T2970 Award Summary.pdf
PDF 199 KB Posted
- Attached to
- Contract RFP/SC-SBE NJ|25-TELE-121890
- Contract number
- 25-TELE-121890
- Issued by
- New Jersey
About this file
This is a State of New Jersey contract award document issued by the Department of the Treasury, Division of Purchase and Property, Procurement Bureau. The contract has been awarded to ACF Technologies to provide a Customer Queueing System for the New Jersey Motor Vehicle Commission. The contract is identified as T2970 with procurement number 25DPP01136.
The contract calls for ACF Technologies to supply, install, operate, and maintain a cloud-based customer queueing system designed to process approximately 11 million transactions annually while minimizing customer wait times and improving the overall in-agency customer experience. The initial contract term is five (5) years, with an option to extend for an additional five (5) years in increments of no more than one (1) year per extension. The contract document does not specify pricing, payment terms, or any set-aside requirements. All compliance and approval requirements are referenced in the Bid Solicitation Section 4, Scope of Work.
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Other files
| File | Type | Posted |
|---|---|---|
| T2970 Amendment 2 4.15.2025.pdf | ||
| T2970 Bid Solicitation Final~1.docx | DOCX document | |
| BAFO State Supplied Price Sheet Final~1.xlsx | XLSX spreadsheet | |
| Countersigned OandA redacted~1.pdf | ||
| ATTACHMENT 1 State of New Jersey Standard Terms and Conditions 2.8.2024 2.11.2025.pdf | ||
| Copy of Report for Question 24.xlsx | XLSX spreadsheet | |
| Question 26 Table_Redacted.pdf | ||
| Report for Question 25.xlsx | XLSX spreadsheet |
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Text version
PHILIP D. MURPHY
Governor
State of New Jersey
DEPARTMENT OF THE TREASURY
DIVISION OF PURCHASE AND PROPERTY
PROCUREMENT BUREAU
33 WEST STATE STREET
P. O. BOX 230
TRENTON, NEW JERSEY 08625-0230
ELIZABETH MAHER MUOIO
State Treasurer
TAHESHA L. WAY
Lt. Governor
AMY F. DAVIS, ESQ.
Acting Director https://www.njstart.gov
T2970 Customer Queueing System for New Jersey Motor Vehicle Commision
25DPP01136
I. Compliance/Approval Requirements
All compliance and approval instructions may be found in the Bid Solicitation Section 4, Scope of Work.
II. Purpose
The purpose of this Contract is to provide New Jersey Motor Vehicle Commision a qualified and reputable market-leading Contractor with a strong background in providing well-established cloud-based Customer Queueing System to supply, install, operate, and maintain support for efficient and effective processing of approximately 11 million transactions annually and improve the overall in-agency customer experience with minimal wait times.
III. Contract Term and Extension Option
The term of this Contract is for a period of five (5) years with the option to extend up to five (5) years with no single extension exceeding one (1) year.
IV. Award Method
The State has awarded a Contract to:
ACF Technologies
V. Directions for Use of Contract:
The State Contract Manager shall answer any questions or concerns about any aspect of the Contract.
File details come from the government source that posted it. Updated .