SS-25-015-RS_Comm._Memo_Approved.pdf

This document is a City Commission memorandum from the City of Altamonte Springs, Florida, seeking to waive the formal solicitation process and approve Microsoft Corporation as a sole source vendor for Unified Enterprise Support Services. The procurement is for Microsoft's comprehensive support plan, which provides technical assistance and support services for the city's Microsoft infrastructure systems, with a not-to-exceed amount of $52,970. The Procurement Division posted a Notice of Intent to Sole Source on December 6, 2024, giving potential alternative vendors until 4:30 p.m. on Wednesday, December 11, 2024, to submit comparable service proposals.

The fiscal information indicates sufficient funds are available in the budget for this purchase. The support service is critical for maintaining the city's network and operational continuity, offering access to technical assistance, proactive services, and rapid response times across Microsoft products. Since the service value exceeds the $50,000 formal solicitation threshold, Commission approval was required to waive the standard procurement process and authorize the sole source purchase. The recommended action is to declare Microsoft Corporation the sole source provider for the city's Microsoft infrastructure support services.