10_PWS_ID04190008_10_Apr_2019.docx

General Services Administration Federal Acquisition Services Assisted Acquisition Services Division Southeast Sunbelt Region

Task ID: ID04190008 Requirements IDIQ Contract:

Date: April 10, 2019 v01

GSA Contract Specialist:

Rebecca Taylor Phone: (478) 832-3843 Email: rebecca.taylor@gsa.gov GSA Senior Contracting Officer:

Kimberly Guest Phone: 478-719-7291 Email: Kimberly.Guest@gsa.gov

Client Organization:

TACOM-ILSC

Force Provider Reset General Greene Ave Bldg 3 Natick, MA 01760 Primary Client Representative:

Paul Brooks Phone: (508) 233-4115 Email: Paul.a.brooks5.civ@mail.mil

Project Name:

Large Area Maintenance Shelter Support (LAMS) Period of Performance:

Base: 05 August 2019 – 04 August 2020 Option I: 05 August 2020 – 04 August 2021 Option II: 05 August 2021 – 04 August 2022 Option III: 05 August 2022 – 04 August 2023 Option IV: 05 August 2023 – 04 August 2024 Option to Extend Services: 05 Aug 2024 – 04 Feb 2025

Contract

Funding

PART I – THE SCHEDULE

A. SOLICITATION/CONTRACT FORM

A.1 SOLICITATION/CONTRACT FORM

Reference SF1449 through GSA business systems portal, AASBS (https://portal.fas.gsa.gov).

END OF SECTION A

B. SERVICES AND PRICES

B.1 SCHEDULE OF SUPPLIES/SERVICES TO BE PROVIDED

The contractor shall provide their total proposed amounts in Blocks 23 and 24 of the SF1449 cover page through the GSA business systems portal, AASBS (https://portal.fas.gsa.gov) for all Task Items/Contract Line Item Numbers (CLINs). Separate CLINs are provided for a one year base period of performance, four each one year optional period of performance, and a six month extension period in accordance with FAR 52.217-8.

This will be a Requirements contract. The designated Government activity for this requirement is U.S. Army Tank-automotive and Armaments Command (TACOM) Integrated Logistic Support Center (ILSC). Orders may only be placed through the designated activity, U.S. Army Tank-automotive and Armaments Command (TACOM) Integrated Logistic Support Center (ILSC), and placed by GSA FAS.

The Contract Task Item/CLIN Structure is as follows:

Base Period 0001 / FFP Installs 0002/ FFP Strikes 0003/ T&M Repairs, Maintenance, Reset, Technical Assistance 0004/ Cost Reimbursable- No Fee, Travel 0005/ Cost Reimbursable- No Fee, Other Direct Costs Option Year 1 1001 / FFP Installs 1002/ FFP Strikes 1003/ T&M Repairs, Maintenance, Resets, Technical Assistance 1004/ Cost Reimbursable- No Fee, Travel 1005/ Cost Reimbursable- No Fee, Other Direct Costs Option Year 2 2001 / FFP Installs 2002/ FFP Strikes 2003/ T&M Repairs, Maintenance, Resets, Technical Assistance 2004/ Cost Reimbursable- No Fee, Travel 2005/ Cost Reimbursable- No Fee, Other Direct Costs Option Year 3 3001 / FFP Installs 3002/ FFP Strikes 3003/ T&M Repairs, Maintenance, Resets, Technical Assistance 3004/ Cost Reimbursable- No Fee, Travel 3005/ Cost Reimbursable- No Fee, Other Direct Costs Option Year 4 4001 / FFP Installs 4002/ FFP Strikes 4003/ T&M Repairs, Maintenance, Resets, Technical Assistance 4004/ Cost Reimbursable- No Fee, Travel 4005/ Cost Reimbursable- No Fee, Other Direct Costs Extension Period 5001 / FFP Installs 5002/ FFP Strikes 5003/ T&M Repairs, Maintenance, Resets, Technical Assistance 5004/ Cost Reimbursable- No Fee, Travel 5005/ Cost Reimbursable- No Fee, Other Direct Costs

END OF SECTION B

C. DESCRIPTION/SPECIFICATION/STATEMENT OF WORK

C.1 BACKGROUND

The Large Area Maintenance Shelters (LAMS) are semi-mobile shelter platform systems that are designed to support Force Projection and Staging Base operations in the maintenance of aviation and ground combat vehicles, along with the storage of material. Support services for the LAMS are provided by the U.S. Army Tank-automotive and Armaments Command (TACOM) Integrated Logistic Support Center (ILSC) to military and federal agencies.

C.2 SCOPE OF EFFORT

The contractor shall support the U.S. Army Tank-automotive and Armaments Command (TACOM) Integrated Logistic Support Center (ILSC) by providing support, to various military and federal agencies by deploying worldwide to Continental United States (CONUS) and Outside the Continental United States (OCONUS) locations performing installations, strikes, resets, maintenance actions, repairs and/or providing technical assistance (i.e. oversight, troubleshooting, diagnostics, etc) against the Large Area Maintenance Shelters (LAMS).

LAMS support services require not only a comprehensive understanding of engineering techniques associated with these unique structures, but also a strong technical understanding of the structures themselves, and the different conditions, to include base/pad conditions and weather conditions, associated with LAMS installations, strikes, resets, maintenance, repairs, and assistance.

The contractor shall provide all required personnel and materials and all related equipment (unless specified as Government furnished) to perform the work delineated herein. Personnel assigned to or utilized by the contractor in the performance of this contract shall, at a minimum, be a U.S. Citizen and be fully capable of performing in an efficient, reliable, and professional manner. All positions shall be filled with qualified personnel at time of award and any vacated positions shall be filled within twenty business days of occurrence of vacancy. The contractor shall be capable of providing required personnel to CONUS mission locations within ten business days of task order award and to OCONUS mission locations within thirty calendar days of task order award.

The contractor support services detailed above will be required during normal “peacetime” operations as well as contingency “war time” operations. For the purposed of this contract, the term “contingency operations” will be used to define a work environment that supports US Forces in areas with conditions that may require hazard pay, require close coordination with operating US Forces, have administrative restrictions to entry and/or are part of a declared/named operation. If work in contingency operation conditions is required, the Government will issue an initial notification Task Order (TO) for program management services to allow the contractor to plan and prepare to provide support in that environment. Support services for the contingency operation area will be on a separate TO or a modification to the initial notification TO no sooner than ninety calendar days after the initial notification TO. Unless specifically notified, all CONUS and OCONUS requirements will be considered NOT a contingency operation.

C.2.1 PERFORMANCE REQUIREMENTS / GENERAL APPROACH

The following task statements are meant to be descriptive (general), not specific. The specific work shall be in accordance with and within the scope of this PWS and TOs placed against this Requirement’s type contract. The contractor shall not be responsible for determining patent or intellectual property ownership rights.

The contractor shall work from Original Equipment Manufacturer (OEM) manuals directions, blueprints, specifications, layouts, patterns, and other provided information. The contractor shall determine the necessary time frames and other criteria required to produce the necessary outcome.

C.2.1.1 TASK – LAMS PROGRAM MANAGEMENT SUPPORT

The contractor shall provide various types of logistics support including but not limited to developing and maintaining program plans, comparing and analyzing projected versus actual costs, developing program data for quarterly reviews, scheduling missions, supporting the LAMS mission when deployed throughout the CONUS, as well as OCONUS. The contractor will attend and participate in meetings, as necessary.

C.2.1.2 TASK – LAMS INSTALL AND STRIKE SUPPORT

When performing an installation, the contractor shall provide a team of personnel and equipment required for all primary, secondary, and sub-assemblies ensuring proper fit and function of all components. The contractor shall construct, fabricate, fit, and assemble LAMS provided as Government Furnished Material (GFM). The contractor shall visualize material characteristics and complete sub-assembly and final assembly of the LAMS. Though shelters are pre-engineered requiring no major on-site fabrication or welding , the contractor may be required to select, trim, cut, or obtain proper components to fabricate sub-assemblies and align and fit into proper place by sewing, using a heat seal, tape, and/or other fasteners. The contractor shall assure the proper fitting of components by performing the necessary adjustments and fabrication by hand, machine, or otherwise mechanically. The contractor shall check assembled shelters for proper seals, fit, and construction. The contractor shall replace damaged, incorrect, or improperly fitted components to include some machinery malfunction troubleshooting, diagnosis, maintenance, and/or repair.

The LAMS shall be fully functional at the completion of installation. Once an installation is complete, a walk through will be conducted with the contractor and requiring agency representatives to inspect the LAMS system to ensure it meets the requirements of this PWS and the subsequent TO and that all installed systems (e.g. electrical, HVAC, hoisting, etc.) are functional before final acceptance.

When performing a strike, the contractor will completely dismantle the LAMS and all its applicable parts and components. An inventory of all parts and components shall be conducted at the conclusion of the strike to identify if there are parts/components that are usable, broken, or damaged. Striking shall include packaging the LAMS and all its applicable parts and components for shipment. In some instances task orders will include the requirement for shipment, which the contractor is allowed to charge to the Other Direct Cost CLIN.

Associated costs for damages occurring during installations and/or strikes shall be borne by the contractor (not passed on to the Government).

C.2.1.3 TASK – LAMS RESET, REPAIR/MAINTENANCE, AND TECHNICAL ASSISTANCE SUPPORT

The contractor shall maintain a sufficient number of repair/maintenance/assistance teams and equipment to deploy worldwide to conduct repair/maintenance/assistance services on deployed LAMS. Repair/Maintenance/Assistance teams shall perform assessments in response to requests for maintenance/repair to LAMS. Repair/Maintenance/Assistance teams shall have the capability to identify parts required.

When performing a reset, which is applicable to used shelters only, the contractor will perform an inspection of the containers received, conduct an inventory of all parts and components and identify if those parts/components are usable, broken, or damaged. Lastly, the contractor will be required to pack the shelter, along with any additional items/parts procured by the Government in order to return the shelter to a ready to issue configuration, in accordance with a packaging plan provided within each task order. In some instances task orders will include the requirement for shipment, which the contractor is allowed to charge to the Other Direct Cost CLIN.

The contractor may also be required to procure parts and materials under this CLIN when necessary as it relates to the reset/repair/maintenance/assistance service. The contractor‘s overhead rate (indirect rate) may be applied in accordance with the contractor‘s disclosed accounting practices. The overhead rate over the annual term of the contract is the fixed rate specified in the offeror’s proposal and subsequent contract award. If no overhead rate is allowable in accordance with the contractor‘s disclosed accounting practices, no overhead rate shall be applied to or reimbursed on these costs. If no overhead rate is specified in the offeror’s proposal and subsequent contract award, no overhead rate shall be applied to or reimbursed on these costs.

The specific scope of resets/repairs/maintenance/assistance and parts and materials will be detailed on the contract’s subsequent TOs.

C.2.2 CONTINGENCY OPERATIONS REQUIREMENTS

LAMS are held in the Army War Reserve Program and used to support contingency operation areas. In the event performance is necessary in a contingency operation area, the contractor will provide services as required in the contingency operation area.

C.2.2.1 GENERAL CONTINGENCY OPERATION REQUIREMENTS

When the Government identifies the potential requirement for the contractor to operate in a contingency operation area, they will notify the contractor through the Contracting Officer. This notification will include a list of necessary requirements for the contractor to be able to operate in the specified area.

After notification, the Government will issue a TO in order to allow the contractor to prepare to deploy employees to a contingency operation area, initial notification TO. Contingency operations can include US Government imposed additional requirements for entry into the area specialized training or equipment for employees, medical evaluation for employs, security provided by US Forces, restricted movement in the contingency area, and close interaction with military operations. This initial notification TO will include program management funding for the contractor to understand and comply with Theater Business requirements (if applicable), country clearances, pre-deployment planning, SPOT, etc. and any applicable technical instructions. The TO will also include labor and Other Direct Costs (ODC) for employees to meet training or physical examination requirements. The contractor cannot be deployed to a contingency operation area until after the initial notification TO is completed.

C.2.2.2 PERSONNEL REQUIREMENTS FOR CONTINGENCY OPERATIONS

The Government estimates may fluctuate; however, current Government estimates expect no more than six contractor personnel to be deployed to a given contingency operation area. Contractor personnel, when deployed to a contingency operation area, may be deployed up to four months at a time. If a TO requires extended presence in contingency operation area, the contractor shall plan to rotate personnel. In a contingency operation area, contractor personnel may be required up to work up to twelve hours per day, which may require work through the weekends and/or on holidays. Work hours will be defined in the technical instructions to the initial notification TO.

The contractor employees in a contingency operation area shall be fluent in English (minimum of Level 2 requirements for Speaking, Reading, and Writing of the Interagency Language Roundtable [http://www.govtilr.org/]), and hold a current Common Access Card (CAC).

Contractor employees will be required to process in and out of the country through Individual Replacement Deployment Operations IRDO or CONUS Replacement Center (CRC) currently located at Fort Bliss, TX or other designated processing center (the CRC web site – https://www.bliss.army.mil/CRC). The CRC process includes administrative training, medical screening, training, and issuance of theater specific equipment. There will generally be a pre-CRC screening of employees. Employees will be required to undergo medical examination to meet the defined physical standards for deployment (this is arranged by the contractor and is a valid labor/ODC expense for reimbursement). Additionally, prior to attending a CRC, there are generally training requirements. These consist of online or distance learning on topics relevant to the deployment area (these are arranged by the contractor and are valid labor/ODC expenses for reimbursement). Contractor employees whom do not complete the CRC requirements will not be able to deploy to the contingency operation area. Contractor employees returning from a contingency operation area will out process through CRC in route to home. At this time, any Government equipment issued will be returned. Unless otherwise stated in the technical instructions provided, transportation of the contractor employee to and from the CRC will be arranged by the contractor and is a valid reimbursable travel expense.

C.2.2.3 CONTINGENCY OPERATION ENVIRONMENT

The contractor personnel will only work in secured areas with US or Allied Military forces providing security (US, UN, or other duly recognized security force). The contractor personnel will not be armed. In no event shall the contractor perform Combat Related Tasks.

When deployed, the contractor personnel will be notified of the headquarters they will be reporting to for Administrative Control and Accountability (ADCON). The contractor personnel will also be notified of what headquarters they will be under, Operational Control (OPCON). In all cases, the contract, the TO, and the technical instructions issued with the TO will direct the contractor personnel’s actions. All requirements from the ADCON/OPCON headquarters are for coordination with military operations; they cannot require actions outside the scope of the contract/TO/technical instructions.

C.2.3 OCONUS REQUIREMENTS (INCLUDING CONTINGENCY OPERATIONS)

C.2.3.1 STATUS OF FORCES AGREEMENT

The Status of Forces Agreement (SOFA) between the United States and sovereign foreign government’s governs the rights and obligations of the United States Armed Forces in the host nation. Only those individual contractors who are United States nationals; not ordinarily a resident of the host nation; present in the host nation at the invitation of and solely for the purpose of executing contracts with the United States for the benefit of the United States Armed Forces; and, not present in the host nation under any other SOFA status may be issued a Letter of Identification only by the Contracting Officer so that their status may be verified by host nation authorities upon their entry into and/or departure of the host nation.

C.2.3.2 SYNCHRONIZED PRE-DEPLOYMENT AND OPERATIONAL TRACKER

The Department of Defense (DOD) has implemented Synchronized Pre-deployment and Operational Tracker (SPOT) as the single source to track deployed contractor personnel supporting DOD military operations worldwide in accordance with DODI 3020.41. Contractor and Government representatives are required to maintain by-name contractor accountability within SPOT. Use of SPOT is required by U.S. Public Law and policy. The contractor will perform all pre-deployment, deployment, and post-deployment entries in SPOT to reflect employee status.

C.2.3.3 LETTER OF AUTHORIZATION

Deploying contractor employees must obtain a Letter Of Authorization (LOA) from the SPOT system prior to deploying. The contractor shall provide information to enable the Government to develop a LOA containing all the information that is needed.

The Government will validate each contractor request for an LOA. The Contracting Officer will, if appropriate, approve the LOA for each deploying contractor employee in the SPOT system authorizing the following privileges and support, on an “as-available” basis: Army Post Office, CAAF, billeting, commissary, government furnished meals, dining facility, excess baggage, and military issued protective equipment, resuscitative care, emergency medical/dental, military air, transportation, military exchange, military banking, fuel, I.D. card/CAC.

If necessary, Theater Business Clearances (TBCs) and Combined Joint Operations Area approvals will be provided and incorporated into each task order. Associated Letters of Authorization (LOAs) for contractor personnel will not be issued without TBC.

C.3 DATA DELIVERABLES

C.3.1 SUBMISSION OF DATA DELIVERABLES

The contractor shall provide the data deliverables discussed herein in a contractor provided format ensuring information contained therein completely covers the requirements of the deliverable.

The Government will have five business days to review the deliverable for content. If the deliverable is unacceptable, the Government will return it to the contractor within two business days and the contractor shall provide a revised report within two business days that is acceptable to the Government.

Unless otherwise advised by the Contracting Officer, all deliverables shall be uploaded to AASBS (https://portal.fas.gsa.gov/) via a Post Award Collaboration.

The contractor shall notify the Contracting Officer and COR when the contractor determines that tasks will not be completed on time.

C.3.2 DATA RIGHTS

The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

C.3.3 MONTHLY PERFORMANCE REPORT

The contractor will prepare a Monthly Performance Report providing at a minimum the following, in relation to the previous month: travel locations, job description, total man hours estimated, actual man hours, cost estimates, and actual cost. The Monthly Performance Report is due by the fifth of each month.

C.3.4 MISSION REPORTS

The contractor will produce a Mission Report for all installs, strikes, resets, maintenance, repair, and assistance missions.

Repairs, Maintenance, Resets, Installs, Strikes, Assistance: The contractor shall provide a Mission Report on the extent of the mission; this documentation shall be provided before the fourth day after mission start. The documentation shall include, but not be limited to, photographs showing the full extent of the mission completed to date. Two business days upon completion of the repair, maintenance, reset, install, and/or strike, the Mission Report shall be updated to include, visual documentation of the completed mission showing the following areas: electrical panel, anchoring systems, fabric panel, personnel doors, roll-up doors if included, ducting of HVAC or ECU if included, water mitigation system, beam covers, electric winch w/end door installation on full width door, roof and wall shear cables typical placement.

C.3.5 MEETING AGENDA/PRESENTATION MATERIAL AND MINUTES/ACTION ITEMS

The contractor shall provide meeting agendas/presentation material as requested by the COR within two business days of the meeting date. Subsequently as requested by the COR, the contractor shall provide meeting minutes/action items within five business days after meeting.

C.3.6 ACCIDENT REPORTS

The contractor shall submit a report on ALL mishaps, damages to DoD property, and employee injuries, to the Installation Safety Office telephonically within four hours. Written reports shall be submitted within three calendar days of mishap; electronic submissions are acceptable. Information that is not available at the time of the initial notification shall be provided within twenty calendar days after the mishap.

C.3.7 TRIP REPORTS

A comprehensive trip report shall be provided by the fifth of each month listing all trips for the previous month.

C.4 REFERENCES AND PUBLICATIONS

During performance of support services, the contractor shall adhere to the following:

· United States’ National Fire Protection Association (NFPA) 70 – 2017 National Electrical Code,

· United States National Fire Protection Association (NFPA) 70E – Standard for Electrical Safety in the Workplace,

· 2017 National Electrical Safety Code (NESC) American National Standards Institute (ANSI) C2

The following Internet links provide access to these standards:

· NFPA 70, NFPA 70E:

https://www.nfpa.org/Codes-and-Standards/All-Codes-and-Standards/List-of-Codes-and-Standards

· NESC: https://standards.ieee.org/products-services/nesc/index.html

C.5 WORKLOAD ESTIMATE

A Workload Estimate is attached to this PWS. This information is provided to aid offerors in developing their proposals in response to this PWS. This information represents the Government’s estimated workload based on historical information and future needs. It is not intended to be binding on either party or to be the only possible solution to the requirement.

END OF SECTION C

D. PACKAGING & MARKING

D.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also the full text of a clause may be accessed electronically at the addresses below:

I. FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1)

CLAUSE NO. DATE TITLE

None included

II. DFAR SUPPLEMENT (48 CFR CHAPTER 2)

None Included

III. GSAM FAR SUPPLEMENT (48 CFR CHAPTER 18)

None Included

D.2. PACKAGING FOR STRIKES AND RESETS

When performing a strike, after the completion of the strike, the contractor will pack the shelter for shipment. Packaging will be in accordance with standard commercial practices. LAMS components shall be crated or palletized/banded to allow loading on a flatbed truck with a forklift.

When performing a reset, after the completion of the reset, the contractor will pack the shelter in a ready to issue configuration. Packaging will be in accordance with a pack plan provided within each task order.

END OF SECTION D

E. INSPECTION & ACCEPTANCE

E.1. INSPECTION AND ACCEPTANCE

Inspection and acceptance will occur in accordance with FAR 52-212-4 Contract Terms and Conditions-Commercial Items, along with FAR 52.246-4 and 52.246-6. In the absence of other agreements negotiated with respect to time provided for Government review, deliverables will be inspected and the contractor notified of the findings within seven calendar days of normally scheduled review. If the deliverables are not acceptable, the COR will notify the contractor immediately. Acceptance of invoices shall constitute acceptance of performance.

Performance by the contractor to correct defects found by the Government as a result of quality assurance surveillance and/or by the contractor as a result of quality control shall be at the contractor’s own expense without additional reimbursement by the Government. Unless otherwise negotiated, the contractor shall correct or replace all non-conforming services or deliverables not later than seven calendar days after notification of non-conformance.

E.2 QUALITY CONTROL PROGRAM/QUALITY CONTROL PLAN

Management of the quality control program is the responsibility of the contractor. The contractor is responsible for the delivery of quality services/supplies to the Government. The contractor shall develop, implement, and maintain an effective Quality Control Program which includes a written Quality Control Plan (QCP). The QCP shall implement standardized procedure/methodology for monitoring and documenting contract performance to ensure all contract requirements are met. The contractors’ QCP must contain a systematic approach to monitor operations to ensure acceptable services/supplies are provided to the Government. The QCP, as a minimum, shall address continuous process improvement; procedures for scheduling, conducting, and documenting inspections; discrepancy identification and correction; corrective action procedures to include procedures for addressing Government discovered non-conformances; procedures for root cause analysis to identify the root cause and root cause corrective action to prevent re-occurrence of discrepancies; procedures for trend analysis; procedures for collecting and addressing customer feedback/complaints. The contractor shall provide to the Government their comprehensive QCP within thirty days after contract award. If the QCP requires updates/revisions over the course of contract performance they shall be provided within five business days after updates/revisions are deemed necessary to the Contracting Officer’s and COR’s approval. The plan may be in contractor provided format ensuring information contained therein completely covers the requirements of the deliverable.

The Government will have five business days to review the deliverable for content. If the deliverable is unacceptable, the Government will return it to the contractor within two business days and the contractor shall provide a revised QCP within two business days that is acceptable to the Government. Unless otherwise advised by the Contracting Officer, all deliverables shall be uploaded to AASBS (https://portal.fas.gsa.gov/) via a Post Award Collaboration.

E.3 GOVERNMENT SURVEILLANCE

The Government shall monitor the contractor’s performance under this contract using the quality assurance criteria specified in the Services Summary, herein, and the Quality Assurance Surveillance Plan (QASP).

The contractor shall cooperate with inspectors and auditors and provide any requested information relating to the operations covered by the contract. The contractor shall allow inspectors and auditors to periodically access work areas and provide access to any files required in relation to this contract. The contractor shall correct discrepancies and/or violations noted during safety/security/fire/performance inspections and prepare a written response providing information on actions taken to correct discrepancies and/or violations. The contractor shall provide this response to the COR within the time frame specified by the inspecting agency.

When an observation indicates defective performance, the COR will require the contractor’s representative at the site to initial the observation documentation. The contractor’s representative initialing the observation documentation does not constitute concurrence with the observation, only acknowledgment.

The contractor shall notify the COR, within one business day, of complaints in writing received by the contractor on services/supplies covered by or received under this contract. These complaints could include, but are not limited to, those received from customers receiving deliveries, commercial shippers, and discrepancies in Shipment Reports (Standard Form 361). The contractor is responsible for researching and submitting proposed answers to all deficiencies to the COR within five calendar days of the compliant notification. All complaints shall be resolved to COR’s satisfaction within seven calendar days of compliant notification.

The COR will document all defects using a “Task Discrepancy Report (TDR)”. The COR will verbally notify GSA of the defect and will submit a copy of the TDR as an Action Memo in AASBS to the GSA CO. The COR will ensure the TDR is completed in its entirety and coordinated through the CO. The contractor will also be furnished a copy of the TDR. The contractor shall furnish their response to the TDR. The contractor’s response will address the accuracy and validity of the defect, planned corrective action, and actions to prevent recurrence. The TDR information will be included when assessing the contractor’s overall performance (i.e., past performance assessments, exercise of options, etc.).

Government surveillance of tasks may occur at any time during the performance period.

E.3.1 QUALITY ASSURANCE SURVEILLANCE PLAN

A Quality Assurance Surveillance Plan (QASP) is developed to evaluate contractor actions while implementing this Performance Work Statement (PWS). It is designed to provide an effective surveillance method of monitoring contractor performance for each listed objective on the Services Summary. The QASP provides a systematic method to evaluate the services the contractor is required to furnish on a quarterly basis.

E.3.2 SERVICES SUMMARY

The contractor shall provide all required personnel to successfully perform the work detailed herein.

Contractor met requirements in the PWS and received no more than two written customer complaints/notification of non-conforming services during a single one-year performance period AND complaints/non-conforming services were successfully corrected by the contractor within seven calendar days of notification.

Personnel assigned to or utilized by the contractor in the performance of this contract shall, at a minimum, be a U.S. Citizen and be fully capable of performing in an efficient, reliable, and professional manner. All positions shall be filled with qualified personnel at time of award and any vacated positions shall be filled within twenty business days of occurrence of vacancy.

Quarterly Inspections

Quarterly Inspections

E.4 PAST PERFORMANCE INFORMATION

The Government will provide and record Past Performance Information for acquisitions over $250,000 utilizing the Contractor Performance Assessment Reporting System (CPARS). The CPARS process allows contractors to view and comment on the Government’s evaluation of the contractor’s performance before it is finalized. Once the contractor’s past performance evaluation is finalized in CPARS, it will be transmitted into the Past Performance Information Retrieval System (PPIRS).

Contractors are required to register in CPARS, so they may review and comment on past performance reports submitted through CPARS. Go to the following website to register in CPARS: https://www.cpars.gov/.

END OF SECTION E

F. DELIVERIES OR PERFORMANCE

F.1 LISTING OF CLAUSES INCORPORATED BY REFERENCE (FAR 52.252-2) (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also the full text of a clause may be accessed electronically at the address below:

I. FEDERAL ACQUISITION REGULATION (48 CFR CHAPTER 1)

CLAUSE NO. DATE TITLE

F.2 PERIOD OF PERFORMANCE

This contract shall be effective as of contract award. One one-year base period and four one-year option periods are included in addition to a six month extension period in accordance with FAR 52.217-8, Option to Extend Services. See cover page of this document for actual Periods of Performance dates.

F.3 PLACE OF PERFORMANCE

Work will be performed at various locations. They include but are not limited to, Army and other service installations in CONUS, OCONUS, off-installation operational sites, and deployed locations with US forces. Physical locations include, but are not limited to: U.S; Honduras; Kuwait; and Japan.

F.4 HOURS OF OPERATION

During deployment for support services, the contractor work hours may extend up to 7 days a week, 12 hours a day, 84 hour work week. Contractor personnel required to travel on what is normally a duty-day for the supported region may be compensated for no more than 8 hours of travel time for that travel day. Additionally, contractor personnel required to travel on what is normally a non-duty day for the supported region may be compensated for no more than 8 hours of travel time for that travel day. Travel will be reimbursed at cost in accordance with the policy at FAR subpart 31.205-46.

F.5 UNSCHEDULED GATE/BASE CLOSURES

Unscheduled gate closures by Security Forces may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. The contractor shall not report to work on those days the Government or installation is closed due to inclement weather, national emergencies, or other events requiring installation closure. These delays and closures cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays; the contractor shall contact the Contracting Officer upon an unexpected closure or delay to discuss allowable travel or lodging during the closure or delay period. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges. The contractor shall adhere to local base procedures for entry to controlled/restricted areas where contractor personnel will work.

END OF SECTION F

G. CONTRACT ADMINISTRATION DATA

G.1 CONTRACTING OFFICER RESPONSIBILITIES

The Contracting Officer (CO) is the sole and exclusive Government official with actual authority to take actions that bind the Government under this contract.

The right to issue contract modifications, change terms and conditions, and terminate the contract is reserved solely for the Contracting Officer.

G.2 CONTRACTING OFFICER’S REPRESENTATIVE RESPONSIBILITIES

The Contracting Officer’s Representative (COR) is responsible for monitoring the contractor’s progress in fulfilling the technical requirements in the contract. The COR ensures that all required documentation and data are submitted in accordance with the PWS requirements. Should the contractor fail to fulfill the contractual requirements, the COR must inform the contractor of such failure. The COR will inform the Contracting Officer of any technical or contractual problems or delays. The COR maintains administration records, approves invoices, and performs final inspection and acceptance of work performed under this contract.

The COR has no actual, apparent or implied authority to bind the Government. The COR may not grant the contractor permission to deviate from the requirements stated in the contract, nor direct the contractor to perform any work outside the scope of the contract. Changes in the contract requirements, price, or terms and conditions will only be made by the CO via properly executed modifications to the contract. The Contracting Officer will appoint a COR and issue a COR Designation Letter stating the authority of the COR. The contractor will receive a copy of the COR designation Letter.

The services to be performed by the contractor during the period of this contract shall at all times and in all places be subject to review by the Contracting Officer or authorized representative(s).

G.3. CONTRACT ADMINISTRATION

The contractor shall establish processes and assign appropriate resources to effectively administer the contract. The contractor shall respond to Government requests for contractual actions within two business day. The contractor shall designate and maintain a single point of contact between the Government and contractor personnel assigned to support the contract.

G.4 INVOICE REQUIREMENTS

The invoice shall include charges authorized by the COR and Contracting Officer which are within scope of this contract (e.g., travel, materials) and reflect the details specified below.

G.4.1 PAYMENT INFORMATION

Invoices shall be submitted to GSA ASSIST (AASBS) and the Central Invoice System (CIS) web-based Order Processing System (https://portal.fas.gsa.gov/). The COR and the GSA Customer Account Manager or Contract Specialist must approve each invoice in CIS prior to payment. Failure to enter an invoice into the GSA AASBS web-based system may result in a rejection.

An invoice for completion of each deliverable shall be electronically delivered to the COR via the GSA electronic contract management system (AASBS) by the twentieth calendar day of the month following delivery for client and GSA acceptance. A copy of the invoice shall be attached to the associated deliverable “Acceptance Report” posted in GSA AASBS located on the web at https://portal.fas.gsa.gov/web/guest. The invoice shall be submitted on official company letterhead.

For reimbursable expenses, the invoiced charges shall not exceed the limit specified in the contract. No charges shall be paid by the Government, which are not specifically identified in the task and approved in advance by the Government. Copies of receipts, travel vouchers, etc., completed in accordance with Government Joint Travel Regulations and FAR 31.205-46 shall be attached to the invoice to support the charges. Original receipts shall be maintained by the contractor and made available to Government auditors upon request.

The contractor shall submit Requests for Payments in accordance with the format contained in General Services Administration Acquisition Manual (GSAM) 552.232-25, PROMPT PAYMENT (NOV 2009), to be considered proper for payment.

The contractor shall provide the following payment information for GSA use. It must be an exact match with the information under the contract number in the AAS Business Systems Portal, AASBS Contract Registration (not the contractor’s company or individual representative’s registration) as well as with the information under the contractor’s Data Universal Numbering System (DUNS) number in the System for Award Management (SAM), https://www.sam.gov/SAM/. Mismatched information will result in rejected payments.

The contractor shall provide the following information on each invoice submitted:

a. Invoice Number – must not include any special characters; AASBS and the invoice must match

b. ACT Number from GSA Form 300, Block 4

c. GSA Task Order Number – must match AASBS

d. Contract Number from GSA Form 300, Block 3

e. Point of Contact and Phone Number

f. Remittance Address

g. Delivery date or Period of Performance for the billing period

h. Charges, identified by deliverable or line item(s), with a narrative description of the service performed. Labor, reimbursable costs, and other charges (e.g., G&A) must be broken out.

i. Prompt Payment Discount, if offered

j. Total Invoice Amount – must match the acceptance information posted in AASBS; cannot exceed the current task order ceiling

k. Total cumulative task order amount and burn rate

G.4.3 INVOICING PROCESSING GUIDELINES

To ensure invoices are valid and processed timely, the contractor shall follow the guidelines listed herein when submitting invoices and include the required details per the terms and conditions of the contract.

a. Invoice Numbers – Invoice numbers can be up to 14 characters, alpha numeric text only, and no special characters or spaces. AASBS will automatically append to the end of each invoice number the Act#, which is not included in the 14 character limitation. Invoice numbers must be unique, no duplicates allowed.

b. Invoices Crossing Option Periods – Contractors may combine charges for multiple task items over two separate option periods on a monthly invoice for services completed and/or materials delivered or task items with mismatched performance periods completed during the monthly billing period invoiced.

c. Supplemental Invoices – Services must be billed to the month they are incurred. If trailing costs are invoiced, the contractor shall submit a supplemental invoice. If using the same invoice number previously used for the month, the contractor shall add an S following the original invoice number. If more than one supplemental invoice, then the contractor shall add a numeric indicator such as S1, S2, etc.

d. Resubmission of an Invoice – If an invoice has been rejected and the contractor is resubmitting, if using the same invoice number previously used for the month, the contractor shall add an R following the original invoice number. If more than one resubmission is required, then add a numeric indicator such as R1, R2, etc. Resubmissions of invoices shall always include all applicable supporting documentation regardless of whether it was attached to previously rejected invoices.

e. The contractor shall ensure submitted invoices and supporting documentation are submitted in accordance with contract terms and conditions. Invoiced costs posted in AASBS invoices must match the task item and costs on the attached invoice and be within the funded limits.

f. The contractor shall ensure the invoice prices/rates, labor hours, and labor categories conform to the terms and conditions of the contract.

g. The contractor shall ensure Labor Hours for each billed contract line item do not exceed the contract ceiling limit. (If applicable)

h. The contractor shall ensure reimbursable costs are approved, funded, valid, and in the case of time and materials, labor-hour, or cost contracts, costs associated with such other direct costs are allowable and have been determined to be reasonable and directly associated with contract and billed to the correct task item and period they were approved in. For reimbursable line items invoiced, the contractor shall have received prior approval and supporting documentation shall be supplied to support the costs and dates and invoiced amounts do not exceed the line items and total amounts authorized.

i. The contractor shall ensure travel costs are supported having supporting records of Government approval, are approved, funded, and valid by the contract, and billed to the correct task item and period they were approved in.

j. The contractor shall ensure the period of performance invoiced is within the period of performance of the contract and invoiced task items.

k. The contractor shall ensure all subcontractor rates are valid and have been properly reviewed and substantiated by the prime contractor.

G.4.4 FINAL INVOICE/CONTRACT CLOSEOUT

The invoice for final payment must be so identified and submitted within 60 days from task order completion. No further charges are to be billed. The contractor may request an extension of 60 days from the GSA CO to submit the final invoice. Mark with the word FINAL (even if it is a zero amount). Reimbursable travel costs shall be billed at a predetermined rate and are not subject to final rate approval. After the final invoice has been paid, the contractor shall furnish a completed and signed Release of Claims (GSA Form 1142, or equivalent) to the CO. This Release of Claims is due within fifteen calendar days of final payment.

G.5 MEETINGS

The contractor shall organize, attend and/or host, and/or facilitate program meetings as directed by the Government.

The contractor shall provide meeting agendas/presentation material as requested by the COR within two business days of the meeting date. Subsequently as requested by the COR, the contractor shall provide meeting minutes/action items within five business days after meeting.

G.5.1 KICK OFF MEETING

A kickoff meeting provides an opportunity for the Government to provide details of the contract and for the contractor to demonstrate an understanding of the work to be performed and completed under this PWS. Within ten working days of the contract award, the contractor shall attend a kick off meeting in order to review the intent and details of the contract. The meeting will include an orientation and overview of the contact scope and terms and conditions. The location will be a mutually agreed upon after award and may be facilitated by the Contracting Officer. The meeting may be accomplished through telecom or other alternative means.

G.5.2 PERIODIC PROGRESS MEETINGS

The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the contractor to review the contractor’s performance or progress of outstanding task orders. These meetings shall be at no additional cost to the Government.

END OF SECTION G

H. SPECIAL CONTRACT REQUIREMENTS

H.1 TRAVEL REQUIREMENTS

The Government cannot establish the locations and the duration of travel at the time of contract award. OCONUS and CONUS travel will be required to perform under this contract. Prior to contract award, the Government will establish a total not-to-exceed travel budget per performance year. The contractor shall ensure that the requested travel costs will not exceed what has been authorized in the contract.

The contractor incurred actual expenses resulting from Government directed travel are cost reimbursable but are limited by the Government Joint Travel Regulations (JTR) and FAR 31.205-46. Profit shall not be applied to travel costs. The contractor‘s travel indirect rate may be applied in accordance with the contractor‘s disclosed accounting practices.