Finance_-_Payroll_System_with_backup_Sept_2025.pdf

This is a Finance and Payroll System Request for Proposals document for METRO Regional Transit Authority, a public transportation agency operating approximately 127 fixed-route vehicles throughout Summit County, Ohio. METRO seeks proposals from qualified firms to provide a modern, integrated Finance, Payroll, and optional Human Resource Information System (HRIS) to replace its current outdated technology infrastructure. The procurement is driven by METRO's strategic objectives to improve service quality, enhance cost-effectiveness, and modernize operational capabilities. The current system environment is characterized by manual workarounds requiring extensive data transfers and re-keying, data integrity challenges with inconsistent reporting and lack of transparency in calculations, and poor system performance with slow, unintuitive, and unreliable user interfaces that impede staff productivity across multiple departments. The proposed solution represents a critical investment to address these operational barriers and enable the agency to leverage data effectively for planning, performance monitoring, and organizational decision-making.

The document does not specify pricing terms, response deadlines, due dates, site visit requirements, or formal bidder conference details within the provided content. No information regarding set-asides, incumbent vendors, contract term length, renewal options, or specific funding sources and amounts is included in this summary section. METRO's current technology ecosystem has evolved over many years and now represents a significant impediment to achieving the agency's operational and strategic goals. The implementation of an integrated finance and payroll system is intended to eliminate manual processes, improve data accuracy and accessibility, enhance staff productivity, and support the agency's vision as a recognized regional mobility provider in Summit County.