DDJC IS PPC Slides 8.26.21 NC.pptx

Installation Services San Joaquin, CA Pre-Proposal Conference

SP3300-21-R-5004

Aug 27, 2021

The Nation’s Combat Logistics Support Agency

Warfighter Always Established 1961 Administrative Introductions Breaks Rules of Engagement

Introductions Headquarters DLA Distribution, New Cumberland, PA Jada Weaver, Contracting Officer Tyler Houser, Contract Specialist Cullen Powers, Supervisor Acquisition Assistance Shane Crusey, Acquisition Project Officer

Installation Support, San Joaquin, CA Sandra Christeson, Deputy Director Henry Martin, Contracting Officer’s Representative Jacqueline Provins, Alternate Contracting Officer’s Representative Administrative and Introductions

Warfighter Always

Warfighter Always

FOR OFFICIAL USE ONLY

Administrative Remarks The written information contained in the final solicitation and amendments overrules and supersedes any information presented at this conference which conflicts with the written documentation.

The attendance roster, as well as this presentation, will be posted to the SAM.Gov website.

Administrative and Introductions

There will be no Question and Answer session during this conference.

All Questions must be emailed before the deadline (3 September 2021). Answers will be posted to SAM.Gov via an amendment to the solicitation.

Please send your questions to the Contracting Officer and Acquisition Specialist:

Jada Weaver (jada.weaver@dla.mil) Tyler Houser (tyler.houser@dla.mil) Administrative and Introductions

Warfighter Always

Warfighter Always Goals of the Event Overall Goal: To assist potential offerors in preparing a responsive, complete, and competitive proposal.

Highlight specific key sections of the Solicitation/Request for Proposal (RFP).

Site Visit will provide a visual of the operation facilities and allow potential offerors to see the property, equipment, and working conditions .

Warfighter Always

Warfighter Always Section A

Section A - Solicitation, Offer, and Award Key Points Ensure the Documents (SF33, SF30, proposal) are all signed.

The Offeror is reminded that the Government reserves the right to award this effort based on initial proposal, as received, without discussions.

Section B

Section B - Supplies or Services and Price/Costs Key Points Competitive 8(a) Set-Aside Base Year is 12 months; 4 One-Year Option Periods Base Year Includes 3 Month Phase-In Period and 9 months of full performance Section B Instructions on page 12 of the Solicitation CLINs beginning with “X” indicate “All Years” Offerors are to replace the “X” in the CLIN with the appropriate beginning numeric (0, 1, 2, 3, or 4) Amount in Section B must match amount in the Cost Proposal (Volume IV) IAW Section L Service Contract Act / Collective Bargaining Labor Minimum must direct labor rate and benefits must be paid Offerors may escalate, as determined necessary to perform Invoicing and excess funds Invoice within 90 days of performance completion Excess funds removed unilaterally after 90 days Limitation on Indirect Costs for all CLINs Indirect Rates After Award

CLIN X001: Installation support services, preventative and unscheduled maintenance (Firm Fixed Price (FFP)) includes all labor associated with preventative maintenance, remedial maintenance, and general repairs. Repairs include the renewal or replacement of any existing part or parts to return the structure, utility, road, equipment, plumbing, HVAC, or other aspect of this contract back to a usable and functioning condition commensurate with a like-new status. Replacements of a small portion of an overall system would also be considered as part of this effort.

Section B - Supplies or Services and Price/Costs

CLIN X002: Material support costs for preventative maintenance (FFP) (PWS Section C-4.5)

CLIN X003: Material support costs for unscheduled maintenance (Cost Reimbursement, No Fee (CR)) Offeror to propose estimated cost and indirect rate

CLIN X004AA: Labor and materials for special projects (Cost Plus Fixed-Fee (CPFF)) (PWS Section C-5.1.2.1, C-5.2.2.3, and C-5.5) Offeror to propose estimated cost, indirect rate, and fee Includes major repairs, major replacements, special projects, and non-routine actions where subcontract arrangements are anticipated. This CLIN includes major repairs where large portions of a structure, utility, road, equipment, plumbing, HVAC, or other aspect of this contract requires new condition for a portion or all of the structure, utility, road, equipment, plumbing, HVAC, or other aspect. Examples of items included in this section include change of ceremony support, asbestos abatement of small areas, heavy voltage support, new support projects, etc.

CLIN X004AB: Labor and materials for information assurance (CPFF) (PWS Section C-5.5.2.1) Offeror to propose estimated cost, indirect rate, and fee

CLIN X005: CDRLs (Not Separately Priced (NSP))

CLIN 0006: Transition period (PWS Section C-1.6)

Section C

Section C Performance Work Statement

Key points Please Read:

The entire PWS in Attachment J1 Technical Exhibits Technical Library Documents (If you are unable to open any document on SAM.gov, please contact the Acquisition Specialist immediately).

Contract Data Requirements Lists (CDRLs) identified in Section J - Attachment J.1 Paragraph 6.6 Mandatory Reports/Plans

LOOK OUT FOR CHANGES

Scope The Contractor shall provide installation support services performed at the DLA Distribution San Joaquin, Tracy, CA location.

Installation support services include all management, personnel, supervision, materials, tools, equipment, and any other items and services not government-furnished as specified in Section C-3, GP, Systems, Training and Support Services.

Section C Performance Work Statement

Scope continued:

Contractor Major Function Areas Facility Operations, Maintenance, and Repair Utilities Operations, Maintenance and Repair Grounds Maintenance and Repair Equipment Maintenance and Repair Mail Services Government Major Functional Areas Material Handling Systems protection, preservation, maintenance and repairs Engineering planning, programming, designing, engineering support and Military Construction Installation environmental protection program management

Section C Performance Work Statement

Location Map

Section C Performance Work Statement 448 acres with a 460 acre annex of Agriculture land 298 acres of improved grounds 8 miles of railroad track

11.9 miles of paved roads

0.23 mile of unpaved roads 27,757 of linear ft of security fence Approximately 18 large warehouses 2 morale, welfare and recreation facilities 8 maintenance/storage facilities (GF) 4 utility plants/services Variety of small support facilities

Section C-1 General Conditions and Requirements C-1.2.1 Primary Customers DLA Distribution San Joaquin Mission Organizations Other Tenant Activities (TE 5.1 Tenant Support) C-1.3 Key Personnel – The Contractor is not prohibited from proposing co-lateral duties to other positions.

Site Manager - will have full authority to act for the Contractor on all matters relating to Contractor performance. The Site Manager shall possess, no less than, ten years government or private sector work experience in services in similar size, scope and complexity of the contract requirements.

Section C Performance Work Statement

C-1.3 Key Personnel – Alternate Site Manager/Quality Control Manager - assists the Site Manager with tracking, reporting, purchasing and other administrative duties. The Alternate Site Manager shall possess, no less than, five years government or private sector work experience in services in similar size, scope and complexity of the contract requirements. The position is the secondary point of contact if the Site Manager is not available.

Example of Contractor not being prohibited from proposing co-lateral duties to other positions. Alternate Site Manager does not have to have co-lateral duty of Quality Control Manager.

C-1.3 Key Personnel Continued Facilities Supervisor- Supervises and trains building and facilities maintenance staff. Oversees installation, inspections, repairs, trouble shooting and daily maintenance of buildings and infrastructures. Responsible for keeping buildings and facilities in compliance with applicable installation and environmental regulations in order to comply with environmental, health, and safety policies. Familiar with standard installation support concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor facilities operations.

Equipment Supervisor - Supervises and trains equipment maintenance staff. Oversees installation, inspections, repairs, trouble shooting and daily maintenance of facility equipment. Responsible for keeping facility equipment in good status to comply with environmental, health, and safety policies. Shall possess NLT five years government or private sector work experience in services in similar size, scope and complexity of the contract requirements.

Section C-1 General Conditions and Requirements Non-Key Personnel Labor Categories are identified in C-1.3.2 Contractor is not prohibited from proposing different labor categories, but proposal should clearly identify the duties with the labor category.

Section C-1 General Conditions and Requirements C-1.4 Security C-1.5 Safety, and Occupational Health Responsible for own safety and health programs and shall address Management Leadership and Employee Involvement Worksite Analysis Hazard prevention Safety and Health Training C-1.6 Transition Period – Not to exceed 90 days Within 10 days after contract award, the Contractor shall have completed all hiring actions that includes but is not limited to initial background checks, drug screening, etc. for the Key Personnel.

Transition Plan and Weekly Reports Required (CDRL A001) C-1.10 Phase-Out and Continuity of Service Plan

Section C-3 Government Property, Equipment, Systems, Training and Support continued C-3.5 Government Data Systems – Gov’t will provide C-3.5.1 Equipment Management Information Systems (EMIS) for Equipment Maintenance and Repair located with the Defense Property Accountability System (DPAS) C-3.5.2 Enterprise Business System (EBS) – for Facility Maintenance and Repair.

Section C-4: Contractor Equipment, Systems, Training and Support C-4.2 Equipment Contractor provided or leased equipment must meet the same safety and utilization requirements as those for the GP. The utilization of equipment shall be document via CDRL A009 on a monthly basis. The utilization rate goal is an aggregate 80%.

Contractor employees who operate or maintain motor vehicles, MHE, hoisting and rigging equipment, or other equipment obtain the required licensing, certification, or specialized training IAW OSHA C-4.3 Training See TE 3.1 and TE 4.2 C-4.4 Support Services

Section C-5: Specific Tasks C-5.1 General Requirements Definition of Installation Support Services C-5.1.1.1 Preventative Maintenance (PM) Scheduled, recurring work to maintain operational capability for all functional areas Tracking PMs C-5.1.2 Unscheduled Maintenance C-5.1.2.1 Special Projects non-routine, infrequent efforts that fall beyond the scope of Unscheduled Maintenance

C-5.2 Management and Administration Work order for facilities will be called FWOs and work orders for equipment will be called EWOs Requests FWOs to be performed will be done via Priority Levels 1 – 3 and Special Projects Emergency Priority 1: respond within 30 minutes during core hours; one (1) hour outside core hours Urgent Priority 2: respond same business day during core hours; within three (3) hours outside core hours Routine Priority 3: begin work within five (5) days and complete within 30 calendar days

C-5.2 Management and Administration cont.

Special Project: Contractor shall provide special project package comprised of:

Preliminary sketches or drawings describing sizes, dimensions, and other pertinent technical characteristics of the job Estimate of labor hours and cost by trade and whether each work order is a construction for which Davis-Bacon wage rates would apply or if it is a service for which Service Contract Act rates would apply Bill of materials by stock number, nomenclature, quantity, any long lead time requirements, and costs Number of days to complete the work Anticipated start date Impact of other scheduled work Upon receipt of the project package, the KO or designee will review the project package within thirty (30) calendar days

C-5.2 Management and Administration (cont’d) Equipment Work Orders (EWOs) < $1K The Contractor is authorized to make any repairs Equipment Work Orders (EWOs) > $1K The Contractor shall provide an estimate to the KO or designee within two (2) working days of receipt of the EWO or from when the repair action was identified during a routine PM

C-5.2.3 Weekly Meeting C-5.2.4 Customer Service Support Provide for all functional areas covered in this contract Establish customer support procedures 30 days after assuming operations Phone number for status calls Schedule and arrange work so as to cause the least interference with the normal occurrence of Government business and mission Have adequate procedures for receiving and responding to service calls 24 hours per day, seven days a week, including weekends and holidays

C-5.2 Management and Administration (cont’d C-5.2.5 Quality Control Plan (QCP) Provide IAW CDRL A004 A prevention-based quality plan Provide the COR a copy of all non-conforming QC inspection results within 24 hours (See CDRL A004).

Plan details surveillance methods, frequency, lot, and sample size determinations, documentation requirements, how non-conformance will be corrected, and how QC results will be provided to the Government Contractor shall use Quality Management Tool (QMT) to review and acknowledge results of quality assurance findings

C-5.2.6 Automated Work Order Management Systems use to retrieve and prioritize Government Workload Defense Property Accountability System (DPAS) Enterprise Business System (EBS) – Plant Maintenance C-5.2.7 Disruption of Services Planned and unplanned disruptions, the Contractor shall position portable generators, provide temporary water supply and toilets as directed by the COR.

C-5.2.8 Warranties – Facilities and Equipment Government will provide all warranty information C-5.2.9.1 Permits/Clearances Hot Work Permit, Confined Space Procedures, Excavation Authorization, and Lock out/Tag out Procedures

C-5.3. Preventative Maintenance C-5.3.1 Facilities Perform PM for facilities in accordance with requirements in C-5.3 and applicable Technical Exhibits PM performed on the following:

Utilities Distribution Systems e.g. HVAC Systems, Boiler Heating Equipment, Ventilating and Air Conditioning;

Mechanical Systems e.g. Elevators, PoP –Up Barricades, Traffic Control Swing Arms, Interior Electrical Systems: Alternate Power Supply, Uninterruptible Power Supply (UPS), Generators, Fuel Distribution Systems, Propane Fueling Station, Public Addres System;

Misc Maintenance e.g. Masonry, Roofs, etc.

C-5.3. Preventative Maintenance C-5.3.3.1 Equipment Perform PM for equipment in accordance with applicable Technical Exhibits Coordinate the scheduling of equipment due for maintenance with the customer at least one (1) week in advance of the scheduled maintenance date.

Generate open EWO report in DPAS and conduct a weekly inventory of DPAS open EWOs to ensure the report is accurately balanced with equipment in the shop and emergency or deadlines equipment in the area.

C-5.4. Unscheduled Maintenance Facilities Material Cost < $2,500 Contractor is authorized to make repairs without approval

MHE

Equipment Cost < $1K Contractor is authorized to make any repairs

C-5.4.3 Roads and Grounds Maintenance and Repair Perform all roads and grounds maintenance on in accordance with requirements in C-5.7 Grounds designations: improved, semi-improved, unimproved, and security right of way Includes, but is not limited to, roads and paved areas, lawns, bedding areas, grass, trees, shrubs, plant beds and plants, etc.

Provide pest management services in accordance with the Pest Management Plan and associated certifications and regulations

C-5.5 Special Projects Equipment and Facilities Special projects include items such as Major repairs, system replacements, system and equipment installations (HVAC, electrical, plumbing, etc.), Minor to moderate construction, small to medium facility remodeling support, Asbestos/lead abatement, Roads and grounds projects modifications, Or other changes to existing facility capabilities.

Special projects may also include Temporary structure support, Special event set-up and support, and Other additional facility support projects that may be required.

C-5.5 Special Projects cont.

Industrial Control Systems SCADA system supporting the potable and wastewater operations.

Electrical monitoring system supporting lighting systems, electrical power distribution control and electrical substation monitor.

Building controls supporting air conditioning for cold storage, building HVAC, rooftop HVAC and make-up air unit (MAU).

TE 5.5 Industrial Control Systems provides a list of device locations, control system information, hardware details, operating system and platform information Sustainment includes two types of services Software Maintenance Operational Support

All of the work described shall be completed by a DoD 8570 certified worker or subcontractor Organic contractor or subcontractor to meet the Information Assurance Technical (IAT) II baseline and computing environment certifications for Microsoft Windows 10 IAW DoD 8570.1-M Information Assurance Workforce Improvement Program 8570 certified worker requires an IT-II clearance IAW TE 1.1, Contractor Personnel Security Provide a copy of all current 8570 certifications (IAW CDRL A021) to the Contracting Officer prior to the date of full performance and remain in good standing during the contract period of performance.

Maintain an 8570 Certification Tracking Sheet with all current 8570 certified personnel (organic or subcontractor) IAW CDRL A021 for the duration of the contract

Risk Management Framework (RMF) Perform STIGs, patches, version updates and other vulnerability mitigation efforts for:

The application software (example: Rockwell, Metasys) Systems that have an embedded OS identified in TE 5.5, Industrial Control Systems Provide the missing data element information in TE 5.5, Industrial Control Systems as the Contractor brings the systems into 8570 compliance and during sustainment activities as part of CDRL A021 Additional information on STIG is found at: https://public.cyber.mil/

Risk Management Framework (RMF) Responsible for the following for the duration of the contract period of performance:

Configuration and deployment All software maintenance activities for the appliance including but not limited to, firmware updates, OS patching, software patches etc..

All physical maintenance activities for the appliance including but not limited to, replacement of defective components such as hard drives (to be destroyed onsite), motherboards, daughter cards etc.

Maintaining system management workstation requirements operations on a DoD STIG’d Windows 10 platform, with minimum system requirements not to exceed: processor: Intel i5 -6200u @ 2.3 GHZ, 2 Cores, Ram: 8GB, Hard Drive: 256 GB

Cyber Security Strength Requirements Adhere to all existing authorities and policies of the Director of National Intelligence regarding the protection of sensitive compartmented information (SCI), as directed by Executive Order 12333 and other laws and regulations Satisfy the Risk Management Framework (RMF) requirements of subchapter III of chapter 35 of Title 44, United States Code (U.S.C.), also known as the “Federal Information Security Management Act (FISMA) of 2002” Enable DLA to meet the standards required by the Office of Management and Budget (OMB) and the Secretary of Commerce, pursuant to FISMA and section 11331 of Title 40, U.S.C.

C-5.6 Mail Services Perform all mail services in accordance with requirements in C-5.6 Receive, process, dispatch, and deliver incoming and outgoing official mail, correspondence, and parcels Includes military mail, accountable mail and small parcels Monitor and maintain daily use log of postage meter head X-ray all incoming mail

C-5.7 Acceptable Performance Levels (APLs) Contractor shall maintain APLs in all functional areas C-6 Applicable Directives, Publications, Instructions, Forms and Reports

6.1 General Information

6.2 Deviation From Guidance

6.3 Publication Changes

6.4 Directives and Publications

6.5 Forms (Listed in Technical Exhibit 6.1 Government Forms)

6.6 Mandatory Reports/Plans (List of CDRLs)

6.7 Technical Library (Historical Data and Other Information)

C-7 Technical Exhibits Technical Exhibits provide additional supporting information to perform the contract requirements.

Section D

No applicable clauses

Section E

Section E Inspection and Acceptance Key Points FAR and DFARS clauses for Inspection of Services E-6 Quality/Performance Evaluation Government will use a Quality Assurance Surveillance Plan to monitor compliance with the terms and conditions; identify conforming and nonconforming services to determine appropriate action under the Inspection of Services and Termination for Default contract clauses.

QASP will be tailored from the Contractor’s QCP and sets forth the method and manner by which the Government intends to conduct surveillance of work under the contract.

Contractor shall use the Quality Management software tool to acknowledge results, propose corrective and preventive actions and timelines as required by the COR and/or respond to surveillance results.

Section F

Section F Deliveries or Performance Key Points Services shall be performed as prescribed by the PWS (Attachment J.1 Section C- Performance Work Statement) Base Period – Effective date of contract for period of 12 months. Estimated Dates are:

Transition: 1 Jun 2022 through 31 Aug 2022 Full Performance: 1 Sep 2022 through 31 May 2023 Option Year One- (If exercised): 1 Jun 2023– 31 May 2024 Option Year Two- (If exercised): 1 Jun 2024– 31 May 2025 Option Year Three- (If exercised): 1 Jun 2025– 31 May 2026 Option Year Four- (If exercised): 1 Jun 2026– 31 May 2027

Deliveries or Performance Key Points F-5 Acceptable Performance Levels TE 5.80 contains the APLs Missed APL analysis due the 3rd working day of the following month Root cause analysis Corrective actions APL Waiver Request due 3rd working day of the following month Must go to KO or designee and the Contract Specialist Reviewed by internal team, response to Contractor by 10th of the month F-6 Letters of Concern Relay contractual non-compliances

Deliveries or Performance Key Points F-7 Deductions APLs are valued at $1,000.00 per month, per APL These are automatically assessed if APLs are missed and a waiver has not been approved In cases where services cannot be reperformed, this is the mechanism to avoid the Government paying for services which aren’t performed IAW contract requirements

Section G

Section G Contract Administration Data Key Points Instruction for Payment by DFAS This contract will be paid by DFAS (G-2 Wide Area Workflow Payment Instructions) G-4, Invoicing Instructions Provides invoice preparation and submission instructions

G-5, COR/ACOR

Intend to appoint a COR and ACOR for this contract G-6, Contractor Performance Assessment Reporting System (CPARS) Requirements Requires the Contractor, in performing the contract, to be subject to a past performance assessment IAW FAR 42.15 and the CPARS

Section H

Section H Special Contract Requirements Key Points DLAD Clause 52.237-9002 – Key Personnel – Fixed Price Contracts Requires contractor to receive approval from the KO prior to any Key personnel changes Key Personnel Requirements:

“Key Personnel” Requirements: Certain experienced, professional and/or technical personnel essential for successful accomplishment of work to be performed under this contract Positions identified as Key Personnel (PWS 1.3.1) Substitution or Addition of Key Personnel H-4 180 days no substitutions Changes in writing See also H-4 Substitution or Addition of Key Personnel

Key Points H-1, Competition in Supplies/Services Obtain competition for individual items purchased over $3,500.00 for which reimbursement will be sought under this contract

H-2, Accounting System Requires the Contractor to have an accounting system which permits timely development of all necessary cost data (DFARS Clause 252.242-7006)

H-4, Substitution or Addition of Key Personnel Cannot change them for 180 days Qualifications equal to or greater

H-9 Compliance with FAR 52.219-14 Limitations on Subcontracting 50 percent internal employees Section H Special Contract Requirements

Section I

Section I Contract Clauses Key Points I-44 FAR Clause 52.216-7-- Allowable Cost and Payment I-48 FAR Clause 52.219-14 -- Limitation on Subcontracting I-89 FAR Clause 52.232-20 – Limitation of Cost

Section J

Section J List of Attachments

Section J List of Attachments

Technical Exhibits – Available upon KO approval from SAM.gov

Section K

Section K Representations, Certifications & Other Statements of Offerors Key Points:

The North American Industry Classification System (NAICS) code for this acquisition is 561210-Facilities Support Services The Small Business Size Standard is $41.5M This requirement is a Section 8(a) Competitive Procurement

Section L

Key Points:

L-4 PROPOSAL PREPARATION REQUIREMENTS

All pages of submittals shall include the statement “SOURCE SELECTION SENSITIVE INFORMATION – SEE FAR 2.101 & 3.104” Please stay within the page limitations 25 for Past Performance 50 for Technical Proposal Please ensure the table of contents page numbers correlate to the correct pages The text shall be no less than 10 point font Offerors shall submit its proposal utilizing the DoD SAFE (Secure Access File Exchange) Platform. https://safe.apps.mil/

Section L Instructions, Conditions & Notices to Offerors

Section L Instructions, Conditions & Notices to Offerors

Key Points:

L-4 PROPOSAL PREPARATION REQUIREMENTS

Important proposal instructions regarding such topics as number of copies required, page size/format, page limitations, cross-referencing, indexing, binding, electronic copies (CDs) and Table of Contents Detailed instructions/requirements for each of the FOUR proposal volumes Volume I - Solicitation/Offer/Award (5 Tabs) Volume II - Past Performance Proposal Volume III - Technical Proposal (3 Sections) Volume IV – Cost/Price Proposal

Volume I - Solicitation/Offer/Award Master Table of Contents for entire proposal Tab 1- Cover Letter, Table of Content, SF33, SF30s Ensure the SF 33 and SF30s are completed and signed Tab 2 - Completed Section B Tab 3 – Representations and Certifications Address Section K Representations Tab 4 - Provide information on any DCAA reviews of offeror’s accounting system Tab 5 - Provide verification of offeror’s DSS approved facility clearance

Section L Instructions, Conditions & Notices to Offerors

Volume II Past Performance Recency, relevancy, and quality of Offeror’s past performance record to the proposed effort Recency – Contracts within five (5) years of the solicitation issuance date Relevancy – Scope, Magnitude, and Complexity Quality – How well the Offeror performed Data must be provided for Offeror and any major subcontractors. Major subcontractors are defined as “those providing 20% of total dollar threshold and/or 25% of total man-hour effort”. Only offeror and major subcontractor information will be evaluated.

Section L Instructions, Conditions & Notices to Offerors

Volume II Past Performance If major subcontractor experience is submitted for consideration as part of the Performance Confidence Assessment, the Past Performance Proposal SHALL include a signed commitment by Offeror and major subcontractor(s) certifying that if a contract is awarded resulting from the proposal, the parties commit to joint performance as proposed. If the signed commitment is not fully executed by both parties and provided with the Past Performance Proposal, subcontractor references will not be evaluated or considered.

Affiliate companies, sister companies, teaming arrangements, joint venture agreement, etc. will be considered provided sufficient documentation is included in the Past Performance Proposal. Documentation includes a copy of the documented arrangement such as documented affiliation, a copy of the teaming agreement, a copy of the joint venture agreement, etc.

If an Offeror or its major subcontractor(s) determines they have no relevant past performance data, they shall provide the following statement in lieu of the information request below: “(Insert Offeror or major subcontractor’s name) has determined that they possess no relevant past performance information IAW the RFP”.

Section L Instructions, Conditions & Notices to Offerors

Volume III - Technical Proposal Factor 2 – Management Approach Subfactor (a): Installation Support Operations Subfactor (b): Quality Control Plan Subfactor (c): Equipment Efficiency Factor 3 - Staffing Approach Subfactor (a): Key Personnel Subfactor (b): Staffing for Full Performance and Organizational Chart Subfactor (c): Training

Section L Instructions, Conditions & Notices to Offerors

Volume III - Technical Proposal cont.

Factor 4 Transition and Sustainment of Operations Approach Subfactor (a): Transition Subfactor (b): Continuation of Essential Contractor Services

Section L Instructions, Conditions & Notices to Offerors

Must be succinct, well written, and presented in a clear straightforward manner that clearly demonstrates the relationship of the processes to the resources. Statements such as “The Offeror understands,” “will comply with the performance work statement,” standard procedures will be employed”, “well known techniques will be used”, and general paraphrasing of the PWS are considered inadequate.

Volume III - Technical Proposal cont’d Factor 2 – Management Approach Subfactor (a) Installation Support Operations Planning and scheduling workload and allocation of labor and supplies to meet contract requirements.

The role of corporate during the administration of the contract.

The decision-making process to use in-house workforce or sub-contract support to accomplish the contract requirements.

Processes and procedures for continuous monitoring of scheduled and unscheduled workload and actions taken to ensure completion IAW Government Acceptable Performance Levels (APLs).

Processes and procedures for proper housekeeping of all Contractor occupied areas and clean-up of areas where scheduled and unscheduled maintenance is performed to achieve and maintain organization and cleanliness.

Approach to improve efficiencies across the operation while delivering customer satisfaction and timely support.

Addressing contract changes IAW with Government identified timeframes and obtaining necessary resources to meet required changes.

Section L Instructions, Conditions & Notices to Offerors

Factor 2 – Management Approach Subfactor (b) Quality Control Plan (QCP) The offeror shall provide a brief overview of their Quality Control approach, policies, procedures, techniques, and tools that address the methods for monitoring/surveilling performance to ensure quality control for day-to-day requirements, mitigating risk for non-conforming performance, to include a discussion on the QCP IAW CDRL A004 that will be implemented.

Section L Instructions, Conditions & Notices to Offerors

Factor 2 – Management Approach Subfactor (c) Equipment Efficiency Optimizing the use of both Government and contractor provided equipment to meet/maintain equipment utilization rate and efficiencies;

Describing in detail how the types and numbers were determined, how the equipment will be obtained and how that approach was determined (e.g., buy, lease, or Contractor-Owned and the cost benefit analysis for same), and how the equipment will be utilized;

Ensuring the proposed equipment is received and ready for use at the beginning of full performance and for the duration of the contract, and how the equipment will be repaired and maintained (e.g., lease agreement, contractor employees, or sub-Contactor) and how equipment may be adjusted based on mission changes.

Supplementing Government Equipment by listing offerors proposed provided equipment using the template below with the types, detailed description of equipment, and quantities that are required to perform the requirements. Provide an analysis of the efficiencies the proposed equipment provides (i.e. scooters instead of vans/trucks). The first column in the table below provides a list of equipment historically used to supplement the Government Equipment. The Ordering Year: One column provides the quantities of each category of equipment.

Section L Instructions, Conditions & Notices to Offerors

Factor 2 – Management Approach Subfactor (c) Equipment Efficiency cont.

Section L Instructions, Conditions & Notices to Offerors

Factor 3 – Staffing Approach Subfactor (a) Key Personnel The Offeror shall provide the Key Personnel Resume, for both the Site Manager and Alternate Site Manager, not to exceed three (3) pages, that provides summary information in sufficient detail to clearly demonstrate that the key personnel proposed meet the minimum requirements as required in PWS section C-1.3.1, Key Personnel.

Offerors shall provide Letters of Intent for both the Site Manager and Alternate Site Manager. Letters of Intent must include acknowledgement of the requirements in clause H-4

Section L Instructions, Conditions & Notices to Offerors

Factor 3 – Staffing Approach Subfactor (b) Staffing for Full Performance and Organization Chart J.8 Staffing Matrix Instructions Column A: Headings in this column do not limit the Offeror from adjusting the task areas to accommodate time standards, but any adjustment shall be discussed in the brief and precise narrative (Subfactor (b). 4).

Column B: The Offeror shall provide the proposed labor categories for each task area listed in Column A. Only one labor category shall be listed per row. The Offeror may add additional rows for task areas that will be performed by more than one labor category. The Offeror shall include labor categories not covered in a task area under the C-1.3.2 Non-Key Personnel heading.

Column C: The Offeror shall provide a short description of the labor category responsibilities for each specific task listed.

Column D, E, F, G, and H: The offeror shall provide the total productive labor hours proposed for each labor category for each task area.

Section L Instructions, Conditions & Notices to Offerors

Factor 3 – Staffing Approach Subfactor (b) Staffing for Full Performance and Organization Chart cont.

J.8 shall be complemented with a brief narrative to include:

Discussion of any adjustments to the task areas listed in Column A;

Explanation of total productive labor hours for all Supervisors and Leads; and Productivity analysis used to calculate the productive hours for an FTE, to include the description and calculation of non-productive hours. The Government calculated FTEs by dividing total estimated productive labor hours by 1,880 hours.

Section L Instructions, Conditions & Notices to Offerors

Section L Instructions, Conditions & Notices to Offerors

J.8 Staffing Matrix

Volume III - Technical Proposal cont’d Factor 3 – Staffing Approach Subfactor (b) Staffing for Full Performance and Organization Chart cont.

J.8 shall also be complemented with an Organizational Chart that includes:

Headcount of each labor category in each functional area (figures should be provided in whole numbers or rounded up to two (2) decimal places);

Headcount of each labor category in each functional area defined by all proposed shifts; and Each labor category by shift and functional area shall identify the following:

Key personnel and supervisory positions;

Labor Mix for each PWS functional area;

Clearly identifiable Positions requiring a security clearance;

Clearly identifiable Full-time and part-time personnel; and Clearly identifiable Prime contract labor and subcontract labor.

Section L Instructions, Conditions & Notices to Offerors

Factor 3 – Staffing Approach Subfactor (c) Training

The Offeror shall explain how the proposed labor categories will receive the appropriate training requirements identified in TE 3.2 and TE 4.1. The Offeror shall also explain any additional training or certifications required to successfully perform the requirement of the contract. Whatever training is proposed will be monitored using CDRL A015 during contract performance.

Section L Instructions, Conditions & Notices to Offerors

Factor 4 – Transition and Sustainment of Operations Approach Subfactor (a) Transition The offeror shall provide a Plan of Actions and Milestones (POAM), as an attachment using MS Project or equivalent software (the Offeror may use MS Excel in lieu of MS Project as long as each task, duration, and start/end dates are clearly identified), to include the following Clearly identify/outline the tasks/sub-tasks/activities to be accomplished; Anticipated duration and start and end dates for each tasks/sub-tasks/activities; and Addressing at a minimum the requirements in C-1.8 Transition Plan and sub-paragraphs.

The Offeror shall provide a Transition Plan narrative that addresses the requirements in C-1.8 Transition Plan and all sub-paragraphs The Offeror shall identify proposed labor categories in Attachment J.8 Staffing Matrix and responsibilities for Transition and the Transition Hours to complete the Transition.

Section L Instructions, Conditions & Notices to Offerors

Factor 4 – Transition and Sustainment of Operations Approach Subfactor (b) Continuation of Essential Contractor Services

How the Offeror plans to identify provisions for the acquisition of essential personnel and resources, if necessary, for continuity of operations for up to 30 days or until normal operations can be resumed;

The Offeror’s plan will address, at a minimum— Challenges associated with maintaining essential contractor services during an extended event, such as a pandemic that occurs in repeated waves;

The time lapse associated with the initiation of the acquisition of essential personnel and resources and their actual availability on site;

The components, processes, and requirements for the identification, training, and preparedness of personnel who are capable of relocating to alternate facilities or performing work from home;

Any established alert and notification procedures for mobilizing identified “essential contractor service” personnel; and The approach for communicating expectations to contractor employees regarding their roles and responsibilities during a crisis.

Section L Instructions, Conditions & Notices to Offerors

Volume IV – COST PROPOSAL Key Points:

Submit all required tables in MS EXCEL. Do not hide formulas or cells on CD. The Government must be able to replicate the calculations Cost Proposal Summary is required Cost Breakdown is required for ALL CLINs Detailed cost information is required for all “Major Subcontractors”. This is defined as “those providing 20% of total dollar threshold AND/OR 25% of total man-hour effort”. Only major subcontractor information will be evaluated.

If a subcontractor elects to submit the detailed breakdown for their labor costs directly to the Government, the prime Offeror must still complete portions of the Subcontracting Labor Tables. This will ensure that the Offeror’s proposal contains an accurate Price.

Section L Instructions, Conditions & Notices to Offerors

Key Points:

Offerors shall provide a following summary table for the proposed subcontracts

Section L Instructions, Conditions & Notices to Offerors

Section L Instructions, Conditions & Notices to Offerors

Labor costs for preventative and unscheduled maintenance

CLIN X002 - FFP

Material costs for preventative maintenance

CLIN X003 - CR

Material costs for unscheduled maintenance

CLIN X004AA - CPFF

Labor and material costs for special projects

CLIN X004AB - CPFF

Labor and material costs for information assurance support

CLIN X001 - Labor costs for preventative and unscheduled maintenance (9 Months in Base year, 12 Months in Each Option Period)

The contractor shall identify all prime labor proposed to support this CLIN. The Offeror shall insert all labor categories proposed to accomplish the performance requirements in Section C. The labor categories and hours in the table below shall match the labor categories and hours in the J.8 - Staffing Matrix If the Offeror is proposing a major subcontractor (defined as those providing twenty percent (20%) of total dollar threshold AND/OR twenty-five percent (25%) of total man-hour effort), the Offeror shall complete the Subcontracting Labor table in the same manner as the Prime Labor Tables. Any associated costs which the prime contractor incorporates into the subcontractor labor category rate shall be fully identified (i.e. G&A, fee, etc.).

For subcontractors that do not meet the definition of “major subcontractor”, the Offeror shall complete the Subcontracting Labor table by entering only the information in the last three columns (entitled “Total Subtotal”, Prime G&A”, and Total Sub labor”). No additional cost information is required to be submitted for subcontractors that do not meet the definition of “major subcontractor”.

Section L Instructions, Conditions & Notices to Offerors

CLIN X001 – Installation Maintenance, Equipment Maintenance, and Mail Services (9 Months in Base year, 12 Months in Each Option Period)

SEPARATE TABLE REQUIRED FOR BASE PERIOD AND EACH OPTION YEAR

Section L Instructions, Conditions & Notices to Offerors

CLIN X001 – Identify Contract Year

PRIME LABOR

CLIN X001 – Sub Labor Tables to Support CLIN X001

Section L Instructions, Conditions & Notices to Offerors

CLIN X001 – Identify Contract Year

SUBCONTRACTOR LABOR

CLIN X001 – Summary Table

Section L Instructions, Conditions & Notices to Offerors

CLIN X001

SUMMARY TABLE

PROFIT

CLIN X001 – TOTAL FIRM FIXED PRICE

CLIN X002 - Material costs for preventative maintenance

Offerors shall propose an estimated cost for CLIN X002, Material costs for preventative maintenance Offerors shall utilize the historical work order information located in the technical library to develop an estimate for CLIN X002.

The offeror shall discuss the rationale for the established estimated cost in the cost proposal.

The Offeror shall provide the item name, cost, applicable indirect rate(s), proposed profit, and total price.

The information in the summary table shall be a total for CLIN X002 based on the developed estimate for CLIN X002AA.

Section L Instructions, Conditions & Notices to Offerors

CLIN X002 – Summary Table

Section L Instructions, Conditions & Notices to Offerors

CLIN X002 – Identify Contract Year

PM MATERIAL COSTS

Yearly total price

CLIN X003 – Material costs for unscheduled maintenance

Offerors shall utilize the Government provided estimate and applicable contractor indirect rate to develop a total cost for for CLIN X003.

The offeror shall discuss the rationale for utilizing anything other than the established estimated cost.

The information in the summary table shall be a total for CLIN X003 based on the developed total cost estimate.

Section L Instructions, Conditions & Notices to Offerors

CLIN X003 – Summary Table

Section L Instructions, Conditions & Notices to Offerors

Government Provided Estimated Cost Applicable Indirect Rate (Offeror to identify)

CLIN X004AA – Labor and material costs for special projects

Section L Instructions, Conditions & Notices to Offerors

Offerors shall sum the Government Provided Estimated Cost, contractor applicable indirect rate(s), and proposed fee to arrive at the proposed NTE price.

The fixed fee amount proposed will not be adjusted based on actual costs incurred for CLIN X004AA. The only adjustment to fixed fee for this CLIN will be based on known workload fluctuations based on increased or decreased production schedules.

The contractor shall be reimbursed for actual costs of materials but must comply with the competition requirements described in DLAD Procurement Note C08, Tailored Logistics Purchasing Reviews (Feb 2017), in accordance with DLAD 17.9504(c).

The contractor shall identify all prime and/or subcontractor labor proposed to support this CLIN. The Offeror shall insert all labor categories proposed to accomplish the tasking’s incorporated by Section C.

Section L Instructions, Conditions & Notices to Offerors

CLIN X004AA

SUMMARY TABLE

Government Provided Estimated Cost Indirect Rate (Offeror to identify) _____% Proposed Fixed Fee (Offeror to identify)

Section L Instructions, Conditions & Notices to Offerors

CLIN X004AA

Offeror Proposed Labor

Section L Instructions, Conditions & Notices to Offerors Offerors shall sum the Government Provided Estimated Cost, contractor applicable indirect rate(s), and proposed fee to arrive at the proposed NTE price.

The fixed fee amount proposed will not be adjusted based on actual costs incurred for CLIN X004AB. The only adjustment to fixed fee for this CLIN will be based on known workload fluctuations based on increased or decreased production schedules.

The contractor shall be reimbursed for actual costs of materials but must comply with the competition requirements described in DLAD Procurement Note C08, Tailored Logistics Purchasing Reviews (Feb 2017), in accordance with DLAD 17.9504(c).

The contractor shall identify all prime and/or subcontractor labor proposed to support this CLIN. The Offeror shall insert all labor categories proposed to accomplish the tasking’s incorporated by Section C.

CLIN X004AB – Labor and material costs for information assurance support

Section L Instructions, Conditions & Notices to Offerors

CLIN X004AB

SUMMARY TABLE

Estimated Cost Indirect Rate (Offeror to identify) _____% Proposed Fixed Fee (Offeror to identify)

Section L Instructions, Conditions & Notices to Offerors

CLIN X004AB

Offeror Proposed Labor

CLIN X005 – Contract Data Requirements List (CDRL) in accordance with DD Form 1423.

CONTRACTOR SHALL NOT PRICE THESE ITEMS SEPARATELY)

Section L Instructions, Conditions & Notices to Offerors

CLIN 0006 - Labor costs for preventative and unscheduled maintenance (3 months in base year)

The contractor shall identify all prime labor proposed to support this CLIN. The Offeror shall insert all labor categories proposed to accomplish the performance requirements in Section C. The labor categories and hours in the table below shall match the labor categories and hours in the J.8 - Staffing Matrix If the Offeror is proposing a major subcontractor (defined as those providing twenty percent (20%) of total dollar threshold AND/OR twenty-five percent (25%) of total man-hour effort), the Offeror shall complete the Subcontracting Labor table in the same manner as the Prime Labor Tables.