Attachment J.1 - PWS.docx

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DLA Distribution San Joaquin, CA - Installation Support Services Federal contract opportunity
Solicitation number
SP3300-21-R-5004
Issued by
Defense Logistics Agency Distribution

About this file

This performance work statement outlines installation support services requirements at the Defense Logistics Agency Distribution Center in San Joaquin, California. Key requirements include facility operations and maintenance, utilities operations and maintenance, grounds maintenance, equipment maintenance, and mail services. The contractor must provide management, personnel, equipment, materials, and other resources to perform preventative maintenance, repairs, utilities support, grounds upkeep, equipment servicing, and mail processing and delivery. The contract has a 90-day transition period and performance period of one base year with four optional years. The contractor must propose plans for safety, transition, continuity of services, and phase-out. Required certifications, training, and government property are also delineated.

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Amendment 0005.zip ZIP file
Amendment 0004.zip ZIP file
Amendment 0003.zip ZIP file
Site Visit Attendance.docx DOCX document
DDJC IS PPC Slides 8.26.21 NC.pptx PPTX presentation
Amendment 0002.pdf PDF
Amendment 0001.zip ZIP file
Attachment J.7 - Contract Security.pdf PDF
Attachment J.4 - Wage Determination 2015-5653.pdf PDF
Attachment J.6 - Sample Report Limitations on Subcontracting Compliance Report.xls XLS spreadsheet
Attachment J.10 - CDRLs.zip ZIP file
Final SP330021R5004.pdf PDF
Tech Library.zip ZIP file
Attachment J.3 - Past Performance Questionnaire.docx DOCX document
Attachment J.5 - CBA 2018-11681 and 2021 Extension.pdf PDF
Attachment J.8 - Staffing Matrix.xlsx XLSX spreadsheet
Attachment J.2 - Government Property for Contractor Use.XLSX XLSX spreadsheet
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SP3300-21-R-5004

Attachment J.1 Section C - PWS Contents

SECTION C – ATTACHMENT J1 PERFORMANCE WORK STATEMENT (PWS)7
SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS8
1.1SCOPE OF WORK8
1.2GENERAL OPERATING CONDITIONS10
1.2.1PRIMARY CUSTOMERS10
1.2.2FEDERAL HOLIDAYS10
1.2.3DUTY HOURS AND ACCESS TO DLA DISTRIBUTION SAN JOAQUIN10
1.2.4CONTRACTOR OPERATING HOURS11
1.3PERSONNEL11
1.3.1KEY PERSONNEL12
1.3.2NON-KEY PERSONNEL LABOR CATEGORIES13
1.4SECURITY17
1.4.1PERSONNEL CLEARANCE18
1.4.2DoD COMMON ACCESS CARD (CAC) / ACCESS IDENTIFICATION BADGE (ID BADGE)19
1.4.3INFORMATION SYSTEM SECURITY19
1.4.4SAFEGUARDING INFORMATION20
1.4.5FACILITY SECURITY21
1.4.6KEY AND LOCK CONTROL21
1.4.7AUTHORIZED VISITOR CONTROL22
1.4.8CONTACT OF A SUSPIOUS NATURE22
1.5SAFETY AND OCCUPATIONAL HEALTH (SOH)23
1.6TRANSITION PERIOD24
1.6.1PERSONNEL HIRING ACTIONS AND TRAINING25
1.6.2GOVERNMENT PROPERTY26
1.6.3WORK-IN-PROCESS REVIEW26
1.6.4TRANSITION REPORTS26
1.6.5REQUIRED PLANS, PROGRAMS AND PROCEDURES27
1.6.6CONTINUATION OF ESSENTIAL CONTRACTOR SERVICES27
1.7PREPAREDNESS EXERCISES29
1.8CONTRACT PHASE-OUT AND CONTINUTITY OF SERVICES PLAN29
SECTION C-2 DEFINITIONS AND ACRONYMS31
SECTION C-3 GOVERNMENT PROPERTY, EQUIPMENT, SYSTEMS, TRAINING AND SUPPORT31
3.1 GOVERNMENT FACILITIES (GF)31
3.2 GOVERNMENT PROPERTY31
3.2.1 GOVERNMENT EQUIPMENT (GE)32
3.2.2 INFORMATION TECHNOLOGY (IT) ASSETS32
3.3 GOVERNMENT TRAINING33
3.4 GOVERNMENT SUPPORT SERVICES34
3.4.1CUSTODIAL34
3.4.2ENVIRONMENTAL34
3.4.3FORMS35
3.4.4FUELS35
3.4.5MAIL35
3.4.6MEDICAL SERVICES35
3.4.7POLICE AND FIRE PROTECTION SERVICES35
3.4.8RADIO FREQUENCIES (RF)35
3.4.9TELEPHONE SERVICE35
3.4.10REFUSE COLLECTION AND RECYCLING SERVICES36
3.4.11UTILITIES36
3.4.12INDUSTRIAL HYGIENIST36
3.5 GOVERNMENT DATA SYSTEMS36
3.5.1 EQUIPMENT MANAGEMENT INFORMATION SYSTEMS (EMIS)36
3.5.2ENTERPRISE BUSINESS SYSTEM (EBS) – PLANT MAINTENANCE36
SECTION C-4 CONTRACTOR EQUIPMENT, SYSTEMS, TRAINING AND SUPPORT37
4.1 PLACE OF PERFORMANCE – GOVERNMENT FACILITIES37
4.2 EQUIPMENT37
4.2.1 GOVERNMENT ACCOUNTABLE AND NON-ACCOUNTABLE PROPERTY37
4.2.1.1 ACCOUNTABLE PROPERTY INVENTORIES38
4.2.1.2 LIABILITY FOR GOVERNMENT PROPERTY39
4.2.1.3 INDEMNIFICATION AND LIMITATION OF LIABILITY40
4.2.2 OPERATING EQUIPMENT40
4.3 TRAINING41
4.4 CONTRACTOR REQUIREMENTS FOR GOVERNMENT SUPPORT SERVICES41
4.4.1 CUSTODIAL41
4.4.2 ENVIRONMENTAL41
4.4.3 FORMS43
4.4.4 FUELS44
4.4.5 MAIL44
4.4.6 MEDICAL SERVICES44
4.4.7 POLICE AND FIRE PROTECTION SERVICES44
4.4.8 RADIO FREQUENCIES (RF)44
4.4.9 TELEPHONE SERVICE44
4.4.10 REFUSE COLLECTION AND RECYCLING SERVICES45
4.4.11 UTILITIES45
4.4.12 INDUSTRIAL HYGIENIST45
4.5 MATERIAL AND SUPPLIES45
4.6 RECORDS MANAGEMENT46
SECTION C-5 SPECIFIC TASKS47
5.1GENERAL REQUIREMENTS47
5.1.1INSTALLATION SUPPORT REQUIREMENTS47
5.1.1.1PREVENTIVE MAINTENANCE (PM)48
5.1.1.2UNSCHEDULED MAINTENANCE48
5.1.2REIMBURSABLE INSTALLATION SUPPORT REQUIREMENTS49
5.1.2.1SPECIAL PROJECTS49
5.2MANAGEMENT AND ADMINISTRATION49
5.2.1WORK ORDER RECEPTION49
5.2.1.1WORK ORDER RECEPTION DURING NORMAL CORE HOURS49
5.2.1.2WORK ORDER RECEPTION AFTER CORE HOURS50
5.2.2ADMINISTRATION OF WORK ORDERS50
5.2.2.1PREVENTIVE MAINTENANCE (PM) ADMINISTRATION50
5.2.2.2UNSCHEDULED MAINTENANCE (UM) ADMINISTRATION50
5.2.2.2.1 EMERGENCY (PRIORITY 1) WORK ORDERS51
5.2.2.2.2URGENT (PRIORITY 2) WORK ORDERS51
5.2.2.2.3ROUTINE (PRIORITY 3) WORK ORDERS51
5.2.2.3SPECIAL PROJECTS ADMINISTRATION52
5.2.2.4EQUIPMENT WORK ORDERS (EWO) ADMINISTRATION53
5.2.2.4.1 REPAIRS LESS THAN $1,00053
5.2.2.4.2REPAIRS $1000 OR OVER53
5.2.2.4.3ACCEPTANCE AND SUPPORTING DOCUMENTATION54
5.2.2.4.4SUPPORTING COST DATA AND REVIEW OF EWO COSTS55
5.2.3WEEKLY MEETINGS55
5.2.4CUSTOMER SERVICE / COORDINATION56
5.2.5QUALITY CONTROL PLAN (QCP)56
5.2.6AUTOMATED WORK ORDER MANAGEMENT SYSTEMS57
5.2.6.1DEFENSE PROPERTY ACCOUNTABILITY SYSTEM (DPAS)57
5.2.6.2ENTERPRISE BUSINESS SYSTEM (EBS) – PLANT MAINTENANCE57
5.2.7DISRUPTION OF SERVICES58
5.2.7.1PLANNED DISRUPTIONS58
5.2.7.2UNPLANNED DISRUPTIONS59
5.2.8WARRANTIES – FACILITIES AND EQUIPMENT59
5.2.9PERMITS / CLEARANCES / AUTHORIZATIONS59
5.2.9.1HOT WORK PERMITS59
5.2.9.2CONFINED SPACE PERMIT/PROCEDURES60
5.2.9.3EXCAVATION AUTHORIZATION61
5.2.9.4LOCK OUT / TAG OUT61
5.3 PREVENTATIVE MAINTENANCE61
5.3.1 FACILITIES61
5.3.1.1 UTILITIES DISTRIBUTION SYTEMS61
5.3.1.2. HEATING, VENTILATION, AIR CONDITIONING (HVAC)62
5.3.1.3 BOILER HEATING EQUIPMENT63
5.3.1.4 VENTILATING AND AIR CONDITIONING63
5.3.1.5 MECHANICAL SYSTEMS64
5.3.1.5.1 ELEVATORS64
5.3.1.5.2 POP-UP BARRICADES64
5.3.1.5.3 TRAFFIC CONTROL SWING ARMS64
5.3.1.6 INTERIOR ELECTRICAL SYSTEMS64
5.3.1.7 ALTERNATE POWER SUPPLY65
5.3.1.7.1 UNINTERRUPTIBLE POWER SUPPLY (UPS)65
5.3.1.7.2 GENERATORS65
5.3.1.8 FUEL DISTRIBUTION SYSTEMS66
5.3.1.9 PROPANE FUELING STATION66
5.3.1.10 PUBLIC ADDRESS SYSTEM66
5.3.2 MISCELLANEOUS FACILITY MAINTENANCE66
5.3.2.1 MASONRY66
5.3.2.2 ROOFS66
5.3.2.3 DOORS66
5.3.2.4 WINTERIZATION AND DE-WINTERIZATION OF FACILITIES67
5.3.2.5 SCALES67
5.3.2.6 HOOD CLEANING67
5.3.3. EQUIPMENT68
5.3.3.1 EQUIPMENT MAINTENANCE69
5.3.3.2 DOCK SYSTEMS69
5.3.3.3 GSA VEHICLES70
5.3.3.3.1 GSA VEHICLES MAINTENANCE70
5.3.4 ROADS AND GROUNDS70
5.3.4.1 ROADS, PARKING AREAS AND DRIVES70
5.3.4.2 GROUNDS71
5.3.4.2.1 IMPROVED GROUNDS71
5.3.4.1.1.1. EDGING AND TRIMMING71
5.3.4.2.1.2 BEDDINGS AND PLANTED AREAS72
5.3.4.2.1.3 TREES, SHRUBS AND HEDGES72
5.3.4.2.1.4 PLAYGROUND AND RECREATIONAL AREAS72
5.3.4.2.1.5 LITTER AND DEBRIS REMOVAL72
5.3.4.2.1.6 FENCE LINES AND GATES73
5.3.4.2.1.7 TURF AREAS73
5.3.4.2.2. SEMI-IMPROVED AND UNIMPROVED GROUNDS73
5.3.4.3 PEST MANAGEMENT SERVICES73
5.4 UNSCHEDULED MAINTENANCE74
5.4.1 FACILITIES74
5.4.1.1CARPENTRY75
5.4.1.2 ROOFING75
5.4.1.3 MASONRY76
5.4.1.4 PAINTING77
5.4.1.5 SHEET METAL77
5.4.1.7 WELDING78
5.4.1.8 ELECTRICAL SYSTEMS79
5.4.1.9 GENERATORS79
5.4.1.10 ELEVATOR79
5.4.1.11 PLUMBING/PIPEFITTING80
5.4.1.12 FIRE HYDRANTS80
5.4.1.13 HEATING, VENTILATION, AIR CONDITIONING (HVAC)81
5.4.1.14 DOORS81
5.4.1.15 APPLIANCES82
5.4.1.16 PRESSURE WASHING82
5.4.1.17 SIGN WORK82
5.4.1.17.1 REPAIR OF TRAFFIC SIGNS82
5.4.1.17.2 SIGN DESIGN82
5.4.1.18 STORM SUPPORT SERVICES83
5.4.1.19 OFFICE FURNITURE MOVING SERVICES83
5.4.1.19 SCALES83
5.4.2 EQUIPMENT83
5.4.2.1 TROUBLE CALLS83
5.4.2.2 SMALL ENGINE REPAIR84
5.4.2.3 PLATFORM BATTERY EXCHANGE SUPPORT84
5.4.2.4 NEW EQUIPMENT84
5.4.2.5 EQUIPMENT DISPOSAL85
5.4.2.6 VEHICLE FLUIDS86
5.4.2.7 DOCUMENT EMISSION DATA86
5.4.2.8 DOCK LEVELERS REPAIR86
5.4.2.9 EQUIPMENT WORK ORDERS (EWO)86
5.4.2.10 GSA VEHICLE87
5.4.2.10.1 ROADSIDE SERVICE87
5.4.2.10.2 NEW GSA VEHICLES87
5.4.2.10.3 GSA VEHICLE WARRANTIES87
5.4.3 ROADS AND GROUNDS88
5.4.3.1 ROADS, PARKING AREAS, AND DRIVES88
5.4.3.2 GROUNDS88
5.4.3.2.1 IMPROVED GROUNDS88
5.4.3.2.1. PLAYGROUND AND RECREATIONAL AREAS89
5.4.3.2.2 TREE REMOVAL AND REPLACEMENT89
5.4.3.2.3 FENCE LINES AND GATES89
5.4.3.3 MISCELLANEOUS GROUNDS SUPPORT89
5.4.4.4 PEST CONTROL SERVICE CALLS90
5.5 SPECIAL PROJECTS90
5.5.1 EQUIPMENT AND FACILITIES SPECIAL PROJECTS90
5.5.2 INDUSTRIAL CONTROL SYSTEMS91
5.5.2.1 8570 REQUIREMENTS91
5.5.2.2 RISK MANAGEMENT FRAMEWORK (RMF)92
5.5.2.3 CYBER SECURITY STRENGTH REQUIREMENTS93
5.6 MAIL SERVICES94
5.6.1 MAIL AND DISTRIBUTION94
5.6.2 SMALL PARCEL95
5.6.3 ACCOUNTABLE MAIL AND SMALL PARCEL SERVICES95
5.6.4 POSTAGE METER HEAD96
5.7 ACCEPTABLE PERFORMANCE LEVELS96
SECTION C-6 APPLICABLE DIRECTIVES, PUBLICATIONS, INSTRUCTIONS, FORMS AND REPORTS96
6.1GENERAL INFORMATION96
6.2DEVIATION FROM GUIDANCE98
6.3PUBLICATION CHANGES98
6.4DIRECTIVES/PUBLICATIONS98
6.5FORMS102
6.6MANDATORY REPORTS/PLANS102
6.7TECHNICAL LIBRARY103
SECTION C-7 TECHNICAL EXHIBITS (TE’S)103
Section C-1, General Conditions and Requirements103
Section C-2 Definitions and Acronyms104
Section C-3, Government Property, Equipment, Systems, Training, and Support Services104
Section C-4, Contractor Equipment, Systems, Training and Support104
Section C-5.2, Management and Administration104
Section C-5.3.1.1, Utilities Systems Operation104
Section C-5.3, Facilities Maintenance and Repair104
Section C-5.3.4 and 5.4.3, Roads and Grounds105
Section C-5.3.3 and 5.4.2, Equipment Maintenance and Repair105
Section C-5.5.2 Industrial Control Systems105
Section C-5.6, Mail and Passenger Services105
Section C-5-7 Acceptable Performance Levels (APLs)105
Section C-6.5, Forms105

SECTION C – ATTACHMENT J1 PERFORMANCE WORK STATEMENT (PWS)

A. This PWS details the requirements associated with the Installation Services performed at Defense Logistics Agency (DLA) Distribution San Joaquin, CA (Installation). The primary mission of DLA Distribution San Joaquin is to receive, store, and distribute the following classes of supply: subsistence, clothing, textiles, tools, petroleum products, construction materials, medical, and repair parts.

B. DLA Distribution San Joaquin conducts distribution operations in Tracy, which is located in Central California’s San Joaquin Valley, approximately 65 miles east of San Francisco and 50 miles south of Sacramento. The operational portion of the installation (main site) is comprised of 448 acres, with the majority of developed area occupied by warehouses, small buildings, graveled areas, asphalt, or concrete which have the facility condition index score of 98 during the facility condition assessment in 2017 by the Army Corps. of Engineers (see Technical Library for Tracy_2017 Facility Condition Index Assessment Report). The site includes an undeveloped 460 acres annex of agricultural land to the north. The main installation and the annex are separated by a commercial railroad. The Contractor shall perform Installation Support Services at the Tracy, CA location IAW this PWS.

C. The PWS consists of the following Sections that should be read as a single interrelated document:

· Section C-1, General Conditions and Requirements

· Section C-2, Definitions and Acronyms

· Section C-3, Government Property (GP), Systems, Training and Support Services Section

· C-4, Contractor-Furnished Equipment, Material, Supplies, and Support Services

· Section C-5, Specific Tasks

· Section C-6, Applicable Directives, Publications, Instructions, Forms and Reports

· Section C-7, Technical Exhibits (TEs)

D. Throughout the contract, the term “Contractor” includes subcontractors.

E. Links are provided to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the KO or designee for assistance.

SECTION C-1 GENERAL CONDITIONS AND REQUIREMENTS

This Section provides general information relating to the conditions of operation and general requirements relating to Installation Services performed at DLA Distribution San Joaquin, CA location.

1.1 SCOPE OF WORK

A. The Contractor shall provide the installation support services required at DLA Distribution San Joaquin, Tracy, CA location, as set forth in this PWS. Installation support services include all management, personnel, supervision, materials, tools, equipment, and any other items and services not government-furnished as specified in Section C-3, GP, Systems, Training and Support Services. The major functional areas included in the work to be performed under this PWS are:

1. Facility Operations, Maintenance, and Repair. This includes the operations, preventive maintenance (PM), and repair of facilities/real property to adequately support the mission of the depot and prevent deterioration. This includes but not limited to performing inspections, maintenance, and repairing buildings, structures, and associated property and equipment with a variety of trades such as security, carpentry, plumbing, electrical, masonry, heating and air-conditioning, and sheet metal working. The real property includes office buildings, warehouses, Child and Youth facilities, and recreational facilities.

2. Utilities Operations, Maintenance and Repair. This includes operating, maintaining, and repairing the utilities which includes but is not limited to: storm water systems; wastewater treatment plant and lift stations; interior, exterior and high voltage electrical systems; water distribution systems and natural gas systems.

3. Grounds Maintenance and Repair. This includes maintaining lawns, bedding areas, roads, grass, trees, shrubs, plant beds and plants. It includes maintaining all common areas, all improved grounds (lawns), playgrounds areas, maintaining road and parking lots pavements. This also includes Pest Management Services, which is the protection of public health and installation property by controlling insects, rodents and other pests, vermin or organisms while minimizing the use of pesticides. This also includes providing wild animal control services for rodents such as: nesting birds, ground hogs, squirrels, snakes, skunks, raccoons, opossums, and rabbits.

4. Equipment Maintenance and Repair. This includes maintaining, repairing (including normal parts replacement), fabricating parts, and doing minor bodywork such as metalworking, welding, and painting for mobile equipment and vehicles. This includes replacing items such as tires, batteries, fluids, and other parts and components and performing PM on MHE, vehicles and equipment. This support also includes collecting data for environmental compliance and inputting the data into databases and/or reports to be turned in to the Contracting Officer (KO) or designee.

5. Mail Services. This includes performing internal and external mail processes, notifying customers of changes by the United States Postal Service (USPS), United Parcel Service, and Federal Express (FedEx) and serving as the installation’s Official Mail and Distribution Center (OMDC) to receive, process, dispatch, and deliver incoming and outgoing official mail, correspondence, and parcels.

B. The Government will continue to perform the following major functional areas:

1. Material Handling Systems (MHS) protection, preservation, maintenance, and repairs.

2. Engineering planning, programming, designing, engineering support and Military Construction (MILCON).

3. Installation environmental protection program management.

4. Fire Alarm and Fire Suppression Systems.

5. Integrated Security Management System (ISMS), Close Circuit Television System (CCTV), and Emergency Annunciation System (EAS).

C. Additional contracts. The Government may award additional contracts to support DLA Distribution San Joaquin, CA location for unanticipated maintenance, repair, and modification to facility infrastructure and buildings. Normally construction requirements at DLA Distribution San Joaquin, CA location are perform under separate and distinct contracts. It is not the intent that all work at DLA Distribution San Joaquin, CA location is performed under this contract.

1.2 GENERAL OPERATING CONDITIONS

1.2.1 PRIMARY CUSTOMERS

The primary customers are the DLA Distribution San Joaquin mission organizations and other tenant activities as depicted in TE 5.1, Tenant Support.

1.2.2 FEDERAL HOLIDAYS

A. Federal Holidays generally observed by government personnel:

Observed Federal Holidays

New Year’s Day
Martin Luther King Day
Presidents Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

B. On the above holidays, the Contractor shall be on-call within two (2) hours to respond to emergency requisitions.

C. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the KO or designee will determine and advise the contractor on whether services are required for that day.

1.2.3 DUTY HOURS AND ACCESS TO DLA DISTRIBUTION SAN JOAQUIN

A. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within DLA Distribution San Joaquin, access to the installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.

B. Force Protection Conditions (FPCONs) may affect access to the host installations and Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that installation support services are sustained during heightened security measures.

C. DLA Distribution San Joaquin, Tracy, CA location is accessible through the following gates:

Gate
Hours/Days of Operation
Tracy – Employee Gate
Mon – Fri 0530 – 0730 & 1430 – 1730 (closed on all Federal Holidays)
Tracy – Truck Gate
24 hours per day/7 days per week (closed on all federal holidays)
Tracy – Main Gate
Mon – Fri 0430 – 1830 (closed on all federal holidays

D. Core hours are from 0700-1530 weekdays. Some installation customers work seven (7) days per week, 24 hours per day, and 365 days per year. A valid DLA Distribution San Joaquin badge or equivalent is required for all contractor personnel for entrance to the DLA Distribution San Joaquin, Tracy, CA location. The Pass & ID Office is open Monday – Friday, 0600 – 1500 (closed on all Federal holidays). After core hours, entrance will be granted only to individuals that have been authorized to enter after normal working hours. A DLA Distribution San Joaquin electronic key/badge is also required to access some of the facilities.

E. The Contractor shall schedule deliveries and pickups from commercial concerns only during the hours of 0700 to 1800 Monday through Friday, excluding holidays. The Contractor shall coordinate all deliveries with the DLA Police Department. The Contractor shall obtain prior approval for exceptions to these hours from the Contracting Officer (KO) or designee.

1.2.4 CONTRACTOR OPERATING HOURS

The Contractor shall provide personnel during the core hours of 0700 to 1530, Monday through Friday, except federal holidays (see C-1.2.2, Federal Holidays). The Contractor’s Facilities Supervisor or Designee must be able available by radio for emergency response during core hours. The Contractor may be required to provide personnel for varying schedules to perform the requirements of the contract. The Contractor shall provide Contractor personnel, as required, at all other times to provide services, e.g., emergencies or scheduled after-hours work IAW 5.2.1.2 Work Order Reception After Core Hours and 5.2.2.2.1 Emergency (Priority 1) Work Orders.

1.3 PERSONNEL

A. This is a non-personal services contract to perform the requirements described in the contract. The Government will not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor’s primary interaction with the Government shall be through the KO or designee. I

B. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the workplace and at meetings.

1.3.1 KEY PERSONNEL

The Government has identified several positions as Key Personnel who shall perform the duties and tasks identified in this section. This requirement does not prohibit the Contractor from staffing or performing co-lateral duties of different labor categories. Unless otherwise noted, in the labor categories description, all Key Personnel shall possess, no less than, five years of government or private sector work experience in services of similar size, scope, and complexity to the contract requirements. Key Personnel substitutions or prior to filling a Key Personnel vacancy, shall be done IAW Section H-4, Substitution of Key Personnel.

A. Site Manager - The Contractor shall designate one Site Manager who will have full authority to act for the Contractor on all matters relating to Contractor performance. The Site Manager shall possess no less than ten years of government or private sector work experience in services in similar size, scope, and complexity to the contract requirements. The position provides management, organizational, business and technical leadership and services to ensure successful completion of tasks on a timely basis and within budget. The Site Manager has the authority to resolve problems, allocate resources, manage personnel, and monitor operation performance taking direction from the Government to ensure complete satisfaction. Duties may include contract management, large project management, and interface with the Government. Upon notification, the Site Manager shall be available on-site to meet in person with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours. The Contractor shall provide the name and telephone number (to include mobile telephone and pager, as applicable) of the Site Manager in writing at the start of phase-in.

B. Alternate Site Manager/Quality Control Manager: The position assists the Site Manager with tracking, reporting, purchasing, and other administrative duties. The Alternate Site Manager shall possess no less than five years government or private sector work experience in services in similar size, scope, and complexity of the contract requirements. The position is the secondary point of contact if the Site Manager is not available. This position uses some subject-matter knowledge and judgment to complete assignments consisting of numerous steps varying in nature and sequence. The work is under general supervision of the Site Manager. Upon notification, the Alternate Site Manager shall be available on-site to meet in person with government personnel within one (1) hour during normal duty hours and within two (2) hours outside of normal duty hours in the absence of the Site Manager. The Contractor shall provide the name and telephone number (to include mobile telephone and pager, as applicable) of the Alternate Site Manager in writing at the start of transition. In addition to supporting the Site Manager, the Alternate Site Manager/Quality Control Manager oversees and manages quality program planning, quality program evaluation, identifying and resolving quality issues, and technical advisory services such as evaluating systems, analyzing data, establishing quality control procedures. The position performs or oversees the performance of quality control surveillances of processes, procedures, conformance to contract requirements. Maintains QC files and addresses nonconforming findings with management and performs follow-up surveillance after corrective actions have been implemented to assess the effectiveness of the corrective actions. Uses Government-Furnished Data Systems in the performance of quality control duties.

C. Equipment Supervisor - Supervises and trains equipment maintenance staff. Oversees installation, inspections, repairs, trouble shooting and daily maintenance of facility equipment. Responsible for keeping facility equipment in good status to comply with environmental, health, and safety policies. Familiar with standard installation support equipment concepts, practices, and procedures. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor equipment operations.

D. Facilities Supervisor - Supervises and trains building and facilities maintenance staff. Oversees installation, inspections, repairs, trouble shooting and daily maintenance of buildings and infrastructures. Responsible for keeping buildings and facilities in compliance with applicable installation and environmental regulations in order to comply with environmental, health, and safety policies. Familiar with standard installation support concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs safety and occupational health management, surveillance, inspections, and safety program enforcement for Contractor facilities operations.

1.3.2 NON-KEY PERSONNEL LABOR CATEGORIES

The Government anticipates the need for additional non-key personnel labor categories in performance of the contract. The labor categories identified in this section do not prohibit the Contractor from using different labor categories or from combining labor categories, provided they are compliant with Department of Labor position descriptions. Offerors shall utilize personnel as required for the performance of contract requirements. The Government envisions some or all of the following positions may be necessary for performance of the requirements. Some, all, or alternate positions may be utilized.

A. Facilities Team Lead(s) - Responsible for overseeing day-to-day planning, implementation and problem-solving of a team in the performance of the team’s assignment. In addition to managing the activities of the team, Team Leaders also perform a variety of work in the functions they are leading.

B. Equipment Team Lead - Responsible for overseeing day-to-day planning, implementation and problem-solving of a team in the performance of the team’s assignment. In addition to managing the activities of the team, Team Leaders also perform a variety of work in the functions they are leading.

C. Mail Clerk – Picks-up and Delivers documents, packages and mail to various recipients. May perform the following: miscellaneous errands, such as carrying mail within the base and sorting or opening incoming and outgoing mail, obtain receipts for articles delivered and keep a log of items received and delivered, or deliver items to offices and departments within an establishment. The Messenger Courier may use a bicycle, golf cart, or motorized vehicle o perform these duties.

D. Electrician -. performs a variety of electrical trade functions such as the installation, maintenance, or repair of equipment for the generation, distribution, or utilization of electric energy. Work involves most of the following: installing or repairing any of a variety of electrical equipment such as generators, transformers, switchboards, controllers, circuit breakers, motors, heating units, conduit systems, or other transmission equipment; working from blueprints, drawings, layouts, or other specifications, locating and diagnosing trouble in the electrical system or equipment, working standard computations relating to load requirements of wiring or electrical equipment, and using a variety of electrician's hand tools and measuring and testing instruments. In general, the work of the maintenance electrician requires rounded training and experience usually acquired through a formal apprenticeship or equivalent training and experience.

E. Pest Controller – The State of California Department of Pesticide Regulation (DPR) describes specific requirements for certification. The Pest Controller sprays chemical solutions or toxic gases and sets mechanical traps to kill pests that infest buildings and surrounding areas, fumigates rooms and buildings using toxic gases, sprays chemical solutions or dusts powders in rooms and work areas, places poisonous paste or bait and mechanical traps where pests are present; may clean areas that harbor pests, using rakes, brooms, shovels, and mops preparatory to fumigating; and may be required to hold State license. Reference 5.3.3.3, Pest Management Services.

F. Stock Clerk - Receives, stores, and issues equipment, materials, supplies, or tools, and compiles stock records of items in stockroom, warehouse or storage yard. Sorts or weighs incoming articles to verify receipt of items on requisition or invoice, examines stock to verify conformance to specifications, stores articles in bins, on floor or on shelves, according to identifying information, such as style, size or type of material, fills orders or issues supplies from stock, prepares periodic, special or perpetual inventory of stock, and requisitions articles to fill incoming orders. Also compiles reports on use of stock handling equipment, adjustments of inventory counts and stock records, spoilage of or damage to stock, location changes, and refusal of shipments, may mark identifying codes, figures, or letters on articles, may distribute stock among production workers, keeping records of material issued, may make adjustments or repairs to articles carried in stock, and may cut stock to site to fill order.

G. General Maintenance Worker - Performs general maintenance and repair of equipment and buildings requiring practical skill and knowledge (but not proficiency) in such trades as painting, carpentry, plumbing, masonry, and electrical work. Work involves a variety of the following duties: replacing electrical receptacles, wires, switches, fixtures, and motors, using plaster or compound to patch minor holes and cracks in walls and ceilings, repairing or replacing sinks, water coolers, and toilets painting structures and equipment; repairing or replacing concrete floors, steps, and sidewalks, replacing damaged paneling and floor tiles, hanging doors and installing door locks, replacing broken window panes, and performing general maintenance on equipment and machinery. Excluded are: a. Craft workers included in a formal apprenticeship or progression program based on training and experience; b. Skilled craft workers required to demonstrate proficiency in one or more trades; c. Workers performing simple maintenance duties not requiring practical skill and knowledge of a trade (e.g., changing light bulbs and replacing faucet washers).

H. Laborer - Performs tasks that require mainly physical abilities and effort involving little or no specialized skill or prior work experience. The following tasks are typical of this occupation: loads and unloads trucks, and other conveyances, moves supplies and materials to proper location by wheelbarrow or hand truck; stacks materials for storage or binning, collects refuse and salvageable materials, maintains grounds of industrial, commercial or public property such as buildings, camp and picnic grounds, parks, playgrounds, greenhouses, and athletic fields, cuts grass, and digs, fills, and tamps earth excavations, Levels ground using pick, shovel, tamper and rake, shovels concrete and snow; cleans culverts and ditches, cuts tree and brush; operates power lawnmowers, moves and arranges heavy pieces of office and household furniture, equipment, and appliance, moves heavy pieces of automotive, medical engineering, and other types of machinery and equipment, spreads sand and salt on icy roads and walkways, and picks up leaves and trash.

I. Heating, Ventilation, and Air Conditioning (HVAC) Mechanic - Installs, services and repairs environmental-control systems in residences, office buildings, and other establishments, utilizing knowledge of refrigeration theory, pipefitting and structural layout, mounts compressor and condenser units on platform or floor, using hand tools, following blueprints or engineering specifications, fabricates, assembles and installs ductwork and chassis parts, using portable metalworking tools and welding equipment, and installs evaporator unit in chassis or in air-duct system, using hand tools. Also cuts and bends tubing to correct length and shape, using cutting and bending equipment and tools, cuts and threads pipe, using machine-threading or hand-threading equipment, joins tubing or pipes to various refrigerating units by means of sleeves, couplings or unions, and solders joints, using torch, forming complete circuit for refrigerant, installs expansion and discharge valves in circuit. Connects motors, compressors, temperature controls, humidity controls, and circulating ventilation fans to control panels and connects control panels to power source; installs air and water filters in completed installation, injects small amount of refrigerant into compressor to test systems and adds Freon gas to build up prescribed operating pressure. Observes pressure and vacuum gauges and adjusts controls to ensure proper operation, tests joints and connections for gas leaks, using gauges or soap-and-water solution, wraps pipes in insulation batting and secures them in place with cement or wire bands, replaces defective breaker controls, thermostats, switches, fuses and electrical wiring to repair installed units, may install, repair and service all air conditioners. Must hold appropriate EPA certifications for handling of refrigerants.

J. Plumber (Maintenance) - Assembles, installs and repairs pipes, fittings and fixtures of heating, water, and drainage systems, according to specifications and plumbing codes, studies building plans and working drawings to determine work aids required, and sequence of installations. Inspects structure to ascertain obstructions to be avoided to prevent weakening of structure resulting from installation of pipe, and locates and marks position of pipe and pipe connections and passage holes for pipes in walls and floors. Cuts openings in walls and floors to accommodate pipe and pipe fittings, using hand tools and power tools, cuts and threads pipe, using pipe cutters, cutting torch, and pipe-threading machine, bends pipe to required angle by use of pipe-bending machine, or by placing pipe over block and bending it by hand. Assembles and installs valves, pipefittings, and pipes composed of metals, such as iron, steel, brass and lead, and nonmetals, such as glass, vitrified clay, and plastic. Joins pipe by use of screws, bolts, fittings, solder, plastic solvent, and caulks joints, fills pipe system with water or air and reads pressure gauges to determine whether system is leaking, installs and repairs plumbing fixtures, such as sinks, commodes, bathtubs, water heaters, hot water tanks, garbage disposal units, dishwashers, and water softeners. This person repairs and maintains plumbing by replacing washers in leaky faucets, mending burst pipes, and opening clogged drains, and may weld holding fixtures to steel structural members.

K. Water Treatment Plant Operator - Controls treatment plant machines and equipment to purify and clarify water for human consumption and for industrial use. Operates and controls electric motors, pumps, and valves to regulate flow of raw water into treating plant and adds specified amounts of chemicals such as chlorine, ammonia, and lime into water, or adjusts automatic devices that admit specified amounts of chemicals into tanks to disinfect, deodorize, and clarify water. Starts agitators to mix chemicals and allows impurities to settle to bottom of tank, turns valves to regulate water through filter beds to remove impurities, pumps purified water into water mains, monitors panel board and adjusts controls to regulator flow rates, loss of head pressure and water elevation and distribution of water. Cleans tanks and filter beds, using backwashing (reverse flow of water), repairs and lubricates machines and equipment, using hand- and power tools, tests water samples to determine acidity, color, and impurities, using colorimeter, turbidimeter, and conductivity meter. Work includes adding chemicals such as alum into tanks to coagulate impurities and reduce acidity, recording data, such as residual content of chemicals, water turbidity, and water pressure. This operator may operate portable water-purification plant to supply drinking water and purify wastewater from plant preparatory to pumping water into rivers and streams or city mains.

L. Sewage Treatment Plant Operator - Operates sewage treatment, sludge processing, and disposal equipment in wastewater (sewage) treatment plant to control flow and processing of sewage, monitors control panels and adjusts valves and gates manually or by remote control to regulate flow of sewage, observes variations in operating conditions and interprets meter and gauge readings, and tests results to determine load requirements. Starts and stops pumps, engines, and generators to control flow of raw sewage through filtering, settling, aeration, and sludge digestion processes, maintains log of operations and records meter and gas readings, gives directions to wastewater treatment-plant attendants and sewage-disposal workers in performing routine operations and maintenance, and may collect sewage sample, using dipper or bottle and conduct laboratory tests, using testing equipment, such as Turbidimeter, and conductivity meter. May operate and maintain power-generating equipment to provide steam and electricity for plant.

M. Motor Vehicle/ Material Handling Equipment Mechanic - Repairs, rebuilds, or overhauls major assemblies of internal combustion automobiles, buses, trucks or tractors. Work involves most of the following: Diagnosing the source of trouble and determining the extent of repairs required; replacing worn or broken parts such as piston rings, bearings, or other engine parts; grinding and adjusting valves; rebuilding carburetors; overhauling transmissions; and repairing fuel injection, lighting, and ignition systems. Places and maintains decals on vehicles, checks and replaces batteries, rotates, repairs, and replaces tires, washes, polishes, and cleans interiors and exteriors of vehicles, drains, flushes, and replaces engine, transmission, and differential grease and oils, checks, cleans, calibrates, and replaces spark plugs, cleans and replaces oil and air filters. Adjusts brakes, replaces windshield wipers, and similar minor parts, assists on major overhaul jobs by disassembling and cleaning parts, repairing components such as generators and water pumps, and replacing thermostats, points, electrical wiring and other items, maintains tools and equipment, and cleans work areas. Performs a variety of tasks such as washing, cleaning, and lubricating vehicles; loading, unloading, and storing automotive parts and supplies.

N. Heavy Equipment Mechanic - Analyzes malfunctions and repairs, rebuilds and maintains power equipment, such as cranes, power shovels, scrapers, paving machines, motor graders, trench-digging machines, conveyors, bulldozers, dredges, pumps, compressors, pneumatic tools, and power-generating equipment (Generators). Operates and inspects machines or equipment to diagnose defects, dismantles and reassembles equipment, using hoists and hand tools, examines parts for damage or excessive wear, using micrometers and gauges, replaces defective engines and subassemblies, such as transmissions, and tests overhauled equipment to insure operating efficiency. Welds broken parts and structural members, may direct workers engaged in cleaning parts and assisting with assembly and disassembly of equipment, and may repair, adjust and maintain mining machinery, such as stripping and loading shovels, drilling and cutting machines, and continuous mining machines.

O. Truck Driver (Heavy) - Straight truck, over 4 tons, usually 10 wheels. Requires a Class A license. May also be required to operate light and medium trucks.

P. Boiler Tender - Tends one or more boilers to produce steam or high-temperature water for use in an establishment, fires boiler, observes and interprets readings on gauges, meters, and charts which register various aspects of boiler operation, adjusts controls to insure safe and efficient boiler operation and to meet demands for steam or high-temperature water. May also do one or more of the following: maintain a log in which various aspects of boiler operation are recorded; clean, oil, make minor repairs or assist in repair to boiler room equipment; and following prescribed methods, treat boiler water with chemicals and analyze boiler water for such things as acidity, causticity, and alkalinity. Must obtain and maintain letter of competency from a licensed Boiler Tender Company before filling this position.

Q. Welder, Combination, Maintenance - Welds metal components together to fabricate or repair products, such as machine parts, plant equipment, mobile homes, motors and generators, according to layouts, blueprints or work orders, using brazing and a variety of arc and gas welding equipment. Welds metal parts together, using both gas welding or brazing and any combination of arc welding processes, performs related tasks such as thermal cutting and grinding, repairs broken or cracked parts, fills holes and increases size of metal parts, positions and clamps together components of fabricated metal products preparatory to welding. May locate and repair cracks in industrial engine cylinder heads, using inspection equipment and gas torch, may perform repairs only and be required to pass employer performance tests or standard tests to meet certification standards of governmental agencies or professional and technical associations.

R. Equipment Operator (Heavy) - Operates heavy equipment such as cranes, clamshells, power shovels, motor graders, heavy loaders, carryalls, bulldozers, rollers, scrapers, power sweepers and large industrial tractors with pan or scrapper attachments. Equipment is used to excavate, load, or move dirt, gravel, or other materials. Operator may read and interpret grade and slope stakes and simple plans, and may grease, adjust and make emergency repairs to equipment.

1.4 SECURITY

A. The Contractor and its personnel shall comply with all DoD and DLA regulatory guidance, including but not limited to:

· DLAI 5200.01, Information Security Program

· DLAI 5205.02, Operations Security (OPSEC) Program

· DoDM 5200.01, Information Security Program

· DoDI 5200.02, DoD Personnel Security Program

· DoDM 5200.02, Procedures for the DoD Personnel Security Program

· DoD 5200.8-R, Physical Security Program

· DoD 5205.02-M, DoD Operations Security (OPSEC) Program Manual

· DoD 5220.22-M, National Industrial Security Program Operating Manual (NISPOM)

· DoD 5220.22-R, Industrial Security Regulation

· DoD 2000.12, DoD Antiterrorism Program

· DoDI O-2000.16, V. 1-2) DoD Antiterrorism (AT) Program Implementation

· DoD O-2000.12-H, DoD Antiterrorism Handbook

· DoD 5220.22-S, COMSEC Supplemental to Industrial Security Manual for Safeguarding Classified Information

· DoDI 5240.6, Counterintelligence (CI) Awareness and Briefing Program

· DoD 5100.76-M, Physical Security of Sensitive Conventional Arms, Ammunition and Explosives (AA&E)

· DLAM 5200.08 (V. 1-2) DLA Physical Security Manual

· DLA Crime and Loss Prevention SOP

B. The Contractor or any visitors of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security inspections. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or DLA Site Commander/Director.

E. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW DLAI 5105 Reporting of Criminal Incidents.

F. The Contractor shall register all Contractor vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with State and local regulations in effect at the time of registration and as long as employed by the Contractor. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all Privately-Owned Vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor-owned vehicles brought on the host installation.

G. The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

1.4.1 PERSONNEL CLEARANCE

A. The Homeland Security Presidential Directive 12 (HSPD-12) dated 27 September 2012 has established criteria for Contractors who require a Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI. The Contractor shall request personnel clearances IAW instructions found in TE 1.1 Contractor Personnel Security.

B. A Contractor Investigative Request (CIR) form annotating the appropriate designation shall be submitted for each contract employee. The Contractor shall possess the required Facility Clearance necessary for accessing classified information or material. The Contractor shall possess a Facility Clearance to process its employees for Personnel Security Clearances. Further information for obtaining a Facility Clearance is available at the Defense Security Service website http://www.dss.mil/isp/fac_clear/fac_clear_check.html.

C. The Site Manager, Alternate Site Manager/Quality Control Manager, and any Contractor employees, such as employees handling mail, identified to ensure an adequate number of personnel who will have access to or handle classified information or material to perform the contract requirements shall have the appropriate security clearances (secret or higher) as required by the DoD 5220.22-R Industrial Security Regulation, Chapter 2, Clearance Procedures, paragraph C2.3.2, Security Clearances for Personnel; and DoD 5220.22-M NISPOM, Chapter 2, Security Clearances, prior to full performance of contract requirements. New Contractor personnel shall obtain the appropriate security clearances prior to accessing/handling classified information or material. Not later than 15 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee a roster of all personnel, with the appropriate security clearances, who will have access to classified information or material.

D. All Contractor employees issued a security clearance under this contract shall complete an SF 312, Nondisclosure Agreement and DLA Form 1834 DLA Security Brief/Debrief Certificate and receive a briefing from the KO or designee or the Contractor’s Facilities Security Officer (FSO) or Security Specialist prior to starting work on the contract and/or handling classified information or material. The Contractor shall direct any employee having a security clearance who ends employment with the Contractor to the KO or designee or the Contractor’s FSO to receive a debriefing and sign the DLA Form 1834. The Contractor shall provide a copy of all briefings and/or debriefings to the KO or designee.

1.4.2 DoD COMMON ACCESS CARD (CAC) / ACCESS IDENTIFICATION BADGE (ID BADGE)

A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge, as required by HSPD-12 and Directed-Type Memorandums (DTM) 08-003. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC, I.A.W TE 1.2, CAC Procedures. The Contractor shall complete CDRL A017.

B. The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the CAC and/or ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

C. In the event that a Contractor employee loses, has stolen or damages his or her CAC and/or ID Card, the Contractor shall report the damaged CAC and/or ID Badge within two (2) working hours after discovery to the KO or designee.

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