ITS DP C000999 Appendix C-A1 Standard Terms for AI Purchases for ITS.pdf
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- Attached to
- Salesforce Integration Modernization for OASAS
- Solicitation number
- 2136824
- Issued by
- Albany County, Albany City, New York
About this file
This document is the Standard Terms for AI Purchases appendix for New York State's Office of Information Technology Services (ITS) contract C000999, which supports the Salesforce Integration Modernization project for the New York State Office of Addiction Services and Supports (OASAS). The contract is a two-year engagement focused on modernizing 13 legacy departmental applications (built in ColdFusion, Access, Excel, and Outlook) and two Salesforce Sandbox applications. The project scope includes conducting a comprehensive assessment of existing applications and processes, documenting the current-state architecture, designing a target-state Salesforce platform architecture, developing a prioritized modernization roadmap, defining the security model, creating a data migration strategy, and building, testing, and deploying new applications with promotion of the two internal Salesforce Sandbox applications to production.
The appendix establishes mandatory AI governance requirements for all vendors, including mandatory 90-day advance written notice before deploying any AI technology, explicit written approval from ITS before AI implementation, and a requirement that non-integral AI tools be disabled by default. Vendors are prohibited from using State confidential information or data to train AI systems without prior written approval from the information owner, and all data ownership, prompts, uploaded content, and outputs remain exclusive property of the State. The contract includes standard MWBE contracting goals of 15 percent for Minority Business Enterprises and 15 percent for Women Business Enterprises, with a 6 percent Service-Disabled Veteran-Owned Business goal. Vendors must comply with all applicable New York State policies, including the state's AI Policy NYS-P24-001, and may be required to provide independent audit reports or NIST-defined AI impact assessments.
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APPENDIX C-AI
Standard Terms for AI Purchases for NYS Office of Information Technology Services
PLEASE RETAIN THIS DOCUMENT
FOR FUTURE REFERENCE
STANDARD CLAUSES FOR NYS CONTRACTS APPENDIX C-AI
Page 2 of 3 April 2025
1) New York State AI Policy
For further information on New York State’s AI policy, please refer to New York State Information Technology Policy No: NYS-P24-001 “Acceptable Use of Artificial Intelligence Technologies,” or any predecessor policies.
2) Notice Vendor shall provide ITS with notice of the use of artificial intelligence. Such notice shall be clear and unambiguous. AI-specific terms should be explicitly defined and presented separately from the general terms and conditions to ensure clarity and transparency. If new AI terms are included, AI will be clearly described by vendor to the ITS. Contractor or Vendor agrees to provide ITS with written notice at least 90 days prior to the implementation or use of any artificial intelligence (AI) technology in Contractor or Vendor's software, hardware, or in any dealings or communication with the State, the State’s employees, contractors or consultants, public users, members of the public, or data-subjects. Such notice shall include a detailed description of the AI technology to be used, its intended purpose, its connections with the State, when the AI will be deployed within a tool, whether that AI is open-source, and how the AI will be implemented. ITS reserves the right to request additional documentation related to AI prior to or while the AI is in use.
3) Approval for AI Usage For AI tools not integral to the system, AI tools should be disabled by default. Any AI usage must be approved, in writing, by ITS. After analysis, should ITS deem the AI unacceptable and AI functionality cannot be disabled, ITS reserves the right to terminate contract at no cost.
4) Compliance The use of AI must comply with all applicable policies and standards set forth by New York State, as well as local, state, and federal laws. This includes compliance with regulations related to AI use, security, privacy, and any other laws, regulations, and standards concerning technology that employs AI. ITS may require vendor to provide reports that are necessary for auditing purposes by third parties. Reports should include how the AI system uses personally identifiable, confidential, or sensitive information to ensure such use complies with applicable laws, rules, regulations, notices, and policies. The Vendor may be asked to provide a recent independent audit report or, artificial intelligence (AI) impact assessment as defined by the National Institute of Standards and Technology (NIST) if solution incorporates AI. Vendor may be asked to provide information detailing the explainability of the artificial intelligence solution.
5) AI Training Data Usage Prohibition Vendor shall not employ State Confidential Information or Data acquired through working with the State or providing services to the State to train AI systems without obtaining prior written approval from the information owner, which may include Authorized User. If data is identified and non-aggregate, ITS should have prior notice that their information will be used for this purpose. The intended usage of such data for AI training must align with existing data usage rights, and the vendor shall ensure that data privacy and security are maintained throughout the process. If vendor intends to use any data for training purposes, they must have explicit authorization from ITS. A vendor may obtain an exception to allow for training with the State’s data if that training is being used solely in support of the State’s use of AI.
6) Transcription Tools AI transcription capabilities should be disabled by default, unless specifically requested by ITS. Users should be made aware of any loss of capabilities and usability if those transcription tools are disabled. Transcription capabilities include the ability to transcribe, summarize, or analyze any meetings, discussions, or proceedings.
STANDARD CLAUSES FOR NYS CONTRACTS APPENDIX C-AI
Page 3 of 3 April 2025
7) Data Ownership Data derived from AI outputs is owned by the State. All Prompts, Uploaded Content, and Outputs created using the AI tool shall remain the exclusive property of the State. The Vendor shall not use Prompts, Uploaded Content, or Outputs to train, retrain, tune, or improve any AI model. The Vendor shall not store, retain, or repurpose the State's data for any purpose other than providing the contracted services. The vendor shall not share or distribute the State's data with any third parties.
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