4-HVAC Cleaning PWS.docx

Performance Work Statement (PWS)

Heating, Ventilation, and Air Conditioning (HVAC) System Cleaning Contract

Fort Bliss, Texas

18 November 2022

Page of Table of Contents

1.0 Introduction.

This is a non-personal services contract to provide cleaning services to all HVAC components for sixty-six (66) HVAC systems in each building in eleven (11) separate buildings within the U.S. Army Garrison Fort Bliss, Texas. The Government will not exercise any supervision or control over the contract service providers. The Contractor shall perform to the standards specified in this Performance Work Statement (PWS). Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government. The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items necessary as defined in this PWS.

1.1 Background.

Located in El Paso, TX, Fort Bliss is home to the 1st Armored Division. Fort Bliss is a U.S. Army Forces Command (FORSCOM) installation comprised of other commands: U.S. Army Medical Command (MEDCOM), Joint Task Force North (JTF-NORTH), U.S. Army Training and Doctrine Command (TRADOC), and U.S. Army Reserve (USAR). Fort Bliss is comprised of approximately 1.12 million acres of land in Texas and New Mexico. The base population consists of active duty soldiers, family members, civilians, and reservist. The Main Cantonment Area of Fort Bliss is located adjacent to El Paso, Texas. The Fort Bliss website can be located at https://www.bliss.army.mil.

The typical HVAC system to be worked on is depicted in Attachment 01. The HVAC system is composed of a mechanical closet, enclosed air handler unit with a fan, coil and electrical components, a plenum, supply and return ducts, stackheads, diffusers and grills. Approximate quantities per HVAC system.

1. Mechanical closet surfaces: seventy-two (72) square feet

2. Interior surfaces of Air handler unit: forty-two (42) square feet

3. Exterior surfaces of air handler unit: thirty (32) square feet

4. Airducts (supply, return and plenum): two-hundred fifty (250) linear feet

5. Bathroom exhaust fan and duct: twenty-five (25) linear feet on second floor units and 5 linear feet on first floor units

6. Stackheads: Eight (8)

7. Grills and diffusers: Eight (8)

1.2 Objectives.

The Contractor shall ensure all work specified in this PWS is performed in accordance with (IAW) all applicable federal, state, and local laws, regulations, and directives, to include but not limited to, the publications listed in Section 7.0 Related Documents. The Contractor is to maintain a healthy, sanitary, and safe working environment at the jobsite for all military and civilians working on the Fort Bliss Installation.

The Contractor shall warrant all work tendered to the Government for acceptance conforms to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract for twelve (12) consecutive months. The Contractor and its subcontractors shall possess or obtain all licenses, and permits required to perform the work under this contract.

1.3 Climatic Conditions. N/A

1.4 Facility Access.

The Contractor shall ensure access to all fire detection and suppression systems in case of emergencies or for other Fire Department purposes. The Contractor shall inform the Fort Bliss Fire Department point-of-contact (POC), prior to outages that will impact the function of the system, special problems or circumstances, which require Fort Bliss Fire Department inspection. The Fire Department will reset alarm systems to operational status.

1.5 Traffic Flow. N/A

1.6 Drainage. N/A

1.7 Restoration of Landscape Damage. N/A

1.8 Dust Suppression.

It will be mandatory for the Contractor to perform dust suppression during cleaning activities. The Contractor shall submit a dust suppression plan and layout to the KO and COR within five (5) business days after contract award date. Plan must include process to avoid cross contamination into areas that are not being cleaned and to protect personnel in the buildings. (Deliverable A001)

1.9 Utilities.

Electricity and water utilities will be available in each building to the Contractor for use during the performance of this contract.

1.10 Excavation Permits. N/A

2.0 Requirements

2.1 Description of Services.

See Section 5.0 for the specific Common Level of Support (CLS).

2.1.1 Non-Personal Services.

The personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government IAW Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

2.2 General Information.

2.2.1 Period of Performance (POP).

The POP consists of a base sixty (60) calendar days. The POP is as follows:

Base sixty (60) days: 21 December 2022 – 19 February 2023

However, the contractor shall complete each building in no more than fourteen (14) calendar days. The contractor will request government acceptance of each building wing as soon as work is completed.

2.2.2 Place of Performance and Hours of Operation.

2.2.2.1 Place of Performance.

The work to be performed under this requirement will be performed in facilities located throughout the entire area occupied by Fort Bliss, Texas and at any pertinent locations in and around Fort Bliss, Texas. A map of Fort Bliss, Texas is located at Technical Exhibit (TE) 01. A list of the barracks facilities is located at TE 02.

2.2.2.2 Normal Hours of Operation.

The Contractor shall conduct business, between the hours of 0730 to 1630, Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. Contractor is allowed to work seven (7) days a week and outside normal duty hours in order to meet or exceed the POP requirements outlined in paragraph 2.2.1. The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the aforementioned reasons.

2.2.2.2.1 Outside Normal Hours of Operation.

If the Contractor requires work outside normal duty hours to meet the requirements in paragraph 2.2.1, the Contractor shall submit a request to the KO and COR at least twenty-four (24) hours prior to the requested start time. Work performed by the Contractor outside normal hours of operation will be at no additional cost to the Government.

2.2.2.3 Installation Restricted Access.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day, or reschedule the work for the next business day following the closure.

2.2.2.4 Inclement Weather Delay.

If the Contractor determines unsafe weather conditions for continued operations, the Contractor shall notify the KO or COR two (2) hours prior to curtailing operations due to inclement weather. The Contractor shall obtain KO/COR approval to resume operations.

2.2.2.5 Emergency Operation Situations.

The Contractor shall coordinate with the KO/COR in preparation for and during emergency operation situations such as inclement weather, flood, active shooter, fire or other emergency situations. The Contractor shall be required to provide all normal services during an emergency response unless otherwise directed by the KO, however emergency response requirements will take precedence over normal scheduled/unscheduled activities

2.2.2.6 Federal Holidays.

The Contractor’s performance shall not be required on the Federal public holidays listed below. Holidays occurring on weekends will be observed as directed by the Federal calendar (5 U.S.C. 6103).

Independence Day

2.2.2.7 Absences of DoD Personnel.

When the Department of Defense (DoD) grants excused absence to its employees, the Contractor agrees to continue to provide sufficient personnel to perform critical task already in operation or scheduled and shall be guided by the instructions issued by the KO/COR.

2.2.2.8 Government Furloughed.

If Government personnel are furloughed, the Contractor shall contact the KO/COR to receive direction. It is the Government’s decision as to whether the contract price/cost will be affected because of a Government shutdown and/or furloughed Government employees. In the event of a Government shutdown or furloughed Government employee(s) impacts contract price/cost, a negotiated settlement will be reached as deemed appropriate by the KO.

2.3 Emergency Services.

2.3.1 Emergency Medical Treatment.

In the event of an emergency, the contractor should dial 911 and notify the operator they are in Fort Bliss. The Contractor or their employees shall immediately notify their supervisor of any accident requiring emergency medical treatment. The Contractor shall notify the KO or COR no later than (NLT) two (2) hours of the incident. The Contractor will be responsible for the emergency medical treatment services for Contractor personnel. However, the Government will provide, on an emergency basis, medical services for injuries incurred while an employee is performing under the contract. The Contractor shall reimburse the Government for emergency medical services provided, upon receipt of invoice from the medical facility. Reimbursement shall be made to the US Government.

2.3.2 Accident Reporting.

The Contractor shall comply with Operational Safety and Health Administration (OSHA) for record keeping and reporting of all accidents resulting in death, injury, occupational disease, or adverse environmental impact. The Contractor shall provide a verbal report to the KO or designated Government representative/COR within one (1) hour of each such occurrence. A completed typed original plus one (1) copy of DA Form 285 Technical Report of U.S. Army Ground Accident (or equivalent reporting form) shall be delivered to the KO or COR within five (5) business days of occurrence, whenever an accident involving personal injury or Government owned property occurs. (Deliverable A002)

2.4 Contract Administration and Management.

2.4.1 Post Award Conference/Performance Evaluation Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document. The KO, COR and DPW management will meet bi-weekly with the Contractor to review the Contractor's performance. Written minutes of meetings will be recorded by the Contractor and signed by both the Project Manager (PM) and the KO. The written minutes will be distributed within two (2) business days after the meeting. If the Government does not concur with any portion of the minutes, recorded by the Contractor, the non-concurrence shall be provided in writing by the KO/COR within two (2) business days following receipt of the minutes. Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor. (Deliverable A003)

2.4.2 The following provides the roles and their respective authority during the performance of the contract:

2.4.2.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed on this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO. In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor. All contract administration will be effected by the KO. Communications pertaining to contractual administrative matters shall be addressed to the KO. No changes in or deviations from the terms and conditions shall be effected without a written modification to the contract, executed by the KO authorizing such changes. The KO will approve all submittals and plans required in this PWS.

2.4.2.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement. Additional Government personnel may be designated to assist in contract oversight IAW (Army Regulation) AR 70-13, Management and Oversight of Service Acquisitions. Other surveillance personnel may be designated as COR and shall be trained and appointed IAW Department of Defense Instruction (DoDI) 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification. The COR will aid in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems. The COR will perform IAW the responsibilities and duties identified in the appointment letter.

2.4.2.3 COR Authority.

A letter of designation will be issued to the COR by the KO. A copy of the letter will be sent to the Contractor. The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions regarding cost, quantity, or schedule of the resulting order.

2.4.2.4 COR Functions.

The COR shall monitor all technical aspects of the contract and assist in contract administration. The COR is authorized to perform the following functions: assure the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements; monitor, document, and report Contractor's performance and notify both the KO and Contractor of any deficiencies; coordinate availability of Government-Furnished Property, and provide direction or assistance for site entry requests of Contractor personnel.

2.4.3 Contractor Key Personnel.

Shall be designated in writing and submitted to the KO and COR within five (5) business days after the contract award date. These key personnel shall be available per paragraph 2.2.3.2. In addition, key personnel shall monitor unscheduled email notifications to plan accordingly. These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. (Deliverable A004)

2.4.3.1 Project Manager.

The Contractor shall provide a Project Manager (PM) who is responsible for the performance of the work. The PM shall have full authority to act for the Contractor on all contract matters relating to daily operation of the contract. The name of the PM shall be provided to the KO and shall be present and on-site and available during normal duty hours between 0730 – 1630 hours, Monday through Friday except Federal holidays or when the Government facility is closed for administrative reasons or when the contractor is allowed to work outside normal duty hours. In the circumstances when the PM is not available, the Contractor shall designate an alternate who can perform the same duties during the absence.

2.4.3.2 Quality Control Manager (QCM)

The Contractor shall designate a QCM whom shall be responsible for the overall management and implementation of the Contractor's Quality Control Plan. QCM shall monitor contract work to assure compliance with Government requirements.

2.4.4 Contractor Requirements.

2.4.4.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents. The Contractor shall immediately remove any employee that is not a legal U.S. resident. The Contractor personnel shall be able to communicate clearly in the English language.

2.4.4.2 Qualification Standards.

The Contractor shall have a general knowledge of HVAC system designs and components, how to perform system inspections, understanding typical HVAC system contaminants and their effects, cleaning and restoration procedures, and cleaning industry standards and guidelines.

2.4.4.3 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. Contractor owned/leased vehicles and equipment should be identified.

2.4.4.3.1 Requirements for ID Badges.

The Contractor and its subcontractor(s) shall have in their possession a state or federal issued identification card.

2.4.4.4 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government. The Contractor shall ensure all personnel present a professional appearance while working on the Government installation. The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance. The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner. The Contractor shall remove, from the job site, any employee for reasons of misconduct or security. The Contractor shall ensure employee conduct complies with 41 USC 423, Procurement Integrity. The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation. The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

2.4.4.5 Contractor Hiring Restrictions.

The Contractor shall not hire or subcontract with off-duty or former Government employees whose employment would result in a conflict with AR 600-50, Standards of Conduct.

2.4.4.6 The Contractor shall not in any way represent the United States (U.S.) Government, or that it has the authority to contract or procure supplies for the account of the United States of America (USA).

2.4.5 Business Relations.

The Contractor shall successfully integrate and coordinate all activity needed to execute the requirement of this PWS. The Contractor shall manage the timeliness, completeness, and quality of problem identification to a degree acceptable to the Government. The Contractor shall provide to the KO corrective action plans, timely identification of issues, and effective management of subcontractors (within two (2) business days or at a mutually agreed upon date). The Contractor shall ensure customer satisfaction and professional and ethical behavior of all Contractor personnel. (Deliverable A005)

2.4.6 Customer Comments

Upon receipt of any customer comments submitted to the Government, the COR will coordinate with the Contractor with the expectation for the Contractor to respond. The Contractor shall provide a response within 24-hours and remedy any issues within 72-hours of notification. The Government may receive customer comments through the Interactive Customer Evaluation (ICE) system and has a requirement to respond within 72-hours or receipt.

2.5 Work Management.

2.5.1 Coordination.

As a part of the work scheduling process, the Contractor shall coordinate all work with the COR and inform the Building/Facility Manager in charge of the facility where the work is to be done.

2.5.2 Work Status.

The Contractor shall submit to the KO and COR a weekly report, due by 1500 hours every Friday. The report will contain the building list, room numbers, progress completed for each room and estimated completion date. (Deliverable A006)

2.5.3 Work Standards.

The technical specifications within this PWS define the quality of services that is required under this Contract. When a standard is not directed, the Contractor shall perform required work to meet industry trade customs and practices and manufacturer's recommendations. Any Government- or occupant-owned property damaged by the Contractor shall be repaired or replaced immediately at Contractor’s expense. In all instances where Contractor’s employees damage Government property or equipment, the Contractor shall notify the KO or COR immediately upon occurrence. In addition, the Contractor shall provide a written report to the KO within twenty-four (24) hours of occurrence. The Contractor shall return the damaged area to its previous undamaged condition. All damage done by the Contractor and/or the subcontractor shall become the Contractor’s responsibility. The Contractor shall furnish all labor, materials, and equipment to perform the repair work. (Deliverable A007)

2.5.4 Disposal.

All refuse generated by this Contract shall be legally disposed of off post in an approved landfill, meeting all Federal, State, county, and Installation guidelines for disposal (including disposal of hazardous materials). Refuse shall be disposed of on a regular basis to ensure a neat and orderly appearance of the Contractor's area of responsibility and its surrounding areas. Roll-offs shall be used for large quantities of refuse. Large and bulk items shall be broken down to maximize the roll off dumpsters’ capacities. The burning of debris, waste material, and other salvageable items is prohibited on the Installation. The Contractor may use Government provided recycling containers as available strictly for recyclable materials accepted by the Recycling Service Contract in effect at the time. Papers, plastics 1-7, aluminum and tin cans shall be recycled. Any misuse of the recycling containers shall be corrected by the Contractor as directed by the DPW or the applicable Quality Recycling Program (QRP) representative, the recycling Contractor, or the COR.

2.5.5 Maintenance of Work Site.

The Contractor shall remove from the work area, at the end of each day and completion of the job, all waste, material, and by-products resulting from work performed.

2.6 Demand Maintenance Orders (DMOs). N/A

2.7 Preventive Maintenance Orders (PMOs). N/A

2.8 Operations Work Orders (OWOs). N/A

2.9 Project Work Orders (PWOs). N/A

2.10 Equipment Warranty Program. N/A

2.11 Technical Document Library Operation. N/A

2.12 Maintain As-Builts. N/A

2.13 Historic Property or Archaeological Sites. N/A

2.14 Security

2.14.1 Access and General Protection/Security Policy and Procedures.

The Contractor and its subcontractors’ employees shall comply with applicable installation, facility, and local security policies and procedures. The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services (DES) or Security Office. The Contractor workforce shall comply with all personal identity verification (PIV) requirements as directed by DoD, Headquarters Department of the Army (HQDA), and local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) or Health Protection Condition (HPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

2.14.1.1 Force Protection Conditions (FPCON).

As determined by the Garrison Commander, the Contractor shall be directed through the COR to be prepared to cease operations due to an increase in FPCON or other heightened security posture in which the safety and wellbeing of the contracted employees is in question and or if the operations of the installation dictates minimum key essential personnel only. The Contractor shall be prepared to resume operations when the heightened security posture returns to normal operations.

2.14.2 Commander Requirements.

Rules, regulations, direction, and requirements issued by the Commander apply to the Contractor. The Contractor shall become acquainted with and comply with all Government regulations as posted, or as required by the KO. Regulations, manuals, and technical documents applicable to this Contract are listed in Paragraph 7.0 of this PWS. Control for classified publications requirements can be located in AR 380-5, Department of The Army Information Security Program, and secured in a filing type cabinet with a built-in locking device with tumblers and General Services Administration (GSA) approved security container.

2.14.3 Vehicles.

Prior to operation of any Contractor-owned/leased vehicle or heavy equipment, to include material handling equipment (MHE), the operator shall have a current and valid driver's license covering the type of vehicle or equipment being used. The driver's license shall be obtained IAW applicable regulations and operating procedures.

2.14.4 Contractor Vehicle Registration.

Currently there is no requirement to register Contractor owned vehicles with the Provost Marshal or DES. However, the Contractor shall maintain a list of all Contractor-owned or operated vehicles and trailers operating on the installation at all times. The list may be used in case of emergency and/or other contingency. Evidence of vehicle ownership and vehicle liability insurance must be presented upon application of vehicle registration. (Deliverable A008)

2.14.5 Contractor and Vendor Access.

Privately-owned vehicles or motorcycles or Contractor or vendor-furnished vehicles and equipment must enter the Installation through the designated secure access control points (ACP). Under the present Installation FPCON, vehicle and equipment operators and passengers must possess only a valid photo identification card to access the Installation. Vehicle and equipment operators must also possess and be ready to show a valid state driver's license, current vehicle registration, and proof of state required minimum liability insurance. As determined by the Installation FPCON, an elevated FPCON may require additional security screening and/or limited Installation access.

2.14.5.1 All Contractor personnel requesting access to Fort Bliss will enter through the designated Visitor Control Center (VCC). All Contractor personnel will be required to present a United States National or State issued identification that is capable of being scanned for valid entry. Contractor personnel will receive a visitor’s badge at the VCC with the length of access allowed. The maximum access length for visitor badging is dependent on local policy. Once issued a valid visitor’s badge Contractor personnel may enter any manned Access Control Point/Gate (ACP). All Contractor personnel and their vehicles, equipment, and packages are subject to inspection or examination (search) at entry/exit of the Chaffee ACP at Fort Bliss. To apply for Contractor post access badge, see (TE 03).

2.15 Security Training.

2.15.1 Anti-Terrorism (AT) Level I Training.

IAW AR 525-13, Antiterrorism, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within five (5) business days after contract start date and annually thereafter. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KO or COR within one (1) business day after completion of training by all employees and subcontractor personnel. Any Contractor and all associated subcontractor employees hired after contract start will be required to receive training within five (5) business days of employee start date. AT Level I awareness training is available at the following site: https://jkodirect.jten.mil. (Deliverable A009)

2.15.2 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Fort Bliss ATO) to all of Contractor’s employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the Fort Bliss the Police Department and the COR. The Contractor shall complete the training within five (5) business days after contract start date and annually thereafter. The Contractor shall submit certificates of completion for each contract employee and subcontractor employee to the KO or COR within one (1) business day after completion of training by all employees and subcontractor personnel. Any Contractor and all associated subcontractor employees hired after contract start will be required to receive training within five (5) business days of employee start date. iWATCH training material will be provided by the Government. (Deliverable A010)

2.15.3 Operational Security (OPSEC) Awareness Training.

IAW AR 530-1, Operations Security, Contractor employees shall complete Level I OPSEC Awareness training within five (5) business days after contract start date and annually thereafter. The Contractor shall submit certificates of completion for each contract employee and subcontractor employee to the KO or COR within one (1) business day after completion of training by all employees and subcontractor personnel. Any Contractor and all associated subcontractor employees hired after contract start will be required to receive training within five (5) business days of employee start date. Level I OPSEC training is available at the following website: https://www.cdse.edu/Training/eLearning/GS130/. (Deliverable A011)

2.15.4 If applicable, the Contractor shall identify to the KO or COR a POC to receive force protection/threat related advisories via National Insurance Producer Registry (NIPR) email from the installation AT and OPSEC officers for the duration of the contract.

2.16 Safety.

The Contractor shall safeguard and maintain all Government and Contractor property, as well as provide for the safety and well-being of personnel employed under this contract. The Contractor shall comply with AR 385-10, The Army Safety Program.

2.16.1 Safety Plan.

The Contractor shall develop and implement a safety plan for its employees. The plan shall include provisions for required Personal Protective Equipment (PPE) and protections against infectious diseases. The Contractor shall submit the safety plan to the KO/COR, for review and acceptance, within fifteen (15) calendar days after contract award. Revisions shall be submitted to the KO/COR five (5) business days prior to the effective date of change. (Deliverable A012)

2.16.2 Occupational Safety and Health (OSHA).

The Contractor shall comply with the Occupational Safety and Health Administration (OSHA) standards and all pertinent provisions 29 CFR Part 1910, Part 1917.152, Part 1915.501-509, and Part 1926; Federal and State environmental regulations; DoD and DA regulations and instructions, AR 385-10; and the U.S. Army Corps of Engineers’ Safety and Health Requirements Manual (EM-385-1-1). The Contractor shall comply with all applicable Federal, State, and local laws, regulations, and directives. The Contractor shall establish medical surveillance, industrial hygiene, and individual protective equipment programs sufficient to meet requirements delineated in OSHA standards.

2.16.3 Reporting of Fire and Safety Hazards.

The Contractor shall train personnel to recognize fire and safety hazards and encourage personnel in the performance of their duties to report fire and safety hazards and unsafe conditions to their supervisor. The Contractor will report any fire and safety hazards and unsafe conditions to the KO and COR immediately upon discovery. (Deliverable A013)

2.17 Training, Physical Requirements, or other Expertise Required.

2.17.1 Certifications.

The Contractor shall ensure all its employees and associated subcontractors are certified or licensed in the specific areas as required by the state of Texas and New Mexico. The Contractor shall ensure its employees are certified or licensed in the appropriate Environmental Protection Agency (EPA) areas required. The Contractor shall provide the KO/COR a list of all personnel and their certifications who is certified NLT five (5) days after contract award. (Deliverable A014)

2.18 Environmental Requirements

2.18.1 Environmental Compliance.

The Contractor shall comply with all Federal, State, local, and installation environmental laws, rules and plans. The Contractor shall use, store and dispose of all materials, chemicals, and equipment used in the performance of services on the installation IAW with industry standards, local, Federal and State laws, and according to manufacturers’ recommendations. The Contractor shall be financially liable for all fines and associated costs for non-compliance with local, Federal, and State laws regarding hazardous waste management including but not limited to hazardous materials spillage, improper handling and transportation and improper waste disposal. The Contractor shall make all environmental and hazardous material records available the next duty day upon request from the KO or COR.

2.18.2 Safety Data Sheet (SDS).

For materials that have Safety Data Sheets (SDS) associated with them, the Contractor shall have available on site all SDS associated with all equipment and products used. The Contractor shall adhere to all applicable requirements of the Installation Hazardous Waste Management Plan. The Contractor shall provide all materials, labor, training, transportation, and equipment for the handling and storage of hazardous materials. The Contractor shall follow “Liquid Waste Disposal and Treatment Regulations” 20.7.3 NMAC regulations.

2.18.3 HAZCOM Training.

Employees handling hazardous or toxic materials shall be properly trained under 29 CFR 1910.1200 Hazard Communication (HAZCOM). The Contractor shall complete the training within five (5) business days after contract start date and annually thereafter. The Contractor shall submit certificates of completion for each contract employee and subcontractor employee to the KO or COR within one (1) business day after completion of training by all employees and subcontractor personnel. The Contractor shall ensure all required documentation of certification or licensure for Contractor personnel are provided to the KO/COR within 24 hours prior to employees commencing performance. (Deliverable A015)

2.18.4 Hazardous Waste.

The Contractor shall comply with the Fort Bliss Installation Hazardous Waste Management Plan (TE 04). The Installation is regulated by the Environmental Protection Agency (EPA) as a large quantity generator of hazardous wastes. All such waste generated by the Contractor on the Installation from Government processes, equipment, or materials shall be stored in approved containers and disposed of IAW the Installation Hazardous Waste Management Plan.

2.18.4.1 Resource Conservation and Recovery Act (RCRA).

All hazardous waste as defined in 40 CFR Part 261 (Identification and Listing of Hazardous Waste) is subject to RCRA provisions. All such waste generated by the Contractor on the Installation from Government processes, equipment, or materials shall be stored in approved containers and disposed of IAW the Installation Hazardous Waste Management Plan available for review in the Technical Reference Library. All other wastes generated by the Contractor shall be disposed of IAW applicable State and Federal Standards. All waste generation on Fort Bliss must be handled under a single EPA ID Number per AR 200-1, Environmental Protection and Enhancement. The Contractor shall collect all Hazardous Waste for disposal by a third party.

2.18.4.2 Environmental Responsibility.

The Contractor is also responsible to ensure that no goods and services used by the Contractor or any of its subcontractors deviate from Fort Bliss’ Environmental Obligations and Requirements (TE 05).

2.18.4.3 Compliance with Environmental Laws and Regulations.

Contractor shall comply with all applicable Federal, State, and local environmental laws, statutes, regulations, executive orders, permits, Army regulations (with supplements), and Fort Bliss regulations. The Contractor shall immediately report any conflicts between applicable Federal, State, local environmental laws, statutes, Executive Orders, AR 200-1, and any specifications within this contract to the KO/COR and the DPW-ED.

2.18.5 Contractor Participation.

By coordinating with the DPW National Environmental Policy Act (NEPA) Manager, Energy efficient services will ultimately determine the success of the energy conservation program.

2.19 Contingency Plans.

2.19.1 Labor Dispute Contingency Plan.

This plan shall establish procedures and identify responsible personnel to provide the services below, with no interruption in the event of a labor dispute:

a. Identify and address critical cleaning services and inspection cleaning and quality control tasks.

b. Process and execute emergency and urgent requests.

The plan shall establish procedures and time frame to secure replacement personnel in the event of a strike. The plan shall also contain the Contractor’s experience with and establish Contractor procedures for collective bargaining. The Contractor shall submit a Labor Contingency Plan fifteen (15) calendar days after contract award date. (Deliverable A016)

3.0 Performance Requirements and Standards.

3.1 Quality Assurance.

The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). The Performance Requirements Summary (PRS) defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the PRS. The Government retains the right to evaluate all services required by the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work.

3.2 Quality Control Plan (QCP).

The Contractor’s QCP is the means by which they assure themselves that the work conforms to contract requirements. The basic principle of the plan is that the Contractor is responsible for quality control. The Contractor shall develop, implement and maintain an effective quality control program which shall be documented in the QCP to ensure services are performed IAW this PWS. The plan shall include a description of the inspection system to address services listed in this PWS, and a description of the methods to be used for identifying and preventing defects in the quality of services performed. The plan shall also include specifics as to areas to be inspected on a scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the Contractor’s inspectors. No lead person or first line supervisor shall be considered a Quality Control Inspector. The Contractor shall develop, maintain, and submit a QCP to the KO and the COR for acceptance within fifteen (15) calendar days after contract award. The Contractor shall submit any proposed changes in the QCP to the KO and COR for written approval five (5) business days prior to implementation. (Deliverable A017)

3.2.1 Quality Control Files.

The Contractor shall maintain files of all inspections or tests conducted by the Contractor, to include any corrective actions taken. These files shall be subject to Government review at the COR’s discretion during the contract term, to include any extensions of contract term. The Quality Control Files will be the property of the Government and shall be turned over to the Government upon completion or termination of the contract. (Deliverable A018)

3.3 Customer Feedback Program.

The Contractor shall establish and operate a customer feedback program as part of the QCP.

4.0 Performance Task Requirements, Standards and Acceptable Quality Levels (AQLs)

Required Services

# 1.

Contractor shall ensure all work accomplished meets all standards listed in Section 5.0 Common Levels of Support, attachments, and all applicable Federal, State, and local laws, regulations and directives to include, but not limited to applicable publications in Section 7, Related Documents.

5.0 Common Levels of Support (CLS)

The Contractor shall provide overall management, supervision, personnel, labor, generalized or specialized equipment necessary to maintain, repair, operate, and perform all the CLS functions specified below. This shall be done IAW all the terms, conditions, general and special provisions, specifications, drawings, attachments, and exhibits contained herein or incorporated by reference.

5.1 Pre-cleaning Inspection.

The Contractor will inspect the work area and submit a report of findings and photographs to the KO and the COR within one (1) business day completing the inspection. The COR will review the documentation and coordinate with the Contractor to schedule the cleaning.) (Deliverable A019)

5.2 HVAC system exterior surfaces as well all interior surfaces shall be cleaned, sanitized and deodorized. All accessible surfaces in the mechanical closet shall be cleaned. Cleaning of interior ductwork shall be cleaned using mechanical equipment such as pneumatic and cable driven rotary power brushes, high-volume air nozzles and a HEPA filtered vacuum system, or similar equipment that achieves the same results. All supply diffusers and return grills shall be removed wet washed and re-installed after the HVAC system has been cleaned. The cleaning must be conducted using industry standard cleaning techniques, equipment and cleaning solutions and follow NADCA Standard ACR 2013 (Attachment 02). Each building contains three wings with an upper and lower level in each wing. Contractor shall complete each level in each wing no later than three (3) calendar days. The entire building shall be completed no later than fourteen (14) calendar days from contract award or notice to proceed.

5.3 Mold.

If the Contractor encounters mold in any of the of the HVAC systems, the Contractor shall clean and remove the mold by following all applicable Texas Commission on Environmental Quality (TCEQ) regulations, OSHA guidelines, U.S. Army Public Health Center Technical Guidance 277 in Attachment 03 and UNIFIED FACILITIES GUIDE SPECIFICATIONS UFGS-02 85 00 in Attachment 04. Air handler and other HVAC units shall be disassembled to properly reach all areas containing mold. Air handler and other HVAC units shall be reassembled to its original configuration and will be tested for proper operation.

5.4 Final Inspection.

The Contractor will inspect the work area and submit a report of findings and photographs to the KO and the COR within one (1) business day after completing the inspection. The report shall include the following: 1. A statement indicating a visual inspection of the entire HVAC system was conducted to determine the cleaning was successful and no visual contaminants are present. 2. The before and after pictures for all the cleaned HVAC system components and the date when the cleaning of the system was completed. The COR will review the documentation and notify the Contractor of any unacceptable work or work not completed IAW this PWS. The Contractor will coordinate with the COR to return to the work area to complete the requirements. When the results of the cleaning are questioned by the COR, at the expense of the contractor, the contractor shall perform Gravimetric Analysis of the HVAC System components to determine if levels of debris exceed those specified in the applicable NADCA standards. The Contractor will reinspect and submit the documentation to the COR within one (1) business day. (Deliverable A020)

6.0 Deliverables

Deliverables list can be found at TE 06.

7.0 Related Documents.

7.1 Definitions and Acronyms

7.1.1 Definitions.

7.1.1.1 Acceptable Quality Level (AQL). The AQL is the maximum percent defective (or the number of defects per hundred units) for the purposes of sampling inspection can be considered satisfactory.

7.1.1.2 Alternate Contracting Officer’s Representative (ACOR). An employee of the U.S. Government appointed by the KO to provide support to CORs in monitoring and documenting the Contractor’s performance. These alternate surveillance support personnel will serve as on-site representatives of the COR in performance of actual contract surveillance if they meet all COR training, experience requirements, and are appointed by the KO as an ACOR.

7.1.1.3 Cleaning. Removing stains, soil, and dirt; accomplished by chemical or mechanical means.

7.1.1.4 Collection. The pickup of accumulated recyclable material, solid waste, including bulky waste, from any collection point, regardless of quantity.

7.1.1.5 Collection Frequency. The number of times collection is performed during a specific time frame.

7.1.1.6 Collection Point. The location designated on the drawings or maps or described in this performance work statement where solid waste, including bulky materials, will be temporarily stored for collection by the Contractor.

7.1.1.7 Commercial Solid Waste. All types of solid waste generated by stores, offices, restaurants, warehouses, and other non-manufacturing activities, excluding residential and industrial waste.

7.1.1.8 Contract Administrator (CA). The official Government representative delegated authority by the KO to administer a contract. This individual, normally working in an appropriate contracting or procurement career field, advises on all technical contractual matters.

7.1.1.9 Contract Discrepancy. A failure of the Contractor to perform IAW contract requirements and specifications, e.g., a failure of the Contractor to provide, or provide on time, the required contract products or services; or it may result because delivered products or services do not meet specific contract requirements.

7.1.1.10 Contract Discrepancy Report (CDR). A report used to document other than satisfactory Contractor performance. The CDR requires the Contractor to explain, in writing, why performance is other than satisfactory; how performance shall be returned to satisfactory levels; and how recurrence of the…