Historical Scope of Work.pdf

Historical Scope of Work

TABLE OF CONTENTS

TABLE OF CONTENTS

INTRODUCTION

1.0 PROGRAM MANAGEMENT AND ADMINISTRATION

1.1 PROGRAM MANAGEMENT AND ADMINISTRATION

1.2 CERTIFICATION OF FLIGHT READINESS (COFR)

1.3 RISK MANAGEMENT

1.4 EXPORT CONTROL

1.5 PROGRAM SCHEDULE DEVELOPMENT AND INTEGRATION

1.6 ISS MEETING SERVICES

1.7 NASA REVIEWS

1.8 PROGRAM REVIEWS, BOARDS, PANELS

1.9 SPECIAL STUDIES

1.10 TECHNICAL WRITING

1.11 MISSION ASSURANCE AND RISK MANAGEMENT PLAN

1.12 QUALITY MANAGEMENT

1.13 AUDIT AND SURVEILLANCE

1.14 LESSONS LEARNED

1.15 DOCUMENT MANAGEMENT

1.16 ORGANIZATIONAL RECORDS

2.0 BUSINESS MANAGEMENT

2.1 MANAGEMENT AND BUSINESS ADMINISTRATION

2.2 RESOURCES MANAGEMENT

2.3 PROGRAM BUDGET

2.4 PROGRAM PROPERTY MANAGEMENT

2.5 ISS CONFERENCE FACILITY MANAGEMENT

2.6 ISS BUILDING 4-NORTH AND 4-SOUTH FACILITY MANAGEMENT

3.0 CONFIGURATION MANAGEMENT (CM)/DATA MANAGEMENT AND

INTEGRATION (DMI)

3.1 CONFIGURATION MANAGEMENT (CM)

3.2 DATA MANAGEMENT AND INTEGRATION (DMI)

4.0 INFORMATION TECHNOLOGY (IT)

4.1 PROGRAM IT INTEGRATION

4.2 IT MANAGEMENT AND ADMINISTRATION

4.3 IT STRATEGIC MANAGEMENT

4.4 ISS IT SYSTEMS OPERATIONS

4.5 APPLICATIONS SUSTAINING AND DEVELOPMENT

4.6 IT SECURITY

4.7 PROGRAM CUSTOMER SUPPORT

4.8 ISS MER IT SUPPORT

4.9 NASA-RUSSIA IT SERVICES

4.10 HUMAN SPACEFLIGHT INTERNATIONAL PARTNER AND EXTERNAL

CUSTOMER SUPPORT AND INTEGRATION

5.0 SYSTEMS ENGINEERING AND INTEGRATION (SE&I)

5.1 PROGRAM SYSTEMS ENGINEERING AND INTEGRATION (SE&I)

5.2 PROGRAM REQUIREMENTS AND INTERFACES

5.3 SYSTEM PERFORMANCE ANALYSIS AND INTEGRATION

5.4 EXTERNAL CONFIGURATION ANALYSIS MODELING AND MASS PROPERTIES

5.5 INTERNAL VOLUME CONFIGURATION (IVC)

5.6 TEST AND VERIFICATION INTEGRATION

5.7 ISS PLUG-IN PLAN

5.8 VISITING VEHICLES, IP ELEMENT, AND ROBOTIC SYSTEMS

5.9 ISS VEHICLE OFFICE PROJECT INTEGRATION SUPPORT

5.10 ISS VEHICLE OFFICE WORK LIFE CYCLE (WLC) SUPPORT

5.11 ISS VEHICLE OFFICE SUPPORT FOR PAYLOAD FACILITIES, TECHNOLOGY

DEMONSTRATIONS AND COMMERCIAL ELEMENTS

5.12 ISS VEHICLE OFFICE COMMERCIAL ELEMENTS INTEGRATION SUPPORT ... 65

5.13 ISS VEHICLE OFFICE SUPPLIER INVENTORY SPECIALIST SUPPORT

5.14 SYSTEMS ENGINEERING & INTEGRATION (SE&I) OFFICE VEHICLE

CONFIGURATION (VC) INTEGRATION SUPPORT

5.15 DATA AND INFORMATION REQUEST TOOL (DIRT)

6.0 MISSION INTEGRATION

6.1 ISS FLIGHT PLANNING

6.2 ISS GENERIC GROUNDRULES, REQUIREMENTS, AND CONSTRAINTS (GGR&C)

6.3 ISS INCREMENT/STAGE INTEGRATION

6.4 ISS INVENTORY MANAGEMENT SYSTEM (IMS)

6.5 ISS FLIGHT RULE EVALUATION

6.6 ISS FLIGHT OPERATIONS DOCUMENTATION

6.7 PRIVATE ASTRONAUT MISSION (PAM) INTEGRATION

7.0 OPERATIONS

7.0 ISS UNPRESSURIZED CARGO GROUND PROCESSING

7.1 ISS MISSION EVALUATION ROOM (MER) AND INTERNATIONAL SPACE

STATION MANAGEMENT CENTER (IMC)

7.2 ISS INCREMENT ENGINEER INTEGRATION

7.3 ISS VISITING VEHICLE INTEGRATION AND OPERATIONS

7.4 ISS IMAGERY

7.5 ISS POST MISSION PROCESS

8.0 SAFETY AND MISSION ASSURANCE (S&MA)/PROGRAM RISK

8.1 SAFETY AND HEALTH

8.2 MISHAP INVESTIGATING AND REPORTING/CORRECTIVE ACTIONS

8.3 PROBABILISTIC RISK ASSESSMENT (PRA)

8.4 SAFETY INTEGRATION

8.5 ISS INCREMENT AND OPERATIONS INTEGRATION

8.6 ISS PROBLEM ANALYSIS REPORTING TOOL DATABASE

8.7 SECONDARY REVIEWER VERIFICATION CLOSURE NOTICES (VCN)

COORDINATION:

9.0 PROGRAM RESEARCH AND COMMUNICATION

9.1 ISS OUTREACH AND RESEARCH TRACKING

9.2 ISS RESEARCH PLANNING

9.3 ISS RESEARCH PORTFOLIO INTEGRATION

9.4 ISS NASA PAYLOADS CLIENT SERVICE HELPDESK

9.5 ISS AMATEUR RADIO (HAM RADIO) PAYLOAD DEVELOPER

9.6 UTILIZATION INTEGRATION

10.0 COST ESTIMATING AND ASSESSMENTS

10.1 ISS PROGRAM COST ESTIMATING

10.2 ISS PROGRAM ASSESSMENTS

11.0 INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ) TASK ORDERING

INTRODUCTION

The Mission Technical Integration Contract (MTIC) provides the National Aeronautics and Space Administration (NASA) with products and services to support mission and program technical integration activities and the necessary infrastructure functions for the International Space Station (ISS) Program, Orion Program, and Gateway Program with the potential for supporting additional Human Space Flight Programs or Projects.

The purpose and mission of the ISS Program is to advance science and technology research, expand human knowledge, inspire, and educate the next generation, foster the commercial development of space, and demonstrate capabilities to enable future exploration missions beyond low Earth orbit.

The Orion Program has been tasked by the NASA Administrator to accelerate the return of astronauts to the moon’s surface. The Orion Program’s environment is dynamic with many moving parts across multiple stages of development, integration, and testing each affected by critical deadlines toward the development of its spacecraft.

The Gateway Program will be an outpost in lunar orbit and will enable the return of astronauts to the surface of the Moon. The Gateway Program will be NASA’s subsequent step from low Earth orbit to lunar orbit.

Thorough knowledge and expertise about the Programs will be necessary to perform this contract.

The contractor must maintain flexibility and responsiveness to changing requirements across multiple Programs and different priorities while also maintaining performance of activities in the most cost-effective and efficient manner with safety, mission success, and customer satisfaction as priorities.

The contractor is to provide products and services in support of the following:

• Program Management

• Business Management

• Configuration Management and Data Management

• Information Technology

• Systems Engineering and Integration

• Mission Integration

• Operations

• Safety and Mission Assurance/Program Risk

• Program Research and Communication

• Cost Estimating and Assessments

• Indefinite Delivery Indefinite Quantity (IDIQ) Ordering

The following Scope of Work (SOW) defines the tasks to be performed by the contractor in support of the ISS Program. In addition to ISS, the remaining JSC programs may include some or all of the tasks described in this document. These programs include but are not limited to:

• EVA and Human Surface Mobility Program (EHP)

• Orion Program

• Gateway Program

• Commercial LEO Program

• Exploration Architecture, Integration, and Science

• Moon to Mars Program

A detailed list of the tasks to be performed by these programs will be included in the final RFP.

The contractor shall be responsible for the overall successful performance of MTIC and provide all necessary resources to meet contract requirements. The contractor shall be responsible for all training and certifications required to accomplish contract requirements. All work completed under this contract shall comply with requirements contained in the applicable documents delineated in.

1.0 PROGRAM MANAGEMENT AND ADMINISTRATION

In overall performance of contract management and administration of this contract and in carrying out of the SOW, the contractor shall conduct program management, including risk management, in order to develop and deliver the required products and services as defined for HSFTIC. The contractor shall be required to implement the following tasks at the contract level:

1.0.1 Technical Direction

Performance of the work under this contract is subject to the written technical direction of the NASA Contracting Officer’s Representative (COR), who will be specifically appointed by the NASA Contracting Officer (CO) in writing. “Technical direction” means a directive to the contractor that approves approaches, solutions, designs, or refinements; fills in details or otherwise completes the general description of work or documentation items; shifts emphasis among work areas or tasks; or furnishes similar instruction to the contractor. Technical direction includes requiring studies and pursuit of certain lines of inquiry regarding matters within the general tasks and requirements in the contract SOW.

The COR does not have the authority to, and shall not, issue any instructions purporting to be technical direction that:

1 Constitutes an assignment of additional work outside the Scope of Work;

2 Constitutes a change as defined in the “Changes” clause (contract Section I) or

Underlimit Changes (Clause H.13);

3 Constitutes a basis for any increase or decrease in the total estimated contract cost, the fixed fee (if any), or the time required for contract performance;

4 Changes any of the expressed terms, conditions, or specifications of the contract;

5 Interferes with the contractor’s rights to perform the terms and conditions of the contract.

All technical direction shall be issued in writing by the COR. The contractor shall proceed promptly with the performance of the technical direction duly issued by the COR in the manner prescribed above and within the COR’s authority. If, in the contractor’s opinion, any instruction or direction by the COR falls within any of the categories defined above, the contractor shall not proceed but shall notify the CO in writing within 5 days after receiving it and shall request the CO to either issue an appropriate contract modification within a reasonable time or advise the contractor in writing within 30 days that the instruction or direction is rescinded in its entirety or within the requirements of the contract and does not constitute a change under the “Changes” clause of the contract, and that the contractor should proceed promptly with its performance.

A failure of the contractor and CO to agree that the instruction or direction is both within the requirements of the contract and does not constitute a change under the “Changes” clause, or a failure to agree upon the contract action to be taken with respect to the instruction or direction, shall be subject to the Disputes clause of this contract.

Any action(s) taken by the contractor in response to any direction given by any person other than the CO or the COR shall be at the contractor’s risk.

1.0.2 The contractor shall develop, maintain and implement a Management Plan in accordance with Data Requirements Description (DRD) HSFTIC-PM-01, Program Management Plan.

1.0.3 The contractor shall provide a contract Phase-In Plan in accordance with DRD HSFTIC-PM-03, Phase-In Plan.

1.0.4 The contractor shall provide a Contract Close-Out Plan in accordance with DRD HSFTIC-PR-01, Contract Close-Out Plan.

1.0.5 The contractor shall conduct Integrated Management Reviews (IMR) for NASA and provide integrated management review of the contractor’s overall technical, schedule and cost performance in accordance with DRD HSFTIC-PM-02, Integrated Management Review.

1.0.6 The contractor shall provide performance metrics in accordance with DRD HSFTIC- PM-04, Performance Assessment Plan and Performance Assessment Reports.

1.0.7 The contractor shall provide a SOW Evidence of Completion Matrix in accordance with DRD HSFTIC-PM-11, SOW Evidence of Completion Matrix.

1.0.8 The contractor shall deliver DRD content that is compatible with the NASA Management Information System (MIS).

1.0.9 The contractor shall develop, implement, and deliver annual work plans per DRD HSFTIC-PM-08, Annual Work Plans.

1.1 PROGRAM MANAGEMENT AND ADMINISTRATION

The contractor shall provide and maintain program management systems, as outlined below, for the planning, organization, control and reporting of all activities required by this contract, to include all outcomes and deliverable products.

1.1.1 The contractor shall, in accordance with SAE AS9100, Quality Systems – Aerospace

– Model for Quality Assurance in Design, Development, Production, Installation and Servicing, develop and provide work instructions and maintain the ISS Program Master List of work instructions, processes, and procedures in accordance with JPR 1281.5, Document and Data Control, and JWI, 1282.1 Organizational Master List Instructions, and provide administrative functions for work instructions in accordance with SSP 41170, Configuration Management Requirements.

1.2 CERTIFICATION OF FLIGHT READINESS (COFR)

The contractor shall provide an auditable approach and statement of flight readiness for the work performed under this contract in accordance with SSP 50108, ISS Program Certification of Flight Readiness Process Document and with DRD HSFTIC-PM-06, Certification of Flight Readiness (CoFR) Implementation Plan.

1.2.1 Program CoFR Process:

For the CoFR process, the contractor shall:

A. Manage ISS Program CoFR reviews.

B. Serve as the Board Secretariate for SORR and FRR.

C. Maintain the ISS Program CoFR schedule and calendar.

D. Develop and distribute CoFR announcement memorandums.

E. Develop and distribute ISS Readiness memoranda for the International Partners and Commercial Vehicles.

F. Maintain CoFR distribution lists.

G. Perform CoFR meeting logistics.

1.2.2 The contractor shall track and maintain status of open paper, waivers, CoFR actions and CoFR Exceptions.

1.2.3 The contractor shall implement the CoFR requirements identified in each NASA Control Account Manager (CAM) CoFR implementation plan and in accordance with SSP 50108, ISS Program Certification of Flight Readiness Process Document, to provide for consistent data collection, presentation, and archival of CoFR data.

1.2.4 The contractor shall perform compliance verification audits of each NASA ISS Program Office and ISS Program contractor CoFR Implementation Plans.

1.2.5 The contractor shall integrate CoFR documentation at the ISS Program Office CAM level, for all ISS Program Offices and Kennedy Space Center (KSC) UB/Exploration, Research and Technology, except Marshall Space Flight Center (MSFC) HP20/Payload and Mission Operations, for presentation at the ISS Program CoFR Reviews. KSC UB/Exploration, Research and Technology support through the period of performance.

1.2.5.1 The contractor shall provide additional capacity to integrate CoFR documentation at the ISS Program Office CAM level, for KSC UB/Exploration, Research and Technology, for presentation at the ISS Program CoFR Reviews through the period of performance.

1.2.6 The contractor shall collect CoFR documentation from every ISS Program Office into a presentation for the ISS Program CoFR Reviews.

1.3 RISK MANAGEMENT

The Risk Management function consists of qualitative and quantitative processes and methodologies.

1.3.1 The contractor shall develop, maintain, and implement the ISS Program risk management processes and procedures and integrate the identification, quantification, and mitigation of risks across the ISS Program, including the following:

A. Define, maintain, and implement the risk management process.

B. Maintain the ISS Risk Database in accordance with SSP 50175, ISS Risk

Management Plan, and NASA Procedural Requirement (NPR) 8000.4, Agency Risk Management Procedural Requirements, integrate all data, and maintain data integrity of the ISS Risk Database and associated linkage with the Management Information System (MIS).

C. Provide training of risk management principles across the ISS Program community.

D. Develop and integrate inputs, resolve discrepancies, and provide risk metrics and

Integrated Risk Management Application (IRMA) data packages for the Program Risk Advisory Board (PRAB).

E. Track liens and threats as related to the ISS Risk Database, and provide Program and Project status, including reports from the ISS Risk Database, provide status of functional area risks (CAMs, i.e., Vehicle Office Manager), track changes, and make updates to risks to reflect the current status.

In addition, the contractor shall coordinate liens and threats and facilitate categorization for ISS Vehicle Office risks with the Vehicle Office technical organizations.

F. Identify safety, mission success, cost, and schedule risks and documentation in the

ISS Risk Database, identify new risk initiatives, and provide risk guidance, identify issues, and address concerns.

G. Develop and provide ISS risk management techniques in response to NASA Agency risk activities and initiatives including any external/internal audits.

H. Integrate and perform qualitative risk assessments of flights, stages, specific operations, specific configurations, and change requests.

I. Integrate Program-wide risk inputs for the CoFR/Stage Operations Readiness Review (SORR) and resolve discrepancies, provide risk data by flight and stage, and confirm risk acceptance rationale is documented for open CoFR/SORR risk.

1.3.2 The contractor shall perform risk management process support for MSFC Payload and Mission Operations (HP20) and child organizations through the period of performance.

1.3.3 Support quarterly PRAB chart development for the ISS Transportation Integration Office (ON).

1.4 EXPORT CONTROL

1.4.1 The contractor shall develop, provide, and implement an Export Control Plan (ECP) in accordance with DRD HSFTIC-EC-02, Export Control Plan, and conduct self-audits in accordance with DRD HSFTIC-EC-01, Export Control Audit Results.

1.4.2 The contractor shall assist data originators and Designating Officials with the assessment of ISS Program documentation to determine sensitivity and appropriate markings for export and by interfacing with the JSC Export Services Team to export controlled items.

1.4.3 The contractor shall, in coordination with the JSC Export Services Team, recommend the export classification and export authority (license, exemption or exception) for commodities that they are responsible for exporting on behalf of NASA or that NASA ISS Program will export.

1.4.4 The contractor shall administer and maintain control logs of export activities consistent with the DRD HSFTIC-EC-02, Export Control Plan and associated export compliance requirements. Export control logs shall include as a minimum, commodities classifications, license information, transaction status, compliance activities, and records of process completion for license exceptions or exemptions.

1.4.5 PROGRAM EXPORT CONTROL

A. The contractor shall assist data originators and Designating Officials with the assessment of ISS Program documentation to determine sensitivity and appropriate export control and Controlled Unclassified Information (CUI) markings, and by interfacing with the JSC Export Services Team for export-controlled items.

B. The contractor shall, in coordination with the JSC Export Services Team (EST) and the ISS Export Control Representative (ECR), recommend the export classification and export authority (license, exemption, or exception) for commodities that they are responsible for exporting on behalf of NASA or that NASA ISS Program will export.

C. The contractor shall manage and maintain required documentation, as it relates to Export Control services, that the NASA ISS Program will use to determine the rules and regulations for commodities to be exported.

1. ISS Program Technology Transfer Control Plan (TTCP) and related IP

Protocols

2. ISS Visiting Vehicle Guidelines

3. ISS Program Payload Technology Transfer Control Plan (TTCP)

4. Payload Export Letters

D. The contractor shall facilitate entries into the Export Record Database (ERDB) for disposition by an Export Control Representative (ECR).

E. The contractor shall provide support to the foreign national identity access process for the ISS Program as defined per JSC EST direction.

F. The contractor shall answer questions related to labeling for export control and CUI on ISS products.

G. The contractor shall assist ISS Program personnel with the submission of conference papers and other data to Scientific, Technical, and Research Information DiscoVEry System (STRIVES) for release to the public domain.

H. The contractor shall attend ECR training provided by the JSC EST to stay familiar with JSC export policies and procedures and shall stay current on regulatory changes affecting export control laws and foreign national access. The contractor shall recommend how to effectively communicate changes to program personnel.

I. The contractor shall, upon the direction of the program’s lead ECR, register with the JSC EST as the official ECRs for the program. The contractor shall fulfill any additional training required by the JSC EST to be registered.

1.4.6 ISS EXTERNAL DATA REQUESTS

A. The contractor shall receive and track external data requests from Commercial

LEO Developers (CLD) and other interested entities for ISS data.

B. The contractor shall create and maintain a repository to catalog all requests and responses for assessing future requests against previously provided items.

C. The contractor shall review the external data request, locate the associated ISSP documentation, and conduct a review to verify requested information matches the external request.

1.5 PROGRAM SCHEDULE DEVELOPMENT AND INTEGRATION

1.5.1 The contractor shall provide overall Program schedule management, analysis, and assessments in accordance with DRD HSFTIC-PC-04, Program Schedules, to support the continued development and operation of the ISS.

1.5.2 The contractor shall integrate schedule milestone requirements with affected Program providers, resolve issues, identify potential schedule impacts, and notify affected performing organizations to ensure timely Program awareness and resolution.

1.5.3 ISS Schedule Management

A. The contractor shall develop, maintain, and status Program Flight Schedules and

Program level activity schedule products (i.e., Quarterly Program Level Presentations for IMPR, CAM level schedules, etc.).

B. The contractor shall perform scheduled trade studies or create ad hoc schedules.

C. The contractor shall develop and maintain integrated schedules and project schedules, and report upcoming deliverables and impacts associated with delays.

D. The contractor shall develop and maintain integrated schedules and project schedules, and report the upcoming scheduled deliverables and impacts associated with delays for each Visiting Vehicle.

1.6 ISS MEETING SERVICES

The contractor shall provide meeting services, in accordance with ISS Program Policy Directive (PPD) 522, ISS Policy for Multilateral Control Board and Control Panel Operations, for the NASA identified control boards and panels as identified in Section J, Attachment J-7, Meeting Services.

1.7 NASA REVIEWS

The contractor shall develop and deliver briefing materials and analyses including Program technical, cost, and schedule status, specific safety or risk issues for ISS Program presentations and meetings with internal and external review groups.

Examples of these groups include, but not limited to: the Aerospace Safety Advisory Panel (ASAP), Human Exploration and Operations Committee of the NASA Advisory Council (NAC), Inspector General (IG), United States (US) Government Accountability Office (GAO), and Cost Assessments Teams.

1.8 PROGRAM REVIEWS, BOARDS, PANELS

The contractor shall provide and present briefing material, data, analyses and technical input for status and decision making at Program reviews, control boards, panels, working groups, and Technical Interchange Meetings (TIMs).

1.9 SPECIAL STUDIES

The contractor shall perform special studies to address the following:

A. New or changing requirements, B. ISS Vehicle performance improvements, C. Requirement changes, D. Process improvements, E. Reducing operating costs.

1.10 TECHNICAL WRITING

A. The contractor shall provide technical writers for the ISS Program Science Forum, Program Science Forum - US, ISS Payload Integration Panel and the ISS Program Safety Review Panels.

B. The contractor shall provide technical writers for the Commercial Crew Transportation Capability (CCtCAP) Phase III Safety Review.

C. The contractor shall provide technical writers for the ISS Axiom Commercial Element Program ISS Program Safety Review Panels.

D. The contractor shall provide technical writers for the HTV-X Safety Review.

1.11 MISSION ASSURANCE AND RISK MANAGEMENT PLAN

The contractor shall develop, implement, and maintain a Mission Assurance and Risk Management Plan in accordance with NPR 8715.3, NASA General Safety Program Requirements, and DRD HSFTIC-SA-01, Mission Assurance and Risk Management Plan.

1.12 QUALITY MANAGEMENT

A. The contractor shall establish, implement, and maintain a Quality Management

System (QMS) that complies with the SAE AS9100, Quality Systems – Aerospace – Model for Quality Assurance in Design, Development, Production, Installation and Servicing. Third party certification and registration is not required.

B. If the contractor is SAE AS9100, Quality Systems – Aerospace – Model for Quality Assurance in Design, Development, Production, Installation and Servicing, registered and subsequently changes registrars, loses registration status, or is put on notice of losing registration status, the contractor shall notify the NASA Contracting Officer within three (3) business days of receiving such notice.

1.13 AUDIT AND SURVEILLANCE

The contractor shall provide access to data, personnel, and facilities for Government audits and surveillance of contractor plans, procedures, and processes when deemed necessary by the Government, and provide written responses to audit and surveillance findings.

1.14 LESSONS LEARNED

The contractor shall:

A. Report lessons learned in accordance with NASA Policy Directive (NPD) 7120.6, Knowledge Policy on Programs and Projects, and JSC Procedural Requirement (JPR) 2310.1, JSC Organizational Learning Program.

B. Collect and document flight and increment lessons learned in the Government’s repository.

1.15 DOCUMENT MANAGEMENT

1.15.1 Book Management and Development

The contractor shall provide document maintenance functions in accordance with SSP 41170, Configuration Management Requirements and SSP 50010, Standards for ISS Program Documentation. The contractor shall maintain specifications electronically in accordance with SSP 41171, Preparation for Program-Unique Specifications, or as modified by negotiations with the International Partner/Participant. The contractor shall maintain Interface Control Documents/Interface Requirement Documents (ICDs/IRDs) in accordance with SSP 41174, International Space Station Interface Control Working Group Operating Procedures.

A. The contractor shall assess and determine the frequency of document updates for the documents listed in Section J, Attachment J-4, Applicable and Reference Document Lists, Table C, within the first 90 days from contract start. The contractor shall manage and keep up-to-date Section J, Attachment J-4, Applicable and Reference Document Lists, Table C, for the contract period of performance.

B. The contractor shall provide book manager functions, as identified in SOW

1.15.1 A, for the documents listed in Section J, Attachment J- 4, Applicable and Reference Document Lists, Table C.

1.15.2 Document Quality Assurance

The contractor shall provide NASA and HSFTIC Document Quality Assurance (DQA) in accordance with SSP 50010, Standards for ISS Program Documentation, and SSP 41170, Configuration Management Requirements.

1.16 ORGANIZATIONAL RECORDS

The contractor shall develop a data and records management plan in accordance with DRD HSFTIC-PM-12, Data and Records Management Plan. The contractor shall ensure Human Space Flight Programs organization adherence to the established plans for data and records management and retention, in accordance with NPR 1441.1, NASA Records Management Program Requirements, NRRS 1441.1, NASA Records Retention Schedules, NPD 1440.6, NASA Records Management, and JPR 1440.3, JSC Records Management Procedural Requirements. The contractor shall conduct audits throughout the Human Spaceflight Programs to ensure compliance with Agency, Center, and Program requirements.

A. The contractor shall track ISS organizational records to ensure records are updated and accurate in the ORI tool and physical records are being kept according to published retention schedules and policy.

B. The contractor shall process, distribute, maintain, and track ISS Program Official Correspondence. The contractor shall distribute and track ISS Program reviews and responses to Agency and JSC Work Instructions, Requirements, and Directives.

C. The contractor shall determine export control requirements for incoming correspondence, including faxes, between International Partner countries and the ISS Program.

D. The contractor shall, in coordination with ISS Program Office management, process NASA and JSC Directives and Requirements, and Document Availability

Authorizations per NPR 2200.2 Scientific and Technical Information (STI) Document Availability Authorization, and JSC Action Tracking System actions.

E. The contractor shall process requests for translation on behalf of ISS Program Manager Office/Human Space Flight Program-Russia, request new translations, and distribute as appropriate.

F. The contractor shall prepare technical and management correspondence, forms, reports, and presentations.

G. The contractor shall distribute ISS correspondence.

H. The contractor shall upload final correspondence packages in ISS Program repository. (i.e., Electronic Document Management System (EDMS)).

2.0 BUSINESS MANAGEMENT

2.1 MANAGEMENT AND BUSINESS ADMINISTRATION

The contractor shall provide overall contract management and administration for this contract.

The contractor shall perform all business and administrative functions and integrate these functions across all areas of performance.

The contractor’s on-going business analysis shall support the Program business process.

2.2 RESOURCES MANAGEMENT

As part of the overall program management for this contract, including risk management, the contractor shall perform the following resources management tasks.

2.2.1 The contractor shall develop and provide a contract Work Breakdown Structure (WBS), a WBS dictionary, and a program WBS map in accordance with DRD HSFTIC-PC-03, Work Breakdown Structure (WBS) and Dictionary. The contract WBS shall serve as the framework for contract planning, budgeting, cost reporting, Flight Planning Review reporting, schedule resource loading, and schedule status reporting to the Program. Elements of work provided by major subcontractors (as defined in DRD HSFTIC-PC-01, NF533 Monthly Cost Reporting) shall also be identified in the contract WBS.

2.2.2 The contractor shall develop and maintain a contract financial system which discretely tracks resources by NASA project code and contract WBS and elements of cost including labor, overhead, other direct costs (e.g., travel and subcontracts), and indirect costs.

2.2.3 The contractor shall support the Government budget process and respond to special requests related to budget impacts. The Program will, in accordance with the budget or special request guidelines and reporting format, specify the format and content of the contractor’s inputs and supporting rationale.

2.2.4 The contractor shall provide financial reporting in accordance with DRD HSFTIC- PC-01, NF533 Monthly Cost Reporting.

2.2.5 The contractor shall provide Workforce Reports in accordance with DRD HSFTIC- PC-02, Workforce Reports, to show organization, geographical breakdown and off-site versus on site workforce data.

2.3 PROGRAM BUDGET

2.3.1 The contractor shall utilize the NASA Agency, ISS Program, and Johnson Space

Center (JSC) Budget databases to accomplish the following:

A. Analyze budget, funding trends and financial and budget data for the Program and provide reports and presentations for working meetings, pre-reviews, status reviews, issue resolution, and action item closure in a NASA approved format.

B. Evaluate, validate, reconcile, and track all Program, non-HSFTIC, contracts’ costs, miscellaneous cost adjustments, and funding requisitions. Analyze the data for accuracy. Identify discrepancies and report issues and concerns and recommendations for issue resolution to NASA.

C. Provide transactional budget execution functions such as funding requisitions, identifying cost over obligation situation and financial database support for Program contracts.

D. Review, validate, and generate reports using the following databases:

1. Business Objectives (BOBJ) to gather actual cost data, determine funding status for contract and perform uncosted prior year funds assessment.

2. Electronic Document Management System (EDMS) or Configuration Status

Management Operations Systems (COSMOS) to access change directives.

3. Space Program Integrated Contract Environment (SPICE) to review and analyze CAM budgets, Budget Change Directives (BCDs) and contract modifications to assist in performing contract financial analysis for PP&C Office and COR. This data shall be used for all budget plans used in the monthly/quarterly review charts.

4. Station Automated Financial Environment (SAFE) to perform plan vs actual assessment and prepare charts for the monthly/quarterly reviews.

2.3.2 Budget Reserves/Changes Management/Risk Management

The contractor shall:

A. Develop and maintain the Program Planning and Control (PP&C) Office Cost

Containment charts to be presented at the Space Station Program Control Board

(SSPCB).

B. Document and track budget decisions made at the SSPCB meetings and ISS Program Manager reviews. Validate SSCN/Change Directives (CDs) for ISS Resource Management Office (RMO) Budget Lead approval for all in-board and outside of board CDs.

C. Develop and maintain the integrated cost threat overview for the PRAB.

D. Develop and maintain integrated reserves/program traces, PRAB cost threat overview, ISS RMO monthly/quarterly cost and workforce data and Assessments, Cost Estimating and Schedules (ACES) early warning products.

E. Maintain budget and workforce databases in SPICE. This includes adding new budget/workforce lines, validating ISS budget database WBS data to Systems, Applications & Products in Data Processing (SAP), uploading year-end un-costed data to verify New Obligation of Authority (NOA) availability, processing BCDs through signature cycle, approving one-sided labeling Program Planning Budgeting and Execution (PPBE) snapshots, acting as the primary contact between SPICE developer and NASA ISS RMO, and processing user database access requests.

F. Serve as back-up to the NASA Contract Analyst for the ISS Program Vehicle Sustaining Engineering Contract to evaluate, validate, reconcile, and track all the ISS Program Vehicle Sustaining Engineering Contract costs, miscellaneous cost adjustments, and funding requisitions. Analyze the data for accuracy.

Identify discrepancies and report issues and concerns and recommendations for issue resolution to NASA.

G. Provide training to the NASA budget database users.

H. Review, validate, and generate reports using data from the following databases:

1. EDMS or COSMOS to access change directives.

2. SPICE to monitor BCD impacts to the ISS budget/reserves and use data for weekly, monthly and quarterly review products.

3. SAFE to review impacts to program reserves, prepare weekly reserve status in support of SSPCB and provide reserves/risk products in support of monthly and quarterly reviews.

4. ISS Risk Management Application (IRMA) to evaluate the cost impacts to program reserves based on risks in the database.

2.3.3 Program Integration

The contractor shall provide briefing materials in support of the ISS Management Program Review (IMPR).

2.3.3.1 The contractor shall provide briefing materials for the Vehicle Office in support to the ISS Management Program Review (IMPR).

2.3.4 Funds Control Management and PPBE Integration

The contractor shall:

A. Manage and execute all funds control and fund obligations for the ISS Program, Advanced Exploration Systems (AES) Habitat Systems and Commercial Low Earth Orbit (LEO) Programs by interfacing with all NASA Centers and Human Exploration Operations Mission Directorate (HEOMD) Resource Management Office at NASA Headquarters. Document and track associated funding threats and risks to the Programs. Provide an assessment of End of Year (EOY) Projections and projected carryout.

B. Provide recurring analysis and statuses to customer interfaces, including HEOMD Resource Management Office at NASA Headquarters, regarding un-obligated and uncosted funds by Program Year (PY), Fiscal Year (FY), and Program Release Attribute (PRA). Manage ISS Program fiscal year end uncosted balances by coordinating across all NASA Centers and Human Exploration Operations Mission Directorate (HEOMD) Resource Management Office at NASA Headquarters.

C. Manage and report all ISS Program expired and cancelled funds actions by coordinating across all NASA Centers and Human Exploration Operations Mission Directorate (HEOMD) Resource Management Office at NASA Headquarters.

D. Support the implementation of ISS Program PPBE guidelines, program operating plans, and formulation of budget recommendations. This task includes formulating variance assessments, trend analysis, trade-offs, and other analysis necessary to completely substantiate project/program budget/funding requirements.

E. Provide support to Integration Senior Analyst activities as needed; to include provide a status to PP&C manager on monthly financial performance and provide monthly status to JSC resources integration office. Integrate PPBE presentations.

F. Provide support for ad hoc or special actions for the ISS PP&C Office, JSC Chief Financial Officer (CFO), and ISS Program Resources Office.

G. Provide detailed analysis of budget report and develop new or non-standard reports in SAFE.

H. Provide support for SAFE Development function activities to include; Track all User Interface change requests and maintain a consolidated and prioritized list of open tickets. Manage and track the decomposition of all change requirements for future SAFE module development. Manage the prioritization of future enhancements between system users and system developers. Provide a comprehensive list to track requirements through development and completion.

Provide acceptance testing of all software enhancements and fixes. Develop SAFE processes & procedures to aid in system development and use.

Troubleshoot SAFE software enhancements (documentation of validation, test, debug/identify bugs, & issue resolution/closure). Participate/lead in biweekly development meetings/strategy sessions with the SAFE developers. Actively contribute to agile team processes including sprint planning, release planning, & execution by prioritizing tickets & scheduling application deployments.

I. Provide SAFE validation administration function activities to include; Validate and reconcile data from Government cost/accounting management systems that enter SAFE (SPICE, BW/Business Objects (BOBJ)/SAP, IRMA) through automated or manual processes. Disposition database mapping requests. Analyze & audit tables/source data to identify discrepancies/anomalies.

J. Provide SAFE system administration function activities to include; Manage all SAFE system accesses, permissions, and user roles. Maintain configuration control of multiple crosswalks (WBS, PRA, Contract, Commitment Item, Center, Directorate/Org, ISS Managed/Non-managed). Manage system workflows, variance thresholds and user notifications. Maintain configuration control of all interdependencies between SAFE modules (Resources, Reserves, ACES, etc.).

K. Track and document all NASA Headquarters’ (HQs) managed ISS Program funds. Collect and analyze cost data for the HQs CAM charts in SAFE in support of the ISS Monthly Cost Review and ISS Quarterly Program Manager's Review.

The HQ CAM charts shall depict the HQ CAM workforce, labor and travel performance collected from data queries from various business systems and Cost Account Manager (CAM) analyst forecasts. The contractor shall be available for any discussions or presentations required at the Monthly/Quarterly reviews.

Monitor financial performance for HEO/Agency Bills and alert PP&C of budget threats/issues.

L. Provide support for Workforce, Labor, and Travel function activities as needed.

M. Review, validate, and generate reports using data from the following databases:

1. BOBJ to gather actual cost data, determine levels of prior year funds obligated but not yet accrued for the ISS Program for use in populating cost status charts for monthly resources reviews.

2. SPICE to review and analyze CAM budgets, BCDs and external budget impacts so that funding analysis and charts for the monthly reviews can be provided.

3. SAFE to review and analyze CAM budgets, BCDs and external budget impacts so that funding analysis and charts for the monthly/quarterly reviews can be provided.

2.3.5 CAM Analyst Support (Vehicle Office)

The contractor shall:

A. Provide CAM support across one or more ISS CAMs, with primary focus on

CAM analysis of ISS Vehicle Sustaining Engineering Contract content, costs, and workforce.

B. Provide independent evaluations of project resource requirements including cost-benefit analysis. Prepare assessments of project monthly phased operating plans, analyze monthly cost performance and workforce data and trends, project end-of-year run out cost, assess potential threats, risks, and impacts to the CAM. Present findings to CAM and PP&C Office management.

C. Maintain CAM cost and workforce databases, utilize monthly contract financial reports, to evaluate and assess contractor accruals, subcontract costs and materials purchases.

D. Provide support for NASA Civil Servant (CS) OB CAM analyst(s) activities as needed for the period of performance.

E. Review, validate, and generate reports using data from the following databases:

1. BOBJ to gather cost, workforce & travel data, determine levels of prior year actual cost versus plan for use in populating cost status charts for monthly resources reviews.

2. SPICE to review and analyze CAM budgets, BCDs and Workforce Change Directive (WCDs) so that analysis and charts for the monthly reviews can be provided.

3. SAFE to review and analyze CAM budgets, BCDs and WCDs so that analysis and charts for the monthly/quarterly reviews can be provided.

2.3.6 Workforce, Travel and Labor Integration and Analysis

The contractor shall:

A. Manage and track all civil service labor, civil service travel and workforce (civil service and contractor) for budgetary activities for the ISS Program, AES Habitat Systems and Commercial LEO Programs by interfacing with all NASA Centers and Human Exploration Operations Mission Directorate (HEOMD) Resource Management Office at NASA Headquarters. Identify and track all associated workforce threats and risks to the Programs. Prepare assessments of project monthly phased operating plans, analyzing monthly workforce Full Time Equivalent and Work Year Equivalent (FTE and WYE), labor and travel performance data and trends, projecting end-of-year average FTE and WYE, travel estimates, labor cost assessments and trends, assessing potential threats, risks, and impacts to the ISS Program. Present findings to ISS Resources Branch management, ISS PP&C Office, and ISS Deputy Program Manager.

B. Identify and manage all ISS Program, AES Habitat and Commercial LEO workforce, civil service labor and civil service travel for budgetary actions by working directly with the HEOMD Resource Management Office at NASA Headquarters. Provide analysis of workforce, labor and travel cost estimates resulting from the PPBE submissions, contractor and project basis of estimate data submissions, and any other data sources, as provided by the Government.

C. Manage and track all CS labor and Travel actions and provide the budget database approver support for all center-wide ISS program plan updates and WBS validations.

D. Respond to ad hoc or special actions for ISS PP&C Office, JSC OCFO and the LC Program Resources Office. Perform financial performance and/or budget analyses in support of special internal or external ISS Program inquiries.

E. Provide support for the Funds Management and PPBE Integration function activities as needed.

F. Provide support to Integration Senior Analyst activities as needed; to include provide a status to PP&C manager on monthly financial performance and provide monthly status to JSC resources integration office Integrate PPBE presentations.

G. Provide support for SPICE Administrator function activities to include maintaining the SPICE budget and workforce databases. Conduct bi-weekly meetings with SPICE programmers to document and prioritize SPICE errors and change requests, including statuses, priorities, and task duration in order to meet PP&C needs. Provide annual SPICE WBS code analysis to determine if any need to be removed or added. Develop and maintain all change requests/error notifications from SPICE users. Maintain detailed tracker of these items to submit to SPICE Programmers for bi-weekly meeting and disposition. Coordinate periodic SPICE lock-downs for required maintenance and/or data captures.

Conduct training via telephone or in person for NASA budget database users.

H. Provide SAFE Development function activities to include; Track all User Interface change requests and maintain a consolidated and prioritized list of open tickets. Manage and track the decomposition of all change requirements for future SAFE module development. Manage the prioritization of future enhancements between system users and system developers. Provide a comprehensive list to track requirements through development and completion.

Provide acceptance testing of all software enhancements and fixes. Develop SAFE processes & procedures to aid in system development and use.

Troubleshoot software enhancements (documentation of validation, test, debug/identify bugs, & issue resolution/closure). Participate/lead in biweekly development meetings/strategy sessions with the SAFE developers. Actively contribute to agile team processes including sprint planning, release planning, & execution by prioritizing tickets & scheduling application deployments.

I. Provide support for SAFE validation administration function activities to include;

Validate and reconcile data from Government cost/accounting management systems that enter SAFE (SPICE, BW/BOBJ/SAP, IRMA) through automated or manual processes. Disposition database mapping requests. Analyze & audit tables/source data to identify discrepancies/anomalies.

J. Provide support for SAFE system administration function activities to include;

Manage all SAFE system accesses, permissions, and user roles. Maintain configuration control of multiple crosswalks (WBS, PRA, Contract, Commitment Item, Center, Directorate/Org, ISS Managed/Non-managed). Manage system workflows, variance thresholds and user notifications. Maintain configuration control of all interdependencies between SAFE modules (Resources, Reserves, ACES, etc.).

K. Provide support for Integration team activities as needed.

L. Review, validate, and generate reports using data from the following databases:

1. BOBJ to gather actual workforce & travel data, determine levels of prior year workforce actual costs for the ISS Program for use in populating cost status charts for monthly resources reviews.

2. SPICE to review and analyze CAM budgets, BCDs and WCDs so that workforce, labor and travel analysis and charts for the monthly reviews can be provided.

3. SAFE to review and analyze CAM budgets, BCDs and WCDs so that workforce, labor and travel analysis and charts for the monthly/quarterly reviews can be provided.

2.4 PROGRAM PROPERTY MANAGEMENT

2.4.1 Property

2.4.1.1 The contractor shall function as the property custodian in accordance with NPR

4200.1, NASA Equipment Management Procedural Requirements, JWI 4200.1, Management of Controlled Equipment, and NASA Procedural requirements listed in Section J, Attachment J-4, Applicable and Reference Documents lists, Table A.

2.4.1.2 The contractor shall perform the property custodian function for the ISS Program and identified in Section J, Attachment J-12, List of Installation Accountable Government Property and Government Furnished Property.

2.4.1.3 The contractor shall perform the following property custodian functions:

A. Perform an annual physical inventory for NASA property assigned.

B. Update, maintain, and validate records in the Government's property tracking system, in accordance with NASA and JSC procedures for all property assigned and report untagged controlled equipment to Center Equipment Management Representative.

C. Use NASA forms as identified in NPR 4200.1 and JWI 4200.1 to process NASA equipment information into the Government's property tracking database.

D. Coordinate shipping, receiving, and transportation of hardware to, from, and within NASA per JWI 6050.1, Procedures for Processing Shipments from JSC.

E. Perform investigations for missing or stolen equipment per JWI 4200.1.

Document and report promptly to Center Logistics, Property Management, and Center Security Office.

F. Verify documentation is completed for cannibalization/modification of hardware requests per NPR 4300.1 NASA Personal Property Disposal Procedural Requirements and JWI 4300.1 JSC Instructions for Excess and Disposal of Government Property.

G. Prior to an employee's retirement, transfer or resignation verify all equipment is properly transferred or de-subscribed.

2.5 ISS CONFERENCE FACILITY MANAGEMENT

2.5.1 The contractor shall provide a conference facility in accordance with Section J, Attachment J-8, Conference Facilities Management.

2.5.2 The contractor shall develop, deliver, and maintain a Property Management Plan in accordance with DRD HSFTIC-PM-10, Government Property Management Plan, and function as the property custodian for the Government property identified in Section J, Attachment J-12, List of Installation Accountable Government Property and Government Furnished Property.

2.6 ISS BUILDING 4-NORTH AND 4-SOUTH FACILITY MANAGEMENT

The contractor shall perform the Building Facility Manager duties as defined in JWI

8831.1 Facility Manager Program for Building 4-North (4N) and 4-South (4S).

3.0 CONFIGURATION MANAGEMENT (CM)/DATA MANAGEMENT AND

INTEGRATION (DMI)

3.1 CONFIGURATION MANAGEMENT (CM)

The contractor shall implement and administer CM operations in accordance with SSP 41170, Configuration Management Requirements; SSP 50010, Standards for ISS Program Documentation; SSP 50123, Configuration Management Handbook; and be responsible for contract specific CM functions as described in each of the functional CM areas described below.

3.1.1 Management and Administration

3.1.1.1 The contractor shall provide and maintain the Program CM policies, procedures, and requirements, including the…