FAC114%20Contract%20User%20Guide%2003.10.25.pdf

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March, 10, 2025 Template version: 7.0 Page 1 of 17

One Ashburton Place, Room 1608 Boston, MA, 02108-1552 Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

Contract User Guide for FAC114

FAC114: Janitorial Services, Environmentally Preferable

Table of Contents:

(NOTE: To access hyperlinks below, scroll over desired section and CTL + Click)

• Contract Summary

• Benefits and Cost Savings

• Find Bid/Contract Documents

• Who Can Use This Contract

• Subcontractors

• Supplier Diversity Requirements

• Pricing, Quotes and Purchase Options

• Instructions for MMARS Users

• Environmentally Preferable Products

• Emergency Services

• Additional Information/FAQ's

• Strategic Sourcing Team Members

• VENDOR LIST AND INFORMATION

• Appendix A: List of Counties

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UPDATED: March 10, 2025 Contract #: FAC114

MMARS MA #: FAC114*

Initial Contract Term: August 1, 2021 to July 31, 2026 Maximum End Date: One (1) option for two (2) year extension through July 31, 2028 Current Contract Term: August 1, 2021 to July 31, 2026 Contract Manager: Sonia Castro, 617-359-7271, Sonia.castro@mass.gov Tatiana Henry, 617-359-7289, Tatiana.henry@mass.gov

This Contract Contains: Environmentally Preferable Products, Small Business Purchasing Program, MBE/MWBE/WBE, Service-Disabled Veteran-Owned Business.

UNSPSC Codes: 76-11-00-00: Cleaning and Janitorial Services Updated: OSD Category Manager http://www.mass.gov/osd mailto:Sonia.castro@mass.gov

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Updated: March 10, 2025 Template version: 7.0 Page 2 of 17

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Contract Summary This is a Statewide Contract for Janitorial Services. This is a multi-award contract, by county, offering eligible entities the ability to solicit quotes and utilize janitorial companies of varying sizes for their cleaning needs. This contract provides many qualified janitorial contractors who will be responsible for providing the cleaning services required to maintain Commonwealth Departments, municipalities, schools and other eligible entities. Services provided under this contract are not intended to be used to replace any current janitorial staff engaged by entities that provide such services.

Prevailing wage rates are required to be paid for this contract but only apply to employees of contractors which provide cleaning and maintenance services for public buildings, either owned or rented by the commonwealth (M.G.L. Chapter 149, Section 27H). Cities, towns and school districts using this contract are not subject to Prevailing Wage requirements, as cited in the above section.

In addition, this contract requires the use of environmentally preferable, or “green” cleaning products by all awarded contractors as required by Governor Patrick’s Executive Order 515 and specified in the RFR wherever they are available for the purpose of protecting human health and the environment to the greatest extent possible. FAC114 Vendors were required to submit their list of green products for review and approval prior to award. All products were required to be listed on the OSD’s Approved Green Products List This list includes green chemicals that have been “Independently Third- Party Certified;” which means that the environmental claims as well as the product performance have been tested and certified by an established and legitimate, nationally recognized certification program.

COVID-19 Updates Buyers are encouraged to engage with vendors for additional information. See vendor list and information table

Cleaning and Disinfecting Services For cleaning services, all vendors must follow the CDC’s guidance on Cleaning and Disinfecting and applicable COVID-19 OSHA guidance and standards.

Supplying Disinfectant and Sanitizer Products If you are purchasing disinfectants and hand sanitizers for use against COVID-19, make sure that all products meet the guidelines established by the EPA and the CDC:

• Disinfectants: should be on the EPA’s List N: Disinfectants for Use Against SARS-CoV-2 AND registered by the Massachusetts Pesticide Board Subcommittee

• Hand Sanitizers: The CDC Hand Hygiene Recommendations cite at least 60% alcohol-based hand sanitizer if soap and water are not available. For healthcare, refer to the CDC’s Hand Hygiene in Healthcare Settings for more information.

Safety:

It is against state and federal law to use disinfectants in a manner that is not intended by the instructions on the label (for example, wide area spraying of a chemical that is not specified for use in this way). The use of disinfectants does not require a license in Massachusetts, but purchasers should review OSHA guidance and standards, and ensure the individuals using disinfectants are aware of the guidance.

Benefits and Cost Savings Statewide contracts are an easy way to obtain benefits for your organization by leveraging the Commonwealth’s buying power, solicitation process, contracting expertise, vendor management and oversight, and the availability of environmentally preferable products.

http://www.mass.gov/osd https://www.mass.gov/executive-orders/no-515-establishing-an-environmental-purchasing-policy https://www.mass.gov/doc/environmentally-preferable-products-and-services-guide/download https://www.mass.gov/doc/environmentally-preferable-products-and-services-guide/download https://www.cdc.gov/coronavirus/2019-ncov/community/clean-disinfect/index.html https://www.osha.gov/SLTC/covid-19/ https://www.epa.gov/pesticide-registration/list-n-disinfectants-use-against-sars-cov-2 https://www.mass.gov/pesticide-product-registration https://www.cdc.gov/handwashing/index.html https://www.cdc.gov/handhygiene/index.html https://www.osha.gov/SLTC/covid-19/

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 3 of 17

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HEALTH BENEFITS TO USING GREEN CLEANING PRODUCTS:

The National Association of School Nurses says that using fewer toxic products to clean:

• Reduces allergies and sensitivities, reduces absenteeism, improves indoor air quality, increases productivity, and enables higher test scores;

• Involves greater safety in handling for custodians and cleaning staff as ingredients in common cleaning products have been linked to triggering asthmatic episodes, cancer, effects on the nervous system, reproductive organs, kidneys, liver and hormones.

COST SAVINGS and OTHER BENEFITS:

• Service providers using green cleaning products can save themselves and their customers money by purchasing and using a single product with different dilution rates depending on the job.

• Many products have automatic dispensing systems which reduce overuse and exposure to employees.

• Vendors provide details on the experience level of staff members and how background checks and CORI/SORI requirements are performed and documented. Entities may request such information when getting quotes from Vendors.

Vendors provide within the Statement of Work document (to be used for all jobs under this contract), established work schedules, staffing, supplies and equipment, performance requirements, and compliance with environmental specifications that are similar to third party industry cleaning standards which can be monitored by the Strategic Sourcing Services Team (SSST).

Find Bid/Contract Documents

• To find all contract-specific documents, including the Contract User Guide, RFR, specifications, price sheets and other attachments, visit COMMBUYS.com and search for FAC114 to find related Master Blanket Purchase Order (MBPO) information.

• To find vendor-specific documents, including price sheets, see links to individual vendor MBPOs on the Vendor Information page.

Who Can Use This Contract

Applicable Procurement Law Executive Branch Goods and Services: MGL c. 7, § 22; c. 30, § 51, § 52; 801 CMR 21.00;

Eligible Entities Please see the standard list of Eligible Entities on our Eligible Entities Which May Use Statewide Contracts webpage.

http://www.mass.gov/osd http://www.commbuys.com/ https://www.mass.gov/info-details/why-use-statewide-contracts#eligible-entities-which-may-use-statewide-contracts-

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Updated: March 10, 2025 Template version: 7.0 Page 4 of 17

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01. Cities, towns, districts, counties and other political subdivisions

02. Executive, Legislative and Judicial Branches, including all Departments and elected offices therein

03. Independent public authorities, commissions and quasi-public agencies

04. Local public libraries, public school districts and charter schools

05. Public Hospitals, owned by the Commonwealth

06. Public institutions of high education

07. Public purchasing cooperatives

08. Non-profit, UFR-certified organizations that are doing business with the Commonwealth

09. Other states and territories with no prior approval by the State Purchasing Agent required; and

10. Other entities when designated in writing by the State Purchasing Agent.

Subcontractors The awarded vendor’s use of subcontractors is subject to the provisions of the Commonwealth’s Terms and Conditions and Standard Contract Form, as well as other applicable terms of this Statewide Contract.

Supplier Diversity Requirements

When soliciting quotes, the following requirements apply:

Expected annual value of the RFQ

RFQ process requirements

Less than or equal to $250,000/year

• Notify at least two small businesses capable of providing the product or service of the opportunity, if available.

• Include SBPP contract language and place it prominently within the RFQ.

• Evaluate bids received from, and award a contract to, an SBPP-participating small business that meets the department’s best value criteria.

• Award to a large business only if there is no SBPP participating in business meeting departments’ best value criteria.

• Conduct a clarification/BAFO/negotiation before disqualifying an SBPP-participating business based on price or desirable criteria.

• See the Best Value Evaluation of Responses to Small Procurements: A Guide for

Strategic Sourcing Teams for additional guidance.

More than $250,000/year

• Notify at least two diverse and/or small businesses capable of providing the product or service of the opportunity, if available.

• Make a preference for contractors with higher SDP commitments and/or performance whenever such information is available (or is requested from contractors by the department) and the preference is feasible.

• Note: Departments may ask the prime Contractor for an additional SDP commitment specifically related to the Department’s purchase or engagement.

SDP spending for such a purchase or engagement must be reported by the Contractor using the SDP Reporting Form directly to the Department and may not be included in any other SDP reporting filed by the Contractor.

https://www.mass.gov/media/2307721/download https://www.mass.gov/media/2307721/download

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 5 of 17

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OSD provides up-to-date information on the availability of diverse and small businesses on statewide contracts through the Statewide Contract Index available on the COMMBUYS home page. See the “Programs (SDO and SBPP)” tab for current certification and small business status of contractors on this contract.

Pricing, Quote and Purchase Options

Purchase Options The purchase options identified below are the only acceptable options that may be used on this contract:

• This is a fee for service contract

Pricing Options This contract does not contain specific pricing but is established as a qualified list of Vendors. Contract users wishing to engage an FAC114 janitorial contractor must create a Statement of Work (with region prevailing wages only if the requesting department is a Commonwealth owned or rented office/facility) and shall solicit at least three quotes from contractors to be evaluated with best value criteria applied. The Contractor shall only be compensated for services delivered and accepted by the hiring entity in accordance with the specific terms and conditions of the Contract resulting from this solicitation.

Setting Up a COMMBUYS Account COMMBUYS is the Commonwealth’s electronic Market Center supporting online commerce between government purchasers and businesses. If you do not have one already, contact the COMMBUYS Help Desk to set up a COMMBUYS buyer account for your organization: (888)-627-8283 or OSDhelpdesk@mass.gov.

Per 801 CMR 21.00, Executive Branch Departments must use established statewide contracts for the purchase of commodities and services. Specifically, Executive Departments are required to use OSD’s statewide contracts, including designated statewide contracts, if available, for their specific commodity and service needs. Exceptions will only be permitted with prior written approval from the Assistant Secretary for Operational Services, or designee.

When contacting a vendor on statewide contract, always reference FAC114 to receive contract pricing.

Quick Search in COMMBUYS Log into COMMBUYS, and use the Search box on the COMMBUYS header bar to locate items described on the MBPO or within the vendor catalog line items. Select Contract/Blanket or Catalog from the drop-down menu.

http://www.mass.gov/osd https://www.mass.gov/doc/statewide-contract-index/download mailto:OSDhelpdesk@mass.gov

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 6 of 17

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How To Purchase From The Contract

This contract has been set up as a distributor model (solicitation enabled) Master Blanket Purchase Order (MBPO) in COMMBUYS. A Solicitation Enabled Distributor Model MBPO is a single MBPO that has multiple Vendors listed as distributors. This allows you to solicit quotes within COMMBUYS, award and place the order through COMMBUYS.

There are thirty - one (31) total Vendors on this contract and two (2) different distributor model Master Blanket Purchase Orders (MBPO). Each Vendor MBPO contains a list of Vendor specific files. The Master Contract Record MBPO is a non-purchasing MBPO housing all pertinent SWC records including the Contract User Guide and the Statement of Work Template.

The Solicitation Enabled MBPO number PO-22-1080-OSD03-SRC3-22824, allows buyers to solicit quotes from multiple vendors on FAC114.

This COMMBUYS functionality provides a mechanism to easily obtain quotes, as specified by the Contract. The buyer would create a Release Requisition, and then convert it to a Bid. After approval by the buyer approving officer, the bid is then sent to selected vendors to request quotes. Buyers must include “FAC114 RFQ” when entering information in the Description field.

For a description of how to complete this purchase in COMMBUYS, visit the Job Aids for Buyers webpage, and select:

The COMMBUYS Purchase Orders section, and choose the How to Create a Solicitation Enabled Bid Using a

Release Requisition job aid or one of the quick reference guides.

At least three (3) quotes shall be solicited from Vendors on this contract and quoting on this contract should be done through COMMBUYS. Contract Users are required to create a Statement of Work (SOW) or use the SOW Template available under Master Contract Record MBPO number PO-22-1080-OSD03-SRC3-22820. To create the bid for quoting through COMMBUYS, follow the below steps.

1. Start with a New Requisition, on the General Tab, fill in all required information and make sure to check off the Solicitation Enabled check box.

2. Within the requisition, click on the Items tab, click ‘Search Items’; then click the plus sign next to Advanced Search to do an advanced search. Use FAC114 in the Description field; or enter the MBPO number in the Contract / PO# field.

3. Once item is added to the requisition, COMMBUYS will bring you to the Items tab and have an error message saying that the line item needs to have a value greater than 0. Click on Enter Info under the Catalog Price/ Unit Cost and enter in the estimated cost. This can be hidden from the bid before sending it to the Vendors.

4. Next click on the Distributor tab and select the Vendors you want to solicit quotes from.

5. Attach your Statement of Work and any other pertinent documents in the Attachment tab, making sure to check the box that says Show to Vendor.

6. The Reminders tab can be used for internal reminders.

7. Review the Summary Tab, and then Submit for Approval.

a. Once Approved, the Requisition will turn into a bid ready for purchasing, once it is in this status, you will need to click Convert to Bid.

8. Once it is converted to a bid, you will go through the tabs and enter in the required information. On the Items tab you can delete the cost that was previously entered on the requisition so no estimated cost shows to the Vendor, or if you leave the previously entered cost this will show to the Vendor as an estimated cost.

http://www.mass.gov/osd https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22824&releaseNbr=0&external=true&parentUrl=close https://www.mass.gov/lists/job-aids-for-buyers-using-commbuys https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22820&releaseNbr=0&external=true&parentUrl=close

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 7 of 17

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9. Once everything is reviewed, it is then submitted for approval and sent to the Vendors.

Statement of Work (SOW):

Contract users must complete a detailed Statement of Work for any engagement to be completed under this contract and are required to have Vendors conduct a site visit prior to making an award. The SOW template can be found under the “Attachment” tab on COMMBUYS under Master Contract Report MBPO; it is recommended that Buyers use this format to request the following list and any other information as required by the engaging entity:

• Scope of Services/Deliverables Dates & Location of Service

• Detailed Budget

• Estimated Total Costs

• Number of Staff/Rate(s) per hour

• List of Approved Green Cleaning Products

Required Documentation from Contractor:

Vendors are required to submit completed payment vouchers, and all required signed documentation to the designated Buyer personnel for processing. Vendors are obligated to pay prevailing wage rates to their employees who work in Commonwealth owned or rented facilities under this contract. Please report any known or suspected underpayment or non-payment of the prevailing wage to OSD for referral to the Attorney General’s Office and the Department of Labor and Workforce Development. There is no Commonwealth form to report weekly janitorial prevailing wage, as there is for construction.

Obtaining Quotes Contract users should always reference FAC114 when contacting vendors to ensure they are receiving contract pricing.

Quotes, not including construction services, should be awarded based on best value.

For a full description of how to complete a quote in COMMBUYS visit the Job Aids for Buyers webpage, and select:

The COMMBUYS Purchase Orders section, and choose Request Quotes From Vendors on Statewide Contracts job aid.

Prevailing Wage Requirements The buyer has a legal obligation to request a prevailing wage schedule from the Department of Labor Standards (DLS) at www.mass.gov/dols. Questions regarding the Prevailing Wage Law may be answered by accessing the DLS website or by calling the DLS Prevailing Wage Program at (617) 626-6953. For this contact, the following prevailing wage categories include: Section 27H: Wages of employees of maintenance or cleaning contractors; contracts; civil action

If prevailing wage is required, make sure to include this information in your quotes or bids so vendors know to include prevailing wage.

Instructions for MMARS Users MMARS users must reference the MA number in the proper field in MMARS when placing orders with any contractor.

http://www.mass.gov/osd https://www.mass.gov/lists/job-aids-for-buyers-using-commbuys http://www.mass.gov/dols http://www.mass.gov/dols https://malegislature.gov/Laws/GeneralLaws/PartI/TitleXXI/Chapter149/Section27H

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Environmentally Preferable Products (EPP) Executive Order 515, Establishing an Environmental Purchasing Policy issued by the Patrick-Murray Administration in 2009, requires all janitorial service companies providing services to Executive Branch Agencies to use environmentally preferable (green) cleaning products and practices as specified in Commonwealth statewide contracts. In particular, all Vendors are required to use products listed on the OSD’s Approved Green Products List for FAC118. FAC118 is the Statewide contract for Green Cleaning Products, Programs, Equipment and Supplies, and includes all products and services to assist in implementing a green cleaning program. It is not a requirement that FAC114 Vendors use FAC118 Vendors to purchase their products; however, they must only use products that are on the Approved Green Products List. This list includes green chemicals that have been “Independently Third-Party Certified;” which means that the environmental claims as well as the product performance have been tested and certified by an established and legitimate, nationally recognized certification program.

• Using fewer toxic products benefits Commonwealth citizens on many levels:

o Reduces the risks to custodians and cleaning staff who are handling the products o Improves indoor air quality for building occupants as a result of lower volatile organic compounds

(VOCs);

o Significantly lessens the amount of toxic substances going down the drain and into water and soil, which also impacts plants and animals in the area; and o Offers efficiencies in cleaning via dispensing systems that control use and equipment that does the job the same or better with less or no chemical use; these all add up to saving money.

Emergency Services Many statewide contracts are required to provide products or services in cases of statewide emergencies. ML - 801 CMR 21 defines emergency for procurement purposes. Visit the Emergency Response Supplies, Services and Equipment Contact Information for Statewide Contracts list for emergency services related to this contract.

Additional Information/FAQs Frequently Purchased Items on the Contract Services frequently purchased through this contract includes.

• Sweep floors and vacuum carpets.

• Empty waste receptacles.

• Trash removal.

• Office and bottle/can recycling.

• Hard floor buffing.

• Scrub, strip and seal work.

• Replenish paper towel, toilet paper and hand soap dispensers.

• Strip and apply non-slip or non-skid floor finish to restroom floors.

• Clean walls, partitions, including contiguous surfaces.

• Dust and wash columns, doors, and door frames.

• Vacuum upholstered furniture and full rug area.

• Spot clean carpet to remove all stains.

• Clean and vacuum all air diffusers.

http://www.mass.gov/osd https://www.commbuys.com/bso/external/bidDetail.sdo?docId=BD-22-1080-OSD03-SRC3-66742&external=true&parentUrl=close.%20%20 https://www.mass.gov/regulations/801-CMR-21-procurement-of-commodities-or-services-including-human-and-social-services https://www.mass.gov/regulations/801-CMR-21-procurement-of-commodities-or-services-including-human-and-social-services https://www.mass.gov/doc/emergency-response-supplies-services-and-equipment-contact-information https://www.mass.gov/doc/emergency-response-supplies-services-and-equipment-contact-information

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• Wash windows.

• Clean ceiling areas, overhead pipes, wall fans, pictures, plaques, wall or ceiling diffusers, file cases, bookcases, etc.

• Office building garage cleaning.

• Optional: Snow removal of areas adjacent to the building(s) (walkways, stairways) and any limited routes to accessible areas where deemed appropriate.

Geographical Service Area For the purposes of this statewide contract, the Commonwealth of Massachusetts has been divided into fourteen (14) counties which include specific counties as indicated on the map and descriptions below:

https://www.sec.state.ma.us/cis/cispdf/County_Map.pdf

Counties Descriptions:

• Statewide

• Berkshire

• Hampshire

• Franklin

• Worcester

• Hampden

• Middlesex

• Essex

• Suffolk

• Norfolk

• Plymouth

• Bristol

• Barnstable

• Dukes

• Nantucket

Other Discounts

• Prompt Pay Discounts: A discount given to the buyer if paid within a certain time period. These discounts may be found in the Vendor List and Information section below. All discounts offered will be taken in cases where the payment issue date is within the specified number of days listed by vendor and in accordance with the Commonwealth’s Bill Paying Policy. Payment days will be measured from the date goods are received and accepted / performance was completed OR the date an invoice is received by the Commonwealth, whichever is later to the date the payment is issued as an EFT (preferred method) or mailed by the State Treasurer. The date of payment “issue” is the date a payment is considered “paid” not the date a payment is “received” by a Contractor.

https://www.sec.state.ma.us/cis/cispdf/County_Map.pdf

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March, 10, 2025 Template version: 7.0 Page 10 of 17

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Strategic Sourcing Team Members

• Dan Billings, Operational Service Division

• Julia Wolfe, Operational Service Division

• Melina Fontanez Limardo, Massachusetts Water Resources Authority

• Robert Glover, Division of Capital Asset Management & Maintenance

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

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Vendor List and Information*

Vendor Master Blanket Purchase Order #

Contact Person Phone # Email Counties Discount

(PPD)

SDO

Certification

Type

SDP

Commitment Percentage

Master Contract Record

PO-22-1080-OSD03-SRC3-22820 Sonia Castro Tatiana Henry

617-359-7271 617-359-7289

Sonia.castro@mass.gov Tatiana.henry@mass.gov

Statewide N/A N/A

Solicitation-Enabled PO-22-1080-OSD03-SRC3-22824 Sonia Castro Tatiana Henry

617-359-7271 617-359-7289

Statewide N/A

A-1 Clean Team, Inc. PO-21-1080-OSD03-SRC04- 22780

Peter Pooler 508-728-4749 a1cleanteam@hotmail.com Statewide 3% - 10 days 2% - 15 days 1% - 20 days

8%

ACP Facility Services, Inc.

PO-21-1080-OSD03-SRC04-

22772

Crisostomo Gouveia

781-932-0500 cgouveia@acpfacility.com All except Dukes & Nantucket

2.5% - 10 days 2% - 15 days 1.5% - 20 days

MBE 15%

American Cleaning Co., Inc.

PO-21-1080-OSD03-SRC04-

22786

Henry Valerio 617-562-4000 Hvalerio@amercln.com Middlesex, Norfolk, Worcester, Essex, Plymouth, Suffolk & Bristol

1% - 10 days .75% - 15 days .5% - 20 days .25% - 30 days

10%

BestPro Cleaning, LLC PO-21-1080-OSD03-SRC04- 22763

Diana Gallego 508-310-5406 cleaning@bestprollc.com Franklin, Middlesex, Norfolk, Worcester, Essex, Suffolk & Bristol

4% - 10 days 3% - 15 days 2% - 20 days 1% - 30 days

MBE, WBE 10%

CLEANCO

Maintenance Corp.

PO-21-1080-OSD03-SRC04-

22788

Jack Hauswirth 781-890-2400 jhauswirth@cleancocorp.com Middlesex, Norfolk, Worcester & Suffolk

2% - 10 days 1% - 15 days

2%

C.M. Cleaning Company, Inc.

PO-21-1080-OSD03-SRC04-

22764

Teresa Moore 781-828-2014 teresa@cmcleaning.com Middlesex, Norfolk, Plymouth, Suffolk, Barnstable & Bristol

1% - 10 days .5% - 15 days

WBE 1.5%

http://www.mass.gov/osd https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22820&releaseNbr=0&external=true&parentUrl=close mailto:Sonia.castro@mass.gov mailto:Tatiana.henry@mass.gov https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22824&releaseNbr=0&external=true&parentUrl=close mailto:Sonia.castro@mass.gov mailto:Tatiana.henry@mass.gov https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22780&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22780&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22772&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22772&releaseNbr=0&external=true&parentUrl=close mailto:cgouveia@acpfacility.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22786&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22786&releaseNbr=0&external=true&parentUrl=close mailto:Hvalerio@amercln.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22763&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22763&releaseNbr=0&external=true&parentUrl=close mailto:cleaning@bestprollc.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22788&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22788&releaseNbr=0&external=true&parentUrl=close mailto:jhauswirth@cleancocorp.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22764&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22764&releaseNbr=0&external=true&parentUrl=close mailto:teresa@cmcleaning.com

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 12 of 17

Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

Contact Person Phone # Email Counties Discount

(PPD)

SDO

Certification

Type

SDP

Commitment Percentage

Master Contract Record

PO-22-1080-OSD03-SRC3-22820 Sonia Castro Tatiana Henry

617-359-7271 617-359-7289

Coastal Cleaning PO-21-1080-OSD03-SRC04- 22778

Jamieson Wieland 203-371-4061 jamie@cthomecare.com

Statewide 4% - 10 days 4% - 15 days 2% - 20 days 1% - 30 days

50%

Compas Facility Services

PO-22-1080-OSD03-SRC3-

22830

Michelle Permatteo

978-352-7600 mpermatteo@compassfacility.com Statewide 1% - 10 days 1% - 15 days

Complete Cleaning Company, Inc.

PO-21-1080-OSD03-SRC04-

22762

Garry Beaver 781-598-1666 garry@complete-cleaning.com Statewide 3% - 10 days 2.5% - 15 days 2% - 20 days

8%

C&W Services PO-21-1080-OSD03-SRC04- 22770

Tony Andrade Gregory Dunn Jennifer Galvao Angel Doyle

617-428-2724 781-389-2214 617 330 7878 tony.andrade@cwservices.com gregory.dunn@cwservices.com jennifer.galvao@cwservices.com angel.doyle@cwservices.com

All except Dukes & Nantucket

1% - 10 days 1% - 15 days 1% - 20 days 1% - 30 days

10%

Community Work Services

PO-22-1080-OSD03-SRC02-

22864

Tanya Figelman 617-910-5152 TFigelman@cwsne.org Middlesex, Norfolk & Suffolk

1% - 10 days 1% - 15 days 1% - 20 days 1% - 30 days

28%

Done Right Building Services, Inc.

PO-21-1080-OSD03-SRC04-

22765

Kenneth Martin 617-236-0155 kmartin@donerightservices.com Statewide 3% - 10 days 2% - 15 days 1% - 20 days 1% - 30 days

MBE 80%

Enterprise Professional Services Inc

PO-21-1080-OSD03-SRC04-

22774

Stephan Saia 512-433-9770 ssaia@epsimail.com Statewide 2% - 10 days 1% - 15 days .5% - 20 days

10%

Facilities Management & Maintenance, Inc.

PO-21-1080-OSD03-SRC04-

22761

Lisa Fitzgerald 617-561-7003 lfitzgerald@fmm-inc.com Statewide .30% - 10 days .30% - 15 days .20% - 20 days

2%

Mass Commercial Cleaning Inc

PO-21-1080-OSD03-SRC04-

22781

Katerina Cai 413-586-4696 mailto:pconnly@macommcl ean.com Katerina@macommclean.com

Franklin, Norfolk, Barnstable, Berkshire, Worcester, 1% - 10 days 1% - 15 days 1% - 20 days

3% http://www.mass.gov/osd https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22820&releaseNbr=0&external=true&parentUrl=close mailto:Sonia.castro@mass.gov mailto:Tatiana.henry@mass.gov https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22778&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22778&releaseNbr=0&external=true&parentUrl=close mailto:jamie@cthomecare.com https://www.commbuys.com/bso/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22830&releaseNbr=0 https://www.commbuys.com/bso/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22830&releaseNbr=0 https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22762&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22762&releaseNbr=0&external=true&parentUrl=close mailto:garry@complete-cleaning.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22770&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22770&releaseNbr=0&external=true&parentUrl=close mailto:tony.andrade@cwservices.com mailto:gregory.dunn@cwservices.com mailto:jennifer.galvao@cwservices.com mailto:angel.doyle@cwservices.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC02-22864&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC02-22864&releaseNbr=0&external=true&parentUrl=close mailto:TFigelman@cwsne.org https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22765&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22765&releaseNbr=0&external=true&parentUrl=close mailto:kmartin@donerightservices.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22774&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22774&releaseNbr=0&external=true&parentUrl=close mailto:ssaia@epsimail.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22761&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22761&releaseNbr=0&external=true&parentUrl=close mailto:lfitzgerald@fmm-inc.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22781&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22781&releaseNbr=0&external=true&parentUrl=close mailto:pconnly@macommclean.com mailto:pconnly@macommclean.com mailto:Katerina@macommclean.com

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 13 of 17

Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

Contact Person Phone # Email Counties Discount

(PPD)

SDO

Certification

Type

SDP

Commitment Percentage

Master Contract Record

PO-22-1080-OSD03-SRC3-22820 Sonia Castro Tatiana Henry

617-359-7271 617-359-7289

Hampshire & Hampden

MP Building Services

LLC

PO-21-1080-OSD03-SRC04-

22768

Thakor Patel 978-375-9868 thakorbp@comcast.net Middlesex, Norfolk, Worcester, Essex, Suffolk & Bristol

2% - 10 days

MBE, WBE 3%

National Facility Services, Inc.

PO-21-1080-OSD03-SRC04-

22784

Corey Amico 978-850-6064 Corey@nfsincorp.com Statewide 3% - 10 days 2% - 15 days 1.5% - 20 days 1% - 30 days

10%

Mouras Cleaning Service, Inc

PO-21-1080-OSD03-SRC04-

22787

David Moura 978-562-1839 X100 dave@mourascleaningservice.com Statewide 2% - 10 days

PBE 1%

S. J. Services Inc. PO-21-1080-OSD03-SRC04- 22779

Daniel Shea 351-201-9276 Danielshea@sj-services.com Statewide 1% - 10 days .75% - 15 days .5% - 20 days .25% - 30 days

3.5%

SMG Corporate Services

PO-21-1080-OSD03-SRC04-

22776

Scott Weintraub 203-925-6110 sweintraub@smgcorporate services.com

Statewide 1% - 10 days .75% - 15 days .5% - 20 days .25% - 30 days

15%

Sole Source Restoration

PO-21-1080-OSD03-SRC04-

22777

Michael Sepe 401-864-1844 msepe@solesourcerestoration.co m

Statewide 2% - 10 days .5% - 15 days .25% - 20 days

1%

Partner Solutions Facility Services

PO-21-1080-OSD03-SRC04-

22769

Ricardo Pereira 617-553-4862 ext.402 rpereira@psgc.email

Statewide 3% - 10 days 2% - 15 days 1% - 20 days

SBPP 15%

Transcend Maintenance Services Inc.

PO-21-1080-OSD03-SRC04-

22767

Diana Young 617-308-2694 DYoung@TranscendMaintenance.c om

Middlesex, Worcester, Essex, Hampshire & Suffolk

5% - 10 days 4% - 15 days 3% - 20 days 2% - 30 days

MBE, WBE &

SBPP

10%

UG2, LLC PO-21-1080-OSD03-SRC04-

22760

Bob Desaulniers 617-279-8109 bdesaulniers@ug2.com Statewide 1% - 10 days

4% https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22820&releaseNbr=0&external=true&parentUrl=close mailto:Sonia.castro@mass.gov mailto:Tatiana.henry@mass.gov https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22768&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22768&releaseNbr=0&external=true&parentUrl=close mailto:thakorbp@comcast.net https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22784&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22784&releaseNbr=0&external=true&parentUrl=close mailto:Corey@nfsincorp.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22787&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22787&releaseNbr=0&external=true&parentUrl=close mailto:dave@mourascleaningservice.com mailto:dave@mourascleaningservice.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22779&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22779&releaseNbr=0&external=true&parentUrl=close mailto:Danielshea@sj-services.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22776&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22776&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22777&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22777&releaseNbr=0&external=true&parentUrl=close mailto:msepe@solesourcerestoration.com mailto:msepe@solesourcerestoration.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22769&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22769&releaseNbr=0&external=true&parentUrl=close mailto:rpereira@psgc.email https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22767&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22767&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22760&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22760&releaseNbr=0&external=true&parentUrl=close

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 14 of 17

Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

Contact Person Phone # Email Counties Discount

(PPD)

SDO

Certification

Type

SDP

Commitment Percentage

Master Contract Record

PO-22-1080-OSD03-SRC3-22820 Sonia Castro Tatiana Henry

617-359-7271 617-359-7289

Advanced Maintenance Solutions, Inc.

PO-21-1080-OSD03-SRC04-

22785

Scott Dougherty 617-835-0283 advancedmaintenanceinc@gmail.c om

Essex, Middlesex and Suffolk

1% - 30 days

7%

GDI Services Inc. PO-22-1080-OSD03-SRC3-22831 Nancy Miller 1-800-696-2676 Nancy.Miller@gdi.com Middlesex, Norfolk, Worcester, Essex, Plymouth, Suffolk & Bristol

1% - 15 days

1%

KleenRite Services PO-21-1080-OSD03-SRC04- 22782

Richard Paixao 413-737-7663 kleenrite@gmail.com Berkshire, Worcester, Hampshire & Hampden

1% - 10 days .5% - 15 days .25% - 20 days .10% - 30 days

PBE 7%

M&M Contract Cleaning, Inc

PO-21-1080-OSD03-SRC04-

22783

Amancio Fontes 781-436-5850 jmiller@mmcontractcleaning.com Statewide 4% - 10 days 3% - 30 days 2% - 20 days

MBE, SBPP 3%

Star Building Services PO-21-1080-OSD03-SRC04- 22766

Hans Familia 617-825-2266 hfamilia@sbsboston.net

All except Dukes & Nantucket

2% - 30 days MBE, WBE 6%

United Services of America

PO-21-1080-OSD03-SRC04-

22773

Tammi Kent 781-223-1831 tkent@us-a.com Middlesex, Norfolk, Worcester, Essex, Plymouth, Hampshire, Hampden, Suffolk & Bristol

1% - 10 days .5% - 15 days .25% - 20 days .15% - 30 days

4%

Olympic Services, Inc. PO-21-1080-OSD03-SRC04- 22771

Asa Gasbarro (508) 277-7404 asagasbarro@comcast.net Statewide 1.5% - 10 days 1.5% - 15 days 1.10% - 20 days

WBE, SBPP 22%

*Note that COMMBUYS is the official system of record for vendor contact information.

**[The Master Contract Record MBPO is the central repository for all common contract files. Price files may be found in the individual vendor’s MBPO.

*** The Solicitation Enabled MBPO is for multiple quote requests and price comparison.

https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22820&releaseNbr=0&external=true&parentUrl=close mailto:Sonia.castro@mass.gov mailto:Tatiana.henry@mass.gov https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22785&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22785&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-22-1080-OSD03-SRC3-22831&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22782&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22782&releaseNbr=0&external=true&parentUrl=close mailto:kleenrite@gmail.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22783&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22783&releaseNbr=0&external=true&parentUrl=close mailto:kleenrite@gmail.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22766&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22766&releaseNbr=0&external=true&parentUrl=close tel:617%20825%202266 mailto:hfamilia@sbsboston.net https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22773&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22773&releaseNbr=0&external=true&parentUrl=close mailto:tkent@us-a.com https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22771&releaseNbr=0&external=true&parentUrl=close https://www.commbuys.com/bso/external/purchaseorder/poSummary.sdo?docId=PO-21-1080-OSD03-SRC04-22771&releaseNbr=0&external=true&parentUrl=close mailto:asagasbarro@comcast.net

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 15 of 17

Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

NOTE: Contract User Guides are updated regularly. Print copies should be compared against the current version posted on mass.gov/osd.

Updated: March 10, 2025 Template version: 7.0 Page 16 of 17

Tel: (617) 720 - 3300 | www.mass.gov/osd | TDD: (617) 727 - 2716 | Twitter: @Mass_OSD | Fax: (617) 727 - 4527

Appendix A:

Massachusetts Secretary of State’s Listing of Counties:

Bristol County Dukes County Essex County Franklin County Hampden County Hampshire County Middlesex County Middlesex County Cont. Norfolk County Plymouth County Suffolk County Worcester County Worcester County Cont.

Acushnet Aquinnah AMESBURY Ashfield AGAWAM AMHERST Acton Pepperell Avon Abington BOSTON* Ashburnham Oakham ATTLEBORO Chilmark Andover Bernardston Blandford Belchertown Arlington Reading Bellingham Bridgewater CHELSEA Athol Oxford Berkley Edgartown* BEVERLY Buckland Brimfield Chesterfield Ashby Sherborn BRAINTREE BROCKTON* REVERE Auburn Paxton Dartmouth Gosnold Boxford Charlemont Chester Cummington Ashland Shirley Brookline Carver WINTHROP Barre Petersham Dighton Oak Bluffs Danvers Colrain CHICOPEE EASTHAMPTON Ayer SOMERVILLE Canton Duxbury Berlin Phil l ipston Easton Tisbury Essex Conway East Longmeadow Goshen Bedford Stoneham Cohasset East Bridgewater Blackstone Princeton Fairhaven West Tisbury Georgetown Deerfield Granvil le Granby Belmont Stow Dedham* Halifax Bolton Royalston FALL RIVER* GLOUCESTER Erving Hampden Hadley Bil lerica Sudbury Dover Hanover Boylston Rutland Freetown Groveland Gill Holland Hatfield Boxborough Tewksbury Foxborough Hanson Brookfield Shrewsbury Mansfield Hamilton GREENFIELD* HOLYOKE Huntington Burlington Townsend FRANKLIN Hingham Charlton Southborough NEW BEDFORD* HAVERHILL Hawley Longmeadow Middlefield CAMBRIDGE* Tyngsborough Holbrook Hull Clinton SOUTHBRIDGE North Attleborough Ipswich Heath Ludlow NORTHAMPTON* Carlisle Wakefield Medfield Kingston Douglas Spencer Norton LAWRENCE* Leverett Monson Pelham Chelmsford WALTHAM Medway Lakevil le Dudley Sterling Raynham LYNN Leyden Montgomery Plainfield Concord WATERTOWN Millis Marshfield East Brookfield Sturbridge Rehoboth Lynnfield Monroe PALMER South Hadley Dracut Wayland Milton Mattapoisett FITCHBURG* Sutton Seekonk Manchester by the sea Montague Russell Southampton Dunstable Westford Needham Middleborough GARDNER Templeton Somerset Marblehead New Salem Southwick Ware EVERETT Weston Norfolk Norwell Grafton Upton Swansea Merrimac Northfield SPRINGFIELD* Westhampton FRAMINGHAM Wilmington Norwood Pembroke Hardwick Uxbridge TAUNTON* METHUEN Orange Tolland Will iamsburg Groton Winchester Plainvil le Plymouth* Harvard Warren Westport Middleton Rowe Wales Worthington Holliston WOBURN QUINCY Plympton Holden Webster

Nahant Shelburne WEST SPRINGFIELD Hopkinton RANDOLPH Rochester Hopedale West Boylston Newbury Shutesbury WESTFIELD Hudson Nantucket County Sharon Rockland Hubbardston West Brookfield NEWBURYPORT* Sunderland Wilbraham Lexington Nantucket* Stoughton Scituate Lancaster Westborough North Andover Warwick Lincoln Walpole Wareham Leicester Westminster PEABODY Wendell Littleton Wellesley West Bridgewater LEOMINSTER Winchendon Rockport Whately LOWELL* Westwood Whitman Lunenburg WORCESTER* Rowley MALDEN WEYMOUTH Marshfield Mendon…