Final_RFP_A12_Draft_QASP.docx
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- NBACC FFRDC Federal contract opportunity
- Solicitation number
- HSHQDC-15-R-00050
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NBACC FFRDC Final RFP--Attachment 12 (Draft Quality Assurance Surveillance Plan for NBACC)
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QUALITY ASSURANCE SURVEILLANCE PLAN
For The Department of Homeland Security NBACC/FFRDC Contract NBACC FFRDC RFP—Attachment #12
QUALITY ASSURANCE SURVEILLANCE PLAN
FOR A
National Biodefense Analysis and Countermeasures Center Operating Contract, a Federally Funded Research and Development Center For The Department of Homeland Security
1. INTRODUCTION.
a. This Quality Assurance Surveillance Plan (QASP) has been developed to assist in implementing Performance Based guidelines into the NBACC/FFRDC contract. The QASP is designed to provide the Contracting Officer (CO/ACO), Contract Administrator (CA) Contracting Officer Representative (COR) and other performance monitors an effective, systematic surveillance method for each performance item listed in the QASP.
b. The premise of Performance Based Contracting is for the Contractor to assume the fullest possible responsibility for the work they produce. The government will also rely on the Contractor's Quality Control Plan, the approved Government Management Plan and Government Sponsorship Agreement as required under the contract terms and conditions, to help ensure all contractual requirements are met at the desired level of performance.
c. The COR will produce and execute a surveillance schedule in accordance with this QASP. Inspections will be conducted in accordance with the appropriate FAR Clauses identified in Section E of this solicitation/contract.
2. COR APPOINTMENT AND TRAINING.
a. The COR will be nominated by the Primary Sponsor and appointed by the Contracting Officer. Additional performance monitors may be appointed by the Primary Sponsor. The Primary Sponsor will provide copies of the appointments to the Contracting Officer.
b. The COR and performance monitors will complete COR training prior to their appointments.
3. METHODS OF INSPECTION APPLICABLE TO THIS CONTRACT.
a. Selecting the most appropriate surveillance method for the effort involved is important. Agencies should take into consideration task criticality, task lot size, surveillance period, performance requirements and standards, availability of Contracting Officer Representatives (CORs), surveillance value in relation to task cost/criticality, and available resources. Careful selection of appropriate surveillance methods enables the government to determine the amount of resources and associated costs needed to perform the surveillance task.
b. Projected and acceptable surveillance methods for this contract include:
1. 100 Percent Inspection: This is usually only the most appropriate method for infrequent tasks or tasks with stringent performance requirements, e.g., where safety or health is a concern. With this method, performance is inspected / evaluated at each occurrence. One hundred percent inspection is too expensive to be used in most cases.
1. Random Sampling: This is usually the most appropriate method for recurring tasks. With random sampling, services are sampled to determine if the level of performance is acceptable. Random sampling works best when the number of instances of the services being performed is very large and a statistically valid sample can be obtained. Computer programs are available to assist in establishing sampling procedures.
1. When selecting samples, the number of selections should exceed the required sample size by at least 10 percent to allow for situations where a selected sample cannot be observed.
1. For Example: The COR must make every attempt to evaluate the first 25 samples selected but, should surveillance of say the 15th sample be impossible, then the COR must evaluate the 26th selected sample instead. The COR must evaluate only 25 total samples. If the COR does not evaluate the total number of required samples, the samples not evaluated are deemed to have been performed and shall be recorded as acceptable.
1. Periodic Inspection: This method, sometimes called "planned sampling," consists of the evaluation of tasks selected on other than a 100 percent or random basis items are inspected using periodic surveillance (daily, weekly, monthly, quarterly, etc.) as determined by the COR. It may be appropriate for tasks that occur infrequently, and where 100 percent inspection is neither required nor practicable. A predetermined plan for inspecting part of the work is established using subjective judgment and analysis of agency resources to decide what work to inspect and how frequently to inspect it. The schedules (if applicable) are submitted to the Government Program Manager and COR and the DHS Contracting Officer and Contract Administrator for review prior the month being inspected. The results of the periodic surveillance inspections may be used as the basis for actions (other than payment deductions by withholding of Fee) against the contractor. In such cases the Inspection of Services (Cost Reimbursement) clause becomes the basis for the contracting officer’s actions.
1. Customer Input/Complaint: Although usually not a primary method, this is a valuable supplement to more systematic methods. For example, in a case where random sampling indicates unsatisfactory service, customer complaints can be used as substantiating evidence. In certain situations where customers can be relied upon to complain consistently when the quality of performance is poor, e.g., filing reports, preparation of payment invoices and vouchers, facility safety problems, certain security issues, a customer survey or a and customer complaint procedure may be a primary surveillance method, and customer satisfaction an appropriate performance standard. In all cases, complaints should be documented, preferably on a standardized form and retained in the contract file.
c. Contractors should be briefed on surveillance requirements and responsibilities at the post-award conference. Surveillance should be comprehensive, systematic, and well documented without being intrusive. To the maximum extent practicable, the Government will rely on the contractor's Quality Management Plan and not duplicate surveillance the contractor is already performing. The COR should discuss the surveillance methods to be used with the contractor to confirm that they are fully understood. Whatever form of surveillance used, the COR should take care to ensure that no undue interference with contractor operations occurs. Avoid relying on cumbersome and intrusive process-oriented inspection and oversight programs to assess the contractor performance. If performance is up to standard the COR’s tasks should only be insight and overview as work progresses.
4. CONTRACT ADMINISTRATOR / MANAGER NOTIFICATION.
The COR will ensure that the Government Program Manager (PM), the Contracting Officer (CO/ACO), and the Contract Administrator and the Contractors Project Manager (PM) are continually informed of contract performance status. The same Managers and Administrators should be informed immediately of any and all contract discrepancies noted during COR surveillance.
5. DISCREPANCY REPORTING.
The COR will notify the Contractor’s Contract Manager (PM) and Quality Assurance Program Manager of all discrepancies noted during the COR’s insight/oversight inspection reviews. This notification is for discrepancy correction only and does not indicate concurrence with the discrepancy. The COR will also notify the contract administrator of all discrepancies noted during the surveillance. The frequency of notification to the contract administrator (normally monthly) will be provided to the COR during training or in the appointment letter.
6. CONTRACT SURVEILLANCE.
The COR will evaluate the contractor using the attached Performance Objective (PO) checklist. The applicable PO checklist will be used to record contractor compliance to the SOW requirements. This information will be maintained as directed by the contracting office.
7. NON-SDS/QASP ITEMS.
Note for the COR: Everything that is written into the contract is required to be provided by the contractor. You should attach to the QASP a list of any non-QASP item that is to be inspected. The list should parallel the QASP in that it will also include the inspection methods and frequencies of the inspections. Preference is to do this on a periodic basis, not during every inspection period, and the items should include one time issues or items and issues where work or performance improvement is needed but may not be included on the QASP. If the service is listed in the contract it is a requirement subject to insight and or inspection.
QASP
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 1 |
| The Contractor shall perform and/or deliver the reports and items required by the Deliverable Data Requirements Provision of Section F as set forth in the contract provision or this QASP. |
| SECTION F |
Provide information or report as set forth in Section F. No more than one instant per calendar quarter of late or in error reports, submissions or planning documents.
100% Inspection of reporting data using a checklist schedule as set forth in the contract will allow for the COR, Contracting Officer, and the Contract Administrator to monitor compliance.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 2 |
| Performance metrics are delegated to the contractor to achieve contract outcome by a Contractor Quality Control Plan. The contractor shall establish as an independent function, a Quality Program that encompasses all aspects of the contract including modifications and all items of the QASP. The QC Plan and inspection system shall satisfy the requirements of Inspection Clauses, the QASP and the Deliverables Summary of the Contract. Provide every 30 days the annotated QC matrices for deliverable and performance items. QC Plans shall be modified to reflect Contract Modifications. QC Plan for Phase In and Transition Plan, provided in draft. Contractor to revise and update to final form upon COR return of the draft. |
SECTION C
Contractor shall develop all metrics necessary to prepare and maintain a Quality Control Plan. All QASP items except one time items shall be included. Contractor QC Programs encompasses all areas defined in the QASP and the Contract SOW. Non-QASP and QASP items are all included in the QC Plan. Metrics verify the performance requirements of the contract have been met. No more than 1 failure to submit monthly metrics during a contract year. QC Plan revisions are provided with signed Modifications. Draft with Proposal. Revision made upon return of draft from COR. Updates made as necessary changes are made to the program.
100% Inspection of all contractor metrics for the Quality Control Plan shall be reviewed to ensure compliance. Daily interface with the QC/QA Program manager shall monitor compliance. Surveillance shall follow this QASP. The QC Plan as updated shall be used by the COR for a complete review of matrices. The COR shall review update requirements during change or modification processing.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 3 |
| Develop and conduct a safeguards and security program that promotes a safety and security conscious culture. The program shall contain clear roles, authorities, and accountability while integrating excellence in safeguards and security into all program and research activities. |
| SECTION C & |
SECTION G
| Employees’ fully trained prior to work on the contract. Employee training records maintained on file. All training completed within specified time. 100% compliance required. |
| Periodic Inspection of the Program and 100% Review by the COR of any safety and security reports to ensure 100% Compliance should suffice |
| 4 |
| By end of 5th Program Year 90% of all contractor staff located in the DC & Frederick, MD area, except for regions. Only US citizens are to be employed on this contract. Contractor listing of Key Personnel updated as changed; All substitutions and revisions are properly and timely. |
SECTION C
SECTION H
| Compliance to meet the stated 5-year goal is required. Standard will carry forward into all Award Terms earned. 100% compliance required with US citizen requirement. No Key personnel substitutions without proper notification. All replacements have same or similar qualifications and skills. All change documentation through the COR to the CO/ACO. |
| Periodic Inspection. The COR reviews contractors staffing and personnel records to ensure staff are accessible and located in the Metro area. A QC Plan matrix will ensure compliance. The NBACC COR, CO/ACO, and CA personnel will monitor key personnel through review of replacement data and up dated Key Personnel rosters. |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 5 |
| The work to be performed under this contract will involve access to, handling of, and generation of classified information up to and including Top Secret (SCI). The contractor shall appoint a Security Officer at contract award. Have at time of award a TS/SCI accredited and approved Automatic Data Processing System. |
| SECTION H |
Be prepared to handle and generate classified information up to and including Top Secret (SCI). Appoint a Security Officer at contract award.
Have no Security Violations. 100% Compliance required.
100% Inspection. The COR will monitor the appointment of a Security Officer at award as a checklist or QC Plan item. The need to have an SCI Approved ADPE Accredited system with sufficient employees to operate on date of contract award will be monitored by the COR.
| 6 |
| Contractors shall foster a Bio Threat and Bio Forensics program that prevents misconduct in management and research and deals forthrightly with possible misconduct associated with research for which Department of Homeland Security funds have been provided or requested. |
| SECTION H |
Comply with all administrative process; Brief scientific and admin. Staff on policies, procedures and importance of compliance. Take immediate and appropriate action as soon as misconduct is suspected or alleged; and Report to the (ACO) any decision to initiate an investigation. 100% compliance required.
Periodic Inspection by the COR and Govt. Program Managers shall ensure identification of all misconduct in research. The reporting required to the CO/ACO shall document necessary actions taken by the contractor.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 7 |
| The contractor shall notify the CO/ACO of situations where: (1) An immediate health hazard is involved; |
(2) There is an immediate need to protect Federal funds or equipment;
(3) A probability exists that the alleged incident will be reported publicly; or (4) There is a reasonable indication of possible criminal violation.
SECTION H
Appropriate action taken if at any stage of an inquiry or investigation if any of the cited conditions exist:
Timely notification to the COR/ACO upon becoming aware of a condition. (Immediate to NLT 24 Hours) Not more than one late notification in a calendar quarter and not more than one failure to report in a contract year.
Periodic Inspection of the Contractors QC/QA Plan will allow for surveillance by the COR of required reporting and notification to the ACO of situation reports.
| 8 |
| Contractor complies with all conflict of interest rules. Should a COI exist the Contractor shall provide a proposal(s) or procedure or method to rectify and eliminate the COI situation. |
Organizational Conflict of Interest (COI) Report and Plans
SECTION H
Management and Sponsorship Plans
No Conflict of Interest (COI) remains in effect after recognition. Actions in place to identify COIs prior to their occurrence. No COI allowed to rise within the prime Contractors parent organizations or corporate structure.
Report as any COI is noticed.
Required for all as soon as noted.
100% Inspection. Contractors QC Plan should contain procedures to require identification and development of elimination of any COI. All identified COI items reported immediately to CO. 100 % Review of all reports and COI Plan by the COR and the CO
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 9 |
| Contractors Travel Policy to be provided in writing. Approval of Foreign Travel is allowable only when the Contracting Officer (CO) or Contract Specialist approval is obtained prior to the trip. Approval must be requested at least 30 days before the scheduled departure date for necessary clearances. |
| SECTION G |
Contractor to provide Policy 30 days after award. No more than 1 late foreign travel request in a calendar quarter. No overseas travel without necessary advanced clearance and approval by the CO.
100% review for initial review of Policy. Periodic inspection for revisions and updates. Periodic Inspection will also be performed using travel records and reports
| 10 |
| Perform NBACC Facility Operation and Maintenance to integrate plan, maintain operate, manage, and protect Government-owned/Government Furnished facilities and infrastructure. Develop and implement a system for managing Government real property under the control of the contractor. |
| SECTION F |
| Provide a detailed Contractors Government property program in compliance with the Federal Acquisition Regulation and Supplements thereto. Plan provided within 90 days of transition into the new NBACC facility. No Loss of Government Property. |
| 100% Review of the Plan. No more than one deficiency noted in the program during DHS Property Administrators quarterly oversight. |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 11 |
| The NBACC Contractor will develop and operate an Annual Program and Research Plan through an interactive process with DHS (S&T) (ORD) annually sending a copy to the CO for approval. |
| SECTION C |
| The Research Plan will be completed in draft and provided to the sponsor by 90 days after award for the initial Research Plan and in August of each year. The Research Plan shall include at least four components (1) Annual goals, objectives and performance Metrics for the NBACC FFRDC, (2) Core Support Efforts, (3) Research and Analytic Tasks and (4) NBACC FFRDC Facility Operations. The Sponsors will direct the allocation of contract resources to these components. Changing the resources allocated will require prior written approval of the Sponsors. |
| 100% Inspection by the COR of the output under the delivered research plan shall document all required performance and compliance |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 12 |
| Offeror shall possess, or acquire prior to contract award, a facility clearance and safeguarding capability equal to the TS/SCI stated on the Contract Security Classification Specification (DD Form 254) Have appropriate number of key personnel with access to SCI available for assignment upon contract award. Have SCI certified vault facility or access to such a shielded enclosure in the Washington D.C. metropolitan area from award until transition into the new NBACC facility. |
SECTION H
Have a facility clearance to generate, receive, and store TS/SCI information at contract award in the DC area. Have no reportable security violations of any kind during contract performance. 100% compliance required.
100% Inspection shall be performed by the COR and the SSEB/SSAC Evaluators to ensure the Contractor has the necessary security clearance prior to award. The COR will also review the number of personnel with SCI clearances and the arrangements for a SCI shielded facility for classified processing in the DC & Fredrick MD. area.
| 13 |
| The Contractor will implement a management integration strategy that fosters collaboration within DHS as well as outside experts to support NBACC program objectives. |
| SECTION C |
| Broad based Strategy required at time of contract award and at delivery of Final Quality Assurance Plan. |
| Periodic Inspection and review of the QC performance metrics should allow for the COR to ensure compliance in this area. |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 14 |
| Quarterly Progress Reports |
| SECTION C |
| Quarterly Reports shall be in narrative form with brief and informal content. Reports shall present a summary of work performed for the calendar quarter (C/Q), technical findings and accomplishments and any new issues, problems or dependencies. Include a summary work plan for the upcoming reporting period, and required actions on the part the Sponsors. Reports are due within twenty (20) working days following the end of the C/Q. No more than 1 late report in any PY or AT Year. Late reports rectified within twenty (20) additional working days, no exception |
| 100% Review of Quarterly Reports by the COR shall ensure accuracy and timely submissions with all required attachments |
| 15 |
| Contractor shall hire a CPA certified public accounting firm to conduct and certify: (1) annual financial audits and (2) perform all audits required under OMB circulars or the cost principles applicable to the Contract. |
SECTION C
CPA firm in place or on staff. No failure to provide audits when required. 100% timely performance required.
100% Inspection of all required audits and monitoring of contractors employment and payroll data will provide necessary assurances in this area.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 16 |
| The Contractor shall negotiate, sign and comply with all terms of the Sponsoring Agreement upon contract award. All notices and data provision requirements shall be complied with. |
| Sponsoring Agreement |
| 100% Review and analysis of All advance notifications. Capital cost elements will be provided 30 days in advance. (No exceptions) Other data and reporting will be in accordance with negotiated requirements. |
| 100% Inspection. The COR shall report to the PM and the CO any failure to agree with the requirements of the Sponsoring Agreement |
| 17 |
| The contractor shall comply with all policies and procedures in the Management Plan. The contractor shall perform all DHS Secretary reporting requirements disclosed in Appendix C of the Management Plan. |
Contractor reporting under the Comprehensive review guidelines is required IAW APPENDIX D of the Management Plan Management Plan & Appendix C Appendix D
| 100% compliance required. There are no exceptions to the Work Performance Policies without the approval of the US(S&T). There can be no delay in reporting requirements for information required in any Secretarial reporting requirements without written authority from the CO. Results of the Comprehensive Review shall be accomplished in accordance with the Management Plan. 100% Review. |
| Periodic Inspection will be done by the COR and the Sponsors to ensure all performance policies are accomplished as written. |
Periodic Inspection will be accomplished by the COR to determine if all required periodic reports have been made. 100% Inspection shall be accomplished for the Comprehensive Review. Each review shall be individually reported to the COR and CO.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 18 |
| A revision Plan shall be furnished the COR for all updates to the Research Plan. A normal submission will be on a monthly basis as changes and improvements are made to the Research Plan. Modification request packages must be accompanied by a revision to the Research Plan. |
| SECTION C |
| 100% review by the COR and the CO during negotiation of any performance changes, contract revisions, review of Financial Reports or updates to the Research Plan. |
| 100% review by the COR and the CO during negotiation of contract modifications and review of Financial Reports or updates to the Research Plan. |
| 19 |
| Contractor shall file Financial Reports with the COR on a monthly basis |
| SECTION E |
| No failure to report and file reports as required by the SECTION. E provision |
| 100% Review of all Financial Reports by the COR and CO |
| 20 |
| Consent for Subcontract Approval see 52.244-2 |
Small Business Subcontracting Plan 52.219-9. Small Disadvantaged Business Participation Reporting 52.219-25
| SECTION I |
| Review and approval required by the CO for all subcontractors. |
SB subcontracting plan required Semi Annually or As Required by Contract Small Business provisions. No failure to report timely to the COR and CO during the full period of contract performance. SDB Report required 1 Time upon Contract Completion.
100% review of all requests by the COR and the CO. Approval of all Subs by the CO prior to use or employment.
100% review and analysis by the COR, CO, and SADBUS of all reports.
100% Review of final SDB report.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 21 |
| When performing Projects at the NBACC for Federal agencies other than the Sponsors the contractor shall follow all written guidance and requirements contained in the contract and / or provided by the COR or CO. |
SECTION C
The following conditions must be met:
-The work is consistent with the duties and responsibilities of the NBACC. .
-The NBACC Contractor has received prior written approval of the Sponsors -Funding for the projects has been transferred from the funding agency to DHS and added to the contract -The NBACC Contractor and the sponsoring agency or agencies fully disclose all aspects of the work being performed, No more than 1 failure in this performance item during a six-month contract period. Failures are corrected in 5 working days.
Periodic Inspection of all workload being processed through the NBACC/FFRDC to DHS shall indicate and document compliance in this area. All outside work requires 100% Approval by the PM, the Director and the COR. The Contracting Agency will note final compliance.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 22 |
| When performing Projects at the NBACC, the contractor will comply with all applicable regulatory requirements associated with the safe and ethical operation of a BL-4 facility. |
| SECTION J – List of Authorities |
(Attachment 13 to the RFP) ; Section C.
| Contractor shall establish a Regulatory Control Plan to ensure compliance with all regulatory requirements, including, but not limited to, biosafety, select agent handling, care of animals, human use, evidentiary standards, and environmental. . Checklists and sign-off forms will be developed to verify the regulatory requirements have been met. No more than 1 failure during a six- month contract period. Regulatory Control Plan revisions are provided with signed Modifications. Draft with Proposal. Revision made upon return of draft from COR. Updates made as necessary changes are made to the program |
| 100% Inspection of all compliance checklists and schedule to allow the COR and the Contract Administrator to monitor compliance. |
FOR THE FOLLOWING ATTACHMENTS 1 AND 2 SEE THE CONTRACT FILE
1. Listing of Applicable Directives from Contract Section J.
2. Comprehensive List of Data Item Deliverables from Contract Section F
3. Listing of NON-QASP items for periodic review / inspection.
NBACC and FFRDC Non QASP Items for Periodic Review and Insight by the COR.
Other Contract requirements are subject to being made a part of this listing from time to time. All contract requirements are to be performed to standards at all times notwithstanding inclusion on or exclusion from the QASP or SDS.
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 1. |
| The Contractor shall submit to the Contracting Officer (CO) through the COR, an annual labor report of all employees covered by the Service Contract Act who have performed work under this contract. |
| SECTION F |
| Report shall cover, 15 April (or contract start date) through 14 April for the first contract period and 15 to 14 April of each successive year. Service employees identified by their occupational classes, wage classification, and date hired. Report shall include rate of pay, overtime rate, and all fringe benefits. This report shall be submitted by 30 April of each year. No report more than 10 days late in 5-year period. |
| 100% Inspection of the required labor report in April of each year by the COR as it is processed to the CO provides the necessary assurance of full compliance each year. |
| 2. |
| Contractor completes all required reporting of Theft, Fraud Waste and Abuse (FWA), and Freedom of Information Act (FOIA) cases. |
| SECTION H |
| Contractor reports timely Theft, FWA, and FOIA cases to the proper authorities and the CO. No more than 1 late report in a 90-day period. No failure to report any case. |
| Periodic Inspection. COR shall review all reports on the way to the CO. Monitor timeliness in compliance with reporting and requiring directives. |
| 3. |
| Contractor submits accurate and complete payment vouchers (SF1034) in the periods, form and format as specified in the contract. |
SECTION G
| Not more than 2 vouchers returned for corrections in any 12-month period. |
| 100% Inspection of payment vouchers and Customer Complaint by the Payment Office. All submitted and returned vouchers will flow through the CO and COR |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 4. |
| The contractor shall file with the CO a certificate of insurance and workman compensation coverage within 30 days after award as required by the contract terms and conditions |
SECTION H
| Certificate provided prior to start of performance and revision forwarded within 5 days of any material change or reduction in coverage. 100% compliance required |
| 100% Inspection of the provided insurance policies and changes. This is a deliverable set forth in the contract Schedule and will be part of the COR checklist monitored items. |
| 5. |
| Total Compensation Plan |
| SECTION L |
| With Proposal. Complete and accurate |
| 100% Review at RFP Receipt |
| 6. |
| Contractor Processing and Performance of Contract Changes and Modifications. |
| SECTION I |
| Proposals for changes submitted as negotiated. All new work performance completed by due dates. No more than one late proposal in a 6-month period. 100% of late or overdue performance items negotiated to a revised delivery time with the CO/CA/ or COR as appropriate. |
| 100% Review of all modifications and Periodic Inspection of all in progress work by the COR will see to compliance for this item. |
| 7. |
| The Contractor agrees to inform, instruct, and train its employees of its and their obligations under the safety provisions. All training has been completed as required by contract directives and employee records annotated to evidence all training. |
| SECTION C |
| No Reportable Safety Violations. All training completed as required by existing contract terms, conditions and directives. 97% of all employees have required training within 30 days of reporting to work. No training failures without remedial action. |
| Periodic Review of training records indicates 100% Compliance. |
| NO. |
| PERFORMANCE MEASUREMENT |
| CONTRACT |
SECTION
PERFORMANCE STANDARD
METHOD OF SURVEILLANCE
| 8. |
| The Contractor shall not employ, or continue employment, of employees identified as a potential threat to the health, safety, security, general wellbeing, or operational mission of the installation or its population. The contractor shall develop procedures to encourage employee retention and shall implement a method for replacement that will ensure performance standards as required continue to be met should a loss of employee take place. |
| SECTION H |
| Contractor’s retention program for employees implemented at or before time of contract award. No employees retained on staff who are identified as a potential threat to the mission of DHS, The NBACC or the Installation. |
| Periodic Inspection and Customer Complaint procedures in effect will provide adequate stewardship of this item to allow for determination of compliance. |
| 9. |
| Prior to retention of any consultant(s), other than those, included in the initial proposal, the contractor shall obtain advance written approval from the CO. |
| SECTION G |
| Complete compliance required. Not more than one failed reporting in a 6-month period. |
| 100% Inspection. Personnel reports, invoicing documents and approval requests will be used by the COR and ACO to monitor consultants use |
Attachment 12 to HSHQDC-15-R-00050 Page 20
File details come from the government source that posted it. Updated .