Attachment__L1_-_Statement_Of_Objectives.docx

SECTION L: Attachment L1

STATEMENT OF OBJECTIVES

USMC Counter Radio Controlled Electronic Warfare (CREW) Statement of Objectives

1.0 Program Objective:

This Statement of Objectives (SOO) is designed to solicit the offeror’s view of a comprehensive support strategy for all USMC CREW Systems. The Total Systems Support Package (TSSP) agreed upon by the government and the contractor will be initiated upon contract award.

When responding to this SOO the offeror should provide the government with a comprehensive Product Support Integrator (PSI) Program Support Plan (PSP) and Contractor Logistics Support (CLS) Plan in Statement of Work (SOW) format for all USMC CREW systems, and support equipment, fielded by the USMC CREW Product Office throughout their lifecycle. This SOO, along with the respective USMC CREW system technical manuals, identify the technical and operational requirements for the USMC CREW program. The Offeror’s proposal should support the technical, operational, and maintainability requirements of USMC CREW systems.

The proposal should also describe the Offeror’s plan to support operations of units that are forward deployed in one or more theatres of operation and afloat with Marine Expeditionary Units (MEUs).

The CREW CLS approach is intended to provide the full range of support services required to meet USMC CREW’s operational responsibilities identified in the technical manuals, this SOO, and other program documentation (listed in Section J of RFP). The contractor’s approach shall ensure the necessary personnel, materials, equipment, training, software, telecommunications, application software development/maintenance, facilities, configuration management, and related services are available to meet or exceed USMC CREW program objectives. When the CREW system configuration is controlled by another organization, coordination will be required to ensure the proper configuration management standards are maintained.

The areas of support required of the TSSP include virtually all twelve DOD recognized logistics elements, as identified in Section 3 of Section L, Volume 1, Part C the Product Support Elements with primary focuses on the following:

· Maintenance/Repairs (Organizational, and field levels). Includes installation and removal of CREW systems on multiple vehicle types. Provides operator and maintainer training to Marine Corps personnel;

· Technical Data including development and maintenance of technical manual source data and associated configuration management tasks

· Supply Support Capabilities and inventory management, including sustainment (spares, both system component and Vehicle Integration Kits (VIKs)) procurement, and the capability to warehouse and store all required system end items, spares, consumables, tools, and test equipment.

· Hiring and deploying trained Field Service Representatives (FSR) in multiple CONUS and OCONUS (High Threat/Combat) locations and deployed Marine Expeditionary Units (MEUs) as required.

· Operational and Maintenance Training Capability including New Equipment Training Teams (NETT) and/or Mobile Training Team and curriculum development in Systems Approach to Training format.

· Providing detailed strategy for implementing a CLS approach that includes suggested metrics to monitor/evaluate performance standards contained in this SOO and other standards deemed appropriate by the Offeror.

· Failure Reporting and Corrective Action System (FRACAS) and FRACAS reporting.

· A CLS Approach that takes advantage of Performance Based Logistics (PBL) type metrics.

· Developing and coordinating CDRLs. Listed below are the minimum CDRLs required. Offer should propose additional CDRLs as they find appropriate.

REQUIRED CDRLs LIST

The Offeror is encouraged to continuously seek ways to incorporate innovative and emerging technologies as well as business practices in a manner that provides economic efficiency and continuous improvements to system and mission performance factors. Describe the approach for inserting technology and process change throughout the product lifecycle.

· Inherent Availability (Ai) - The percent of time that a system is operating satisfactorily.

· Logistics Footprint - The contractor size or ‘presence’ of OCONUS/CONUS logistics support required for deploying, sustaining, and moving a system. Measurable elements include inventory/equipment, personnel, facilities, and transportation assets.

0. The following performance metrics are not defined in the CREW systems technical manuals or this SOO. However, the Government desires that the Offeror define in the proposal how they would measure and achieve these metrics.

· Logistics Response Time - The period of time from logistics demand signal sent to satisfaction of that logistics demand. ‘Logistics demand’ refers to systems, components, or resources, including labor, required for system logistics support.

· Mean Time to Repair (MTTR) - The time it takes to repair an individual component from the time the fault is discovered until that component is repaired and returned to a proper operating condition.

0. Additional matrixes may be proposed in the offeror’s plan. The offeror shall be responsible for detailing the application and measurement processes for each of their proposed performance matrixes.

3.0 The Offeror’s TSSP strategy should describe how they will attain or exceed the performance objectives as stated in the USMC CREW systems technical manuals and their proposed SOW. The government requests that the offeror describe their overall Management, Logistics Support, Risk Management Program and support processes and how it will assist in attaining or exceeding the performance objectives as stated in the technical manuals.