Solicitation - N6817126QN035.pdf

WOMEN-OWNED SMALL

BUSINESS (WOSB)

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

1. REQUISITION NUMBER PAGE 1 OF

2. CONTRACT NUMBER 3. AWARD/EFFECTIVE

DATE

4. ORDER NUMBER 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE

DATE

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME b. TELEPHONE NUMBER (No collect calls)

8. OFFER DUE DATE/

LOCAL TIME

9. ISSUED BY

13b. RATING

14. METHOD OF SOLICITATION

CODE

15. DELIVER TO 16. ADMINISTERED BY CODE

18a. PAYMENT WILL BE MADE BY CODE17a. CONTRACTOR/

OFFEROR

CODE

FACILITY

CODE

CODE

TELEPHONE NUMBER

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN

OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED

REQUEST

FOR QUOTE

(RFQ)

INVITATION

FOR BID

(IFB)

REQUEST

FOR

PROPOSAL

(RFP)

SEE ADDENDUM

19.

ITEM NUMBER

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Government Use Only)

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH

AND DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND

ON ANY ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS

SPECIFIED

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . . YOUR OFFER ON SOLICITATION

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

30b. NAME AND TITLE OF SIGNER (Type or print) 30c. DATE SIGNED

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

31b. NAME OF CONTRACTING OFFICER (Type or print) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION IS NOT USABLE

STANDARD FORM 1449 (REV. 11/2021)

Prescribed by GSA - FAR (48 CFR) 53.212

10. THIS ACQUISITION IS UNRESTRICTED OR

NORTH AMERICAN

INDUSTRY CLASSIFICATION

STANDARD (NAICS):

SIZE STANDARD:

13a. THIS CONTRACT IS A

RATED ORDER UNDER

THE DEFENSE PRIORITIES

AND ALLOCATIONS

SYSTEM - DPAS (15 CFR 700)

SET ASIDE: % FOR:

11. DELIVERY FOR FREE ON

BOARD (FOB) DESTINATION

UNLESS BLOCK IS MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

ARE ARE NOT ATTACHED

ARE ARE NOT ATTACHED

27a. SOLICITATION INCORPORATES BY REFERENCE (FEDERAL ACQUISITION REGULATION) FAR 52.212-1, 52.212-4. FAR 52.212-3

AND 52.212-5 ARE ATTACHED. ADDENDA

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

8(A)

ECONOMICALLY

DISADVANTAGED

WOMEN-OWNED SMALL

BUSINESS (EDWOSB)

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

(SDVOSB)

HUBZONE SMALL

BUSINESS

SMALL BUSINESS

NOTE: OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, AND 30.

Solicitation/Contract Form Continuation

Janitorial services for NAVSUP FLCSI facilities

N6817126QN035

Continuation of Supplies or Services and Prices/Costs

Additional Information/Notes

PERFORMANCE WORK STATEMENT (PWS)

Janitorial Services for NAVSUP Facilities

A. Description of Services. The Contractor shall provide the managerial, supervisory, administrative, direct, and overhead personnel necessary to perform the work specified in this Contract, including the provision of all labor, transportation, equipment, supplies and materials to perform janitorial services in accordance with (IAW) this Contract at the following Navy Supply Fleet Logistics Center facilities on Navy Air Station (NAS), Sigonella.

Building 318, Post Office, NAS 1

Building 537, NAVSUP FLC-SI (HQ), NAS 2

Building 720, Site Sigonella including Post Office, NAS 2

Building 1020, HAZMAT Center, NAS 2

Note: NAVSUP FLC-SI facilities are located at two (2) different geographical areas and it is highly encouraged to schedule a site visit to see the facilities listed above.

1. Contract Performance Standard: Outstanding services begins with a clean, neat and professional working environment in accordance with International Management Standard Association and Cleaning Industry Management standards. Accordingly, the Contractor is expected to perform all requirements of this Contract in an exemplary manner with minimal oversight.

2. Approximate square footage of each facility is as follows which will be shared by facility housekeeping staff as well.

The purpose of this contract is to augment/supplement facility housekeeping staff with additional contracted housekeepers.

Building 318 (Post Office) with annex, 4,561 square feet

Building 537 FLC-SI (HQ), 20,585 square feet

Building 720 General Purpose Warehouse (Post Office), 14,182 square feet

Building 720 General Purpose Warehouse, (ATAC) 1,410 square feet

Building 720, Administrative, 11,336 square feet

Building 720, Post Office, 16,497 square feet

Building 1020, HAZMAT Center (Administrative Area), 4,000 square feet

3. Cleaning Services and Frequencies are set forth at the end of this PWS in Appendix I.

B. Basic Cleaning Services - The Contractor shall perform the following basic cleaning services:

1. Aseptic Cleaning Techniques: The Contractor shall use aseptic cleaning techniques, defined as using practices and procedures to prevent contamination from pathogens in order to minimize the risk of infection, in the performance of this Contract.

2. Urgent Cleaning: The Contractor, if currently on site, shall immediately respond to any urgent cleaning requirements either communicated by NAVSUP or if observed, including without limitation to include spills.

3. Maintaining Floors: All floors, except carpeted areas, shall be swept, dust-mopped, and wet- mopped using microfiber material mops daily in kitchenette/breakrooms, twice per week in common areas, and weekly in office(s) and work station areas and/or as needed to ensure a uniform, glossy appearance free from dirt, debris, dust, scuff marks, heel marks, other stains and discoloration, and other foreign matter, and to prevent quat binding. Baseboards, corners, and wall/floor edges shall also be clean and free from dirt. All floor maintenance solutions shall be removed from baseboards, furniture, trash receptacles, and all other areas/items adjacent to the floor. Chairs, trash receptacles, and other moveable items shall be moved to maintain floors underneath these items. All moved items shall be returned to their original and proper position.

4. Removing Trash: All trash receptacles in offices and workstations to include NAVSUP receptacles in excess trash in the kitchenette areas shall be emptied and returned to their initial location. Boxes, cans, and paper placed near a trash receptacle and marked "TRASH" shall be removed. All trash receptacles shall be fitted with a disposable clear, plastic liner. All plastic liners for trash receptacles of any sort shall be replaced with new ones when the receptacle is emptied. The trash shall be deposited in the nearest outside trash collection container, as directed by the COR. All streams of trash are to be removed. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

5. Emptying Recycling Containers: All recycling containers shall be emptied and returned to their initial location at workstations and offices. Cardboard boxes shall be broken down and placed within the recycling dumpster. All recycle receptacles shall be fitted with a disposable clear, plastic liner and replaced with a new one, if required. Cans, paper, and other recyclables placed in or near a trash receptacle shall be removed and placed within the recycling dumpster. Recycling containers shall be left clear, free of foreign matter, and free of odors.

6. Cleaning Mirrors: Clean all minors, including mirrors/glass in doors, partitions, walls display cases, and directory boards. After cleaning, there shall be no traces of film, dirt, smudges, water, or other foreign matter.

7. Cleaning Windows: Clean the interior surface of all windows. The facility currently has a contract that provides deep cleaning to the windows twice a year to all windows, however it is the expectation that any visible fingerprints and or smudges/soil are addressed on windows and walls each day and/or as needed. The frequency of cleaning interior and exterior glass in Post Office areas is required daily.

8. Vacuuming Carpets: Vacuum carpeted areas, which includes area and throw-rugs. After vacuuming, the carpeted area shall be free of all visible dirt, debris, litter, and other foreign matter. All spots shall be removed by the carpet manufacturer's approved methods as needed. All tears, burns, and raveling shall be brought to the attention of the COR as soon as practicable.

9. Vacuuming/Cleaning Floor Mats: Vacuum and/or clean interior and exterior floor mats of all visible lint, litter, soil, and other foreign matter. Soil and moisture underneath mats shall be removed, and mats returned to their original location.

10. Cleaning and Disinfecting High-Touch Points: Clean and disinfect all High-Touch Points in common/public areas. High-Touch Points are surface areas that are likely to be touched by patients, staff, vendors, and/or visitors. Examples of High-Touch Points include without limitation: horizontal surfaces; handrails; elevator buttons; elevator panels; elevator holding rails; waiting room furniture;

water fountains; windowsills; hallway bumper guards (upper and lower); door handles; and light switches.

11. Dusting: All horizontal surfaces shall be dusted or otherwise cleaned to eliminate dust collection. All vertical surfaces shall also be kept free from the accumulation of dust. All furniture, computers, and printers and other equipment shall also be kept free from dust.

This applies to all dust-gathering surfaces up to three (meters) from the ground.

12. Cleaning HVAC Vents: All heating and air conditioning ventilation grates, grills, louvers, and covers shall be kept free from dust and dirt.

13. Cleaning Fluorescent/LED Light Fixture Diffusers: All plastic diffusing lenses for ceiling-mounted fluorescent light fixtures shall be kept clean on both sides of the diffuser, free of dust, dirt, and dead insects.

14. Cleaning Water Fountains: All water fountains shall be cleaned and disinfected daily, including the drains. Water fountains shall be free of streaks, stains, spots, smudges, and scale.

15. Flushing requirements: Documented flushing and running of faucets is a daily requirement needing to occur on all toilets, urinals, eyewash stations, and sinks as part of the facility water safety program. This is a shared responsibility that shall occur between regular and contracted housekeeping staff. Contractor shall include all instances of these items not working properly.

16. Emptying/Cleaning Exterior Trash Receptacles: All exterior trash receptacles shall be emptied and returned to their initial locations. Boxes, cans, and paper placed near a trash receptacle and marked "TRASH" shall be removed. All trash receptacles shall be fitted with disposable clear, plastic liner. All plastic liners for trash receptacles shall be replaced with new ones when the receptacle is emptied. The trash shall be deposited in the nearest trash collection container as directed by the COR. Trash receptacles shall be left clean, free of foreign matter, and free of odors.

17. Elevator: All exterior and interior surfaces shall be clean, free of finger marks, smudges, and polished. The light diffusers and fixture shall be dusted, and any trash or foreign debris removed. Exterior doors and frames shall be cleaned and polished daily. Metal surface shall be uniformly free of obvious dirt, stains, and streaks and shall maintain a uniform luster with protective coat. The elevator door tracks shall be cleaned daily to remove dirt, foreign debris, built up debris and other extraneous matter. Routing cleaning is important for the operation, safety, and efficiency of the elevator.

18. Eye Wash Stations: Proper eyewash station cleaning requires adherence to ANSI/ISEA Z358.1 standards, which emphasize regular, often weekly, activation and flushing to ensure functionality and hygiene. The eyewash stations shall remain clean, accessible, and operational to prevent the build-up of bacteria and sediment. The Contractor is responsible to perform functionality test, inspection, and complete/post documentation weekly.

19. Kitchenette: The Contractor shall be responsible for the daily cleaning inside and out, of all government-owned microwave ovens, including kitchenette/countertop surfaces, and bi-monthly (twice per month) cleaning of refrigerators.

20. Stairwells: Exposed Surfaces, Treads, Risers, and Landings. Stairways, stairwell entrances, landings, railings, risers, ledges, door grills/louvers, doors, treads, fire apparatus, light fixtures, and surrounding areas shall be cleaned on a bi-weekly basis and shall be free of dirt, dust, litter, and debris. The handrail should be kept free of obvious dirt, dust, stains, and any other extraneous matter.

21. Shredders: The Contractor shall be responsible to empty the contents of all designated shredders and replacing the clear plastic bag liner, as needed. The shredded paper will be transported to the nearest bulk paper waste container for recycling.

22. Pressure Washing; The Contractor shall pressure wash the main entrance areas and sidewalks, of all NAVSUP occupied facilities.

Pressure washing shall be accomplished IAW industry standards to remove all dirt, debris, residue, gum, and grease. After pressure washing, the area shall be rinsed clean with clear water, and squeegeed. All areas must be free of puddles or standing water to prevent a slipping hazard. Following the pressure washing, a post-treatment product such as bleach is required to prevent algae growth and brighten the concrete and paver surfaces. Coordination required with the COR to redirect foot traffic and provide an alternate access route into and from the facility.

23. Spot-Cleaning: Perform spot-cleaning on a continual basis using microfiber cloths, EPA-registered, or equivalent, disinfectants and cleaners on all surfaces, particularly High-Touch Points, including without limitation: door handles; handrails, and light switches.

Spot- cleaning includes without limitation, removing or cleaning smudges, fingerprints, marks, streaks, and spills from washable surfaces of all walls, partitions, vents, grillwork, doors, door guards, door handles, push bars, kick plates, light switches, temperature controls, fixtures, furniture, and various non-critical surfaces. After cleaning, surfaces shall have a clean, uniform appearance, free of streaks, spots, and other evidence of soil. The Contractor shall notify the COR as soon as practicable if an area or item cannot be successfully spot cleaned.

C. Floor Cleaning Services.

1. Strip, Scrub, and Wax Floors: Tile floors shall be stripped, scrubbed, and waxed to maintain sanitary conditions and a clean, uniform, glossy appearance free of scuff marks, wax build-up, and other stains or discolorations. Stripping shall be accomplished using a non- ammoniated finish remover. Floors shall be completely clean, free of stripper, dirt, hair, and debris, prior to applying any wax. The Contractor shall use a nonskid wax. The Contractor shall apply a minimum of two (2) coats of finish. The Contractor shall remove all floor products splashed onto baseboards, walls, and any other surfaces. Additional finishing may be required in heavy traffic areas between regularly scheduled finishing to keep the floor protected and provide an even appearance.

Scheduling/Frequency of floor care services shall be established and/or scheduled in conjunction and in collaboration with the COR and shall be accomplished on a continual rotational basis and/or as needed.

2. Clean and Shampoo Carpets: Shampoo carpeted areas, including area and throw-rugs, to create a uniform appearance free of stains and discoloration. Any spots or stains shall be removed by the carpet manufacturer's approved methods as soon as noticed.

A heavy-duty spot remover may be required in heavily soiled areas. All cleaning solutions shall be removed from baseboards, furniture, trash receptacles, chairs, and other similar items. Chairs, trash receptacles and other items shall be moved to clean carpets underneath and returned to their original location upon completion and a dry surface. Scheduling/Frequency of floor care services shall be established and/or scheduled in conjunction and in collaboration with the COR and shall be accomplished on a continual rotational basis and/or as needed.

D. Materials and Supplies. All material and supplies shall be furnished by the Contractor. All disinfectants used in the cleaning of the facility shall be FDA/EPA-approved, or equivalent, and approved by the COR. Microfiber mops and rags shall be used throughout the facility and the Contractor will supply all consumable supplies, including hand sanitizer and dispenser soap. The Contractor also provide additional housekeeping carts and basic cleaning supplies/materials, including cleaning disinfectants, general cleaners, brooms, and mops.

1. Material Safety:

a. All cleaning agents shall be kept in their original containers with legible labels.

b. The Contractor shall properly dispose of all cleaning agents and chemicals after use.

c. All supplies shall be properly stored in janitorial closets, or other areas designated by the COR.

d. The Contractor shall obtain and provide the COR with an electronic PDF copy of Safety Data Sheets (SDS), or equivalent, for all hazardous materials before bringing the materials on the installation. The SDS for the proposed hazardous material shall be reviewed and accepted by the COR. The COR reserves the right to disapprove any materials and/or chemicals.

E. Staffing.

1. Housekeeper: These Contractor employees will perform general work under this contract. The Contractor shall designate a main POC/Housekeeping Supervisor/Lead to be responsible for all services to be provided under this Contract and who shall serve as the primary point-of-contact for the COR. The Contractor may designate an Alternate Housekeeping Supervisor/Lead to serve as a backup to the Housekeeping Supervisor/Lead.

2. Leader/Supervisor: The Contractor shall designate a Housekeeping Supervisor/Lead, with the following responsibilities:

ensure the quality of the work meets the requirements of this Contract; take employee attendance; coordinate administrative actions between the COR or the COR's designee and Contractor employees and perform housekeeping work as working supervisors. The Housekeeping Supervisor/Lead or the Alternate Housekeeping Supervisor/Lead are required to be fully conversant in both English and Italian, and shall be available by telephone during all shifts and shall attend all scheduled meetings. The COR may permit virtual meeting attendance by telephone or working supervisors. At all times, at least one of the Contractor's on-site staff must be fully conversant in both English and Italian.

3. Personnel Requirements: The Contractor shall ensure that personnel performing services under this Contract meet the following requirements:

a. All personnel shall be fully trained, completely competent, and otherwise meet all legal requirements for performing these services at a US Government facility, including all training recommended by the Occupational Safety and Health Administration (OSHA) or equivalent standard in Italy.

Note: In addition to these requirements, all employees shall be healthy when performing services under this Contract; sick employees shall not report to work, and employees that become sick at work shall depart the facility as soon as possible.

a. Physically Qualified: All employees shall be physically able to perform services under this Contract, to include the following: ability to lift 50 pounds; prolonged standing and walking; and frequent bending at the waist.

b. Proper Behavior: While onsite, all employees shall be courteous and respectful of the staff, visitors, and each other. Contractor employees shall not be rude, argumentative, or confrontational with anyone. Any violation of this policy is grounds for immediate revocation of that person's access badge and a permanent ban from the base.

c. Hygiene and Grooming: All employees shall maintain proper hygiene and grooming standards while on onsite.

d. Base Access / Security: Base access guidance and direction will be provided by the COR upon contract award which shall comply with NASSIGINST 5530.3D.

e. Able to Communicate: All employees shall be able to effectively communicate in English Italian. The or purpose of this requirement is to ensure that all employees can understand any alerts or warnings, oral and written, issued by the facility.

4. Uniforms: The Contractor shall provide a standard custodial-type uniform to its personnel that is easily recognizable and clearly distinguishes them as Contractor personnel. The Contractor shall ensure all employees wear a uniform with their company's logo during performance of this contract. Uniforms shall: present a neat, distinctive appearance; be clean and maintained in good repair, and be worn as designed by the manufacturer. A standard custodial uniform is a collared work-shirt (button- down or polo style), pants or skirt of twill or similar material, and footwear that covers the entire foot for safety purposes.

Contractor personnel shall not wear hats.

5. Identification Badges: Personnel shall wear their Government-issued identification badge so that it is clearly visible on the front of the uniform and above the waist.

F. Scheduling.

1. Staffing: The Contractor shall determine and provide the necessary number of employees including the Leader(s). The Contractor shall ensure NAVSUP facilities are cleaned as scheduled regardless of call-outs or employees otherwise not appearing for work. This requirement will be monitored by the COR.

2. Work will be performed during normal working hours 0730 - 1600 Monday through Friday. No custodial cleaning services will be performed on American or Italian National Public Holidays. Any work scheduled for those days must be performed during the next scheduled work day.

US Federal Holidays: Days of Non-Scheduled Activities (DONSA) are not considered federal holidays.

a. New Year's Day;

b. Birthday of Martin Luther King, Jr.;

c. President's Day;

d. Memorial Day;

e. Juneteenth National Independence Day;

f. Independence Day;

g. Labor Day;

h. Columbus Day/Indigenous People's Day;

i. Veterans Day;

j. Thanksgiving Day;

k. Christmas Day; and

l. Any other day declared a Federal Holiday by Presidential Proclamation.

Note: All times are Local (Central European Time) during the winter months, which is UTC+1. During the summer, it switches to Central European Summer Time (CEST) which is UTC+2. This means clocks move forward one hour for Daylight Saving Time.

3. Personnel List: No later than seven (7) calendar days after Contract award, the Contractor shall provide a Schedule with personnel to the COR, which shall include the names and telephone numbers for the Lead Housekeeping Supervisor, the Alternate Lead Housekeeping Supervisor (if designated). The Schedule shall also contain the names of all personnel by assigned building.

The Contractor shall provide an updated Schedule to the COR within the first five (5) working days of each month thereafter. The COR will be notified in writing of substitution of personnel at least five (5) working days in advance of personnel change.

G. Performance Requirements.

1. Janitorial Closets:

a. All designated janitorial closets shall be kept clean and orderly. No food or drink shall be stored in a janitorial closet.

b. Mop heads and bristles shall be stored clean and free of debris.

c. Mop buckets, buckets, and miscellaneous containers shall be free of standing liquid and debris.

d. Cleaning chemicals shall be stored below five (5) feet from the floor and below any paper products. Supplies shall be stored in cabinets off the floor. Brooms and mops may hang from wall-hooks.

e. Electrical equipment shall be in working order. No broken or unsafe equipment of any kind shall be stored in a janitorial closet.

f. The following are prohibited from use in janitorial closets: corrugated cardboard; wood shelving; and pallets.

2. Safety:

a. Housekeeping carts shall not be left unattended or parked in public areas where they could cause an obstruction, such as doorways or blocking handrails. All Housekeeping cart doors shall be locked when not in use.

b. Wet floor signs shall be used to designate wet areas on the floor and removed when the floor is dry. Signs shall be placed so as not to be an obstruction or otherwise pose a hazard.

c. Contractor staff shall not wear earbuds or headphones during the performance of their work.

H. Quality Assurance.

1. Quality Control Program ("QC Program"): The Contractor, in coordination with the COR, shall develop and maintain a Quality Control Program to ensure that all delivered services are performed in accordance with this Contract and accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of non- conforming services. The QC Program shall be delivered to the COR within five (5) working days after Contract award, to be approved by the COR. If changes are requested by the COR, an updated QC Program shall be submitted within three (3) working days from the request. The QC Program must include:

- How the Contractor will ensure their performance meets the quality standards discussed in the Performance Requirements Summary (PRS) in Section L below.

- Information on how customer complaints will be tracked, internal remedies implemented to resolve the issues, and how they will ensure all issues are resolved within the timeframe specified in this PWS.

- Each customer complaint or issue must be given a unique tracking number and must be retained by the Contractor for the entire duration of the contract.

2. Surveillance: The Government will periodically evaluate, using one or more of the methods listed below, the Contractor's performance by inspection and personnel/customer complaints.

- Methods of Surveillance.

i. Periodic Inspection: The COR will conduct "spot check" style evaluations of the contractor's work on a periodic basis (e.g., daily, weekly, monthly).

ii. Random Sampling: A statistically random sample of the contractor's work will be selected for evaluation to determine the acceptability of the entire lot of work.

iii. 100% Inspection: This method is used for critical services where every instance of the work must be inspected. If this method of surveillance is listed in the Performance Requirement Summary as the method of surveillance, this means the COR will inspect and investigate all complaints or events where this objective has or will occur.

iv. Validated Customer Complaints: Complaints from building occupants will be investigated by the COR.

If a complaint is found to be valid, it will be documented as a performance defect.

v. Unscheduled Inspections: The COR may conduct inspections at any time to investigate potential problems or to supplement other surveillance methods.

4. Performance Objective: All services performed under this Contract shall meet the performance threshold identified in section L below.

5. Deficiency Procedures: When a deficiency per the requirements of this Performance Work Statement is noted by a facility staff-member or customer, the COR will confirm this deficiency by inspection and record any findings, with the date and time of the inspection. When inspection indicates unacceptable performance, the COR will notify the Contractor. The Contractor shall correct all deficiencies within two (2) hours after notification of the unacceptable performance, if identified during normal working hours. If identified outside of normal working hours, deficiencies shall be corrected immediately on the next working day. The correction must be documented in the daily work log, be supported by a photo of the corrected area, and reported to the

COR.

I. Reporting Requirements.

1. At the discretion of the COR or Contracting Officer, the Contractor may be required to submit a daily report of services rendered under the terms of the Contract. Unless a lesser frequency is communicated from the COR, the Contractor shall submit a report that includes: (1) dates and times when services were performed; (2) a list of the areas where services were performed; (3) types of services and a brief description of the work performed; (4) any items damaged or other incidents; (5) the names of employees performing the services; (6) any other information deemed relevant to performance under this Contract by the COR or Contracting Officer. This report may be a checklist completed by cleaning staff/housekeepers as they perform their work each day. All records must be retained by the Contractor for the duration of the contract and be provided to the COR or Contracting Officer within two (2) working days upon request.

2. The Contractor is responsible to document and submit records of any progress or performance meeting minutes within three

(3) working days.

J. Onsite Work Requirements.

1. Contractor Orientation/Training: The Contractor shall attend an orientation prior to beginning any work under this Contract.

This orientation may include the following topics: Contract terms and conditions; performance monitoring; badging procedures;

safety; fire procedures; severe weather procedures; disaster procedures; and any other topic deemed necessary by the COR. At the COR's discretion, the Contractor may be responsible for providing some or all of this information/training to its personnel.

2. The Contractor shall comply with all facility check- in and screening requirements. Upon Check-in/Check-out Requirements:

successful completion of the facility's check-in and screening process, the Contractor supervisor shall check-in with the COR via email, or the COR's designee, at the start of each shift. The Contractor supervisor shall check-out with the COR via email, or the COR's designee, at the conclusion of such work, prior to departing NAVSUP facilities, advising them of the work completed and any problems/issues identified. The daily report will be included with the check-out email.

3. Noninterference with Facility Functions: The Contractor shall perform its services under this Contract in a manner that does not interfere with the facility's functions, including maintaining all tools and equipment in an orderly fashion and cleaning the work area at the conclusion of a service visit. Contractor personnel shall not use Government telephones or equipment.

4. Building Security and Access:

a. The Government will provide access to the required rooms where cleaning services will be performed under this Contract.

Access to restricted areas will be provided to the Contractor by prior arrangements with the COR who will ensure escorts are provided and the rooms are properly prepared for Contractor staff to enter.

b. The Contractor shall not open locked rooms or areas to permit entrance by persons other than the Contractor's assigned staff.

The Contractor shall be responsible for securing areas upon completion of duties. There may be certain areas identified by the COR in which Contractor personnel shall immediately notify the COR and facility Security Personnel if a door is found unlocked.

c. When leaving a work area, Contractor personnel shall turn off lights if the area is unoccupied, unless otherwise directed by the COR. The Contractor shall secure and lock windows before leaving an area, and if there is difficulty securing the area, Contractor personnel shall immediately notify their supervisor, who shall immediately notify the COR.

d. The Contractor shall comply with all access controls imposed.

i. Escorted in Specific Areas. All contract employees, including Sub-Contractor employees who are not in possession of the appropriate access privileges, shall be escorted in areas where they may be exposed to sensitive or restricted areas.

ii. Specific security compliance measures: B-537, Room 100 and Room 29, Building 720, Building 1020, and both B-720 & B-318 Post Offices on of NAS 1 and NAS 2 are restricted areas and will require coordination for custodial services. The COR will provide guidance on proper access procedures. In order to minimize disruption to employees in these areas, there must be a fixed schedule for the cleaning of these areas which must be approved by the COR.

iii. The Contractor shall provide the COR with all required documentation and complete the installation access requests for personnel and vehicle entry to Naval Air Station Sigonella (NAS 1 and NAS 2). The Contractor is responsible to track installation access date and expiration date to prevent delays onto the installation and the lapse in services. The COR will provide all necessary instructions for installation access after contract award.

e. The Contractor shall turn in all lost articles found during the performance of duties to the COR or facility Security Personnel.

5. Conservation of Utilities: The Contractor shall not adjust any controls for the HVAC system and shall turn off all water faucets and spigots when not in use.

6. The Contractor will provide all safety equipment/supplies/PPE to provide uniformity among Personal Protective Equipment:

their staff.

7. The Contractor shall comply with all OSHA, or Italian equivalent, including without limitation: use of Safety- OSHA:

personal protective equipment (PPE), platform ladders; and proper placement of caution signs, as applicable, prior to beginning any work under this Contract.

8. Photography: Photographs may be taken on facility grounds only during the performance of the services provided under this Contract to document an issue or confirm a deficiency has been corrected. Photographs shall not be taken for any other reason.

Photographs shall not contain any images or other personal information Government personnel, or other contractor personnel.

Any violation of this policy is grounds for immediate revocation of that person's access badge.

9. All work performed under this Contract shall comply with all applicable laws, Legal/Professional Standards Compliance:

regulations, ordinances, rules, and professional standards applicable in the location where work will be performed.

10. Protection of Government Property: The Contractor shall take care to protect persons and personal/Government property while on NAS property, including removal of all trash and debris at the completion of any job, and otherwise keeping the work area clean at all times. The Contractor shall be liable for any injuries and/or damage caused by the Contractor, including its personnel and agents (including any subcontractors), to include all reasonable costs for medical treatment and/or damage repair.

Any injuries and/or damage caused by the Contractor shall immediately be reported to the COR.

11. It is Navy policy that government safety and health responsibilities in Contractor facilities and General Safety Requirements.

Contractor operations on government property are limited to helping ensure the safety of government-owned equipment, protecting the production base, protecting government property and on-site government personnel from accidental losses, and protecting the public. The Contractor is responsible for the safety and health of its employees, including, but not limited to, Subcontractors, and protection of other personnel, including the public, at Contractor facilities and at NAVSUP locations where services are to be performed under this contract. The Contractor is directly responsible for the safety and health of its employees.

The Navy does not exercise direct control over the safety and health of Contractors, except in those instances when Contractor activities create the potential for accidental injury or property damage to the government or public. Conversely, it is in the interest of the Navy that its Contractors have strong safety and health programs since this shall help ensure the quality of work performed and protection of Navy personnel and property. The specific areas of safety concern pointed out in the following paragraphs are not intended to be all-encompassing. The Contractor is responsible for formulating and executing a comprehensive safety program for its activities under this contract.

Safety Plan: The Contractor must create a Safety Plan for its staff to follow during performance of this contract which must include the items below. This plan shall be submitted to the COR for review and approval within 7 days of contract award.

- Slip and fall hazards;

- Electrical hazards;

- Proper handling of chemicals; and

- And other miscellaneous hazards they might encounter during performance of this contract.

K. Invoicing and Payment

1. Invoicing shall be submitted monthly in arrears through the Wide Area Workflow (WAWF) system.

2. All invoices shall comply with invoicing instructions included in Revolutionary FAR Overhaul (RFO) clause 52.212-4 and DFARS clause 252.232-7006.

L. Performance Requirement Summary (PRS)

The Contractor is responsible for the quality of all work performed under this contract. The following table represents the minimum performance standards. All frequencies for these tasks are listed below in Appendix I.

Performance Objective

PWS

Reference

Standard Acceptable Quality Level (AQL) Method of

Surveillance

Trash /Recycling Collection

B(4), B(5) All trash/recycling containers are emptied, areas around them cleaned, and replaced with new plastic liners

Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Floor Cleaning & Vacuuming

B(3), B (8), B(9)

Floors are cleaned and vacuumed as specified in PWS

Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Dusting B(11) All dust-gathering surfaces up to 3 meters from the ground are free of dust and cobwebs

Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Elevator Cleaning

B(10), B (17)

Clean & polish elevator surfaces and tracks Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Kitchenette B(19) Kitchenette area, all surfaces, microwaves, and refrigerators cleaned as specified in

PWS

Not to exceed 4 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Stairwells B(20) All exposed surfaces in stairwells are cleaned and free of dust and debris

Not to exceed 4 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Pressure Washing

B(22) All entryways and sidewalks are pressure washed IAW PWS

Not to exceed 1 validated customer complaint per year

100% inspection by

COR

Stripping & Waxing Floors

C(1) Floors are stripped, scrubbed, and waxed as scheduled

Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Janitorial Closets

G(1) Janitorial closets and equipment are maintained IAW PWS

Not to exceed 2 validated customer complaints per month

Validated Customer Complaints

Periodic Inspection by COR

Safety G(2) and entire

PWS

Contractor staff follows all safety requirements of the PWS and avoids creating safety hazards

No more than 1 validated instance per month of failure to meet safety requirements of this PWS

100% inspection by

COR

Deficiencies H(5)

All deficiencies/issues with performance are corrected within 2 hours (if during workday) or immediately on the next workday (if after hours)

No more than 2 validated instances per month of failure to meet timeline to correct the deficiency/issue within the timeline specified in PWS

100% inspection by

COR

If a task or PWS requirement is not listed as a performance objective above, this means any failure to comply represents a breach of contract Note 1:

and may result in contract termination for cause.

Note 2: If the Contractor meets or exceeds all standards listed above over the course of a performance period (base period or option period), the Contracting Officer (KO) may elect to register this contract in the Contractor Performance Assessment Reporting System (CPARS) in order to document the Contractor's successful performance.

Appendix I: Cleaning Services and Frequencies, Cleaning Schedule

Cleaning services shall be performed at the minimum frequencies set forth below.

Cleaning Service Minimum Frequency

Basic Cleaning Services

Maintaining Floors, Corridors (Common Area) Bi-Weekly

Removing Trash (Workstations/Offices) Daily

Emptying Recycl ing Containers (Workstation/Offices) Daily

Workstation/Offices Weekly

Shredder As needed

Cleaning Interior Glass and Mirrors Weekly

Cleaning Windows Monthly

Vacuuming Carpets Weekly

Vacuuming/Cleaning F loor Mats Daily

Spot-Cleaning As Needed

Dusting Weekly

Cleaning HV AC Vents Monthly

Cleaning Fl uorescent/LED Light Fixture Monthly

Diffusers Monthly

Cleaning Wate r Fountains Daily

Emptying/Cleaning Exterior Trash Receptacles (NAVSUP-owned) Daily

Cleaning and Disinfect ing H igh-Touch Points Daily

Elevator Daily

Stairwell/Stairs Weekly

Periodic Cleaning Services

Strip, Scrub, Sea l, and Wax Floors Rotational basis throughout

Clean and Sha mpoo Carpets Rotational basis throughout

Pressure Washing Annual

Kitchen Cleaning Services

Refrigerators Bi-Monthly

Microwaves & Kitchenette exterior surfaces Daily

Mail Fleet Services (Post Office)

Postal Lockers and Boxes (Exterior Door) Daily

Administrative & Office areas Daily

Maintain Floors Daily

Buildings 537, 720, 1020 & 318 Contractor Assignments

(X = This Area to be Cleaned by Contractor)

Areas of Assignment Sun Mon Tue Wed Thur Fri Sat Cleaning Schedule

Building 537 n/a n/a

B-537 - First Floor Corridors & Lobby n/a n/a Bi-weekly

B-537 - Second Floor Corridors n/a n/a Bi-weekly

B-537 - Third Floor Corridors n/a n/a Bi-weekly

B-537 - 2nd Floor Kitchenette n/a X X X X X n/a Daily

B-537 - 2nd Floor Kitchenette/Breakroom n/a X X X X X n/a Daily

B-537 - 1st, 2nd, & 3rd Offices/Workstations n/a Weekly

B-537 - Stairwells/stairs (2ea) n/a n/a Bi-weekly

B-537 - 3rd Floor Executive Offices (Room 318) n/a n/a Weekly

B-537 - Elevator n/a X X X X X n/a Daily

B-318 - Post Office & Annex Administrative & Offices including breakroom, lockers & boxes n/a X X X X X n/a Daily

B-720 - Administration Area (First & Second Floor) n/a n/a Weekly

B-720 First Floor Corridor n/a n/a Bi-weekly

B-720 Second Floor Corridor n/a n/a Bi-weekly

B-720 Stairwell/Stairs n/a n/a Bi-weekly

B-720 ATAC Warehouse & Dock Area n/a n/a Weekly

B-720 Post Office Administrative Area & Offices including Lockers/Boxes n/a X X X X X n/a Daily

B-720 Post Office Warehouse & Dock n/a n/a Weekly

B-720 Kitchenettes & Breakrooms n/a X X X X X n/a Daily

B-1020 HAZMAT administration areas (offices & workstations) n/a n/a Bi-weekly

B-1020 HAZMAT Kitchenette, break area, & foyer n/a X X X X X n/a Daily

Pressure Washing n/a n/a 1X Annual

Drinking Fountains n/a X X X X X n/a Daily

Eye Wash Stations n/a n/a Weekly

Shredder n/a n/a As Needed

Spot Cleaning n/a n/a As Needed

Note 1: This is a sample of area assignments and schedules and is not all inclusive. Please see attachment "Floor Plan and List" for all areas to be cleaned.

Note 2: The Contractor is responsible to determine the day of weekly and bi-weekly frequencies of cleaning services listed above and provide the schedule to the COR.

Note 3: In the event of heavy rains, the road leading to building 1020 may be impassable. If scheduled cleaning is not possible due to road conditions leading to building 1020, notify the COR via email. Once the road is clear, resume scheduled cleaning at this building.

Item Supplies/Service Quantity Unit Unit Price Amount

0001 FY26 HQ Sig Cleaning Services 01 May 2026 - January 31, 2027

Pricing Arrangement: Firm Fixed Price

9 Months

Option Line Item

FY26 HQ Sig Cleaning Services February 1, 2027 - January 31, 2028

Pricing Arrangement: Firm Fixed Price

12 Months

Continuation of Description

Requirements Janitorial services for NAVSUP FLCSI facilities

Continuation of Packaging and Marking

Continuation of Inspection and Acceptance

Continuation of Deliveries or Performance

Line Item Delivery Schedule Quantity Address and POC

Period of Performance From 01 May 2026 To 31 Jan 2027

9 Months

Option Line Item

Period of Performance From 01 Feb 2027 To 31 Jan 2028

12 Months

Continuation of Accounting and Appropriation Data

Contract Clauses

FAR Clauses Incorporated by Reference

Number Title Effective Date

Alternate/ Deviation

Variation Effective Date

52.203-19 Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements. Jan 2017

52.204-10 Reporting Executive Compensation and First-Tier Subcontract Awards. (Deviation 2026- O0038)

Feb 2026

52.204-13 System for Award Management-Maintenance. (Deviation 2026-O0038) Feb 2026

52.209-6 Protecting the Government's Interest When Subcontracting With Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded. (Deviation 2026-O0038)

Feb 2026

52.226-8 Encouraging Contractor Policies to Ban Text Messaging While Driving. May 2024 52.232-33 Payment by Electronic Funds Transfer-System for Award Management. Oct 2018 52.232-40 Providing Accelerated Payments to Small Business Subcontractors. Mar 2023 52.233-3 Protest after Award. (Deviation 2026-O0038) Feb 2026 52.233-4 Applicable Law for Breach of Contract Claim. (Deviation 2026-O0038) Feb 2026

52.212-4 Terms and Conditions-Commercial Products and Commercial Services. (Deviation 2026- O0038)

Feb 2026

DFARS Clauses Incorporated by Reference

Number Title Effective Date

Alternate/ Deviation

Variation Effective Date

252.203-7000 Requirements Relating to Compensation of Former DoD Officials. Sep 2011 252.203-7002 Requirement to Inform Employees of Whistleblower Rights. Dec 2022 252.204-7004 Antiterrorism Awareness Training for Contractors. Jan 2023

252.204-7018 Prohibition on the Acquisition of Covered Defense Telecommunications Equipment or Services.

Jan 2023

252.225-7056 Prohibition Regarding Business Operations with the Maduro Regime. Jan 2023 252.225-7060 Prohibition on Certain Procurements from the Xinjiang Uyghur Autonomous Region. Jun 2023 252.232-7003 Electronic Submission of Payment Requests and Receiving Reports. Dec 2018 252.232-7010 Levies on Contract Payments. Dec 2006 252.247-7023 Transportation of Supplies by Sea. Oct 2024

DFARS Clauses Incorporated by Full Text

252.232-7006 Wide Area WorkFlow Payment Instructions. (Jan 2023)

WIDE AREA WORKFLOW PAYMENT INSTRUCTIONS (JAN 2023)

(a) As used in this clause- Definitions.

"Department of Defense Activity Address Code (DoDAAC)" is a six position code that uniquely identifies a unit, activity, or organization.

"Document type" means the type of payment request or receiving report available for creation in Wide Area WorkFlow (WAWF).

"Local processing office (LPO)" is the office responsible for payment certification when payment certification is done external to the entitlement system.

"Payment request" and "receiving report" are defined in the clause at 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(b) The WAWF system provides the method to electronically process vendor payment requests and receiving reports, as Electronic invoicing.

authorized by Defense Federal Acquisition Regulation Supplement (DFARS) 252.232-7003, Electronic Submission of Payment Requests and Receiving Reports.

(c) To access WAWF, the Contractor shall- WAWF access.

(1) Have a designated electronic business point of contact in the System for Award Management at https://www.sam.gov; and

(2) Be registered to use WAWF at https://wawf.eb.mil/ following the step-by-step procedures for self-registration available at this web site.

(d) The Contractor should follow the training instructions of the WAWF Web-Based Training Course and use the Practice WAWF training.

Training Site before submitting payment requests through WAWF. Both can be accessed by selecting the "Web Based Training" link on the WAWF home page at https://wawf.eb.mil/

(e) Document submissions may be via web entry, Electronic Data Interchange, or File Transfer WAWF methods of document submission.

Protocol.

(f) The Contractor shall use the following information when submitting payment requests and receiving reports WAWF payment instructions.

in WAWF for this contract or task or delivery order:

(1) The Contractor shall submit payment requests using the following document type(s): Document type.

(i) For cost-type line items, including labor-hour or time-and-materials, submit a cost voucher.

(ii) For fixed price line items-

(A) That require shipment of a deliverable, submit the invoice and receiving report specified by the Contracting Officer.

(Contracting Officer: Insert applicable invoice and receiving report document type(s) for fixed price line items that require shipment of a deliverable.)

(B) For services that do not require shipment of a deliverable, submit either the Invoice 2in1, which meets the requirements for the invoice and receiving report, or the applicable invoice and receiving report, as specified by the Contracting Officer.

(Contracting Officer: Insert either "Invoice 2in1" or the applicable invoice and receiving report document type(s) for fixed price line items for services.)

(iii) For customary progress payments based on costs incurred, submit a progress payment request.

(iv) For performance based payments, submit a performance based payment request.

(v) For commercial financing, submit a commercial financing request.

(2) ) Fast Pay requests are only permitted when Federal Acquisition Regulation (FAR) 52.213-1 is included in the contract.

[Note: The Contractor may use a WAWF "combo" document type to create some combinations of invoice and receiving report in one step.]

(3) The Contractor shall use the information in the Routing Data Table below only to fill in applicable fields in Document routing.

WAWF when creating payment requests and receiving reports in the system.

Routing Data Table*

Field Name in WAWF Data to be entered in WAWF

Pay Official DoDAAC ____

Issue By DoDAAC ____

Admin DoDAAC ____

Inspect By DoDAAC ____

Ship To Code ____

Ship From Code ____

Mark For Code ____

Service Approver (DoDAAC) ____

Service Acceptor (DoDAAC) ____

Accept at Other DoDAAC ____

LPO…