NO AWARD-Social Media Archiving.pdf

This memorandum from the South Carolina Department of Parks, Recreation & Tourism (SCPRT) announces that Solicitation 54000301055 for Social Media Archiving services received no award and will be resolicited at a later date. The original solicitation, issued as an Invitation for Bid with an offer deadline of September 9, 2026 at 12:00 PM, sought a vendor to provide secure, cloud-based social media archiving services supporting capture, retention, monitoring, search, retrieval, and export functionality for SCPRT and its branded entities: Discover South Carolina, South Carolina State Parks, The Venues at Arsenal Hill, and the South Carolina Film Commission. The system must accommodate up to 20 concurrent users, support at least nine social media platforms (Instagram, Threads, Facebook, YouTube, Pinterest, X, LinkedIn, The Knot, and emerging platforms), and establish relationships with new platforms within eight months of contract notification. SCPRT currently maintains 28 social media accounts with potential for expansion. The contract is structured as a one-year initial term with four optional one-year renewal periods, providing a maximum five-year engagement, with an estimated start date of September 24, 2026.

Vendors must demonstrate a minimum of five years of experience providing similar services and submit detailed narrative statements with documentation of relevant experience and identification of any subcontractors performing work exceeding 10 percent of costs or involving critical functions. Pricing shall be submitted as separate line items for initial startup/installation fees, annual service fees for years one through five, and annual maintenance and support fees with unit prices and extended price calculations required. The system must include full-text search with advanced filtering, automated annual reporting in CSV and HTML formats, configurable retention schedules with legal hold capabilities, role-based security with multi-factor authentication, and data encryption in transit and at rest. Support must be available during standard business hours Monday through Friday, 8:00 AM to 5:00 PM, with maintenance notifications required at least one week in advance. Award will be made to the lowest responsible and responsive bidder. Vendors must register with the State of South Carolina and obtain a state vendor number prior to submission, with all offers submitted electronically through www.procurement.sc.gov. The resolicitation will be posted on the South Carolina Business Opportunities (SCBO) platform.