Attachment_1_-_IDIQ_PWS.pdf

PERFORMANCE WORK STATEMENT

ONMS Pacific Islands Region Support Services

1.0 BACKGROUND

The National Oceanic Atmospheric Administration (NOAA) is a United States Federal agency dedicated to understanding and predicting changes in the Earth’s environment and to conserve and manage coastal and marine resources to meet United States economic, social, and environmental needs. In coordination with federal, state, territorial, local, tribal and international authorities, NOAA manages the use of these environments, regulating fisheries and marine protected areas as well as protecting threatened and endangered marine species.

The Office of National Marine Sanctuaries (ONMS), established in 1972 by the National Marine Sanctuaries Act (NMSA) and administered by NOAA’s National Ocean Service, protects a network of special marine and freshwater areas. The goal of the NMSA is to set aside and manage areas for resource protection, research, enhanced public education, and compatible public and private uses. Management activities for each site are detailed in site-specific management plans which outline regulatory goals, describe boundaries, identify staffing and budget needs, and set priorities and performance measures for resource protection, research, and education programs.

ONMS comprises thirteen national marine sanctuaries and one marine national monument. The Pacific Island Region (PIR) of ONMS manages three sites: the Papahānaumokuākea Marine National Monument (PMNM), Hawaiian Islands Humpback Whale National Marine Sanctuary (HIHWNMS), and the National Marine Sanctuary of American Samoa (NMSAS). In addition to the three sites, ONMS has other programs in the Pacific Islands, including the International Marine Protected Area (MPA) Capacity Building Program (IMPACBP).

2.0 SCOPE OF WORK

The purpose of this Indefinite Delivery-Indefinite Quantity (IDIQ) contract is to have a source against which to issue task orders for the various services described in this Performance Work Statement (PWS).

This contract provides services for the PIR ONMS sites and associated programs in Hawaii and American Samoa. Separate Task Orders issued by the Contracting Officer (CO) shall accomplish specific work tasking.

In accordance with Federal Acquisition Regulation Subpart 37.1, the requirements herein are for “non-personal service”. The Contractor is an independent entity and not an agent or employee of the Government. The Contractor shall provide services, personnel, material, supplies, supervision, labor, expertise, and equipment, (except that specified as Government-furnished) required to operate, oversee, and assist in the operation and maintenance of the PIR ONMS sites in accordance with this PWS and applicable laws. This PWS also provides for the ability for additional expertise and resources to support evolving ONMS operational requirements. The Contractor shall provide related services as specified, in accordance with the terms, conditions, general and special contract requirements, specifications, drawings, attachments and exhibits contained herein or incorporated by reference.

2.1 ONMS OFFICES (see Figures 1 and 2 for ONMS organizational chart and maps)

2.1.1 HAWAIIAN ISLANDS HUMPBACK WHALE NATIONAL MARINE

SANCTUARY (HIHWNMS)—SCHEDULE A

The HIHWNMS has offices located in Hawaii on the island of Oahu in Honolulu at the NOAA Inouye Regional Center, on the island of Kauai in Lihue and on the island of Maui in Kihei. The sanctuary’s work is accomplished with personnel with varying responsibilities, including site management, facility, administrative, program and resource protection. HIHWNMS operates a visitor center on Maui.

The HIHWNMS provides management, scientific, information services, education, administrative and facility maintenance support to ONMS for the management and resource protection for one of our national marine sanctuaries.

2.1.2 NATIONAL MARINE SANCTUARY OF AMERICAN SAMOA (NMSAS)—

SCHEDULE B

The NMSAS is located in Pago Pago, American Samoa. NMSAS is the largest sanctuary in ONMS, and has six sites within American Samoa spread over five islands and two atolls.

NMSAS requires site management, administrative, program, resource protection, research, and facility management personnel to accomplish ONMS’ mission goals. NMSAS operates the Tauese P.F. Sunia Ocean Center, a visitor center with adjoining offices. Because of the location of the site, there are additional language and cultural requirements.

2.1.3 PAPAHĀNAUMOKUĀKEA MARINE NATIONAL MONUMENT (PMNM)

SCHEDULE C

PMNM offices are located in the NOAA Inouye Regional Center in Honolulu on the island of Oahu, at the Mokupāpapa Discovery Center in Hilo on Hawaii Island, and in Lihue on the island of Kauai. PMNM is co-managed with the Department of the Interior and the State of Hawaii. The PMNM site comprises the Northwestern Hawaiian Islands and is the largest marine protected area under U.S. jurisdiction. Their mission requires administrative, policy, permitting, science, resource protection, education, outreach, communications, Native Hawaiian cultural and visitor center management personnel. In addition, annual research expeditions to the site require temporary positions to support the research expedition’s mission goals.

2.1.4 ONMS INTERNATIONAL MPA CAPACITY BUILDING PROGRAM

(IMPACBP)—SCHEDULE D

The mission of the IMPACBP is the delivery of technical support and expertise for improving marine protected area management effectiveness as mandated by the National Marine Sanctuaries Act. The delivery of international training programs requires administrative support, program support, fiscal management, logistical support, program support and reporting, development and maintenance of in-country partnerships, and the ability to work under diverse physical, social, governance and cultural settings. The Government’s administrative lead for the program is located in Silver Spring, MD, but the location of individual contractors is not site specific.

Figure 1. Organizational Chart and Hawaii Locations

Figure 2: ONMS System map

2.1.5 PLACE OF PERFORMANCE

All PIR locations are included in performance of this PWS, and have priority for use of the contract. Specific ONMS programs will be defined in Task Orders, and will include:

Hawaiian Islands Humpback Whale NMS:

• 1845 Wasp Blvd, Building 176, Honolulu, HI 96818

• 4370 Kukui Grove St., Lihue, HI

• 726 South Kihei Road, Kihei, HI 96753

American Samoa:

• Tauese P.F Sunia Ocean Center P.O. Box 4318, Pago Pago, AS 96799

Papahānaumokuākea Marine National PMNM:

• 1845 Wasp Blvd, Building 176, Honolulu, HI 96818

• Mokupapapa Discovery Center, 76 Kamehameha Ave., Hilo, HI 96720

• 4370 Kukui Grove St., Lihue, HI 96766

International MPA Capacity Building Program:

• Administrative office is in Silver Spring, MD 20910

3.0 SANCTUARY SUPPORT SERVICES

The contractor shall provide support services necessary to conduct the daily operation of HIHWNMS, NMSAS, PMNM, and IMPACBP. Operations include a variety of tasks such as developing and implementing education, outreach, training and communication programs;

developing and providing program content, writing and web design/upkeep; assist with developing and implementing site specific policies; providing technical and analytical support in the marine sciences, providing management and maintenance of ONMS site facilities; providing community and cultural liaison services; and providing administrative support services.

3.1 TASKS

Requirements will be ordered and issued via individual task orders, and may include (but are not limited to) the following requirements:

3.1.1 UNIT AND PROGRAM MANAGEMENT SUPPORT

a. Assists senior ONMS leadership in implementing the policies and purposes of the National Marine Sanctuaries Act.

b. Assists senior ONMS leadership in supporting strategies, activities, policies, regulations, and management plans and programs for ONMS Sites.

c. Assists senior ONMS leadership in supporting strategies for both short and long-range planning and cooperative agreements in consultation with higher-level officials.

d. Assists budget and administrative managers in day-to-day implementation and execution of the organizational administrative and financial operations.

e. Provides on-site supervision of the personnel hired for this contract.

f. Participates in meetings as directed by ONMS, on a local, regional and international level.

g. Completes appropriate tasks from the individual site management plans, and the individual site’s annual operating plans (AOP).

h. Supports projects and partnerships with and between marine managed areas globally.

i. Supports collaborations with local, regional and international partners.

j. Supports local, regional and international cross-sector initiatives and partnerships.

k. Assists senior ONMS leadership in administrative and planning activities related to ONMS strategic initiatives programs.

3.1.2 POLICY, PLANNING & PERMIT SUPPORT

a. Analyzes federal and state policies, initiatives and management plans related to marine and terrestrial ecosystem management and conservation.

b. Assists site leadership in directing, managing, coordinating and staffing advisory council meetings, public meetings and stakeholder meetings, and related follow-up actions. Serves as staff liaison and point of contact for the site advisory councils.

c. Supports and implements as required the site management plan and the site’s annual operating plan. Assists in development, execution, and revision of the site’s management plan.

d. Assists with coordination of strategic initiatives and partnerships to ensure their alignment with ONMS strategic plan and associated performance measures.

e. Assists and advises in the processing, management, and review of all site permit applications and permits, including but not limited to, records, briefings, liaison with other agencies/applicants/permittees, vessel reporting system, etc. Staff point of contact for all permitting activities.

f. Assists with fulfilling regulatory compliance requirements, including compliance under the National Environmental Policy Act, Endangered Species Act, Marine Mammal Protection Act, Magnuson Stevens Act, National Historic Preservation Act, among others.

g. Assists in developing, executing, and reviewing the site’s evaluation strategies and processes. Coordinates data collection with other agencies to generate necessary reports.

h. Assists management with development of management plans and the management plan review process, including writing environmental impact statements, reviewing and drafting responses to public comments, staffing public meetings, assists with the development of focal area plans for key management plan action areas such as outreach and education, interpretation, and research plans, assisting with development of site resource requirements, and other related tasks.

3.1.3 RESEARCH/FIELD OPERATIONS

a. Coordinates and assists in the implementation of characterization, monitoring, and research projects and activities designed to meet the management needs of the sanctuary.

b. Participates in meetings with other scientific agencies, offices and research institutions, as required.

c. Ensures that scientific data and information are effectively maintained and communicated in order to inform policy and management decision.

d. Coordinates research operational planning and execution, participates in fieldwork and research or monitoring expeditions, assists in permit development, review and NEPA documentation.

e. Supports all aspects of field operations, including activities such as maintaining field equipment, including inventory, maintenance, product research and purchasing, prepares equipment for fieldwork; prepares expeditions plans, dive plans, and reports; coordinates dive operations and equipment to meet NOAA dive standards, and provides support to the dive program; assists in small boat program; recommends adequate staffing and hiring of seasonal staff; conducts maritime vessel inspections using SCUBA or remotely operated vehicles, and the development of quarantine and disinfection protocols; performs in-situ field research and data collection. Provide topside support for dive operations. Collaborates with partners on missions.

f. Participates in site planning activities including budgets, management plan reviews, field projects, and preparation and review of other science/field planning documents.

Supports execution of site operating plans.

g. Supports and implements emergency response activities and training and other resource protection programs both internally and with partners.

h. Operates or assists with the operation of small boats for training, fieldwork, research and collaborative projects. Maintains and keeps records of PMNM small boats to NOAA Small Boat standards by hands on work or working with a contractor to perform these services.

i. Participates in NOAA ship-based research expeditions in a variety of roles, including administrative, scientific, technical, and support.

j. Provides scientific expertise and support, including collaborating with partners, conducting research and/or surveys, sampling and collecting specimens in the field, conducting laboratory analysis and writing scientific reports, assisting with data management, and conservation or curatorial work.

k. Provide spatial analyses, mapping and graphic materials using mapping tools and Geographic Information Systems (GIS).

l. Operates equipment for sampling and analysis, and uses standard software packages for data analysis such as R, SAS, SPSS, PRIMER, MATLAB.

3.1.4 EDUCATION, OUTREACH, MEDIA, TRAINING AND COMMUNICATIONS

PROGRAMS SUPPORT

a. Creates, promotes, coordinates, implements and reports on hands-on activities for school groups ranging from early elementary school through high school.

b. Designs and produces hands-on educational programs and activities to be used at PIR offices, schools, and public outreach events, with government approval.

c. Supports and executes NOAA, ONMS or site Ocean Literacy, Partnership, and Interagency Cooperation Action Plans as required.

d. Coordinates with the government on the site’s media communications, constituency outreach, and provides graphic design services and website support.

e. Provides administrative support for outreach and education programs, and coordinates volunteer programs that support these efforts.

f. Participates in the development, and supports partnership and interagency cooperation action plans for the designated site, and continue outreach-related partnerships, including American Samoa Community College and National Park of American Samoa among others.

g. Supports and implements training programs for marine protected area management.

h. Documents marine life and maritime heritage sites with still and video photography on SCUBA.

i. Produces and directs short and long film pieces.

j. Maintains open and closed-system marine aquaria (including appropriate quarantine and medication procedures) for purposes of collecting and maintaining living specimens for subsequent research and public display.

3.1.5 OFFICE MANAGEMENT, ADMINISTRATIVE, FISCAL AND CLERICAL

SUPPORT

a. Provides administrative, fiscal, personnel and office management support to all staff members.

b. Conducts general clerical duties such as maintaining records, managing calendars, answering and directing incoming calls; receiving, inventory management, preparing and verifying documents; typing; purchasing and tracking shipments, assists in invoice processing and tracking; filing; faxing; photocopying; mail and deliveries handling; basic knowledge of proper office procedures, etc.

c. Uses office automation software, including word processing, forms handling, spreadsheet, and graphics support to prepare technical reports, presentations, and publications, operates a keyboard-controlled data entry device.

d. Uses content management web applications to maintain internet and intranet websites.

e. Supports and implements Operations and Administration Action Plans.

3.1.6 COMMUNITY AND CULTURAL PROGRAM SUPPORT

a. Provides community and/or cultural liaison support for the site.

b. Coordinates informative meetings with village leaders regarding sanctuary programs, policies.

c. In American Samoa, facilitates the incorporation of fa’asamoa (the Samoan way) into the management and administration of NMSAS, and to maintain fa’asamoa in the programs and policies of NMSAS as a whole. In Hawaii, incorporates

Hawaiian language and culture into the management and administration of Hawaii sites, and in policies and programs as appropriate.

d. Provides local and traditional knowledge expertise in support of the site’s management, policy development, community outreach, education and scientific programs.

e. In American Samoa, supports and implements the development and implementation of Cultural Heritage and Community Engagement Action Plan.

f. For PMNM, supports and implements the coordination and implementation of the strategies and activities within the Native Hawaiian Culture and History Action Plan and the Native Hawaiian Community Involvement Action Plan.

g. Facilitates dialogue and ongoing communication with the Native Hawaiian community in support of developing and maintaining partnerships in addition to also assisting with the facilitation of access to the PMNM.

h. Translates all sanctuary materials, providing them in both English and Samoan or Hawaiian, as a site requires.

i. Completes tasks as directed by the site management plan, and the site AOP.

3.1.7 VISITOR, VISITOR CENTER AND VOLUNTEER PROGRAM

COORDINATION

a. Provides planning, implementation, oversight, and evaluation of a site’s visitor and volunteer programs.

b. Coordinates community groups and individuals involved with the site’s volunteer program.

c. Coordinates visitor, visitor center and volunteer programs with other site programs, partners and the local community, as appropriate.

d. Recruits, trains and schedules volunteers.

e. Manages, operates and maintains all aspects of the program’s visitor centers, and its facilities and programs. Prepares information material, such as press releases, fact sheets, etc. for the visitor centers, for review and approval by ONMS management. Assists with the procurement of services, equipment and supplies for the visitor centers.

f. Provides reports, as required, to the site and national management.

g. Assists with educational and outreach efforts.

h. Integrates appropriate cultural messaging in visitor center media and programs.

3.1.8 INFORMATION SERVICES: WEB DESIGN, GEOGRAPHIC INFORMATION

SYSTEMS, DATA MANAGEMENT AND INTEGRATION SERVICES

a. Develops, manages, provides content, and maintains site and/or multi-agency websites, social media, spatial, observational and GIS data management and geodatabase systems, web services and web applications consistently updates new and developing content, while maintaining current ONMS, NOAA and DOC standards and technical requirements.

b. Designs and produces innovative web, multimedia and print materials, interactive displays and exhibits, media projects, and messaging campaigns that support communications and education strategies, as well as overall missions.

c. Manages and maintains extensive PowerPoint production, editing, and document manipulation capability.

d. Assists with print production, proof-reading, research of potential vendors, planning and execution of in-reach events and outreach events and meetings such as research symposia, education and outreach events, VIP events, etc.

e. Supports, coordinates, and evaluates Data Integration program projects that support strategies and activities within site Management Plans related to the information management system and evaluation of ONMS Programs for review by COR.

f. Develops, tests, implements and maintains front-end architecture and graphics for web-based software applications such as online spatial bibliography, interactive mobile tool exhibits, data discover tools and metadata management tools.

g. Develops, manages and maintains a data discovery, inventory and acquisition plan for site programs.

h. Collaborates with site leadership and program leads to facilitate the development of tools and systems to manage the integration of data from partner agencies and data providers to meet priority data management needs.

i. Develops spatial, observational and GIS data management and geodatabase systems, web services and web applications to address management questions and integrate data services across multiple agencies, and provides spatial analysis, GIS instruction, products and support.

j. Designs, implements and maintains a metadata management system to house and serve standards-compliant metadata describing multiple forms of datasets derived from activities that occurred within ONMS boundaries, and collects, organizes, processes, interprets and writes metadata for a variety of databases.

k. All final publications will be approved by the COR.

3.1.9 FACILITIES MAINTENANCE AND SECURITY SERVICES

a. Cleans and maintains facilities, vehicles, vessels and grounds.

b. Performs janitorial work, repairs, carpentry and painting as directed.

c. Maintains landscaping, irrigation system.

d. On Maui, assists with sand dune restoration work.

e. Provides on-site facilities and events security as specified in the task order.

3.2 DESCRIPTION OF DIRECT LABOR QUALIFICATIONS

The primary purpose of this contract is to provide professional management, administrative, scientific and technical support. The contractor shall provide the necessary personnel required for each individual task order. All personnel shall be experienced in Windows and/or Macintosh operating system. If driving is required, personnel shall have a valid driver’s license. Personnel shall have all certifications that may be required for a specific task.

3.3 PROGRAM COORDINATION

The Contractor shall provide overall management pertaining to all Contractor technical and contractual personnel, including state and local requirements, insurance, and liability coverage for its employees. The Contractor shall be responsible for adherence to all federal, state, territorial, local and site-specific safety regulations including first aid and emergency training for seagoing personnel when required. Required training and certifications will be specified in the individual task orders. The Government and the contractor understand that the services to be provided under this contract by the contractor are non-personal services and that no employer-employee relationship exists between the Government and the contract employees assigned under this contract.

3.4 PERFORMANCE MANAGEMENT

The Contractor shall manage the contract to meet the performance measures specified in each task order. The Contractor shall measure the appropriate metrics and report the results in accordance with the requirements of each task order.

3.5 QUALITY CONTROL MANAGEMENT

The Contractor shall provide and adhere to a Quality Control Plan, which details how the Contractor will staff and manage the requirements of this contract. The Contractor shall further establish, implement, and maintain a Quality Control Management program to ensure consistent quality of all work products and service performed under this contract.

3.6 WORK SCHEDULES

The Contractor will work during the normal operating hours of the facility, which are a standard eight (8) hours per day, five (5) days per week, Monday through Friday, unless there are duties that require work on weekends, after hours or alternative work schedules. Work schedules shall be in accordance with the Contractor’s company policy and the Fair Labor Standards Act (FLSA). Work schedules will be in writing and coordinated and approved by the ONMS Project Leaders.

Work is not billable, or allowed, at NOAA facilities when the facilities are closed, such as Federal holidays, except when the work is conducted at sea, during field surveys or at special events sponsored by the site. Overtime is authorized when required and will be specified in the task order.

In the event of a government closure, work is not allowed on site at the government facility unless specifically authorized by a task order monitor and the COR. Teleworking is only acceptable if the Contractor employee receives prior, express approval from the program leader and the COR.

Telework during a government closure requires a separate approval and is not assured even if a telework schedule exists under normal operating conditions. Each incidence of telework must be separately approved.

3.7 SEA DAYS/FIELD DAYS/OVERTIME

ONMS conducts a variety of projects in the field, on land and at sea, that require specialized Contractor personnel for periods of days to weeks at a time. Some examples include, but are not limited to, ship and shore-based ecosystem research, surveys and monitoring, marine mammal research, monitoring and rescue/response, and special outreach or other events in Hawaii, the Northwestern Hawaiian Islands, and American Samoa. Because timing of these projects must align with vessel and/or professional staff and partner availability, events scheduling, and seasonal ecosystem or species sampling opportunities, schedules during projects may be intensive. As such, depending on specific project needs and schedules, some task order may require Contractor personnel to work weekends and holidays. In these instances, compensatory time or overtime pay would be authorized based on specific project requirements and consistent with the project work schedule outlined in each performance work statement and specified by site.

The overtime rate will be time and a half of the applicable labor rate in the task order. This rate will be calculated by multiplying the labor rate by 1.5. Compensatory time will be authorized on a one-to-one basis by the COR.

Personnel participating in work related SCUBA diving activities during normal work assignment will be allowed to claim dive pay for this activity, as it is considered a higher risk activity. The amount of additional compensation is 0.25 of base pay.

3.8 ENVIRONMENTAL CONSIDERATIONS

This acquisition does not require an environmental assessment or an environmental impact statement. Contractor staff will be informed of those efforts at the Government facilities that are focused on meeting the following environmental objectives:

a. promote energy-efficiency and water conservation;

b. promote the use of non-hazardous and recovered materials;

c. promote cost-effective waste reduction; and

d. consider the use of bio-based products.

The Contractor shall adhere to all Federal and State environmental laws, regulations and policies.

4.0 PERSONNEL

The contractor shall provide a sufficient number of qualified personnel to perform the work described in awarded task orders in accordance with the terms and conditions of this IDIQ. These personnel shall provide the core of knowledge for the Contractor to ensure uninterrupted performance at acceptable quality levels.

Contract supervisors shall provide day-to-day supervision of contract personnel including, but not limited to, work monitoring, payroll records, leave, etc. At no time shall Government personnel supervise contractor personnel. Government assistance shall be available to provide technical and policy guidance through the COR and the individual task monitors.

The contractor shall assign a full-time employee(s) as the Project Manager(s) with final responsibility for the contract. This individual shall have full authority to act for the contractor in all day-to-day matters relating to contractor performance and shall work with the Government's COR in the administration, management, performance, and procedural and technical matters pertaining to this contract. The Project Manager(s), or a fully capable temporary alternate, shall be readily available during the hours of 9:00 am and 5:00 pm Hawaii time. An alternate shall be designated in writing to the COR in one (1) business day in advance of the Project Manager’s absence, and should indicate the length of time the alternate will be designated; any changes to that time period should be conveyed to the COR in writing as soon as possible. The Contractor shall provide telephone numbers of the Project Manager(s) and alternate(s) where these persons may be contacted outside of normal duty hours. The Project Manager(s) and any individual(s) designated to act for the Contractor shall have full authority to contractually commit the Contractor, and act without delay on matters pertaining to execution of the contract.

4.1 LABOR CATEGORIES

This acquisition is for services rather than positions. These labor categories provide additional detail about the types of services that may be ordered under this contract, articulate minimum requirements for personnel proposed to provide various categories of services, and establish a common baseline against which all offerors must submit their price proposals for both the contract task orders. Resultant task orders will provide a description of the services required and identify labor categories for purposes of price proposal preparation. The descriptions outlined below also indicate the unit for each position, and the office in which the work will be located.

General descriptions are not all inclusive of the tasks for any of the named positions, and there may be additional, though similar, tasks described in individual task orders.

4.1.1 OVERALL PROJECT MANAGER (Key Personnel)

4.1.1.1 Project Manager(s)

General Description:

Responsible for all aspects of contractor development and implementation of assigned task activities and provides a single point of contact for contractor task accomplishment. Provides project oversight and interfaces with all areas affected by the project including the government COR and other managers. Defines project scope and objectives as dictated by the tasks. Develops detailed work plans, schedules, project estimates, resource plans and status reports. Conducts contractor meetings and is responsible for task tracking and analysis.

Ensures adherence to quality standards and reviews task deliverables. Manages the integration of contractor tasks and tracks and reviews deliverables. Provides technical and analytical guidance to contractor team. Recommends and takes action to direct the analysis and solution to problems. Provides supervision and management of contractor staff.

Education/Experience:

Must possess 8 years or more program management experience supervising and managing a wide-ranging administrative, program, scientific and support staff. Masters degree in project management, natural resource management, planning, and or other related field required, but Bachelors with 5 years specialized experience may be substituted for Masters. Project Management Professional certification preferred. Must have strong writing, inter-personal and communications skills, experience working with a culturally diverse staff, and proven ability to work independently as well as in a team environment. Strong organizational skills, personal initiative, facilitation and conflict management skills preferred.

4.1.2 HIHWNMS (Schedule A)

4.1.2.1 CONSTITUENCY OUTREACH COMMUNICATIONS SPECIALIST (Oahu) General Description:

Works closely with the site management to provide support for the Advisory Council. This involves establishing a direct line of communication with council members and organizing and facilitating sanctuary advisory council meetings, as well as overseeing a range of working groups and subcommittees formed under the SAC. Performs tasks such as supporting and implementing resource protection activities to support site management objectives. Coordinates key site outreach programs to highlight resource protection issues with a strong focus on citizen science monitoring. Provides scientific expertise, spatial analyses, Geographic Information System (GIS) maps, and statistical analysis of available data to ensure sanctuary management decision-making is based on sound science. Presents and communicates sanctuary management issues to the public in a variety of formats including media releases, email notices, website and others.

Education/Experience:

Bachelor’s Degree from an accredited college or university in Environmental Education, Marine Science, Natural Resource Management, Zoology, or a related field. At least four (4) years of experience in a marine resource management agency. At least two (2) years of experience in marine science research and/or resource protection issues. Working knowledge of marine conservation and resource protection and management issues, marine science and research methods, national marine sanctuaries and marine protected areas, experience with citizen science monitoring programs, high level of familiarity with state and federal statues including the National Marine Sanctuaries Act, the Endangered Species Act, the Marine Mammal Protection Act and the National Environmental Policy Act.

Desirable Qualifications:

Ability to work effectively with a variety of stakeholders including local, state and federal government agencies is required. Must have a high level of communication and facilitation skills. Ability to collect and analyze information to inform management decisions making.

Must have excellent organizational and time management skills. Ability to meet deadlines, and successful experience in developing, directing, and managing multiple projects is required. Ability to administer projects, including the management, scheduling, planning and coordination of designated projects. Must be able to operate PC computers proficiently with knowledge of Microsoft Office programs and the ability to learn specialized programs.

Knowledge of the site’s marine and cultural environment and their associated resource protection issues is required. Experience collecting and analyzing scientific information to support marine conservation management required. Experience with National Oceanic and Atmospheric Administration program planning and management desired.

4.1.2.2 POLICY SPECIALIST (Oahu)

General Description:

Supports projects relating to ONMS policies, regulations, and directives, including but not limited to, the National Marine Sanctuaries Act (NMSA), ONMS management plans, National Environmental Policy Act (NEPA), and ONMS advisory councils. Reviews, drafts and edits environmental impact statements and potential regulatory documents for review by sanctuary management. Works closely with Sanctuary staff to provide advice and conduct legal research and writing relevant to the management and policies of the Hawaiian Islands Humpback Whale National Marine Sanctuary. Assist as appropriate with discussions with local government agencies relating to cooperation and coordination in the management of sanctuary resources.

Education/Experience:

Bachelor’s Degree from an accredited college or university in Education, Marine Science or related field. At least four (4) years of direct experience working in the field of marine resource conservation. At least two (2) years of direct experience working in the marine policy field with a government agency. Experience in coordinating an advisory group or council.

Experience working with federal government and state agencies. Must have excellent organizational and time management skills. Ability to meet deadlines, and successful experience in developing, directing, and managing multiple projects is required. Ability to administer projects, including the management, scheduling, planning and coordination of designated projects. Must be able to operate PC computers proficiently with knowledge of Microsoft Office programs and the ability to learn specialized programs.

4.1.2.3 B-WET PROGRAM COORDINATOR (Oahu)

Performs tasks such as working with the B-WET team to identify regional and education priorities for the next funding cycle. Drafts future funding opportunity announcement for review and approval each fall for new funding cycle. Participates in B-WET advisory and active working groups. Performs tasks in Grants Online including the creation of a request for applications, entering of new proposals, and review of performance reports. Fields questions from applicants and provide answers, problem solve and address concerns. Provides grant training for B-WET applicants/grantees as needed. Organizes and conducts the review panel.

Develops panel score sheets. After panel, develops list of recommended proposals. Prepares selection package. Facilitates NEPA reviews of recommended proposals. Facilitates review of recommended proposals by Office for Coastal Management and Grants Management Teams. Develops award file, including PO checklist and other support materials. Provides technical assistance to grantees on national evaluation surveys, grant administration, financial management, and post award requests for amendments. Conducts site visits. Reviews progress reports and implement database tracking tools, including running quarterly reports.

Ensures compliance to award and agency terms and conditions. Organizes regional grantee meetings to share successes and lessons learned. Contractor will develop schedule and delivery of the evaluation tool demonstration for B-WET recipients to orient them to the national evaluation questions. Maintains B-WET web site and highlight pages. As a member of an office team, conducts outreach for priority Pacific regional education activities.

Participates in selected state and regional educational activities for B-WET connections.

Supports Pacific NOS place based projects in Hawaii to ensure a high level of coordination and networking across communities and sites.

Education/Experience:

Bachelor’s degree from a college or university in science, education, natural resource management, or related field. Two (2) years of demonstrated experience in developing and implementing environmental education programs, evaluation or community based outreach programs. Knowledge of marine conservation issues in Hawaii. Knowledge of federal government procedures including those related to grants management and procurement.

Knowledge of developing stewardship programs to engage the public in protecting natural resources. Knowledge of NOAA and its partners and stakeholders. Knowledge of coastal and marine programs within NOAA.

Desirable Qualifications:

Familiarity with NOAA and the Office of National Marine Sanctuaries. Knowledge in education evaluation or other evaluation techniques. Grant administration or management experience. Outreach and communications skill sets that include display design, photography, video and editing skills. Must have excellent organizational and time management skills.

Ability to meet deadlines, and successful experience in developing, directing, and managing multiple projects is required. Ability to administer projects, including the management, scheduling, planning and coordination of designated projects. Must be able to operate PC computers proficiently with knowledge of Microsoft Office programs and the ability to learn specialized programs. Knowledge of GIS systems and Adobe creative products (Photoshop, Illustrator, InDesign). Must be able to effectively coordinate and manage office and program resources expeditiously. Must demonstrate excellent interpersonal, strong communication and organizational skills. Requires team and independent work, personal initiative, an outgoing personality, facilitation and conflict management skills.

4.1.2.4 FISCAL-ADMINISTRATIVE ASSISTANT (Oahu)

Tracks expenditures and contracts, payment of vendor invoices, and assists with procurements for all offices from multiple accounts. Serves as assistant to sanctuary superintendent including arranging meetings, keeping track of deadlines, maintaining an up-to-date schedule and assisting in prioritizing tasks. Provides administrative, fiscal and program support for all offices, facilities, education, research and resource protection activities. Responsible for facilitating access for visitors, staff, interns and others to sanctuary offices by processing required paperwork. Responsible for processing travel arrangements and reimbursements for contract staff and others as needed. Coordinates day-to-day operation of Honolulu office including answering phones, organizing supplies, support and logistics for meetings, and arranging for office repairs as needed.

Education/Experience:

Associate’s Degree from an accredited community college. (Two (2) years of work experience and/or college coursework at an accredited college or university may substitute for Associate’s Degree). Two (2) years of demonstrated experience administering and tracking budgets using appropriate accounting software and/or specific web-based reporting systems. Two (2) years of demonstrated experience in providing administrative support for an office. Knowledge of procurement procedures and tracking expenditures. Knowledge of accounting procedures. Working knowledge of serving as an executive assistant to managers.

Desirable Qualifications:

Knowledge of federal government procedures including those related to procurement, travel, access, information technology (IT) security and administration preferred. Must be able to operate PC computers proficiently with knowledge of Microsoft Office programs and the ability to learn specialized procurement programs. Must be able to effectively coordinate and manage office and program resources expeditiously. Knowledge of Federal and State rules, regulations, policies, and procedures. Must possess a valid driver’s license and maintain throughout the duration of employment.

4.1.2.5 EDUCATION COORDINATOR (Maui)

Oversees the coordination of education programs for the general public, K-12, secondary, and post-secondary across all islands. Oversees the development of content, presentations, and educational resources used in the execution of sanctuary lessons and/or activities.

Responsible for scheduling educational groups and other organized visits. Creates and leads teacher workshops. Oversees operations of the Visitor Center. Develops interpretive materials for the Visitor Center, including static and interactive exhibits and brochures. Maintains liaison with National Education Team to develop and integrate national program directives into sanctuary programs. Works with communities to understand and support sanctuary activities. Develops partnerships with communities, government and non-government agencies, and businesses. Works with Sanctuary Advisory Council members in Maui Nui and supports the Native Hawaiian and Education subcommittees of the council.

Responsible for developing and executing sanctuary communications including social media, listservs, websites, and public service announcements. Responsible for integrating Native Hawaiian cultural perspectives into sanctuary programs. Maintains liaison with Native Hawaiian community organizations and individuals. Coordinates facility use for sanctuary programs, lectures and meetings for use by other government and non-government organizations, community groups, and general public. Coordinates staffing for after hours or weekends. Performs other duties as assigned.

Education/Experience:

Bachelor’s Degree from a college or university in Marine Science, Zoology, Environmental Science, and/or Science Education (At least two (2) years of college coursework and three (3) years of experience in working with a natural resources management agency may substitute for Bachelor’s Degree). Two (2) years of experience incorporating Native Hawaiian culture into natural resource management and education programs. One (1) year of experience in providing education and outreach programs on protecting natural resources. Experience working with the public in stewardship programs to protect natural resources. At least one (1) year experience working with a state or federal resource management agency.

Desirable Qualifications:

Working knowledge of marine science, Hawaii’s marine environment and marine conservation issues in Hawaii. Proficient knowledge of Hawaiian culture and language (including the understanding of native fishpond cultural history). Competent in both PC and Macintosh computers, competent in desktop publishing software. Excellent communication and social skills to work with the general public and build relationships with the community.

Ability to develop interpretive materials, including exhibits, brochures, and signage. Must possess a valid driver’s license and maintain throughout the duration of employment.

4.1.2.6 VISITOR AND OUTREACH COORDINATOR (Maui)

Performs tasks such as coordinating operations of the site’s visitor center, managing the volunteer program, and providing services to support the sanctuary’s mission. Organizes and implements training and tours for the Volunteer Program, supervises volunteers, oversees operations, schedules events, and assists in public relations for the Visitor Center. Reviews and finalizes documents related to the management of the visitor center, and provides monthly reports of facility visitation. Evaluates the volunteer program, on-going training, and gift shop sales for accounting and monitoring. Receives, reviews, and prepares correspondence. Receives visitors and phone calls. Assists with the procurement of services, equipment, and supplies for the visitor center. Coordinates and schedules the outreach program at a variety of venues and assigns volunteers to assist with the program.

Education/Experience:

Bachelor’s Degree from an accredited college or university in environmental education, an environmental field, or a hospitality service is preferred. Experience working with volunteer programs, with the local community and with both adults and children is required. At least two (2) years of experience in tourism/visitor services and two (2) years of supervisory skills.

Working knowledge of Hawaii’s marine environment and marine conservation issues in Hawaii. Competent in both PC and Macintosh computers, competent in desktop publishing software. Excellent communication and social skills to work with the general public and build relationships with the community. Ability to develop interpretive materials, including exhibits, brochures, and signage. Must possess a valid driver’s license and maintain throughout the duration of employment.

4.1.2.7 ADMINISTRATIVE ASSISTANT (Maui)

Performs tasks such as coordinating travel, ground transportation, and housing accommodations for Federal staff and contracted staff, and invitational travel as needed.

Maintains travel log consistent with State and Federal guidelines. Provides general administrative and fiscal support including answering phones, tracking expenditures and contracts, reviewing invoices, keeping and submitting time and attendance records, tracking vehicle and property information, assisting with procurements, administering contracts, maintaining files and mailing lists, and providing support for public correspondence.

Responsible for tracking accountable property including working closely with staff to maintain an up-to-date inventory and to follow federal recording and reporting procedures.

Assists in supporting sanctuary site events and outreach, which includes, but is not limited to, providing personnel/guest travel arrangements and assisting in scheduling and staffing of events. Assists in coordinating arrangements to facilitate site visits by special guests, dignitaries, and workshop attendees.

Education/Experience:

Associates Degree from an accredited community college in Accounting, Business Administration, or related field. Three years of demonstrated experience working in office administration, accounting, fiscal management or customer service-related work. At least one

(1) year of experience working with state or federal resource management agency.

Experience working with customers and/or general public in responding to requests for information or other assistance. Knowledge of accounting and office administrative functions. Excellent written, oral, communication and organizational skills. Experience in office administrative functions including managing office filing systems, data entry and inventory control.

Desirable Qualifications:

Knowledge of federal government procedures including those related to procurement, travel, access, information technology (IT) security and administration preferred. Must be able to operate PC computers proficiently with knowledge of Microsoft Office programs and the ability to learn specialized procurement programs. Must be able to effectively coordinate and manage office and program resources expeditiously. Knowledge of Federal and State rules, regulations, policies, and procedures. Must possess a valid driver’s license and maintain throughout the duration of employment. Demonstrated ability to function as part of a diverse team, often under tight timelines is required.

4.1.2.8 MAINTENANCE WORKER (Maui)

Performs tasks such as daily janitorial work on the interior and exterior of buildings and grounds. Cleans and resupplies restrooms. Keeps office areas clean: dusts, sweeps, mops and clears trash. Maintains facilities including making repairs as appropriate. Ensures facilities are safe, operational and professional looking. Performs simple repairs such as carpentry, painting, plumbing and electrical. Maintains grounds, keep lawns healthy, and cuts, prunes vegetation weekly, as necessary. Maintains equipment and cleans vehicles. Assists with general maintenance of the vessel, and provides occasional support for vessel missions as crew. Coordinates volunteer and/or community service workers. Assesses and reports safety hazards, providing improvements as directed. Supports marine stranding work, special events and emergencies.

Education/Experience:

High school diploma or GED equivalent. Two (2) years of experience working in a similar position involving janitorial, landscaping, facilities maintenance, and repair including carpentry, painting, and general handyperson skills.