Attachment_J.1_-_Performance_Work_Statement.pdf

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Distribution and Warehouse Support Services - DLA Distribution Norfolk at Crane
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SP3300-18-R-5000
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SP3300-18-R-5000

Attachment J.1

05/31/2018

PERFORMANCE WORK STATEMENT

DISTRIBUTION LABOR SUPPORT SERVICE

AT

DLA DISTRIBUTION NORFOLK AT CRANE, INDIANA

Section C – Attachment J1 Performance Work Statement (PWS) A. Defense Logistics Agency (DLA) is a United States (U.S.) Department of Defense (DoD) agency that provides worldwide logistics support for the missions of the Military Departments and the Unified Combatant Commands under conditions of peace and war.

B. DLA Distribution is a combat support organization providing a single, unified material distribution system for DoD under DLA management. The DLA Distribution mission is to provide an integrated pipeline that sustains our Armed Forces around the world with innovative and tailored logistics services that are ever improving in terms of cost, timeliness and relative value. The DLA Distribution vision is to provide best value, competitive distribution services to the war fighter around the world, around the clock. DLA Distribution responsibilities include receipt, storage/warehousing, issue, packaging, and worldwide transportation of all items placed under its accountability by the DLA and the military services. DLA Distribution also performs distribution services that are unique to a particular customer.

C. Defense Logistics Agency (DLA) Distribution and the DLA Distribution Norfolk at Crane, IN site which is located at the Naval Support Activity (NSA) Crane provides logistics and supply chain distribution support to the Naval Surface Warfare Center (NSWC) Supply Branch Crane, IN. DLA Distribution Norfolk at Crane has a requirement to provide labor support services to the SMDMW utilizing Government‐Furnished Equipment (GFE) and information systems.

D. The Contractor shall provide labor support, Inventory, and PPP&M services, at DLA Distribution Norfolk at Crane, IN.

The workload at Crane is dependent upon production schedules and budget plans that create unexpected workload.

DLA Distribution Norfolk at Crane, IN must have the flexibility to ramp up or down IAW production schedules and workload fluctuations.

E. None of the functions in this Performance Work Statement (PWS) are inherently governmental as defined in section 5 of the Federal Activities Inventory Reform Act, Public Law 105‐270, and FAR Subpart 7.5. The Contractor shall provide contractor support to supplement a Government labor workforce and does not replace any Government employees. Services to be performed will be IAW the PWS.

F. Throughout the contract, the term “Contractor” includes subcontractors.

G. Links to websites referenced throughout the PWS for regulatory guidance, publications, forms, and general information. If a link is broken or no longer works, the Contractor shall contact the KO or designee for assistance.

Section C1 General Conditions and Requirements This Section provides general information relating to the conditions of operation and general requirements relating to the material and distribution services performed at the Distribution Center.

C1.1 Scope of Work A. The Contractor shall provide Project Supervision, Preservation, Packaging, Packing and Marking (PPP&M), Inventory labor support services, and labor support to perform distribution operations requirements using the Navy Enterprise Resource Planning (ERP), Naval Sea Logistics Command (NSLC) Warehouse Process Guide, and all other references as set forth in this contract. The Contractor shall provide all management, personnel, supervision, personal protective equipment (PPE) and any other items and services not provided by the Government. As required this support may increase to include routing and expediting materials, reviewing supply transactions, reviewing inventory for production support; preservation, packaging, and packing for storage and shipment of ordnance equipment, spare parts, electronic equipment, Airborne Early Warning Ground Environment Integration System (AEGIS) tubes, Traveling Wave Tubes (TWT), small arms weapons, guided missile components, Small Arms (SA) tooling and industrial plant equipment, etc. Typically such equipment will have irregular shapes or contours which require non‐routine selection and application of preservatives, cushioning, barriers and containers. The Contractor shall utilize, Navy ERP, Supply Small Arms data base (SUSA), NSLC Warehouse Process Guide, and in the Transportation/Distribution Branch internal Packaging and Preservation Database or other Government furnished data systems as required to control and track material flow.

B. The Contractor shall perform a wide range of service requirements to support surge and non‐recurring services (e.g., surge services where a Government workforce is performing; and nonrecurring services, which may be one‐time or as required services, which are ordered on an as needed basis but not provided on a regular basis).

C. The Contractor must be capable of maintaining a ready and trained workforce with the appropriate personnel clearances (See C‐1.4.1 Personnel Clearance), IT eligibilities, (See C‐1.4.3 Information System Security), and DoD Common Access Card (CAC) if required. (See C‐1.4.2 DoD Common Access Card).

C1.2 Place of Performance A. The location of services to be performed under this contract shall be DLA Distribution Norfolk, Crane, Indiana. Work shall be performed at the following DLA Distribution Norfolk at Crane, IN on‐site warehouse and preservation and packaging locations: Buildings 40, 41, 64, 2521, 2522, 2523, 2524, and other locations/buildings as specified by the COR. The Contractor shall have unescorted access to Building 2522 weapons building. No explosives are involved.

C1.2.1 Interactions with Other Government Organizations A. The Contractor’s primary interaction with the Government shall be through the Contracting Officer’s Representative

(COR) located on site and will:

1. Perform all COR functions. To include but not limited to:

(a) Perform quality assurance evaluations of the Contractor’s performance.

(b) Provide the primary interface between the Contractor and the host installation, local customers and DLA

Distribution.

(c) Perform other inherently governmental functions or other functions not part of this contract as prescribed in FAR subpart 7.5.

B. The Contractor shall interface with and support material owners and Item Managers (IMs), Inventory Control Points (ICPs), other Material Distribution Activities, DLA Primary Level Field Activities and other customers as needed to accomplish the contract requirements.

C1.2.2 Federal Holidays A. Federal holidays generally observed by government personnel include:

Observed Federal Holidays

New Year’s Day Martin Luther King Day

Presidents Day Memorial Day

Independence Day Labor Day

Columbus Day Veterans Day

Thanksgiving Day Christmas Day

B. The Contractor may utilize a different observed federal holiday schedule provided it is coordinated in advance with the

COR.

C. On the above holidays, the Contractor shall be on‐call within two (2) hours to respond to emergency requisitions.

D. In the event an Executive Order (EO) issued by the President of the United States declares Agencies of the Federal Government closed for a regularly scheduled workday, the COR will determine and advise the Contractor on whether services are required for that day.

C1.2.3 Duty Hours and Access to Government Locations

A. The Contractor shall perform services required under this PWS during the normal operating hours of the

Government activity. Normal operating hours for DLA Distribution Crane are 0630 to 1600 hours, Monday through Friday except Federal holidays. The Contractor shall work in multiple areas with start times that vary depending on mission requirements and location assigned. The Contractor shall work from 0630 to 1500 hours or from 0730 to 1600 hours depending on the building assigned. See chart below for building normal start times. Building 40 has no electricity in the warehouse area. As a result, work will be performed during daylight hours. The work schedule times may change depending on customer support areas and building electrical/lighting requirements. Building and other location assignments will be coordinated between the KO, COR, and the Contractor.

Days and Hours of Operation Location

0630 ‐1500; Monday ‐ Friday Buildings 41, 64, 2521, & 2522

0730 ‐1600; Monday ‐ Friday Buildings 40, 2523, & 2524

B. Due to changing traffic requirements brought on by construction, changing missions, and security concerns within the host installation, access to the host installation is subject to change, sometimes with little or no warning. Inbound and outbound traffic restrictions exist.

C. Force Protection Conditions (FPCONs) may affect access to the host installations and Distribution Center. The FPCON is established by the host installation or higher national command authorities, and the Installation Commander is responsible for implementing the proper response to progressive levels of terrorist threats. FPCONs are normally displayed at most entrance gates, building entrances and office entrances. The Contractor shall adhere to and operate IAW any restrictions imposed as a result of a FPCON. Measures implemented under the various levels of terrorist threat may impact the Contractor’s normal operational approach to distribution services. The Contractor shall ensure that distribution services are sustained during heightened security measures.

C1.3 Personnel Augmentation A. The Government and Contractor will have employees working in the same area, performing the same or similar functions. Government management will provide general instructions on limitations and deadlines. Additional instructions will be provided for any unusual assignments or those that vary from established procedures. The Contractor’s employees will independently carry out the assignments. Completed work will be spot‐checked by Government management for adherence to procedures, accuracy, and completeness. The Contractor’s primary interaction with the Government shall be through the Contracting Officer (KO) or designee.

B. This is a non‐personal services contract to provide distribution services IAW this PWS. The Government shall not exercise any supervision or control over the Contractor’s employees performing the services herein. Contract employees shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Government and the Contractor understand that the services to be provided under this contract by the Contractor are non‐personal services and that no employer‐employee relationship exists between the Government and the Contractor. The Contractor’s primary interaction with the Government shall be through the KO or designee. The Government may provide technical direction which will assist the Contractor in accomplishing the PWS; however, the Government will not control the methods used by the Contractor to perform the service requirements set forth in the PWS.

C. All contract personnel attending meetings, answering Government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of the members of the public that they are Government officials. All Contractor employees shall wear ID badges conspicuously on his or her outer clothing above the waist at all times and shall identify themselves as Contractors while in the work place and at meetings.

D. The Contractor shall report all contractor labor hours (including subcontractor labor hours) required for performance of services provided under this task order for the Defense Logistics Agency via a secure data collection site. The Contractor is required to completely fill in all required data fields using the following web address:

http://www.ecmra.mil/. Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk at: http://www.ecmra.mil/.

E. The Contractor shall provide the names and telephone numbers (to include mobile telephone and pager, as applicable) for all Key Personnel in writing at the start of the transition period. All Key Personnel, upon notification, shall be on‐site to meet with Government personnel within one (1) hour during normal duty hours and within two

(2) hours outside of normal duty hours, when not in an excused absence status. In the event of the replacement of any Key Personnel, the Contractor shall submit proposed substitution(s) to the KO or designee, in writing, IAW Section H, Special Contract Requirements.

C1.3.1 Key Personnel Labor Categories Project Supervisor ‐ The Contractor shall designate one Project Supervisor who will have full authority to act for the Contractor on all matters relating to Contractor performance. Project Supervisor – Must be on‐site during the performance of the requirements and must possess the basic knowledge and skills required to plan, control, manage, and be responsible for the successful completion of the project and shall be qualified to be the Contractor’s on‐site supervisor and POC for government representatives. The Project Supervisor shall have a minimum of four (4) years related experience. The Project Supervisor shall be able to provide overall supervision for Contractor employees, to include, but not limited to; planning and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided; effective supervision to prevent inefficient or wasteful methods in the performance of the labor‐hour services ordered; ensure cost saving factors and quality controls are used to ensure work is performed as scheduled, and at a fair and reasonable cost. Duties may include contract management, large project management and interface with the Government.

C1.3.2 NonKey Personnel Labor Categories A. The Government estimates the following primary labor categories the Contractor will identify to perform the requirements of the contract. Primary labor categories are those most required for requirements and can be expected to be used over the course of the contract. This estimate does not prohibit the Contractor from using different labor categories.

1. Supply Technician. Performs limited aspects of technical supply management work (e.g., inventory management, storage management,) related to depot, local, or other supply activities. Requires a good working knowledge of the Government supply systems, programs, policies, nomenclature, work methods, manuals, or other established guidelines; an understanding of the distribution operations; and analytical ability to establish the facts, and take or recommend action based upon application or interpretation of established guidelines.

Uses Navy ERP and the NSLC Warehouse Process Guide and other Government Data Systems in the performance of the contract. Must possess as a minimum a high school diploma or equivalent and experience that includes three (3) years distribution and warehousing using Navy ERP and the NSLC Warehouse Process Guide or equivalent WMS.

2. Warehouse Specialist. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods;

rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses Navy ERP and the NSLC Warehouse Process Guide and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following standard operating procedures.

3. Warehouse Specialist Team Lead. Performs a variety of warehousing duties requiring an understanding of the establishment’s storage plan. Work involves most of the following: Verifying materials (or merchandise) against receiving documents, noting and reporting discrepancies and obvious damages; routing materials to prescribed storage locations; storing, stacking, or palletizing materials in accordance with prescribed storage methods;

rearranging and taking inventory of stored materials; examining stored materials and reporting deterioration and damage; removing material from storage and preparing it for shipment. May operate hand or power trucks in performing warehousing duties. Uses Navy ERP, Supply Small Arms data base (SUSA), NSLC Warehouse Process Guide, and in the Transportation/Distribution Branch internal Packaging and Preservation Database or other Government furnished data systems as required to control and track material flow and other Government Data Systems resolving common error conditions, responds to computer output instructions or error conditions, following standard operating procedures.

B. The Contractor personnel shall be licensed to operate up to a 20,000 lb. forklift to perform warehouse functions. The Contractor shall be required to operate a man‐a‐board swing lift if working in the hi‐rise or AEGIS warehouse areas in Building 41.

C1.4 Security A. The Contractor shall ensure the physical security of all Government property, accountable stock and that any information provided under this contract is secured and protected against theft, sabotage, or other acts constituting illegal destruction. The Contractor shall provide the SOP to the KO or designee NLT 30 calendar days prior to the start of contract full performance for review and acceptance. The Contractor and its personnel shall comply with all DoD and Navy regulatory guidance, including but not limited to:

DoDM 5200.1 (Volumes 1‐4) Information Security Program DoD 5200.2‐R Personnel Security Program DoD 5200.8‐R Physical Security Program DoD 5205.02‐M DoD Operational Security (OPSEC) Program Manual DoD 5220.22‐R Industrial Security Regulation DoD 5100.76 Physical Security of Sensitive Conventional Arms, Ammunition, and Explosives (AA&E) DoDI 5240.6 Counterintelligence (CI) Awareness and Briefing Program DLAR 4145.11 Safeguarding of DLA Sensitive Inventory Items, Controlled Substances, and Pilferable Items of

Supply.

DLAI 6304 Information Security Program DLAI 6305 Operations Security (OPSEC) DLAI 8510.01 Information Assurance (IA) Management Controls

B. The Contractor or any visitors of the Contractor entering DoD locations to perform contract requirements shall abide by all security regulations and may be subject to security inspections. Contractor personnel and property shall be subject to search and seizure upon entering, while on, and upon leaving the DoD locations pursuant to regulatory guidance.

C. All Contractor personnel shall conduct themselves IAW acceptable business decorum at all times. The Contractor shall remove any individual from the site whose continued presence or employment on this contract is deemed by the KO or designee to be contrary to the public interest, adversely affect health, morale, welfare, or good order and discipline on the installation, or is inconsistent with the best interests of national security. IAW USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 67, Military and Navy, Section 1382, the Installation Commander has the authority to bar individuals from the host installation.

D. In the event of a strike by Contractor personnel, the Contractor shall be responsible for the cost of any increased security as determined necessary by the Installation or Navy Site Commander/Director.

E. The Contractor shall report immediately to the KO or designee any suspected, alleged, or actual criminal incidents IAW Navy Reporting of Criminal Incidents.

F. The Contractor shall register all Contractor vehicles used in performance of the contract requirements and ensure that Contractor employee vehicles to be driven on the host installation, to include motorcycles, are registered with the host installation security office and are in conformance with State and local regulations in effect at the time of registration and as long as employed by the Contractor. Evidence of a valid driver’s license, vehicle registration card, and insurance are required for registration. Contractor employees shall maintain current registration and proof of insurance on all Privately‐Owned Vehicles (POV) brought on host installation. The Contractor shall maintain current registration and proof of insurance on all Contractor‐owned vehicles brought on the host installation.

G. The Contractor and its employees shall abide by host installation parking regulations. All vehicles shall be parked in designated parking areas only. The Contractor and its employees shall conform to Federal, State and host installation driving regulations.

C1.4.1 Personnel Clearance A. The Homeland Security Presidential Directive 12 (HSPD‐12) has established criteria for Contractors who require a

Common Access Card (CAC) for either physical access to an installation or access to government information technology (IT) systems. The Government requires Personnel Security Investigations (PSI) to establish that applicants or incumbents either employed by the Government or working for the Government under contract are suitable for the job and are eligible for a public trust or sensitive position. Upon favorable review and initiation of the PSI, Contractor personnel may be granted temporary access pending final adjudication of the PSI.

B. A Contractor Investigative Request (CIR) form annotating the appropriate designation shall be submitted for each contract employee. The Contractor shall possess the required Facility Clearance necessary for accessing classified information or material. The Contractor shall possess a Facility Clearance to process its employees for Personnel

Security Clearances. Further information for obtaining a Facility Clearance is available at the Defense Security Service website http://www.Navy ERP and the NSLC Warehouse Process Guide .mil/isp/fac_clear/fac_clear_check.html.

C. The Project Supervisor and any Contractor employees identified to ensure an adequate number of personnel who will have access to or handle classified information or material to perform the requirements IAW the NSLC Warehouse Process Guide shall have the appropriate security clearances (secret or higher) as required by the DoD 5220.22‐R Industrial Security Regulation, Chapter 2, Clearance Procedures, paragraph C2.3.2, Security Clearances for Personnel; and DoD 5220.22‐M NISPOM, Chapter 2, Security Clearances, prior to full performance of contract requirements. New Contractor personnel shall obtain the appropriate security clearances prior to accessing/handling classified information or material. Not later than 10 calendar days prior to contract full performance start date, the Contractor shall provide the KO or designee a roster of all personnel, with the appropriate security clearances, who will have access to classified information or material.

D. The Contractor shall obtain SECRET security clearances for all Contractor employees performing under this contract.

The Contractor shall handle classified material and documents in unsecured and secured (Building 2522) areas.

IT III eligibility is required. The Contractor shall use multiple government IT systems and input data into multiple government data bases as previously discussed, i.e., ILSMIS, SUSA, and Pac‐Track. All Contractor employees issued a security clearance under this contract shall complete an SF 312, Nondisclosure Agreement and DLA Form 1834 DLA Security Brief/Debrief Certificate and receive a briefing from the KO or designee or the Contractor’s Facilities Security Officer (FSO) or Security Specialist prior to starting work on the contract and/or handling classified information or material.

E. All Contractor personnel authorized unescorted access to Arms, Ammunition and Explosives (AA&E), to include operating a vehicle transporting Category I and II AA&E, shall be subject to the applicable investigation stated in DoD

5100.76 Physical Security of Sensitive Conventional Arms, Ammunition and Explosives (AA&E), Enclosure 3, paragraph 8.

C1.4.2 DoD Common Access Card (CAC)/Access Identification Badge (ID Badge) A. Every Contractor employee shall obtain and possess a DoD Common Access Card (CAC) and/or an Access ID Badge, as required by HSPD‐12 and Directed‐Type Memorandums (DTM) 08‐003. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary Information Technology (IT) access pending final adjudication of the PSI, the Contractor shall submit to the KO or designee a request for the DoD CAC, IAW TE 1.2, CAC Procedures. The Contractor shall complete CDRL A005 for CAC Accountability .

B. The Contractor shall safeguard all CAC and/or ID Badges. Contractor employees shall not share CAC and/or ID Badges. Each Contractor employee shall wear the ID Card(s) conspicuously on his or her outer clothing above the waist at all times while working on the installation. Personnel may be challenged and removed from the work area or denied access to the host installation if the CAC and/or ID Card(s) are not worn. The Contractor shall not display or use any badge as a means of personal identification outside the installation.

C. In the event that a Contractor employee damages his or her CAC and/or ID Card, the Contractor shall report the damaged CAC and/or ID Badge within two (2) working hours after discovery to the KO or designee. The Contractor shall arrange for a replacement CAC and/or ID Card. The Contractor shall return all Government provided CAC and/or ID Card(s) to the Government IAW TE 1.2 Common Access Card (CAC) Procedures. Contractor personnel failing to return their Government CAC and/or ID Card are subject to criminal charges under United States Code (USC) Title 18, Chapter 1, Section 499 and 701.

C1.4.3 Information System Security A. Upon favorable review and initiation of the PSI to establish the suitability of an employee for the job and the approval for temporary IT access pending final adjudication but not less than fourteen (14) working days prior to the employee’s start date, the Contractor shall request Information Technology (IT) eligibility for an employee requiring access and passwords to the Government data systems. The employee may start prior to the fourteen working day timeline at the Contractor’s discretion provided all other Personnel Clearance requirements are met and there is adequate Contractor workload which does not require IT access. All Contractor employees who perform data entry and query functions shall require IT Level III category eligibility (the minimum access level that includes no sensitive or classified information).

B. Contractor access to Government IT data systems shall be granted on a “need‐to‐know” basis, IAW DLAI 8510.01 Information Assurance (IA) Management Controls to Contractor personnel who will perform data input and retrieval functions and for “clearance special access,” if applicable IAW DoD 5200.2‐R, Personnel Security Program. All

Contractor personnel provided with access to Government computers and systems shall observe IT security policies and procedures as provided by the KO or designee. The Contractor shall notify the KO or designee within 12 hours when, for reasons of personnel resignation, reassignment, termination, or completion of portions of the contract, Contractor personnel no longer require access to Government systems.

C. The Contractor shall observe all copyright agreements. In the interest of protecting Government systems from computer viruses, the Contractor shall not use public domain software nor shall Contractor personnel download software from public bulletin boards or Internet websites. Should the introduction of a computer virus or malicious destruction of computer software, stored information, or hardware result from the use of public domain software or from software taken from a public bulletin board or Internet website, the Contractor shall be required to repair the damage and incur all costs at no expense to the Government and without impact on delivery schedules.

C1.4.4 Safeguarding Information A. The Contractor shall not allow access or disclosure of contract related information regarding the operations of the

Distribution Center to any Government agency, non‐Government agency, or individual unless specifically authorized by the KO or designee. The Contractor shall provide documents and files requested by such parties to the KO or designee within the timeframe requested. All files are the property of the Government and the Contractor shall turn all files over to the KO or designee at the completion or termination of this contract.

B. The Contractor may be required to access data and information that is proprietary to a Government agency or Contractor or that is of such nature that its dissemination and use other than as specified in this contract would be adverse to the interests of the Government or others. The Contractor and its personnel shall not divulge or release data or information developed or obtained under performance of this contract except to Government personnel who are authorized to receive the information or upon written approval of the KO or designee. The Contractor shall not use, disclose, or reproduce proprietary data that bears a restrictive legend other than as specified in this contract.

C. Disclosure of information regarding operations and services of the Distribution Center to persons not entitled to receive it, or failure to safeguard any classified information that may come into the Contractor’s control in connection with work under this contract, may subject the Contractor, its agent, or its employees to criminal liability under USC Title 18, Crimes and Criminal Procedure, Part I, Crimes, Chapter 37, Espionage and Censorship, Sections 793, Gathering, Transmitting or Losing Defense Information, and Section 798, Disclosure of Classified Information.

Neither the Contractor nor its employees shall disclose or cause to be disseminated any information concerning the operations of the activity which could result in, or increase the likelihood of, the possibility of a breach of the Distribution Center’s security or interrupt the continuity of the Center’s operation.

D. The Contractor shall report any security deviation or Practices Dangerous to Security (PDS), to include Communications Security (COMSEC), Operations Security (OPSEC), Information Security (INFOSEC), etc., to the KO or designee within one (1) hour of discovery. PDS have the potential to jeopardize the security of sensitive information and material if allowed to perpetuate. Examples include, but are not limited to, any knowing, willful, or negligent action that could reasonably be expected to result in an unauthorized disclosure of classified information; to include a loss or gain of classified material; failing to properly dispose of sensitive documents; leaving doors unsecured; and allowing unauthorized access to Security Areas such as pilferable and hazardous storage. These practices, when identified, shall be reported immediately to the KO or designee and the Contractor shall take the appropriate action that includes, but is not limited to, making changes or providing training to ensure the security of sensitive information and material.

C1.4.5 Facility Security A. The Contractor shall control access by locking or unlocking the areas or facilities used by the Contractor in the performance of the contract requirements. The Contractor shall lock all overhead doors, cages, vaults, warehouse doors, windows, and other areas for reasons of internal security before leaving an area unattended and prior to the conclusion of any working day. The Contractor shall notify the KO or designee of any facility security concerns.

C1.4.6 Authorized Visitor Control A. Authorized visitors on official business related to the contract shall obtain approval from the host installation Law

Enforcement and Security Office and the KO or designee for entrance to the host installation. The Contractor shall submit a DLA Form 1818, Visitor Request Form, or equivalent form to the KO or designee at least one (1) week in advance for all planned off‐base visitors needing base access and shall follow the host installation policy for all visitors. The Contractor shall develop specific procedures for identification (ID) and control of all visitors to warehousing and administrative areas and IAW Navy and Host Installation Security Plan.

C1.4.7 Contact of a Suspicious Nature

A. Contractor personnel who have been contacted under suspicious circumstances shall report that contact immediately to their supervisor, who shall report it within two (2) hours to the KO or designee for action. Suspicious contacts for reporting purposes are defined as:

1. Contact with an individual (regardless of nationality) that suggests to the Contractor employee that an intelligence gathering or terrorist organization may have targeted him or her for possible intelligence exploitation.

2. A request by anyone (regardless of nationality) for illegal or unauthorized access to classified or unclassified sensitive information.

3. Contact with a known or suspected intelligence officer from any country.

4. Contact with a foreign diplomatic establishment, whether in the U.S. or abroad, for personal or official reasons.

Certain Contractor personnel in positions designated as “sensitive” by the Government may also be required to inform their chain of command in advance of the nature and reason for contacting a foreign diplomatic establishment or travel to countries on the State Department list whose interests may be adverse to the United States.

B. Additionally, Contractor personnel who have information about activities pertaining to espionage, terrorism, unauthorized technology transfer, sabotage, sedition, subversion, spying, treason, unauthorized release of classified or unclassified controlled information, or unauthorized intrusions into automated information systems shall report that information immediately to the KO or designee for action.

C1.5 Safety and Occupational Health (SOH) A. Contractors shall be responsible for their own safety and health programs and shall address the following:

1. Management Leadership and Employee Involvement;

2. Worksite Analysis;

3. Hazard Prevention, Report and Control, which includes procedures to report hazards including the following:

a. Identification of personnel to whom suspected hazards may be reported and when personnel should do so

b. Oral vs. written reports

c. Protection against reprisals for people filing reports

d. Timeframes for investigation of alleged hazard and response to the employee filing the report

4. Safety and Health Training.

B. The Contractor shall encourage employees to make oral reports to supervisors as the promptest and effective method of identification, especially for imminent hazards. The Contractor shall use Contractor equivalent, when reporting hazards in writing. The Contractor shall have forms readily available at workplaces for employees to use, either via hard copy or electronically.

C. The Contractor shall document and submit to the KO or designee, for acceptance, a copy of their written Safety and Occupational Health (SOH) Program (see CDRL A002) no later than 10 calendar days prior to the start of full performance and shall provide all updates and revisions to the SOH Program within 30 working days of change. The Contractor’s SOH Plan shall be developed and maintained using SOH standards consistent with the most stringent of applicable Federal, State, host country, and local regulations. The OSH Plan shall address the Contractor’s approach to develop and implement systems to effectively identify, evaluate, prevent, and control occupational hazards to prevent employee injuries and illnesses through: management leadership and employee involvement; worksite analysis; hazard prevention and control; and safety and health training meets minimum regulatory requirements.

D. The Contractor shall appoint a Safety and Occupational Health representative(s) to ensure the SOH Plan is enforced.

E. The Contractor shall notify the KO or designee via email or verbally, within one (1) hour for imminent danger situations or potentially serious situations, IAW the OSHA Act. The KO or designee will review the OSHA 300 Log of Work Related Injuries and Illnesses submitted IAW CDRL A002 at the end of each quarter of the year (January, April, July, and October).

F. The Contractor shall print a copy of their annual OSHA Form 300A and post in the work place IAW OSHA requirements during the period of February 1 through April 30 each year for the previous calendar year.

G. The Contractor’s SOH Representative shall attend working groups, safety meetings and councils and participate in and administer safety campaigns, educational material, safety bulletins, and other safety directives as requested by the KO or designee.

C1.6 Electrostatic Discharge (ESD) Control Program A. The Contractor shall, when required by the government, establish, implement, and document an ESD Control

Program (See CDRL A003) 30 days prior to the start of full performance and process Electrostatic Discharge Sensitive (ESDS) items IAW Military Standard (MIL‐STD) 1686, Electrostatic Discharge Control Program for Protection of Electrical and Electronic Parts, Assemblies and Equipment (Excluding Electrically Initiated Explosive Devices).

B. The Contractor may use the following Military Handbooks as guidance in the performance of the requirements identified in MIL‐STD 1686:

1. Military Handbook (MIL‐HDBK) 263 Electrostatic Discharge Control Handbook for Protection of Electrical and

Electronic Parts, Assemblies, and Equipment (Excluding Electrically Initiated Explosive Devices) (Metric)

2. MIL‐HDBK 773 Electrostatic Discharge Protective Packaging.

C. The Contractor, when required by the government, shall appoint an ESDS coordinator and provide his or her name and phone number to the KO or designee at the start of full performance. The ESDS coordinator shall ensure all regulatory requirements for ESDS material are followed; ensure all Contractor personnel who handle and process ESDS material are fully trained; and coordinate any audits that may be performed by other government agencies, manufacturers and users of ESDS material.

D. The Contractor shall perform the special cleaning requirements for Electrostatic Discharge (ESD) areas and shall not use topical anti‐static spray, waxes, polishes or similar material on the floor mats or tabletops IAW MIL‐HDBK 773, Electrostatic Discharge Protective Packaging. The Contractor shall sweep dust and dirt from ESD tabletops and floor mats as often as needed to prevent any accumulation.

C1.7 Transition Plan A. In order to allow for a smooth and orderly transfer of responsibility for Distribution Labor Support from the incumbent Contractor to the new Contractor, the Contractor shall participate in a transition period during which the incumbent Contractor shall continue to perform the distribution services IAW the contract. This period will commence upon award of the contract and will continue for a period not to exceed 90 calendar days.

B. Prior to completion of the transition period, the KO or designee will assess the Contractor’s ability to perform. The Contractor shall complete the necessary steps for assumption of the Distribution Labor Support operation during the transition period and shall meet all requirements as specified in the contract with the beginning of full performance.

If the Contractor fails to successfully complete all tasks required under transition, the Government reserves the right to extend the transition period until all tasks are completed.

C. The Contractor shall provide a detailed Transition Plan and Reports (See CDRL A001) that sets forth actions, plans, procedures, and time‐lines necessary to ensure a smooth transition starting at contract award to full performance start date minimizing disruption to the current mission. The Transition Plan shall include a Plan of Action and Milestones (POAM) using MS Project or equal software and shall identify all tasks and sub‐tasks necessary for transitioning to full contract performance. The Transition Plan shall, as a minimum, address the following requirements:

1. Within five (5) calendar days from the date of contract award, the Contractor shall complete all required hiring actions for the Project Supervisor.

2. Within twenty (20) calendar days of the date of contract award, the Contractor shall complete all hiring actions for personnel required to perform the requirements of the contract and ensure employees who will require access to the Installation and Government Information Technology (IT) systems obtain a Common Access Card (CAC) IAW paragraph 1.4.1 and 1.4.2, of the PWS.

3. Address the training plan to have Employees trained in applicable training areas NLT than the start of full performance.

4. The Contractor shall ensure that all new employees are ready to begin working on the first day of full performance.

D. The Government will provide orientation to the Project Supervisor during the transition period that will cover topics such as familiarization with operations, facilities location, assigned parking, and issuance of building passes.

C1.8 Preparedness Exercises A. As directed by the KO or designee, the Contractor shall participate in preparedness exercises relating to security disaster preparedness and response, wartime response, and emergency and environmental and similar preparedness exercises.

B. The Contractor shall participate in emergency and recall notification and personnel accountability exercises. The Contractor shall establish emergency notification and recall and personnel accountability procedures IAW DoDI

3001.02 Personnel Accountability in Conjunction with Natural or Manmade Disasters, and test those procedures twice annually and when directed by the KO or designee. During the exercise, the Contractor shall determine the status and whereabouts of assigned personnel, report the status of each Contractor employee to the KO or designee within established timelines, and continue to report periodic status until further direction by the KO or designee.

The Contractor shall follow their personnel accountability procedures in the event of a real emergency as directed by the KO or designee.

C1.9 Contract TransitionOut and Continuity of Service Plan

A. The services provided under this contract are vital to the Government and must be continued without interruption during a transition‐out to a successor Contractor at the end of the performance period. In addition to the requirements that may be requested pursuant to FAR 52.237‐3, Continuity of Services, the Contractor shall participate in transition‐out requirements as requested by the KO or designee upon a new contract award and cooperate with the incoming Contractor for a successful and transparent transition.

Section C2 Definitions and Acronyms The DoD Dictionary of definitions and terms is available on the Internet at http://www.dtic.mil/doctrine/dod_dictionary/.

Section C3 Government Property, Equipment, Systems, Training and Support Services

C3.1 Government Property (GP)

A. The Government will provide all operating materials and supplies; Material Handling Equipment (MHE), miscellaneous warehouse equipment, Information Technology (IT) equipment that includes network equipment, desktop hardware, software, printers, and wireless devices; and IT data systems in the performance of the contract requirements. The Government is responsible for the upgrade and maintenance of Government‐furnished IT data systems.

B. The Government will provide On‐the‐job (OJT) training to Contractor employees. When requested by the KO or designee, the Contractor shall complete refresher training to comply with Government training requirements. The Government will provide training to the Contractor for all Government‐ transactional data systems to include MAT.

The Government will be responsible for instructor costs associated with Government provided training.

C. At no cost to the Contractor, the Government will provide the services to be used exclusively to perform the requirements of this contract that include custodial services, refuse and recycling collection, Government forms, emergency medical services, police and fire protection, telephone, and utilities.

D. There is no requirement for the Contractor to provide any materials, equipment or supplies to the Government for this effort. This effort is for labor only. All materials, equipment or supplies that Contractor personnel will need to perform this requirement will be provided by the Government. The Contractor shall only provide Personal Protective Equipment (PPE) for all Contractor employees.

C3.2 Government Training A. MHE will include Cat III Weight Handling Equipment (WHE) or Chain Hoist / Electric Hoist WHE, and/or a 4,000 lb.

to 30,000 lb. capacity forklift(s), and/or a man‐a‐board swing lift(s). All Government Furnished Equipment (GFE) and Government Furnished Material (GFM) shall be returned at the end of the period of performance.

B. The Government will furnish applicable training to Contractor personnel or as necessary for new employees. Work assignments will be coordinated with Project Supervisor and applicable training provided as necessary in support of the following Government and commercial data systems and software:

1. Enterprise Resource Planning (ERP)

2. Supply Small Arms data base (SUSA)

3. Transportation/Distribution Branch internal Packaging and Preservation Database

4. Crane site/DLA Preservation and Packaging data base (Pac‐Trac)

5. Other Government furnished data systems as directed by the COR

6. DLA Distribution Norfolk, at Crane, will provide as required applicable software training on Government systems. This training may be traditional classroom, VTC, or on the job, training provided by a government employee or experienced contractor.

7. Official MHE training will be sponsored by DLA Distribution Norfolk at Crane, IN and provided by NAVFAC Crane. Forklift training consists of 1 week of classroom training and an operational proficiency test. The Contractor shall schedule training as necessary for new employees. MHE Operators shall be licensed to operate up to a 20K forklift. The Contractor shall furnish the licenses to any employee completing the training.

8. Contractor personnel performing preservation and packaging shall complete the following online training course, PACK‐1A‐DL Military Preservation and Packing for Storage and Shipment (Phase 1‐course approximately 26 hours), within 45 calendar days of contract award. New employees shall complete the course within 45 calendar days of employment start date. The course link is https://atiam.train.army.mil/soldierPortal. Employee CAC required for registration. The Contractor shall contact the COR if unable to access this course.

Section C4 Contractor Requirements

C4.1 Operating Equipment

A. The Contractor shall ensure Contractor provided equipment is maintained and repaired.

B. The Contractor shall ensure Contractor employees who operate or maintain motor vehicles, MHE, hoisting and rigging equipment, or other equipment obtain the required licensing, certification, or specialized training IAW OSHA Standards prior to use and maintain them in an operational status during the performance of the contract requirements

C. The Contractor shall ensure Contractor employees that operate motor vehicles including, but not limited to, heavy tow tractors, semi‐tractors, and MHE, maintain a valid state driver’s license with all class and commodity endorsements required by the Commercial Motor Vehicle Safety Act (49 USCS 3110 et seq.) and the applicable state laws and regulations for the type of vehicle operated or commodity being transported. IAW Commercial Motor Vehicle Safety Act (49 USCS 3110 et seq.), employees shall have a state issued commercial driver’s license to operate a vehicle with a gross vehicle weight rating of more than 26,001 pounds and any vehicle that is transporting

HAZMAT.

D. The Contractor shall perform and document daily operator maintenance. Contractor employees shall inspect equipment for discrepancies before, during, and after operation to ensure that the equipment is in a safe and serviceable condition. The Contractor employees shall perform operator maintenance that includes but is not limited to replacing fuses, maintaining tire pressure, and topping off fluid levels. Maintenance and repair above the daily operator maintenance shall be IAW paragraph C‐4.5, Equipment Maintenance, and sub‐paragraphs. The Contractor shall provide supplies that include but are not limited to tire inflation devices, oil, windshield cleaning fluid, and fuses that are required to perform operator maintenance.

C4.2 Materials and Supplies

A. The Contractor shall provide Personal Protective Equipment (PPE) appropriate for the work to be performed (e.g., safety shoes or boots, work gloves, safety glasses).

C4.3 Training A. The Contractor shall be responsible for any costs in excess of that allowed under FAR Part 31.205‐46, Travel Costs, and the appropriate regulations cited therein, incurred because of its attendance at the Government off‐site training.

Travel costs for individuals failing Government training will not be reimbursed.

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