Attachment_11_Task_Order_2_-_Training_Curriculum_PWS.pdf

PERFORMANCE WORK STATEMENT (PWS)

The Undersecretary of Defense for Policy (USD(P)) and The Defense Security Cooperation Agency (DSCA)

Assessment, Monitoring, and Evaluation (AM&E) of Security Cooperation Programs Task Order #2 – Training Curriculum

Part 1

General Information

1. GENERAL: This is a non-personal services task order to provide training curriculum and requirements to the Assessment, Monitoring, and Evaluation (AM&E) of Security Cooperation Programs. The Government will not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn, is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to develop training curriculum and requirements to the AM&E Security Cooperation Programs as defined in this Performance Work Statement (PWS) except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this task order.

1.2 Background: The National Defense Authorization Act (NDAA) for Fiscal Year (FY) 2017, contained sweeping reforms to the Department of Defense’s security cooperation (SC) authorities. These reforms were enacted as Chapter 16 of title 10, United States Code (U.S.C.)

(hereafter, “Chapter 16”). Section 383 of Chapter 16 (hereafter “Section 383”) requires that the Secretary of Defense maintain a program of assessment, monitoring, and evaluation (AM&E) in support of security cooperation programs and activities of the Department of Defense (DoD). The elements of this program include the following:

• Initial assessments of partner capability requirements, potential programmatic risks, baseline information, and indicators of efficacy for purposes of planning, monitoring, and evaluation of security cooperation programs and activities of the DoD.

• Monitoring of implementation of such programs and activities in order to measure progress in execution and, to the extent possible, achievement of desired outcomes.

• Evaluation of the efficiency and effectiveness of such programs and activities in achieving desired outcomes.

• Identification of lessons learned in carrying out such programs and activities, and development of recommendations for improving future security cooperation programs and activities within DoD.

1.3 Objectives: The overall objective of this acquisition is to provide the U.S. Department of Defense (DoD) with training curriculum and requirements to the AM&E of Security Cooperation Programs.

1.4 Scope: Scope of work performed includes a broad range of assessment, monitoring, and evaluation expertise to implement the new AM&E requirements, including initial Defense Institute of Security Cooperation Studies (DISCS) cadre/instructor training. The Contractor shall also work with DISCS to develop curriculum and training requirements for long-term, institutionalized AM&E training.

1.5 Period of Performance: The period of performance is for a 12-month base period and four 12-month option periods.

1.6 General Information

1.6.1 Type of Contract: The Government will award a firm-fixed price (FFP) task order.

1.6.2 Quality Control: The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program (QCP) is the means by which he assures himself that his work complies with the requirement of the contract. The QCP shall be delivered via electronic mail within ten (10) days of task order award. Amendments/changes to the QCP shall be delivered to the Contracting Officer’s Representative (COR) and Contracting Officer (KO) within three (3) business days following any change.

1.6.4 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.5 Recognized Holidays: Contractor personnel are not customarily expected to work on holidays, but holiday work is possible, subject to advance scheduling with the Contractor.

Recognized Federal holidays are as follows:

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day

1.6.6 Hours of Operation: The Contractor is responsible for conducting business Monday through Friday except US Federal Holidays (unless holiday work is approved and scheduled in advance) or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. For other than firm-fixed price task orders, the Contractor will not be reimbursed when the Government facility is closed for the above reasons. Workers typically work eight (8) hours per day, 40 hours per week.

Flextime workers start not earlier than 0600 and not later than 0900. Core hours of work are from 0900 to 1500 daily. All employees are expected to be available during core hours as required.

When the Government grants administrative leave to Government employees, or is closed as a result of inclement weather, potentially hazardous conditions, or other special circumstances, Contractor personnel working at the specific facility/location granted administrative leave may also be dismissed at the discretion of the On-site Manager to the extent that the overall performance is not adversely impacted. The Contractor shall at all times maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. The Contractor shall provide the COR a current schedule for its entire staff assigned to the contract, including planned leave. The Contractor shall assign alternates to cover assignments of any of its staff that are absent sufficient to ensure that the services are not disrupted.

1.6.7 Place of Performance: The Contractor shall accomplish tasks at selected locations, including their own offices, at the DISCS/NCR and OUSD Policy and conduct courses at other USG locations. In the event of a local or national emergency, operations may be moved to another government facility or additional telework may be authorized.

1.6.8 Security Requirements: Embedded Contractor personnel performing work under this task order shall have at a minimum a favorable National Agency Check (NAC). Deliverables will be Unclassified when possible, but may be classified Secret if directed by OUSD Policy. The security requirements are in accordance with the attached DD254.

1.6.8.1 Physical Security: The Contractor shall be responsible for safeguarding all Government equipment, information and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured.

1.6.8.2 Key Control. The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Quality Control Plan (QCP). Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any occurrences of lost or duplicate keys/key cards to the Contracting Officer.

1.6.8.2.1. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.8.2.2. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer.

1.6.8.3 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

1.6.10 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the contracting activity or contract administration office in accordance with Federal Acquisition Regulation Subpart 42.5. The Contracting Officer, Contracting Officers Representative (COR), and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the contracting officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor will apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

1.6.10.1 Monthly Status Reports: The Contractor shall provide a monthly status report to the COR and Task Monitor (TM) within the first 10 calendar days of each month of performance covering the previous calendar month’s performance. The report shall include a list of tasks completed in the previous calendar month; hours of labor used in the previous calendar month;

problems or issues encountered and recommended solutions; identified or implemented process improvements and other accomplishments; current assignments for personnel; anticipated personnel absences; and other information as agreed to by the government and contractor.

1.6.11 Contracting Officer Representative (COR): The (COR) will be identified by separate letter. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract; perform inspections necessary in connection with contract performance; maintain written and oral communications with the Contractor concerning technical aspects of the contract; issue written interpretations of technical requirements, including Government drawings, designs, specifications; monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies;

coordinate availability of Government furnished property, and provide site entry of Contractor personnel. A letter of designation issued to the COR, a copy of which is sent to the Contractor, states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order.

1.6.12 Personnel Qualifications (Key Personnel): The Contractor shall provide qualified personnel for the following key positions of Program Manager (PM) and Training and Curriculum Developer. The Contractor shall ensure that they possess the skills, knowledge, training, and certification(s) required to satisfactorily perform all services required by the PWS.

1.6.12.1 The Program Manager must meet the minimum qualifications:

• Bachelor’s degree,

• 5 years of project management experience, including requirement gathering, design, implementation, and ongoing program management,

• Secret clearance

Preferred qualifications for the Program Manager include:

• 5 years of management experience, leading multi-disciplined teams of analysts, and other personnel,

• 5 years of experience planning, designing and implementing assessment, monitoring and evaluation programs or projects in the security sector for a national organization, an NGO/IGO, the UN, or private industry,

• experience as a military officer or civilian in the security sector for a department, agency or bureau of the U.S. government, to include experience and knowledge of defense policy and operations,

• executive-level management experience, leading multi-disciplined teams of analysts, and other personnel, including requirement gathering, design, implementation, and ongoing program management,

• experience planning, designing and implementing assessment, monitoring and evaluation programs or projects in the security sector for a department, agency or bureau of the US government, a national organization, an NGO/IGO, the UN, or private industry,

• experience developing assessment and evaluation strategies; designing tools for data collection such as survey instruments, data collection and reporting tools, analyzing the resultant data using quantitative and qualitative methods,

• experience producing written reports and developing platforms to present monitoring data such as dashboards or other updateable graphic presentations of data, and conducting, analyzing, presenting and incorporating program and activity evaluations.

1.6.12.2 Training and Curriculum Developer. The Training and Curriculum Developer leads curriculum development and course design and evaluation; contributes to the strategic direction on training issues for external audiences; and prepares key briefings to management to support training requirements. The Training and Curriculum Developer must meet the following minimum qualifications:

• Master’s degree in adult education, organizational development or a related field,

• Minimum of 3 years’ experience in adult learning, instructional design training and facilitation

Preferred Qualifications for the Training and Curriculum Developer include:

• Minimum of 6 years’ experience in adult learning, instructional design, training and facilitation

• Outstanding interpersonal skills and ability to interact with individuals at all levels

• Flexibility and ability to travel; experience working or living overseas preferred

• Expertise in adult learning theory and practice

• Knowledge of learning styles, participatory methods, instructional design, whole systems design, e-learning, blended learning, and related topics

• Significant experience in training and facilitation as well as needs analysis and training evaluation methodologies

• Experience with e-learning tools, job aids/performance support tools, online platforms, and other learning products

1.6.13 Identification of Contractor Employees: All Contractor personnel attending meetings, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.14 Contractor Travel: The Contractor may be required to travel CONUS and within the National Capital Region (NCR) during the performance of this task order. The Contractor will be authorized travel expenses for all travel outside the NCR consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this task order. The Contractor shall submit a travel estimate to and obtain written approval from the COR before incurring any reimbursable travel expenses. Reimbursement of expense shall be in accordance with FAR 31.205-46. The Contractor shall be reimbursed for actual expenses incurred, and allowable based on FAR 31.205-46 travel related expenses.

1.6.15 Other Direct Costs: Not applicable.

1.6.16 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government.

These documents and materials may not be used or sold by the Contractor without written permission from the Contracting Officer. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.6.16.1 The Contractor, without the written consent of the DoD, shall not provide any supporting documents, data files, reports, correspondence, and all other documents and writings, together with any charts, graphs, tables, illustrations, photographs, images, and other illustrative, explanatory, historical documents related thereto or independent thereof to any party outside of DoD, regardless of the medium (or media) by which they were produced, preserved, stored, or created. All documents, data files, reports, correspondence, and all other documents and writings, produced under this PWS and contract, are property of the Government and shall be delivered to the COR promptly, upon request.

1.6.16.2 The Contractor agrees to assume responsibility for protecting the confidentiality of Government records, which is not considered public information. Each Contractor or employee of the Contractor to whom information may be made available or disclosed shall be notified in writing by the Contractor that such information may be disclosed only for purposes and to the extent authorized herein. The Contractor shall not release any information related to this contract to the public, media or other unauthorized persons or organizations unless the Government has conducted the appropriate security review and granted written approval (e.g. posting information to a public website). The Contractor shall safeguard classified and unclassified information provided or generated under this contract.

1.6.16.3 The Contractor is responsible for obtaining non-disclosure agreements from all employees working under this task order, and all applicable corporate, supplier, and sub-tier vendors with proprietary, restricted, competition sensitive, or any other restricted (e.g. non-foreign disclosure due to public law) data that will be used or accessed during the duration of this contract.

1.6.17 Organizational Conflict of Interest: The Contractor and subcontractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the Contracting Officer immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the Contracting Officer to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the Contracting Officer and in the event the Contracting Officer unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the Contracting Officer may use other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.6.18 Phase Out Period: The Contractor shall provide a phase-out plan no later than sixty (60) days prior to expiration of this task order. The Contractor shall maintain complete documentation that is totally assessable to the designated Government representatives via a web portal or some other portal as the Government directs. The Contractor shall overlap with incoming Contractor during transition for a nominal period of 30 days and will work with Government personnel and the incoming contractor to transfer knowledge, information and documentation for all projects and tasks related to this contract. The type of information and documentation to be transferred includes but is not limited to:

• Project management processes,

• Points of contacts,

• Location of technical and project management documentation,

• Program data, data bases and data management systems,

• Status of ongoing technical initiatives,

• Appropriate contractor to contractor coordination to ensure a seamless transition,

• Identify schedules and milestones,

• Identify actions required of the Government,

• Establish and maintain effective communication with the incoming contractor/Government personnel for the period of the transition via weekly status meetings.

Note: All automated data files in the possession of the Contractor are the property of the Government and shall be turned over to the KO or the COR at the completion or termination of the task order. Additionally, all records related to the execution of the current contract shall be returned to the Government as electronic copies that are readable and accessible by the Government.

1.6.19 Contractor Manpower Reporting:

(a) The Contractor shall report all Contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract via a secure data collection site.

The Contractor is required to completely fill in all required data fields using the following web address: http://www.ecmra.mil/.

(b) There are four separate ECMRA tools at the ECMRA website: Army, Air Force, Navy and All Other Defense Components. The appropriate ECMRA reporting tool to use is determined by the requiring activity being supported by the service. The Contractor shall use the “All Other Defense Components” tool unless otherwise directed by the Contracting Officer’s Representative or Contracting Officer.

(c) Reporting inputs will be for the labor executed during each Government fiscal year (FY), which runs October 1 through September 30. While inputs may be reported any time during the FY, all data shall be reported no later than October 31 of each calendar year. The Contractor shall completely fill in all required data fields. The Contractor shall enter initial data into the appropriate ECMRA tool to establish the basic contract record no later than 15 business days after receipt of contract award or contract modification incorporating this clause. The Contractor shall notify the Contracting Officer when the basic contract record has been established in the appropriate ECMRA tool.

(d) Contractors may direct technical questions to the help desk at: http://www.ecmra.mil.

[Reference: DPAP memorandum of 28 November 2012, “Enterprise-wide Contractor Manpower Reporting] http://www.ecmra.mil/ http://www.ecmra.mil/

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the Government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the Government.

Note: The only individual who can legally bind the Government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered, but may include non-manufactured things such as meeting minutes or reports.

2.1.6. KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8. QUALITY ASSURANCE. The Government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE Surveillance Plan (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

ACOR Alternate Contracting Officer's Representative CFR Code of Federal Regulations CONUS Continental United States (excludes Alaska and Hawaii) COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DD Form 254 Department of Defense Contract Security Requirement List DFARS Defense Federal Acquisition Regulation Supplement DOD Department of Defense ECMRA Enterprise-wide Contractor Manpower Reporting FAR Federal Acquisition Regulation GCCs Geographic Combatant Commands IDD Initiative Design Document KO Contracting Officer OCI Organizational Conflict of Interest OCONUS Outside Continental United States (includes Alaska and Hawaii) ODC Other Direct Costs PIPO Phase In/Phase Out POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program TE Technical Exhibit TO Task Order WHS Washington Headquarters Services

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED ITEMS AND SERVICES:

3.1 Facilities: The Government will provide the necessary workspace for the Contractor staff to provide direct support outlined in the PWS to include desk space.

3.2 Utilities: The Government will provide basic work space and its associated operating requirements (i.e., phones, desks, utilities, information technology, and general office supplies) while working in Government facilities. The Contractor shall instruct employees in utilities conservation practices. The Contractor shall be responsible for operating under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount to accomplish cleaning vehicles and equipment.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities and services required to perform work under this contract that are not listed under Section 3 of this PWS.

4.2 Facility Clearance: The Contractor shall possess and maintain at a minimum an active Secret clearance from the Defense Security Service. The DD 254 is provided as Attachment XX.

PART 5

SPECIFIC TASKS

5.0. SPECIFIC PERFORMANCE REQUIREMENTS:

5.1. Security Cooperation AM&E Training Curricula. The contractor, who must be an AM&E Professional, will provide AM&E subject matter expertise to design security cooperation workforce development curricula to assist the Office of the Under Secretary of Defense for Policy (OUSD(P)) with its security cooperation AM&E responsibilities and the Defense Institute of Security Cooperation Studies (DISCS) with its education and workforce development mission in support of SC Workforce competencies and job/tasks as developed by the DSCA Workforce Development Directorate.

5.1.1. Assist DISCS by developing/updating workforce development curricula based on DoD security cooperation AM&E policy, identified needs, and SC Workforce competencies and job/tasks. Workforce development topics will include: SC AM&E basics, how to conduct a partnership assessment, how to develop an Initiative Design Document (IDD), SC theory of change and logic framework, how to develop performance indicators, and how to conduct performance monitoring. The workforce development curricula must be flexible and adaptable to the training needs of a variety of SC stakeholders and should allow for courses and training modules that vary from one hour learning modules to three day in residence courses based on workforce development requirements. Both non-resident/online and resident training opportunities will be developed and used.

5.1.2. Develop SC AM&E Practitioner Toolkit which includes workbook on conducting Partner Assessments and IDDs, best practices, resource links, design templates, and checklists in support of OSD(P) AM&E guidance and DISCS AM&E training needs.

5.1.3. Develop hybrid online (16 hour)/resident (3 day) AM&E course to support the AM&E SC Workforce competencies and proficiency levels (as defined in DoDI 1400.25-V250) and in 5.1.4.1-3 below. DISCS Intermediate SC Programming, Oversight and Execution Course, or “test-out” of equivalent knowledge/experience, will be a prerequisite for the AM&E course. All courseware will comply with DISCS standards and style guides. Courseware will meet Council on Occupational Education (COE) and American Council on Education (ACE) at the upper baccalaureate degree category requirements. Courseware will be developed with the goal of DISCS assuming all responsibility for teaching the course and will include lesson outlines and a SCWD AM&E program for DISCS AM&E instructors.

5.1.3.1. Develop online content for the security cooperation AM&E course online phase. Online modules would include the following topics: SC AM&E basics, how to conduct a partner assessment, how to develop an Initiative Design Document (IDD), SC theory of change and logic framework, how to develop performance indicators, and how to conduct performance monitoring.

The online content should include remembering and understanding levels of blooms taxonomy.

These modules should not exceed 16 hours in length to be conducted synchronously by students in the 2 weeks prior to the resident course to be developed (5.1.3.2). Modules will be hosted on DISCS learning management system, currently Blackboard. Distance learning courseware will be developed in HTML5 and be SCORM compliant.

5.1.3.2 Develop content for the security cooperation AM&E course 3-day resident phase. All presentations will be provided in MS PowerPoint and compliant with DISCS style guides and standards. All course material will be provided in MS Publisher. Resident phase to be conducted in the NCR, at CCMD locations, and at DISCS WPAFB. The residence courses will apply analyzing, evaluating and creating levels of Blooms Taxonomy thus should be heavily exercise and student-evaluation based training.

5.2. Provide Training. The contractor will provide training to security cooperation workforce using the course developed in 5.1.3 at DISCS provided training venues. Student registration and course completion will be processed through the DISCS WPAFB Registrars’ office using DEAMS, a SORN compliant USG personnel training data collection system. The point of contact for course administrative support is the DISCS Registrar.

5.2.1 Four iterations (including a prototype course in year one) in the NCR are for NCR-based security cooperation stakeholders, including DSCA staff, OUSD Policy, other DoD components, other CONUS based SC workforce personnel as documented in the Security Cooperation Workforce Development Database by the component command and service components.

5.2.2 Geographic Combatant Command and related organization iterations:

5.2.2.1 One iteration for each of the five CCMDs to include United States European Command (USEUCOM), United States Africa Command (USAFRICOM), United States Central Command (USCENTCOM), United States Southern Command (USSOUTHCOM), United States Indo Pacific Command (USINDOPACOM), their respective Component Commands and other related- DoD components by the component command and service components.

5.2.2.2 One iteration at DISCS WPAFB for United States Northern Command (USNORTHCOM)/Component Commands and will include personnel identified in the Security Cooperation Workforce Development who are not in the NCR or directly-supporting one CCMD.

5.2.3 Contractor will provide instructional materials developed in 5.1.3 to DISCS 30 days prior to start of scheduled course start date. DISCS will use existing course material processes to print as necessary and ship to location of class.

5.2.4 Assess and adapt workforce development requirements as needed. At the completion of each training session, the contractor will conduct course evaluation surveys. The results of the surveys will be used to modify the training curricula and training delivery. All student surveys will be conducted through the DISCS learning management system.

5.2.6 Multiple training classes will be conducted in the NCR and at CCMD locations.

• Online Course will be conducted not later than 105 days after contract award date.

• Four (4) NCR Courses to be conducted during the base period. The first NCR Course will be conducted not later than 120 days after contract award date.

• CCMD Courses will be conducted at the following locations:

o Miami Florida (USSOUTHCOM) o Stuttgart, Germany (USEUCOM and USAFRICACOM) Two (2) Courses one each for EUCOM and AFRICACOM.

o Oahu Hawaii. (USPACOM) o Wright-Patterson AFB, OH (USNORTHCOM plus others) o CENTCOM Location to be determined – most likely Tampa, FL, Bahrain, or

Ryadh Saudi Arabia o Three (3) additional locations TBD, potential locations but not limited to any of the locations above and including Tokyo Japan and Vicenza, Italy.

5.3. Provide Subject Matter Experts required. The contractor will provide AM&E subject matter expertise to assist Office of the Undersecretary of Defense for Policy (OUSD(P)) with its security cooperation AM&E responsibilities and the Defense Institute of Security Cooperation Studies (DISCS) with their AM&E training mission in support of the competencies based certification program.

5.3.1. SME’s will conduct, or assist OUSD(P) in conducting, staff assistance visits to each geographic combatant command and their component commands, DSCA, the primary SC-elements at each MILDEP, and other sites selected by OUSD(P). A minimum of 20 and maximum of 30 staff assistance visits of 3 days are planned.

5.3.2 Develop a train the trainer transition plan for DISCS’ faculty. One DISCS’ faculty will be included on teaching teams in year one and two, one contractor will be included on teaching teams in option year three.

5.4. Provide program management support required. The contractor will provide program management support for curriculum development and instruction. Manage a cross functional team for learning and eLearning design and development in a rapid authoring environment.

Manage contractor efforts for developing deliverables.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor shall abide by all applicable regulations, publications, manuals, and local policies and procedures.

• DoD Directive 5132.03

• Title 10 United States Code Chapter 16 Security Cooperation

• Fiscal Year 2017 National Defense Authorization Act Chapter 16 Joint Explanatory

Statement

• DPAP Memo of 28 November 2012

• DoD Instruction 5132.14

• Joint Publication 3-20 (Security Cooperation)

• Joint Publication 5-0 (Planning)

• Security Assistance Management Manual (SAMM)

PART 7

ATTACHMENT/TECHNICAL EXHIBIT LISTING

7. Attachment/Technical Exhibit List:

7.1. Attachment 1/Technical Exhibit 1 – Performance Requirements Summary

7.2. Attachment 2/Technical Exhibit 2 – Deliverables Schedule

7.3 Attachment 3/Technical Exhibit 3 – Estimated Workload Data

TECHNICAL EXHIBIT 1

Performance Requirements Summary

The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement. These thresholds are critical to mission success.

Requirements Performance Standards Acceptable Quality Level Method of

Surveillance

PRS # 1.

The contractor shall provide a curriculum development plan for all required courses.

(PWS Section 5.1.1.)

The contractor provided plan meets ADDIE or similar curriculum design standards.

No more than one customer complaint per report.

100% Inspection

PRS # 2.

The contractor shall provide a Security Cooperation AM&E Practitioner Toolkit for use in training the workforce and implementation of

AM&E.

(5.1.2.)

The contractor provided Security Cooperation AM&E Practitioner Toolkit meets the Federal Plain Language Guidelines and the toolkit effectively supports the operator in implementing AM&E in the field.

No more than one customer complaint per report.

100% Inspection

PRS # 3.

Delivery of NCR-based training courses (5.2.1.)

The contractor provided training provides opportunities for students to learn, creates conditions that support and facilitate learning, and uses techniques and methods that create an environment with a high probability that students will learn.

Student survey results for meeting course objectives and quality of instruction meet or exceed DISCS standard of 4.0 out of 5.0.

100% Inspection

PRS # 4.

Delivery of onsite training courses to GCCs (5.2.2.)

The contractor provided training provides opportunities for students to learn, creates conditions that support and facilitate learning, and uses techniques and methods that create an environment with a high probability that

Student survey results for meeting course objectives and quality of instruction meet or exceed DISCS standard of 4.0 out of 5.0.

100% Inspection

Requirements Performance Standards Acceptable Quality Level Method of

Surveillance students will learn.

PRS # 5.

Course Materials

The contractor provided course materials complies with DISCS style guides and Council on Occupational Education (COE) and American Council on Education (ACE) at the upper baccalaureate degree category requirements

No more than one customer complaint per document.

100% Inspection

PRS # 6.

Distance AM&E Course (5.1.3.1.)

The contractor provided training provides opportunities for students to learn, creates conditions that support and facilitate learning, and uses techniques and methods that create an environment with a high probability that students will learn.

Student survey results for meeting course objectives and quality of instruction meet or exceed DISCS standard of 4.0 out of 5.0.

100% Inspection

PRS # 7.

The contractor shall provide a monthly report of activities from the previous month including the status of curriculum development, number of students training and a brief discussion of recommended changes to the course of instruction.

The contractor provided report includes status of all curriculum development actions, number of students taught, students survey results and recommended changes.

No more than one customer complaint per report.

100% Inspection

TECHNICAL EXHIBIT 2

DELIVERABLES SCHEDULE

All deliverables shall be submitted using Microsoft Office suite of tools (for example, MS Word, MS Excel, MS PowerPoint), or Adobe PDF format, unless otherwise specified by the COR.

Electronic submission shall be made via email, unless otherwise agreed to by the COR.

The COR has the right to reject or require correction of any deficiencies found in the deliverables.

In the event of a rejected deliverable, the Contractor will be notified in writing by the COR of the specific reasons for rejection.

The following table specifies the deliverables for this requirement. The Contractor is expected to adhere to the due dates for reference items 6.1-6.3. However, schedules for reference items 6.4 and beyond become dependent on a number of factors beyond the Contractor’s control including, but not limited to; force protection constraints, accessibility to Combatant Command and U.S.

Embassy locations, and availability of key stakeholders. The Contractor shall account for external schedule complications and will adjust staffing, billing and due dates of deliverables accordingly. Delays in scheduling should not influence the labor hours required to complete a comprehensive strategic evaluation. Any reimbursable expenses (i.e. travel costs) incurred by the Contractor as a result of schedule delays shall be reimbursed by the government, provided all reimbursable expenses were previously approved and COR is notified of any increased costs due to external scheduling delays.

PWS

Ref. Deliverable

Number of Deliverables Due Date

5.1.1 Initial Meeting 1 NLT 7 days after award (DoA)

5.1.1 Transition-In Plan with Staffing 1 NLT 7 days after award

5.1 Security Cooperation AM&E Training

Curriculum 1 NLT 90 days after award

(DoA)

5.1.2 Security Cooperation AM&E

Practitioner Toolkit 1 NLT 90 days after award

(DoA)

5.2.1 Delivery of NCR-based training

courses 4 NLT 105 days after award

(DoA)

5.2.2 Delivery of onsite training courses to

GCCs 5 NLT 120 days after award

(DoA)

5.1 Outline of Course Materials 3 NLT 30 days after award

(DoA)

5.1 Draft Course Materials 3 NLT 60 days after award

(DoA)

5.1 Final Course Materials 3 NLT 90 days after award

(DoA)

5.1.3.1 Distance AM&E Course 1 NLT 105 days after award

(DoA)

5.0 Monthly Activity/Status Report 12 Monthly

5.0 Transition-Out Plan 1 NLT 30 days before end of PoP

TECHNICAL EXHIBIT 3

ESTIMATED WORKLOAD DATA

The data provided below is an estimate of what it may take to perform the major categories of requirements listed in the Performance Work Statement. The Contractor is not required to propose the hours listed below and is encouraged to use sound judgment and business practices when preparing cost proposal.

BASE PERIOD (12 MONTHS)

PWS Task

Labor Category FTEs Hours

5.0 Program Manager 1 480

5.1 Training and Curriculum Developer 1 960

5.1 Curriculum Developer I 1 960

5.2.1 Training Specialist II (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist II (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

Total 9 8,160

OPTION PERIOD 1 (12 MONTHS)

5.1 Training and Curriculum Developer 1 960

5.1 Curriculum Developer I 1 960

5.2.1 Training Specialist II (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist II (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

OPTION PERIOD 2 (12 MONTHS)

5.1 Training and Curriculum Developer 1 960

5.1 Curriculum Developer I 1 960

5.2.1 Training Specialist II (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist II (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

OPTION PERIOD 3 (12 MONTHS)

5.1 Training and Curriculum Developer 1 960

5.1 Curriculum Developer I 1 960

5.2.1 Training Specialist II (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist II (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

OPTION PERIOD 4 (12 MONTHS)

5.1 Training and Curriculum Developer 1 960

5.1 Curriculum Developer I 1 960

5.2.1 Training Specialist II (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.1 Training Specialist I (NCR) 1 480

5.2.2 Training Specialist II (GCC) 1 1,880

5.2.2 Training Specialist I (GCC) 1 1,880

TECHNICAL EXHIBIT 1