Attachment_3_-_Task_Order_1_PWS.pdf

PERFORMANCE WORK STATEMENT

TASK ORDER T0001

NCNM7200-16-00670

National Marine Sanctuary of American Samoa

1.0 BACKGROUND

The National Oceanic Atmospheric Administration (NOAA) is a United States Federal agency dedicated to understanding and predicting changes in the Earth’s environment and to conserve and manage coastal and marine resources to meet United States economic, social, and environmental needs. In coordination with federal, state, territorial, local, tribal, territorial and international authorities, NOAA manages the use of these environments, regulating fisheries and marine protected areas as well as protecting threatened and endangered marine species.

The Office of National Marine Sanctuaries (ONMS), established in 1972 by the National Marine Sanctuaries Act (NMSA) and administered by NOAA’s National Ocean Service, protects a network of special marine and freshwater areas. The goal of the NMSA is to set aside and manage areas for resource protection, research, enhanced public education, and compatible public and private uses. Management activities for each site are detailed in site-specific management plans which outline regulatory goals, describe boundaries, identify staffing and budget needs, and set priorities and performance measures for resource protection, research, and education programs.

ONMS oversees thirteen National Marine Sanctuaries (NMS) and one National Monument. The Pacific Island Region (PIR) of ONMS manages three NMS sites: the Papahānaumokuākea Marine National Monument (PMNM), Hawaiian Islands Humpback Whale National Marine Sanctuary (HIHWNMS), and the National Marine Sanctuary of American Samoa (NMSAS).

The NMSAS, located on Tutuila in Pago Pago, American Samoa, manages one of the most remote sanctuaries within NOAA. NMSAS is the largest sanctuary in ONMS, and has six sites within American Samoa spread over five islands and two atolls. This Task Order details the management support services required for NMSAS.

2.0 GENERAL REQUIREMENTS

The contractor shall provide qualified, well-trained personnel capable of meeting the requirements of the Performance Work Statement (PWS). The contractor shall be responsible for supporting management and the site’s management plan by a variety of tasks detailed in the task descriptions. NMSAS requires site management, administrative, program, resource protection, research, and facility maintenance and security personnel to accomplish ONMS’ mission goals.

NMSAS operates the Tauese P.F. Sunia Ocean Center, a visitor center with adjoining offices.

Because of the location of the site, there are additional language and cultural requirements.

Specific tasking is detailed below.

2.1 SENIOR POLICY ANALYSIS

• Assist senior ONMS leadership in implementing the policies and purposes of the National Marine Sanctuaries Act. Support, inform, and implement policies that lead directly to the accomplishment of major programs. Assist in developing position papers, and provide insight and analysis in the development of policies.

• Assist senior ONMS leadership in supporting strategies, activities, policies, regulations, management plans and programs for ONMS Sites. Provide support for regulatory analysis, legislative review and development by facilitating communication and activities, including technical assistance in review and clearance of associated documents among sites, regions, headquarters general counsel for ocean services and NOAA Leadership.

• Assist senior ONMS leadership in supporting strategies for both short and long-range planning and/or cooperative agreements in consultation with higher-level officials.

• Assist budget and administrative managers in day-to-day implementation and execution of the organizational administrative and financial operations.

• Supervise on-site personnel included in this contract in supporting and implementing strategies, activities, policies, regulations, management plans, and programs to conserve, protect, enhance, restore, investigate, and manage sanctuary resources.

• Support implementation and completion of activities in the site management plan, and the site’s annual operating plan.

• Support collaborations with local, regional and international partners by participating in meetings, providing information and content as required. Support local, regional and international cross-sector initiatives and partnerships. Support projects and partnerships with and between marine managed areas globally.

• Assist senior ONMS leadership in administrative and planning activities related to ONMS strategic initiatives programs. Track developments in marine spatial planning at the interagency level, and in the formation of a National Ocean Policy, and provide assistance in working groups and the Sanctuary Advisory Council.

2.1.1 DELIVERABLES

Deliverable Due Date

(a) Develop & Submit Quarterly & Annual Reports on NMSAS programs, their progress and accomplishments. Reports should be 5-30 pages in length, with final versions subject to government approval.

(Quarterly and Annual Report in 1st Qtr

FY’17)

(b) Complete semi-quarterly reviews of Management Plan implementation, monitoring and reporting. Provide semi-annual reports of up to 30 pages detailing the progress of the Management Plan, final version subject to government approval.

2nd Qtr, 4th Qtr,

(c) Coordinate, and implement monthly staff meetings Monthly

(d) Complete bi-monthly budget and planning process assessmentand provide advice to management.

Bi-Monthly

(e) Participate in NMSAS weekly conference calls with ONMS, PIR, and cross cut groups such as science, education.

Weekly

(f) Provide on-site supervision and oversight of other staff on this contract, and liaise with contract Project Manager on staff issues.

Ongoing

(g) Conduct semi-annual performance evaluations of staff on this contract, provide report to Project Manager and oversee implementation of any remedial plans.

2nd & 4th Qtrs

(h) Implement & complete Pacific Regional Strategy Program 2nd & 4th Qtrs priority tasks for FY17 as directed by the government.

Submit 3-10 page summary report annually.

(i) Coordinate professional development trainings for staff that will enhance capacity within NMAS to include:

Leadership training, all staff, 5 days Education and outreach training, 2 staff, 5 days Interpretive training, 4 staff, 5 days Volunteer Coordinator training, 1 staff, 1 week.

Dive Safety Management Training Program for NMSAS, 4 staff, 4 days

June 2017

(j) Participate and complete assigned tasks for ONMS Strategic Plan & 50th Anniversary Program

Bi-Monthly

(k) Supervise dive, vessel and facility programs with monthly review & planning with contract staff

Quarterly

(l) Review existing community programs, participate in quarterly meetings, and work with relevant staff to provide assessments

Quarterly

(m) Implement MOA with National Park of AS with bi-quarterly reviews and meetings with their office, as directed

Bi-quarterly

(n) Complete an assessment of the visitor center programs on a quarterly basis to increase visitor count and relevance in AS.

Submit assessment report to government.

Quarterly

(o) Liaise with Ocean Future’s Society to complete 5 new government approved video clips for the NMSAS

September 2016

(p) Develop and assist with a Swains Island Expedition Portfolio for 2 research cruises. Portfolio should include plans, staffing assignments, budget, goals and partner involvement.

September, 2016

(q) Meet with community, territorial and federal organizations to discuss and plan shared conservation goals in American Samoa. Provide summaries of the meetings to the government.

Monthly

(r) Work with NGO organizations on education, outreach, and communication programs for youth, and communities.

Monthly

(s) Develop and implement a program with Kupu Hawaii on internships, providing at least 2 government approved internships for local students.

2nd Quarter, 2017

2.2 CONSERVATION ECOLOGY AND POLICY SUPPORT

• Advise on strategic conservation ecology initiatives and partnerships to provide support to effectively implement the sanctuary management plan.

• With guidance from the government, plan and support on-the-water research, characterization and monitoring projects.

• Ensure projects align with the ONMS strategic plan and associated performance measures.

• Identify and report new and emerging issues relating to marine resource conservation and management, as well as track, analyze, and report on all federal and territory policies, initiatives, and management plans related to a marine and terrestrial ecosystem management and conservation and produce reports and various policy documents as required.

• With guidance from the government, plan, organize, implement, and evaluate government approved short and long-term projects associated with marine resource management, resource protection, research and monitoring, and education and outreach.

• Work cooperatively with various agencies to develop partnerships to better protect marine resources, and create and support research and monitoring opportunities to protect ONMS, NMSAS, and other marine protected areas in American Samoa.

• Review and recommends all site permit applications/permits, including but not limited to, records, briefing, liaison with other agencies/applicants/permittees, vessel reporting system, etc. Staff point of contact for all permitting activities. Ensure regulatory compliance is achieved.

• Promote and explain the benefits of an ecosystem-based approach to conservation and management of coastal and marine resources territory wide, and incorporate methodology into marine research and monitoring operations.

• With government guidance and approval, interface with the general public on all sanctuary issues, including but not limited to, national marine sanctuaries or other marine protected areas, human-wildlife interactions and conflict resolutions, human ecology, watershed management, research, community and stakeholder engagement, education and outreach, and ONMS policies, regulations, and directives, including but not limited to, the NMSA, ONMS management plans, NEPA, and ONMS advisory councils.

• Schedule and attend Sanctuary Advisory Council (SAC) meetings including subcommittee and working group meetings, staff all SAC meetings and activities and related follow-up actions, and organize the duties associated with operating the SAC in accordance with Office of National Marine Sanctuaries procedures, guidelines and requests. Coordinate with Sanctuary Superintendent to develop meeting agendas and programming efforts for the SAC.

• Participate in data collection and analysis and monitor data integrity and progress towards meeting project objectives.

2.2.1 DELIVERABLES

Deliverable Due Date

(a) Coordinate (2) Sanctuary Advisory Council Meetings and complete (2) sanctuary updates reports. Reports should be between 3 and 15 pages, with the final version subject to government review and approval.

As Needed FY16

(b) Coordinate process to fill vacant advisory council seats Quarterly (as needed)

FY16

(c) Sit in on National Advisory Council coordination calls, and provide summary reports

Bi-Monthly FY16

(d) Paticipate in (4) National Council Executive Committee calls Quarterly FY16

(e) Coordinate 2nd Annual Photo-Fishing contest raising awareness of allowable and prohibited activities in sanctuary management areas including (4) on-location events and (4) community presentations. Work with relevant staff to plan and implement the events and presentations.

February-May FY16

(f) Coordinate (6) Sanctuary Advisory Council Working Group/Committee Meetings

Bi-Monthly/As Needed FY16

(g) Facilitate Process of Sanctuary Advisory Council Science Working Group review of Draft Sanctuary Science Plan by providing advice and administrative support

3rd Quarter FY16

(h) Attend the National Sanctuary Advisory Council Summit January FY16

(i) Track implementation of Year-4 Activities of 2012 Sanctuary

Management Plan including facilitation of (6) team check-in meetings and completion of (4) quarterly update reports.

Reports should be between 3 and 10 pages, with the final version subject to government review and approval.

FY16

(j) Attend (4) Coral Reef Advisory Group and (4) Local Action Strategy Meetings. Prepare and provide briefing materials as directed, and submit reports from all meetings.

FY16

(k) On-Water support of research and monitoring activities including coordination with ONMS/NOAA dive teams on coral/fish surveys and crown-of-thorns starfish removals.

Participate in fieldwork, including scuba diving as required.

Up to 20 field days per year, including 10 days at sea.

Feb/March FY16 and as needed

(l) Represent Sanctuary on (6) ONMS Climate Committee coordination calls and (6) Climate Smart Working Group coordination calls

Bi-Monthly FY16

(m) Assist Sanctuary Leadership with completion of FY17 Annual Operating Plan

September 2016

(n) Review sanctuary permit applications for compliance/violation of sanctuary prohibitions and provide recommendations to Sanctuary Leadership

As needed FY16

(o) Attend (4) Western Pacific Regional Fisheries Management Council meetings. Submit summary report.

FY16

(p) Assist in completion of “Allowable and Prohibited Activities” fact sheet to raise awareness of and facilitate uses of sanctuary management areas that align with cultural and natural resource protection

October FY16

2.3 RESEARCH & FIELD OPERATIONS COORDINATION

• Support the coordination, planning, evaluation and the implementation of characterization, monitoring, and research projects and activities designed to meet the management needs of the sanctuary.

• Coordinate with other scientific agencies, offices and research institutions as required.

• Ensure that scientific data and information are effectively maintained and communicated in order to inform policy and management decision.

• Coordinate research operational planning and execution, participate in fieldwork and research or monitoring cruises, participate in permit development, review and NEPA documentation.

• Support all aspects of field operations, including activities such as maintaining field equipment, including inventory, maintenance, product research and purchasing, prepare equipment for fieldwork; prepare cruise plans, dive plans, and reports; coordinate dive operations and equipment to meet NOAA dive standards, and provide support to the dive program; assist in small boat program; perform in-situ field research and data collection.

Provide topside support for dive operations. Collaborate with partners on missions.

• Participate in site planning activities including budgets, management plan reviews, field projects, and preparation and review of other science/field planning documents. Support execution of site operating plans.

• Support emergency response activities and training and other resource protection programs both internally and with partners.

• Participate in NOAA ship-based research expeditions in a variety of roles, including administrative, scientific, technical, and support.

• Provide scientific expertise and support, including collaborating with partners, conducting research and/or surveys, sampling and collecting specimens in the field, conducting laboratory analysis and writing scientific reports, assisting with data management, and conservation or curatorial work.

2.3.1 DELIVERABLES

Deliverable Due Date

(a) Coordinate with collaborating researchers, review and advise on their requests for field and lab support.

Ongoing

(b) Coordinate field work and monitoring in the sanctuary Ongoing

(c) Write and coordinate execution of the science plan. Plan should provide well-developed goals and objectives for the NMSAS. The plan should be sufficiently detailed to guide the NMSAS’s science program for the next three years. Plan will be 20-50 pages in length and will be subject to government approval.

Sept 2016

(d) Provide science background to staff and for outreach, through in-services, events, meetings and as requested

Ongoing

(e) Attend local action strategy meetings and coordinate with other local agencies

Monthly

(f) Complete as many as 10 science fact sheets as public information. Final versions are subject to government approval.

Monthly

(g) Develop coral reef monitoring surveys as required by the government, and conduct monitoring surveys of coral reef sites on a routine basis at Fagatele, Fagalu’a/Fogama’a & Aunu’u. Provide reports on data analysis annually.

Quarterly/report annually

(h) Develop a citizen science program for sites and volunteers, final version subject to government approval. Program may include water quality monitoring, coral reef surveys, and other science related tasks to support management decision-making, as directed by ONMS.

Oct. 2016

2.4 ADMINISTRATIVE, FISCAL AND CLERICAL SUPPORT

• Provide administrative, fiscal, personnel and office support to all staff members.

• Conduct general clerical duties (for example: maintaining records, managing calendars, answering and directing incoming calls; receiving, inventory management, preparing and verifying documents; typing and stenography; purchasing and tracking shipments, paying invoices; filing; faxing; photocopying; mail and deliveries handling; basic knowledge of proper office procedures, etc.).

• Use office automation software, including word processing, forms handling, spreadsheet, and graphics support to prepare technical reports, presentations, and publications, operates a keyboard-controlled data entry device;

• Support Operations and Administration Action Plans.

2.4.1 DELIVERABLES

Deliverable Due Date

(a) Provide budget reports for the site based on current expenditures and forecasts Monthly

(b) Update and maintain visitor logs Weekly

(c) Handle and appropriately route billing for the facility: e.g.

utilities bill, phone bills, internet, etc.

Monthly

(d) Route billing for expenditures for program events for prompt payment.

After every event

(e) Prepare and route all necessary documents for travel for contract staff

Before and After travel

(f) Prepare, check, and submit contract staff timesheets Twice a month

(g) Assist with tours to the facility Ongoing

(h) Assist with coordination of trainings At least once a year

(i) Assist with staff meeting coordination, & prepare and submit minutes Monthly

3.0 PERSONNEL

The contractor shall provide the following personnel from Schedule B-NMSAS:

Ref. Labor Category Regular Hours

4.1.3.1 Senior Policy Analyst 1,960

4.1.3.6 Conservation Ecology and Policy Specialist 1,960

4.1.3.7 Research Coordinator 1,960

4.1.3.8 Administrative-Fiscal Assistant 1,960

4.1 PERSONNEL QUALIFICATIONS

See the position descriptions in the IDIQ for the minimum education, experience and the general duties required for contractor personnel under this task order PWS.

5.0 PERFORMANCE REQUIREMENTS SUMMARY

Task Performance Objective Acceptable Quality Level

(AQL)

Method of Surveillance

Incentive/Disincentive

Unit & Program Management Support

95% compliance with all documented government policies and procedures, including PWS

Less than 2 customer complaints per month

Validated Customer Complaint

Incentive = additional IDIQ Orders if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

Reports are submitted to management on-time and complete with all required information

95% of all required reports on time and complete; late reports no more than one week after due date.

100% inspection by

PM,

crosschecked by customer

Incentive = additional IDIQ Orders considered if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

All unit goals met 95% of the time.

Less than 2 customer complaints per month

Validated Customer Complaint

Incentive = additional IDIQ Orders if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

Policy, Planning & Permit Support

Reports are submitted to relevant unit on-time and complete with all required information

95% of all required reports on time and complete; late reports no more than one week after due date.

100% inspection by

PM,

crosschecked by customer

Incentive = additional IDIQ Orders considered if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

95% compliance with all documented government policies and procedures, including PWS

Less than 2 customer complaints per month

Validated Customer Complaint

Incentive = additional IDIQ Orders if funding available and need exists

Disincentive = Corrective action plan submitted to PM and

COR for review

Research/Field Operations

Field operations meet science team goals 90% of the time.

No customer complaints

Validated Customer Complaint

Incentive = additional IDIQ Orders considered if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

Reports are submitted to relevant unit on-time and complete with all required information

95% of all required reports on time and complete; late reports no more than one week after due date.

100% inspection by

PM,

crosschecked by customer

Incentive = additional IDIQ Orders considered if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

Office Management & Administrative

Administrative tasks completed with 95% accuracy and timeliness

No customer complaints

Validated Customer Complaint

Incentive = additional IDIQ Orders considered if funding available and need exists

Disincentive = Corrective action plan submitted to PM and COR for review

6.0 PLACE OF PERFORMANCE

Place of performance is the National Marine Sanctuary of American Samoa, Tauese P.F.

Sunia Ocean Center P.O. Box 4318, Pago Pago, AS 96799

7.0 TRAVEL

Travel will be anticipated to complete these tasks including participation in meetings and conferences.

8.0 EXPENSES – REIMBURSABLE ITEMS

No additional non-labor expenses (outside of travel) are anticipated or authorized for this Task Order.

9.0 PERIOD OF PERFORMANCE

The base period of performance is July 15, 2016 through July 14, 2017 with options to continue services as follows:

Option Year 1: July 15, 2017 – July 14, 2018 Option Year 2: July 15, 2018 – July 14, 2019 Option Year 3: July 15, 2019 – July 14, 2020 Option Year 4: July 15, 2020 – July 14, 2021

10.0 TECHNICAL CONTACTS

The Contracting Officer’s Representative (COR) is:

Nancy Daschbach Regional Administrative Assistant 726 S. Kihei Rd.

Kihei, HI 96753 808-879-2818 nancy.daschbach@noaa.gov

The Technical Representative is:

Atuatasi Lelei Peau PO Box 4318 National Marine Sanctuary of American Samoa Pago Pago, AS 96799 684-633-6505 atuatasi.peau@noaa.gov mailto:nancy.daschbach@noaa.gov mailto:atuatasi.peau@noaa.gov