Oracle General Terms Public Sector_Signed~1.pdf

This document is an Oracle Master Agreement for General Terms in the Public Sector, specifically executed between Oracle America, Inc. and the Commonwealth of Massachusetts, through its Executive Office for Administration and Finance, Operational Services Division (OASD). The agreement is governed by California law and was signed in May 2018 by representatives from both Oracle and the Massachusetts state government.

The contract covers Oracle's Products and Service Offerings, which include hardware, integrated software, operating systems, programs, and related technical support services. The Master Agreement establishes terms for five years, with provisions for multiple schedules including Schedule P (Programs), Schedule S (Services), and Schedule C (Cloud Services). The agreement allows the Commonwealth of Massachusetts to purchase Oracle products and services, with fees payable within 30 days of invoice, and includes provisions for various service types such as technical support, education, hosting, outsourcing, cloud services, and consulting. The document outlines detailed terms for licensing, confidentiality, indemnification, termination, and usage rights for Oracle's technology and service offerings.