N4008019R0309_Security_Ops.doc
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- N4008019R0309
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This statement of work outlines security operations services required at multiple Navy facilities in the Washington D.C. area. The contractor shall provide labor, management, supervision, and equipment to perform services including entry control point monitoring, roving patrols, dispatching, and training. Specific locations include Naval Sea Systems Command, Strategic Services Programs, Naval Support Facilities in Carderock and Arlington, Naval Research Laboratory's Chesapeake Bay Detachment, and Naval Support Activities in Annapolis and Bethesda. Recurring work includes entry checks, interior and perimeter patrols, dispatching alarm and radio communications, and maintaining training records. Non-recurring work such as additional patrols or services may be added through task orders. Performance standards address ensuring authorized access and detecting security issues within specified timeframes.
N4008019R0309_Security_Ops.doc
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| N4008019R0309_Management_and_Administration.doc | DOC document | |
| N4008019R0309_Sources_Sought_Notice.docx | DOCX document | |
| N4008019R0309_General_Information.doc | DOC document |
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0401060 – Security Operations
| 1 |
| General Information |
| 2 |
| Management and Administration |
| 2.1 |
| Definitions and Acronyms |
| 2.2 |
| Cost Account Code (CAC) Reporting |
| 2.3 |
| Authority |
| 2.4 |
| Communications Equipment |
| 2.5 |
| Security Vehicles |
| 2.6 |
| Government Security Force and Law Enforcement Agency Interface |
| 2.7 |
| Jurisdiction |
| 2.7.1 |
| Exclusive Jurisdiction |
| 2.7.2 |
| Concurrent Jurisdiction |
| 2.7.3 |
| Partial Jurisdiction |
| 2.7.4 |
| Proprietorial Interest Area |
| 2.8 |
| Use of Deadly Force |
| 2.9 |
| Disclosure |
| 2.10 |
| Inspections and Searches |
| 2.11 |
| General Orders of a Sentry |
| 2.12 |
| Standards of Conduct |
| 2.13 |
| Personnel Requirements |
| 2.13.1 |
| Employment Suitability and Qualifications |
| 2.13.2 |
| Psychological Testing Requirements |
| 2.13.3 |
| Pre-Employment Medical Examinations |
| 2.13.4 |
| Physical Fitness Program |
| 2.13.5 |
| Uniforms |
| 2.13.6 |
| Grooming Standards |
| 2.13.7 |
| Security Clearance Requirements |
| 2.13.8 |
| Random Drug Screening Program |
| 2.13.9 |
| Training Requirements |
| 2.14 |
| Firearms Licensing and Permits |
| 2.15 |
| Safety Requirements |
| 2.16 |
| Weapons |
| 2.17 |
| Records and Reports |
| 3 |
| Recurring Work |
| 3.1 |
| Entry Control Point Services |
| 3.1.1 |
| Identification Checks |
| 3.1.2 |
| Commercial Vehicle Inspection |
| 3.1.3 |
| Emergency ECP Closure |
| 3.2 |
| Roving Guard Services |
| 3.2.1 |
| Perimeter Patrol |
| 3.2.2 |
| Interior Patrol |
| 3.2.2.1 |
| Building Checks |
| 3.2.2.2 |
| Escort and Courier Services |
| 3.2.2.3 |
| Crowd Control |
| 3.2.3 |
| Off-Base Patrol |
| 3.2.4 |
| Mobile Vehicle Inspections |
| 3.3 |
| Pass and ID Office Services |
| 3.3.1 |
| Identification Card Issue |
| 3.3.2 |
| Temporary Vehicle Passes |
| 3.4 |
| Dispatching Services |
| 3.4.1 |
| Alarm and Detection Systems Monitoring |
| 3.4.2 |
| Video Surveillance Equipment Monitoring |
| 3.4.3 |
| Communications Monitoring |
| 3.4.3.1 |
| Telephone Communications |
| 3.4.3.2 |
| Radio Communications |
| 3.4.4 |
| Notification |
| 3.4.5 |
| Records Checks |
| 3.5 |
| Training Services |
| 4 |
| Non-Recurring Work |
0401060 – Security Operations
| Spec Item |
| Title |
| Description |
| 1 |
| General Information |
| The Contractor shall provide labor, management, supervision, tools, material, and equipment required to perform Security Operations services at the following locations: |
Naval Support Activity, Washington:
· Naval Sea Systems Command (NAVSEA), Washington Navy Yard (WNY) Washington, DC
· Strategic Service Programs (SSP), (WNY) Washington, DC
· Naval Support Facility Carderock, West Bethesda, MD
· Naval Support Facility, Arlington, VA
Naval Support Activity Annapolis
· Naval Research Laboratory, Chesapeake Bay Detachment (CBD), Chesapeake Beach, MD
Naval Support Activity Bethesda
Walter Reed National Military Medical Center (WRNMMC), Bethesda, MD
0401060 – Security Operations
| Spec Item |
| Title |
| Description |
| 2 |
| Management and Administration |
| 2.1 |
| Definitions and Acronyms |
| Definitions and Acronyms are listed in J-0200000-01. |
| 2.2 |
| Cost Account Code (CAC) Reporting |
| No Navy Cost Account Code Reporting is required. |
| 2.3 |
| Authority |
| The Contractor’s right and power to compel or demand obedience when enforcing rules and regulations is delegated by the installation Commanding Officer via post orders and Standard Operating Procedures (SOPs). The Contractor has no arrest or law enforcement authority. The Contractor’s authority is limited to detainment of personnel suspected of violating laws, rules, or regulations. While on duty, Contractor personnel invoking the right to make a citizen’s arrest as defined by laws of the District of Columbia, and/or States of Maryland, and Virginia, is out of the scope of this contract. |
Contractor guard forces will be under the tactical control of the Installation Security Officer while on duty to ensure a fully integrated Security workforce and optimum real-time response to changing threat conditions. All guard services under this contract shall be performed in accordance with the contract specifications, current Post Orders, and the current SOPs for each site.
| 2.4 |
| Communications Equipment |
| For all Clients/Sites, the Contractor shall furnish all communications equipment in accordance with OPNAVINST 5530.14E. |
Equipment provided by the Contractor shall be able to communicate with Navy Security Forces and other enforcement groups, e.g., military police and local Government police at all times. Communication frequencies shall be on the same frequency as used by Navy Security Forces.
Communication frequencies shall be safeguarded by the Contractor and used only in the performance of security operations.
| 2.5 |
| Security Vehicles |
| The Contractor shall provide security vehicles for the performance of security operations. Vehicles shall be capable of operation on all terrain in assigned patrol areas. Contractor security vehicles shall be marked and equipped in |
accordance with state and local requirements. Absent of specific state or local guidance, vehicles shall be identifiable as a security vehicle, clearly marked on both sides in block letters at least four inches in height and equipped with adequate signal lights. The operation of security vehicles shall conform to installation, state, and local traffic laws. See J-0200000-06.4 for site specific requirements.
| 2.6 |
| Government Security Force and Law Enforcement Agency Interface |
| The Contractor shall interface with other Government Security Force personnel, consisting of military, civilian, or a combination thereof, and may be required to interface with Federal, state, and local law enforcement agencies in accordance with OPNAVINST 5530.14E. |
Other Government Security Force personnel perform a broad range of services, including law enforcement, Explosive Ordnance Disposal, and handling of Military Working Dogs (MWDs). Federal, state, and local law enforcement agencies may include: NDW Security; Tenant/Client Command Security Officers; Naval Criminal Investigative Service; FBI; District of Columbia; State of Maryland; Commonwealth of Virginia; and local county and city law enforcement agencies.
In the event of an incident the contractor shall align themselves with installation security forces.
| 2.7 |
| Jurisdiction |
| The Commanding Officer of an installation has defined Federal jurisdiction limitations. These limits refer to geographic areas in which law enforcement, investigative agency, court, or security force may exercise its authority. Jurisdiction limits and corresponding law enforcement agencies are identified for each geographic area as shown in Attachment J-0401060-03. There are four types of jurisdiction as follows: |
| 2.7.1 |
| Exclusive Jurisdiction |
| Exists when the Government possesses, by whatever method acquired, all of the authority of the State, and in which the State concerned has not reserved to itself the right to exercise any of the authority concurrently with the Government, except the right to service civil or criminal processes in the area. State laws are enforced on the base only under the Assimilative Crimes Act 18USC13. |
| 2.7.2 |
| Concurrent Jurisdiction |
| Exists when, in granting to the Government authority, which would otherwise amount to exclusive jurisdiction over an area, the State reserves to itself the right to exercise, concurrently with the United States, all of the same authority. |
| 2.7.3 |
| Partial Jurisdiction |
| Exists when the Government has been granted authority over an area in the State, but where the State has reserved to itself the right to exercise by itself or concurrently with the Government other authority constituting more than merely the right to serve civil or criminal processes in the area; for example, the right to tax private property. |
| 2.7.4 |
| Proprietorial Interest Area |
| Exists when the United States has acquired an interest in, or title to, property but has no legislative jurisdiction over the property. Congress has not authorized federal prosecution for most ordinary crimes committed on such property. |
2.8
| Use of Deadly Force |
| The use of deadly force is justified only under conditions of extreme necessity and then only as a last resort when all lesser means have failed or cannot be reasonably used, as set forth in DoD Directive 5210.56 and SECNAVINST 5500.29. |
| 2.9 |
| Disclosure |
| The Contractor shall not disclose or cause to be disseminated any information concerning the operations of the installation which could result in or increase the likelihood of the possibility of a breach of the installation’s security or interrupt the continuity of its operations. |
| 2.10 |
| Inspections and Searches |
| The Contractor’s authority to physically examine vehicles and other property is limited to conducting inspections. Appropriate law enforcement personnel shall be contacted when the need for a search arises as a result of the discovery of contraband during an inspection. The Contractor is prohibited from conducting a search. |
| 2.11 |
| General Orders of a Sentry |
| The Contractor’s guard personnel shall comply with the following General Orders, with the exception of General Order 9 and 10: |
1. Take charge of this post and all government property in view.
2. Walk my post in a military manner, keeping always on the alert and observing everything that takes place within sight or hearing.
3. Report all violations of orders I am instructed to enforce.
4. Repeat all calls more distant from the guardhouse than my own.
5. Quit my post only when properly relieved.
6. Receive, obey, and pass on to the sentry that relieves me, all orders from the Commanding Officer, Command Duty Officer, Officer of the Deck, and Officers and Non-Commissioned Officers of the watch only.
7. Talk to no one except in the line of duty.
8. Give the alarm in case of fire or disorder.
9. Call the Officer of the Deck in any case not covered by instructions.
10. Salute all officers and all colors and standards not cased.
11. Be especially watchful at night and during the time for challenging, to challenge all persons on or near my post, and to allow no one to pass without proper authority.
| 2.12 |
| Standards of Conduct |
| The Contractor shall maintain satisfactory standards of employee competency, conduct, appearance, and integrity, and for taking such disciplinary action as needed. The Contractor shall adhere to standards of conduct included in Attachment J-0401060-04. Contractor employees shall display a friendly, helpful attitude when dealing with the public. The Government reserves the right to direct the Contractor to remove an employee from the work site for failure to comply with the standards of conduct. The Contractor shall initiate immediate action to replace such an employee to maintain continuity of services at no additional cost to the Government. |
| 2.13 |
| Personnel Requirements |
| The Contractor's personnel represent the Government and shall present a professional image at all times. The Contractor shall provide personnel with the qualifications, technical knowledge, experience and skills required to efficiently provide security operations. Contractor shall maintain personnel files on all employees containing documentation reflecting compliance with the employment suitability and all other individual employee related requirements of this contract. See Section F for a consolidated listing of employee related reports, records and submittals. |
| 2.13.1 |
| Employment Suitability and Qualifications |
| All Contractor personnel assigned guard duties shall meet the suitability criteria included in J-0401060-05. Employees not assigned to guard duties are not required to meet the same criteria, but as a minimum shall satisfy the security requirements specified in Annex 2. |
| 2.13.2 |
| Psychological Testing Requirements |
| The Contractor shall provide psychological pre-employment testing to identify psychological conditions or patterns of behavior that are critical in determining occupational suitability. Psychological testing shall comply with the requirements listed in J-0401060-06. The Contractor shall provide supporting documentation of completed psychological exams upon request per Section F. |
| 2.13.3 |
| Pre-Employment Medical Examination |
| All Contractor personnel assigned guard duties shall successfully complete a pre-employment physical examination performed by a licensed health care professional. The examination shall evaluate the applicant’s ability to successfully perform moderate to arduous physical exertion. Physical examination requirements are identified in included in Attachment J-0401060-05, and include these medical requirements applying to all applicants: good near and distant vision, ability to distinguish basic colors, and ability to hear the conversational voice. The Contractor shall provide supporting documentation of completed physical exams to the KO upon request per Section F. |
| 2.13.4 |
| Physical Fitness Program |
| The Contractor shall develop and maintain a physical fitness program for all guards. At a minimum, the physical fitness program shall include a requirement to semi-annually test an employee’s upper body strength, endurance and flexibility as described in J-0401060-07. All Guard employees shall be required to pass the semi-annual physical fitness test as a condition of their employment. The Contractor shall provide physical fitness test records to the KO upon request per Section F. |
| 2.13.5 |
| Uniforms |
| Guards shall wear a complete uniform of the type described in J-0401060-08 while on duty so that a favorable public image is presented. All Contractor employees assigned to a guard position shall wear the appropriate uniform and uniform equipment for duties assigned. |
| 2.13.6 |
| Grooming Standards |
| Guards shall have a neatly groomed appearance while on duty. Grooming standards are based on several elements including neatness, cleanliness, safety, professional image, and appearance. Grooming requirements are described in Attachment J-0401060-09. |
| 2.13.7 |
| Security Clearance Requirements |
| Contractor personnel shall obtain the appropriate level of security clearance as specified in Post Orders and SOPs listed in J-0401060-01 and in J-0401060-02 at the expense of the Contractor. Attachment J-0401060-14 provides a summary of personal security clearance requirements. |
· A Top Secret Facility Clearance is required before starting work at NRLCBD.
· A Secret Facility Clearance is required before starting work at NAVSEA.
· A Secret Facility Clearance is required before starting work at NSWCCD.
· A Secret Facility Clearance is required before starting work at SSP.
· A Secret Facility Clearance is required before starting work at NSFARL.
· A Secret Facility Clearance is required before starting work at NSAB.
The Contractor shall furnish the information required on the Security Classification Specification, Form DD254 (provided in J-0200000-03), and any information required by Defense Industrial Security Clearance Office (DISCO) to process this clearance. The Contractor shall complete Questionnaire for National Security Positions (SF86) via the OPM Electronic Questionnaire for Investigations Processing (e-QIP) tool. DISCO will adjudicate to national security standards, make the eligibility determination and record in the Joint Personnel Adjudication System (JPAS).
All cost associated with contractor personnel obtaining any clearance level is the sole responsibility of the Contractor.
| 2.13.8 |
| Random Drug Screening Program |
| The Contractor shall establish a Random Drug Screening Program per Executive Order 12564 for all guard personnel and other sensitive positions identified per Civilian Personnel Instruction 792. The Contractor shall maintain records and provide copies of Drug Screening and Testing Reports upon request of the KO per Section F. |
| 2.13.9 |
| Training Requirements |
| The Contractor shall provide training to all personnel assigned guard duties in accordance with CNIC M-3502.2, Navy Security Force Training Manual (TRAMAN). The employees shall be incorporated into the installation’s training department for all required guard force training. |
| 2.14 |
| Firearms Licensing and Permits |
| All guards shall be weapons qualified, whether standing an armed or unarmed guard post. |
The Contractor shall ensure each guard required to carry a firearm complies with all current state and local firearms licensing, and permit requirements. All guards shall meet the firearms licensing and permit requirements established by Navy, DOD and Federal authorities, the District of Columbia, State of Maryland, and the Commonwealth of Virginia and shall meet the licensing and qualification standards identified in Business and Professions Code, Sections 7582-7582.28 Licensing, 7585-7585.20 Firearms Training and Qualifications, and 7586-7586.5 Re-certification Requirements. Appropriate Federal, DOD/Navy, and state documentation shall be carried by each armed guard while on duty. The Contractor shall provide copies of licensing and permits to the KO upon request per Section F. Contractor shall follow all guidance for weapons qualifications per OPNAV 3591.1 and CNIC M-3502.2. Installation shall provide a qualified Small Arms Marksmanship Instructor to qualify guard force.
| 2.15 |
| Safety Requirements |
| The Contractor shall comply with accepted industry safety standards, and applicable safety precautions and guidelines listed in J-0401060-11. |
| 2.16 |
| Weapons |
| The Contractor shall provide weapons that meet the criteria listed in J-0401060-12 and J-0401060-08. Weapons provided to guards from the Contractor shall be consistent in manufacturer, model, and caliber as outlined per contract. |
Non-government owned weapons used in the execution of such contracts shall be controlled and issued in the same manner as government owned weapons.
| 2.17 |
| Records and Reports |
| Records and reports, including submittals, are listed and summarized in Section F of the solicitation. The Contractor shall submit accurate and complete documents within the required timeframes. |
0401060 – Security Operations
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 3 |
| Recurring Work |
| The Contractor shall provide security operations to ensure security and safety for personnel, property, facilities, and assets. |
| The Contractor shall comply with all Federal, state, and local statutes and regulations, and with DoD policies, instructions and guidance listed in J-0401060-13 as applicable. |
Post manning requirements are summarized in J-0401060-14. Total watch standing labor hours are the same for each FPCON, however, Contractor guard personnel are normally assigned to support FPCON B requirements.
The Government reserves the right to reassign Contractor resources during assigned shifts to perform other duties for which they are qualified based on changes in security priorities at no additional cost to the Government.
During emergencies, including those which cause an increase in FPCON, the Government reserves the right to direct the use of Contractor resources to include temporary elimination of some posts and patrols and reassignment of guards to other duties as necessary at no additional cost to the Government. Upon notification of a change in FPCON from the KO, the Contractor shall immediately realign guard force personnel to meet the post manning requirements specified for the applicable FPCON. Surge requirements, which cannot be accommodated by temporary reassignments, will be handled within the provisions of this contract.
The Government will conduct random security exercises.
The Contractor shall maintain a physical fitness program as required, IAW CNICINST 5530.14.
Informational Notes.
J-401060-01 and J-0401060-02 contain General Post Orders and SOPs and Installation Pre-Planned Responses, Post Orders and SOPs.
Security Operations are performed per SOPs and Post Orders and are in compliance with Federal, state, and local statutes, DoD regulations, and DoN instructions and directives.
Personnel, property, facilities, and assets are safe and secure.
Guard physical fitness program is maintained.
| 3.1 |
| Entry Control Point Services |
| The Contractor shall provide entry control point services to ensure unauthorized personnel, property, equipment, vessels, or vehicles are deterred and denied facility ingress and egress. |
| The Contractor shall comply with Entry Control Point Post Orders listed in J-0401060-01 and with applicable SOPs listed in J-0401060-02. |
Informational Notes. Rendering salutes, though not required, are considered a show of respect for the officer rank.
Ingress and egress to facilities by unauthorized personnel, property, equipment, vessels, or vehicles is minimal.
| 3.1.1 |
| Identification Checks |
| The Contractor shall perform identification checks to ensure only authorized personnel and vehicles are allowed access to the facility. |
| Requirements for personnel ID and vehicle passes are described in the installation’s instructions, SOPs and/or Post Orders. |
The Contractor shall conduct inspections of personnel and vehicle identification per Post Orders and in accordance with the current FPCON prior to granting or denying access to the facility.
The Government may modify the process for conducting Identification Checks depending on the FPCON in effect as identified in Sections J-0401060-01 and J-0401010-02.
Access by unauthorized personnel and vehicles shall not exceed four occurrences per year in controlled access areas.
Access by unauthorized personnel and vehicles shall not exceed one occurrence per year in restricted areas.
All fraudulent personnel and vehicle identification are detected and reported during exercises.
| 3.1.2 |
| Commercial Vehicle Inspection |
| The Contractor shall perform inspections to ensure only authorized commercial vehicles and cargo are allowed access to the facility. |
| The Contractor shall conduct inspections of commercial vehicles per Post Orders and SOPs. |
Authorized cargo includes property listed on a bill of lading or shipping documents, and tools, equipment, materials, or supplies used to provide services.
Access by unauthorized commercial vehicles and cargo shall not exceed two occurrences per year.
| 3.1.3 |
| Emergency ECP Closure |
| The Contractor shall execute emergency ECP closure procedures during emergencies to ensure all ingress and egress of personnel, property, equipment, vessels, or vehicles is denied. |
| The Contractor shall be responsible for deploying applicable ingress and egress control mechanisms as indicated in the Post Orders and in accordance with applicable SOPs during emergency situations or when and as instructed by an applicable authority (e.g., the Installation Navy Security Force Watch Commander, Chief of Police, Installation Security Officer/Director, the Client/Site Security Officer, or other). |
| Emergency ingress and egress denial procedures are executed within five minutes of time of incident or notification. |
| 3.2 |
| Roving Guard Services |
| The Contractor shall provide roving guard services that monitor facilities to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. |
The Contractor shall comply with Roving Patrol Post Orders listed in J-0401060-01 and with applicable SOPs listed in J-0401060-02.
Guards shall take intervention measures as appropriate within limits of authority.
Informational Notes.
SOPs and Post Orders identify some posts and duties as including roving guard services.
All observed security breaches and criminal or suspicious activities are reported to dispatch within the specified time.
There are no Security breaches not identified by the Contractor.
| 3.2.1 |
| Perimeter Patrol |
| The Contractor shall monitor perimeters to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. |
| The Contractor shall conduct perimeter patrol per Post Orders and SOPs. (See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs.) |
| Perimeters are checked as specified. |
All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.
Security breaches not identified by the Contractor shall not exceed two occurrences per year.
| 3.2.2 |
| Interior Patrol |
| The Contractor shall monitor interior patrol areas to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. |
| The Contractor shall conduct interior patrol per Post Orders and SOPs. (See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs). |
| Interior patrol areas are checked as specified. |
All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.
Security breaches not identified by the Contractor shall not exceed one occurrence per year.
| 3.2.2.1 |
| Building Checks |
| The Contractor shall physically check designated buildings to ensure unsecured buildings are detected and reported in a timely manner. |
The Contractor shall conduct scheduled and unscheduled physical and visual inspections of designated buildings per Post Orders and SOPs. (See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs).
Building check sheets shall be submitted at the end of each shift per Post Orders.
Designated buildings are checked as specified.
Buildings found unsecured are reported to dispatch within five minutes of discovery.
| 3.2.2.2 |
| Escort and Courier Services |
| The Contractor shall provide escort and courier services to ensure safe and timely delivery of personnel and property. |
| The Contractor shall perform scheduled and unscheduled escort and courier services per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
The Contractor shall employ random route selections to prevent predictability in accordance with the SOPs.
Escort and courier services shall be available within five minutes of specified time or ten minutes of customer request.
Personnel and property are delivered to designated locations without injury, death, damage, or loss due to Contractor negligence.
Services are provided with no more than one validated customer complaint per month.
| 3.2.2.3 |
| Crowd Control |
| The Contractor shall provide crowd control services to ensure order and discipline are maintained. |
| The Contractor shall respond within a reasonable amount of time to requests for crowd control services. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
| No damage to property or injury to personnel due to Contractor negligence. |
| 3.2.3 |
| Off-Base Patrol |
| The Contractor shall monitor off-base Government facilities and property to ensure security breaches and criminal or suspicious activities are detected and reported in a timely manner. |
The Contractor shall conduct off-base patrols, including scheduled and unscheduled physical and visual inspections of designated buildings, per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs.
Building check sheets shall be submitted at the end of each shift and documented per Post Orders.
All observed security breaches and criminal or suspicious activities are reported to dispatch within two minutes of discovery.
Security breaches not identified by the Contractor shall not exceed one occurrence per year.
Buildings found unsecured are reported to dispatch within five minutes of discovery.
| 3.2.4 |
| Mobile Vehicle Inspections |
| The Contractor shall perform non-commercial vehicle inspections to deter and deny the introduction of contraband to the facility. |
| The Contractor shall perform non-commercial vehicle inspections per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
All contraband from vehicle inspection exercises is detected and reported within 5 minutes.
Introduction of contraband by inspected vehicles shall not exceed one occurrence per year.
| 3.3 |
| Pass and ID Office Services |
| The Contractor shall provide pass and ID services in a courteous and prompt manner to ensure authorized personnel and vehicles have proper documentation to allow facility access. |
The Contractor shall comply with applicable Pass and ID duties listed in Post Orders, installation instructions, and SOPs in J-0401060-01 and J-0401060-02.
The security of identification documents is essential; therefore, the Contractor shall take all reasonable steps necessary to ensure identification documents are safeguarded.
The Contactor shall manage and maintain a Government-furnished database of identification cards, building access badges, and temporary passes issuance. These databases may be either hardcopy records or computer based. Government will provide any necessary training. The databases shall be immediately accessible to the Government at all times.
No identification documents are issued to unauthorized personnel and vehicles.
There are no more than five validated customer complaints per month.
| 3.3.1 |
| Identification Card Issue |
| The Contractor shall prepare and issue identification cards to ensure authorized personnel have proper documentation to allow facility access. |
| The Contractor shall issue identification cards per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
Types of identification cards that may be issued by the Contractor include: temporary building access badges; one-time visitor badges for building access; one-time building access badges for facilities or equipment maintenance in-house or contractor workers; NSWCCD Bldg. 15 ADAC access badges; NAVSEA Bldg. 104 access badges.
The Government will provide card blanks for IDs and badges.
Informational Notes:
Individuals not meeting criteria for issuance of an access badge should be directed to report to the applicable Visitor Control Center.
There are no more than two identification cards issued to unauthorized personnel per year.
| 3.3.2 |
| Temporary Vehicle Passes |
| The Contractor shall provide temporary vehicle passes to ensure authorized vehicles have proper documentation to allow facility access. |
| The Contractor shall provide temporary vehicle passes per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
| There are no more than four temporary vehicle passes issued to unauthorized vehicles per year. |
| 3.4 |
| Dispatching Services |
| The Contractor shall provide dispatching service for security operations to ensure calls are received, responded to, logged, and notifications completed in a timely manner. |
| The Contractor shall receive calls and comply with the Dispatching Post Orders listed in J-0401060-01 and with applicable SOPs listed in J-0401060-02. |
The Contractor shall receive calls, monitor systems and radio transmissions, perform required notifications, record all dispatch activity, and support field operations. The Contractor shall maintain sufficient staff to support operations 24 hours a day, seven days a week and meet response requirements. Dispatch logs shall be immediately accessible to the Government at all times.
Dispatch services are performed, responded to, and completed within the specified time.
Chain of Command and interagency notifications are completed as required.
| 3.4.1 |
| Alarm and Detection Systems Monitoring |
| The Contractor shall monitor alarm and detection systems to ensure the appropriate emergency response is dispatched to all received alarms in a timely manner. |
| The Contractor shall monitor alarm and detection systems per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
The Contractor shall monitor fire, security, and industrial alarms at the sites. Systems range from large (NAVSEA) to medium (NRLCBD) to small or individual (other sites).
The appropriate emergency response for alarms received by the Dispatch Center is dispatched within 45 seconds of receipt.
| 3.4.2 |
| Video Surveillance Equipment Monitoring |
| The Contractor shall monitor video surveillance equipment for security breaches and criminal or suspicious activities to ensure the appropriate emergency response is dispatched in a timely manner. |
| The Contractor shall monitor video surveillance equipment per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
The appropriate emergency response for all observed security breaches and criminal or suspicious activities are dispatched within 45 seconds of discovery.
| 3.4.3 |
| Communications Monitoring |
| The Contractor shall monitor, acknowledge, and record all information obtained or communicated from telephone calls and radio traffic to ensure accurate relay of information in a timely manner and adequate records of dispatch and response activity are maintained. |
The Contractor shall provide communications monitoring per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs.
Records must be maintained for a period of three years, or longer, as directed by the applicable Client/Site Security Officer.
The Contactor shall manage and maintain records as directed by the applicable Client/Site Security Officer. Records shall be maintained in hardcopy or electronic format with search capability by incident type, type of emergency response, date, time, and location. The records system shall be immediately accessible to the Government at all times.
Communications monitoring is performed and documented within the specified time.
Communication support and notifications are accurate and completed as required.
| 3.4.3.1 |
| Telephone Communications |
| The Contractor shall answer all telephone calls and select the appropriate action to ensure accurate information is obtained and adequate records of activity are maintained. |
| The Contractor shall provide telephone communications per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
Calls received on seven-digit emergency and 911 lines shall be considered an emergency. Emergency lines shall be answered immediately.
All seven-digit emergency and 911 lines will be answered within 30 seconds or 3 rings of receipt.
Non-emergency lines will be answered within one minute of receipt.
There are no more than two occurrences of failing to obtain accurate information per month.
There are no more than two occurrences of failing to record adequate information per month.
| 3.4.3.2 |
| Radio Communications |
| The Contractor shall monitor and acknowledge radio traffic and effect the appropriate action to ensure accurate communication of information between appropriate parties and adequate records of activity are maintained. |
| The Contractor shall provide radio communications per Post Orders and SOPs. See J-0401060-02.1 through |
J-0401060-02.5 for site specific Post Orders and SOPs.
Radio communications are acknowledged when the Contractor communicates receipt of transmitted information back to the appropriate party.
Appropriate first responders are dispatched within one minute of receipt of emergency calls and within five minutes of receipt of non-emergency calls.
Radio communications shall be acknowledged within 15 seconds of receipt.
There are no more than two occurrences of failing to communicate accurate information per month.
There are no more than two occurrences of failing to record adequate information per month.
| 3.4.4 |
| Notification |
| The Contractor shall notify appropriate command elements of emergency response information to ensure the chain of command maintains operational and situational awareness. |
| The Contractor shall provide appropriate notification per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs. |
Examples of appropriate command elements include, but are not limited to: Fire Chief; Installation Security Officer/Director; Guard Force Shift Supervisor; Client/Site Security Officers; COR; Command Duty Officers, and Commanding Officers.
Notifications are made in accordance with the SOPs.
There is no more than one occurrence of failing to meet the SOP’s standards per month.
| 3.4.5 |
| Records Checks |
| The Contractor shall conduct records checks of property, vehicles, and persons to ensure law enforcement personnel receive required information. |
The Contractor shall conduct records checks per Post Orders and SOPs. See J-0401060-02.1 through J-0401060-02.5 for site specific Post Orders and SOPs.
Information Systems available to the Contractor for inquiries include: (a) the records, files, reports and submittals for which he is responsible for creating and maintaining under this contract, and (b) any Government information systems that he uses under this contract.
Government officials authorized to request records checks include, but are not limited to: Naval Security Force; Naval Criminal Investigative Service (NCIS); and Command Investigators.
Records contain information protected by the Privacy Act of 1974 and shall be handled appropriately.
Records checks are submitted to the appropriate system within five minutes of request.
There are no violations of confidentiality.
There are no more than two occurrences of inaccurate information provided per year.
| 3.5 |
| Training Services |
| The Contractor shall schedule and provide classroom and practical application instruction to security force personnel to ensure training requirements are met. |
The Contractor shall conduct training per instructor guides and established curriculum, and CNIC TRAMAN.
Training requirements are provided in J-0401060-10.
The Contractor shall maintain individual training records and provide notifications in accordance with OPNAVINST 3120.32 series and other Navy training directives.
Informational Notes.
At this time, the Contractor is required to provide training to his own employees only. In the future, if training services for non-Contractor employees are required, then the Government may choose to modify this contract to add such services. In that case, the Government will provide the Contractor with detailed requirements and a summary of required courses in J-0401060-16 in its request for modification proposal.
Sufficient courses are scheduled to accommodate the training requirements of security force personnel.
Content of training courses meet established curricula and guidelines.
There are no more than two validated customer complaints from students per month
0401060 – Security Operations
| Spec Item |
| Title |
| Performance Objective |
| Related Information |
| Performance Standard |
| 4 |
| Non-Recurring Work |
| Non-Recurring work may be ordered utilizing DoD Fed Mall in accordance with Section H or on a task order in accordance with the PROCEDURES FOR ISSUING ORDERS clause in Section G. The order will specify the exact locations and types of work to be accomplished. The period of performance will be specified in each order. |
| Refer to Non-Recurring Work ELINs for task listings, descriptions, and related requirements. All periods of performance are measured from issue date of order to acceptance of the work. Performance standards for Non-Recurring Work will be the same as those in Spec Item 3 where applicable. |
Informational Notes.
J-0401060-02 and sub-attachments for examples of possible Non-Recurring work.
File details come from the government source that posted it. Updated .