RFP_Janitorial_FCS_1202_Oxbow_2013_12_06_FBO.docx

GENERAL SERVICES ADMINISTRATION

PUBLIC BUILDING SERVICE

S

NORTHWEST ARCTIC REGION

FACILITIES

MANAGEMENT & SERVICES PROGRAMS

SERVICE CONTRACTS

BRANCH

(10PMM)

400 15TH STREET SW

AUBURN, WA

SHINGTON

98001 -6599

ISSUANCE OF THIS SOLICITATION DOES INPUT WILL BE INCREMENTALLY FUNDED FOR AWARD OF A CONTRACT. AWARD OF A CONTRACT SHALL BE SUBJECT TO THE LIMITATION OF GOVERNMENT OBLIGATION (LOGO). THE LOGO CLAUSE PERMITS THE GVERNMENT TO OBLIGATE FUNDS FOR THE CONTRACT IN ONE-MONTH INCREMENTS. THIS DIFFERS FROM THE NORMAL PRACTICE IN WHICH THE GOVERNMENT OBLIGATES FUNDS TO COVER THE FULL PERIOD OF PERFORMANCE AT CONTRACT AWARD.

THIS PROCUREMENT IS 100% SET-ASIDE FOR TOTAL SMALL BUSINESS.

Seattle, Washington

WITH THREE (3) ONE-YEAR OPTIONS

NOTE: ANY QUESTIONS REGARDING THIS SOLICITATION MAY BE DIRECTED TO:

GENERAL SERVICES ADMINISTRATION

FACILITIES MANAGEMENT & SERVICES PROGRAMS

SERVICE CONTRACTS BRANCH (10PMM)

400 15TH STREET SW

AUBURN, WASHINGTON 98001-6599

Mae Smith, Contracting Officer

(253) 931-7479; mae.smith@gsa.gov

Lani Matsumoto, Contract Specialist

(253) 931-7875; lani.matsumoto@gsa.gov

A Pre-proposal conference and site visit is scheduled for DECEMBER 13, 2013 @ 9:30 AM PACIFIC TIME. The conference will be conducted at FEDERAL CENTER SOUTH BUILDING 1202 OXBOW in Seattle, Washington, with a site walk through to follow. Please forward any questions you may have prior to the conference so they may be discussed and addressed during the pre-proposal conference.

TABLE OF CONTENTS

(Sections A through M)

PART I – THE SCHEDULE

1-2

Schedule of Supplies and Services

Additional Services

PART II – CONTRACT CLAUSES

FAR 52.212-4 Contract Terms And Conditions – Commercial Items

FAR 52.252-2 Clauses Incorporated By Reference

GSAM 552.212-71 Contract Terms And Conditions Applicable To Gsa Acquisition Of Commercial Items (Jul 2003)

FAR 52.212-5 Contract Terms And Conditions Required To Implement Statues Or Executive Orders – Commercial Items (Jan 2013)

Addendum to FAR 52.212-5 Clauses Incorporated In Full Text

PART III – LIST OF DOCUMENTS, EXHIBITS, AND OTHER ATTACHMENTS

52.212-3 Offeror Representations and Certifications

52.225-25 Prohibition on Contracting With Entities Engaging In Sanctioned Activities Relating To Iran – Representation and Certification

52.212-1 Instructions to Offers

52.212-2 Evaluation – Commercial Items

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24 & 30

DATE

12/06/13

calls)

8. OFFER DUE DATE/

LOCAL TIME

GSA PBS Facilities Management & Services Programs Contract Services Branch (10PMM) 400 15th Street SW Auburn, WA 98001-6599

NAICS: 561720

TION UNLESS BLOCK IS

MARKED

14. METHOD OF SOLICITATION

|_| SEE SCHEDULE

Federal Center South Building 1202 Oxbow (WA0961KC) 4735 E. Marginal Way S Seattle, WA 98134-2388 GSA PBS Facilities Management & Service Programs Contract Services Branch (10PMM) 400 15th Street SW Auburn, WA 98001-6599

17a. CONTRACTOR/

OFFEROR

CODE

FACILITY CODE

GSA Finance Division (BCFA) PO Box 17181 Ft. Worth, TX 76102-0181

JANITORIAL & RELATED SERVICES

FEDERAL CENTER SOUTH BUILDING 1202 OXBOW

SEATTLE, WASHINGTON

(Use Reverse and/or Attach Additional Sheets as Necessary)

OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN

SET FORTH HEREIN, IS ACCEPTED AS TO ITEMS:

CONTRACTING OFFICER (253) 931-7479

AUTHORIZED FOR LOCAL REPRODUCTION

STANDARD FORM 1449 (REV. 3/2005)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CGR) 53.212

19.

ITEM NO

20.

SCHEDULE OF SUPPLIES/SERVICES

21.

QUANTITY

22.

UNIT

23.

UNIT PRICE

24.

AMOUNT

32a. QUANTITY IN COLUMN 21 HAS BEEN

REPRESENTATIVE

REPRESENTATIVE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

CORRECT FOR

42b. RECEIVED AT (Location)

STANDARD FORM 1449 (REV. 3/2005) BACK

Page 3A

ADDENDUM TO STANDARD FORM 1449

· Block 17b REMITTANCE ADDRESS

In the event an EFT transfer does not work please indicate where a paper check should be mailed if the address is other than that shown on the Standard Form 1449, Solicitation/Contract/Order for Commercial Items:

SECTION B - SUPPLIES OR SERVICES AND PRICES

SCHEDULE OF SUPPLIES AND SERVICES

B.1 DESCRIPTION OF SERVICES

The contractor must provide all management, supervision, labor, materials, supplies and equipment (except as otherwise provided), and shall plan, schedule, coordinate and assure effective performance of all services described herein. The Contractor must provide janitorial and related services in accordance with the requirements of this solicitation at:

Federal Center South Building 1202 Oxbow (WA0961KC) 4735 E. Marginal Way S.

Seattle, WA 98134-2388

BIDDERS/OFFERORS: Please indicate your pricing on the lines below. Description of services are outlined in Section C – Description/Specifications

B.2 JANTIORIAL & RELATED SERVICES

BASE PERIOD (01/01/2014 – 12/31/2014)

B.3 REIMBURSABLE COSTS

List reimbursable items and costs that are identified during negotiations. These items will be levels of service that are above commercial standard. If an agency requires above commercial level service, they will be on a reimbursable basis (Example would be commercial sector performs cleaning after building tenants leave the building, if a tenant agency wants day time cleaning, the cost difference for day time cleaning would be on a reimbursable basis). Determine what reimbursable items will become tenant agency RWA efforts and detail those expenses below.

REIMBURSABLE ITEMS

COST

For purposes of calculating “Changes in Requirements of Building Interior”, you are required to provide a cost breakdown for the amount you have quoted, which reflects INTERIOR cleaning only.

For purposes of calculating GSA’s cost per square foot, ensure that reimbursable costs are backed out. Indicate what amount of reimbursable work was not included.

Offerors must price option year requirements for each additional twelve-month period by assuming that the minimum hourly wages and fringe benefits established by the Administrator, Wage and Hour Division, U.S. Department of Labor for the initial twelve-month period of performance will apply to all additional twelve-month periods. The minimum wage rates and fringe benefits applicable to the initial twelve-month period of performance are outlined on Wage Determination 2005-2563, Revision 15, dated June 19, 2013.

In the event the option(s) are exercised by the Government, the contract price(s) will be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled FAR 52.222-43 Fair Labor Standard Act and Service Contract Act – Price Adjustment (Multiple Year and Option Contracts).

B.4 OPTION YEARS

OPTION I (01/01/2015 – 12/31/2015)

OPTION II (01/01/2016 – 12/31/2016)

OPTION III (01/01/2017 – 12/31/2017)

B.5 PRICING – ADDITIONAL SERVICES

Quote a fully burdened rate for each line item for additional services when ordered, that is in addition to the base services specified under this contract. If ordered, the Contractor shall invoice for these items separately. These items are not funded with the base services awarded under this contract.

The additional services provision is to be used to satisfy the Government’s short-term non-recurring needs for service. Should a continuing need for additional service arise, a contract modification will be negotiated with both parties in agreement.

Additional follow-on hourly rates may be adjusted on the anniversary date using current wage determination.

FOR ORDERS $2,500.00 OR LESS –

Requests for additional service may be placed orally by the COR when the amount of the order totals $2,500.00 or less.

The preferred method of payment for the Government for orders totaling $2,500.00 or less is the GSA SmartPay® Charge Card Program. Every effort should be made to encourage the Contractor to set up a credit card payment system. If processing payment via the GSA SmartPay® Charge Card Program, Contractors are reminded that they must not process the charge until completion of work.

If the Contractor is unable to receive credit card payments, funds will be disbursed via certified invoice for orders under $2,500.00. If the invoices are over $2,500.00, a GSA 300 form will be issued.

FOR ORDERS EXCEEDING $2,500.00 –

Pursuant to FAR 52.216-18 Ordering found in Part II of the contract, all orders which exceed $2,500.00 must be placed by the Contracting Officer or a designated ordering official by issuance of a GSA Form 300 Order for Supplies or Services. This separate task/delivery order will identify the specific accounting and appropriation data for the project services.

The GSA Form 300 will describe the services to be provided and will establish the maximum number of hours for which the Contractor will be compensated.

ADDITIONAL SERVICES

BASE PERIOD (JANUARY 1, 2014 – DECEMBER 31, 2014)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION (after initial base year inspection has been performed)

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

LANDSCAPE AND EXTERIOR SERVICES

OTHER SERVICES

OPTION I (JANUARY 1, 2015 – DECEMBER 31, 2015)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

(after initial base year inspection has been performed)

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

LANDSCAPE AND EXTERIOR SERVICES

OTHER SERVICES

OPTION II (JANUARY 1, 2016 – DECEMBER 31, 2016)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

LANDSCAPE AND EXTERIOR SERVICES

OTHER SERVICES

OPTION III (JANUARY 1, 2017 – DECEMBER 31, 2017)

ADDITIONAL SERVICES

INSECT AND RODENT INSPECTION

SNOW REMOVAL MANUAL

SNOW REMOVAL MACHINE

LANDSCAPE AND EXTERIOR SERVICES

OTHER SERVICES

SECTION C – DESCRIPTION/SPECIFICATIONS

PERFORMANCE WORK STATEMENT

C.1 DEFINITIONS

C.1.0 GENERAL PROGRAM

The work specified in this specification shall be in accordance with all Federal, State, county and city laws, codes, and ordinances and shall follow the more stringent of them. In addition to compliance with these laws, the Contractor shall follow all applicable standard industry practices including, but not limited to, the Occupational Safety and Health Act (OSHA) and NIBS.

C.1.0.0 Above Standard Services

Above Standard Services are services not covered in the monthly price of the contract. Contractor prices include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.1 Acceptance

The term constitutes acknowledgment that the supplies or services required in the contact conform to applicable contract quality and quantity requirements.

C.1.0.2 Approval

‘Approval’ means the Government has reviewed the submittals, deliverables, or administrative documents [e.g., insurance certificates, Material Safety Data Sheets (MSDS), etc.], and has determined that the documents conform to contract requirements. Government approval shall not relieve the Contractor of responsibility for complying with Federal, State, and local laws and regulations.

C.1.0.3 Building

A reference to ‘facility’ and ‘site’ is interchangeable with ‘building.’ A man-made structure or edifice which services are performed within or on the exterior of the formation and is intended to support or shelter any use or continuous occupancy.

C.1.0.4 Cleanable Square Feet

This is calculated by taking the Gross Square Feet minus walls (approx.1.5% of gross square feet) minus non-cleanable areas such as electrical closets, closets, mechanical rooms, storage rooms, raised floor computer rooms, etc.

C.1.0.5 Contracting Officer (CO)

The CO has the responsibility for the administration of this contract. The CO alone, without delegation, is authorized to take action on behalf of the Government to amend, modify or deviate from the contract terms, conditions, requirements, specifications, details and/or delivery schedules. However, the CO may delegate certain other responsibilities to authorized Government representatives.

C.1.0.6 Contracting Officer's Representative (COR)

The COR shall be appointed by letter from the CO. The CO uses CORs are the primary Government representatives for the administration of the contract. CORs shall have proper training and experience in inspecting contracts, but do not have the authority to modify the contract.

C.1.0.7 Contractor

Reference to ‘Contractor’ throughout the SOW even for those references to subcontracted type tasks shall mean the responsibility of the contract service provider.

C.1.0.8 Custodial

A reference to ‘custodial’ is interchangeable with ‘janitorial’. Custodial and related services can include cleaning, window washing, trash removal, recycling, landscaping, and maintaining a building or area.

C.1.0.9 Environmentally Sustainable

These are products or services that have a lesser or reduced effect on human health and the environment when compared with competing products or services that serve the same purpose. This comparison may consider raw materials acquisition, production, manufacturing, product, chemicals, packaging, distribution, reuse, operation, maintenance, or disposal of the product or service. Refer to Section C.17 ‘Federal Requirements’ for a list of environmentally sustainable attributes and certifying entities.

C.1.0.10 Federal Holidays

Federal holidays are New Year’s Day, Martin Luther King Day, President’s Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans’ Day, Thanksgiving Day, and Christmas Day. When Federal Holidays fall on weekends, a weekday is typically designated as the holiday.

C.1.0.11 Federally Equipped Food Service - RESERVED

This is a facility in Federal Government space where the Government procures and maintains the inventory of food service storage, preparation, cooking and hot and cold holding equipment.

C.1.0.12 Guiding Principles for Sustainable Existing Buildings

A practice of using processes that is environmentally responsible and resource-efficient throughout a building's life-cycle. The goal is to minimize and offset consumption of energy, water, and other resources and to eliminate all waste and pollution from building operations and activities. The result is to reduce the environmental impact of the Federal Government, which will expand and complement the building design economy, utility, durability, and comfort. See http://en.wikipedia.org/wiki/Sustainability.

The common objective is to reduce the overall impact of the built environment on human health and the natural environment by:

-Improving energy efficiency and reductions in greenhouse gas emissions.

-Reducing water consumption intensity.

-Acquiring green products and services.

-Implementing pollution prevention measures, including reduction or elimination of the use of toxic and hazardous chemicals and materials.

-Implementing cost-effective waste prevention and recycling programs.

-Increasing diversion of solid/trash waste.

C.1.0.13 GSA Green Purchasing Program (GPP)

The GPP which includes the Green Purchasing Plan specifies requirements to promote the purchase of environmentally sustainable products and services.

C.1.0.14 Green Cleaning

Green Cleaning is a planned and organized approach to cleaning specifically designed to protect building occupant s’ and workers’ health, while at the same time reducing environmental impacts.

C.1.0.15 LEED-EB

Leadership in Energy and Environmental Design for Existing Buildings (LEED) provides building owners and operators with a concise framework for identifying and implementing practical and measurable green building design, construction, operations and maintenance solutions. Once a building has achieved LEED certification all future purchases and services must be evaluated and ensure compliance with LEED to maintain the certification.

C.1.0.16 Modification

Modification is a bilateral or unilateral change in the terms of a contract.

C.1.0.17 Ordering Official

Ordering Officials are appointed by letter from the CO. Ordering Officials shall be the Government’s representative for the ordering of supplies and services.

C.1.0.18 Performance Based Service Contracting

This is a procurement strategy that seeks to issue technical requirements that set forth outcomes for performance instead of specific requirements on how to perform the service. This strategy shifts the risk of performance to the Contractor by allowing the Contractor to design the methods of achieving desired results as defined by the performance quality standards established by the Government.

C.1.0.19 Product Preference

Products that are identified as environmentally sustainable shall be selected over those which do not carry such designations. The following factors to consider when selecting products include: environmental performance, cost performance, bio-based, recycled content, biodegradability, technical performance, and availability.

C.1.0.20 Quality Assurance Surveillance Plan (QASP)

The QASP is the Government’s surveillance method for monitoring and evaluating the Contractor's performance under a Performance Based Statement of Work (PBSOW).

C.1.0.21 Quality Control Program (QCP)

The Quality Control Program is a system for identifying and correcting deficiencies in the quality of services before the level of performance becomes unacceptable. Preparation of this document is the responsibility of the Contractor.

C.1.0.22 Sanitize

This is the process of removing dirt and certain bacteria so that the number of germs is reduced to a level that the spread of disease is unlikely.

C.1.0.23 Service Calls

Service calls are considered standard service requirements, such as nonrecurring requests for rearranging of furniture in a conference room, special events support, spills, replenishing restroom supplies, etc.

C.1.0.24 Standard Services

A standard service is defined as all services that are included in the monthly price or are defined in the contract document. Prices are to include all applicable labor, materials, supplies, training/certifications, equipment (except as otherwise provided), supervision, and management.

C.1.0.25 Stewardship

This is the responsibility for managing, conducting or supervising the quality, state or condition of a commercial or institutional building.

C.1.1 ABILITYONE COMMISSION (THE COMMISSION) - FORMERLY KNOWN AS THE COMMITTEE FOR PURCHASE FOR PEOPLE WHO ARE BLIND OR SEVERELY DISABLED - RESERVED

C.1.1.0 Commission for Purchase for People Who Are Blind Or Severely Disabled - RESERVED

This is the independent Government Agency responsible for the AbilityOne Commission and Program. For more information, go to website http://www.AbilityOne.gov.

C.1.1.1 Community Rehabilitation Programs (CRP) - RESERVED

CRP is the local nonprofit agencies that are associated with NISH and perform the work under the AbilityOne Program by employing people with severe disabilities. The local CRP are in essence the Contractors who perform the work under the contracts.

C.1.1.2 Contracting Activity (CA) - RESERVED

The ‘AbilityOne’ term for Federal Government agencies contracting under the AbilityOne Program.

C.1.1.3 Fair Market Price (FMP) - RESERVED

The term is used for the price established by the Commission for providing a service defined by the Government's Statement of Work at a specific location. The Fair Market Price (FMP) must be established in reference to actual market prices for the same or similar services. Any new service being added to the Procurement List will have an initial FMP established.

C.1.1.4 Follow-on Year (FOY) - RESERVED

The term is used instead of contract option year. As long as the requirement exists, the Contracting Activity is required to continue purchasing the service from the Nonprofit Agency designated by the Commission, unless and until the Commission directs otherwise. The Commission may direct the transfer of the service to another Nonprofit Agency (NPA).

C.1.1.5 Impasse - RESERVED

An Impasse exists when an issue, controversy, or disagreement occurs and the Contracting Activity (CA), NISH or the Community Rehabilitation Programs (CRP) is unable to proceed with a contract action. The AbilityOne Impasse and Disputes Resolution procedures (published separately by the Commission) are generally used before the Contracts Disputes Act of 1978 to resolve disagreements (http://www.AbilityOne.gov).

C.1.1.6 SourceAmerica (FORMERLY NISH) – RESERVED

This is the Central Nonprofit Agency (CNA) designated by the Commission to assist in creating employment opportunities for people with severe disabilities. NISH is not a Government Agency. For more information go to the website http://www.nish.org.

C.1.1.7 Procurement List (PL) – RESERVED

This is the list of services and products that are performed under the AbilityOne Commission as mandatory source acquisitions. Services are added to the Procurement List by the Commission and are listed by type and location.

C.1.1.8 Purchase Exemption - RESERVED

If a CRP and/or workshop can no longer perform at the targeted price and/or FMP, then NISH may grant a purchase exemption to the CO to accomplish the required work commercially.

C.2 OBJECTIVES AND SCOPE

This contract is for custodial and related services with a Performance-Based Statement of Work (PBSOW) for Federal Center South Building 1202 Oxbow at the Federal Center South Campus in Seattle, WA (WA0961KC). As a performance-based contract, the requirements are stated in terms of desired results with associated quality standards. The contract consists of two major functional areas: standard services and above standard services.

Custodial and related services provided by the Contractor are arranged and oversight is provided through one or more of the following entities: GSA’s Regional Office, Service Centers, Field Offices, or Local Offices. These entities represent the Property Management organizations that have been adopted by GSA’s regional leadership.

All references incorporated herein as Web sites (URL’s) are accurate as of November 2012, and may be subject to change by their web publisher. Web pages are provided to the Contractor for additional clarity. A change to any Web site specified in this contract does not change or alter the contract objectives identified herein.

C.2.0 THE CONTRACTOR SHALL

Furnish all personnel, labor, equipment, materials, tools, supplies, supervision, management, training/certifications, and services, except as may be expressly set forth as Government furnished, and otherwise accomplish all actions necessary to or incident to, perform and provide the work efforts described in the contract.

Ensure that their employees are properly trained, licensed and/or certified to operate necessary building systems or equipment for which licensed and/or certified personnel are required by Federal, State, or local laws; codes, or ordinances.

Be responsible to make the management and operational decisions to meet the quality performance standards required under this contract.

Use innovation, technology and other means and methods to develop and perform the most efficient cleaning services for the building.

Implement an effective Quality Control Plan (QCP).

Implement an effective service call system that results in prompt, professional, and courteous resolution of tenant concerns.

Keep the CO or their designee informed of current status of the work being performed, provide work schedules and provide other pertinent information needed by the CO or their designee.

Reduce the environmental impacts of work performed under this contract by using, to the maximum extent, environmentally sound practices, processes, and products.

Provide training/certifications for their employees that stress stewardship in cleaning practices i.e., the use, disposal and recycling of cleaning chemicals; and dispensing equipment and packaging. Current information on stewardship, training, educational materials and other issues can be found in ASTM E1971-05 or at the ASTM web site. Information on these items is also available on the web site: Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) and ISSA’s web site (www.issa.com).

C.2.1 CLEANING HOURS

The bulk of the performance of the cleaning at building(s) shall take place between the hours of 2:00 PM AND 7:00 PM, Monday through Friday, excluding Federal holidays. The hours shall not be changed unless authorized by the CO or their designee. The Regional goal is to move to daytime cleaning as much as practical.

C.2.2 BUILDING INFORMATION DATA SHEET ESTIMATES

The figures contained in the Building Information Data Sheet are estimates. It is the Contractor's responsibility to notify the CO or their designee if it is believed that the information provided is incorrect. Building Information Data Sheets Estimates are located on Exhibit 1.

C.3 GREEN CLEANING

The Contractor is required to conduct custodial and related services in a manner as to utilize industry best practices and guiding principles to minimize the Government’s Environmental Footprint. This requires annual reporting of non-bio-based, bio-based, sustainable, and green products, equipment and materials.

The Contractor shall submit the GSA Sustainable Cleaning Products and Equipment Verification Form with their proposal and submit an updated copy of this form to the CO on each anniversary date.

The policy of GSA is to bring most, but not all, of its owned buildings into conformity with the most current and Government-accepted version of LEED for Existing Buildings (LEED-EB) current rating system by the U.S. Green Building Council (www.usgbc.org). Only in those instances where GSA is pursuing LEED-EB certification will additional LEED-EB scope requirements be added to this specification as specified in Section H.8 ‘LEED-EB’.

C.4 GREEN PURCHASING PLAN

C.4.0 SUSTAINABLE PRODUCTS

The Contractor shall use green cleaning products, processes and equipment, and shall demonstrate such capability by submitting a green cleaning plan, in accordance with Section C.18 ‘Contractor Submittals/Deliverables Chart’, to the CO or their designee that describes methods, materials, and equipment used under the contract. Green cleaning is a planned and organized approach to cleaning that is designed to protect the occupants and workers' health and reduce the impact on human health and the environment.

The Contractor shall use safe and environmentally friendly products as referenced throughout this specification. Green cleaning products and processes include, but are not limited to bio-based products, products containing recycled content, environmentally preferable products and services, and otherwise environmentally friendly products and services that minimize the use of energy, water, and other resources. Chemical concentrates that require dilutions are preferable compared to ready-to-use products and should be used whenever possible. Dilution control equipment should be employed to ensure correct dilutions of concentrates and to protect workers from exposure to concentrated chemicals. Green cleaning products and processes shall be complaint with the Guiding Principles for Sustainable Existing Buildings.

For categories of items that are EPA-designated (e.g. Comprehensive Procurement Guidelines [CPG]) and USDA designated in the BioPreferred Program (visit http://www.biopreferred.gov/), and all other factors (such as price, performance, and availability) being equal, the Contractor shall selected the CPG item. For other purchases, unless the Contractor receives an exemption from the Contracting Officer, the Contractor shall select USDA designated products over products with other sustainable attributes. Products designated under Federal sustainable product programs – USDA BioPreferred, EPA CPG, EPA Design for the Environment, and Department of Energy's EnergyStar and FEMP - can be found on www.sftool.gov. Sustainable products designated under third-party programs include but are not limited to Green Seal™ and Environmental Choice. Examples of green cleaning products that are available with environmental designations are found in Section J, Exhibit 9. This list is not all inclusive. For those categories of product not recognized by one of the aforementioned standard’s, preference shall be given to products meeting the California Code of Regulations maximum allowable Volatile Organic Compounds (VOC) levels for the appropriate cleaning product category(California Air Resource Board/California Code of Regulations (CCR), Tile 17 CCR Section 94509 – (Topic cited; Standards for consumer products at www.calregs.com).

The Contractor shall also follow all applicable standard industry practices including, but not limited to those published by the National Institute of Building Sciences (NIBS), American Society of Testing Materials (ASTM), Carpet and Rug Institute (CRI), and applicable standards of the Environmental Protection Agency (EPA).

C.4.1 EXEMPTIONS

If cleaning products that meet the criteria above are (1) not reasonably available within a reasonable period of time; (2) fail to meet the performance standards set forth in the specification or fail to meet the reasonable performance standards of GSA; or (3) are available only at an unreasonable price, only then can the custodial Contractor use other types of products. In these cases the Contractor shall continue to use, to the extent possible, the safest and most environmentally friendly products. Exemptions can be granted to the Contractor only by the CO or their designee.

C.4.2 PROOF OF COMPLIANCE

The Contractor must, at all times during the performance of this contract, maintain a cut sheet or other documentation of compliance with product purchasing activities as stated within this specification to include Section J, Exhibits 6, 7, and 9. The Contractor shall provide copies of such documentation to the CO or their designee upon request.

C.5 STANDARD SERVICES

C.5.1 INTERIOR SERVICES

The Contractor shall provide interior standard services for the work items listed below.

C.5.1.0 Performance Standards

The Contractor through innovation, technology, or other means shall perform the work in this contract to meet the quality and performance standards in this Section. Evaluations of the Contractors work shall be based on the standards in this Section and conducted in accordance with the Government’s ‘Quality Assurance Surveillance Plan (QASP)’.

C.5.1.1 Floor Care

The Contractor shall provide a floor maintenance schedule to the CO or their designee in accordance with Section C.18 ‘Contractor Submittals/Deliverables Chart’.

Bare Floors: Floors, base moldings, and grout shall be clean and free of debris including but not limited to dirt, water streaks, mop marks, string, gum, tar, and other foreign matter. The floors shall maintain their natural luster and not have a dull appearance.

Wet mopping of bare floors shall be cleaned using disinfectant cleaner(s) with additional scrubbing, if necessary. These floors shall be slip resistant. Surfaces, baseboards, and corners shall be clean and dry. Walls, baseboards, and other surfaces shall be free of splashing and markings from the equipment. There shall be no visible buildup of finish in corners or crevices.

Mops and cleaning rags shall be cleaned and sanitized before and after each day of use. Mops and cleaning rags used in restrooms including diapering areas in restrooms and Child Care centers) shall not be used to clean any other areas.

Asbestos Containing Building Material (ACBM) Floors: Cleaning of flooring that may contain asbestos material, such as Vinyl Asbestos Tile (VAT), shall comply with the methods prescribed in the National Institute of Building Sciences (NIBS) Guidance Manual, ‘Asbestos Operations and Maintenance Work Practices.’ The Contractor shall have a copy of the NIBS Guidance Manual. Upon request, the Government shall make available to the Contractor any asbestos sampling results.

ADP/Data Center Floors: Damp mopping shall be the only method of wet cleaning for floors in Automated Data Processing (ADP)/Data Center spaces.

Asphalt Floors: Damp mopping shall be the only method of wet cleaning for floors containing asphalt material.

Granite and Marble Floors: All applicable floor areas shall be maintained in accordance with industry standards, and the standard identified in the Contractor’s ‘Quality Control Plan.’

Loading Dock Floors: Spill residues and clean-up materials shall be disposed of in accordance with the Environmental Protection Agency (EPA) and/or State and local regulatory agency requirements.

Postal Floors: RESERVED

The quality standard for providing standard service is the same as that described in Section C.5.1.20 ‘Postal Space.’

Stripping Floors: The old finish or wax shall be removed in accordance with standard commercial practices. Spots shall be eliminated. There shall be no evidence of gum, burns, scuffmarks, or wax build-up in corners or crevices. UNDER NO CIRCUMSTANCES SHALL BURNISHING OR DRY STRIPPING METHODS BE USED ON ACBM FLOORING.

Finishing Floors: Walls, baseboards, and other surfaces shall be free of finish residue and marks from equipment. Floors shall be free of streaks, mop strand marks, and skipped areas. The applied finished area shall have a uniform luster.

Sealing Floors: Sealant must adhere to the floor. Floor areas must be evenly coated with a slip resistant seal.

Wood Floors: There shall be no water solutions used on wood flooring. There shall be no dry stripping methods used on wood flooring.

C.5.1.2 Carpets and Rugs

Extraction (Public Areas Only): Build-up spills and crusted materials shall be removed along with spots and smears. There shall be no areas of deterioration or fuzzing to the carpets and rugs as a result of harsh brushing or scrubbing. Cleaned areas of carpets and rugs shall be reasonably blended with surrounding carpets. The Contractor shall coordinate with the CO or their designee the times when carpet shall be cleaned. The carpet shall be dry before customers occupy the building on the next business day. The Contractor shall take measures to prevent the growth of mold. Moving of duplicating equipment, computer equipment, and similar types of electric and electronic equipment is to be coordinated with the CO or their designee and customer, as required, prior to cleaning of the carpet. Any furnishings moved are to be returned to their original positions.

Spot Cleaning: Carpet surfaces shall be free of removable spots, soiled traffic patterns, dirt, dust, debris, gum, and crusted materials.

Vacuuming: Carpet surfaces are to be free of dirt, dust, and other debris. Vacuuming shall be done at a frequency that will protect the integrity of the carpet and prolong wear. The Contractor shall utilize at a minimum HEPA vacuum cleaners that meet the requirements of the Carpet and Rug Institute’s ‘Seal of Approval/ Green Label Vacuum’ Program’.

C.5.1.3 Floor Mats and Runners

The Government shall furnish all mats and runners. Types, sizes and cleaning frequency of mats and runners are identified in Section J, Exhibit 1 the ‘Building Information Sheet’. The CO or their designee shall approve all mats and runners.

Mats and runners shall be laid out as specified by the CO or their designee at main entrances, main lobbies, and main and secondary corridors at all times, and must have finished edges. They shall be a minimum of 10 feet in length in the primary direction of travel. Replacement mats and runners shall be the same type as the original mats and runners. Mats and runners shall be free of removable spots, soiled traffic patterns, dirt, debris, gum, and crusted materials. There shall be no areas of deterioration or fuzzing as a result of harsh brushing or scrubbing. They shall receive scheduled cleanings and routine inspections based upon the manufacturer's instructions. Any mats and runners that are found to be non-repairable or cannot be cleaned shall be brought to the attention of the CO or their designee so they can be replaced. Mats and runners shall be stored in accordance with the ANSI/ASEE A1264.2-2006 ‘Provision of Slip Resistance on Walking/Working Surfaces Guidelines’.

The use of larger mats and runners, where appropriate, as opposed to several smaller mats and runners, is preferred to eliminate overlapping and to reduce potential tripping hazards.

In the event of wet or inclement weather mats and runners are used, the mats and runners shall be placed at entrances and at other areas identified by the CO or their designee prior to the building occupants reporting to work. Wet or inclement weather mats and runners shall be removed, cleaned, and stored by the Contractor when the CO or their designee determines that they are no longer required.

C.5.1.4 Restrooms, Shower Rooms, Locker Rooms and Holding Cells

Cleaning: All areas shall be cleaned using a disinfectant cleaner. Fixtures shall maintain a high level of luster and be free of dust, mold, mildew, streaks, and encrustations. Partitions, doors, vents, sills, and walls shall be free of dust, dirt, bodily fluids and waste, and graffiti. Shower curtains shall be cleaned and free of mold and dirt.

Restrooms shall be free of discarded material and trash shall be emptied to prevent the containers from overflowing.

Dispensers: The Contractor shall provide dispensers. All dispensers shall be approved by the COR prior to installation. Installation shall be approved by the Government. The Contractor shall replenish supplies and fill dispensers as a standard service. The supplies for the provided dispensers shall be compatible with the dispenser’s manufacturer’s requirements. Supplies including dispenser construction and efficiency shall be consistent with the similar commercial facilities. Hand soaps shall not contain antibacterial agents except where required by Federal, State, local requirements and health codes. Monies collected from tampon and sanitary napkin dispensers shall be retained by the Contractor who shall provide and replenish the product at their expense.

Floors: The quality standard for providing standard service is the same as that described in Section C.5.1.1. ‘Floor Care.’

Receptacles: The Contractor shall provide receptacles. All dispensers shall be approved by the COR prior to installation. Installation shall be approved by the Government. The Contractor shall empty, clean, and sanitize the sanitary napkin and waste receptacles. Sanitary napkin disposal containers shall be lined with new receptacle bags. Disposal of waste shall be treated the same as Blood Borne Pathogens as specified in 29 CFR §1910.1030 (http://www.access.gpo.gov/nara/cfr/waisidx_06/29cfr1910a_06.html).

C.5.1.5 Fixtures

Clean and Sanitize: All fixtures and surfaces (washbasins, urinals, modesty…