August102017_Answers.pdf

Question Number

Attachment Number Section Number

Page Number

Paragraph Questions and Comments Answers

Attachment 2:

Additional Instructions to Offerors

37-83 In response to the answer on questions # 45, we understand a title page is not required.

However, is a Cover Page allowed and excluded from the page limitation?

Cover pages are allowed but will be included in the specified page limitations.

Attachment 5 1 In response to the answer for question 22: you state "There are two new Administrative Assistants and two new Special Assistants, all for the DC locations; the rest are current." For the 2 new Administrative Assitants (DC Locations), are these professional or non-professional positions?

Please see the pricing schedule where it is outlined.

Attachment 2 -

Terms and Conditions

Pg 37, para

Instructions state that "Proposals shall be submitted using Microsoft Office 2010 including Word (.docx), Excel (.xlxs). Disable macros on all files." ... . Can we submit the files, i.e.: Cover Page, Technical, Past Performance, and Pricing Information using Adobe (.pdf) ? Also, which file do you want to be submitted in .xlxs ?

Please follow the instructions provided.

The format .xlxs is if you have any if you do not this does not apply.

The August Q&A talks about revised terms and conditions in the answer # 3 but there was no revised Attachment # 2 released with the Amendment 4. Should we just refer to Attachment # 2 released with the Amendment # 2. Or, is the a more recent document? Please advise.

The current Terms and Conditions can be found under Amendment 3, as Attachment 2. Terms and Conditions Rev.1

August 10, 2017 U.S. Citizenship & Immigration Services (USCIS)

Customer Service and Public Engagement Center (CSPED)

HSSCCG-17-R-00033

Answers to Questions Received

Sheet1