MT-C2_PWS_14_Mar_2019.pdf

PWS-2018-057

05 March 2019

Order ID: ID04190058

Date: 5 March 2019

GSA Customer Account Specialist:

Name: XXXXXXX Phone: XXX-XXX-XXXX Email: XXXXXXX

GSA Senior Contracting Officer:

Name: Rodney Lewis Phone: 850-218-1855 Email: Rodney.lewis@gsa.gov

Client Organization:

U.S. Army Program Executive Office for Simulation, Training, and Instrumentation (PEO

STRI)

Primary Contracting Officer Representative (COR):

Name: XXXXXXX Phone: XXX-XXX-XXXX Email: XXXXXXX

Project Name: Medical Training Command and Control (MT-C2) Vehicle: XXXXXX

NAICS: 541512

Period of Performance:

Base: 12 Months after contract award Two 12 Month Option Periods

Contract Type Funding Firm Fixed Price Severable Labor Hour Non-Severable Time and Material Incrementally Funded Performance Based Fully Funded

Competition Non-Competitive Competitive

Commercial Non-Commercial Commercial ii

PERFORMANCE WORK STATEMENT

for

MEDICAL TRAINING COMMAND AND CONTROL (MT-C2)

PRODUCTION (BASE)

U.S. Army Program Executive Office for Simulation, Training, and Instrumentation (PEO STRI)

12211 Research Parkway Orlando, FL 32826-3276

REVISION LOG

Revision Number

Date Log of Changes Made and Description of Reason Changes Approved By

1.0 8-1-18 Initial version of document

1.1 8-3-18 Final version of document with incorporated changes by CE

1.2 8-10-18 Final version of document with incorporated changes by ACC

1.3 10-4-18 Incorporated clarifications due to vendor responses to draft RFP

1.4 10-29-18 Document changed from SOW to PWS

1.5 12-4-18 Changed Quantity of sites to 21, 3 year IDIQ

1.6 01-09-19 Changed language in Paragraph 3.1

1.7 3-5-2019 Updated PWS to GSA requirements iii

TABLE OF CONTENTS

1. SCOPE

1.1 Background

2. APPLICABLE DOCUMENTS

2.1 Department of Defense Documents

2.2 Availability of Department of Defense Specifications

2.3 Other Government Documents

2.4 Commercial Standards and Specifications

3. REQUIREMENTS

3.1 General Management (CLIN X001)

3.2 Program Management

3.2.1 Risk Management

3.2.2 Quality Management

3.2.3 Management Reviews

3.2.3.1 Post Award Conference (PAC)

3.2.3.2 Program Management Reviews (PMR)

3.2.3.3 Integrated Product Team (IPT) Meetings

3.2.4 Integrated Master Schedule (IMS)

3.2.4.1 Product Fielding

3.3 Systems Engineering

3.3.1 Hardware Engineering

3.3.2 Software Engineering

3.3.3 Product Definition Data (PDD)

3.3.4 Cybersecurity

3.3.4.1 Cybersecurity Artifacts

3.4 Logistics

3.4.1 Logistics Support Analysis

3.4.2 Spares

3.4.3 Supportability Analysis and Logistics Management Information

3.4.3.1 LPD Summaries/Reports

3.4.4 Field Feedback

3.4.5 Disposal Analysis

3.4.6 Logistics Change Planning and Analysis

3.4.7 Item Unique Identification (IUID) Analysis

iv

3.4.8 Training Products

3.4.9 Fielding Support

3.4.10 Technical Publications

3.4.10.1 COTS Manuals

3.4.10.2 Operator User’s Manual (OUM)

3.4.10.3 System Maintenance Manual (SMM)

3.4.10.4 Validation

3.4.10.5 Verification

3.4.10.6 Publications In Process Reviews (IPRs)

3.5 Operations Security/Anti‐Terrorism Requirements

3.5.1 Anti‐Terrorism (AT) Level 1 Training

3.5.2 Access and General Protection Policy and Procedures

3.5.3 iWATCH

3.6 Government Acceptance

3.6.1 Test Discrepancies

3.7 Software Engineering (CLIN X002) (If exercised)

3.8 Site Survey and Training Facility Report/Facilty Assessment Report (CLIN X003) (If exercised)

3.9 System Installation (CLIN X004) (If exercised)

3.9.1 New Equipment Training (NET) and Support

3.9.1.1 Instructor / Operator (I/O) Training

3.9.1.2 Maintenance Training

3.10 Interim Contractor Support (ICS) (CLIN X005) (If exercised)

3.10.1 Transition Planning

3.11 Travel (CLIN X006)

3.11.1 Travel Costs

3.11.2 Travel Budget

4. GOVERNMENT‐FURNISHED PROPERTY (GFP) AND SERVICES

4.1 Government‐Furnished Property

4.2 Government‐Furnished Facilities

4.3 Government‐Furnished Equipment (GFE)

4.4 Government‐Furnished Information (GFI)

5. CONTRACT TERMS & CONDITIONS

5.1 Contractor Manpower Reporting Application (CMRA)

v

5.2 Key Control

5.3 Lock Combinations

5.4 Personal Service

5.5 Past Performance Information

5.6 Problem Resolution

5.7 COR Designation

5.8 FAR 52.217‐9, Option to Extend the Term of the Contract (Mar 2000)

5.9 Organizational Conflict Of Interest (OCI)

6. INVOICES AND PAYMENT INFORMATION

6.1 Invoice Submittal

6.2 Invoice Information

6.3 Payment Information

6.4 Final Invoice/Contract Closeout

7. DATA

8. PROVISIONS AND CLAUSES

9. PROPOSAL PREPARATION AND SUBMISSION

10. EVALUATION FACTORS AND BASIS OF AWARD

PERFORMANCE WORK STATEMENT

for

Medical Training Command and Control

1. SCOPE

This Performance Work Statement (PWS) defines the effort required for delivering, installing, testing, managing and documenting changes and updates to the Medical Training Command and Control (MT-C2) System.

1.1 Background

The U.S. Army Program Executive Office Simulation, Training and Instrumentation (PEO STRI) Product Manager for Medical Simulation (PdM MedSim) has a requirement for the production and installation of MT-C2 into the Medical Training Simulation Centers (MSTCs).

The MSTC Program of Record (POR) is a standardized Army training program with locations at various military installations worldwide, delivering effective medical training with a standardized training platform to re-certify Army 68W Military Occupational Specialty (MOS) Soldier Medics. The MSTC provides medical training and education on new battlefield procedures and equipment, while affording soldier medics the ability to provide comprehensive training in several formats such as the classroom setting, practical hands-on training simulation, trauma lanes, and distance learning.

Each MSTC provides a medical skills training platform where Soldiers obtain sustainment and validation of their medical skills in accordance with Training Circular (TC) No. 8-800, Medical Education and Demonstration of Individual Competence (MEDIC), and the Combat Life Saver (CLS) Programs of Instruction (POI).

As a System of Systems, the MSTC is comprised of the Instructor Support System (ISS), the Virtual Patient System (VPS) and the Medical Training Command and Control (MT-C2) System.

The ISS provides the Instructors/Operators with the capability to simulate and record combat conditions for a training event. The ISS is comprised of a smoke machine, strobe lights, scent and sound generator, video cameras, and After Action Review (AAR) capabilities. The VPS capability within the MSTC is a collection of high and low fidelity manikins, portable bleeding system and airway management trainers providing realistic, live simulated patients.

The MT-C2 system is a command and control center that allows for remote training platform management by interfacing with the ISS and VPS. During a MSTC training event, Soldiers perform tasks on training devices within the simulated environment. The MT-C2 system enables medical scenario integration, mannequin control, audio video (AV) surveillance and recording as well as providing the capability to manipulate the environments in which scenarios take place in order to maximize the positive impact and training experience.

The MT-C2 is only integrated with two of the high fidelity patient simulators that comprise the VPS; KGS Trauma F/X Traumatic Amputation Task Trainer (TATT) and Laerdal’s SimMan Trauma.

The Government has already fielded two prototype MT-C2 systems at Ft Hood, TX and Camp Humphreys, South Korea under a developmental contract, in which a baseline software and Technical Data Package (TDP) were developed. Under this production contract, the Government has a requirement to:

1- Upgrade the remaining 19 MSTCs: Ft. Lewis, WA; Ft. Drum, NY; Ft. Riley, KS; Ft.

Bliss,TX; Vilseck, Germany; Ft. Carson, CO; Ft. Campbell, KY; Ft. Stewart, GA; Ft.

Bragg, NC; Camp Shelby, MS; Ft. McCoy, WI; Ft. Dix, NJ; Ft. Wainwright, AK;

Schofield Barracks, HI; Camp Dodge, IA; Camp Ripley, MN; Camp Atterbury, IN; Ft.

Indian Town Gap, PA; Ft. Benning, GA.

2- Retrofit Ft. Hood and Camp Humphreys with the MT-C2 production configuration described in this PWS.

After production and installation, the MT-C2 system must be able to demonstrate compliance with the System Requirements Document (SRD) PRF-PT-654. A TDP developed for the prototype contract will be provided with the solicitation as Government Furnished Information

(GFI).

2. APPLICABLE DOCUMENTS

The following documents are applicable to this PWS to the extent specified herein. In the event of a conflict between documents referenced herein and the contents of this PWS, the contents of this PWS shall be the governing requirement.

2.1 Department of Defense Documents

DoDI 8500.01, Cybersecurity

DoDI 8510.01, Risk Management Framework (RMF) for DoD Information Technology (IT)

DoD 8570.01-M, Information Assurance Workforce Improvement Program

DoDI 8582.01, Security of Unclassified DoD Information on Non-DoD Information Systems

2.2 Availability of Department of Defense Specifications

Copies of the DoD documents are available on the World Wide Web (www) at URL:

http://www.dtic.mil/whs/directives/.

2.3 Other Government Documents

MIL-STD-31000A, Technical Data Packages

AR 25-2, Information Assurance

MIL-PRF-29612B, Training Data Products Performance Specification

PRF-PT-654, MT-C2 Systems Requirements Document (SRD)

AR 525-13, Antiterrorism & Force Protection

AR 190-13, The Army Physical Security Program

2.4 Commercial Standards and Specifications

GEIA-STD-0007, Logistics Product Data TA-STD-0017 , Product Support Analysis ISO 9000:2015, Quality Management Systems

3. REQUIREMENTS

The Contractor shall procure, assemble and install the MT-C2 system at each MSTC to interface with the Instructor Support System (ISS) and Virtual Patient System (VPS) located at each installation listed within the NOTIONAL Installation Schedule, or as directed by the Government. The Contractor shall:

1- Assemble and install the MT-C2 at 19 MSTC sites as defined by the TDP and GFI sofware provided by the Government.

2- Retrofit the MT-C2 systems fielded at Camp Humphreys and Ft. Hood with the latest production configuration.

3.1 General Management (CLIN X001)

The Contractor shall provide all resources, facilities, equipment, and personnel necessary to succesfully complete the requirements in this PWS. The Contractor shall ensure the appropriate labor mix is available to coordinate and respond to Government requests on a daily basis. CLIN X001 shall be utilized for all requirements of this PWS not specifically identified for another

CLIN.

3.2 Program Management

The Contractor shall deliver and install MT-C2 systems that meet the requirements as defined in this PWS, SRD, and the TDP and within the timelines prescribed by the contract.

The Contractor shall perform all activities as required to assemble and install the hardware and software to achieve a fully functional system.

The Contractor shall provide the overall management and administrative efforts necessary to ensure that the requirements of this contract are accomplished. The Contractor shall plan, implement, and maintain a management process that shall minimize the system overall cost.

3.2.1 Risk Management

The Contractor shall prepare, implement, and maintain a risk management process that includes identification, analysis, mitigation planning, mitigation plan implementation, and tracking.

3.2.2 Quality Management

To ensure that the requirements of the contract are met, the Contractor shall manage quality of the finished product via industry accepted best practices IAW ISO 9001:2015 and with the Contractor’s internal processes.

3.2.3 Management Reviews

3.2.3.1 Post Award Conference (PAC)

The Contractor shall conduct a PAC within 30 calendar days after contract award at the Contractor’s facility. The Contractor shall provide video teleconferencing capabilities. The purpose of the conference shall be to establish the framework of the Contractor and Government interaction during the performance period of the contract. The Contractor shall place emphasis on the operating procedures, methodologies, and processes to be used in the execution of the contract. The Contractor shall develop and present a program NOTIONAL Integrated Master Schedule (IMS), Integrated Product Team (IPT) structure, management concept, organizational structure, and the interfaces with the Government that are employed to perform the MT-C2 mission. The Contractor shall document action items and due dates, coordinate resolution, and track action items until closure. Action item closure shall require Contractor and Government approval.

3.2.3.2 Program Management Reviews (PMR)

The Contractor shall conduct program management reviews at the Contractor’s facility on a quarterly basis in accordance with the IMS. The first PMR shall be no more than 60 calendar days after the PAC. The Contractor shall provide video teleconferencing capabilities for all PMRs. The PMR shall provide a program overview and shall include as a minimum:

Hardware status

Risk Assessment

Subcontract management/progress

Production planning and status

Logistics planning

Test planning

Training and technical publications status

Schedule status

Pre-selected topics of interest

Cybersecurity

Status and information at the review shall reflect currency since the previous review. Other program reviews such as technical reviews, technical manual reviews, etc shall be combined into the PMR when possible. The Contractor shall also be responsible for generating minutes of the meetings and deliver them within 10 calendar days of meeting adjournment to the Government for approval. The Contractor shall document action items due dates, coordinate resolution, and tracking of action items until closure.

3.2.3.3 Integrated Product Team (IPT) Meetings

The Contractor shall establish an IPT structure to address major areas of program schedule, system procurement, testing, and logistics. The IPT meetings/teleconferences shall be held bi-weekly, and used to address systems status of activities, questions and issues in a timely manner between management reviews. The Contractor shall document action items and due dates, coordinate resolution, and track action items until closure. Action item closure shall require Contractor and Government approval.

3.2.4 Integrated Master Schedule (IMS)

The Contractor shall develop an Integrated Master Plan (IMP) and an IMS. The Contractor shall manage to and maintain the IMP and IMS it has developed including appropriate program milestones with corresponding entrance and exit criteria. The IMS shall include a detailed account of all tasks necessary to accomplish the goals and objectives of the contract.

((DI-MGMT-81650) Integrated Master Schedule (IMS))

3.2.4.1 Product Fielding

The contractor shall establish a fielding strategy for the MT-C2 system in a manner that results in the delivery and installation of the MT-C2 system at the required 21 fielding locations within the Period of Performance (PoP) of this contract. The Contractor shall coordinate with the Government to establish the most efficient fielding strategy after considering limitations on Government resources. Geographical proximity of MSTC sites shall be considered along with any other factors that would allow for increased rate of installation at reduced costs. A NOTIONAL schedule is attached to this contract that provides the Government’s preliminary installation schedule. This schedule is not intended to be binding on either party or to be the only possible solution to the requirements. The fielding strategy shall be made part of the IMS and submitted IAW the timelines for the IMS deliverable. The fielding strategy must be approved by the Government prior to execution

3.3 Systems Engineering

The Contractor shall provide the requisite technical expertise to complete the required tasks of the contract. The Contractor shall assess proposed changes in the functional architecture, physical hierarchy, and baselines as changes are required, as a result of conducting cost-benefit trades to support refinement of the SRD requirements.

3.3.1 Hardware Engineering

The Contractor shall procure and install the system hardware identified in the TDP. In the event that changes to the hardware baseline become necessary, the Contractor shall procure and install hardware that satisfies the performance and cybersecurity requirements stated in the SRD. All changes to the baseline shall require Government approval via an Engineering Change Proposal

(ECP)

((DI-CMAN-80639C) Engineering Change Proposal (ECP))

3.3.2 Software Engineering

The Government will provide the MT-C2 software to the Contractor as GFI. The Contractor shall identify and request software baseline changes to the Government for Post Deployment Software Support (PDSS) Contractor integration into the GFI baseline. The Contractor shall be responsible for ensuring overall system functionality and compatibility with Commercial-Off- The-Shelf (COTS) items within the TDP should changes to the product baseline become necessary.

3.3.3 Product Definition Data (PDD)

As required, the Contractor shall maintain the PDD in accordance with MIL-STD-31000A that accurately depicts the final product.

1. The PDD shall disclose complete design, logistics, manufacturing requirements, and the means of measuring compliance with the requirements.

2. The Contractor shall obtain document numbers from the Government for the PDD elements. All unused numbers shall be returned upon completion of PDD preparation.

3. The Contractor shall identify the following data elements to assist in the procurement of spares/repair parts: Commercial and Government Entity (CAGE) code, National Stock Number (NSN), manufacturer’s part number, alternate part numbers, and the reliability and maintainability data, if available.

4. The Contractor shall determine performance characteristics for each re-procurable spare part, component, and assembly in accordance with the established logistic repair procedures.

Source control drawings may be included in the product baseline but require Government approval.

((DI-SESS-81000E) Product Drawings/Models and Associated Lists- Annex to Exhibit B- Option Selection Worksheet)

3.3.4 Cybersecurity

The Government intends to conduct all Cybersecurity activities for this Type III stand-alone connected system. In the event of changes to the baseline, the Contractor shall address and implement the Risk Management Framework (RMF) that has the appropriate security categorization levels for Confidentiality, Integrity and Availability. The Contractor shall work with the Government and follow the RMF processes as governed by DoDI 8500.01 and DoDI 8510.01.

All Cybersecurity and Cybersecurity-enabled products shall be securely configured IAW DoD approved security configuration guidelines. The Contractor shall obtain Security Technical Implementation Guides (STIGs) http://iase.disa.mil/stigs/Pages/index.aspx and implement each STIG into the design. As part of the system design and component selection process, Cybersecurity shall be considered as a requirement for all systems used to enter, process, store, display, or transmit information. Cybersecurity shall be achieved through the acquisition and appropriate implementation of evaluated or validated Government Off-The-Shelf (GOTS) or COTS Cybersecurity and Cybersecurity-enabled IT products. All COTS Cybersecurity products and Cybersecurity-enabled products shall be certified compliant with National Security Telecommunications and Information Systems Security Policy Number 11 (NSTISSP-11) by labs accredited under the National Information Assurance Partnership (NIAP) Common Criteria Evaluation and Validation Scheme (CCEVS) or National Institute of Standards and Technology (NIST) Federal Information Processing Standards (FIPS) Cryptographic Module Validation Program (CMVP). Similarly, GOTS Cybersecurity products or Cybersecurity-enabled products employed by the system shall be evaluated by the National Security Agency (NSA) or in accordance with NSA approved processes.

The Army has mandated the Universal Gold Master (UGM) as the Windows-based standard operating system. UGM license can be obtained from Computer Hardware, Enterprise Software and Solutions (CHESS) website (https://chess.army.mil) or Softmart (http://www.softmart.com).

Because UGM Windows operating systems requires valid activation, the Government CAC card readers MUST be purchased.

If UGM cannot be used, (Contractor shall provide written explanation as to why UGM cannot be used) a Cybersecurity approved operating system shall be configured in accordance with the latest DISA Security Technical Implementation Guides (STIGs), written for that operating system. In addition, the STIGs apply not only to the operating system but also to other software or hardware component.

For hardware and software products not available through CHESS or Softmart, the Contractor shall select the Cybersecurity validated products from one of the links below. If CHESS items are not on the Common Criteria Certified Products list or NIAP Validated Product List , all Cybersecurity and Cybersecurity-enabled products must be selected from the APLITS.

1. Common Criteria Certified Products http://www.commoncriteriaportal.org/products.html

2. The Common Criteria Evaluation and Validation Scheme - NIAP Validated Product List http://www.niap-ccevs.org/cc-scheme/vpl/

3. Approved Products List Integrated Tracking System (APLITS) – CAC Card is required.

https://aplits.disa.mil/processAPList.do

Note: There shall be no waiver issued by the Government for unapproved Cybersecurity products.

All Contractor employees and associated sub-Contractor employees shall complete the DOD IA Awareness Training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DOD and Army training requirements in DOD 8570.01-M and AR 25-2 at the start of work. shall The Contractor secure all unclassified DoD information on Non-DoD information systems in accordance with DoDI 8582.01.

3.3.4.1 Cybersecurity Artifacts

As changes to the baseline occur, the Contractor shall produce all of the necessary artifacts to complete the RMF package, in accordance with DoDI 8500.01 and DoDI 8510.01, to deliver and operate a fully accredited system that has the appropriate security categorization levels for Confidentiality, Integrity and Availability.

((DI-MISC-80711A) Scientific and Technical Reports)

3.4 Logistics

The Contractor shall perform reliability analysis to ensure that any new COTS components procured outside of the allocated baseline TDP meets the same (or higher) level of reliability as the current component that the item is replacing.

3.4.1 Logistics Support Analysis

The Contractor shall analyze existing Life Cycle Contractor Support (LCCS) support structures and optimized support infrastructure for production and deployment of the MT-C2 system. The recommended support resources shall be sufficient to allow another Contractor with comparable skills to assume operation, maintenance, and support of the system and sustain system availability to the same standards as the product baseline. The Contractor shall use the form, fit, function, and interface requirements in the GFI and TDP for provisioning, training, and maintenance planning.

3.4.2 Spares

The Contractor shall analyze the design per the TDP and present a recommended spares list for Government approval. No spares are planned to be purchased under this contract, however a recommended spares list is required for sustainment use.

((DI-ILSS-80134A) Proposed Spare Parts List)

3.4.3 Supportability Analysis and Logistics Management Information

Logistics Product Data (LPD) is a subset of Product Support Analysis documentation. The Contractor shall use, as a baseline, all current LPD for the MT-C2 system. The Contractor shall establish and maintain a LPD database IAW GEIA-STD-0007 and the requirements contained in the SRD. The LPD database shall be used to satisfy applicable and related data items as specified in the CDRL and LPD data product worksheets. The Contractor shall provide the Government access to their online LPD account.

((DI-SESS-81758) Updates to Logistics Product Data - Annex to Appendix B)

3.4.3.1 LPD Summaries/Reports

As changes to the baseline occur, the Contractor shall be responsible for entering any additional data to the Attribute Selection Sheet required to generate the following reports:

Maintenance Allocation Chart (LSAR-044) Authorization List Items Report (LSAR-040) Task Code to SMR Code Verification Report (LSAR-068) Bill of Materials Report (LSAR-080) Preventive Maintenance, Checks and Services product (LSAR 033) Indentured Parts List (IPL) Product Common and Bulk Items List Product

((DI-SESS-81759) Logistics Product Data Summaries)

3.4.4 Field Feedback

The Contractor shall collect and analyze all usage and maintenance data (supportability related field data) of the already fielded prototype systems (2). Feedback shall include collection of Built in Test (BIT) metrics and diagnostics to validate their effectiveness and performance against requirements. The data collected shall inform the procurement of COTS for the production baseline. The Contractor shall document activity outputs in the LPD database.

((DI-SESS-81759) Logistics Product Data Summaries)

3.4.5 Disposal Analysis

The Contractor shall perform analysis to identify disposal procedures associated with the MT-C2 focusing on those components, assemblies, sub-assemblies, parts and materials that contain hazardous materials, wastes and pollutants. The analysis shall also identify those items that can be recycled, reused or salvaged.

((DI-SESS-81759) Logistics Product Data Summaries)

3.4.6 Logistics Change Planning and Analysis

Without duplicating any effort in this PWS and only if design changes to the MT-C2 baseline are required, the Contractor shall identify the reasons for the deviation and propose methods of correcting deficiencies and enhancing system readiness IAW TA-STD-0017, Activity 17.2 and 17.4-17.5. This includes updating the Product Support Package’s IPS elements, conducting tests, and analyzing test results.

((DI-SESS-81759) Logistics Product Data Summaries)

3.4.7 Item Unique Identification (IUID) Analysis

The Contractor shall identify new equipment or repairable items with a cost greater than $5,000;

all LRU and hardware configuration items; Special Test Equipment; Special Inspection Equipment; Special Tooling; and embedded subassemblies and components or parts that may be serially managed, that are mission essential or are controlled inventory items. The Contractor shall perform an engineering analysis required to determine the appropriate method for marking each item that requires unique identification. For such items as approved by the Government, the Contractor shall provide DoD unique item identification. Exceptions to marking items for which IUID is mandated prior to delivery to the Government, if granted by the Government, will be processed as specified in DFARS 211.274-2.

((DI-MGMT-81858) Unique Identification and Verification Report)

3.4.8 Training Products

The Contractor shall use, to the maximum extent possible, all previously developed data that can be applied toward satisfying the data requirements of MIL-PRF-29612B, Training Data Products. This includes GFI and data developed by the Contractor incident to other contractual requirements.

((DI-ILSS-80872) Updates to Training Materials)

((DI-81527C) Updates to Training System Support Document)

((DI-SESS-81523C) Updates to Training Situation Document)

((DI-ILSS-81522C) Updates to Course Conduct Information Package)

((DI-ILSS-81523B) Updates to Course Training Conduct Support Document)

((DI-SESS-81526C) Updates to Instructional Media Package)

((DI-SESS-81520B) Updates to Instructional Media Design Package)

((DI-SESS-81519C) Updates to Instructional Media Requirements Document)

3.4.9 Fielding Support

The Contractor shall be responsible for shipping, inspecting and staging the equipment at each production site prior to insallation. The Contractor shall assist the Government during site inventory of all system equipment.

3.4.10 Technical Publications

The Contractor shall update existing technical publications as required. The operations and maintenance instructions shall accurately provide the technician with all the information needed to keep the equipment operational. It shall provide system and subsystem oriented instructions for installation, operation, maintenance, and testing. All tools, test equipment, and consumable items required to accomplish any maintenance or installation shall be identified just prior to and as part of the task. Government furnished material, Government technical manuals or Government-approved commercial operation and maintenance manuals shall be used as references for system and subsystem maintenance. All Government technical manuals and COTS manuals shall be reviewed to ensure changes, updates, revisions, or supplementation is not required to reflect the components actually being installed. All publications shall reflect the configuration of fielded hardware as documented in the product baseline. The Contractor shall prepare Operator and System Maintenance Manuals that provide instructions suitable for use by the intended audience of the system. The Operator Manual shall also include operator maintenance tasks such as preventive maintenance checks and services, inspection, lubrication, adjustment, and operator level repair and replacement tasks as needed. The Contractor shall identify and document maintenance tasks for both levels of the maintenance concept. The Contractor shall identify all required spare parts, consumables, tools, and test/support equipment associated with each task and identify the level of maintenance at which each task shall be performed.

3.4.10.1 COTS Manuals

The Contractors shall deliver, compiled in a consolidated binder, COTS manuals specific to the design, operation and maintenance requirements for each of the devices delivered.

((DI-TMSS-80527C) COTS Manuals and Associated Supplemental Data)

3.4.10.2 Operator User’s Manual (OUM)

The Contractor shall update existing OUM, documenting tasks as necessary to operate the system. The Contractor shall identify and document operator specific tasks for preventive maintenance checks, inspection, lubrication, adjustment, and operator level repair and replacement tasks. The Contractor shall identify all required spare parts, consumables, tools, and test/support equipment associated with the operation and operator’s preventive maintenance tasks.

((MIL-STD-40051-2B) Updates to Page-Based Technical Manuals)

3.4.10.3 System Maintenance Manual (SMM)

The Contractor shall update existing SMM documenting tasks as necessary to maintain the system. The Contractor shall identify and document maintainer specific tasks for detailing installation, fault isolation, Line Replaceable Units (LRU) procedures, software update procedures, and all necessary maintenance procedures to maintain the trainer. The Contractor shall identify all required spare parts, consumables, tools and test/support equipment associated with the maintenance tasks.

((MIL-STD-40051-2B) Updates to Page-Based Technical Manuals)

3.4.10.4 Validation

The Contractor shall accomplish a validation and support Government verification of all changes, supplemental data, and revisions to existing technical publications.

1. Publications shall be validated prior to start of system testing.

2. A technical publication shall not be ready for validation or verification until the following conditions have been fulfilled:

a. An engineering technical review has been completed

b. Information, illustrations, and parts lists reflect correct configurations of the system and equipment, to include all engineering changes

c. Procedural instructions are readily understandable by the intended user and adequate to perform all operations and maintenance functions

d. All procedures have been performed to assure accuracy and performance requirements

e. Adequacy of data is checked to ensure that it supports the approved maintenance and support plan

3.4.10.5 Verification

The Contractor shall assist in the Government verification of any revisions to the Technical Manuals (TM) as required to ensure their accuracy, content, understandability, consistency, and usefulness. The Contractor shall incorporate correction of discrepancies and changes resulting from training, testing, and reviews into the TMs. The Contractor shall provide system equipment, technical, and engineering support and facilities as required to aid in the performance of the verification effort. The Contractor shall incorporate all comments from compliance-reviews, technical accuracy reviews and verification reviews into final submission of the technical publications. The Contractor shall support the re-verification of corrections/updates as required.

Verification shall be rescheduled if more than 15 percent of the pages involved require correction.

3.4.10.6 Publications In Process Reviews (IPRs)

The Contractor shall host and co-chair publication reviews to ensure revisions to the technical publications are being prepared according to contracts. Each IPR shall be scheduled to coincide with a system level program reviews defined in the integrated master plan. The Contractor shall act on reported decisions and discrepancies resulting from or associated with each IPR. Each review shall include a review of incorporated corrections or comments from previous IPR’s prior to proceeding with the current IPR. If any IPT member identifies previous IPR comments that are not included in the technical publications, the IPR shall be considered incomplete.

3.5 Operations Security/Anti-Terrorism Requirements

3.5.1 Anti-Terrorism (AT) Level 1 Training

All Contractor employees, to include subContractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness Training prior to the first system installation. The Contractor shall maintain a file with certificates after completion of training by all employees and subContractor personnel. When required by local combatant commander, Contractor employees shall be available to receive Government provided area of responsibility (AOR) specific AT awareness training as directed by AR 525-13. Specific AOR training content is directed by the combatant commander with the unit AT Officer being the local point of contact. AT Level I Awareness Training is available at the following website:

http://jko.jten.mil/courses/atl1/launch.html.

3.5.2 Access and General Protection Policy and Procedures

All Contractor employees and all associated sub-Contractor employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by the installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor’s workforce shall comply with all personal identity verification requirements (FAR 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DoD, HQDA, and/or local policy. In addition to the changes otherwise authorized by the changes clause of the contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor secuity matters or processes.

Contractor and all associated sub-Contractor employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by Government representative), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations.

For Contractors requiring a Common Access Card (CAC), the Contractor employee shall require, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation IAW Army Directive 2014-05.

The Contractor is solely responsible for ensuring timely submission of all information required to obtain entry to each Government installation. The Contractor is responsible for coordinating, in sufficient time to avoid delay. The Government shall not be responsbile for any additional costs incurred or for adjusting contract performance period due to the failure to coordinate Government installation entry in a timely manner. The Contractor is encouraged to ascertain entry requirements from each Government installation far in advance to ensure any potential complications are resolved before delay is incurred.

3.5.3 iWATCH

The Contractor and all associated sub-Contractors shall brief all employees performing under this contract on the iWATCH program. This training shall be completed within 60 calendar days of contract award and within 60 calendar days of new employees commencing performance with the results reported to the COR NLT 10 days after these prescribed timelines. The training is available at the following website:

https://www.myarmyonesource.com/familyprogramsandservices/iwatchprogram/default.aspx.

3.6 Government Acceptance

The Contractor shall develop test procedures for and conduct a Government Acceptance Test (GAT) at each MSTC facility after the installation of the MT-C2 system to validate that all installed configuration items operate in accordance with the requirements specified in the SRD.

A test coordination meeting shall be held between all stakeholders prior to the GAT, and testing shall be conducted by Government and Contractor personel, and in accordance with approved test procedures. The Government will provide test procedures developed under the protoype contract for reference.

((DI-NDTI-80603A) Test Procedure)

3.6.1 Test Discrepancies

The Contractor shall document all test discrepancies from the GAT, and track the failure analysis and corrective action for each test discrepancy until correction and regression tests are successfully completed. The Contractor shall establish a suspense system to ensure timeliness of analysis and corrective action of each test discrepancy. Upon correction of each discrepancy, the Contractor shall re-test the system to ensure that the correction of each discrepancy did not interfere with or alter the functionality of the system.

3.7 Software Engineering (CLIN X002) (If exercised)

The Government will provide the MT-C2 software to the Contractor as GFI. The GFI software is maintained via the Live Training Transformation (LT2) construct on the LT2 portal. In order to ensure the integrity and functionality of the GFI software, the Contractor shall provide the relevant expertise to maintain and manage the software baseline configuration in an operable condition, ensure overall system functionality, support on-site system hardware/software integration, and support acceptance testing at the training site. These services normally encompass, but are not limited to software analysis, software design, software development, software production, software testing, and software documentation.

3.8 Site Survey and Training Facility Report/Facilty Assessment Report (CLIN X003) (If exercised)

The Contractor shall conduct a survey at the installation site prior to finalizing the production baseline. The purpose of the survey is to discuss and confirm arrangements for the installation and to provide information on any modifications required at the installation site. The Contractor shall update the Government furnished Trainer Facilities Report (TFR)/Facility Assessment Report (FAR) for each MSTC site after the completion of a site survey.

During the survey, the Contractor shall:

a. Review the status of the building or location where the system shall be installed;

b. Confirm the required positions of equipment, assemblies, cableways, access ways, and any other unique feature, and measure to ensure clearance during the installation;

c. Review and confirm the existing and proposed location of power distribution boxes, switches, water and air supply points and air ducting, and other unique building or location features;

d. Determine the availability of required services;

e. Review and confirm arrangements for hours of work, access to work areas, supporting workshop facilities, and on-site personnel participation.

f. Discuss and resolve any outstanding issues pertaining to the installation program.

g. Assess ventilation and environment characteristics (i.e., temperature average, HVAC, dust content) of control room and validation room(s).

h. Clearly indicate the correct layout of the MT-C2 system, and hardware quantities required for each of the components listed in the TDP.

i. Clearly indicate any obsolete components listed in the TDP, and the Contractor’s proposed replacement component.

j. Document any other site conditions present that require consideration for successful installation.

k. Prepare and deliver a proposal that identifies any additional costs that could not have been reasonably identified from the TDP, FARs, and other information included in the contract at time of award may be reimbursed.

i. Prior to acquiring any additional materials/hardware necessary for successful installation, the Contractor shall submit a request form (in Contractor format), via a Post Award Collaboration in the General Services Administration (GSA) IT Solutions Shop (ITSS) web-based order processing system. The form shall be submitted to the Contracting Officer’s Representative (COR) and Contracting Officer for verification and approval. This form must identify the item(s) to be purchased, estimated cost(s), vendor, reason for purchase and remaining budget balance on applicable Other Direct Cost (ODC) Time-and-Materials (T&M) CLIN (CLIN X007). All applicable backup documents shall be attached with the request.

ii. The COR and Contracting Officer will make a determination whether the request is necessary and integral to the performance of the task and document their decision in the Post Award Collaboration. In some instances, a modification may be required to acquire the item(s). In that situation, the item(s) may not be purchased prior to award of the modification. Reimbursement may be disallowed if these procedures are not followed in a strict manner.

iii. All ODC Items must be itemized in the offeror’s quote.

iv. The Contractor shall ensure that the requested ODC costs will not exceed the estimated budget amount authorized in this contract. The budget for Contractor ODCs (CLIN X007) under this contract is estimated as follows:

1. Base Period: $XXXX

2. Option Period One: $XXXX

3. Option Period Two: $XXXX

v. These amounts represent the ceiling price as used in FAR 52.232-7, Payments under Time-and-Materials and Labor-Hour Contracts. If at any time the Contractor has reason to believe that ODC costs that will accruie in performing this contract in the next succeeding 30 days, if added to all other payments and costs previously accrued, will exceed 85 percent (85%) of the budgeted amount (ceiling price), the Contractor shall notify the Contracting Officer giving a revised estimate of the total price to the Government for performing this contract with supporting reasons and documentation.

((DI-FACR-80966) Updates to the Trainer Facilities Report)

3.9 System Installation (CLIN X004) (If exercised)

The Contractor shall perform all installation work without additional on-site personnel support.

The Contractor shall plan and schedule all work to be performed during regular site hours unless agreed to by the Government. The Contractor shall present the Government with an installation and test activities plan for each installation 30 calendar days prior to site fielding. No equipment shall be shipped to site more than 7 calendar days before installation commencement. The Government shall assume no responsibility to inspect or accept deliveries and shall not be held liable for any damage to equipment, unless caused by negligence or willful misconduct of Government employee(s).

3.9.1 New Equipment Training (NET) and Support

The Contractor shall update existing documentation, define, develop, and conduct for users/operators to understand the functional and operational capabilities. The Contractor shall provide training and training system documents required to support setup, installation, configuration, and operation of system software and hardware, system tools, techniques, methodologies, and for sustainment. The Contractor shall update a complete and exportable training support package that integrates training products, materials, and other pertinent information necessary for system training. The Contractor shall update this training support package using instructional systems design processes. The Contractor shall provide an estimated 40 hours of training instruction over 5 business days inclusive of the Instructor/Operator and Maintenance training mentioned below.

3.9.1.1 Instructor / Operator (I/O) Training

The Contractor shall plan, conduct, and document the completion of the initial instructor and operator course for the initial cadre instructors. The course shall provide comprehensive training for instructors in the concepts, skills, and aptitude to efficiently operate the system. The course shall provide familiarization with simulator operating techniques and shall emphasize the utilization of the instructor facility, its functions, and controls. The course shall address the physical and functional descriptions and operation of the equipment including features, advantages, and configurations.

3.9.1.2 Maintenance Training

The Contractor shall plan, update, conduct, and document the completion of maintainer course for the initial cadre of maintenance personnel. The course shall provide comprehensive training for maintainers in the concepts, skills, and aptitude to efficiently operate the system. This course shall consist of instruction in troubleshooting and maintenance, diagnostics to fault isolation, calibration, adjustments, remove and replace procedures, use of built in test, and repair that is beyond operator-level maintenance. After completion of the course, all personnel shall be capable of operating, maintaining, and troubleshooting the simulator to the board replacement level.

3.10 Interim Contractor Support (ICS) (CLIN X005) (If exercised)

The Contractor shall provide Interim Contractor Support (ICS) consisting of helpdesk support and onsite assistance, if required. ICS is not expected to begin until after the first site installation occurs. The Contractor shall provide system/configuration management necessary to perform ICS of the MT-C2 system. The Contractor shall troubleshoot/document problems and track warranty periods for all installed system hardware while also processing warranty claims for any item required to be returned to vendor. This includes all administration necessary to expediently identify and resolve issues with faulty equipment.

3.10.1 Transition Planning

The Contractor shall provide support for the transfer of ICS responsibility to the Government or another Contractor. Support shall include those services required to ensure the effective, efficient transfer of responsibility as well as technical data, tools, and test equipment and repair and spare parts in sufficient detail and coverage to enable other personnel with comparable skills to maintain the system. The transition effort shall include an analysis of all failures and maintenance actions undertaken during the interim support and revising technical publications subject to Government approval to reflect actual fielded experience. The ICS transfer shall include 100 percent of spares, repair parts, and Special Tools and Test Equipment (STTE).

3.11 Travel (CLIN X006)

The Contractor shall travel both CONUS and OCONUS to support the efforts as required under this Contract. All Contractor personnel travel shall be approved by the Government prior to commencement of travel. The Contractor shall comply with DFARS 252.225-7043, Antiterrorism/Force Protection for Defense Contractors outside the US. Non-local national Contractor personnel must comply with theater clearance requirements. Information and Guidance pertaining to DoD antiterrorism/force protection can be obtained from HQDA-AT;

telephone, DSN 222-9832 or commercial (703) 692-9832.

3.11.1 Travel Costs

The Contractor shall submit travel requests at least 5 business days in advance of travel commencement via a Post Award Collaboration in the GSA ITSS web-based order processing system. The Post Award Collaboration shall be submitted to the COR for approval. Travel requests shall identify the name(s) of traveler(s) and title or relationship to the Contractor, dates and place of trip(s), location(s), estimated costs(s), and purpose of travel.The Contractor shall ensure that the requested travel costs will not exceed the funded amount available at the time of request.

Costs incurred for lodging, meals, and incidental expenses shall be considered reasonable and allowable only to the extent that they do not exceed, on a daily basis, the maximum per diem rates in effect at the time of travel as set forth by the travel regulations provided in FAR 31.205- 46(a)(2)(i), (ii), and (iii). The Contractor shall be responsible for ensuring the correct regulation is used based on the location of travel.

Contractor travel will be reimbursed on a T&M CLIN for actual costs incurred. Accordingly, the Contractor shall submit receipts for all airfare, lodging, meals, car rentals, and other incidental expenses in any invoice for travel charges.

All travel costs shall be incurred and reimbursed IAW FAR 31.205-46. If there is a conflict with FAR 31.205-46 and this section, the FAR shall take precedence.

3.11.2 Travel Budget

The budget for the Contractor travel under this contract is:

Base Period: $XXX

Optio…