RFP_19AQMM25R0021-A0001 GTM Lodging.pdf

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GTMs Long Term/Short Term Lodging
Solicitation number
RFP_19AQMM25R0021
Issued by

About this file

This is a Request for Proposal (RFP) from the Department of State's Office of Acquisition Management for long-term and short-term lodging services for Department of State personnel. The solicitation seeks up to five indefinite-delivery, indefinite-quantity (IDIQ) contracts to provide furnished housing for employees and interns assigned to training at the Foreign Service Institute (FSI) campus in Arlington, Virginia, as well as personnel on medical orders in the Washington D.C. area. The housing requirements include studio, one-bedroom, two-bedroom, and three-bedroom units, with an estimated 750-900 corporate-style apartments needed per night and approximately 293,000 room nights per year.

The RFP is set aside for small businesses and covers a base year from June 13, 2025, to June 12, 2026, with four one-year option periods and a six-month extension option. Contractors will be required to provide shuttle services, maintain high-quality accommodations meeting specific amenities standards, and offer environmental leadership. Proposals are due on May 28, 2025, at 10:30 AM Eastern Time. The evaluation will use a best-value, cost-technical tradeoff method, considering factors such as technical approach, past performance, management structure, key personnel, and quality assurance plan, in addition to pricing. The fixed unit pricing will be based on a percentage discount from the monthly Washington DC/VA per diem rates published by GSA.

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CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 1 of 87

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

1. CONTRACT ID CODE RATING

2. AMENDMENT/MODIFICATION NUMBER

3. EFFECTIVE DATE

04/28/2025

4. REQUISITION/PURCHASE REQ. NUMBER

PR12270842

5. PROJECT NUMBER (If applicable)

AGA__CODE

GLOBAL ACQUISITION (A/GA)

1200 Wilson Blvd, SA-6B

ATTN: A/GA

ARLINGTON, VA 22209

US

Lawanna Bradley

NAME

777-204-0642

TEL.

bradleylr@state.gov

EMAIL

6. ISSUED BY CODE7. ADMINISTERED BY (If other than Item 6)

9A. AMENDMENT OF SOLICITATION NUMBER

19AQMM25R0021

CODE FACILITY CODE

8. NAME AND ADDRESS OF CONTRACTOR (Number, street, country, state and ZIP Code) (X)

X 9B. DATED (SEE ITEM 11)

03/25/2025

10A. MODIFICATION OF CONTRACT/ORDER

NUMBER

10B. DATED (SEE ITEM 11)

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X XThe above numbered solicitation is amended as set forth in item 14. The hour and date specified for receipt of Offers is extended, is not extended, Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods: (a) By completing items 8 and 15, and returning ____copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment your desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS.IT MODIFIES THE CONTRACT/ORDER NUMBER AS DESCRIBED IN ITEM 14.

CHECK ONE

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT

ORDER NUMBER IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return _______ copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

The purpose of this Amendment 0001 is to incorporate the Questions and Answers to RFP 19AQMM25R0021. The new due date for

CLOSING DATE/TIME:

05/28/2025 - 10:30 ET US/Eastern

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

Adrienne Bell

(Signature of person authorized to sign)

15B. CONTRACTOR/OFFEROR 15C. DATE SIGNED

By (Signature of Contracting Officer)

16B. UNITED STATES OF AMERICA 16C. DATE SIGNED

04/28/2025

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV.

11/2016) Prescribed by GSA FAR (48 CFR) 53.243

CGFS // CGFS

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 2 of 87

Table of Contents

Section Description Page Number

B Supplies or Services and Prices/Costs

B-001 SUPPLIES OR SERVICES AND PRICES/COSTS

C Descriptions/Specifications/Statement of Work

C-001 DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

D Packaging and Marking

D-002 MARKING OF REPORTS

E Inspection and Acceptance 52.246-4 Inspection of Services-Fixed-Price (Aug 1996)

E-001 INSPECTION AND ACCEPTANCE - SERVICES

F Deliveries or Performance 52.242-15 Stop-Work Order (Aug 1989) 52.242-17 Government Delay of Work (Apr 1984)

F-006 PERIOD OF PERFORMANCE

F-007 PLACE OF PERFORMANCE

F DELIVERIES OR PERFORMANCE

G Contract Administration Data

652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

INV-IPP ELECTRONIC INVOICING AND PAYMENT REQUIREMENTS AND INSTRUCTIONS

TO IMPLEMENT USAGE OF THE INVOICE PROCESSING PLATFORM (IPP)

G-001 CONTRACT ADMINISTRATION DATA

G-002 ORDERING PROCEDURES

H Special Contract Requirements

H-048 CERTIFICATION REGARDING COMPLIANCE WITH APPLICABLE U.S. FEDERAL

ANTI-DISCRIMINATION LAW (Required under EO 14173, January 2025)

H-001 SPECIAL CONTRACT REQUIREMENTS

I Contract Clauses 52.252-2 Clauses Incorporated by Reference (Feb 1998) 52.203-3 Gratuities (Apr 1984) 52.204-27 Prohibition on a ByteDance Covered Application (Jun 2023) 52.215-19 Notification of Ownership Changes (Oct 1997) 52.224-1 Privacy Act Notification (Apr 1984) 52.224-2 Privacy Act (Apr 1984) 52.229-3 Federal, State and Local Taxes (Feb 2013) 52.232-1 Payments (Apr 1984) 52.232-8 Discounts For Prompt Payment (Feb 2002) 52.232-9 Limitation on Withholding of Payments (Apr 1984) 52.232-18 Availability of Funds (Apr 1984) 52.232-23 Assignment of Claims (May 2014) 52.232-25 Prompt Payment (Jan 2017) 52.242-13 Bankruptcy (July 1995) 52.243-1 Changes-Fixed-Price (Aug 1987) 52.244-2 Subcontracts (Jun 2020) 52.246-25 Limitation of Liability-Services (Feb 1997) 52.249-2 Termination for Convenience of the Government (Fixed-Price) (Apr 2012) 52.253-1 Computer Generated Forms (Jan 1991) 52.244-6 Subcontracts for Commercial Products and Commercial Services (JAN 2025)(DEVIATION

FEB 2025)

52.212-4 Contract Terms and Conditions-Commercial Products and Commercial Services (Nov 2023) 52.215-2 Audit and Records-Negotiation (Jun 2020) 52.216-22 Indefinite Quantity (Oct 1995) 52.217-8 Option to Extend Services (Nov 1999) 52.217-9 Option to Extend the Term of the Contract (Mar 2000) 52.230-2 Cost Accounting Standards (Jun 2020) 52.230-3 Disclosure and Consistency of Cost Accounting Practices (Jun 2020) 52.232-19 Availability of Funds for the Next Fiscal Year (Apr 1984)

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 3 of 87

52.232-39 Unenforceability of Unauthorized Obligations (Jun 2013) 52.243-7 Notification of Changes (Jan 2017) 52.249-8 Alt I Default (Fixed-Price Supply and Service) (Apr 1984) - Alternate I (Apr 1984) 52.252-6 Authorized Deviations in Clauses (Nov 2020)

652.232-72 LIMITATION OF FUNDS (AUG 1999)

652.237-72 OBSERVANCE OF LEGAL HOLIDAYS AND ADMINISTRATIVE LEAVE (FEB

2015)

652.243-70 NOTICES (AUG 1999)

52.212-5 Contract Terms and Conditions Required To Implement Statutes or Executive Orders- Commercial Products and Commercial Services (JAN 2025)(DEVIATION FEB 2025)

J List of Attachments K Representations, Certifications, and Other Statements of Offerors or Respondents

52.204-8 Annual Representations and Certifications (JAN 2025)(DEVIATION FEB 2025) 52.212-3 Offeror Representations and Certifications-Commercial Products and Commercial Services

(MAY 2024)(DEVIATION FEB 2025)

L Instructions, Conditions, and Notices to Offerors and Respondents 52.204-6 Unique Entity Identifier (Oct 2016) 52.212-1 Instructions to Offerors-Commercial Products and Commercial Services (Sep 2023) 52.215-20 Requirements for Certified Cost or Pricing Data and Data Other Than Certified Cost or Pricing Data (Nov 2021) 52.222-24 Preaward On-Site Equal Opportunity Compliance Evaluation (Feb 1999) 52.232-38 Submission of Electronic Funds Transfer Information with Offer (Jul 2013) 52.233-2 Service of Protest (Sept 2006)

652.206-70 ADVOCATE FOR COMPETITION/OMBUDSMAN (FEB 2015)

SECTION L INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

M Evaluation Factors for Award 52.212-2 Evaluation-Commercial Products and Commercial Services (Nov 2021)

SECTION M SECTION M EVALUATION FACTORS FOR AWARD

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 4 of 87

Section B - Supplies or Services and Prices/Costs

Line Item Summary

Solicitation Number:

19AQMM25R0021

Contract Number: Title:

Lodging for Interns and Foreign Svc Program

Date of Solicitation:

04/28/2025

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 001A (Base Year) Extended Stay/Corporate Accommodations, Studio

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 001B (Base Year) Extended Stay/Corporate Accommodations, 1 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 001C (Base Year) Extended Stay/Corporate Accommodations, 2 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 001D (Base Year) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 12.0

Change: 0.0

Current: 12.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Base Year) Shuttle Services

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 5 of 87

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 1001A (Option Year 1) Extended Stay/Corporate Accommodations, Studio

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 1001B (Option Year 1) Extended Stay/Corporate Accommodations, 1 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 1001C (Option Year 1) Extended Stay/Corporate Accommodations, 2 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 1001D (Option Year 1) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 12.0

Change: 0.0

Current: 12.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Option Year 1) Shuttle Services

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 2001A (Option Year 2) Extended Stay/Corporate Accommodations, Studio

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 6 of 87

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 2001B (Option Year 2) Extended Stay/Corporate Accommodations, 1 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 2001C (Option Year 2) Extended Stay/Corporate Accommodations, 2 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 2001D (Option Year 2) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 12.0

Change: 0.0

Current: 12.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Option Year 2) Shuttle Services

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 3001A (Option Year 3) Extended Stay/Corporate Accommodations, Studio

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 3001B (Option Year 3)

Accommodations, 1 Bedroom Unit

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 7 of 87

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 3001C (Option Year 3) Extended Stay/Corporate Accommodations, 2 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 3001D (Option Year 3) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 12.0

Change: 0.0

Current: 12.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Option Year 3) Shuttle Services

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 4001A (Option Year 4) Extended Stay/Corporate Accommodations, Studio

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 4001B (Option Year 4) Extended Stay/Corporate Accommodations, 1 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 4001C (Option Year 4)

Accommodations, 2 Bedroom Unit

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 8 of 87

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 4001D (Option Year 4) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 12.0

Change: 0.0

Current: 12.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Option Year 4) Shuttle Services

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 5001A (Six-Month Option to Extend Services) Extended Stay/Corporate Accommodations, Studio

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 5001B (Six-Month Option to Extend Services) Extended Stay/Corporate Accommodations, 1 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 5001C (Six-Month Option to Extend Services) Extended Stay/Corporate Accommodations, 2 Bedroom Unit

Number Supplies or Services Qty Unit Unit Price Total (Inc. disc., tax, and fees)

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 1.0

Change: 0.0

Current: 1.0

EA Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: CLIN 5001D (Six-Month Option to Extend Services) Extended Stay/Corporate, Accommodations, 3 Bedroom Unit

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 9 of 87

PSC: V999

PSC Description: TRANSPORTATION/TRAVEL/

RELOCATION- OTHER: OTHER

Type of Contract Pricing: Firm Fixed Price

Original: 6.0

Change: 0.0

Current: 6.0

MO Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Description: (Six-Month Option to Extend Services) Shuttle Services

CLIN Funding: Cost:

Base Totals: Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Exercised Options Totals: Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Unexercised Options Totals: Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

Base and Options Totals: Original: $0.00

Change: $0.00

Current: $0.00

Original: $0.00

Change: $0.00

Current: $0.00

B-001 - SUPPLIES OR SERVICES AND PRICES/COSTS

PART I: THE SCHEDULE

SECTION A - SOLICITATION/CONTRACT FORM

Standard Form (SF)-33 is attached.

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 Overview

The Contractor shall be responsible for providing the Office of Executive (EX), Bureau of Human Resources (HR), Department of State (DOS), with long term, temporary, and fully-furnished housing for DOS personnel assigned for training at the Foreign Service Institute (FSI) campus at the George P. Shultz National Foreign Affairs Training Center, Arlington Hall, 4020 Arlington Boulevard, Arlington, Virginia 22204; personnel on medivac orders to the Washington D.C. area; as well as any other needs in the Washington D.C. area requested by the Contracting Officer’s Representative (COR).

The Contractor shall also provide shuttle transportation services for DOS personnel between proposed residential properties and the listed training sites. Additional shuttle service will also be provided on request to and from DOS Headquarters, located at 2201 C Street, N.W. Washington, D.C. 20520, as requested for

CGFS // CGFS Document Number: 19AQMM25R0021 DRAFT Page 10 of 87 the first day of new employee orientation classes and periodically on special occasions, not to exceed two per incoming class.

B.2 Type of Contract

a. This is a multiple-award indefinite-delivery, indefinite-quantity (IDIQ) contract, as defined in Federal Acquisition Regulation (FAR) 16.504 (Indefinite-Quantity Contracts). The Government intends to award upto five indefinite-delivery, indefinite-quantity (IDIQ) contracts as a result of this solicitation.

b. This contract is for commercial products and commercial services, as defined in FAR 2.101 (Definitions) and as described in FAR part 12 (Acquisition of Commercial Products and Commercial Services).

c. Specific tasks or work to be performed will be identified at the task order (TO) level.

Note: “TO” is used predominantly throughout this contract. However, the Government reserves the right to issue delivery orders, also. Where a contract term or condition references “TO,” such term or condition shall apply, also, to “delivery order.”

d. Subject to the limitations identified in FAR 12.207 (Contract Type) for commercial products and commercial services and this contract, the TO type(s) for an individual TO will be one or a combination identified in FAR part 16 (Types of Contracts), and Section B.3 of this contract, depending on one or more of the factors identified in FAR 16.104 (Factors in Selecting Contract Types). Currently, the following types are permissible:

1. Firm-Fixed-Price [FAR 12.207(a) and FAR 16.202]

2. Fixed-Price with Economic Price Adjustment [FAR 12.207(a) and FAR 16.203]

3. Fixed-Unit-Price [B.3]

e. If a TO will be performance-based, as described in FAR subpart 37.6 (Performance-based Acquisition), its requirements will be conveyed and administered at the TO level.

B.3 Fixed-Unit-Price Contract Type Description

a. Definitions for the purposes of this Fixed-Unit-Price Contract.

Fixed-Unit-Price means the price(s) prescribed in the contract for payment for room nights that meet(s) the qualifications specified in the contract that are-

1. Performed by the contractor;

2. Performed by the subcontractors; or

3. Transferred between divisions, subsidiaries, or affiliates of the contractor under a common control.

Room Night means lodging accommodations provided to individual travelers, and their families, in accordance with the requirements of this contract and the Federal Travel Regulation and DOS standardized regulations.

Traveler means an employee or intern of the Department of State, and eligible family members (see 14 FAM 511.3), traveling to the Washington DC metro area to receive professional training.

b. Description. For the purposes of this contract a Fixed-Unit-Price contract type provides for acquiring supplies on the basis of a fixed-unit-price per Room Night that includes direct expenses, overhead, general and administrative expenses, and profit.

c. Fixed-Unit-Price This contract shall specify a fixed price per Room Night in the schedule.

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B.4 Contract Line-Item Number (CLIN) Structure

The following is the list of CLINs, which will be used, as applicable, at the task order level. Any additional CLINs will be established at the task order level and/or IDIQ level. Each Fixed-Unit-Price in the CLINs and Sub-CLINs below shall include all direct expenses, all indirect expenses, and profit.

CLIN Description Contract Reference X001 Extended Stay, Corporate

Accommodations, Suites

X001A Room Night, Studio X001B Room Night, 1 Bedroom X001C Room Night, 2 Bedroom X001D Room Night, 3 Bedroom X002 Shuttle Services

B.5 PERCENTAGE DISCOUNT PRICES/COSTS

The fixed daily rate for the room nights for the Base year and Option years shall be expressed as a percentage discount from the monthly Washington DC/VA per diem rate published by GSA. The discount shall apply for the Base year and all Option years.

The room rate for each contract year will be adjusted on October 1st of that year by applying the contractually established discount to the published GSA lodging rate for each month. The Fixed-Unit-Price per room night shall be adjusted based upon the GSA per diem rates published each year.

B.6 Minimum and Maximum Contract Quantities

a. Pursuant to FAR 16.504(a)(4)(ii) (Indefinite-Quantity Contracts), the contract’s minimum quantity is $50,000.00 ($10,000.00 per awardee)(inclusive of all direct costs, indirect costs, and profit/fee). The Government shall meet the minimum quantity through the issuance of task order(s) within the contract’s period of performance. The exercise of a contract option or extension period does not re-establish the minimum quantity. The minimum quantity applies to each contract.

b. Pursuant to FAR 16.504(a)(4)(ii) (Indefinite-Quantity Contracts), the contract’s maximum quantity is $322,467,603 (inclusive of all direct costs, indirect costs, and profit/fee). The Government shall meet the maximum quantity through the issuance of task order(s) within the contract's period of perfrmance. The exercise of a contract option or extension period does not re-establish the maximum quantity, this including any extension periods.

B.7 Selected Cost/Price-Related Laws

a. This contract is not subject to the Service Contract Labor Standards (SCLS) statute (41 U.S.C.

Chapter 67), because the principal purpose of the contract is not to furnish services in the United States through the use of service employees.

However, the SCLS statute may apply, in part or entirely, to a given TO. In such a case, the TO solicitation will identify such applicability. If the TO solicitation does not identify that the SCLS statute applies in part or entirely, but the Contractor disagrees, the Contractor, within five business days of its receipt of the

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TO solicitation, shall notify the Contracting Officer in writing of anticipated SCLS-covered labor (from the Contractor or any proposed subcontractor).

b. The Truthful Cost or Pricing Data statute (41 U.S.C. Chapter 35) did not apply for award of this contract. The Government did not require and rely upon certified cost or pricing data, as described in FAR subpart 15.4 (Contract Pricing), for award of the contract because the contract is for commercial products and commercial services [reference FAR 15.403-1(b)(3)]. Instead, where applicable, the Government required and relied upon data other than certified cost or pricing data.

c. Pursuant to 48 CFR 9903.201-1(b)(6) (CAS Applicability), this contract is not subject to the Cost Accounting Standards (41 U.S.C. chapter 15).

B.8 Advance Understanding

a. At the TO level, when payment is made based on actual hours or costs incurred (i.e., labor-hour type, time-and-materials type, fixed-price with economic price adjustment type when payment adjustments based on actual costs of labor or material), the Government will not reimburse costs for cost elements for which there were no estimated costs. Exceptions must be issued in writing by the Contracting Officer.

A “cost element” is “a cost that is directly associated with a monetary flow and captured in the contractor's cost accounting system.” For example, the name of a specific labor category (e.g., Business Analyst), direct material (e.g., training materials), ODC (e.g., DBA insurance), and indirect cost rate description (e.g., fringe benefits), rather than a category (e.g., Labor, Direct Materials, ODCs, Indirect Costs), would be considered a cost element.

b. The negotiated prices for each TO shall include all costs associated with local laws. If a change in a local law(s) or new local law(s) occurs after TO award, the Government may consider a request for equitable adjustment.

Any adjustment will be limited to reflect the Contractor’s actual increase or decrease in applicable wages and other costs to the extent that the increase is made to comply with the changed or new local law(s), or the decrease is voluntarily made by the Contractor while complying with the changed or new local law(s), respectively.

For example, the prior year local law required a minimum wage rate of $4.00 per hour. The Contractor chose to pay $4.10 per hour. The changed local law increases the minimum rate to $4.50 per hour. Even if the Contractor voluntarily increases the rate to $4.75 per hour, the allowable price adjustment is $0.40 per hour ($4.50 minus $4.10).

c. While compensation costs and compensation-related taxes that are a liability of the Contractor are generally allowable, income taxes on compensation costs are unallowable when such taxes are a liability of the employee and not the Contractor. When a host country’s law(s) requires the Contractor to pay applicable host entities any income taxes that are the liability of the employee, the Contractor’s costs to administer such payment are generally allowable.

d. Where labor rates are negotiated in the contract, such information will be used in each resulting TO, as specified in the contract, according to the contract’s effective period.

For example, if Contract Year 1 is February 1, 2024, through January 31, 2025, and TO Year 1 is June 1, 2024, through May 31, 2025, Contract Year 1’s pricing information will be used in the TO from June 1, 2024, through January 31, 2025, and Contract Year 2’s pricing information will be used for the remainder of TO Year 1 (from February 1, 2025, through May 31, 2025).

Consistent with the foregoing, the Contractor, for a given TO period, may apply either the:

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1. NTE or a discounted NTE fully-loaded hourly labor rate from the first contract period that covers the applicable TO period, and the second NTE or a discounted NTE fully-loaded hourly labor rate from the next contract period that covers the remaining applicable TO period; or

2. NTE or a discounted NTE fully-loaded hourly labor rate from either contract period, but such rate shall not exceed both respective contract periods’ NTE fully-loaded hourly labor rates. This option applies only to a competitive contemplated task order.

e. If any TO effective period exceeds the expiration date of the contract, the Government will pay the rates and percentages negotiated in the TO for such period. However, the Government will pay during such period any labor rates or prices that have been adjusted in accordance with any applicable terms contained in this contract.

f. The Contractor shall be solely responsible for payment of any and all taxes, duties, storage, and other charges that are assessed as a result of the Contractor’s fault, negligence, or failure to follow the instructions provided by the Contracting Officer or authorized representative.

g. Any direct costs associated with TO preparation are unallowable.

h. Any direct costs incurred prior to or after the TO effective period are unallowable.

i. The Contracting Officer’s determination of the allowability of training costs shall be governed by the applicable sections in the FAR (e.g., FAR 31.205-44, FAR 31.205-43). The Contractor shall provide fully trained employees capable of successfully performing all tasks assigned to them under each TO. The Contractor shall obtain advance written approval from the Contracting Officer for any training that will be directly charged to any TO issued under this contract.

j. The Contractor shall be responsible, at its own expense, for loss and/or damage to Government property or Government personnel resulting from Contractor fault or negligence, or from the fault or negligence of any Contractor personnel.

k. Costs arising from damage to Government property, including repairs of damage to Government-owned or leased vehicles (GOV), arising from Contractor neglect, accident, or abuse while using the GOV, shall be the responsibility of the Contractor. Such costs are unallowable.

l. The Contractor personnel under this contract are not considered “federal employees” for purposes of the Federal Tort Claims Act (28 U.S.C. chapter 171 and 28 U.S.C. 1346). All third-party tort claims relating to Contractor use of Government-owned or leased vehicles (GOV) shall be the sole responsibility of the Contractor, and the DOS will pass such claims to the Contractor for disposition. Costs in such claims are unallowable.

m. The Government shall have no responsibility or liability for payment of any wages or benefits to Contractor employees. The Government, its agencies, agents, and employees shall not be part of any legal action or obligation regarding these benefits, which may subsequently arise. In Section J’s Attachment J-A rates are to be identified in the pricing table at the TO level.

B.9 Tax Exemption Certificate The successful offeror(s) will be provided with a U.S. Tax Exemption Certificate upon award. The established fixed unit price shall not include state and local taxes on sales or hotel room occupancy taxes.

Section C - Descriptions/Specifications/Statement of Work

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C-001 - DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 BACKGROUND

The FSI is the Federal Government’s primary training institution for officers and support personnel of the U.S. foreign affairs community, preparing American diplomats, and other professionals to advance U.S. foreign affairs interests overseas and in Washington, D.C. At the George P. Schultz National Foreign Affairs Training Center (NFATC), in Arlington, Virginia, FSI provides more than 800 courses–including some 70 foreign languages–to approximately 170,000 enrollments annually by the Department of State and more than 50 other government agencies and the military service. North American Industry Classification System (NAICS) code 721110 Hotels (except Casino Hotels) and Motels and small business size standard.

The Institute’s programs include training for the professional development of Foreign Service administrative, consular, economic/ commercial, political, and public diplomacy officers; for specialists in the fields of information management, office management, security, and medical practitioners and nurses; as well as for Foreign Service Nationals who work at U.S. posts around the world; and for Civil Service employees of the DOS and other agencies. Ranging in length from half-day to two-year courses designed to promote the successful performance in each professional assignment, to ease the adjustment to other countries and cultures, and to enhance the leadership and management capabilities of the U.S. foreign affairs community. Other courses and services help family members prepare for the demands of a mobile lifestyle and living abroad. FSI has one program available to the general public.

Global Talent Management /Talent Acquisition’s (GTM/TAC’s) Paid Student Internship program provides undergraduate and graduate students the opportunity to work in U.S. embassies and consulates throughout the world, as well as in various bureaus located in Washington, D.C. and at Department offices around the United States. It is intended to expand global opportunities for students from all backgrounds who are pursuing post-secondary degrees. All our internships provide opportunities to gain experience and insight into the business of diplomacy as our employees work to advance U.S. interests worldwide.

The Paid Student Internship program has three cycles each year (Fall, Spring, Summer), with each cycle lasting 4 months. The 10-week long internships will run throughout the cycle, with various start and end dates for each intern. Each program cycle will have 200-400 paid interns.

The Department created the paid internship program to help remove barriers for students, including members of traditionally underrepresented groups, who may not have the financial means to support themselves during an unpaid, volunteer internship.

C.2 PURPOSE

The purpose of this contract is to obtain long/short term temporary housing for DOS-sponsored personnel assigned to training at the FSI. The housing provided must propose a Fixed-Unit-Price per room night, at a suggested minimum percentage of 30 percent yearly average U.S. Government lodging per diem rates in the Arlington VA/Washington DC area. Length of stay may vary from one night to 365 nights.

The expected outcome of this contract is to reduce the financial burden on families and individuals who are in training at FSI and to provide quality temporary housing at the best possible price. This program will eliminate the financial disincentive to training that would otherwise accompany a lengthy training program.

C.3 SCOPE OF SUPPORT - GENERAL

C.3.1 Provision of Housing Accommodations

The Offeror/Contractor shall provide all the housing necessary as identified in Section B of this contract. It is anticipated that the Contractor will subcontract with other business to provide the full range and numbers of room nights required.

C.3.2 Suitability of Housing

The Contractor shall provide suitable temporary housing, although long term, as listed in the following paragraphs below. Housing must meet all the requirements as stipulated in the underlying Scope of Work for lodging.

C.3.3 Reservations, Check-in, and Reports

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a. Reservations The Contractor shall provide a web-based reservation service which will be backed up by email and US-wide toll-free telephone service. The Contractor shall respond to all reservations and inquiries within one (1) business day. The Contractor shall provide a central office responsible for acceptance of reservations from travelers. The central office will be responsible for lodging reservations based on availability, making and confirming the reservation at the fixed-unit price room rate provided in Section B. Only this central office shall provide travelers with the reservation confirmation. The Contractor shall be informed by travelers (or their DOS sponsors) of the length of stay and family size. Travelers must receive the reservation confirmation via email.

b. Check-in

The DOS-sponsored travelers/employees will provide the check-in date and the Contractor will verify with the program office, the dates for which the DOS will pay for the reserved room. Reservations may be amended during the term of stay. Any unauthorized additional nights will be charged to the DOS-sponsored traveler/employee directly. Upon check-in, the traveler/employee will provide a form of payment to cover direct charges, if any, such as unauthorized nights, additional fees, or property damages (described in Section C.8.3 of this RFP).

c. Reports and Procedures

The Contractor shall provide periodic reports on reservation status to Government Progam Manager (GPM), COR, or his/her designee (as described in Section F.2 of this RFP). After contract award, the Contractor shall provide the GPM, COR, or his/her designee, with the reservation procedures in writing (described in Section F.7.1 of this RFP) .

C.3.4 Contractor Contact Information

The Contractor must provide contact and confirmation support during reservation and occupancy stages. The Contractor support must be available via telephone, fax, and internet (website and email) and shall provide emergency toll free (within the U.S.) contact information for all reservation problems. Emergency contact personnel information shall be available 24 hours a day, 365 days a year.

C.3.5 Reservation and Billing Procedures

The Contractor shall provide written procedures for contact, reservation, control of travel information, and billing. All financial activities must be auditable to ensure the negotiated rate and services are provided. The Contractor shall provide one consolidated monthly for all housing provided within the preceding month.

The Contractor will provide a web-based reservation system with customer service support via email and a U.S. toll free telephone number.

C.3.6 Housing Demand The Contractor will be expected to fill a daily average, including potential growth, of up to 750 – 900 daily room nights during the initial year of this contract. These numbers in the Base year and subsequent Option years can be expanded as stated in Section B.

Paid Intern Program

The Contractor will be expected to fill the housing requirements for 200-400 student interns during each of the three program cycles. The interns will be housed segregated by gender and will be assigned one intern per bedroom. Each cycle is 4 months long.

Interns work 10 consecutive weeks during the cycle, with staggered start and end dates. Check-in dates will need to be staggered as determined by the students’ individual start dates, as will check-out dates.

For reference 2024 -2025 Paid Intern cycles

a. Fall 2024: Augst 26th – December 27th

b. Spring 2025: January 14th – April 25th

c. Summer 2025: May 19th – September 19th

U.S. Foreign Service Internship Program (USFSIP) has an annual requirement for 10-week housing, from early-June through mid- August, for undergraduate interns who will be working with the DOS during the summer. Students in this program are not on a staggered schedule and number on average around forty participants. The program office prefers that these student interns be housed in the same location when it can be accommodated. These interns are also housed segregated by gender.

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C.3.7 Unit Size Allocation Housing units needed for the Base year is anticipated at estimated 750 – 900 corporate style apartments per night. The Contractor should be prepared to provide more than 293,000 room nights per year with the ability to grow as program demands increase. The Contractor shall provide about 6,700 minimum room nights per year.

The estimated percentage of room types based on historical data as follows:

• Studio: 1%

• One Bedroom: 60%

• Two Bedrooms: 30%

• Three Bedrooms: 9%

C.3.8 Length of Stay and Seasonality

The Contractor must accommodate stays from one night to 365 nights. The requirement for lodging is approximately the same year round. With the exception of a slight reduction in demand for the two weeks around the Christmas/New Year’s holidays in December;

there is little or no seasonal fluctuation.

C.4 QUALITY

C.4.1 Minimum Mandatory Requirements

Minimum mandatory requirements for the Contractor for extended stay lodging and corporate housing shall meet all the criteria listed in Section C.5 of this RFP.

C.4.2 Scope of Work—Facility Requirements

In accordance with Section C.5 the minimum mandatory requirements are inclusive in the terms and conditions of any resultant contract. In addition to the minimum mandatory requirements, this scope of work describes the requirements that shall be met prior to commencement of work under the term of a resultant contract.

C.4.2.1 Facility Description

All facilities shall possess or meet all the criteria as stated in C.5. The Contractor shall provide a block of lodging rooms in a facility which is currently operating as an ongoing lodging facility and business or apartment complex catering to customers. Contracted apartments will be conveniently located in relation to the Foreign Service Institute campus at the George P. Shultz National Foreign Affairs Training Center, Arlington Hall, 4020 Arlington Boulevard, Arlington, Virginia 22204. Normal rush hour commute time to this facility will not exceed 30 minutes.

Facilities shall be consistent with that defined in the industry as limited service, and shall be convenient to quality dining facilities serving breakfast, lunch, and dinner.

C.4.2.2 Disabilities The Contractor shall be in compliance with Federal, State, and Municipal Health Codes. When presented with a request, Contractor shall make reasonable accommodations for disabilities.

C.4.2.3 Certificate of Occupancy

The Contractor shall be in possession of a current, valid certificate of occupancy for each property used.

C.4.2.4 Federal Emergency Management Agency (FEMA)

All properties will be in full compliance of the Hotel and Motel Fire and Safety Act of 1990 throughout the term of the contract.

If a property is grandfathered the reason(s) for noncompliance will be specified and what remedial action is being taken. The DOS reserves the right to disqualify any property that is not in full compliance after review.

C.4.2.5 The System for Award Management (SAM)

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The Contractor shall maintain a current registration with the System for Award Management (SAM) system throughout the term of the contract.

C.4.2.6 Security/Safety

The Contractor shall provide an environment that is in compliance with all safety codes required by law. At a minimum, the Contractor will be required to have the following:

a. The Contractor facility shall be equipped with preferably Electronic Key Lock system or normal key locks on guest room access doors and all other primary guest entrances and exits in all buildings. Secondary or doors limited to essential staff entry/exit only will employ appropriate measures to ensure limited controlled access.

b. The Contractor shall have a Fire Protection policy which includes a written plan reviewed by the local fire department, and the Contractor shall rehearse this plan with its entire staff at least semi-annually for all buildings.

c. The Contractor shall ensure that each community has a minimum of one staff member who can handle security and emergency issues at every property.

d. The Contractor shall provide adequate onsite front desk and or security personnel 24 hours per day, seven days per week. The personnel will be capable of handling check-ins, departures, and emergency situations.

e. The Contractor's designated security manager shall maintain ongoing dialogue with police or equivalent to stay aware of threat/ crime in the area. This may include, but not be limited to, video coverage and surveillance of entrances/exits.

f. The Contractor shall have in all buildings, view ports, deadbolts, and secondary locks on guest room doors.

g. The Contractor shall have self-closing guest room doors.

h. The Contractor shall have parking lot security which includes but is not limited to the entire parking area being well lit.

i. The Contractor shall provide parking for DOS travelers' private or authorized vehicles (rental, government fleet, car, or van) either on or in proximity to the property when requested by the DOS travelers. This shall be provided at no charge for one vehicle per apartment.

C.4.2.7 Non-Smoking Units

All rooms shall be non-smoking. However, location(s) where smoking is allowed must be available at designated areas within the apartment compound.

C.4.3 Scope of Work—Quality

C.4.3.1 Quality Assurance (QA)

The Contractor shall provide its Quality Assurance Plan and shall implement it in order to meet or exceed the quality standards described in this section. According to this plan, the Contractor shall administer a quality assurance program and shall provide examples of its successful application upon request. (Examples may include such things as customer comment cards and records of staff training implemented as a result of customer recommendations.)

The Contractor shall have a quality assurance program that inspects all apartments prior to the arrival of a new DOS-sponsored traveler/employee to assure all systems are working properly and the apartment, furnishings and appliances meet the highest standards of cleanliness and serviceability. The Contractor shall also have a mold and pest abatement program to assure that all apartments are free from these hazards.

Any report of mold or pests must be immediately assessed by a certified technician who will provide written assurance that the problem has been properly addressed. Any apartment reported to have mold will be removed from use until a certified technician has provided written guarantee that the apartment is free of harmful levels of mold. The DOS will not be responsible for any additional charges due to this program.

The records of inspections, customer satisfaction forms and customer complaint forms shall be kept and made available to the Government throughout the base year and through all option years until final settlement of any claims under this contract.

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