H92222-10-R-0046 AMD 0002 Modification SITEC APP MGT.pdf

SITECAPPMGT

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER (Type or print)

30-105-04EXCEPTION TO SF 30

APPROVED BY OIRM 11-84

STANDARD FORM 30 (Rev. 10-83) Prescribed by GSA

FAR (48 CFR) 53.243

The offer deadine is extended until 4 April 2011and the RFP is modified to incorporate changes triggered by the supplier Questions and Answ ers.

1. CONTRACT ID CODE PAGE OF PAGES

U 1 13

16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

16C. DATE SIGNED

BY

16B. UNITED STATES OF AMERICA15C. DATE SIGNED15B. CONTRACTOR/OFFEROR

(Signature of Contracting Officer)(Signature of person authorized to sign)

8. NAME AND ADDRESS OF CONTRACTOR (No., Street, County, State and Zip Code) X H92222-10-R-0046

X 9B. DATED (SEE ITEM 11)

25-Feb-2011

10B. DATED (SEE ITEM 13)

9A. AMENDMENT OF SOLICITATION NO.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

X The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offer X is extended, is not extended.

Offer must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended by one of the following methods:

(a) By completing Items 8 and 15, and returning copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted;

or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN

REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS.

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE

CONTRACT ORDER NO. IN ITEM 10A.

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES (such as changes in paying office, appropriation date, etc.) SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(B).

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER (Specify type of modification and authority)

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

10A. MOD. OF CONTRACT/ORDER NO.

U0002

2. AMENDMENT/MODIFICATION NO. 5. PROJECT NO.(If applicable)

6. ISSUED BY

3. EFFECTIVE DATE

23-Mar-2011

CODE

HQ USSOCOM SORDAC-K

ATTN: GARY SALAVA

7701TAMPA POINT BLVD

TAMPA FL 33609

H92222 7. ADMINISTERED BY (If other than item 6)

4. REQUISITION/PURCHASE REQ. NO.

CODE

See Item 6

FACILITY CODECODE

EMAIL:TEL:

H92222-10-R-0046, 0002

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION A - SOLICITATION/CONTRACT FORM

The required response date/time has changed from 28-Mar-2011 03:00 PM to 04-Apr-

2011 03:00 PM.

SECTION H - SPECIAL CONTRACT REQUIREMENTS

The following have been modified:

H.6 ORDERING PROCEDURES

General. This contract is designed to meet the wide and varied needs of USSOCOM. As such, FFP and CPFF types of task orders may be awarded hereunder. The Government will determine the most appropriate task order contract type for each effort. The Government may unilaterally deviate from these procedures at any time as required. The Government intends to award initial contract solicitation task orders based on task proposals submitted with the contract proposal shortly after the prime awards are made and further discussions are not anticipated for these initial awards. However, the Government may conduct task order discussions or negotiations after award if the Contracting Officer determines negotiations are necessary. The basis of award of the initial RFP task orders will be in accordance with H.6.3 and based only on the CPFF contract type. The Contractor shall normally have 25 calendar days to submit task order proposals, unless

a) a longer timeframe is specified in the request for task order proposal;

b) it is an urgent requirement as addressed below in H.6.1; or

c) the Government determines that the task order does not require a 25 calendar day time period to submit a valid proposal. Accordingly, the amount of time for proposal submission will be calendar 25 days for each task order unless so identified in the instructions to offerors.

Except for proposals submitted in response to the Request for Proposal, contractors may submit an alternative contract type in proposals submitted in response to ITOs. The Contractor shall fully explain the terms and conditions, as well as price benefits to the Government, in its alternate proposal. The Government may or may not consider the alternate approach. The Contractor shall perform in accordance with the awarded task order including all terms and conditions of the basic contract and any additional specific information awarded at the task order level.

Task orders may include option year periods. The process for exercising task order options are included below under task order procedures.

H. 6.1 Government Requests for Task Order Proposals Content and Transmission. When the Government has a requirement for work to be performed, the Contracting Officer will issue an Invitation to Offer (ITO). The ITO will include:

(1) Statement of Objectives or other document that describes the Government’s requirements;

(2) the desired performance period, and;

(3) any other information considered to be of assistance to the Contractor in preparing a proposal.

The ITO may be written or oral, and may be transmitted by any means including the mail, Internet, e-mail, telephone, or face-to-face. The standard method of transmission, however, shall be e-mail, via Internet in writing unless otherwise requested by the Contracting Officer. The task order ITO shall not obligate the Government to issue task orders under this contract, nor shall it authorize the Contractor to perform any work pursuant to such requests for proposal prior to the Contractor’s receipt of an authorized Notice to Proceed or issuance of formal task order DD 1155.

Urgent Requirements. In the event of an urgent requirement, the Contractor shall provide a written proposal within the timeframe specified by the Contracting Officer in the specified format.

H.6.2 Submission of Task order Proposals Standard Requirements. Contractors shall submit a proposal for every requirement solicited without conflict unless granted a waiver in advance by the Contracting Officer. If the Contractor has reason to request a waiver, but is not granted a waiver by the Contracting Officer in advance, the Contractor shall submit a detailed statement of reason for a waiver to the Contracting Officer within 2 days of task order RFP receipt.

Proposal Content. Proposals shall normally consist of a task order technical/management proposal, a pricing proposal, and a Proposed Performance Work Statement (PWS). If a subject matter expert, specialist, or technical expert is proposed in order to provide services under the task order, a resume shall be provided in the technical/management proposal. Additionally, ITOs may specifically require the submission of certain resumes.

Proposals will be reviewed by the Government and used as a basis for any required negotiations or discussions and the subsequent issuance of a task order. All task order proposals shall contain any and all information required to conduct an overall task order evaluation, including all details related to price or cost as applicable. Unless otherwise specified in the RFP, proposals shall contain the overall proposed approach to meeting the details of the SOO, including a proposed Performance Work Statement with performance metrics and pricing information described below. Though past performance on current task orders by each offeror will be considered in the overall evaluation of new competitive task orders, no past performance information will be required as a submission by the offerors at the task order level. During the initial task order evaluations, since current task order past performance has not yet been demonstrated, all prime offerors will be given a neutral rating.

Task Order Technical/Management Proposals shall contain the following information:

• An overall discussion of the Contractor’s Task Order Management approach (technical and management information as required) to meet the proposed PWS solution including performance measurements and exit criteria for task order completion. The Contractor shall demonstrate the offerors understanding of the task to be performed. The proposal shall include at a minimum the labor categories/skill levels required, labor hours per category, and basis for the proposed hours which were utilized to develop the Offeror’s price offer.

• The place of performance associated with proposed solution. If the Government provides information that indicates that they desire the work to be performed on site, but the Contractor can provide an alternative solution off-site, the Contractors shall address risk mitigation information to deliver the services required in the proper environment to protect and share data as required.

• Travel. Offerors shall provide the basis of estimate for any travel costs included in the price proposal. In addition, the offeror shall identify any unique Government furnished property/materials/data required for performance if not already identified in the ITO.

• Innovation. Offerors shall provide a clear explanation regarding proposed innovative approaches being recommended to the Government to improve productivity/ efficiency to include a discussion of how the approach meets/exceeds the Performance Based Service Contract requirements and proposes measurable deliverables that benefit the Government.

If specific subject matter expertise/Key Personnel are required to meet the Government requirement, this information shall be provided by the government at the task order level, the Offerors shall then also provide:

• Proposed personnel individual’s qualification summaries/certifications/resume

• Rationale for the personnel, knowledge and skill levels proposed

Performance Work Statement. When requested by the Government, offerors shall propose a PWS. The PWS shall be performance-based IAW FAR 37.602 to the maximum extent practical for the requirement. Offerors will include the task order SLAs from the SOO in all PWS submissions. The SLA performance metrics/thresholds will be completed by each contractor for each task order. Contractors may also add or provide explanation for deletion of metrics/SLA items for consideration that are applicable to that specific task order. The proposed performance standards establish the performance level required by the Government to meet the contract requirements. The standards shall be measurable and structured to permit an assessment of the contractor’s performance. The Government will evaluate the Contractors proposed performance standards in response to a SOO to determine if they meet the Government’s needs. The PWS shall not contain information provided to demonstrate the Offeror’s capabilities.

Cost/Price Each price proposal should clearly indicate the appropriate Section B CLIN. If the Government directs the use of the cost reimbursable travel CLIN in the ITO, then all travel costs will be proposed separately. ITOs for each task order will inform offerors of the contract type required.

FFP Task Orders: The Offerors are to provide a total price for each FFP task order. Price shall be inclusive of all direct (i.e., direct labor and ODC) and associated indirect costs plus fee related to the task order.

Proposed price shall be identified by base and option periods, if applicable.

Cost Task Orders: The Offerors shall provide information other than cost or pricing data. The Contractor shall show a clear buildup of all direct and indirect costs being proposed. The contractor shall provide sufficient detail for the contracting officer to determine that the offeror’s pricing is reasonable IAW FAR 15.4 and consistent with its accounting practices. Proposed indirect rates and direct labor rates shall be based upon the contractor FPRA unless approval is obtained from the Contracting Officer to use alternate rates.

H.6.3 Government Evaluation of Task Order Proposals Upon receipt of the proposals, the Contracting Officer and the requiring activity will analyze the proposals and, if acceptable, issue a task order to the contractor whose offer provides the best value to the Government as described in the ITO.

Negotiations or discussions may be conducted prior to issuance of any task order. The standard evaluation criteria for task orders will include PWS (Offerors ability to define measurable performance standards to meet SOO) and approach to meeting PWS, past performance (Application Management task orders), and proposed cost/price (basic and all option years) unless other criteria is specifically stated in the ITO. Upon receipt of the proposal(s), the Contracting Officer may:

• Open discussions or negotiate with all or some contractors providing proposals

• issue a task order based upon the original proposal(s) furnished;

• reject the proposal(s); or

• cancel the requirement.

Task orders shall be issued on DD Form 1155 "Order for Supplies and Services;" (or similar form) and sent electronically to the contractor. Task order shall be consecutively numbered, dated and shall include supporting documents as applicable. If no offer is determined acceptable or the Government cancels the requirement, the Government will notify all Offerors of the cancellation.

Deviation H.6.3: Following contract award(s) the Government will determine the best value of the initial task orders, based on the task order proposals and discussions conducted (if conducted) during the overall contract source selection. For each task order, Technical approach, and Task order Management are significantly more important than cost/price.

H.6.4 Authorization to Proceed on Task Orders In time-critical circumstances, after award and prior to the Contractor’s receipt of the contractual instrument, the Contracting Officer may direct the Contractor to commence performance of the task in writing, verbally, or electronically. In no case shall the Contractor commence work without explicit approval from the Contracting Officer.

H.6.5 Option exercises at Task order level will be accomplished in accordance with FAR subpart 17.207 and Section H of this contract. Task order option periods will be outlined in each task order ITO.

H.6.6 Task Order Completion Within ninety (90) days after the completion of task orders, an authorized representative of the contractor shall certify in writing to the Contracting Officer that the task order is completely billed, remaining dollars of said amount can be de-obligated (if applicable) and all deliverables have been received and accepted by the Government. This information will be used as part of the final required documentation for contract closeout. The final closeout proposal shall include itemized Accounting Classification Reference Number (ACRN) de-obligations at the CLIN level per task order. This clause applies to all task order types, with the exception of final billing for cost type task orders.

SECTION J - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

ATTACHMENTS

Attachment 1 App Mgt PWS 19 23-Mar-2011 Attachment 7 SOO #1 160 SOAR 11 23-Mar-2011 Attachment 8 SOO #2 AFSOC SAUSMAN 08 23-Mar-2011 Attachment 9 SOO #3 INTEL TRNG 12 23-Mar-2011 Attachment 10 SOO #4 NSWC DEV 09 23-Mar-2011 Attachment 11 SOO #5 PKI 12 23-Mar-2011 Attachment 12 App Mgt SLAs 13 23-Mar-2011 Attachment 13 Question and Answers 40 22-Mar-2011

SECTION L - INSTRUCTIONS, CONDITIONS AND NOTICES TO BIDDERS

The following have been modified:

Section L - Instructions, Conditions, and Notices to Bidders

L.1 GENERAL PROPOSAL PREPARATION INSTRUCTIONS AND NOTICES

1.1 Each Offeror intending to submit a proposal in response to this solicitation should notify the contracting officer via an e-mail to contracting@socom.mil within 10 days of RFP issuance. Proposals are due by the date and time stated in block 9 of the SF33 to 205 S Hoover Blvd, Ste 210, Tampa, FL 33609. Notify Gary Salava or Dr. Joe Daum at 813-282-8795 ext 6121 or ext 6114, respectively on the expected package delivery date and time.

Regarding SF 33, Block 12, the minimum offer acceptance period shall be at least 120 calendar days.

1.2 This is an all-electronic solicitation release. No hard copies will be mailed. Amendments to the solicitation will be posted to www.fbo.gov. It is the responsibility of each Offeror to review the webpage for notice of amendments, updates, or changes to current information. The exclusive responsibility for source selection will reside with the Government. Proprietary information submitted in response to this solicitation will be protected from unauthorized disclosure as required by Subsection 27 of the Office of Procurement Policy Act as amended (41 U.S.C. 423) as implemented in the FAR.

1.3 Questions regarding the requirements of this solicitation must be submitted in writing and must be received by the Government no later than 07 Mar 11 at 1500 EST. Questions shall be forwarded to the attention of contracting@socom.mil using the attached format. The email shall include the words “RFP H92222-10-R-0046 Questions” and the offeror’s name in the subject line. Questions shall cite the applicable section, clause, paragraph number, and page of the solicitation that they address. The Government is not obligated to answer questions received after this time. All answered questions will be addressed in solicitation amendments posted on www.fbo.gov.

1.4 Proposals must include a discussion of Offeror’s approach in a manner which shall demonstrate comprehension of the scope and requirements of the contemplated contract. The proposal shall be specific, detailed, and complete so as to clearly and fully demonstrate that Offeror understands the requirements and the inherent problems associated with the objectives of this procurement. Stating that Offeror understands and shall comply with the requirements, paraphrasing the requirements, and phrases such as, “Standard procedures shall be employed” and “Well-known techniques shall be used” will be considered inadequate. The proposal must comprehensively explain how Offeror proposes to comply with the applicable requirements, including a full explanation of the techniques and procedures Offeror proposes to follow. All information submitted shall be current, specific, complete, and meet the requirements of the solicitation.

1.5 Teaming arrangements in which Prime Offerors participate as a subcontractor/team member with another Prime Contractor on multiple proposals are not authorized under this solicitation. For example, a Prime Offeror may not compete to be the prime for one team and a subcontractor for another team. Contractor teaming arrangements will comply with FAR 9.6.

1.6 The Offeror’s proposal shall be based on an ordering period of three years. For Bidding/Proposal purposes, the estimated date of contract award is 16 May 2011. The proposal shall be submitted in 5 volumes as detailed below.

Submit clearly marked proposals to: Call Gary Salava or Dr. Joe Daum for the delivery address at 813-282-8795 ext 6121 or ext 6114, respectively.

1.7 The matrix below provides preparation instructions and a crosswalk between Section L requirements and Section M evaluation factors:

Section L to Section M Crosswalk

Section L Instruction Section M Evaluation Factor / Subfactor

Section L, Volume I – Responsibility Criteria I-A – Offer Profile and Performance Capabilities M.1.2 Evaluation I-B – Top Secret Facility Clearance DD 254

I-C – Contract Forms and Certifications FAR 9.104 & M.1.1 I-D – Adequate Business System FAR 9.104 I-E - Small Business Subcontracting Plan and Small Business Participation

52.219-9

I-F – Total Compensation Plan 52.222-46

Section L, Volume II – Program Management Section M, M.1.3 – FACTOR 1 – Program Management

II-A – Management Organizational Structure M.1.3.1 – Subfactor 1 – Management Organizational Structure/Teaming Arrangements

II-B – Key Personnel M.1.3.1 – Subfactor 1 – Management Organizational Structure/Teaming Arrangements

II-C – Teaming Arrangements M.1.3.1 – Subfactor 1 – Management Organizational Structure/Teaming Arrangements

II-D – Quality Control M.1.3.2 – Subfactor 2 – Quality Control II-E – Transition Plan M.1.3.3 – Subfactor 3 – Transition Plan

Section L, Volume III – Past Performance Information, Reference Data and Relevant Experience

Section M, M.1.5 – FACTOR 3 – Past Performance

Section L, Volume IV – Task Order Management and PWS

Section M, M 1.4 – FACTOR 2 – Task Order Management and PWS

IV-A – Task Order Management M.1.4 FACTOR 2 – Task Order Management and

PWS

IV-B – Performance Work Statement M.1.4 FACTOR 2 – Task Order Management and PWS

Section L, Volume V – Task Order Cost M.1.6 FACTOR 4 – Task Order Cost

Offerors shall submit proposal in electronic format on CD-R, CD-RW format is not acceptable. Each Volume shall be submitted on separate CD-Rs. Offerors shall submit two copies of each CD-R. The Offeror shall also provide one original and one printed and bound copy of each volume, except for the Volumes II and IV which will have one original and three copies. Each Offeror shall organize and submit its proposal (and any resulting responses to Evaluations Notices (ENs)) described as follows:

Format Requirement Description Formats Electronic copies: Must be provided on compact disks, read-only memory. Microsoft Office 2007 presentation and spreadsheet products are required. Any changes, as a result of discussions, will be conformed into a compact disk and have changed information clearly marked by a vertical line in the right margin.

Electronic format: Written documents – MS Word (2007); Spreadsheets MS Excel (2007) unlocked with formulas; Project Plans/Schedule – MS Project.

Hard paper copy: 8 ½ x11inch paper A page is defined as one side of a sheet, 8 ½” x 11”, one and one half spaced with at least one inch margins on all sides.

Single spacing may be used for graphics and charts with limited text.

Font size shall be uncompressed Times New Roman, in no smaller than 11 point for text.

Font size shall be Times New Roman or Arial, in no smaller than 10 point for text in Spreadsheets, tables, and graphics.

Page Limits Page limits specified for each section shall be treated as maximums.

Pages beyond the limit will not be evaluated. When both sides of a sheet display printed material, it shall be counted as 2 pages. Foldouts shall be counted as 2 or more pages. Included in the page count are separate pages providing graphics, charts, illustrations, and pictures. Title pages, table of contents, section dividers, and cover pages will not count in page limits and will not be evaluated. Resumes and SF 294/295s will not be included in page limits but will be evaluated.

Page/Section Numbering Offeror’s shall use a standard page numbering system to facilitate proposal references. Pages shall be dated and numbered sequentially by volume. Number consecutive pages within sections. Legible tables, charts, graphs and figures shall be used when necessary to depict organizations, systems and layout, implementation schedules, plans, etc.

These displays shall be uncomplicated, legible and shall not exceed 11 by 17 inches in size. Foldout pages shall fold entirely within the volume.

Binding All proposal volumes must be in three-ring binders. The pages in the binders shall be easily removed and replaced to facilitate page changes.

Proposal Submission Requirements - the matrix below provides the proposal preparation instructions:

Volume, Title, and Description Page Limits

Volume I – Responsibility Criteria No limit I-A – Offeror Profile and Performance Capabilities.

The Offeror shall submit a summary description of the significant attributes of the Offeror’s capabilities and its proposal, including:

• Company Name

• Headquarters location

• Date founded

• Company Ownership

• Fiscal Revenue for 2009/ 2010 (Based on the company fiscal year)

• % of revenue derived from outsourced managed IT services

• Number of years providing the proposed services

• Number of employees dedicated to providing the proposed services

• Locations in the USA (city and state)

• International locations (city and country)

I-B – Top Secret Facility Clearance.

The Offeror shall provide evidence that they possess a Top Secret Facility Clearance as accredited by the Defense Security Service (DSS).

I-C – Contract Forms and Certifications.

The Offeror shall include the following data in Volume I in the format indicated.

Designate on the volume cover which proposal package contains the original, executed copy of the RFP.

• Section 1 – A one-page proposal cover letter or proposal cover page (include names, office phone and facsimile numbers and if applicable, cell phone numbers, and e-mail addresses for proposal points of contact).

• Section 2 – A complete copy of this RFP with the original signature of an official authorized to contractually bind the Offeror in block 17 of the SF 33.

The Offeror must complete the following sections within the RFP:

o Part I, Section A (SF 33, Block 17).

o Part IV, Section K, Representations, Certifications and other

Statements of Offeror o CDRL pricing completed

I-D – Adequate Business Systems.

The Offeror shall provide valid documentation that allows the contracting officer to determine that the contractor’s accounting system will permit timely development of all necessary cost data for cost type contracts and the negotiation of cost in accordance with the FAR and its supplements in order to be considered for award (within the last 3 years from date of the issuance of this RFP.)

I-E – Small Business Subcontracting Plan and Small Business Participation.

In accordance with FAR 19.702 Offerors, other than small business concerns, shall submit a small business subcontracting plan. The Plan shall include subcontracting goals that meet or exceed the minimum goals each of the categories stated in the table below. The plan shall describe the Offeror’s approach to meeting the proposed plan goals assumong a total contract value of $20,000,000.

Category…………………Minimum Goal in percentage of subcontracted dollars Small business ……………………30% Small disadvantaged……………… 9% Woman owned…………………….. 2% HUBZone…………………………... 1% Service Disabled Veteran Owned…. 3%

Offerors shall highlight how they plan to utilize AbilityOne firms in their Small Business Subcontracting Plan.

I-F - Total Compensation Plan.

The Offeror shall submit a total compensation plan based on the PWS and Invitations to Order (ITOs.)

Volume II – Program Management Proposal 70 II-A – Management Organizational Structure.

The Offeror shall include their proposed organizational structure with explanatory rationale. The Offeror must show outlined plans for each organizational element and defined responsibilities in support of requirements in the PWS. The structure will clearly identify proposed contractor facilities and any other facilities that may be used.

At a minimum, the plan should address:

• Clear lines of responsibility and authority for controlling, reporting, and reviewing work

• Innovative concepts streamlining decision-making while maintaining accountability

• Integration of the team

• Flexibility for responding to changing needs, including surge/sag capacity and the ability to access subject matter experts and key management personnel

• The approach for communicating status, issues, risks, and performance

• Innovative concepts regarding how the Offeror plans to assist the Government in managing and streamlining the administration of task orders in accordance with DoD performance based concepts including measurable deliverables for services provided.

II-B – Key Personnel.

The Offeror shall provide information regarding their proposed key management positions. For each proposed candidate, the Offeror shall include the resume (2 page limit not counted against Volume II page limit) that includes the following information:

• Management experience on similar contracts

• Length of time employed with current employer

• Technical competency

• Specific examples of knowledge and skills in interfacing with people at all levels including problem solving capability

• Education and training

• Corporate and personal commitment to providing specific proposed key management II-C – Teaming Arrangements.

• The Offeror shall list, by team member organization, the types of tasks estimated to be subcontracted. The Offeror shall list how it plans to: interact with the subcontractors/team members; allocate work between the prime and subcontractors; exercise oversight/control over subcontractor cost, schedule and performance. Explain the rationale if there are differences in the procedures for interfacing with different subcontractors. The Offeror shall clearly demonstrate how the overall teaming arrangement will provide the expertise required in the various major functional areas outlined under the PWS at the task order levels: Application Development, Application Maintenance and Application End-User Training. The offer shall detail there teams ability in all functional areas or how they intend to acquire those capabilities.

II-D – Quality Control.

The Offeror shall discuss the Offeror’s internal quality approach demonstrating clear lines of responsibility and authority for controlling, reporting, and reviewing performance outputs and outcomes. The Offeror shall discuss measures the Offeror will take to make any required changes or corrections to address performance-related issues for all service areas. Discuss Offeror’s approach for Performance Management and reporting related to the services to be provided to USSOCOM.

II-E – Transition Plan.

The Offeror shall describe their overall management approach for transition and a complete transition plan. The Offeror shall address its capability to execute a smooth and seamless phase-in/transition leading to assumption of full contractual responsibility.

This description shall include management expertise, ability to meet all security requirements (facility and personnel), procedures and policies, risk mitigation techniques, flexibility, and experience that when viewed collectively demonstrates the Offeror’s ability to successfully execute a contract phase-in. The Offeror shall explain how each activity would be assured of timely completion, identify its phase-in management team, and shall describe its approach for interfacing with the incumbent contractor. The Offeror shall provide a phase-in performance milestone schedule that reflects an understanding of the requirements necessary to assume full contract responsibilities following contract award. In addition, the Offeror shall include its capability to start proposing on all task order requirements, and, if awarded a contract, how they will have the capability to have personnel with the appropriate security clearance in place the first day of task order performance start date based upon the provided task order forecast.

Volume III –Past Performance Information 30 III-A – Reference Data and Relevant Experience.

Contents. The Offeror shall submit a Past Performance Proposal (Volume 3) containing the following:

1. Table of Contents

2. Summary Page describing the role of the Offeror and each subcontractor, teaming partner, and/or joint venture partner

3. Past Performance Information Sheets

4. Completed SF 294/295

Past Performance Information Sheets.

Submit information on contracts you consider most recent and relevant in demonstrating your ability to perform the proposed effort.

The Offeror shall submit a maximum of five Past Performance Information Sheets identifying active or completed contracts, either Government or commercial The Government defines “recent” as contracts that have been performed during the past three years from the date of issuance of this solicitation.

The Government defines “relevancy” as how closely a past performance reference compares to USSOCOM’s support requirements in regards to overall organizational size, technical scope, geographic complexity, and extent of the services provided by the Offeror to the reference customer Past Performance Information Sheets for each contract is limited to five pages Offerors are cautioned that the Government may use the information provided by each Offeror in this volume and information obtained from other sources for the overall evaluation of past performance.

The Government requires the Offeror to provide references including current Points of Contact (POCs) for each contract identified. Contact information for each POC and reference shall include both a telephone number and email address.

Past Performance Information sheets shall include specific information for each effort regarding experience in accordance with the following areas outlined below. NOTE: If the experience in the following areas was not required under the referenced contract, the Offeror shall also indicate that it is not applicable or relevant on the information Sheet.

Offerors should clearly describe:

• Program management experience.

• Key management personnel expertise.

• Management of the major functional requirements as outlined under in contract

Attachment entitled Performance Work Statement, Application Management.

• Management of a geographically diverse workforce located in both

Government and contractor facilities.

• Management of multiple task orders and efforts to minimize layers of management and oversight.

• Management of multiple subcontractors.

• Ability to work in an integrated team environment.

• Performance in recruiting, hiring, training, and retaining personnel in similar environments including access highly specialized skill sets and Subject Matter Experts (SMEs) for both short and long term requirements.

• Management approach used in providing personnel at local off site and geographically separated locations.

• Experience in accessing internal and external team resources that were necessary to provide support for unique requirements to include security requirements similar to those contained herein.

Volume IV – Task Order Management and Performance Work Statement IV-A – Task Order Management.

The Offeror shall submit a separate task order management proposal for each SOO/ Instruction To Offerors (ITO) in section J. Each task order management proposal shall describe the offerors management organization structure, key personnel, teaming arrangements, quality control and transition management. In addition, Offerors additional information required by each task order ITO.

• Task Order Management. The Offeror shall provide an overall discussion of the Contractor’s Task Order Management approach (technical, personnel, material and travel, and innovative approach information as required) to meet the proposed PWS solution including performance measurements.

• Technical. Offerors shall provide a detailed basis of estimates, without the related costs data, which supports their technical approach in meeting the requirements of the PWS. The basis of estimate shall be detailed sufficiently to

10 pages per task order

ITO

understand the Offeror’s approach and shall include at a minimum the labor categories/skill levels required, labor hours per category, and basis for the proposed hours which were utilized to develop the Offeror’s firm fixed price offer.

• Personnel. Offerors shall provide information regarding proposed personnel individual’s qualification summaries/resume if requested in the specific task order ITO. Offerors may submit additional resumes limited to 2 pages each if they choose, however, only those resumes specifically addressed in each task order ITO are mandatory (2 page limit not counted against Volume IV page limit.)

• Material and Travel. Offerors shall provide the basis of estimate for any material or travel costs included in the price proposal. In addition, the Offeror shall identify any unique Government furnished property/materials/data required for performance if not already identified in the RFP.

• Innovation. Offerors shall provide a clear explanation regarding proposed innovative approaches being recommended to the Government to improve productivity/ efficiency to include a discussion of how the approach meets/exceeds the Performance Based Service Contract requirements and proposes measurable deliverables that benefit the Government.

• Offerors shall provide information to demonstrate the offors ability to execute the proposed PWS and meet the objectives of the SOO.

IV-B – Performance Work Statement.

In response to the Government’s Task Order Statement of Objectives (SOO), Offerors shall propose a Performance Work Statement (PWS). The PWS shall be performance-based IAW FAR 37.602. Offerors shall include the Task Order SLAs from the Section C PWS in all task PWS submissions and start with Page 1. The SLAs shall be filled in, by including the proposed performance metrics / thresholds as required for each Task Order. The proposed performance standards establish the performance level required by the Government to meet the contract requirements. The standards shall be measurable and structured to permit an assessment of the contractor’s performance. Information on the offerors capability to meet the PWS shall be included in the Task order management section.

Each PWS shall be performance based and describe the required results. Each PWS shall address all elements of the Statement of Objectives. The PWS shall not include statements on how the work will be accomplished. (The approach to the Task Order Management section of volume IV.) The PWS shall not contain labor categories, labor hours or material requirements.

The PWS shall not include Government Furnished Material or Property requirements.

Each PWS should include measureable performance standards. Do not use the contractor’s company name in the PWS. (For example, instead of stating “Company XYZ’s team will…” state “The Contractor shall…”.

The PWS shall not contain capability statements such as, “Company XYZ has extensive experience in ….” The offeror may include capability statements that demonstrate the offerors ability to accomplish the proposed approach in the Task Order Management portion of Volume IV. The PWS shall not conflict with or duplicate clauses in the basic contract.

25 pages per task order

ITO

Volume V – Task Order Cost No limits

• Offeror shall submit an Overview and Explanatory Narrative / Notes and supporting information required to evaluate cost/prices. Offers should be sufficiently detailed to demonstrate their reasonableness.

• The burden of proof for credibility of proposed costs/prices rests with the Offeror. Compliance with these instructions is mandatory and failure to comply may result in rejection of your proposal.

• Offeror must include represented costs for on-site and off-site work-related activities.

• Offeror must identify and fully describe ALL pricing assumptions.

• Offeror must specifically identify any required or assumed Government investment based on your Program Management approach.

• Offeror must include the Administrative Contracting Officer’s name, address, and phone number.

• All tasks shall follow the task order instructions in Section H6; further specific instructions may be provided in individual SOO packages

52.215-20 REQUIREMENTS FOR COST OR PRICING DATA OR INFORMATION OTHER THAN COST

OR PRICING DATA (OCT 1997)—ALTERNATE IV (OCT 1997)

(a) Submission of cost or pricing data is not required.

(b) Provide information described below: See Instructions to Offerors and Clause H.6.2

(End of provision)

52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates multiple awards of a Firm Fixed Price and Cost Plus Fixed Fee Indefinite Delivery Indefinite Quantity type contract resulting from this solicitation.

The following were previously included by reference and are now included by full text:

52.215-20 REQUIREMENTS FOR COST OR PRICING DATA OR INFORMATION OTHER THAN COST

OR PRICING DATA (OCT 1997)

(a) Exceptions from cost or pricing data. (1) In lieu of submitting cost or pricing data, offerors may submit a written request for exception by submitting the information described in the following subparagraphs. The Contracting Officer may require additional supporting information, but only to the extent necessary to determine whether an exception should be granted, and whether the price is fair and reasonable.

(i) Identification of the law or regulation establishing the price offered. If the price is controlled under law by periodic rulings, reviews, or similar actions of a governmental body, attach a copy of the controlling document, unless it was previously submitted to the contracting office.

(ii) Commercial item exception. For a commercial item exception, the offeror shall submit, at a minimum, information on prices at which the same item or similar items have previously been sold in the commercial market that is adequate for evaluating the reasonableness of the price for this acquisition. Such information may include--

(A) For catalog items, a copy of or identification of the catalog and its date, or the appropriate pages for the offered items, or a statement that the catalog is on file in the buying office to which the proposal is being submitted. Provide a copy or describe current discount policies and price lists (published or unpublished), e.g., wholesale, original equipment manufacturer, or reseller. Also explain the basis of each offered price and its relationship to the established catalog price, including how the proposed price relates to the price of recent sales in quantities similar to the proposed quantities;

(B) For market-priced items, the source and date or period of the market quotation or other basis for market price, the base amount, and applicable discounts. In addition, describe the nature of the market;

(C) For items included on an active Federal Supply Service Multiple Award Schedule contract, proof that an exception has been granted for the schedule item.

(2) The offeror grants the Contracting Officer or an authorized representative the right to examine, at any time before award, books, records, documents, or other directly pertinent records to verify any request for an exception under this provision, and the reasonableness of price. For items priced using catalog or market prices, or law or regulation , access does not extend to cost or profit information or other data relevant solely to the offeror's determination of the prices to be offered in the catalog or marketplace.

(b) Requirements for cost or pricing data. If the offeror is not granted an exception from the requirement to submit cost or pricing data, the following applies:

(1) The offeror shall prepare and submit cost or pricing data and supporting attachments in accordance with Table 15-2 of FAR 15.408.

As soon as practicable after agreement on price, but before contract award (except for unpriced actions such as letter contracts), the offeror shall submit a Certificate of Current Cost or Pricing Data, as prescribed by FAR 15.406-2.

(End of Summary of Changes)