Section 4.3 Narrative Proposal Template~4.docx

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Attached to
Property and Casualty Brokerage Services
Solicitation number
HR-23-308
Issued by
California

About this file

This is a Narrative Proposal Template for the City of Long Beach, California, soliciting proposals from qualified insurance brokerage firms to provide Property and Casualty Liability insurance brokerage services. The template requires proposers to submit comprehensive information addressing organizational capacity and experience, methodology, and communications and reporting capabilities. Proposers must detail their qualifications to provide the requested services, describe their length of experience in the field, identify current and past public entity clients served by the office handling the City's account, and specify staffing plans with employee names, titles, and time allocations. The template also requires proposers to provide three references with project descriptions and dates, and to disclose any subcontractors involved in the proposal, including their qualifications and registration status with the California Department of Industrial Relations.

The proposal template emphasizes the City's need for proactive risk management strategies tailored to its specific risk profile and insurance needs, as well as the ability to identify and mitigate operational, technical, and legal challenges. Proposers must describe their data and reporting systems for evaluating program performance, explain front-line employee supervision methods, and detail how they will report performance metrics to the City and coordinate with other City stakeholders, particularly regarding the 2028 Olympics. If subcontractors are utilized, proposers must describe plans for notifying the City of subcontractor payments. The template does not specify pricing terms, contract duration, renewal options, award dates, or response deadlines within the provided document.

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4.3 Narrative Proposal Template

An editable version of the template below has been posted to Long Beach Buys. Proposers should complete the editable template and submit it as their narrative proposal.

Organizational Capacity & Experience

PROPOSER CONTACT INFORMATION

Organization
Company Name

Company Address

Federal Tax ID Number

Website

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

PROPOSER CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

Please describe the length of time the organization has been providing the services described in this RFP (1-3 sentences).

Provide a list of current public entity clients served by the office of your firm that will handle the City’s account. Additionally, include a list of public entity clients this office has serviced during the past five years.

How many employees does the organization have in total and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Please provide a plan of overview for how the project will be staffed, including the percentage of time each employee will be allocated to the project, and the names and titles of principles. Or: Who are the key staff involved in the project? For each, please include a name, title, and resume either as an attachment or 1 paragraph description.

REFERENCES

Reference 1
Company

Project Manager

Phone Number

Project Description

Project Start and End Dates

Reference 2
Company

Project Manager

Phone Number

Project Description

Project Start and

Reference 3
Company

Project Manager

Phone Number

Project Description

Project Start and

SUB-CONTRACTOR CONTACT INFORMATION

Does the proposal include subcontractors?
☐ Yes

☐ No

If applicable, provide the following for all subcontractors included in this proposal.

Organization
Company Name

Company Address

Authorized Representative
Name

Title

Email Address

Phone Number

Other Point of Contact (if required)
Name

Title

Email Address

Phone Number

SUBCONTRACTOR CAPACITY & EXPERIENCE

What type of enterprise is the organization?
☐ Non-Profit

☐ Sole Proprietorship

☐ General Partnership

☐ Corporation

State and Date of incorporation:

☐ Limited Liability Company

☐ Other _________________________________

Which specific requirements of this RFP will the subcontractor perform?

Is the subcontractor registered with the California Department of Industrial Relations? If yes, provide registration number.

Please describe why the organization is qualified to provide the services described in this RFP (1-2 paragraphs).

Please describe the length of time the organization has been providing the services described in this RFP (1-3 sentences).

How many employees does the organization have nationally, locally, and residing in Long Beach?

Where are the representative(s) that would service the City’s account located?

Method of Approach

1. Summarize your plan to provide the City with proactive strategies tailored to the City's risk profile and insurance needs.

2. Summarize your plan to provide the City with proactive strategies tailored to the City's risk profile and insurance needs. Explain how your proposal will mitigate and address risks or operational / technical / legal challenges for any risks or challenges that have been identified.

3. What will you need from the City to implement the contract successfully.

Communications & Reporting

1. Describe the data and reporting systems that will be used to routinely evaluate program performance. Include any additional or alternative performance metrics you recommend tracking. Explain how this data will be used for program management and provide examples of how you have used data and reporting systems for program management in the past.

2. Explain how employees responsible for front-line service delivery will be supervised.

3. Explain how you will report on performance to the City and coordinate with the City to meet the objectives of the RFP.

4. Describe how you will work with other City Stakeholders, specifically related to the 2028 Olympics.

5. The City requires that the Awarded Contractor provide proof of payment of any subcontractors used for this project. If the proposal includes subcontractors, please describe the plan for how the City will be notified of such payments.

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