00
List Year 3 Annual Costs Below:
Subscription costERROR:#DIV/0!$0.00
Contingency FeeERROR:#DIV/0!$0.00
Per Chart FeeERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
Years 3 Costs:$0.00
List Year 4 Annual Costs Below:
Subscription costERROR:#DIV/0!$0.00
Contingency FeeERROR:#DIV/0!$0.00
Per Chart FeeERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
Years 4 Costs:$0.00
List Year 5 Annual Costs Below:
Subscription costERROR:#DIV/0!$0.00
Contingency FeeERROR:#DIV/0!$0.00
Per Chart FeeERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
ERROR:#DIV/0!$0.00
Years 5 Costs:$0.00
Goods/services not listed above, which are offered by Proposer and may be requested by UConn Health on an as-needed basis during the term of the contract award.
Proposer: Enter the % discount off of list price that you will offer to UConn Health for these additional items throughout the term of award.TBD by UConn HealthVariesVariesVariesVariesVariesVaries
Years 1-5 Total:$0.00

RFP-Proposer Comments

UCONN HEALTH
REQUEST FOR PROPOSALSSCOPE & RESPONSE SPREADSHEET

UCHC RFP-05 Form

Rev. 5/26RFP #:UCHC-220958709 Inpatient Pre-Bill AI Review SolutionFULL WIDTH TEXT (INSTRUCTIONS)UCHC-220958709 Inpatient Pre-Bill AI Review SolutionPARTIAL WIDTH - PRICE SEC. (ITEM DESCRIPTIONS)
Proposer Name:0PARTIAL WIDTH TEXT (QUESTIONS & RESPONSES)
PROPOSER COMMENTS/ADDITIONAL INFORMATION
Enter any additional information or clarification about your responses that you feel will assist UConn Health in evaluating your proposal. Note: If you have no additional information, enter N/A.Type of Response RequiredProposer's Response
Text0

Drop-downs

YesWe will use Proposer's freight account (documentation of Mega Logistics approval is attached)I have attached a SIGNED contract with no revisions.
NoWe will use UConn Health's freight accountI have attached a REDLINED contract reflecting all exceptions and requested changes.
N/A - We are not charging for shipping/freight

File details come from the government source that posted it. Updated .