HSTS01-10-R-RES154 EWR Solicitation.pdf

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

1. REQUISITION NUMBER

2110200RES154 PAGE 1 OF 37

2. CONTRACT NO.

3.AWARD.EFFECTIVE DATE

4. ORDER NUMBER

N/A

5. SOLICITATION NUMBER

HSTS01-10-Q-RES154

6. SOLICITATION ISSUE

DATE: 03/31/2010

7. FOR SOLICITATION

INFORMATION CALL:

a. NAME see block 9

b. TELEPHONE NUMBER

8. OFFER DUE DATE/

05/03/2010 2:00 p.m.

EST

9. ISSUED BY CODE

10. THIS ACQUISITION IS 11. DELIVERY FOR

FOB

12. DISCOUNT

TERMS

U.S. Department of Homeland Security Transportation Security Administration 601 South 12th Street Arlington, VA 20598-6025 POC: Antoinette Glover Phone: 571.227.2138 Email: Antoinette.Glover@dhs.gov

UNRESTRICTED DESTINATION UNLESS BLOCK

IS MARKED

SET ASIDE: 100%FOR SEE SCHEDULE Net 30 Days

SMALL BUSINESS

SMALL DISADV. BUSINESS

13a. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

8(A) 13b. RATING

NAICS/SIC: 561720

SIZE STANDARD: $16.5 Million

14. METHOD OF SOLICITATION

RFQ IFB

RFQ

15. DELIVER TO CODE

16. ADMINISTERED BY CODE

SAME AS BLOCK 9

17a. CODE FACILITY

18a. PAYMENT WILL BE MADE BY CODE

U.S. Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111 17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK

BELOW IS CHECKED. SEE ADDENDUM

19.

ITEM NO.

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

Please see attached.

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4/ FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY FULL TEXT FAR 52.212-4 & FAR 52.212-5. ADDENDA ARE ARE NOT ATTACHED.

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN COPIES TO

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL SHEETS SUBJECT TO THE

TERMS AND CONDITIONS SPECIFIED HEREIN.

29. AWARD OF CONTRACT: REFERENCE OFFER

DATED . YOUR OFFER ON SOLICITATION (BLOCK 5).

INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH HEREIN, IS

ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT)

30c. DATED

SIGNED

31b NAME OF CONTRACTING OFFICER (TYPE OR PRINT)

31c. DATE

SIGNED

32a. QUANTITY IN COLUMN 21 HAS BEEN 33. SHIP NUMBER

34. VOUCHER NUMBER 35.AMOUNT

VERIFIED

CORRECT FOR RECEIVED INSPECTED ACCEPTED,

AND CONFORMS TO

THE CONTRACT, EXCEPT AS NOTED

PARTIAL FINAL

36. PAYMENT

COMPLETE PARTIAL FINAL

37. CHECK

NUMBER

32b.SIGNATURE OF AUTHORIZED GOVT.

REPRESENTATIVE

32c. DATE 38. S/R ACCOUNT NUMBER

39.S/R VOUCHER NUMBER

40. PAID BY

42.a. RECEIVED BY (Print)

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER 41c. DATE

42b. RECEIVED AT (Location)

42.c DATE REC’D (YY/MM/DD)

42d. TOTAL CONTAINERS mailto:Jennifer.Springer@dhs.gov

RFQ #HSTS01-10-Q- RES154

SECTION A --SOLICITATION/CONTRACT FORM

A1. GENERAL INFORMATION

Section L of this solicitation contains important information about the preparation of Quotations for this acquisition. Offerors are expected to examine the schedule and all instructions and to furnish the information required by this RFQ. The Offeror's initial Quotation should contain the Offeror's best terms from a price and technical standpoint.

A2. ISSUING OFFICE

This RFQ is issued by the Human Capital and Finance Division/Office of Acquisition of the Transportation Security Administration that is the only point of contact for this procurement. Quotations and any inquiries concerning this solicitation must be submitted electronically by email to the following:

Antoinette M. Glover, Contract Specialist, Office of Acquisition U.S. Department of Homeland Security Transportation Security Administration Email: Antoinette.Glover@dhs.gov

A3. NOTICE OF SET-ASIDE

This procurement is issued as a small business set aside and is being conducted under FAR Part 13.5 – Simplified Acquisition Procedures. The North American Industry Classification System (NAICS) code for this acquisition is 561720 and the small business size standard for this NAICS code is $16.5 million dollars in annual receipts.

mailto:Antoinette.Glover@dhs.gov

SECTION B—SUPPLIES OR SERVICES AND PRICES/COSTS

B1. DESCRIPTION OF SERVICES

The Contractor (independently and not as an agent of the Government) shall furnish all necessary labor, supplies, materials and equipment (except as otherwise authorized by the Contracting Officer) as required to provide ―Janitorial Services‖ for the Transportation Security Administration at the Newark Liberty International Airport (EWR) Newark, New Jersey. Performance shall be in accordance with all provisions and specifications as stipulated herein.

B2. PRICING STRUCTURE

This contract will be firm fixed price, proposed pricing be based on the following contract line items:

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Janitorial Services for TSA at Newark Liberty International Airport (EWR) – Base Year 12

MONTH $ $

International Airport (EWR) – Option Year 1 12

International Airport (EWR) – Option Year 2 12

International Airport (EWR) – Option Year 3 12

International Airport (EWR) – Option Year 4 12

TOTAL CONTRACT VALUE $

B3. PRICE

The not to exceed price of this contract, if all options are exercised, is $ (To be inserted at time of award).

B4. OBLIGATED FUNDING

Total funds currently available for payment and allotted to this contract are $ (To be inserted at time of award).

B5. OPTION EXERCISE DATA

If the Government exercises option year one pursuant to Section F of this contract, the not to exceed price of this task order will be increased by a total amount of $ (To be inserted at time of award). If the Government exercises option year two pursuant to Section F of this contract, the not to exceed price of this task order will be increased by a total amount of $ (To be inserted at time of award). If the Government exercises option year three pursuant to Section F of this contract, the not to exceed price of this task order will be increased by a total amount of $ (To be inserted at time of award). If the Government exercises option year four pursuant to Section F of this contract, the not to exceed price of this task order will be increased by a total amount of $ (To be inserted at time of award).

SECTION C - STATEMENT OF WORK

JANITORIAL SERVICES FOR NEWARK LIBERTY INTERNATIONAL AIRPORT

1. REQUIRING ORGANIZATION

Transportation Security Administration (TSA) Office of Real Estate Services (ORES) 601/701 South 12th Street Arlington, VA 20598-6017

1.1 Services to be provided at:

Newark Liberty International Airport

Terminals A, B and C Newark, NJ 07114

2. OBJECTIVE

To provide janitorial services for space occupied by TSA at EWR. Generally, this space is dedicated to the screening of passengers (―passenger‖ or ―checkpoint‖ screening) and the screening of checked baggage (―baggage‖ screening).

3. BACKGROUND

The TSA at EWR is responsible for performing screening operations of passengers and baggage. The space occupied by the TSA personnel is non-leased (checkpoints and checked baggage areas) and Supervisors’ office), which requires janitorial services that include cleaning and trash removal. Secure non-leased space service areas currently include Terminals A-1, A-2, and A-3; Terminals B-1, B-2 and B-3, and Terminals C-1, C-2 and C-3. TSA is obliged to contract for those services.

4. SCOPE

The Contractor shall provide all labor, supervision, uniforms and cleaning supplies including trash receptacle liners necessary for the janitorial maintenance service of TSA-occupied space and checkpoint space at EWR seven (7) days a week.

Contractors shall keep all areas free of spills, dust, dirt and debris and respond to calls for clean up throughout the day on a daily basis. The contractor is responsible for removing trash from the facility and disposing of trash and recyclables in dumpsters located on airport property. Additionally, the Contractor shall ensure the facilities are cleaned according to all health, safety and industry standards.

4.1. TSA requires janitorial services seven (7) days a week to include cleaning, trash removal and insect and rodent control.

TSA operates 3 shifts throughout the airport that are generally from 4:00 AM to 12:30 PM, 12:00 PM to 8:30 PM, and 8:00 PM to 4:00 AM. The amount of space requiring service is currently measured to be approximately 61,811 sq. ft. The frequency of required janitorial services shall be scheduled to meet the changes in screening space occupied, quantity of screened passengers, quantity of screened baggage, security threat levels (which may require passengers to dispose of more products leading to more waste), and weather.

4.2. Janitorial services are provided in secure areas of EWR. All employees working in this facility require a Secure Identification Display Area (SIDA) badge/background investigation completed by the Airport. Contractor employees must pass a pre-employment security screening and complete security training at the airport as prescribed by the Port Authority of New York and New Jersey (PANYNJ).

4.3. The Contractor shall use products and equipment consistent with FAR Clause 52.223-10 , Waste Reduction Program, that requires environmentally beneficial and/or recycled products that are phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

4.4. Contractor will coordinate with airport janitorial staff to ensure complete and seamless distinction between TSA controlled areas and airport-cleaned areas. This includes complying with any airport specific requests, within the reasonable scope of the above work, and coordinating any large scale work, i.e. floor stripping and waxing, work projects.

4.5. The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

4.6. The Contractor shall use paper and paper products with recycled content conforming to EPA standards.

5. APPLICABLE DOCUMENTS and REFERENCES

5.1. Attachment A, Department of Labor Wage Determination number 2005-2354 Revision 8

5.2. Attachment B, Port Authority of New York and New Jersey Guide to Becoming a Port Authority Permittee

6. TECHICAL REQUIREMENTS/TASKS

The Contractor shall perform the following janitorial tasks as outlined below in each location:

The Contractor shall immediately report to the EWR Point of Contact (POC) any malfunctioning plumbing or lighting and any new stains or damage to floors, furniture, or appliances.

The Contractor shall arrange for supervision of all work as outlined in this SOW. The Contractor or supervisor (who shall be fully conversant in English) shall be available during the hours that work is in progress in order to receive notices, reports, or requests from the Contracting Officer or Contracting Officer’s Technical Representative (COTR).

The Contractor shall supply telephone and pager numbers to the EWR POC for use in contacting the Supervisor should the need occur.

Water is not available at the screening checkpoints, but can be accessed at the janitorial closets between the Men's and Ladies Room in each Satellite (gate area) which has a slop sink where water can be accessed to fill or empty mop pails. Dumping of waste water or wash/rinse tools can also be performed in this area.

The Contractor shall be prepared to contract waste/trash removal services. Garbage shall be placed in Airport dumpster(s) for disposal. The Airline Consortium uses Waste Management to haul trash away from the Terminals.

There is no space on-site to store cleaning supplies and equipment, therefore the Contractor shall be responsible for leasing space from the PANYNJ property management.

Contractors shall only drop off equipment and supplies at the Terminal B loading dock.

There are no special requirements for Tote Carts, however, the contractor shall be responsible for ensuring that they are not left out in view of the general public.

The following janitorial tasks shall be performed at each location as designated in Section C.9. The Contractor shall provide janitorial services and ensure the facilities listed below are clean according to health, safety and industry standards.

6.1. Checkpoint Space Daily Services:

Terminals A-1, A-2 and A-3, and Terminal A Checked Baggage Areas 1st, 2nd and 3rd Shifts):

6.1.1. The floor type in Terminal A is carpet. The Contractor shall perform floor cleaning, mat cleaning, and rug cleaning daily by either vacuuming or sweeping, and shall be performed more often than daily as necessary, and includes cleaning under screening equipment where feasible.

6.1.2. Carpet shall be vacuumed, including areas under the X-Ray machine and the ETD cabinets, general area on lanes 1 through 4, break room, and supervisor’s office.

6.1.3. All floors shall be inspected for debris, and spot sweep as necessary, keeping them free of dust.

6.1.4. Carpets shall be spot cleaned for gum removal, and/or stains as often as needed.

6.1.5. In the checked baggage area, offices and break room areas, the Contractor shall mop and vacuum in all general areas seven (7) times per week to include under desks, tables and ETD cabinets.

6.1.6. In addition to daily floor care as described above, the Contractor shall also be responsible for periodic carpet shampooing.

6.1.7. All trash containers shall be emptied twice a day, and all trash containers shall be relined.

6.1.8. Lunch tables and desktops in supervisors and break room shall be cleaned and disinfected.

6.1.9. X-Ray unit, ETD Cabinets all CTX machines, chairs exteriors and the X-Ray monitors shall be dusted/cleaned and wiped daily (7 times per week).

6.1.10. Stanchions shall be wiped down (7 times per week). The Contractor shall ensure mini blinds are clean, dust ledges on partitions and clean fans once per week.

All of the above cleaning requirements are also required in the checked baggage areas listed below:

American ATO Baggage Room and Curbside Room

United Airlines Baggage Room

Continental Airline lobby area

Jet Blue Baggage Room

US Airways Baggage Room

6.1.11. 3rd Shift - US Airways Baggage Room and American Airlines

ATO (Baggage Area Only)

6.1.11.1. This is an extremely high-traffic area, therefore the Contractor shall strip and wax floors with non-slip wax every 30 days during non-operational hours.

6.1.12. Terminals B-1, B-2 and B-3, and Terminal B Checked Baggage Areas (1st, 2nd Shifts):

6.1.12.1. Terminal B-1 currently has terrazzo flooring, and Terminals B-2 and B-3 will have terrazzo flooring upon completion of renovations. The Contractor shall inspect all floors for debris, spot sweep and spot clean carpets for gum removal and or stains as often as necessary.

6.1.12.2. Trash shall be emptied and all trash containers relined twice a day.

6.1.12.3. The Contractor shall also clean and disinfect lunch tables and desktops in supervisors office and break room.

Note: The Checked Baggage Areas includes: B-2 Baggage Room, B-3 Baggage Room, Delta

Baggage Rom, Northwest Baggage Room and Ticket Counter Location and the B FIS-Resolutions Room and OSARP room.

6.1.12.4. In these locations for the, the Contractor shall inspect all floors for debris;

6.1.12.5. Empty all trash containers twice a day;

6.1.12.6. Reline all trash containers;

6.1.12.7. Clean all fans once a week;

6.1.12.8. Sweep all floors, keeping them free from dust;

6.1.12.9. Dust and wipe off all CTX machines and ETD cabinets 7 times per week;

6.1.12.10. Mop and vacuum in all general areas 7 times per week to include under desks;

6.1.12.11. Wash trash containers weekly;

6.1.12.12. Clean and disinfect table tops and desktops and X-Ray monitors.

6.1.13. 3rd Shift

6.1.13.1. The Contractor shall empty all trash containers and reline trash containers;

6.1.13.2. Clean glass/aluminum walls on the checkpoint lanes 1 through 3;

6.1.13.3. Wash trash containers weekly; clean X-Ray unit, ETD Cabinets, chair exteriors and the X-Ray monitors;

6.1.13.4. Vacuum carpets to include areas under the X-Ray machines and ETD cabinets, general area on Lanes 1 through 3, break room, and supervisor’s office;

6.1.13.5. Clean all fans once a week;

6.1.13.6. Shampoo carpets once every 60 days;

6.1.13.7. Clean mini blinds;

6.1.13.8. Wipe down stanchions (7 times per week);

6.1.13.9. Dust ledges on partitions.

6.1.14. Terminals C-1, C-2 and C-3 Checkpoints and Terminal C Baggage Area

These areas include the C Modular Building Inspection Room, C H2 Baggage Room, C H1 Supervisors Office, International Areas 11, 12, 13, 14, curbside 16 and 17; Domestic Areas 201, 202, D2, D3, D4, Oversize, D6, Quick Pak areas and CFIS.

2nd Shift

6.1.14.1. The Contractor shall inspect all floors for debris;

6.1.14.2. clean fans once a week;

6.1.14.3. empty all trash containers twice a day and reline all trash containers;

6.1.14.4. wash trash containers weekly;

6.1.14.5. sweep all floors, and keep them free of dust;

6.1.14.6. dust and wipe off all CTX machines; mop and vacuum in all general areas 7 times per week, including under desks;

6.1.14.7. clean and disinfect table tops, desktops and X-Ray monitors.

6.1.14.8. The Contractor shall strip and wax floors with a non-slip wax every 30-days during non-operational hours.

3rd Shift

6.1.14.9. The Contractor shall empty all trash containers in break room and supervisors office only;

6.1.14.10. Clean all fans once a week; clean and disinfect lunch tables and desktops in supervisors office and break room;

6.1.14.11. Clean X-Ray unit, ETD cabinets, chairs exteriors and the X-Ray monitors. Cleaning of the top of the ETD stainless steel tables is not required.

6.1.14.12. Mop areas under the X-Ray machine and ETD tables, break room, and supervisors office;

6.1.14.13. Clean BDO office at Terminal C-3 Checkpoint;

6.1.14.14. Clean mini blinds,

6.1.14.15. Wipe down stanchions (7 times per week);

6.1.14.16. Dust ledges on partitions;

6.1.14.17. Spot clean carpet for gum removal and/or stains as often as needed.

6.2. The PANYNJ has a Recycling Program. For this requirement, recycling is only performed in Terminal B, Concourses 2 & 3. Recycling materials consist of clean mixed office paper, glass, plastic, aluminum cans, and cardboard. Clear bags are provided by PANYNJ for recyclable items, and the Contractor shall be responsible for placing the items in marked bins in designated areas in the Terminals. The Contractor shall separate cardboard items from other recyclable items and dispose in recycle compactors in a designated area of the airport.

6.3. The Contractor shall use products and equipment consistent with FAR clause 52.223-10 Waste Reduction Program (August 2000). Accordingly, all products shall be considered environmentally beneficial and/or recycled, phosphate-free, non-corrosive, non-flammable, and fully biodegradable. The Contractor shall minimize the use of harsh chemicals that may release irritating fumes.

6.4. The Contractor shall use paper and paper products with recycled content conforming to EPA specifications.

6.5. The Contractor will provide any other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards within 5 days after award.

6.6. Quality Assurance Plan

The Contractor shall have in place a formal and written quality assurance plan covering all aspects of the services to be performed. The quality assurance plan is due within 14 days after award.

The quality assurance plan, at a minimum should include;

Checklist, which will allow the contractor to annotate the date and time each of the required tasks is performed, as well as the name of the individual who performed them. This will allow TSA to monitor whether the tasks are being completed in accordance with the contract terms and conditions.

Any other documents or documentation of standard operating procedures that will demonstrate the Contractor’s performance standards.

7. Period of Performance

The period of performance for this contract is anticipated to be a base year and four (4) one-year option periods.

8. Emergencies

Under no circumstances shall the Contractor touch, smell, or attempt to clean up hazardous substances. The Contractor is not a first responder; a first responder is a qualified official who has specific training in resolving hazardous material situations. Biohazards are not a requirement under subject contract. If there is blood, vomit, urine, feces, bodily fluids, tissue, or organs involved in the spill, do not clean as this is an airport authority responsibility.

9. DETAILED SPACE INFORMATION

CHECKPOINT/CHECKED BAGGAGE SPACE

Terminal A-1 to A-3 16,945 sq. ft.

Terminal B-2 to B-3 23,500 sq. ft.

Terminal C-1 to C-3 21,366 sq. ft.

Total: 61,811 sq. ft.

SECTION D—PACKAGING AND MARKING

D1. PACKAGING REQUIREMENTS

Preservation, packaging and packing for shipment or mailing of all work deliverables hereunder shall be in accordance with good commercial practices and adequate to insure acceptance by common carrier and safe transportation at the most economical rates.

D2. MARKING REQUIREMENTS

Each package, report or other deliverable shall be accompanied by a letter or other document which identifies the contract by number under which the item is being delivered.

SECTION E—INSPECTION AND ACCEPTANCE

E1. INSPECTION REQUIREMENTS

(A) Inspection checklist---The contractor shall be responsible for completing a janitorial checklist during each daily shift. The checklist shall be based on the SOW tasks and accepted by the Government. The checklist shall detail each area separately and include the tasks to be completed in that area. The checklist must also include a space for the contractor employee to initial, verifying the tasks have been completed for each area. See example below.

LOCATION FREQUENCY TASK

STAFF

INITIALS

TASK

COMPLETED

(YES)

TASK

COMPLETED

((NO)

COMMENTS

Concourse C Daily Empty all trash containers (Replace liners)

(B) Weekly Inspections

1. Weekly inspection may take place on a designated day at the beginning of each checkpoint shift by the Technical Monitor

(to be determined).

2. The basis of the inspection shall be the janitorial checklist referenced in section (A) above.

3. Any service issues easily remedied must be addressed immediately. Any service issues not easily remedied must be addressed within 3 calendar days.

(C) Monthly Inspection

1. Monthly inspections shall take place twice per month, or more as necessary.

2. Monthly inspections shall be conducted by the contractor manager/supervisor. Inspections may require coordination with

Iyessia Gardner, EWR Point of Contact and shall be scheduled at least 48 hours in advance unless in response to an immediate issue or emergency.

E2. ACCEPTANCE CRITERIA

The COTR will verify and perform acceptance of all work performed in accordance with the requirements outlined in the Statement of Work (SOW) based on the guidance from the EWR POC.

SECTION F—DELIVERIES OR PERFORMANCE

F1. PERIOD OF PERFORMANCE

The period of performance for this contract is anticipated to be a 12-month base period and four 12-month option periods.

F2. PLACE OF PERFORMANCE

Services shall be performed on-site in TSA occupied space at Newark Liberty International Airport (EWR). The official address of the Newark Liberty International Airport is:

Newark Liberty International Airport (EWR) Screening Checkpoints and Checked Baggage Areas

Terminals A B & C Newark, NJ 07114

F3. PERFORMANCE SCHEDULE

The work schedule will be mutually agreed upon by TSA/EWR staff and the Contractor prior to award and shall take place between the hours specified in Section C 4.1. of this solicitation. The performance schedule is based upon the expected flow of traffic.

SECTION G—CONTRACT ADMINISTRATION

G.1 CONTRACTING OFFICER (CO)

The Contracting Officer is the only person authorized to make any changes, approve any changes in the requirements of this contract, issue orders, obligate funds and authorize the expenditure of funds, and notwithstanding any term contained elsewhere in this contract, such authority remains vested solely in the Contracting Officer. (For further information, the Contracting Officer is a federal government employee who is specifically authorized and appointed in writing under specified agency procedures and granted the authority to enter into, administer, and/or terminate contracts and make related determinations and findings.)

In the event, the Contractor makes any changes at the direction of any person other than the Contracting Officer, the change will be considered to have been without authority and no adjustment will be made in the contract price to cover any increase in costs incurred as a result thereof.

The following Primary Contracting Officer is assigned to this contract. Alternate Contracting Officers may be assigned:

TSA Contracting Officer:

Isabel Roman-Cogswell

(571) 227-2461 Isabel.Cogswell@dhs.gov http://www.rdu.com/groundtrans/limos.htm http://www.rdu.com/groundtrans/limos.htm mailto:Isabel.Cogswell@dhs.gov

G.2 CONTRACTING OFFICER’S TECHNICAL REPRESENTATIVE AND TECHNICAL MONITORS

G.2.1 The principle role of the COTR is to support the Contracting Officer in managing the contract. This is done through furnishing technical direction within the confines of the contract, monitoring performance, ensuring requirements are met within the terms of the contract, and maintaining a strong relationship with the Contracting Officer. As a team the Contracting Officer and COTR must ensure that program requirements are clearly communicated and that the agreement is performed to meet them. The principle role of the Technical Monitor (TM) is to support the COTR on all work orders, tasks, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

G.2.2 The Contracting Officer hereby designates the individual(s) named below as the Contracting Officer's Technical Representative(s) and Technical Monitor(s). Such designations(s) shall specify the scope and limitations of the authority so delegated.

TSA COTRs: To be determined after award TSA TM: To be determined after award

NAME: NAME:

PHONE NUMBER: PHONE NUMBER:

EMAIL: EMAIL:

G.2.3 The COTR(s) and TM(s) may be changed at any time by the Government without prior notice to the Contractor, but notification of the change, including the name and phone number of the successor COTR, will be promptly provided to the Contractor by the Contracting Officer in writing.

G.2.4 The responsibilities and limitations of the COTR are as follows:

The COTR is responsible for the technical aspects of the project and technical liaison with the Contractor. The COTR is also responsible for the final inspection and acceptance of all reports and such other responsibilities as may be specified in the contract.

The COTR may designate assistant COTR(s) to act for him/her by naming such assistant in writing and transmitting a copy of such designation through the Contracting Officer to the Contractor.

The COTR will maintain communications with the Contractor and the Contracting Officer. The COTR must report any observed fraud, waste, or opportunities to improve performance of cost efficiency to the Contracting Officer.

The COTR will immediately alert the Contracting Officer to any possible Contractor deficiencies or questionable practices so that corrections can be made before the problems become significant.

The COTR is not authorized to make any commitments or otherwise obligate the Government or authorize any changes which affect the contract’s price, terms or conditions. Any Contractor request for changes shall be referred to the Contracting Officer directly or through the COTR. No such changes shall be made without the expressed prior authorization of the Contracting Officer.

The COTR is not authorized to direct the Contractor on how to perform the work.

The COTR is not authorized to issue stop-work orders. The COTR may recommend the authorization by the Contracting Officer to issue a stop work order, but the Contracting Officer is the only official authorized to issue such order.

The COTR is not authorized to discuss new proposed efforts or encourage the Contractor to perform additional efforts on an existing contract or order.

G.2.5 The responsibilities and limitations of the TM are as follows:

Coordinating with the COTR on all work orders, task, deliverables and actions that require immediate attention relating to the approved scope and obligated funding of the contract action.

Monitoring the Contractor’s performance in relation to the technical requirements of the assigned functional area of the contract to ensure that the Contractor’s performance is strictly within the contract’s scope and obligated funding.

Ensuring that all recommended changes in any work under the contract are coordinated and submitted in writing to the COTR for consideration.

Informing the COTR if the Contractor is not meeting performance, cost, schedule milestones.

Performing technical reviews of the Contractor’s Quotations as directed by the COTR.

Performing acceptance of the Contractor’s deliverables as directed by the COTR.

Reporting any threats to the health and safety of persons or potential for damage to Government property or critical national infrastructure which may result from the Contractor’s performance or failure to perform the contract’s requirements.

G.3 SUBMISSION OF INVOICES -- COMMERCIAL

(a) Background: The Transportation Security Administration (TSA) partners with the United States Coast Guard Finance

Center for financial services in support of TSA operations, including the payment of contractor invoices. Therefore, all contractor invoices must be submitted to, and will be paid by, the U.S. Coast Guard Finance Center (FinCen).

(b) Invoice Submission Method: Invoices may be submitted via facsimile, U.S. Mail, or email. Contractors shall utilize

ONLY ONE method per invoice submission. The submission information for each of the methods is as follows in order of preference:

1) Facsimile number is: 757-413-7314

The facsimile number listed above shall be used by contractors for ORIGINAL invoice submission only. If facsimile submission is utilized, contractors shall not submit hard copies of invoices via the U.S. mail. It is the responsibility of the contractor to verify that invoices are received, regardless of the method of submission used. Contractors may inquire regarding the receipt of invoices by contacting the U.S. Coast Guard Finance Center via the methods listed in subparagraph (e) of this clause.

2) U.S. Mail:

United States Coast Guard Finance Center TSA Commercial Invoices P.O. Box 4111 Chesapeake, VA 23327-4111

3) Email Invoices:

FIN-SMB-TSAInvoices@uscg.mil or www.fincen.uscg.mil

(c) Invoice Process: Upon receipt of contractor invoices, FinCen will electronically route invoices to the appropriate TSA

Contracting Officer’s Technical Representative and/or Contracting Officer for review and approval. Upon approval, the TSA Contracting Officer will electronically route the invoices back to FinCen. Upon receipt of approved invoices from a TSA Contracting Officer, and the subsequent certification by an Authorized Certifying Official, FinCen will initiate payment of the invoices.

(d) Payment Status: Contractors may inquire on the payment status of an invoice by any of the following means:

(1) Via the internet: https://www.fincen.uscg.mil Contacting the FinCen Customer Service Section via telephone at 1-800-564-5504 or (757) 523-6940 (Voice Option #1). The hours of operation for the Customer Service line are 8:00 AM to 5:00 PM Eastern Time, mailto:FIN-SMB-TSAInvoices@uscg.mil

Monday through Friday. However, the Customer Service line has a voice-mail feature that is available 24 hours per day, 7 days per week.

(2) Via the Payment Inquiry Form: https://www.fincen.uscg.mil/secure/payment.htm

(e) Invoice Elements: Invoices shall include the information required in subparagraph (a)(2) of the Prompt Payment

Clause, contained in this Section of the Contract, including EFT banking information, Taxpayer Identification Number (TIN), and DUNS number.

(f) Supplemental Invoice Documentation: Contractors shall submit all supplemental invoice documentation (e.g. copies of subcontractor invoices, travel vouchers, etc) necessary to approve an invoice along with the original invoice. The Contractor invoice must contain the information stated in the Prompt Payment Clause in order to be received and processed by FinCen. Supplemental invoice documentation required for review and approval of invoices may, at the written direction of the Contracting Officer, be submitted directly to either the Contracting Officer, or the Contracting Officer’s Technical Representative.

(g) Frequency of invoice submission: Invoices shall be submitted on a monthly basis for the prior months’ services.

SECTION H—SPECIAL CONTRACT REQUIREMENTS

H1. INCIDENTAL SUPPLIES, EQUIPMENT AND MATERIALS

The contractor shall be responsible for all incidental supplies, equipment and materials that are required in the performance of this contract if not provided for in Section H2. ―Other Unique Costs‖.

H2. OTHER UNIQUE COSTS

The contractor shall be responsible for any other unique costs unless specifically identified or agreed to by the responsible TSA Contracting Officer in writing.

H3. STANDARDS OF CONDUCT AND RESTRICTIONS

The contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel.

Personnel performing work under this contract shall not:

1 Solicit new business while performing work under this contract;

2 Conduct business other than that which is covered by this contract during periods paid by the Transportation Security Administration;

3 Conduct business not directly related to this contract on Government premises;

4 Use computer systems and/or other Government facilities for company or personal business; and 5 Recruit on Government premises or otherwise act to disrupt official Government business.

H4. INCORPORATION OF SECTION K BY REFERENCE

Upon award of a Contract, Section K, Representations, Certifications and Statements of Offerors (as completed by the contractor) will be incorporated by reference in the contract.

../Payment%20Inquiry%20Form https://www.fincen.uscg.mil/secure/payment.htm

H5. DISCLOSURE OF INFORMATION

Information furnished by the Contractor under this contract may be subject to disclosure under the Freedom of Information Act (FOIA). Therefore, all items that are confidential to business, or contain trade secrets, proprietary, or personally-identifiable information must be clearly marked.

Any information made available to the Contractor by the Government must be used only for the purpose of carrying out the requirements of this contract and must not be divulged or made known in any manner to any person except as may be necessary in the performance of the contract.

In performance of this contract, the Contractor assumes responsibility for protection of the confidentiality of Government records and information and must ensure that all work performed by its Subcontractor(s) shall be under the supervision of the Contractor or the Contractor’s employees.

H6. CONTRACTOR’S RESPONSIBILITY FOR ASSIGNED SPACE, EQUIPMENT AND SUPPLIES

If, due to the fault or neglect of the Contractor, his agents, or employees, damages are caused to any Government property, equipment, stock or supplies, during the performance of this contract, the Contractor shall be responsible for such loss or damage and the Government, at its option, may either require the Contractor to replace all property or to reimburse the Government for the full value of the lost or damaged property. The Contractor is responsible for maintaining all assigned space(s) in a clean and orderly fashion during the course of this contract. All telephones are for conducting official Government business only.

H7. PUBLICITY AND DISSEMINATION OF CONTRACT INFORMATION

Publicity releases in connection with this contract shall not be made by the Contractor unless prior written approval has been received from the Contracting Officer.

The Contractor shall not publish, permit to be published, or distribute for public consumption, any information, oral or written, concerning the results or conclusions made pursuant to the performance of this contract, without the prior written consent of the Contracting Officer. Two copies of any material proposed to be published or distributed shall be submitted to the Contracting Officer.

A minimum of five full business days’ notice is required for requests made in accordance with this provision.

H8. INTERRELATIONSHIP OF ASSOCIATE CONTRACTORS

The TSA may enter into contractual agreements with other Contractors (i.e., ―Associate Contractors‖) in order to fulfill requirements separate from the work to be performed under this contract, yet having a relationship to performance under this contract. It is expected that contractors working under TSA contracts will have to work together under certain conditions in order to achieve a common solution for TSA. The Contractor may be required to coordinate with other such Contractor(s) through the cognizant Contracting Officer (CO) and/or designated representative in providing suitable, non-conflicting technical and/or management interface and in avoidance of duplication of effort. Information on deliverables provided under separate contracts may, at the discretion of the TSA and/or other Government agencies, be provided to such other Contractor(s) for the purpose of such work.

Where the Contractor and an associate Contractor fail to agree upon action to be taken in connection with their respective responsibilities, each Contractor shall promptly bring the matters to the attention of the cognizant CO and furnish the

Contractor’s recommendations for a solution. The Contractor shall not be relieved of its obligations to make timely deliveries or be entitled to any other adjustment because of failure of the Contractor and its associate to promptly refer matters to the CO or because of failure to implement CO directions.

Where the Contractor and Associate Contractors are required to collaborate to deliver a service; the Government will designate, in writing and prior to the definition of the task, to both Contractors, a ―lead Contractor‖ for the project. In these cases the Associate Contractors shall also be contractually required to coordinate and collaborate with the Contractor. TSA will facilitate the mutual execution of Non-Disclosure Agreements.

Compliance with this Special Contract Requirement is included in the contract price and shall not be a basis for equitable adjustment.

H9. NON-PERSONAL SERVICES

―Personal services‖ are those in which contractor personnel would appear to be, in effect, Government employees via the direct supervision and oversight by Government employees. No personal services shall be performed under this contract. No Contractor employee will be directly supervised by a Government employee. All individual Contractor employee assignments, and daily work direction, shall be given by the applicable employee supervisor of the Contractor. If the Contractor believes any Government action or communication has been given that would create a personal services relationship between the Government and any Contractor employee, the Contractor shall promptly notify the Contracting Officer of this communication or action.

The Contractor shall not perform any inherently Governmental actions as defined by FAR 7.500. No Contractor employee shall hold him or herself out to be a Government employee, agent, or representative. No Contractor employee shall state orally or in writing at any time that he or she is acting on behalf of the Government. In all communications in connection with this contract, Contractor employees shall identify themselves as Contractor employees and specify the name of the company for which they work. In all communications with other Government Contractors in connection with this contract, the Contractor employee shall state that they have no authority to in any way change any contract and that if the other Contractor believes this communication to be a direction to change their contract, they should notify the Contracting Officer for that contract and not carry out the direction until a clarification has been issued by the Contracting Officer.

The Contractor shall ensure that all of its employees working on this contract are informed of the substance of this clause. Nothing in this special contract requirement shall limit the Government’s rights in any way under any other term of the contract, including those related to the Government’s right to inspect and accept the services to be performed under this contract. The substance of this special contract requirement shall be included in all subcontracts at any tier.

H10. CONTRACTOR RESPONSIBILITIES

The Contractor shall provide all management, administrative, clerical, and supervisory functions required for the effective and efficient performance of this contract.

The Government shall not be liable for any injury to the Contractor’s personnel or damage to the Contractor’s property unless such injury or damage is due to negligence on the part of the Government and is recoverable under the Federal Torts Claims Act, or pursuant to another Federal statutory authority.

A smooth and orderly transition between the Contractor and a predecessor or successor Contractor is necessary to ensure minimum disruption to vital Government business. The Contractor shall cooperate fully in the transition.

The Contractor shall adhere to the same professional and ethical standards of conduct required of Government personnel. The Contractor shall not:

Discuss with unauthorized persons any information obtained in the performance of work under this contract.

Conduct business not directly related to this contract on Government premises.

Use computer systems and/or other Government facilities for company or personal business other than work related; or

Recruit on Government premises or otherwise act to disrupt official Government business.

H11. QUALIFICATIONS OF EMPLOYEES

The Contracting Officer may require dismissal from work under this contract and/or removal of access to government facilities, property, information and/or information systems of those employees which the Contracting Officer deems incompetent, careless, insubordinate, unsuitable or otherwise objectionable, or whose continued employment the Contracting Officer deems contrary to the public interest or inconsistent with the best interest of national security.

H12. OBSERVANCE OF LEGAL HOLIDAYS

The Government observes the following holidays:

New Year’s Day Martin Luther King Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veteran’s Day Thanksgiving Day Christmas Day

In addition to the days designated as holidays, the Government observes also the following days:

Any other day designated by Federal Statute, Any other day designated by Executive Order, and

Any other day designated by President’s Proclamation.

Observance of such holidays by Government personnel shall not be a reason for the Contractor to request an extension of the period of performance, or entitlement of compensation except as set forth within the contract. In the event the Contractor’s personnel work during the holiday, they may be reimbursed by the Contractor, however, no form of holiday or other premium compensation will be reimbursed either as a direct or indirect cost, other than their normal compensation for the time worked.

This provision does not preclude reimbursement for authorized overtime work if applicable to this contract.

When the Government grants excused absence to its employees in a specific location, assigned Contractor personnel at that same location may also be dismissed. The Contractor agrees to continue to provide sufficient personnel to perform critical tasks already in operation or scheduled, and shall be guided by the instructions issued by the Contracting Officer or the Contracting Officer’s Technical Representative.

H13. SECURITY REQUIREMENTS FOR CONTRACTOR EMPLOYEES PERFORMING AT OR IN

AIRPORT LOCATIONS

Contractor employees are required to meet all airport security screening requirements which include criminal history, background and fingerprint check. Contractor employees working in this facility will be required to obtain, possess and display a Secure Identification Display Area (SIDA) badge in accordance with the airport’s physical and personnel security requirements. The Contractor is responsible for any fees associated with lost badges. For further information regarding specific Security Requirements, please contact Iyessia Gardner (Iyessia.Gardner@dhs.gov) at (908) 787-0466 at Newark Liberty International Airport.

H14. PERMIT REQUIREMENTS FOR CONTRACTOR WORK AT AIRPORTS

The contractor shall obtain all necessary permits and approvals from regulatory authorities at the airport location(s) to allow for the timely completion of the work required under the contract. For further information regarding Permitting Requirements, please contact the Port Authority of New York/New Jersey.

H15. INSURANCE FOR CONTRACTOR PERFORMANCE AT THE AIRPORT

The Contractor must have approved insurance on file with the Port Authority of New York/New Jersey (PANJNY). The Contractor is required to procure at its own expense, and keep in effect at all times during the term of the contract, the types and amounts of insurance specified. Typically, PANYNJ requires companies whose work is performed within buildings and terminals as well as companies who require tools and/or equipment and airfield access to have commercial general liability (CGL), automobile and workman’s compensation insurance. The amounts of insurance required are set on an individual basis by PANJNY, based upon the company’s scope of work and airport access required. Additional insurance information will be provided at the Site Visit.

H16. ADVERTISING OF AWARD

The contractor shall not refer to contract awards in commercial advertising in such a manner as to state or imply that the product or service provided is endorsed or preferred by the Federal Government or is considered by the Government to be superior to other products or services

H17. MAJOR BREACH OF SAFETY OR SECURITY

(a) Safety is the freedom from those conditions that can cause death, injury, occupational illness, damage to or loss of equipment or property, or damage to the environment. Safety is essential to TSA and compliance with safety standards and practices is a material part of this contract. A major breach of safety may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of safety must be related directly to the work on the agreement. A major breach of safety is an act or omission of the Contractor that consists of an accident, incident, or exposure resulting in a fatality, serious injury, or mission failure; or in damage to equipment or property equal to or greater than $1 million; or in any "willful" or "repeat" violation cited by the Occupational Safety and Health Administration (OSHA) or by a state agency operating under an OSHA approved plan.

(b) Security is the condition of safeguarding against espionage, sabotage, crime (including computer crime), or attack. A major breach of security may constitute a breach of contract that entitles the Government to exercise any of its rights and remedies applicable to material parts of this agreement, including termination for default. A major breach of security may occur on or off mailto:Iyessia.Gardner@dhs.gov

Government installations, but must be related directly to the work on the agreement. A major breach of security is an act or omission by the Contractor that results in compromise of classified information or sensitive security information or sensitive but unclassified information, including contractor proprietary information, illegal technology transfer, workplace violence resulting in criminal conviction, sabotage, compromise or denial of information technology services, equipment or property damage from vandalism greater than $250,000, or theft greater than $250,000.

NOTE: Breach of Security for the purposes of this definition should not be confused with breach of security in screening operations.

(c) In the event of a major breach of safety or security, the Contractor shall report the breach to the Contracting Officer. If directed by the Contracting Officer, the Contractor shall conduct its own investigation and report the results to the Government. The Contractor shall cooperate with the Government investigation, if conducted.

H18. CONTRACTOR STAFF TRAINING

The contractor shall provide fully trained and experienced personnel. Training of contractor personnel shall be performed by the contractor at its expense, except as directed by the Government through written authorization by the Contracting Officer to meet special requirements peculiar to the contract. Training includes attendance at seminars, symposia or user group conferences. Training will not be authorized for the purpose of keeping contractor personnel abreast of advances in the state-of-the-art or for training contractor employees on equipment, computer languages and computer operating systems that are available on the commercial market or required by a contract. This includes training to obtain or increase proficiency in word processing, spreadsheets, presentations, and electronic mail.

H19. EMPLOYEE TERMINATION

The contractor shall notify the Contracting Officer immediately whenever an employee performing work under this…