OP-35 Appendix A-Background Check Fingerprinting Procedures.pdf
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- ARFP 0506 RHT2700000001 2
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- Kanawha County, West Virginia
About this file
This document is a procedural attachment from the West Virginia Office of Management Information Services (OMIS) outlining contractor background check and fingerprinting requirements in accordance with WV State Code 15-2D-3. The procedures apply to any service provider or contractor whose employees work on Capitol complex grounds, in state office buildings, or have access to sensitive or critical information. All contractors and their employees must complete fingerprint-based state and federal background inquiries through IdentoGo, with results submitted to the Division of Protective Services (DPS). Non-resident service providers and employees are responsible for the cost of background checks. The DPS Form 12-26 must be completed and submitted to DPS before fingerprints are submitted to IdentoGo. Applicants may choose from multiple fingerprinting methods including live scan at IdentoGo locations, on-site fingerprinting for groups of 25 or more (requiring two weeks' notice), or hard card fingerprints mailed to IdentoGo's Nashville address. Background check results are treated as confidential and stored by DPS, with unfavorable results shared only with the affected individual.
Vendors and contractors with successfully completed fingerprint-based background checks within the past three years may submit updated staff lists to OMIS at suzanne.p.lopez@wv.gov. Completed WV DPS Form 12-26s should be sent to Brittany Cook at the Capitol Police office via email or mail before fingerprinting. IdentoGo accepts multiple payment methods including prepayment by e-check and credit card, as well as onsite payment options and account arrangements for private agencies and governmental entities. All applicants must provide acceptable identification documentation at their fingerprint appointment and must be informed of their Privacy Act rights, including procedures for challenging or correcting FBI criminal history records. The fee for background checks is the responsibility of the vendor or contractor holding the contract, and payment is required at the time of fingerprinting.
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OFFICE OF MANAGEMENT INFORMATION SERVICES (OMIS)
ATTACHMENT A – TO OMIS PROCEDURE OP-35
Revised: January 7, 2026
CONTRACTOR BACKGROUND CHECK AND FINGERPRINTING
PROCEDURES
In accordance with WV State Code 15-2D-3, the Director of the Division of Protective
Services (DPS) requires any service provider or contractor whose employees are regularly employed on the grounds or in the buildings of the Capitol complex (this includes any State office building) or who have access to sensitive or critical information, to submit to a fingerprint-based state and federal background inquiry through the State repository.
WVDPS Form 12-26 must be completed as instructed and returned to the WVDPS before fingerprints are submitted to IdentoGo.
IdentoGo conducts the checks on behalf of the State of WV and can be found online at: https://www.identogo.com/locations/west-virginia or by calling 1
(855) 766-7746.
Service providers and their employees who are not current residents of the State of West
Virginia are required to complete state and federal fingerprint-based background checks at their own expense.
The results of state and federal background checks will be returned to and stored by the DPS and will be treated as confidential.
According to federal law, any unfavorable results will only be shared by the DPS with the individual whose check results in a rejection of employment.
IdentoGo offers applicants multiple methods for fingerprinting:
• Live Scan Fingerprinting at location nearest the individual
• On-site fingerprinting for groups of 25 or more requires 2 weeks’ notice to set up these special print sessions.
https://www.identogo.com/locations/west-virginia https://or/ https://or/
• Individuals who do not have access to a scanning location will need to get a hard card print. Fingerprint cards must be sent to the following address:
IDENTOGO
CARDSCAN DEPARTMENT
6840 CAROTHERS DRIVE STE 650
FRANKLIN, TN 37067-9929
Individuals will need to include the WV Service Code for Division of Protective Services
(located on the WV Service Code Form). Note: It may take several weeks for DPS to receive these backgrounds.
IdentoGo accepts the following methods of payment:
• Prepayment options: e-check and credit card (Visa and MasterCard);
• Onsite payment options: personal check, credit card (Visa and MasterCard) and money order, escrow and invoice accounts;
• Account options: prepaid or credit billing accounts for private agencies and employers, credit billing accounts for governmental agencies are available.
Vendors and/or contractors who have successfully completed fingerprint-based background checks within the past three years may email a list of authorized staff to the Office of
Management Information Services (OMIS). This email must use the subject line Employee
Record Check Results and clearly identify each employee's corresponding state and federal results as favorable or unfavorable. Send to the contact provided below:
Suzanne P. Lopez suzanne.p.lopez@wv.gov mailto:suzanne.p.lopez@wv.gov
Individual Background and Fingerprint Check Instructions:
1. Complete the following sections of the WV DPS Form 12-26:
• Check the Background Inquiry Box
• Name (Last, First, MI)
• Address (Home)
• Phone (Home or Cell)
• Agency Awarding Contract/Contact Name/Phone (Refers to the State of WV employer)
• Company Name/Contact Name/Business Phone
• Type of Work (Identify as IT)
• Building (if working onsite identify specific location; if working remotely, put remote)
• Applicants’ Signature (Can be written or electronic)
Attached to this procedure are the WVDPS Form 12-26, the Privacy Act Statement, and the
IdentoGo Service Code Form. These documents must be given to the applicant prior to being fingerprinted.
The WVDPS Form 12-26 must be completed and received by the DPS prior to approval of any background information. Vendors and/or contractors may send the Form to
DPS via the following methods:
Email:
Brittany.m.cook@cappd.wvsp.gov
Mail:
Brittany Cook
State Capitol, Room 152-A
1900 Kanawha Boulevard, East
Charleston, WV 25305 mailto:Brittany.m.cook@cappd.wvsp.gov
Vendor applicants must make an appointment by calling the toll-free number 1 (855) 766-7746 or registering online at www.identogo.com.
Large groups can be accommodated, but prior arrangements must be made with IdentoGo. The web site lists multiple locations across the United States for fingerprinting.
Payment must be received at the time of fingerprinting, and the fee is the responsibility of the vendor or contractor holding the contract.
Prepayment is available once an account with IdentoGo has been set up. All background checks must be WV state and federal fingerprint-based checks to be acceptable.
http://www.identogo.com/ http://www.identogo.com/
WVDPS FORM 12-26 Revised 3/1/2023
DIVISION OF PROTECTIVE SERVICES CAPITOL POLICE
STATE OF WEST VIRGINIA
ACCESS CARD/ID BADGE/BACKGROUND INQUIRY
REQUEST FORM
Contractor/Vendor Press
Background Inquiry Access Card ID Badge Expiration: _________________
Modification Cancel Card Card Returned Card not returned
Please report lost or stolen access cards/ID Badges immediately to the Division of Protective Services access card coordinator at 558-4443, or the main office at 558-9911. Replacement cost for a lost or stolen access card or ID Badge is $10.00 (check or certified check only payable to IS&C).
Please print the following personal information:
Name: (Last, First, M.)
Mailing Address:
Home Phone: Cellular Phone: Date of Birth:___________________________
Agency Awarding Contract/Contact Name/Phone:________________________________________________________________________________________________________
Company Name/Contact Name/Business Phone:__________________________________________________________________________________________________________
Type of Work: Building # Work Area:___ __________
Driver’s License Number/State:
Vehicle Information:__________________________________________________________________________________________________________________________________________ Year Make Model Color Vehicle License Number
Person to contact in case of an emergency:
Relationship: ___ Phone Number: _______________________________________________________________________________________
Building Access Requested
Building: 01 03 04 05 06 07 09 10 11 15 16 17 19 20 21 22 23 24 25 27 32 33 34 36 37 53 54 74 84 86 88 97 Plaza East DNR Forks of Coal DOH Weston DOH Dry Branch Economic Development
Access Time Requested: Public Hours M-F Extended Business Hours (530am- 7:30pm) M-F
Extended Business Hours (530am- 7:30pm) M-SSH 24/7 Access needed on: Saturdays Sundays Holidays Access needed in other Buildings: Yes No If yes, which buildings: __________________________
Agency Access Card Coordinator Signature Date Requesting Agency Phone Number
Applicant Background Inquiry
Pursuant to West Virginia Code 15-2D-3 (e), service providers, such as vendors or contractors, whose employees are regularly employed on the grounds or in the buildings of the Capitol complex, or who have access to sensitive or critical information, are required to submit to a fingerprint based criminal history investigation completed by both the West Virginia State Police and Federal Bureau of Investigation. Privacy Act Statement Attached.
Applicants are required to complete this application and forward the same to the Division of Protective Services before fingerprints are submitted at IdentoGo (Idemia). Applicants have the opportunity to complete or challenge the accuracy contained in the FBI identification record. The procedures for obtaining a change, correction, or updating of your FBI criminal history record are set forth in Title 28, Code of Federal Regulations (CFR), Section 16.34.
Applicant’s Signature: ______________________________________________________________________________________
Access Card Number
NONCRIMINAL JUSTICE APPLICANT’S PRIVACY RIGHTS
As an applicant who is the subject of a national fingerprint-based criminal history record check for a noncriminal justice purpose (such as an application for employment or a license, an immigration or naturalization matter, security clearance, or adoption), you have certain rights which are discussed below. All notices must be provided to you in writing. 1 These obligations are pursuant to the Privacy Act of 1974, Title 5, United States Code (U.S.C.) Section 552a, and Title 28
Code of Federal Regulations (CFR), 50.12, among other authorities.
• You must be provided an adequate written FBI Privacy Act Statement (dated 2013 or later) when you submit your fingerprints and associated personal information. This
Privacy Act Statement must explain the authority for collecting your fingerprints and associated information and whether your fingerprints and associated information will be searched, shared, or retained. 2
• You must be advised in writing of the procedures for obtaining a change, correction, or update of your FBI criminal history record as set forth at 28 CFR 16.34.
• You must be provided the opportunity to complete or challenge the accuracy of the information in your FBI criminal history record (if you have such a record).
• If you have a criminal history record, you should be afforded a reasonable amount of time to correct or complete the record (or decline to do so) before the officials deny you the employment, license, or other benefit based on information in the FBI criminal history record.
• If agency policy permits, the officials may provide you with a copy of your FBI criminal history record for review and possible challenge. If agency policy does not permit it to provide you a copy of the record, you may obtain a copy of the record by submitting fingerprints and a fee to the FBI. Information regarding this process may be obtained at https://www.fbi.gov/services/cjis/identity-history-summary-checks and https://www.edo.cjis.gov.
• If you decide to challenge the accuracy or completeness of your FBI criminal history record, you should send your challenge to the agency that contributed the questioned information to the FBI. Alternatively, you may send your challenge directly to the FBI by submitting a request via https://www.edo.cjis.gov. The FBI will then forward your challenge to the agency that contributed the questioned information and request the agency to verify or correct the challenged entry. Upon receipt of an official communication from that agency, the FBI will make any necessary changes/corrections to your record in accordance with the information supplied by that agency. (See 28 CFR 16.30 through 16.34.)
• You have the right to expect that officials receiving the results of the criminal history record check will use it only for authorized purposes and will not retain or disseminate it in violation of federal statute, regulation or executive order, or rule, procedure or standard established by the National Crime Prevention and Privacy Compact Council.3
1 Written notification includes electronic notification, but excludes oral notification.
2 https://www.fbi.gov/services/cjis/compact-council/privacy-act-statement
3 See 5 U.S.C. 552a(b); 28 U.S.C. 534(b); 34 U.S.C. § 40316 (formerly cited as 42 U.S.C. § 14616), Article IV(c);
28 CFR 20.21(c), 20.33(d) and 906.2(d).
Updated 11/6/2019 https://www.fbi.gov/services/cjis/identity-history-summary-checks https://www.fbi.gov/services/cjis/identity-history-summary-checks https://www.edo.cjis.gov/ https://www.edo.cjis.gov/ https://the/ https://www.fbi.gov/services/cjis/compact-council/privacy-act-statement
WV Division of Protective Services Use Only
Fingerprint Service Code Form
Please bring one of the identification documents from the list below to your enrollment appointment.
Driver's License issued by a State or outlying possession of the U.S.
Driver's License PERMIT issued by a State or outlying possession of the U.S.
State ID Card (or outlying possession of the U.S.) with a seal or logo from State or State Agency Federal ID Card with a seal or logo from a Federal agency Government ID Card with a seal or logo from local government agency Commercial Driver's License issued by a State or outlying possession of the U.S.
Department of Defense Common Access Card Employment Authorization Card/ Document (I-766) with Photo Foreign Driver's License (Mexico and Canada only) Foreign passport Military Dependent's Identification Card Permanent Resident Card / Green Card (I-551) Merchant Mariner Card (MMD) Military ID Card Passport Book or Card Enhanced Tribal Card (ETC) Visa Uniformed Services Identification Card (Form DD-1172-2)
Service Name: Division of Protective Services
To Schedule your ten-minute fingerprint appointment, simply visit https://uenroll.identogo.com and enter the following Service Code
228NXJ
Service Code is unique to your hiring/licensing agency. Do not use this code for another purpose.
Don’t have access to the Internet? You can still schedule an appointment by calling 855-766-7746 http://www.identogo.com/ https://uenroll.identogo.com/
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| Plaza East: Off |
| DNR Forks of Coal: Off |
| DOH Weston: Off |
| DOH Dry: Off |
| Economic Development: Off |
| Public Hours MF: Off |
| Extended Business Hours 530am 730pm MF: Off |
| Extended Business Hours 530am 730pm MSSH: Off |
| 247: Off |
| Saturdays: Off |
| Sundays: Off |
| Holidays: Off |
| Access needed in other Buildings: Off |
| If yes which buildings: |
| Textfield-10: |
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| Applicants Signature: |
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