Att__1_PWS_Final__2-17-16_for_amendment_1.docx
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- Attached to
- Education and Training Support Federal contract opportunity
- Solicitation number
- M67854-16-R-7100
- Issued by
- United States Marine Corps
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Attachment 1 PWS Amendment 0001
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| File | Type | Posted |
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| M67854-16-R-7100_Amendment_0002.pdf | ||
| Attachment_7_QA_for_Amendment_2.xlsx | XLSX spreadsheet | |
| Att_3_DPME_QASP_DRAFT_for_amendment_1.docx | DOCX document | |
| M67854-16-R-7100_Amendment_0001_final.pdf | ||
| Attachment_7_QA_for_Amendment_1.xlsx | XLSX spreadsheet | |
| M67854-16-R-7100.pdf | ||
| Att_6_Average_Helpdesk_Stats_18Dec2015.xlsx | XLSX spreadsheet | |
| Att_2_dd0254_DPME_05Jan2016.pdf | ||
| Exb_T_CDET_ELINs_v1.xlsx | XLSX spreadsheet | |
| Exhibit_A_CDRLs.pdf | ||
| Att_5_Total_Evaluated_Price_v1.xlsx | XLSX spreadsheet | |
| Att__1_PWS_Final__2-2-16.docx | DOCX document | |
| Att_3_DPME_QASP_Final.docx | DOCX document | |
| Att_4_PPQ_1-21.doc | DOC document | |
| Exhibit_B_CDRLs.pdf |
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Text version
PERFORMANCE WORK STATEMENT
for the
MARINE CORPS
TRAINING AND EDUCATION COMMAND
COLLEGE OF DISTANCE EDUCATION AND TRAINING (CDET)
DISTANCE PROFESSIONAL MILITARY EDUCATION (DPME) SUPPORT CONTRACT
February 17, 2016
THIS PAGE INTENTIONALLY LEFT BLANK
TABLE OF CONTENTS
| 1.0 | Scope. | 1 |
| 1.1 | Background. | 1 |
| 1.2 | GFI | 2 |
| 1.2.1 | GFI Provided After Contract Award | 2 |
| 2.0 | General Support Requirements. | 2 |
| 2.0.1 | Post Award Conference | 3 |
| 2.0.2 | Security Requirements | 3 |
| 2.0.3 | Qualifications. | 3 |
| 2.0.4 | Data Rights. | 4 |
| 2.0.5 | Common Access Card (CAC) Requirement. | 4 |
| 2.1 | Regional Office and Facilities Support Services. | 5 |
| 2.1.1 | Regional Office Services. | 5 |
| 2.2 | Personnel and Administrative Services | 6 |
| 2.2.1 | Chief Instructor Faculty Services. | 6 |
| 2.2.2 | Administrative and Training Support Services. | 7 |
| 2.2.3 | Teaching Faculty Services | 8 |
| 2.2.4 | Adjunct Faculty (AF) Services. | 9 |
| 2.2.4.2 | CSCDEP,Seminars | 9 |
| 2.2.4.3 | EWSDEP Seminars | 10 |
| 2.2.4.4 | CCSDEP Seminars | 11 |
| 2.3 | Program Management Services. | 11 |
| 2.4 | DEP Subject Matter Expert (SME) Services. | 12 |
| 2.4.1 | CSCDEP Curriculum SME Services. | 13 |
| 2.4.2 | EWSDEP Curriculum SME Services. | 13 |
| 2.4.3 | CCSDEP Curriculum SME Services . | 13 |
| 2.4.4 | International Military Support Officer (IMSO) Program SME Services | 14 |
| 2.4.5 | CSCDEP, EWSDEP, CCSDEP and IMSO SME Services Locations. | 14 |
| 2.5 | Editorial and Online Writing Services. | 14 |
| 2.5.1 | Editorial and Online Writing Services. | 14 |
| 2.6 | Institutional Research (IR) Services. | 14 |
| 2.6.1 | Institutional Research Services. | 14 |
| 2.6.2 | IR Services locations | 15 |
| 2.7 | Educational Technology Services | 15 |
| 2.7.1 | Educational Technology Services. | 15 |
| 2.7.2 | Educational Technology Services Locations: | 15 |
| 2.7.3 Continuing Education Coordination (CEC) Services. | 15 | |
| 2.8 | Media Services | 16 |
| 2.8.1 | Media Services. | 16 |
| 2.8.2 | Media Services Locations | 16 |
| 2.9 | Graphic Arts and Design Services . | 16 |
| 2.10 | Instructional Systems Design Services . | 17 |
| 2.10.1 | Instructional Systems Design Services. | 17 |
| 2.10.2 | Distance Learning Instructional Design and Coordination Services | 17 |
| 2.11 | Flash/HTML5 Programming Services . | 17 |
| 2.12 | Course book Production and Distribution Services . | 18 |
| 2.13 | Student Support Services. | 18 |
| 2.13.1 | Assistant Student Registry Services . | 18 |
| 2.13.2 | LSS/Help Desk Services. | 18 |
| 2.13.3 | Unit Diary/Help Desk Services. | 19 |
| 2.14 | Operational Support Services | 19 |
| 2.14.1 | Assistant MarineNet Operational Services | 19 |
| 2.14.2 | Assistant Infrastructure Services . | 20 |
| 2.14.3 | Software Applications Services. | 20 |
| 2.15 | Webmaster Services. | 20 |
| 2.16 | Business Operations Services | 21 |
| 2.16.1 | Budget Analytical Services | 21 |
| 2.16.2 | Receptionist Administrative Services | 21 |
| 2.16.3 | Customer Liaison/Marketing Outreach Services | 21 |
| 3.0 | Other EDCOM Services Requirements. | 22 |
| 3.1 | Center for Advanced Operational Culture Learning (CAOCL) Services Requirements. | 22 |
| 3.1.1 | Curriculum Development Services . | 22 |
| 3.1.2 | Language, Regional Expertise, and Culture Expert and Instruction Services : | 23 |
| 3.1.3 | Translational Research Services . | 25 |
| 3.1.4 | Graphic Arts and Design Services . | 25 |
| 3.1.5 | Logistics and Facilities Services . | 26 |
| 3.1.6 | Strategic Communications Services . | 26 |
| 3.1.7 | Regional, Culture and Language Familiarization (RCLF) Administrative Specialist Services . | 26 |
| 4.0 | IT Support Requirements. | 27 |
| 4.1 | CDET IT Support Requirements. | 27 |
| 4.2 | CAOCL IT Support Requirements. | 27 |
| 5.0 | Facilities, Other Direct Charges (ODCs), and Travel Requirements. | 27 |
| Appendix A | Acronyms |
| Appendix B | Performance Requirements Summary |
| Appendix C | Map of Regional Areas of Responsibility |
| Appendix D | CDET IT Compatibility Requirements |
| Appendix E | CDET and CAOCL Travel |
PERFORMANCE WORK STATEMENT
FOR
DISTANCE PROFESSIONAL MILITARY EDUCATION SUPPORT
ii
1.0 Scope.
The scope of this effort is to provide program management, instructional services, administrative services, subject matter expert (SME) services, editorial services, multimedia expertise, instructional technology, engineering services and student support services for the Marine Corps College of Distance Education and Training (CDET) Distance Professional Military Education (DPME) programs. This Support is to be provided at the CDET Headquarters in Quantico, VA and mainly at the eight regional campus and office locations: Marine Corps Base (MCB) Quantico VA, MCB Camp Lejeune NC, MCB Camp Pendleton CA, Marine Aviation Training Support Group (MATSG) Pensacola FL, Marine Corps Air Station (MCAS) Miramar CA, Joint Reserve Base (JRB) Fort Worth TX, MCB Hawaii HI, and MCB Camp Butler Okinawa Japan. The Officer PME (OPME) and Enlisted PME (EPME) network consists of eight regional campuses and Headquarters CDET, at Quantico, VA (see Appendix C for a map of the regional areas). Additionally, the scope of this effort is to provide cultural/language support, SME, management and administrative services for the Marine Corps University’s Center for Advanced Operational Culture Learning (CAOCL).
1.1 Background.
The Marine Corps University, CDET is located at Marine Corps Base (MCB) Quantico, VA. The CDET mission is to design, develop, deliver, evaluate, manage, and resource distance learning products and programs across the training and education continuum, in order to increase operational readiness. The CDET has the responsibility to develop and deliver Career/Service Level School, Intermediate/Joint Level School and Professional Military Education (PME) to eligible Marines. The CDET accomplishes its Officer PME (OPME) mission by delivering the Command & Staff College (CSC) Distance Education Program (DEP) (CSCDEP) and the Expeditionary Warfare School (EWS) Distance Education Program (EWSDEP), through online, onsite, or blended-learning seminars that are instructor-led, to over 6,000 students per year. To facilitate consistency in delivery and to ensure quality of instruction, CDET has established eight regional offices, each managed by a Government Regional Director (RD). Each RD is responsible for managing their office and providing educational support to the students in their region. RDs will coordinate with the base and stations within their region for the classroom facilities to conduct the seminars. CDET OPME students participate in onsite, online or in blended seminars using the CDET Learning Support System (LSS). The current CDET LSS is Blackboard; but, if CDET changes the LSS, CDET would use a system with similar capabilities. The delivery method for CDET’s Enlisted Professional Military Education (EPME) Distance Education Program (EPMEDEP) is primarily through Interactive Multimedia Instruction (IMI) delivered via the Marine Corps Distance Learning Network (MarineNet) to over 80,000 enlisted Marines per year. These courses include Leading Marines for Lance Corporals, Corporal’s Course, Sergeant’s Course, Staff Noncommissioned Officer (SNCO) Career Course for Staff Sergeants and the SNCO Advanced Course for Gunnery Sergeants. The Career Course Seminar (CCS) Distance Education Program (CCSDEP) for Staff Sergeants employs a combination of IMI and onsite and online seminars similar to the CSCDSP and EWSDEP but to shorter duration.
The Marine Corps has charged CAOCL to be the Marine Corps’ organization responsible for institutionalizing and managing the service level implementation of the Marine Corps’ operational culture training and operational language-familiarization training programs. As the Marine Corps’ Culture and Language Center of Excellence, CAOCL ensures Marines are equipped with operationally relevant regional, culture and language knowledge to allow them to plan and operate successfully in the joint and combined expeditionary environment:
· In any region of the world,
· In current and potential operating conditions, and
· Targeting persistent and emerging threats and opportunities.
CAOCL does not teach culture for its own sake, or for a non-directed appreciation of or sensitivity towards foreign peoples. CAOCL executes operationally focused training and education in individual training, PME, and pre-deployment phases, reflecting current and likely contingencies and functions, to ensure Marines and leaders deploy with a grasp of culture and indigenous dynamics for use as a force multiplier.
The Government will provide the following services and facilities in support of the CDET regional offices:
a. Adequate office and storage space for personnel, courseware and materials.
· Adequate space for personnel is defined as up to 67 spaces combined for all locations on Quantico, VA; up to 11 spaces at Camp Lejeune, NC; 12 at Camp Pendleton, CA; 5 at Pensacola, FL; 6 at Kaneohe Bay, HI; 6 at Miramar, CA; 4 in Okinawa, Japan and 6 at JRB, Ft Worth, TX.
b. A RD (Government employee) will manage each regional office.
c. Essential environmental services such as lighting, electric, heating and air conditioning.
d. Furniture and standard telephone services.
e. Access to MarineNet and the CDET LSS.
The Government will provide Common Access Card (CAC) cards for all contractors that require access to the Government network and restricted Public Key Infrastructure (PKI) sites.
The Government will evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan (QASP). The COR will perform a Quality Assurance Review with the contractor on a quarterly basis.
1.2 GFI: The Government will provide the following Government Furnished Information (GFI) to the contractor:
1.2.1 GFI Provided Before Contract Award:
a. Chairman of the Joint Chiefs of Staff (CJCSI) Officer Professional Military Education Policy (OPMEP) 1800.01E
b. CDET Policy Letter 2-14
c. DODI 1215.21 Reserve Component Use of Electronic-based Distributed Learning Methods for Training
d. USMC Systems Approach to Training manual
e. MarineNet Courseware Development Technical Standards
f. CDET instructor evaluation standards
g. Blended Seminar Program Schedule
Documents provided before award can be found at the following link:
https://www.mcu.usmc.mil/cdet/SitePages/dpme_documents.aspx If prompted for a password/CAC, choose the cancel button.
The MarineNet Courseware Development Technical Standards can be found at:
https://www.mcu.usmc.mil/cdet/SitePages/courseware.aspx
1.2.2 GFI Provided After Contract Award:
a. All courseware and grading rubrics for the CSCDEP, EWSDEP and CCSDEP curricula.
b. CDET instructor evaluation standards.
c. CDET Faculty Development tools.
d. International Military Support Officer (IMSO) Directives.
e. Blended Seminar Program Schedule.
f. Marine Corps Curriculum Developer’s Course curriculum.
g. Marine Corps Formal Schools Instructor Course curriculum.
h. Marine Component Operational Plan/Contingency Plan.
i. Theater Security Cooperation objectives.
j. CAOCL Policy Letter 001-12, Research Integrity Policy.
k. Annual CCRB process.
2.0 General Support Requirements.
The contractor shall deliver all contract deliverables to the Contracting Officer’s Representative (COR), who is responsible for tracking and acceptance.
Contractor employees shall identify themselves as contractor personnel by introducing themselves, or the Government introducing them, as contractor personnel and by displaying distinguishing badges or other visible identification for meetings with Government personnel. In addition, contractor personnel shall appropriately identify themselves as contractor employees in telephone conversations and in formal and informal written correspondence.
Enterprise-wide Contractor Manpower Reporting Application (ECMRA):
The contractor shall report ALL contractor labor hours (including Subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site. The contractor shall fill in all required data fields completely using the following web address: https://doncmra.nmci.navy.mil.
Reporting inputs will be for the labor executed during the period of performance during each Government fiscal year (FY), which runs October 1 through September 30. While the contractor may report inputs any time during the FY, all data shall be reported no later than October 31 of each calendar year. Contractors may direct questions to the help desk, linked at https://doncmra.nmci.navy.mil.
All personnel providing services in Japan shall meet the Status of Forces Agreement (SOFA) criteria for this country. The Government reserves the right to require the Contractor to remove from this contract effort any employee that fails to abide by installation rules and, if OCONUS, fails to abide by any applicable SOFA.
2.0.1 Post Award Conference.
Within 30 days of contract award, as specified by the Government, the contractor shall attend a Post Award Conference at Quantico, VA. At this conference, the Contracting Officer, COR, Defense Contract Management Agency representative and contractor personnel will review performance requirements, including the Contractor's transition plan, use of team members/ subcontractors, security requirements, funding, management of funds, and quality control measures associated with the Performance Requirements Survey (PRS) at Appendix B, and any other topics added to the agenda after award.
2.0.2 Security Requirements.
All contractors assigned to this program will maintain a successfully adjudicated background investigation. Additionally, pursuant to the personnel qualifications listed in section 2.0.3 below, under Section a., b. and d., personnel are required to possess and maintain a secret clearance prior to receiving access to classified information. Unless otherwise stated in this PWS, all positions required for this contract must have an approved National Agency Check with Local Agency and Credit Check (NACLC). The prime contractor and all sub-contractors shall only provide qualified U.S. contractors, as defined in Department of Defense (DoD) Directive 5220.22-M, Chapter 2, Section 2. Qualified U.S. contractors are restricted to U.S. citizens, or persons admitted lawfully into the United States for permanent residence, and are located in the United States. All personnel identified on the certification or supporting this contract shall be in compliance with DoD, Department of the Navy (DoN), and Marine Corps Information and Personnel Security Policy, to include completed background investigations (as required) prior to classified performance. This contract includes a DoD Contract Security Classification Specification (DD Form 254) as an attachment. The contractor shall have a valid Secret Facility Clearance. The Government will assist the contractor in gaining access to Government agencies and installations related to the PWS requirements.
The contractor shall notify the Government of employees that are required to be on the Government-approved access list prior to entering any access controlled area. The contractor shall notify the Government in writing, within 24 hours, of contractor personnel added to or removed from the access control list.
2.0.3 Qualifications.
In accordance with Chairman of the Joint Chiefs of Staff (CJCSI) Officer Professional Military Education Policy (OPMEP) 1800.01ED, and CDET Policy Letter 2-14, the Government considers the following list of services as faculty services:
| a. | Chief Instructor Faculty Services (requires secret clearance) |
| b. | Teaching Faculty Services (requires secret clearance) |
| c. | Adjunct Faculty Services (CSCDEP and EWSDEP) |
| d. | Curriculum Subject Matter Expert (SME) Services (CSCDEP and EWSDEP, requires secret clearance) |
The contractor shall satisfy all qualification requirements for faculty services in accordance with CJCSI OPMEP 1800.01ED, and CDET Policy 2-14. As faculty services require collaboration and the ability to interface with students and other faculty members, both DPME and resident, the Government requires faculty services from 0800-1700 Monday through Friday, except for Adjunct Faculty services. Government office spaces are closed during Federal holidays.
Personnel and Administrative Services. The contractor shall provide faculty biographies (Contract Data Requirements List CDRL B001, CDET Faculty Biographies) containing information on related academic and military experience and a 3” x 2” colored picture for all contractors providing faculty services, for use in the faculty biographies binder which is referenced by CDET headquarters personnel. The contractor shall provide photos of faculty wearing appropriate civilian (business professional) attire.
2.0.4 Data Rights.
Except for commercial and proprietary data, the USMC shall receive unlimited rights in the data contained in all deliverables. The Contractor shall not retain any rights to the data contained in the deliverables. All documents and materials, to include any source code of software, produced under this contract shall be Government-owned and are the property of the Government with all rights and privileges of ownership and copyright belonging exclusively to the Government as provided for in DFARS 252.227-7020 “Rights in Special Works.” The projects, research or deliverables shall not be published without the prior, written permission of a properly authorized official of the USMC.
2.0.5 Common Access Card (CAC) Requirement.
The COR will identify and approve those contractor employees performing on this contract that require Common Access Cards (CACs) in order to perform their job function. In accordance with Headquarters, United States Marine Corps issued guidance relative to Homeland Security Presidential Directive – 12 (HSPD-12), all personnel must meet eligibility criteria to be issued a CAC. In order to meet the eligibility criteria, contractor employees requiring a CAC, must obtain and maintain a favorably adjudicated Personnel Security Investigation (PSI). Prior to authorizing a CAC, the employee’s JPAS record must indicate a completed and favorably adjudicated PSI or (at a minimum) that a PSI has been submitted and accepted (opened). If a contractor employee’s open investigation closes and is not favorably adjudicated, the CAC must be immediately retrieved and revoked by the Contractor and provided to the COR.
Facility Security Officers (FSOs) are responsible for notifying the CDET Security Director if any contractor performing on this contract receives an unfavorable adjudication after being issued a CAC. The FSO must also notify the MCSC Security Director of any adverse/derogatory information associated with the 13 Adjudicative Guidelines/Factors concerning any contractor issued a CAC, regardless of whether a JPAS Incident Report is submitted.
Each CAC is issued with a “ctr.usmc.mil” e-mail account that the individual contractor is responsible to keep active by logging in on a regular basis (at least twice a month), sending an e-mail and clearing any unneeded e-mails. Contractors are prohibited from “auto-forwarding” their .mil e-mail account to any e-mail account that is not .mil. If the ctr.usmc.mil e-mail account is not kept active, the G-6 will deactivate the account and CAC will lose its functionality.
If a contractor loses their eligibility for a CAC due to an adverse adjudicative decision, they have also lost their eligibility to perform on MCSC contracts and must be replaced promptly. CACs are not issued for convenience.
2.0.6 Quality Control Program.
The contractor shall establish a complete Quality Control Program to ensure the requirements of the contract are performed as specified in the Performance Requirements Summary. A copy of the contractor’s Quality Control Plan (QCP) shall be provided to the Contracting Officer at the post award conference or no later than 30 days after award if a post award conference is not conducted. An updated copy shall be provided to the Contracting Officer as changes occur. The QCP shall include, but not be limited to the following:
(a) An inspection system covering all the services stated in the Performance Requirements Summary. It must specify areas to be inspected on either a scheduled or unscheduled basis and indicate the individuals who will do the inspection.
(b) A method of identifying deficiencies in the quality of services performed before the level of performance is deemed unacceptable.
(c) A corrective action process that will ensure any unacceptable performance is corrected and will not occur again in the future.
(d) A file of all inspections conducted by the Contractor and any corrective action taken. This documentation shall be made available to the Government, upon request, throughout the term of the contract.
2.0.7 Key Personnel
(a) The requirements of this contract place great emphasis on the qualifications of the Contractor's staff. As such, the individual listed in paragraph (b), for this effort, is designated as "Key Personnel." This individual shall be available immediately upon the start of the contract and shall be expected to remain in the respective position throughout the period of performance. Any replacement of the "Key Personnel" will require a modification to the contract.
(b) The Contractor agrees to assign to the contract the person identified as key personnel, whose resume was submitted with the Contractor's proposal, who is specifically listed here:
Key Personnel:
Program Manager: _____________________
(c) If circumstances require that the "Key Personnel" be replaced, the Contractor shall provide the Procuring Contracting Officer (PCO) with a proposed qualified candidate. The request for replacement shall be submitted, in writing, to the PCO at least 14 days prior to the departure of the key personnel for voluntary separation. Each request shall provide a detailed explanation of the circumstances necessitating the replacement, a complete resume for the proposed replacement, and any other information required by the PCO to approve or disapprove the proposed replacement. All proposed replacements (no matter when they are proposed during the performance period) shall have qualifications that are equal to or higher than the qualifications of the person being replaced.
(d) Upon acceptance by the PCO, this individual shall assume the duties and responsibilities of the replaced individual and the parties will execute a modification to this "Key Personnel"provision.
(e) If any Key Personnel are reassigned, terminated or otherwise become unavailable to perform under the contract and are not replaced with an approved individual within 30 days, the PCO may take appropriate action, to include withholding payment, (downward) equitable adjustment or contract termination.
2.1 Regional Office and Facilities Support Services.
2.1.1 Regional Office Services. The contractor shall provide office consumables such as pens, paper, printer cartridges, basic office cleaning supplies, postage and shipping materials for the contractor's staff at the locations listed in Paragraph1. Additionally, the contractor shall be responsible for paper card stock and printing of diplomas and completion certificates, as well as any fees associated with base access, such as the RAPID gate program. The contractor shall perform work efforts in support of this task order at Government facilities. This task will require the contractor to provide a suitable infrastructure to manage program requirements (document library, databases, web site) throughout the course of performance to support the scope of activities. This task may also require the contractor to register in gate access tracking systems on certain bases (e.g. RAPID Gate). Laptops, cellular equipment and services, and other items of convenience are not reimbursable as ODCs.
All Government printing requirements MUST be done by or through the local Document Automation and Production Service (DAPS, now called DLA Document Services) http://www.daps.dla.mil/dapsonline.html.
2.2 Personnel and Administrative Services
2.2.1 Chief Instructor Faculty Services.
a. The contractor shall submit qualified Adjunct Faculty (AF) biographies to the CDET Dean of Academics for verification of qualifications.
b. The contractor shall meet the CDET instructor evaluation standards for its onsite and online seminars. These evaluations standards are listed as GFI in Section 1.2.1B.
c. Each instructor shall teach at least 2 courses per academic year (AY) in their respective programs (CSCDEP, EWSDEP or CCSDEP) per section 2.2.4.
d. The contractor shall conduct faculty development (FD) (to include instructional methods) with AF in each region, using CDET FD tools and in conjunction with the CDET FD program.
e. The contractor shall ensure respective AF complete Faculty Orientation 101 training and determine AF strengths and weaknesses.
f. The contractor shall interact routinely with CDET associate deans and course directors to maintain content currency and to assist with AF questions.
g. The contractor shall monitor Institutional Research (IR) data and reports for each region and brief results to the respective RD.
h. The contractor shall evaluate student and AF end-of-course feedback and provide RD and associate deans with electronic feedback and recommendations.
i. The contractor shall ensure AF grading is in compliance with CDET Policy 9-07, grading rubrics, and ensure the reporting of all grades within the CDET LSS within 10 days of course completion.
j. The contractor, working with the RD, shall ensure AF closes out completed courses in accordance with CDET policy.
k. The contractor shall ensure that students and faculty complete End Of Course (EOC) surveys via the LSS at the end of each seminar course.
l. The contractor shall make a minimum of two visits per year, on a semi-annual basis, to remote locations within the regions that have AF-led seminars.
m. The contractor shall deliver feedback to the RD and CDET Dean of Academics on AF performance, per CDET faculty evaluation criteria. (CDRL B002, CDET Adjunct Faculty Feedback)
n. The contractor shall provide AF with no more than six (6) hours of local FD per AY.
o. The contractor shall ensure LSS enrollment of eligible faculty and students into courses and provide faculty and students limited basic LSS support.
p. The contractor shall grade essay exams for the 8660 EWSDEP using CDET grading rubrics standards. Up to 750 essays per AY. The average essay is expected to be 550 words.
q. The contractor shall grade students’ papers, essays, planning products and perform any additional grading requirements as specified in CDET course close-out policies and timelines.
r. Attend the annual CDET Faculty workshop at Quantico VA, which is normally 5 consecutive days in the summer months.
The contractor shall provide chief instructor services for the following locations:
-MCB Camp Lejeune, NC
a. CSCDEP
b. EWSDEP
c. EPMEDEP
-MATSG Pensacola, FL
a. CSCDEP
b. EWSDEP
c. EPMEDEP at Parris Island/Beaufort, SC
-MCAS Miramar, CA
a. CSCDEP
b. EWSDEP
c. EPMEDEP
-MCB Camp Pendleton, CA
a. CSCDEP
b. EWSDEP
c. EPMEDEP at 29 Palms, CA
-JRB Ft Worth, TX
a. CSCDEP
b. EWSDEP
c. EPMEDEP
-MCB Quantico, VA
a. CSCDEP
b. EWSDEP
c. EPMEDEP
-MCB Hawaii, HI
a. CSCDEP
b. EWSDEP
c. EPMEDEP
-MCB Camp Butler, Okinawa
a. CSCDEP
b. EWSDEP
c. EPMEDEP
2.2.2 Administrative and Training Support Services.
a. The contractor shall provide word processing, spreadsheet and presentation development and data entry services using Microsoft (MS) Office or compatible products.
b. The contractor shall answer telephones and e-mails and take and deliver messages.
c. The contractor shall draft written correspondence.
d. The contractor shall provide students with assistance with course enrollments, transfers, acquiring academic transcripts, submitting waiver requests, grade reporting, setting up MarineNet and LSS accounts and acquiring course materials.
e. The contractor shall resolve student administrative issues or present student administrative issues to the Regional Director for resolution (e.g. office hour queries, request for phone numbers, etc.).
The contractor shall provide Administrative and Training Support Services (ATSS) for the Regional Offices at the following locations:
-MCB Camp Lejeune, NC
a. ATSS
-MATSG Pensacola, FL
a. ATSS
b. ATSS Parris Island/Beaufort, SC
-MCAS Miramar, CA
a. ATSS
-MCB Camp Pendleton, CA
a. ATSS
b. ATSS at 29 Palms, CA
-JRB Ft Worth, TX
a. ATSS
-MCB Quantico, VA.
a. ATSS
-MCB Hawaii, HI
a. ATSS
-MCB Camp Butler, Okinawa
a. ATSS
2.2.3 Teaching Faculty Services. The contractor shall conduct CSCDEP and EWSDEP in blended-seminar format. Blended seminars consist of a mix of in-residence seminar periods and online seminar periods, enabling students to receive high-quality PME.
a. The contractor shall conduct Socratic style onsite and online seminars.
b. The contractor shall teach only CDET approved curricula.
c. The contractor shall use CDET teaching materials, faculty guides and faculty LSS sites.
d. The contractor shall grade students’ papers, essays, planning products and meet any subjective grading requirements as specified in CDET course close-out policies and timelines.
e. The contractor shall ensure strict enforcement of test security and integrity.
f. The contractor shall follow the approved teaching schedule.
g. The contractor shall grade according to CDET prescribed rubrics.
h. The contractor shall remediate students by providing additional personal instruction to students who fail exams.
i. The contractor shall enforce the CDET academic integrity policy.
j. The contractor shall ensure that at the end of each seminar course, seminar students and faculty complete EOC surveys via the LSS.
k. The contractor shall ensure LSS enrollment of eligible faculty and students into courses and provide faculty and students limited basic LSS support.
l. Attend the annual CDET Faculty workshop at Quantico VA, which is normally 5 consecutive days in the summer months.
The contractor shall provide teaching services for the following projected locations:
-MCB Camp Lejeune, NC
a. CSCDEP instructional services for up to four simultaneous seminars
b. EWSDEP instructional services for up to five simultaneous seminars
-MCB Camp Pendleton, CA
a. CSCDEP instructor services for up to four simultaneous seminars
b. EWSDEP instructor services for up to five simultaneous seminars
-MCB Camp Butler, Okinawa
a. CSCDEP instructor services for up to two simultaneous seminars
b. EWSDEP instructor services for up to two simultaneous seminars
MCB Hawaii
a. CSCDEP instructor services for up to two simultaneous seminars
b. EWSDEP instructor services for up to two simultaneous seminars
2.2.4 Adjunct Faculty (AF) Services. CDET requires teaching and grading services from Adjunct Faculty.
2.2.4.1 Teaching AF. The contractor shall provide teaching AF services to support the seminar schedule shown in Table 2-1 below.
a. The contractor shall conduct Socratic style onsite and online seminars, according to CDET schedules that include seminar sessions meeting either weekly during the evenings or monthly in the case of the weekend seminars. The handling and managing of online seminar instruction is similar to the weekly evening seminar except students complete their assignments online asynchronously.
b. The contractor shall teach only CDET approved curricula.
c. The contractor shall use CDET teaching materials, faculty guides and faculty LSS sites.
d. The contractor shall grade students’ papers, essays, planning products and perform any grading requirements as specified in CDET course close-out policies and timelines.
e. The contractor shall ensure strict enforcement of test security and integrity.
f. The contractor shall follow the CDET approved academic schedule.
g. The contractor shall grade according to CDET prescribed rubrics.
h. The contractor shall remediate students by providing extra and personal instruction to students who fail exams.
i. The contractor shall enforce the CDET academic integrity policy.
j. The contractor shall ensure that seminar students complete their EOC surveys via the LSS at the end of each seminar course.
k. The contractor shall ensure LSS enrollment of eligible faculty and students into courses and provide faculty and students limited basic LSS support.
l. The contractor shall participate in no more than six (6) hours of local FD per AY, as determined by the local RC.
m. The contractor shall successfully complete Faculty Orientation 101 prior to teaching.
n. The contractor shall, every third year, successfully complete Faculty Orientation 201 or its successor course prior to teaching that year.
o. The contractor shall complete LSS administrative duties in accordance with CDET policy.
2.2.4.2 CSCDEP,Seminars. The contractor shall provide teaching AF to conduct the CSCDEP Seminars. The CSCDEP consists of a two year construct with each AY consisting of 35 instruction periods.. A single CSDEP AY1 Seminar consists of 4 courses, 8901-Theory and Nature of War, 8902-National International Security Studies, 8903-Operational Art, 8904-Joint Warfighting. A single CSCDEP AY2 Seminar consists of 4 courses, 8905-Small Wars, 8906-MAGTF Operations, 8907-Amphibious Operations, 8908-Operation Planning and Final Exercise. The minimum instructional periods and timeline for CSCDEP AY1 and CSCDEP AY2 Seminars are listed below in table 2-1
Table 2-1 CSCDEP Seminars
Min. Instr.
| Description |
| Course # |
| Timeline |
| Periods |
| CSCDEP AY1 |
| 8901 |
| Sep-Nov |
| 8 |
| 8902 |
| Dec-Feb |
| 9 |
| 8903 |
| Feb-Apr |
| 9 |
| 8904 |
| Apr-Jun |
| 9 |
| CSCDEP AY2 |
| 8905 |
| Sep-Dec |
| 9 |
| 8906 |
| Dec-Feb |
| 10 |
| 8907 |
| Feb-Apr |
| 5 |
| 8908 |
| Apr-Jun |
| 11 |
The Contractor will provide the following CSCDEP Seminars by geographic region as listed in Table 2-2 below:
Table 2-2 Anticipated Annual Number of CSCDEP seminars by geographic region
| Program |
| Min Instr Period |
| CLNC |
| Pensacola/ |
PISC
| Miramar |
| CPCA/29 Palms |
| Ft Worth |
| Quantico |
| K-Bay HA |
| CB Okinawa |
| CSC AY 1 |
| 35 |
| 11 |
| 10 |
| 12 |
| 9 |
| 7 |
| 22 |
| 3 |
| 6 |
| CSC AY 2 |
| 35 |
| 10 |
| 8 |
| 10 |
| 11 |
| 7 |
| 15 |
| 4 |
| 5 |
Total CSC Sem
| 20 |
| 18 |
| 20 |
| 20 |
| 14 |
| 35 |
| 7 |
| 11 |
Note: Minimal instructional periods equal course duration in weeks.
2.2.4.3 EWSDEP Seminars The contractor shall provide teaching AF to conduct the EWSDEP Seminars. The EWSDEP consists of a two year construct with each AY consisting of 35 instruction periods. The EWSDEP program consists of 4 courses, 8661 Warfighting,, 8662-MAGTF Operations Ashore, 8663-MAGTF Operations Ashore Practical Exercise, 8664-Naval Expeditionary Operations. Course 8661 Warfighting is an online course taken without the need for contractor intervention. A single EWSDEP AY1 Seminar consists of 2 offerings of course 8662 MAGTF Operations Ashore. A single EWSDEP AY2 Seminar consists of two courses 8663-MAGTF Operations Ashore Practical Exercise, 8664-Naval Expeditionary Operations. The minimum instructional periods and timeline for EWSDEP AY1 and EWSDEP AY2 Seminars are listed below in table 2-3.
Table 2-3 EWSDEP Seminars
Min. Instr.
| Description |
| Course # |
| Timeline |
| Periods |
| EWS AY1 |
| 8662 |
| Sep-Feb |
| 17 |
| 8662 |
| Feb-Jun |
| 18 |
| EWS AY2 |
| 8663 |
| Sep-Feb |
| 17 |
| 8664 |
| Sep-Feb |
| 18 |
| 8663 |
| Feb-Jun |
| 17 |
| 8664 |
| Feb-Jun |
| 18 |
The Contractor will provide the following EWSDEP Seminars by geographic region as listed in Table 2-4 below:
Table 2-4 Anticipated Annual Number of EWSDEP seminars by geographic region
| Program |
| Min Instr Period |
| CLNC |
| Pensacola/ |
PISC
| Miramar |
| CPCA/29 Palms |
| Ft Worth |
| Quantico |
| K-Bay HA |
| CB Okinawa |
| EWSDEP AY 1 |
| 35 |
| 8 |
| 4 |
| 6 |
| 8 |
| 4 |
| 7 |
| 4 |
| 6 |
| EWSDEP AY 2 |
| 35 |
| 8 |
| 4 |
| 9 |
| 8 |
| 4 |
| 8 |
| 4 |
| 5 |
Note: Minimal instructional periods equal course duration in weeks.
For Example 7, EWSDEP AY1 Seminars listed above for CLNC will result in fourteen 8662 seminar courses. 7 from Sep-Feb and 7 from Feb-Jun. And the 6, EWSDEP AY2 Seminars listed above for CLNC will result in 24 total seminar courses. 12 of these courses will be 8663 with 6 occurring between Sep-Feb and 6 occurring between Feb-Jun. Additionally 12 of these courses will be 8664 with 6 occurring between Sep-Feb and 6 occurring between Feb-Jun
2.2.4.4 CCSDEP Seminars The contractor shall provide teaching AF to conduct the CCSDEP Seminars. The CCSDEP has a 15 week construct consisting of five topics, Administration, Communications, Warfighting, Training and Leadership. A single CCSDEP seminar consists of 3 offerings (sections 1,2 & 3) of the 15 week period of instruction. Different students will attend each section. Normally, the AY runs from October through June. CDET schedules and delivers the following courses sequentially during each AY. The minimum instructional periods and timeline for CCSDEP Seminars are listed below in table 2-5
Table 2-5 CCSDEP Seminars
Min. Instr.
| Description |
| Course # |
| Timeline |
| Periods |
| CCSDEP |
| Sec1 |
| Sep-Jan |
| 15 |
| Sec2 |
| Feb-May |
| 15 |
| Sec3 |
| Jun-Sep |
| 15 |
2.2.4.5 CCSDEP Seminars The Contractor will provide the following CCSDEP Seminars by geographic region as listed in Table 2-6 below:
Table 2-6 Anticipated Annual Number of CCSDEP seminars by geographic region
| Program |
| Min Instr Period |
| CLNC |
| Pensacola/ |
PISC
| Miramar |
| CPCA/29 Palms |
| Ft Worth |
| Quantico |
| K-Bay HA |
| CB Okinawa |
| CCSDEP |
| 45 |
| 16 |
| 8 |
| 16 |
| 16 |
| 6 |
| 14 |
| 4 |
| 8 |
Note: Minimal instructional periods equal course duration in weeks.
For example the requirement for 16 CCSDEP AY seminars at CLNC would result in the teaching of 48 CCSDEP seminars, 16 during session 1, 16 during session 2 and 16 during session 3.
2.3 Program Management Services. The contractor shall perform Program Management services to support the CDET's distance education programs and regional campuses and serve as the contractor’s primary interface with the Government.
a. The contractor shall manage the execution of CDET, and CAOCL programs.
b. The contractor shall coordinate scheduling of seminars with the RDs and CDET staff.
c. The contractor shall review all invoices for accuracy and on-time submittal.
d. The contractor shall maintain weekly contact with the COR regarding overall contract execution and Government satisfaction.
e. The contractor shall conduct a minimum of one Quality Assurance (QA) visit to each regional site annually. (CDRL B003, Contractor’s Monthly Status Report)
f. The contractor shall participate in the CDET faculty workshop sessions held annually at Quantico, VA.
g. The contractor shall conduct quarterly Program Management status reviews with the COR and report on the overall program status and the status of each region.
h. The contractor shall provide Contractor’s Monthly Status Report IAW CDRL B003.
i. The contractor shall manage and track requests for Common Access Card (CAC) cards for Contractor personnel.
j. The contractor shall attend the annual CDET Faculty workshop at Quantico VA, which is normally 5 consecutive days in the summer months
2.4 DEP Subject Matter Expert (SME) Services. The contractor shall provide DEP SME services specific to each program’s curriculum to support the CDET CSCDEP, EWSDEP and CCSDEP programs and ISMO support (CDRL B004, Distance Education Curriculum).
a. The contractor shall ensure all SMEs maintain USMC SME proficiency in their respective program’s curriculum as measured through the annual CCRB process referenced in Section 1.2.2.
b. The contractor shall convert resident curriculum into distance education curriculum using the CDET’s curriculum development process.
c. The contractor shall revise and update courseware according to CDET’s course development schedules.
d. The contractor shall develop course/lesson objectives using Bloom’s taxonomy to accomplish resident school educational outcomes.
e. The contractor shall establish and electronically maintain courseware, curriculum and assessment version control.
f. The contractor shall create and safeguard course assessments electronically.
g. The contractor shall document the linkages between seminar lessons and the DEP course lessons electronically.
h. The contractor shall develop and maintain an electronic exam-mapping document, demonstrating appropriate linkages between assessments and specific educational objectives, and learning outcomes.
i. The contractor shall develop electronic answer and reference keys for course assessments.
j. The contractor shall develop and maintain an electronic mapping document demonstrating appropriate linkages between issues for discussion and specific educational objectives and learning outcomes.
k. The contractor shall maintain electronic files of all documents, assessments, graphics, readings, electronic media and supporting information for the courses.
l. The contractor shall maintain and manage the master LSS course sites, keeping them current and respond to questions about content for each program’s curriculums.
m. The contractor shall answer questions from the field on all aspects of the courses.
n. The contractor shall perform FD according to the CDET FD program by:
· Updating and managing course LSS FD site’s content, keeping it current and monitoring the site during course execution.
· Electronically developing and distributing the course faculty guide.
· Maintaining the content for the course on the CDET web page.
· Developing recommendations for faculty standards unique to respective course.
o. The contractor shall conduct Institutional Effectiveness/Institutional Research (IE/IR) analysis for the course by:
· Analyzing student performance data and recommending curriculum changes to the Dean of Academics.
· Conducting and electronically recording test item analyses for course assessment evaluation.
· Analyzing and electronically recording end-of-course comments from students, faculty, commanders and outside stakeholders.
· Preparing and analyzing descriptive statistics and graphical displays of end-of-course survey data electronically for determination of course modifications.
· Preparing electronic Course Content Review Board (CCRB) reports and/or briefings on IR findings for the course.
p. Each instructor shall teach two courses in their designated curriculum for blended seminars per AY.
q. The contractor shall travel to IR and Process for the Accreditation of Joint Education (PAJE) conferences and briefings as required by the CDET Dean of Academics.
2.4.1 CSCDEP Curriculum SME Services. The contractor shall provide CSCDEP SME services to support eight separate CSCDEP courses, as detailed in section 2.2.4.2 above, teaching fundamentally different content.
a. The contractor shall incorporate Joint Professional Military Education Phase I requirements per CJCSI 1800.01E (OPMEP) into the course and prepare briefings and self-study for the Process for the Accreditation of Joint Education (PAJE) reviews.
b. The contractor shall provide information for accreditation requirements electronically to the Dean of Academics.
c. The contractor shall provide SME expertise to the PAJE review team in accordance with CJCSI 1800.01E (OPMEP).
d. The contractor shall attend the annual Joint Faculty Education Conference (JFEC) hosted by the Joint Staff J-7.
2.4.2 EWSDEP Curriculum SME Services. The contractor shall provide EWSDEP SME services to support four separate EWSDEP courses, as detailed in section 2.2.4.3 above, teaching fundamentally different content.
a. The contractor shall incorporate MCU Career Level School requirements into the course.
b. The contractor shall grade students’ papers, essays, planning products and perform any grading requirements as specified in CDET course close-out policies and timelines
2.4.3 CCSDEP Curriculum SME Services . The contractor shall provide CCSDEP SME services to support five separate CCSDEP courses, as detailed in section 2.2.4.4 above, teaching fundamentally different content.
a. The contractor shall develop learning outcomes for designated courses in coordination with respective EPME course director(s) and content SMEs.
b. The contractor shall develop course content based on learning outcomes and content areas.
c. The contractor shall map learning outcomes to educational outcomes to instructional components.
d. The contractor shall develop instructional strategies in close coordination with Instructional Systems Specialists (ISSs).
e. The contractor shall develop comprehension checks and Questionmark® test questions in close coordination with ISS.
f. The contractor shall review developed courses to ensure content addresses associated learning outcomes.
g. The contractor shall assess course suitability for Marine target audience and recommend changes to the Dean of Academics.
h. The contractor shall gather and create electronic multimedia assets in coordination with ISS and Graphic Artist.
i. The contractor shall conduct a thorough review of deliverables for content accuracy, participate in onsite reviews and provide electronic feedback to the Dean of Academics.
j. The contractor shall maintain courseware materials that are active on MarineNet and perform annual reviews to maintain quality and accuracy of assigned course.
k. The contractor shall coordinate with CDET MarineNet officer to ensure courses meet technical requirements for MarineNet delivery.
l. The contractor shall recommend adjustments to the timeline or deliverables.
m. The contractor shall coordinate with MCU EPME SMEs to ensure current versions of available content materials prior to curriculum development.
2.4.4 International Military Support Officer (IMSO) Program SME Services . The contractor shall provide IMSO Program SME services at Quantico, VA for two separate OPME programs (CSCDEP and EWSDEP).
a. The contractor shall comply with SECNAVINST 4950.4B, Joint Security Education and Training and MCO 5710.6C Marine Corps Security Cooperation on the ISMO programs.
b. The contractor shall serve as a liaison with the Marine Corps Security Cooperation Group for resolving international student officer issues.
c. The contractor shall provide logistical and administrative support for blended seminars in accordance with CDETs Blended Seminar Program schedule.
d. The contractor shall provide instruction and SME expertise to other instructors for the Quantico blended seminar program and provide IMSO support to regional blended seminars.
2.4.5 CSCDEP, EWSDEP, CCSDEP and IMSO SME Services Locations. In order to facilitate coordination between the resident school and CDET DEPs the contractor shall provide SMEs at the following locations:
a. CSCDEP (Quantico, VA) – (see 2.4.1).
b. EWSDEP (Quantico, VA) – (see 2.4.2).
c. CCSDEP (Quantico, VA) – (see 2.4.3).
d. IMSO (Quantico, VA) – (see 2.4.4).
2.5 Editorial and Online Writing Services.
a. The contractor shall edit exams and courseware revisions.
b. The contractor shall paginate courseware.
c. The contractor shall assemble original course books and exams electronically.
d. The contractor shall convert text type files into mobile e-book compatible files.
e. The contractor shall reformat Government or commercial courseware into MS Word and Adobe Portable Document Format (.pdf) formats after obtaining any necessary copyright permission.
f. The contractor shall edit existing courseware for errata generation.
g. The contractor shall assist curriculum developers in collecting and reporting results of the CCRB. up to 18 times annually.
h. The contractor shall edit FD materials, online content and courses.
i. The contractor shall conduct anti-plagiarism software checks on written assignments.
j. The contractor shall provide writing and composition advice and assistance to CDET staff, curriculum SMEs and students.
k. The contractor shall maintain the CDET online writing center for appropriate courses.
2.5.1 Editorial and Online Writing Services. The contractor shall provide editorial and online writing services to support the CDET's distance education programs at the following locations:
a. CSCDEP, CDET Headquarters, Quantico, VA.
b. EWSDEP, Geiger Hall, Quantico, VA.
c. EPMEDEP, Marine Corps Univ. Dunlap Hall Quantico, VA
2.6 Institutional Research (IR) Services. The contractor shall provide IR and analytical services to CSCDEP, EWSDEP, and EPMEDEP programs. The contractor shall develop, distribute and collect course and program surveys, test item analysis and student performance reports.
2.6.1 Institutional Research Services.
a. The contractor shall define and develop course survey instruments with each DEP Branch and the Dean of Academics.
b. The contractor shall electronically develop and distribute survey instruments and then collect, organize, and summarize the data for all DEPs.
c. The contractor shall electronically provide survey data information, by course, to the CSCDEP, EWSDEP and EPMEDEP for use in their annual CCRBs.
d. The contractor shall coordinate with the dean, associate deans and the head of student support for purposes of collecting, calculating, displaying and distributing IR data and information.
e. The contractor shall participate as a member(s) of the CDET PME CCRBs by providing course specific input from students and adjunct faculty.
f. The contractor shall write an annual academic IR report that includes a summary and conclusion of course survey data for a specific AY for each program IAW CDRL B005, CDET Institutional Research Report.
g. The contractor shall archive records required for the PAJE accreditation and other accrediting bodies at the CDET Headquarters.
h. The contractor shall collaborate with MCU Institutional Research, Assessment & Planning (IRAP) in developing and coordinating IR program information and the commander’s annual survey.
2.6.2 IR Services locations
a. CSCDEP at CDET Headquarters, Quantico, VA.
b. EWSDEP at Geiger Hall, Quantico, VA.
c. EPMEDEP at Breckenridge Hall, Quantico, VA.
2.7 Educational Technology Services. The contractor shall provide Educational Technology Services (ETS) to support three separate DPME programs (CSCDEP, EWSDEP and EPMEDEP) from co-located, Government space at Quantico, VA.
2.7.1 Educational Technology Services.
a. The contractor shall provide technical expertise for using and managing the CDET LSS.
b. The contractor shall work with tier 1 support personnel and management to refine tier 1 technical support strategies. (CDRL A001, CDET Technical Support Strategies).
c. The contractor shall coordinate with and train tier 1 support personnel
d. The contractor shall produce multimedia educational course content.
e. The contractor shall establish requested student and instructor LSS accounts and courses.
f. The contractor shall develop and deliver training materials (tutorials) on educational technology to instructors, course directors, RCs, chief instructors and staff electronically.
g. The contractor shall recommend technical solutions to adapt course distribution and content delivery to diverse user populations and technical environments.
h. The contractor shall develop graphics, user interfaces, Flash/HTML5 animations, databases, technical procedure documentation, videos, documents, spreadsheets and audio files for instructional use in multiple formats IAW CDRL A002, CDET Technical Procedure Documentation.
i. The contractor shall establish course organization, database management and design.
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