Summary

This is an Arizona Department of Administration State Procurement Office Sole Source Procurement Authorization (SPO Form 103) dated October 28, 2025, involving the Arizona Department of Public Safety (requesting agency) and Mideo Systems Inc. (supplier). The procurement was authorized under Arizona Administrative Code R2-7-E301. Patricia Jonas, Procurement Analyst Statewide for the Department of Public Safety, submitted the request, which was approved by Bradley Berryman, Chief Procurement Officer.

The contract covers annual maintenance and support services for the existing Mideo Systems Inc. CaseWorks digital imaging system currently in use by the DPS Laboratory. The estimated total contract cost is $310,000 over a five-year term. The sole source justification is based on the proprietary nature of the CaseWorks system, which has been in place at the Laboratory for over 15 years and integrates with the Lab's Versaterm Laboratory Information Management System. Mideo Systems Inc. is the exclusive manufacturer and sole provider of software updates, technical support, and maintenance services; third-party maintenance would void all agreements, licenses, and warranties. A sole source notice was posted in the State's eProcurement system on October 22, 2025, with a three-working-day comment period closing October 27, 2025, which yielded no alternative supplier responses. The service and support plan includes all software product updates, one virtual training session, repair or replacement services, loaner equipment, and unlimited toll-free phone support during standard business hours.