RFP_31701-03585_6.7_Prepaid_Debit_Card_Activity.pdf
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- Attached to
- Prepaid Debit Card - UPDATED State and local contract opportunity
- Solicitation number
- RFP 31701-03585
- Issued by
- Davidson County, Tennessee
About this file
This file contains quarterly total card activity reports for multiple state of Tennessee government programs for Calendar Year 2024, including the State of Tennessee's overall card program, Department of Human Services Child Support Program, Department of Labor and Workforce Development Unemployment Benefit Program, Tennessee Consolidated Retirement System, Department of Education Individualized Education Accounts, and Department of Finance and Administration Payroll. The reports track detailed card usage metrics across key dimensions such as ATM spend, over-the-counter (OTC) spend, point-of-sale (POS) signature and PIN transactions, total spend, deposits, card counts, new card activations, active cards, and accounts with activity.
The data reveals consistent patterns across programs, with signature and PIN point-of-sale transactions comprising the largest percentage of spending, typically around 38-39% of total spend. ATM spending ranges from approximately 19-30% depending on the program, while OTC spend remains relatively low at 3-5%. The reports provide granular monthly and quarterly breakdowns, showing total annual transaction volumes. For instance, the State of Tennessee's overall program shows 473,355,694 in total spend for the year, with 14,147,305 total card transactions. The data also tracks language demographics, with most programs showing primarily English-language transactions and minimal Spanish-language usage. These comprehensive reports offer detailed insights into the state's prepaid card program performance across different administrative departments.
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Amount % Amount % Amount % Amount % Amount % ATM Spend 24,574,590$ 20.58% 26,323,900$ 21.43% 24,726,661$ 21.06% 21,910,574$ 19.26% 97,535,725$ 20.61% OTC Spend 4,961,870 4.16% 4,917,586 4.00% 4,711,643 4.01% 4,531,684 3.98% 19,122,782 4.04% POS Spend -
- Signature 46,934,226 39.31% 47,061,704 38.32% 45,345,220 38.63% 44,589,258 39.20% 183,930,407 38.86%
- PIN 42,937,273 35.96% 44,505,699 36.24% 42,608,654 36.30% 42,715,153 37.55% 172,766,779 36.50% Total Spend 119,407,959$ 122,808,888$ 117,392,178$ 113,746,669$ 473,355,694$
Deposits 133,803,253$ 132,126,852$ 125,424,329$ 122,969,754$ 514,324,187$
Count % Count % Count % Count % Count %
ATM 223,329 6.26% 236,746 6.47% 226,172 6.41% 199,417 5.88% 885,664 6.26%
OTC 8,489 0.24% 8,827 0.24% 8,903 0.25% 8,206 0.24% 34,425 0.24%
Signature 1,936,421 54.28% 2,010,803 54.92% 1,939,219 54.94% 1,871,860 55.24% 7,758,303 54.84% PIN 1,399,045 39.22% 1,405,282 38.38% 1,355,295 38.40% 1,309,291 38.64% 5,468,913 38.66% Total Count 3,567,284 3,661,658 3,529,589 3,388,774 14,147,305
Deposits 747,555 741,028 722,905 725,934 2,937,422
New Cards Activated 23,644 24,514 24,902 25,646 98,706 Active Cards 259,590 238,663 234,104 233,655 Accounts with Activity 115,558 114,383 112,083 108,479
4th Quarter YTD
State of Tennessee Total Card Activity - All Programs
Calendar Year 2024
1st Quarter 2nd Quarter 3rd Quarter
ATM Spend 20,412,745.94 19.60% 22,788,681$ 20.64% 21,245,671$ 20.20% 19,074,676$ 18.45% 83,521,774$ 19.74% OTC Spend 4,158,843.90 3.99% 4,284,387 3.88% 4,038,917 3.84% 4,012,596 3.88% 16,494,744 3.90% POS Spend
- Signature 41,469,042.40 39.82% 42,739,662 38.71% 41,020,696 39.00% 40,730,156 39.39% 165,959,556 39.22%
- PIN 38,112,925 36.59% 40,609,121 36.78% 38,872,517 36.96% 39,578,989 38.28% 157,173,551 37.14% Total Spend 104,153,557$ 110,421,851$ 105,177,801$ 103,396,417$ 423,149,626$
Deposits 118,131,253$ 119,660,198$ 112,873,985$ 112,378,366$ 463,043,802$
Count % Count % Count % Count % Count %
ATM 185,362 5.80% 204,437 6.09% 194,598 6.01% 173,661 5.50% 758,058 5.86%
OTC 7,220 0.23% 7,745 0.23% 7,734 0.24% 7,374 0.23% 30,073 0.23%
Signature 1,758,389 55.01% 1,861,022 55.47% 1,797,653 55.55% 1,760,533 55.77% 7,177,597 55.45% PIN 1,245,607 38.97% 1,281,650 38.20% 1,236,112 38.20% 1,214,973 38.49% 4,978,342 38.46% Total Count 3,196,578 3,354,854 3,236,097 3,156,541 12,944,070
Deposits 696,779 700,312 686,722 696,679 2,780,492
New Cards Activated 14,642 15,476 14,459 15,122 59,699 Active Cards 146,009 145,281 144,667 144,686 Accounts with Activity 103,257 104,254 102,337 99,655
4th Quarter YTD
Department of Human Services Child Support Program
ATM Spend 3,865,584$ 28.95% 3,256,562$ 30.42% 3,201,078$ 30.75% 2,499,790$ #DIV/0! 12,823,014$ 30.19% OTC Spend 586,777 4.39% 421,084 3.93% 490,264 4.71% 309,720 #DIV/0! 1,807,845 4.26% POS Spend
- Signature 4,494,613 33.66% 3,508,197 32.77% 3,348,334 32.16% 2,534,389 #DIV/0! 13,885,533 32.69%
- PIN 4,407,482 33.00% 3,521,075 32.89% 3,370,843 32.38% 2,658,935 #DIV/0! 13,958,336 32.86% Total Spend 13,354,456$ 10,706,918$ 10,410,520$ 42,474,728$
Deposits 13,472,304$ 10,492,792$ 10,170,355$ 8,253,911$ 42,389,362$
Count % Count % Count % Count % Count %
ATM 35,571 10.22% 30,129 10.50% 29,331 10.79% 23,246 11.14% 118,277 10.60%
OTC 1,063 0.31% 883 0.31% 991 0.36% 636 0.30% 3,573 0.32%
Signature 166,102 47.72% 139,134 48.50% 129,791 47.76% 99,116 47.50% 534,143 47.89%
PIN 145,320 41.75% 116,735 40.69% 111,663 41.09% 85,664 41.05% 459,382 41.19%
Total Count 348,056 286,881 271,776 208,662 1,115,375
Deposits 48,215 38,291 33,655 26,777 146,938
New Cards Activated 8,865 8,893 10,019 10,424 38,201 Actived Cards 111,959 91,747 87,517 87,079 Accounts with Activity 11,248 9,082 8,639 7,751
Department of Labor and Workforce Development Unemployment Benefit Program
4th Quarter YTD1st Quarter 2nd Quarter 3rd Quarter
ATM Spend 282,803$ 22.67% 278,657$ 23.49% 260,399$ 23.46% 318,346$ 24.66% 1,140,205$ 23.58% OTC Spend 208,170 16.69% 212,115 17.88% 180,571 16.27% 207,964 16.11% 808,820 16.73% POS Spend
- Signature 418,524 33.56% 379,899 32.02% 367,341 33.09% 413,798 32.05% 1,579,561 32.67%
- PIN 337,718 27.08% 315,599 26.60% 301,713 27.18% 351,091 27.19% 1,306,122 27.02% Total Spend 1,247,215$ 1,186,270$ 1,110,023$ 1,291,199$ 4,834,708$
Deposits 1,391,048$ 1,352,033$ 1,326,713$ 1,277,993$ 5,347,788$
Count % Count % Count % Count % Count %
ATM 2,287 11.33% 2,180 11.27% 2,086 10.88% 2,343 11.13% 8,896 11.15%
OTC 196 0.97% 199 1.03% 175 0.91% 194 0.92% 764 0.96%
Signature 10,359 51.32% 10,188 52.69% 10,151 52.92% 10,776 51.17% 41,474 52.00%
PIN 7,343 36.38% 6,769 35.01% 6,769 35.29% 7,745 36.78% 28,626 35.89%
Total Count 20,185 19,336 19,181 21,058 79,760
Deposits 2,239 2,223 2,123 2,073 8,658
New Cards Activated 131 133 97 84 361 Active Cards 1,201 1,217 1,191 1,163 Accounts with Activity 794 798 750 714
4th Quarter YTD
Tennessee Consolidated Retirement System Retirement Benefits
ATM Spend - 0.00% 0.00% 0.00% 0.00% - 0.00% OTC Spend - 0.00% 0.00% 0.00% 0.00% - 0.00% POS Spend
- Signature 506,918$ 90.30% 433,946$ 87.87% 574,281$ 93.66% 879,725$ 89.87% 2,394,870$ 90.47%
- PIN 54,475 9.70% 59,903 12.13% 38,867 6.34% 99,141 10.13% 252,386 9.53%
Total Spend 561,393$ 493,849$ 613,148$ 978,866$ 2,647,256$
Deposits 714,187$ 621,828$ 967,006$ 993,072$ 3,296,093$
Count % Count % Count % Count % Count %
ATM - 0.00% 0.00% 0.00% 0.00% 0.00%
OTC - 0.00% 0.00% 0.00% 0.00% 0.00%
Signature 468 77.74% 459 78.19% 481 81.53% 682 71.49% 2,090 76.47%
PIN 134 22.26% 128 21.81% 109 18.47% 272 28.51% 643 23.53%
Total Count 602 587 590 954 2,733
Deposits 231 202 322 334 1,089
New Cards Activated 6 12 325 14 357 Active Cards 421 418 660 660 Accounts with Activity 237 227 337 337
4th Quarter YTD
Department of Education Individualized Education Accounts
ATM Spend 13,458 14.73% 13,949 16.29% 19,513 24.18% 17,762 22.96% 64,681 19.31% OTC Spend 8,079 8.85% 8,570 10.01% 1,891 2.34% 1,403 1.81% 19,943 5.95% POS Spend
- Signature 45,129$ 49.41% 42,111$ 49.19% 34,568$ 42.84% 31,191$ 40.32% 152,999$ 45.67%
- PIN 24,673 27.01% 20,977 24.50% 24,715 30.63% 26,998 34.90% 97,362 29.06%
Total Spend 91,339$ 85,607$ 80,686$ 77,353$ 334,985$
Deposits 94,460$ 90,608$ 86,270$ 66,413$ 337,750$
Count % Count % Count % Count % Count %
ATM 109 5.85% 110 5.89% 157 0.08072 167 10.71% 543 7.51%
OTC 10 0.54% 11 0.59% 3 0.15% 2 0.13% 26 0.36%
Signature 1,103 59.21% 1,131 60.58% 1,143 58.77% 753 48.30% 4,130 57.09%
PIN 641 34.41% 615 32.94% 642 33.01% 637 40.86% 2,535 35.04%
Total Count 1,863 1,867 1,945 1,559 7,234
Deposits 91 92 83 71 337
New Cards Activated 2 10 2 2 16 Active Cards 71 69 69 67 Accounts with Activity 22 22 20 22
YTD1st Quarter 2nd Quarter
Department of Finance & Administration Payroll
3rd Quarter 4th Quarter
January February March April May June July August September October November December Total
English Child Support 4,947 4,444 4,745 5,102 5,405 5,179 5,239 4,815 4,986 5,366 4,903 5,005 60,136 Unemployment 2,671 2,311 1,853 1,624 1,770 1,663 1,650 1,487 1,515 1,455 1,089 1,197 20,285 Retirement 62 53 74 43 81 117 65 58 61 48 56 70 788 IEA Program - - - - - - - - - - - - - Payroll - - - - - - - - - - - - -
Spanish Child Support 19 24 21 20 16 24 26 26 28 16 28 21 269 Unemployment 22 17 7 5 5 7 9 14 9 8 9 17 129 Retirement - - - - - - - - - - - - - IEA Program - - - - - - - - - - - - - Payroll - - - - - - - - - - - - -
Total Child Support 4,966 4,468 4,766 5,122 5,421 5,203 5,265 4,841 5,014 5,382 4,931 5,026 60,405 Unemployment 2,693 2,328 1,860 1,629 1,775 1,670 1,659 1,501 1,524 1,463 1,098 1,214 20,414 Retirement 62 53 74 43 81 117 65 58 61 48 56 70 788 IEA Program - - - - - - - - - - - - - Payroll - - - - - - - - - - - - -
Contract Total 7,721 6,849 6,700 6,794 7,277 6,990 6,989 6,400 6,599 6,893 6,085 6,310 81,607
| Total |
| DHS |
| UI |
| Treasury |
| Education |
| Payroll |
| Call Volumes |
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