Attachment_1_-_PWS_(thru_A0004).pdf

U.S. CUSTOMS AND BORDER PROTECTION

ADVANCED TRAINING CENTER

HARPERS FERRY, WEST VIRGINIA

BASE OPERATION SUPPORT (BOS)

SERVICES

PERFORMANCE-BASED

WORK STATEMENT

JULY 2013 (A0004)

1. INTRODUCTION

1.1. Performance Objectives.

1.1.1. Optimum longevity of all building systems through a well-managed operations, maintenance, and repair program.

1.1.2. A rapid, smooth transition from contract start to full operational capability, including good faith resolution of pre-existing deficiencies.

1.1.3. Strict compliance with manufacturer recommended scheduled maintenance or other Government approved standard of equal or higher level.

1.1.4. Accurate diagnosis and prompt resolution of system problems identified through service calls, preventive maintenance, or Contractor-initiated, proactive inspections.

1.1.5. An aggressive Contractor inspection system (quality control) that emphasizes on-going systematic analysis of potential problems so as to reduce the probability of future system failures.

1.1.6. Contractor performance consistent with the need to keep the contracting officer’s representative (COR) informed of current status of building systems, anticipated service interruptions, and other vital information.

1.1.7. Maximum customer satisfaction through prompt, courteous resolution of customer concerns.

1.2. Mission of the ATC. The ATC develops and conducts training courses and education services for CBP Officers and Border Patrol Agents as well as administrative personnel. In addition, as a community partner, the ATC provides training and facilities to other Federal, State, and local agencies and the private sector. Courses consist of multiple running sessions ranging from one to six weeks in duration. The ATC also hosts multiple meetings of Government groups.

1.3. Facility Use. The ATC has an average daily guest count of approximately 150 to 300 resident guests, including a service staff of approximately 110 personnel. Attendance will vary with the season; the heaviest attendance is anticipated in the winter, early spring, and summer.

The ATC will conduct training for 49 weeks per year, excluding the one-week period over the Thanksgiving holiday and the two-week period over the Christmas and New Year’s Holidays.

1.4. Facility Description. The site is comprised of approximately 152 acres and lies adjacent to Schoolhouse Ridge Road. The site includes two (2) storm water drainage ponds. The construction of the facility began in 2005 and currently includes individual buildings that together have a combined square footage of approximately 313,000 square feet. Buildings include: a Global Borders College; two Gate Houses; two Warehouses, an Administration Building; a Tactical Training Building; four Mock Scenario Areas consisting of an airport, land border, a hotel/motel/warehouse structure, and processing buildings for students to enter into the mock scenario area; an Armory; a Firing Range; several Armored Magazines; a Water Treatment Building; a Wastewater Treatment Plant; a Helipad; five Modular Buildings for office and classroom space; a historic School Building currently used for offices; and a building currently used as a Security Center, a Shower & Locker Room addition to the Tactical Training Building;

a Dining Facility; and a Welcome / Security Center with two additional Gate Houses. Currently awaiting construction commencement are the Dormitories and Conference Center. When the future Welcome / Security Center opens, the existing center will be converted to an Occupational Health Building. See attachment 1A Facility for estimated square footages for each location.

1.5. Statement of Need (Scope)

1.5.1. General. This contract includes all labor, supervision, tools, materials, equipment, transportation, and management necessary to provide for all facility systems operations and service support to include minor construction for the ATC in Harpers Ferry, West Virginia. All equipment, supplies, components or systems acquired or installed in the provision of these services become the property of the Government.

1.5.2. Contract Type. The anticipated contract is a combination firm fixed-price / indefinite delivery/ indefinite quantity (ID/IQ) contract.

Type of Work (IAW

PWS

Section):

Services:

6.1 O&M

6.2 Janitorial

6.3 Grounds/landscaping

6.4 Snow/ice removal

6.5 Pest control

6.6 Trash, recycling, and

hazmat disposal

Minor Repairs 6.7.1

Major Repairs* 6.7.2

Minor Construction 6.7.3

Ordering Mechanism:

Included as part of the initial task order issuance at time of ID/IQ contract award

Total estimated amount of minor repairs is funded via the minor repairs line item listed on attachment 2 with initial task order issuance. COR can approve firm fixed priced minor repairs within the allowable price range.

Each repair is considered its own requirement and can be awarded by the CO separately via standalone Firm Fixed Price task order against the ID/IQ contract.

Each minor construction project is considered its own requirement and can be awarded by the CO separately via standalone Firm Fixed Price task order against the ID/IQ contract.

Price Range:

Included as part of the contractor’s firm fixed price (see attachment 2)

Individual orders each valued at ≤ $2,000 or ≤ $2,500 (depending on the type of repair).

>$2,000.01 ≤ $150,000 for DBA

>$2,500.01

>$2,000.01 ≤

$150,000. DBA

Cumulative estimated amount of minor repairs will not exceed $250,000 per year.

≤$150,000 for

SCA

*subject to Davis Bacon Act (DBA) or Service Contract Act (SCA), depending on the type of repair.

1.5.3. Scope of Services. As part of the fixed-price component the Contractor shall provide all facility operations and maintenance services (PWS Section 6.1); janitorial services (PWS Section 6.2); grounds maintenance and landscaping services (PWS Section 6.3); snow and ice removal services (PWS Section 6.4); pest and animal control services (PWS Section 6.5); and trash and refuse removal, recycling services, and hazardous waste disposal (PWS Section 6.6). Major Repairs and Minor Construction (Section 6.7.2) with estimated cost over $2,000.01 will be acquired using firm-fixed-price Indefinite Quantity (IQ) task orders, subject to the Service Contract Act (SCA) or Davis Bacon Act (DBA). Minor Repairs valued at or below $2,000 or $2,500 (depending on the type of work being performed) will be procured in accordance with Section 6.7.1 of this PWS.

1.5.4. This performance work statement emphasizes Contractor “system” responsibilities. The term “system” means all components normally associated with the system even if not individually identified in the PWS. The term “system” encompasses all ancillary parts required for the total system to properly function as intended and accomplish its purpose.

1.5.5. The major functional areas of this PWS are facility system operations, facility support services (including custodial, grounds maintenance, trash and refuse removal, pest control, and snow and ice control), repairs (both minor and major), minor construction, and the computerized maintenance management system (CMMS), for work orders and service calls.

1.5.6. System operations encompass operation and preventive maintenance of facility and infrastructure systems, roof and parking lot maintenance.

1.5.7. Facility services encompasses custodial services, refuse and recycling collection and disposal, snow and ice control, pest and animal control, grounds maintenance and landscaping.

1.5.8. Minor and major repair and minor construction are further defined in section 6.7 of this

PWS.

1.5.9. Computerized Maintenance Management Systems (CMMS). Encompasses tracking and reporting information related to service calls, preventive maintenance, repairs, and work order requests from receipt to completion.

1.5.10. CBP FM&E has instituted the use of TRIRIGA at CBP facilities. The Government anticipates TRIRIGA software to be implemented at the ATC during the period of performance of this contract. The date of implementation has not been determined. The contractor shall ensure the CMMS used is compatible with TRIRIGA.

1.5.11. The contract requires the contractor to operate, maintain, and repair all mechanical, electrical, plumbing, and utility systems installed in the buildings, including air-conditioning equipment and systems, air-handling/distribution equipment and systems, domestic water equipment and systems, electrical equipment and indoor - outdoor lighting systems, heating equipment and systems, HVAC systems and energy management controls and monitoring equipment, sanitary sewage equipment and systems, storm drainage equipment and systems, underground utility systems, portable fire extinguishers, and all components of systems listed above whether visible or not, such as plumbing below ground and wiring within walls. The contractor’s responsibility for utility systems begins immediately at the point where the local municipality or other provider terminates its service. The contract includes all building support services, including: potable water, gas, electricity, sewer, chilled water, condenser water, steam supply, and condensate lines.

1.5.12. Equipment List. A master inventory equipment list is contained in Attachment 1B (Equipment List). Equipment may be added or deleted from this requirement by the Government via bi-lateral modification IAW FAR 52.212-4.

1.5.13. Hours of Operations. Government core duty hours are Monday through Friday, 0600 to 1800. Some mission situations will require the Contractor to work outside core duty hours. These situations include, but are not limited to, disruption of services, e.g., unscheduled/scheduled outages, scheduling of facility services, or contingency accidents/incidents, or other emergencies.

1.5.14. Office Closures. Extreme weather conditions, other emergency situations, and other acts of nature (e.g., floods, earthquake) may warrant an office closure or a delay in normal operating hours. The CO will inform the Contractor of the operating decision.

1.5.15. Emergency Situations. Building Operations During Emergency Situations. The Contractor shall operate the building during all emergency situations including fires, accident and rescue operations, contractor or Government personnel strikes, civil disturbances, natural disasters, utility service outages and military contingency operations. Emergency situations and contingency operations at the facilities may require the Contractor to operate either for an extended schedule or on a curtailed basis, as directed by the Contracting Officer (CO).

1.5.16. Interruptions. The Contractor’s services may be interrupted for fire drills, or other emergency training exercises or classes in conjunction with the Pentagon Force Protection Agency Evacuation and Emergency Program. The Contractor shall be expected to participate in the fire drills or other emergency training exercises or classes and such participation will be considered when assessing the contractor’s performance quality level for the affected period.

1.5.17. Place of Performance. CBP Advanced Training Center, 440 Koonce Road, Harpers Ferry, WV 25425. See Attachment 1A (Facility List) for a listing of buildings/areas covered.

1.5.18. Excluded Items. The items excluded from the contractor’s liability are:

1.5.18.1. Security systems

1.5.18.2. Fire Alarm systems

1.5.18.3. Telecommunication systems

1.5.18.4. Dining Facility Kitchen appliances and equipment (except for ductwork above the ceiling, and any fire suppression equipment which are included in the scope)

1.5.18.5. Equipment owned by servicing public utilities

1.5.18.6. Upgrade of software or software licenses (to include building automation systems

(BAS))

2. DEFINITIONS AND ACRONYMS

Acronym or Term

Definition

Architectural and Structural

All building systems customarily included in CSI Divisions 2, 3, 4, 5, 6, 7, 8, 9, 10, and 13 to include building core and shell, building improvements and finishes, and exterior site improvements (e.g., paving, walkways, exterior lighting, etc.), but excluding equipment owned and operated by tenant agencies or concessions contractors unless indicated otherwise. Includes locksmith services, touch-up painting, door, ramp maintenance, signage and directories.

BAS building automation systems

BOP Building Operating Plan

Breakdown

The stoppage or collapse of equipment of a facility, or a component thereof, that requires immediate corrective action to restore it to an operating condition.

CAFM Computer-aided facility maintenance system

Clean

Removal of dirt or impurities. As used for acceptance of work, means gleaming, bright, free from dirt, contamination or impurities, unsoiled, unstained, neat and tidy, having no flaws or roughness, clear, regular or having few corrections.

CMMS Computerized maintenance management system. A database and application software package that automates the work orders and record keeping requirements.

Contracting Officer (CO)

The government employee with the authority to enter into, administer, make changes to and terminate contracts and make related determinations and findings.

Contractor Representative

A person(s) designated by the Contractor to be the Company’s authorized representative and agent. One such person shall serve as the Government’s principal point of contact.

Contractor

The term Contractor refers to both the prime Contractor and any subcontractors. The prime Contractor shall ensure that subcontractors comply with all of the requirements of this PWS.

Definition

COR

Contracting Officer’s Representative. The individual designated by the Contracting Officer to direct the technical aspects of the Contractor’s performance within the limits of the delegated authority. A COR may not change the contractual requirements nor obligate the government in anyway.

Core Hours Monday through Friday, 0600 to 1800.

Construction Debris

Includes, but is not limited to plaster, wallboard, stone, ceramic tile, contaminated wood, etc. Contaminated wood includes, but is not limited to scrap lumber, crates, wooden boxes, pallets, and skids.

Customer Satisfaction

Customer’s opinion of the quality level of the work accomplished.

Defect Failure in workmanship or quality of services, or a flaw in a supply item.

DBA Davis Bacon Act Disaster Preparedness

The activities and measures designated or taken to protect resources from the effects of attacks, natural disasters, and major accidents; to restore primary mission assets after these events; and to fulfill the humanitarian relief responsibilities of commanders.

Domestic Hot Water System

Domestic hot water systems consist of but are not limited to hot water heat exchangers, pumps, fans, make-up systems, expansion tanks, instrumentation, water treatment, and other associated equipment.

Electrical

All building and site systems of the types generally included in Division 16 in RS Means Facilities Construction Cost Data, with the exception of Control Systems, Telecommunication Systems, Security Systems, and equipment owned by a servicing public utility.

Emergency Backup Power Systems

Systems include, but are not limited to, diesel generators, gas generators, UPS systems, storage tanks, System Control and Data Acquisition (SCADA) systems, and automatic transfer panels.

External Architectural and Building Systems

System includes, but is not limited to, bollards, handrails, ladders, and signage.

Exterior Electrical Distribution System

System consists of, but not limited to, overhead and underground electrical distribution lines, transformers, manholes, substations, switching stations, electrical vaults, exterior lights, meters, low voltage electrical wiring devices, parking lot lights, compound lighting, building exterior lights, and electrical equipment.

Federal Acquisition Regulation (FAR)

A Federal regulation establishing uniform policies for acquisition by all executive agencies.

Fire Protection and Detection

Systems consists, of but are not limited to, fire pumps, fire alarms, smoke/heat detectors, fire suppression sprinkler system, and the associated electronics and computer hardware and software.

Definition

Systems GFE Government Furnished Equipment Hazardous Material

Hazardous material as defined by the US Environmental Protection Agency.

Heating, Ventilation and Air-Conditioning

(HVAC)

HVAC includes all systems with the function of providing ventilation or temperature control to building spaces. HVAC equipment is a subset of Mechanical, Electrical and Controls equipment and systems, and intersects the definitions of each of these. Includes all components, devices, equipment and associated systems, including compressors, blowers, motors, drive assemblies, fans, service valves, dampers, condensers, cooling coils, piping, pumps, purge units, controls systems and wiring, duct work, burner assemblies, combustion chambers, thermostats and temperature controls, registers, condensate drip pans and drains, grills, evaporators, air filters, and all other items of equipment essential to the proper operation of the HVAC equipment and systems in accordance with manufacturer’s recommendations. Includes high and low pressure systems.

IAW In accordance with.

Interior Architectural and Structural Systems

Includes, but is not limited to, all architectural and structural maintenance and repairs to the facility interior including glass window panes, Americans With Disabilities Act door operators, interior and exterior doors (hardware, trimming, adjusting and changing), door-locks, door hinges, door stops, stairways; air-conditioning and air handling equipment; interior walls, floor coverings, concrete floors, ceramic tile, interior stairways, ceiling systems and ceiling tile, Venetian blinds, bathroom fixtures, shower room fixtures, partitions between stalls, sinks and toilet fixtures, soap dispensers, paper towel and toilet paper holders. Work includes: touch up painting, caulking, sealing and spackling, and operational performance checks.

Major Repair

Includes all actions to diagnose equipment malfunctions and restoration of broken, damaged, or failed devices, equipment, parts or systems to an acceptable operating or usable condition, that is beyond the scope of services performed under fixed priced portion of this contract, valued at or above $2,500 per repair (for Service Contract Act (SCA) covered work) or $2,000 per repair (for Davis Bacon Act (DBA) covered work). Major Repairs will be solicited and awarded using the procedures set forth in Sections 6.7.4 of this

PWS.

Minor Construction

Includes construction, alteration, or repair (including dredging, excavating, and painting) of buildings, structures, or other real property. Minor construction projects valued between $2,000.01 - $150,000.00 shall be awarded by task order. All work estimates shall be consistent with ordering procedures detailed in section 6.7.4 of this PWS.

Minor Repair

Includes all actions to diagnose equipment malfunctions and restoration of broken, damaged, or failed devices, equipment, parts or systems to an acceptable operating or usable condition, that is beyond the scope of services performed under fixed priced portion of this contract, valued below $2,500

Definition per repair (for Service Contract Act (SCA) covered work) or $2,000 per repair (for Davis Bacon Act (DBA) covered work). Minor repairs can be authorized in writing by either the COR or the CO IAW section 6.7.1 of this PWS.

Miscellaneous Systems

System consists of but is not limited to environmental detection alarms;

loading dock lifts, grounding wires; manhole access devices; lightning protection systems and associated hardware; and egress lighting consisting of luminescent strips in hallways, directional arrows, and field panels.

Natural and Compressed Air/Gas System

System consists of but not is limited to natural and compressed air/gas distribution lines, piping, valves, regulators, and meters.

Non-Core Hours All hours outside core hours.

OEM Original Equipment Manufacturer OEP Occupant Emergency Plan. Details what the building occupants shall do in case of an emergency. The plan identifies fire wardens, shelter in place locations etc. The Contractor shall support all OEP efforts to the fullest extent possible

Plumbing System

Consists of, but is not limited to, all water distribution lines, sanitary sewage lines, roof drainage components, fire suppression systems, distribution boxes, valves, piping, fittings, fixtures, gutters, gauges, vents, and roof jacks.

PM Preventive Maintenance. Include, but not be limited to, periodic inspection, testing, cleaning, touch-up painting, lubrication, and adjustment; insulation of equipment; lubricating and oil replacement; filter cleaning and replacement;

minor parts replacement, and repairs required to keep systems and equipment in optimum operating condition and to minimize malfunction, breakdown, and deterioration of equipment and comply with OEM requirements.

PMP Preventive Maintenance Plan Quality Assurance (QA) Program

A program implemented by the Government to evaluate the output quality and responsiveness of the Contractor to ensure that the Government receives the intended services at an acceptable level of performance. The Government’s Quality Assurance Program is not a substitute for the Quality Control Program implemented and administered by the Contractor.

PWS Performance Work Statement Quality Control (QC) Program

The Contractor’s system of controlling the quality of equipment, systems, or services to insure that requirements of the PWS are met. The Contractor is responsible for QC and for offering the Government only high quality supplies and services.

Roof Systems Consist of but are not limited to built-up, antenna, asphalt and fiberglass shingles, rubber membrane, corrugated metal, and standing seam metal roofing types.

Sanitary Sewer System

System consists of, but is not limited to, sanitary sewer lines, main connections, septic tank systems, oil/water separators, and grease traps.

Service Calls Unscheduled maintenance of equipment and systems; installation of equipment and miscellaneous items; locksmith services; relocation of equipment, materials, and devices; and miscellaneous services.

Definition

SCA Service Contract Act—prevailing wages for non-professional services.

Solid Waste Includes all trash and refuse that is not appropriate for recycling, composting or hazardous material disposal.

SOMM System Operation Maintenance Manuals Storm Water System

Storm sewer lines, risers, inlets, catch basins, sump pumps, surge tank, perforated sub-drains, oil/water separators, and piping.

System

A combination of related elements organized into a complex whole to perform a function. Includes all components and ancillary parts necessary to accomplish the intended purpose of the system, whether or not these items are specifically listed in the PWS.

UPS Uninterruptible power systems.

Universal Wastes As defined by the Environmental Protection Agency (EPA).

VTE Vertical Transportation Equipment. Include elevators, escalators, dumbwaiters, lifts, etc.

Water Distribution System

System consists, of but not limited to, water treatment equipment, water storage tanks, all associated controls, water lines, valves, hydrants, meters, underground irrigation systems, non-potable/reuse systems, underground and above ground fire suppression systems, and meters. Drinking water system elements include distribution mains, arterial mains, filters, water storage reservoirs, and system accessories such as, but not limited to, valves, service connectors, state certified backflow testers, and backflow preventers.

Work Order Request

Request for work generated in the CMMS.

3. REFERENCES

The following publications are incorporated by reference as setting quality, performance, and design standards for work. Unless a specific date is provided, references are for the current edition published at the time of issue of the solicitation, to include any addenda or errata published by the issuing organization. The Contractor is responsible for obtaining all referenced documents at its expense, with the exception of the Public Buildings Service Operations and Maintenance Standards Draft and the Facilities Standards for the Public Buildings Service (PBS P100) which will be provided by the Government. The Government reserves the right to adjust or amend this list as needed.

3.1. Public Buildings Service Operations and Maintenance Standards Draft

3.2. Facilities Standards for the Public Buildings Service (PBS P100)

3.3. SMACNA Sheet Metal and Air Conditioning Contractors National Association

HVAC Systems Testing, Adjusting & Balancing

3.4. AHERA Asbestos Hazard Emergency Response Act

3.5. ASHRAE Guideline 1HVAC Commissioning Process

3.6. ASHRAE Guideline 4 Preparation of Operating and Maintenance Documentation for Building Systems

3.7. ANSI/ASHRAE Standard 15 Safety Code for Mechanical Refrigeration

3.8. ANSI/ASHRAE Standard 34 Number Designation and Safety Classification of

Refrigerants

3.9. ANSI/ASHRAE Standard 55, Thermal Environmental Conditions for Human

Occupancy

3.10. ANSI/ASHRAE Standard 62, Ventilation for Acceptable Indoor Air Quality

3.11. ANSI/ASHRAE Standard 100, Energy Conservation in Existing

Buildings/Commercial

3.12. ANSI/ASHRAE Standard 111, Practices for Measurement, Testing, Adjusting, and Balancing of Building Heating, Ventilation, Air-Conditioning, and Refrigeration Systems;

3.13. ASME Boiler and Pressure Vessel Code

3.14. ASME CSD-1 Control and Safety Devices of Automatically Fired Boilers

3.15. National Board of Boiler and Pressure Vessel Inspectors, National Board

Inspection Code

3.16. OSHA 29 CFR 1910 and 29 CFR1926

3.17. CSI Master Format

3.18. Clean Air Act

3.19. Clean Water Act

3.20. EPA Green Book

3.21. EPA Purple Book

3.22. FMR Federal Management Regulations

3.23. GSA SEMS Sustainable Environmental Management System (GSA.GOV/SEMS)

3.24. International Building Code

3.25. International Fire Code

3.26. International Plumbing Code

3.27. International Mechanical Code

3.28. NETA Maintenance Testing Specification for Electrical Power Distribution

Equipment and Systems

3.29. NFPA 10, Standard for Portable Fire Extinguishers

3.30. NFPA 12, Carbon Dioxide Extinguishing Systems

3.31. NFPA 12A, Standard on Halon 1301 Fire Extinguishing Systems

3.32. NFPA 13, Installation of Sprinkler Systems

3.33. NFPA 17, Dry Chemical Extinguishing Systems

3.34. NFPA 17A,Wet Chemical Extinguishing Systems

3.35. NFPA 25, Standard for the Inspection, Testing, and Maintenance of Water-Based

Fire Protection Systems

3.36. NFPA 70, National Electrical Code (NEC)

3.37. NFPA 70E,Standard for Electrical Safety in the Workplace

3.38. NFPA 72, National Fire Alarm Code

3.39. NFPA 80, Standard for Fire Doors and Other Opening Protectives

3.40. NFPA 85, Boiler and Combustible Systems Hazards Code

3.41. NFPA 92A, Standard for Smoke Control Systems Utilizing Barriers and Pressure

Differences

3.42. NFPA 92B, Standard for Smoke Management Systems in Malls, Atria, and Large

Spaces

3.43. NFPA 96, Standard for Ventilation Control and Fire Protection of Commercial

Cooking Operations

3.44. NFPA 101, Life Safety Code

3.45. NFPA 105, Standard for the Installation of Smoke Door Assemblies and Other

Opening Protectives

3.46. NFPA 110, Standard for Emergency and Standby Power Systems

3.47. NFPA 111, Standard on Stored Electrical Energy Emergency and Standby Power

Systems

3.48. NFPA 2001, Standard on Clean Agent Fire Extinguishing Systems

3.49. NICET National Institute for Certification in Engineering Technologies publications and issuances

3.50. NIOSH National Institute for Safety and Health publications and issuances

3.51. DOE/EE-0157, International Performance Measurement and Verification Protocol

3.52. R.S. Means Facilities Construction Cost Data

3.53. USGBC LEED for Existing Buildings (LEED-EB)

3.54. USGBC LEED for Green Housekeeping

3.55. USGBC LEED for Integrated Pest Control

3.56. USGBC LEED for New Construction

3.57. NEMA TP-1, National Electrical Manufacturers Association, Guide for

Determining Energy Efficiency for Distribution Transformers

3.58. NEMA MG-1. National Electrical Manufacturers Association, Motors and

Generators

3.59. NEMA Application Guide for AC Adjustable Speed Drive Systems

3.60. ANSI/IWCA I-14.1, Window Cleaning Safety Standard

3.61. Safe Drinking Water Act, PL 99-339, as amended

3.62. Title 40 CFR, Part 761, PCBs in Electrical Transformers

3.63. Title 40 CFR, 141.43, Sections A and D, Environmental Protection Agency Safe

Drinking Water

3.64. Executive Order 13508

3.65. EISA 2007, Section 438

4. GOVERNMENT FURNISHED SPACE, EQUIPMENT, AND SERVICE

4.1. Electrical power at existing outlets for the Contractor to operate equipment that is necessary in the conduct of its work.

4.2. Hot and cold water as necessary, limited to the normal supply provided in the building.

No special heating or cooling of the water will be provided.

4.3. The Gaynor Property and Kelly Closure Warehouse are available for contractor use. Any existing equipment within CBP space, such as lockers, tables, benches, chairs, etc., placed within the building by the Government may be used by the Contractor during the period of performance provided authorization is received from the COR. This space and equipment must be kept neat and clean and returned to the Government at the end of the period of performance in reasonably the same condition as at the time of receipt.

4.4. When TRIRIGA is implemented at the ATC, the Government will provide GFE to the contractor to access TRIRIGA (either on-site PCs, or remote via MobiKeys or laptops and FOBs).

The Government will provide training to the contractor to adequately utilize TRIRIGA.

4.5. Space in the building for the storage of an inventory of supplies and equipment that will be used in the performance of work. The Contractor shall maintain this space in a clean, neat, and orderly condition. Under no circumstances may the Contractor store flammable or explosive liquids (naphtha, gasoline, etc.) in the building. The Government will not be responsible in any way for damage or loss to the Contractor's stored supplies, materials, replacement parts, or equipment.

4.6. The Contractor or the Contractor’s personnel shall not use Government property in any manner for any personal advantage, business gain, or other personal endeavor. The Contractor shall be liable for all misuse or unauthorized use of Government property.

5. CONTRACTOR FURNISHED SUPPLIES, EQUIPMENT, AND SERVICES

5.1. The Contractor shall provide all labor, services, supplies, material, and equipment necessary to efficiently and effectively perform the requirements required for contract performance that are not defined in Section 4 of this PWS (Government Furnished Space, Equipment, and Service).

5.2. Replaced and Refurbished Parts Standards. The contractor shall provide new or factory reconditioned parts and components when providing maintenance and repair services as described herein. The Contractor shall ensure all replacement units, parts, components, and materials used in the maintenance, repair, and alteration of facilities and of equipment are compatible with the existing equipment on which it is to be used; are of equal or better quality than original equipment specifications; comply with applicable Government, manufacturer, commercial, or industrial standards; and are used in accordance with original design and manufacturer intent. If the original manufacturer has updated the quality of parts for current production, Contractor shall ensure parts supplied are equal to or exceed the updated quality. The contractor shall retain the parts replaced for at least 10 working days after completion of the job and make these parts readily available for inspection by the COR upon request.

5.3. Manuals and Instructions. The Contractor shall obtain and maintain manufacturer's operating instructions and maintenance manuals on all new equipment installed by the Contractor. These documents are property of the Government and the Contractor shall turn them over to the COR during the transition-out period. All manuals, SOPs, or instructions for CBP equipment, components or systems that are acquired, written or developed for CBP become Government property.

5.4. Items not Meeting Standards. If materials, equipment, or components used by the contractor are found to be unacceptable to the Government, the Contractor shall, at no additional cost to the Government, remove, replace, and rework material, equipment, and components so that the contract requirements are satisfied.

5.5. Submittals. The Government reserves the right to require the Contractor to submit replacement parts and other items for COR approval prior to installation.

5.6. Uniform Requirement. The Contractor shall require all employees to wear distinctive uniform clothing for ready identification, and shall ensure that every employee is in uniform no later than the time specified by the Contracting Officer, or otherwise, no later than ten (10) working days from the date an employee first enters on duty. The uniform shall have the Contractor’s name easily identifiable and attached in a permanent or semi-permanent manner, such as, a badge or embroidery. Employees shall be required to dress neatly, commensurate with the tasks being performed. The contractor shall wear black shirts with the company logo and tan pants (tan shorts are acceptable in the summer).

5.7. Safety and Protective Clothing. The Contractor shall provide safety and protective clothing and equipment to its employees that are appropriate for the task being performed or for the hazards that may be present. These include, as required, protective eye wear, steel tipped shoes, heavy duty gloves, and other safety items and devices. The minimum standard of Personal Protection Equipment shall meet OSHA or CFR requirements, whichever is more stringent.

6. CONTRACT SERVICES AND STANDARDS

6.1. Operations and Maintenance (O&M)

6.1.1. Preventive Maintenance. PM includes the care and servicing by Contractor personnel for the purpose of maintaining equipment and equipment controls in satisfactory operating condition by providing for systematic inspection, detection, and correction of incipient failures either before they occur or before they develop into major defects. The Contractor shall develop and implement a preventive maintenance plan (PMP) for all equipment listed in Attachment 1B.

The Contractor shall plan, schedule and perform PM services on all equipment listed in Attachment 1B. The Contractor will provide PM on a recurring basis and as identified by the original manufacturer’s recommendations, GSA or industry standard, whichever provides the higher standard of service to the Government. Equipment may be added or removed to the inventory via bi-lateral modification. Inspections of building systems will be conducted by the Contractor as part of PM requirement.

6.1.2. Preventive maintenance scheduling shall be proposed by the Contractor and subject to approval by the Government. The Government shall review the PMP and approve or provide comments to the Contractor within two weeks of receipt. During such time, the Contractor shall execute the PM actions indicated on the proposed schedule so the necessary maintenance is not skipped. The PMP shall indicate each item of equipment that requires maintenance. The PMP shall also include the day of the week in which weekly or more frequent PM actions shall be performed, and the week and month(s) that all other PM actions shall be performed for the entire period of performance. The Contractor shall maintain the Plan in a format so that the completion of each PM is clearly indicated in the Plan. Once approved by the COR, the Contractor shall closely adhere to the Plan in order to facilitate the Government’s Quality Assurance Surveillance Plan (“QASP”). If the Contractor finds it necessary to reschedule PM, the Contractor shall submit a written request to the COR detailing the reasons for the proposed change at least five

(5) working days prior to the originally scheduled PM date.

6.1.3. Warranty Maintenance Requests. The contactor shall notify the COR in writing for all Warranty Requests. The Contractor shall identify, diagnose, track and mitigate all warranty actions, unless requested by the COR. The Contractor shall perform work IAW OEM standards to ensure the warranty is not voided.

6.1.4. Maintenance Service Requests. The Contractor shall respond to service requests and initiate corrective actions and identify any repair requirements during normal working hours. The Contractor shall respond to emergency service requests and callback response work requests at all times. The COR may transmit work orders to the Contractor for service request or emergency service request and callback response by e-mail or by creation of a work order. The Contractor shall respond promptly to conditions indicating deficiencies in environmental conditioning, lighting, or condition of the facility or equipment.

6.1.4.1. Emergency Service Request And Response

6.1.4.1.1. Emergency service requests and callback responses are service requests where the work consists of correcting failures that constitute an immediate danger to personnel or property, including but not limited to broken water pipes, stalled elevators with trapped passengers, electrical power outages, electrical problems that may cause fire or shock, gas or oil leaks, major air conditioning or heating problems, etc., or any work considered by the COR to be of an emergency nature.

6.1.4.1.2. The Contractor shall respond to emergency service request and callback response work requests immediately (within the shortest possible time) during normal working hours and within two (2) hours when the work request is made outside of normal working hours. The Contractor shall remain on the job until the emergency situation has been secured and adequate temporary repairs have been made. Permanent repair must be governed by the provisions of the appropriate repairs section. The Contractor shall provide a written accounting of any emergency callback, to include costs and plan for permanent correction of the problem, to the COR the morning of the next working day.

6.1.4.2. Urgent Service Request And Response

Urgent service requests are those service requests where the work consists of correcting failures that interrupt or otherwise adversely impact either CBP operations or building occupant operations. Examples of these types of service requests include, but are not limited to, inoperative electrical circuits, temperature complaints, inoperative lighting above a work station, flush valve stuck open, any malfunctions to equipment that affect the operations of sensitive building occupants, or any work considered by the COR to be of an urgent nature. The Contractor shall respond to urgent work requests within 1 hour during normal working hours.

The Contractor shall remain on the job until the urgent repairs have been made. Permanent repair shall be governed by the appropriate repairs provisions.

6.1.4.3. Routine Service Request And Response

6.1.4.3.1. The Contractor shall respond promptly to routine work requests and complete the required work within 4 hours of notification.

6.1.4.3.2. The Contractor shall immediately notify the COR with a written extension request for extension if the 4 hours period will be exceeded. Where normal working hours end in less than 4 hours from receipt of the service request, the 4 hours period granted to the Contractor for service request completion shall constitute time from initiation of the service request to the end of normal working hours, plus such additional time the next working day so as to constitute 4 hours.

6.1.5. Tours. The Contractor shall tour major building equipment at set frequencies. Log sheets associated with major operating equipment must be completed at the time of tours. At the start of performance, the COR may direct the Contractor to include on the log sheets established design condition numbers for reference against actual readings at the time tours are performed.

Paper log sheets need not be used for equipment monitored and data logged by the BAS, if such monitoring and data logging provides a sufficient database of operating data to allow for analysis of trends in equipment performance and troubleshooting. The Contractor shall document all tours completed. All findings noted during the tour must be entered as remarks on the tour sheet and a work order must be initiated for corrective action by the Contractor.

6.1.5.1. Operating Logs And Tour Check Sheets

6.1.5.1.1. Operating logs and tour sheets must be maintained by the Contractor for major equipment. Information recorded on the logs must be adequate to track the operating hours and performance history of the equipment. Tour check sheets must be stationed at major points for building tours (for example, air handler rooms). These must be checked by the Contractor when tours are performed.

6.1.5.1.2. There must be different checklist columns on a standard tour check sheet for each inspection. Tour sheets must contain columns for major operating parameters and must indicate the tolerance bands for acceptable performance, where available.

6.1.5.2. Tour Frequencies (Minimum):

6.1.5.2.1. DAILY: Major HVAC equipment (when in operation), including boilers, chillers, cooling towers, pneumatic control air compressors, and air handler rooms. Special HVAC for critical functions.

6.1.5.2.2. WEEKLY: Distributed HVAC equipment including package units and external condensers, pumps, motors, sewage ejectors, geothermal system, fire pumps, UPS, Eye Wash Stations and generators.

6.1.5.2.3. TWICE PER MONTH: Battery systems and uninterruptible power systems

(UPS).

6.1.5.2.4. MONTHLY: Transformers, secondary electrical rooms, switchgear and primary electrical equipment rooms, and condensate drip pans. The Contractor shall conduct inspections of the condensate drip pans of all air handling units, A/C package units, window A/C units, and other equipment items and or systems that physically have drip pans to ensure that they drain properly. Eye Wash Stations must be fully tested according to manufacture specifications. Such inspections must be conducted in accordance with the tour program and be performed no less frequently than monthly. Pans that are not level or that leak must be reported to the COR. All drip pans must be treated with an appropriate biocide to control the growth of algae, etc. If any condensate pans are inaccessible, the Contractor shall notify the COR immediately.

6.1.6. Monitoring of Building Equipment

6.1.6.1. Monitoring the starting, stopping, and loading of equipment.

6.1.6.2. Checking all operating equipment in the area.

6.1.6.3. Recording operating data in appropriate logs or records.

6.1.6.4. Making adjustments at the central control panel in response to changing operating conditions.

6.1.7. BAS Alarm Response

6.1.7.1. The Contractor shall maintain all BAS systems using qualified personnel. BAS alarms must be treated as urgent service requests and responded to accordingly. Any adjustments to set points to accommodate occupant comfort must be approved in advance by the COR. Repetitive or associated alarms may be treated in the aggregate and tracked under the work order system established in the CMMS. Communications for alarms set up for remote notification must be tested on a reoccurring basis.

6.1.7.2. Not later than the end of the transition-in phase, the Contractor shall identify for the Government all alarm points with originating point identification information (device ID, point number, description), so that the Government, at its discretion, may arrange for automatic generation of work orders from alarm conditions.

6.1.8. Plumbing and Restrooms

6.1.8.1. Plumbing systems must be maintained, repaired, and kept functional. The Contractor shall ensure all system drains, including storm drainage and roof drains, remain clear and unobstructed.

6.1.8.2. The Contractor shall take any necessary steps to prevent odors emitting from drains or other plumbing systems into occupied space, to include keeping water in traps as appropriate.

6.1.8.3. The Contractor shall clear toilet and sink blockages, as necessary. Such requests will be transmitted to the Contractor by the COR through service request procedures.

6.1.9. Interior Fitness Gym, Exterior Fitness Trail, and Workout Stations

6.1.9.1. Maintain the interior fitness gym, the exterior fitness trail and workout stations including quarterly preventive maintenance. All fitness and workout equipment shall have a maintenance log applied directly to the piece of equipment.

6.1.10. Water Treatment

6.1.10.1.1. General Requirements. The contractor shall be responsible for monitoring, maintaining, and testing and the various types of site wide water treatment systems to include but not limited to Existing Lift stations (solid holding tanks) , waste water treatment plant (WWTP) for sewage and all associated systems and controls, potable water treatment plant and all associated systems and controls, grey water re-use and irrigation and all associated systems and controls, all HVAC and geo-thermal water treatment and associated systems and controls.

Operations, maintenance and management of these systems shall be in compliance with all applicable local, state, and federal laws, rules, and regulations and consistent with the LEED certification of the Center and National Pollution Discharge Elimination Systems permits (NPDES) on file.

6.1.10.1.2. The original buildings constructed during Phase 1 (the Administration building, the Tactical Training building, the Firing Range and Armory building, the scenario-based training venues and the Security building) are currently connected to existing solids settlement holding tanks and lift stations that require regular maintenance. The solids from these buildings are deposited into these several holding tanks throughout the facility, while the liquid from these holding tanks is pumped to the new WWTP for treatment and reuse. These holding tanks are not designed to pump the solids to the WWTP and thus require periodic pumping. The Contractor shall maintain the remaining solids settlement tanks including any required pumping.

6.1.10.2. Waste Water Treatment Plant. The ATC owns and operates a conventional packaged dual train Modified Ludzack-Ettinger (MLE) process waste water treatment plant (WWTP) designed to treat up to 40,000 gallons per day as an average flow and a peak wastewater flow of 160,000 gallons per day. Dual trains are provided to handle periods of high wastewater flow and to aid in the maintenance of the WWTP. During periods of low flow the plant is designed to operate utilizing one train for energy savings. The effluent from the WWTP is aerated to provide the required permitted dissolved oxygen levels. Ultra violet disinfection and metering are in place before final discharge. The effluent from the WWTP is of sufficient quality for reuse and irrigation onsite. The effluent is treated, dyed and pumped into two storage tanks for irrigation for landscaping onsite and reuse in toilets and urinals. A 24,000 gallon steel glass lined storage tank and a 200,000 gallon storage tank receive the treated wastewater for reuse.

The West Virginia Department of Environmental Protection (WVDEP) granted the ATC a permit allowing up to 40,000 per day of WWTP treated effluent to be discharged into flowing springs daily. The plant was designed with the intention to divert most of the potential discharge effluent back to the reuse and irrigation systems to be used around the campus and reduce the amount of effluent discharge into flowing springs.

6.1.10.2.1. Operation and Maintenance of the Waste Water Treatment Plant. The contractor shall operate and maintain the WWTP and collection systems and all associated equipment including but not limited to treatment components (headworks, inlet static screen , odor control, flow equalization basins, anoxic and aerobic basins, clarifier, tertiary/denitrification filters-deep media filtration, alkalinity and carbon control chemical feed systems, sludge holding, post aeration, ultra-violet disinfection, effluent metering, all controls and panels and associated equipment) sewer mains, laterals, filters, pumps, aerators, blowers, manholes, bar screens, drain fields, and all controls, components, and equipment associated with sewage treatment and collection and all booster station and treatment plant equipment and controls. The Contractor shall maintain the WWTP to all local, state and federal standards.

6.1.10.2.2. The contractor shall operate and maintain the WWTP every day of the year, on a 24-hour-per-day basis. All operations and maintenance shall be in accordance with the WWTP maintenance schedule, manufacturer’s recommendations and in compliance with NPDES permit on file with the ATC records. Any violation of the NPDES permit standards shall be reported in writing to the COR, with justification for noncompliance immediately.

6.1.10.2.3. The Contractor shall maintain a system manual detailing the procedures for the operation and maintenance of the WWTP. The manual shall be periodically updated to reflect procedure and equipment changes. All modifications to system manuals shall require COR review and approval. WWTP operators shall be certified in accordance with all federal, EPA and West Virginia state law.

6.1.10.2.4. Reports and Record Keeping. The contractor shall prepare the following reports for review by the COR as needed:

Maintenance Log and a daily operator’s log notebook that includes the routine operational duties, unusual conditions, accidents and complaints. Accidents and complaints must always be reported to the COR within 24 hours.

Reports and test data as required by the NPDES permit.

6.1.10.3 Collection System Maintenance. The contractor shall maintain all sewer mains, laterals, pumps, and service lines in a free flowing condition at all times. All sewage mains shall be flushed at least annually. Manholes shall be kept structurally sound, clean and free of debris.

Manholes shall be covered with cast iron manhole covers at all times except when…