Attachment_8.2_Government_Provided_Property.pdf

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Service Center Operations Support Services (SCOSS) - Draft RFP
Solicitation number
HSSCCG-14-R-00027
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8.2 GPP - revised

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Attachment 9.2 – Government Provided Property

Attachment 8.2 ‐ Government Provided Property

The Government will provide onsite Contractor personnel with office workstations, computers, peripherals, office supplies, and technical advice and assistance from qualified Government personnel during normal business hours. Any Information Technology (IT) equipment provided by the Contractor shall not be connected to any USCIS network or system, without the express written authorization of the COR and shall conform to the DHS IT Security requirements set forth in DHS 4300, as well as DHS MD 140‐1 “Information Technology Systems Security”, DHS Sensitive Systems Policy Directive 4300A and its Handbook.

The Contractor shall require onsite personnel to utilize USCIS electronic mail (e‐mail), the telephone system and other networks to communicate within the Service Centers, between USCIS operations, and with USCIS SCOPS Headquarters. All these systems are Government provided and subject to audits and monitoring by the Government. The contractor shall notify its personnel that there shall be no expectation of privacy on any USCIS systems.

The contractor shall operate Government provided equipment in accordance with USCIS procedures and manufacturer’s specifications.

The contractor shall initiate and track maintenance calls and/or service requests for Government provided IT systems or non‐IT equipment to the DHS help‐desk. The contractor shall ensure that all repairs performed are complete and that the system(s) is operating as required. Equipment might also have a manufacturer’s recommended maintenance schedule, if one is available, that should be adhered to as well.

The Contractor shall notify the COR of any repair needs or problems service activities within one (1) hour of each occurrence.

The Government provides computer workstations and software in various hardware configurations, and reserves the right to upgrade, add, delete, or replace equipment and software. A sampling of equipment and software currently in use includes, but not limited to the following table:

Type Hardware/Equipment

CPU Dell Optiplex 745

Monitors Dell 2007WFPB

Printers Datamax DMX I‐4208 Barcode Printer

Hewlett Packard LaserJet 9050N

Dell 5330DN Printer

Xerox 7760 DN Printer

Lexmart C935DN

DBM‐810/820 Check Franker Printer

Scanners Hewlett Packard Scanjet 5590

Fujitsu Scansnap S1500

RICOH Aficio MP2352

Welch Allyn 2380 Barcode Wand

Hand Held Products Dolphin 7850 Barcode Readers

Hand Held Products Laser Barcode Scanner

Symbol 2D Laser Barcode Scanner

Dolphin 7200 portable scanner

Fax Machines Kyocera LDC 870

Brother Intellifax 4750E

Hewlett Packard 910

Canon Model 710/LC3170/Laser Class 510

Xerox M151

Copiers Lanier Model LD265

Canon Imagerunner 5000

Ricoh AFICIO MP5500/MP6000/2051

Miscellaneous Check Endorser Printer

Hand Pallet Jacks

Type Hardware/Equipment

Software Adobe Acrobat 8.0 Professional/ Adobe Acrobat Reader 9.1.2

McAfee Anti‐Virus 8.5

Arcserve 7.0 McAfee

Microsoft Internet Explorer 6.0

Microsoft Windows 2010/NT4.0/XP/7

WinZip 10

SNAGIT 7.0

Novell 4.11 Teleview (A2B) 3.31

Equipment Type: Meter Model Type: Meter Serial #: CSC VSC

NSC TSC

NOTES/

INSTALLATION

DATE:

Pitney Bowes #1 - Inserter 8 Series - 1T00 2072559 X 8/2003

Pitney Bowes #2 - Digital-Mailing System DM1100 - 1D00 12295 X

5/31/13 New w/SendSuite

App

Pitney Bowes # 4 - Digital-Mailing-System DM 900 - 1D00 4212567 X 2/27/2008

Pitney Bowes #5 - Digital-Mailing-System DM1100 - 1D00 12489 X

5/31/13 New w/SendSuite

App Hasler/Neopost #3 - PS1000 Inserter WJ PRO 00JT8B0024 X 7/2010 Formax Table Top Document Folder - 2 Each FD 340 1510/1887 X 12/2007 Hasler/Neopost Jogger System HJOG 100 2757 X 3/22/2012 Pitney's Bowes Address Right DA50s 4600003 X N/A Omation Envelopener 206 1040 X N/A Hasler (Tabor) WJ250 016H26601538 X 6/4/2009 Hasler (Essex) WJ250 016H16601091 X 7/29/2003 Hasler/Neopost (Tabor) IM6000 011D12500043 X 9/16/2011 Neopost DS-1200 (or PS-) Inserter WJ250Pro 018H13602111 X 12/7/2013 Hasler/Neopost Inserter PS1200 WJPro 113602108 X X 11/22/2013 Pitney Bowes Postage Meters - 2 Each DM1100-1D05 12638/12625 X 6/2/2009-6/2/2007 Pitney Bowes Printer WS51 5700359 X 2/8/2012 Pitney Bowes Folder Model DF900 DF900 3000812 X 9/2/2010 Pitney Bowes Connect+3000 301953 X 3/1/2013 Hasler/Neopost Inserter PS 1200 WJPro 113602110 X 10/1/2013 Hasler/Neopost Inserter WJ250 4001J111058 X UNK

Reports for Equipment:

The Contractor should have a process to create and provide reports of discrepancies;

loss, theft, damage or destruction; physical inventory results; audits and self‐ assessments; corrective actions; and other property related reports as directed by the Contracting Officer.

Such reports shall, at a minimum, contain the following information:

Date of incident (if known).

The name, commercial description, manufacturer, model number, and National Stock Numbe

Quantity.

Unique‐item Identifier (if available).

Accountable Contract number.

A statement indicating current or future need.

Acquisition cost, or if applicable, estimated scrap proceeds, estimated repair or replacement c

All known interests in commingled property of which the Government property is a part.

Cause and corrective action taken or to be taken to prevent recurrence.

A statement that the Government will receive any reimbursement covering the loss, theft, da event the Contractor was or will be reimbursed or compensated.

Copies of all supporting documentation.

Last known location.

A statement that the property did or did not contain sensitive or hazardous material, and if so agencies were notified.

As stated above, the Government provides access to various computer systems needed in the performance of duties, and reserves the right to upgrade, add, delete, or replace access as necessary. Current systems in use include, but not limited to the following table:

Systems

Address Request (AR‐11)

Arrival/Departure Information System (ADIS)

Center Activity Tracking System [to access the FISH Report] (CATS)

Central Index System (CIS)

Computer Linked Application Information Systems (CLAIMS 3‐LAN)

Computer Linked Application Information Systems (CLAIMS 4)

Computer Linked Application Information Systems (CLAIMS Mainframe)

Enterprise Correspondence Handling Online (ECHO)

Fees and Applications Receipt and Entry System (FARES)

Electronic Fee Receipting System (EFERS) ‐ Manual Receipting System

E‐filing System

Enforcement Case Tracking System (ENFORCE)

Over the Counter Channel Application (OTCnet) ‐ Electronic Fee Deposits

Automated Biometric Identification System (IDENT 5.4)

Federal Bureau of Investigations (FBI) Fingerprint

Query FD‐258 Tracking System

Freedom of Information Act/Privacy Act (FOIA/PA)

Case Tracking (FIPS)

Humanitarian Adjudication for Victims Enterprise Nationwide (HAVEN)

Intranet Computer Linked Application Information System (iCLAIMS) Image Storage and Retrieval System (ISRS)

Interagency Border Inspection System (IBIS/TECS)

I‐512L Travel Document Production System (TDPS)

Marriage Fraud Amendment System (MFAS)

National File Tracking System (NFTS)

Refugee Asylum and Parole System (RAPS)

Scheduling, Notification of Applicants for Processing (SNAP)

National Accounts Scheduling System (NASS)

Student Entry Visa Information System (SEVIS)

USCIS Electronic Immigration System (ELIS)

Reporting for System(S)Outage(s):

Such reports shall, at a minimum, contain the following information:

o Supervisor’s Name o Clerk’s Names o # of Clerks Affected o Ticket # o Which System?

o Reported Problem of the System o Production Time Lost?

o Response or Resolution?

File details come from the government source that posted it. Updated .