Industry_Announcement_wAtch_24Oct14.pdf

INFORMATIONAL ANNOUNCEMENT TO INDUSTRY

FA9101-14-R-0200, Facility Support Services (FSS)

24 October 2014

The purpose of this announcement is to make industry aware of several changes to the FSS acquisition before release of the final request for proposal (RFP).

Significant changes have been made to the FSS performance work statement (PWS) in Logistics (PWS elements 3.8 – 3.10). These changes are due to various inputs from industry as well as guidance from higher headquarters. The increase in the number of requirements is to provide the requirement details and clarifications to ensure the Logistics functional areas are more in line with Air Force guidance, industry best practices, and the unique requirements at AEDC.

Attachment 1 provides the revised Logistics sections of the PWS. The Government requests industry perform a thorough review of this section and provide comments, concerns, impacts, and questions. Please provide comments and questions to aedc.sso@us.af.mil by 30 October 2014.

The FSS effort is now being acquired as a commercial acquisition under Federal Acquisition Regulation (FAR) Part 12 policies and procedures. FAR Part 12.207 requires the use of firm-fixed-price, fixed-price with economic price adjustment (FPEPA), time-and-materials (T&M), or labor-hour (LH) contract line item numbers (CLINs). Cost CLINs in the draft RFP may be replaced by FPEPA, T&M, or LH CLINs.

Section L is revised to require potential Offerors have a job order cost accounting system. This system is required in order to adequately invoice for test support services, a new T&M CLIN. In addition, Section L will require potential Offerors to complete two pricing sheets. One sheet is to identify fixed hourly labor rates for the T&M and LH CLINs. The other sheet will be used to populate the grounds and custodial CLINs.

The estimated date for release of the final RFP has not changed; it remains on November 18, 2014.

If you have any questions, please contact Ms. Kathy P. Swanson, kathy.swanson@us.af.mil.

Attachment 1

Logistics

3.8 Base Supply

3.8.1 The Contractor shall establish and maintain a base Material Management Program compliant with DoD 4140.1-R, AFI 23-101, AFMAN 23-122, AFH 23-123 and other applicable directives enabling the successful accomplishment of AEDC’s mission.

The requirement is to manage repairable, facility reconfiguration items, and capital assets unique to the AEDC infrastructure.

These assets do not require re-leveling or stock replenishment. Consumable assets will not be maintained in retail stock. Consumable support will be provided through Blanket Purchasing Agreements, Federal Supply Schedules, or Contractor funded prepositioning in order to reduce Government risk and investment. The government's intention is to eliminate investment in inventory and avoid costs associated with implementing a standard government system to manage retail stock.

All assets will be recorded in the Item Unique Identification Registry and updates will be made to the Registry as assets are moved to and from other Contractors on the base. Perform a 100% joint inventory with the Contracting Property Administrator and the Inventory Reduction Contractor to identify assets for labeling and disposal.

Reference the Financial Improvement and Audit Readiness requirements of the DoD for the spirit and intent of this effort.

Assets will not be required for lateral support. The receiving function will receive and inspect assets acquired by the base to assets meeting the appropriate criteria are captured in the appropriate government approved property system of record and labeled in accordance with Unique item Identification marking requirements.

Performance Standards

a) STD: 100% of assets processed through supply captured in the appropriate Government approved property system of record.

3.8.2 The Contractor shall manage using a legacy supply system (WAM Oracle) which is a COTS equivalent to the AF SBSS supply management system.

Should decisions be rendered to transition operations to SBSS/ES-S, the Government reserves the right to remove any supply service elements/portions from the contract and will negotiate to add other services as the transition requires. The utilized CLIN structure identifies those specific areas that may have some or all associated work load changed, increased or transferred to a regional operation.

Controls are required for deliveries that bypass the Equipment Management Liaison Office to capture government owned property in the appropriate government approved property systems of record.

Performance Standards

a) STD: 98% of the Government furnished equipment/material items are in an approved property system of record

3.8.3 The Contractor shall coordinate/interface with Air Force Sustainment Center (AFSC)/735th Supply Chain Operations Group (SCOG) as required in performing basic base supply activity functions.

During the life of this contract, portions of the workload associated to this PWS could be further centralized at the direction of the HQ AFMC. Should decisions be rendered to further regionalize, the Government reserves the right to remove any supply service elements/portions from the contract.

3.8.4 The Contractor shall receive, store, issue and label all stock listed hazardous material through the Hazardous Material Pharmacy (HAZMAT / HAZMART), and operate the HAZMAT / HAZMART using Government furnished hardware and software.

Performance Standards

a) STD: 100 percent accountability of assets and zero defects

3.8.5 The Contractor shall maintain a warehouse layout and schematic of all warehouses operated by the Contractor.

3.8.6 The Contractor shall establish and operate specialized or segregated storage areas to ensure safety and security provisions are complied with.

This specialized or segregated storage will include Communications Computer Systems Project Material.

3.8.7 The Contractor shall maintain open storage in accordance with AFJMAN 23- 210, section 3-44 and AFI 23-101.

3.8.8 The Contractor shall maintain control of property and warehouse location changes to allow uninterrupted customer support. Provide re-warehousing results to Fire Department and Government Logistics Chief.

3.8.9 The Contractor shall ensure all warehouse facilities maintain proper housekeeping in accordance with AFJMAN 23-210.

3.8.10 The Contractor shall ensure personnel handle electrostatic devices in accordance with T.O. 00-25-234 and the storage area is clearly marked.

a) STD: Zero defects

3.8.11 The Contractor shall manage and maintain a warranty and guarantee program for applicable assets purchased with Government funds in accordance with AFI 23-101.

3.8.12 RESERVED

3.8.13 RESERVED

3.8.14 The Contractor shall secure classified, COMSEC, pilferable, and sensitive items in accordance with AFJMAN 23-210.

3.8.15 The Contractor shall manage reporting and disposition of redistributable assets, exhaust serviceable equipment in stock to satisfy valid base requirements before purchasing items and coordinate with base customers to identify supply needs.

3.8.16 RESERVED

3.8.17 The Contractor shall ensure appropriate employees receive documented initial and refresher training on storage operations, safety, and fire prevention in accordance with AFJMAN 23-210.

3.8.18 The Contractor shall obtain, in writing, a list of personnel authorized to handle/accept controlled material based upon access requirements contained in AFI 31-401 and AFI 31-501.

The unit security manager certifies all designated personnel. Utilize only the most current authorization list(s) of individuals approved to handle, process, or accept controlled materiel. Maintain the source lists in a single collection point to manage the documents. Organizations are required to update these lists when changes occur in accordance with AFI 23-101, sections 10.2.1.2 and 10.2.1.2.2.

3.8.19 The Contractor shall attach bin labels to storage racks, bins, or bin subdivisions (shelf, box, drawer, etc.) in a neat and uniform manner in accordance with AFMAN 23-122.

3.8.20 The Contractor shall conduct bare item inspections to verify the identification and ensure tags and documentation is completed prior to return in accordance with AFI 23-101.

3.8.21 The Contractor shall research shipment shortages thoroughly to attempt to find missing assets and include them in the shipment.

When it is impractical to recover component shortages, the release/receipt document listing the shortages will be certified in accordance with AFI 23-101.

3.8.22 The Contractor shall thoroughly research Found On Base (FOB) items before adding such items to the accountable record.

Controlled items will be processed as FOB. Controlled items will use Special Inventory guidance to clear FOB conditions; a Report of Survey will be required to add such items to the accountable record in accordance with AFI 23-101.

3.8.23 The Contractor shall provide courtesy storage (as space permits).

The FSS Contractor will coordinate a delivery place and time to deliver courtesy stored property. Property that is categorized as “courtesy” is stored for 12 months or less unless revalidated.

3.8.24 The Contractor shall In-check property, annotate receipt documents and update computer records.

3.8.25 The Contractor shall In-check and inspect property at dispersed locations where special handling is required or where deliveries are bulk deliveries in nature.

3.8.26 RESERVED

3.8.27 The Contractor shall manage material turn-ins, picking up property, scrap material, precious metal and process turn-in for transport to Defense Logistics Agency (DLA)-Disposition Services where applicable.

Performance Standards

a) STD: 0 Defects

3.8.28 The Contractor shall manage delivery destination records.

3.8.29 The Contractor shall establish pick up points for return of consumable materiel in accordance with AFI 23-101.

3.8.30 Regarding Equipment/Property management, the Contractor shall maintain a current record file of all primary and alternate custodians responsible for GFE.

3.8.31 The Contractor shall ensure custodians requesting special equipment receive appropriate level of approval before completing AFEMS/WAM Oracle/ES-S processing IAW AFI 23-101, AFMAN 23-122, and AFH 23-123.

3.8.32 The Contractor shall Manage EAID accountability and maintain accountable records for support equipment accounts utilizing AFEMS and ES-S

IAW AFI 23-101, AFMAN 23-122, AFH 23-123.

Coordinate and initiate actions on the following listed items with 735th SCOG: Backup documentation supporting Allowance Source Code (ASC) and Special Allowance Flags;

out of balance conditions; review and validation of allowance standards and special allowances; monitoring and correcting equipment transaction reporting; establishing accountability, order, and TIN requests of military working dogs; AFEMS rejects and variances; ASC Listing (Q09) and the Equipment Out-of-Balance Listing (Q10);

1ETX/FED documents (Appointment/Change of Equipment Custodian).

3.8.33 The Contractor shall identify and correct equipment out of balance conditions quarterly and monthly correct excess EAID items not accounted for under ASC 000 IAW AFI 23-101, AFMAN 23-122, AFH 23-123.

3.8.34 The Contractor shall process accountable record adjustments for accountable support equipment.

3.8.35 The Contractor shall ensure Custodian Authorization/Custody Receipt Listing (CA/CRL) inventories are completed IAW AFI 23-101, AFMAN 23-122, and

AFH 23-123.

3.8.36 Perform EAE requirements IAW AFI 23-101, AFMAN 23-122, and AFH 23- 123.

3.8.37 Maintain Master CA/CRL Jacket Files for each organization IAW AFI 23-101, AFMAN 23-122, and AFH 23-123.

3.8.38 The Contractor shall manage the gas cylinder program to include Government and vendor owned cylinders.

3.8.39 The Contractor shall assign property a warehouse location within three (3) workdays.

3.8.40 The Contractor shall operate, manage and coordinate maintenance of Mechanized Material Handling Systems or mechanized storage equipment.

3.8.41 The Contractor shall manage AEDC bench stocks (In regards to distributing and issuing material), process backorder requests, and process equipment requirements IAW AFI 23-101, AFMAN 23-122, and AFH 23-123.

3.8.42 The Contractor shall perform inspections and related operations in accordance with AFI 23-101.

3.8.43 The Contractor shall appoint a Chief Inspector to be the installation Precious Metals Recovery Program (PMRP) manager/focal point for all matters concerning PMRP in accordance with AFI 23-101.

3.8.44 The Contractor shall establish protection requirements for fine precious metals, precious metals-bearing scrap, and high content precious metals-bearing items in accordance with AFI 23-101.

3.8.45 The Contractor shall perform supply chain materiel management processes associated with materiel returns and disposal of materiel including Returns, Disposal and the PMRP in accordance with AFI 23-101 and manage the Repair Cycle function to include obtaining disposition for unserviceable assets and precious metal recovery.

3.8.46 The Contractor shall maintain a list of each organization's PMRP monitor's/alternate's name, phone number, location and, as applicable, type of recovery equipment, kind of precious metals scrap generated, and the kind of fine precious metals and high precious metals content items used in accordance with

AFI 23-101.

3.8.47 The Contractor shall ensure consumable items, serviceable or unserviceable, having potential use or resale value, are collected, retained, and returned to the retail Materiel Management Activity.

The retail Materiel Management Activity will reissue and redistribute them, repair and reuse them, or transfer them as scrap under Government oversight in accordance with

AFI 23- 101.

3.8.48 The Contractor shall develop and implement a Consumable Materiel Recovery Program in accordance with DoD 4160.21-M and AFI 23-101.

3.8.49 The Contractor shall perform warehouse inventories to identify and correct errors.

Provide an annual inventory schedule to the COR and Government Logistics Chief 30 days prior to the start of each fiscal year. Provide inventory accuracy rates, causative research and supporting documentation to Government Logistics Chief for approval.

Conduct Special Inventories for warehouse refusals and insufficient balances as required.

3.8.50 The Contractor shall (upon discovery), immediately report any unresolved weapons or classified item discrepancies to the AEDC SFS, CO, COR and Government Logistics Chief.

3.8.51 The Contractor shall establish and maintain all supply item records and support records IAW FAR 45.

3.8.52 The Contractor shall identify a supply customer assistance POC to inform customers of available services.

3.8.53 The Contractor shall conduct customer assistance and/or resource management visits annually.

Provide a proposed schedule to the Government Logistics Chief in December for the following calendar year

3.8.54 The Contractor shall publish an electronic supply information newsletter, approved by the Government Logistics Chief, for distribution to supply customers.

The newsletter shall be published during Dec, Mar, Jun and Sep. Supplemental newsletters will be published as required.

3.8.55 The Contractor shall conduct Base Supply customer training to instruct AEDC contractors on how to conduct business with Base Supply.

3.8.56 The Contractor shall develop, revise and submit operating instructions to clarify processes and local procedures.

All proposed publications shall be forwarded to the Government Logistics Chief for review and approval. The Contractor must receive Government approval prior to publication.

3.8.57 The Contractor shall provide the Government Logistics Chief with documentation needed to perform their functional responsibilities.

This includes Monthly Inventory Results, Non-automatic inventory adjustments, Condition change documents, and Adjusted Stock Levels.

3.8.58 The Contractor shall process shipments, select, inspect and process property, and annotate documents for property transferred to DLA-Disposition Services.

Ensure items are demilitarized before transfer to DLA-Disposition Services. Respond to follow-ups received from sources of supply on directed shipments.

3.8.59 The Contractor shall develop and implement (as necessary) a contingency plan to ensure supply support continues during power and/or computer outages.

Degraded Operations exercises shall be conducted semi-annually during April and October (the October exercise should coincide with FY closeout).

3.8.60 The Contractor shall manage the Hazardous Material Pharmacy. All hazardous material will be managed and stored in accordance with AFI 32-7086.

3.8.60.1 The Contractor shall operate a HAZMART facility to stock, store, and distribute materials on an as-needed basis IAW DoDR 4145.19-R-1, CFR 29, 40, 49, AFMAN 91-201, EPA, OSHA and applicable Air Force directives meeting environmental standards.

Customers may contact HAZMART by telephone, FAX, E-Mail, or in person to request HAZMART materials. HAZMART will process authorization/issue requests within ten

(10) workdays.

3.8.60.2 The Contractor shall receive, store, issue and label all stock-listed hazardous material through the HAZMAT/HAZMART using Government furnished hardware and software such as the WAM Oracle software application.

3.8.60.3 The Contractor shall manage a HAZMAT process for priority and emergency walk-thru requirements.

Provide after-hour support; respond after Chief of Logistics notification.

3.8.60.4 The Contractor shall provide HAZMAT requisitioning assistance and establish/validate HAZMAT stock levels.

Coordinate EESOH-MIS problems with AEDC/CEV. Responsible for free-issued material, reused, or redistributed as excess hazardous material from the HAZMART facility.

3.8.60.5 The Contractor shall work with AEDC Hazardous Waste/Recycling personnel for the turn-in of serviceable hazardous assets.

Prior to disposal actions, HAZMART reviews organizations/shops requirements for excess hazardous material disposition.

3.8.60.6 The Contractor shall track hazardous material from receipt to consumption or disposal in accordance with AFI 23-101.

3.8.60.7 The Contractor shall Provide Hazardous Communications (HAZCOM) training annually to all AEDC contractors who maintain and use hazardous material.

3.8.61 The Contractor shall provide Research, Development, Test, and Evaluation (RDT&E) Equipment Management Liaison services.

This activity will liaison with the Host Supply Equipment Management function and the Command Equipment Management Office for Statements of Federal Financial Accounting Standards (SFFAS) Number 6, and Accountability of Equipment, IAW the Chief Financial Officer (CFO) Act of 1990.

This activity will work closely with the Accountable Officer of the Category IIIA account to record the following Equipment Items (Government Furnished Equipment/Property) into the Air Force Equipment Management System (AFEMS):

Nonexpendable Equipment Items, expendable Equipment Items over $5,000.00, Low Speed Vehicles, and Other Government Motor Vehicle Conveyances (OGMVC) with the exception of those purchased with Non-Appropriated Funding.

Capturing these assets in the AFEMS enables calculation of depreciation of applicable assets IAW SFFAS No. 6.

With the oversight of the AEDC Equipment Custodian, this activity will also coordinate the equipment loan process.

a) All assets meeting the appropriate criteria captured in AFEMS.

3.8.61.1 The Contractor shall maintain and establish an office to ensure accountability of applicable assets for in the Air Force Equipment Management System.

This office will work closely with Government Purchase Card (GPC) holders, government purchasing agents, and Contractors purchasing items on behalf of the government to ensure assets are coded with a Unique Item Identifier (UII) and recorded in the Item Unique Identification (IUID) Registry and AFEMS.

If this office is not collocated with the office procuring assets on behalf of the government, then controls must be in place to ensure procured assets meeting the applicable criteria are captured in AFEMS and tagged with the appropriate IUID markings.

Performance Standards

a) STD: 0 defects on purchased assets. Lot size is total assets purchased over the given inspection period.

b) STD: 0 defects. Annual Floor-to-Book inventory. Lot size is assets on hand in organizations and/or on the CA/CRL.

3.8.63 The Contractor shall process requests for Equipment Authorized In-Use Detail assets.

This is a transition to capture equipment assets in the Air Force Equipment Management System in order to achieve an auditable Statement of Budgetary Resources and to eliminate the material weakness in Government Furnished Equipment Management.

Assets must be capitalized, depreciated, and reported on annual financial statements if:

Estimated useful life is 2 years or more, asset is not intended for sale in ordinary course of business, it is intended to be used by the Air Force or available for use by the Air

Force and the original acquisition cost is equal or greater than the defined capitalization threshold.

a) STD: 98% accuracy. Lot size is number of requests.

3.9 Freight Services

3.9.1 The Contractor shall provide surface freight services, manufacture special containers or dunnage, pack, ship, receive, block and brace cargo, perform freight services and operate the Government furnished Cargo Movement Operation System (CMOS) computer system.

These services are required to support Government and commercial customers, and customers from allied countries. Utilization of the US Army’s Surface Deployment and Distribution Command’s (SDDC) Global Fright Management system as applicable for contracting commercial carriers. Travel Management Office functions, as they relate to Personal Property Shipments, can be referenced in AFI 24-501; AFJMAN 24-204, Preparation of Hazardous Materials for Military Air Shipments; 3.10 TR VI & VII, Joint Federal Travel Regulations; and DOD 4500.9-R Parts I, II & IV, Defense Traffic Management Regulations.

3.9.2 The Contractor shall use applicable phases of the Cargo Movement Operations Systems (CMOS) to accomplish shipment labeling/documentation for Government shipments in accordance with AFI 24-203.

3.9.2.1 The Contractor shall appoint and train CMOS administrators in accordance with AFI 24-203.

3.9.2.2 The Contractor shall maintain over, short, and damage documentation using CMOS.

Notify the Supply COR in writing, of excessive download and processing times.

3.9.3 The Contractor shall safely load and unload freight IAW OSHA Standards.

3.9.4 The Contractor shall appoint Limited Inspector(s) IAW AFI 24-203.

3.9.5 The Contractor shall manage a shipment planning function IAW AFI 24-203.

3.9.6 The Contractor shall process, package, and prepare for shipment received sensitive, classified, and hazardous material in accordance with AFI 24-203 and

AFMAN 24-204.

3.9.7 The Contractor shall package, preserve, mark, and/or label cargo for shipment or storage in accordance with AFI 24-203, 49 Code of Federal Regulations, DTR 4500.9R, MIL-STD-129, or appropriate TOs.

3.9.8 The Contractor shall ensure all employees maintain appropriate clearances to receive, handle and process sensitive/classified or controlled material in accordance with AFI 23-101.

3.9.9 The Contractor shall ensure certifying officials accomplish documented training in accordance with AFMAN 24-204 and AFI 24-203.

3.9.10 The Contractor shall establish procedures for accountability, use, issuance, preparation, distribution, obligation, and cancellation for Bills of Lading that obligate Government funds in accordance with AFI 24-203.

3.9.11 The Contractor shall process DD Form 1149, Requisition and Invoice/Shipping Document, for all non- Military Standard Requisitioning and Issue Procedure (MILSTRIP) shipments at AFMC’s website, https://www.afmc-mil.wpafb.af.mil/HQ-AFMC/LG/LSO/lol/.

3.9.12 The Contractor shall maintain a bill of lading register for authorized shipments in accordance with AFI 24-203.

3.9.13 The Contractor shall operate a base drive-on/drive-off scale in compliance with state and Federal law for support of Government and Contractor operations Monday – Friday 0700-1600, excluding Federal holidays.

3.9.14 The Contractor shall maintain a shipment process in accordance with AFI 24-203, section 2.2, utilizing DD Form 1348-1A, DD Form 1149, and DD Form 250 as applicable for shipments and assign the proper Transportation Account Code.

3.9.15 The Contractor shall provide efficient & economical traffic management services IAW 49CFR, IATA, ICAO, AFI 24-203, Chapter 13, AFMAN 24-204(IP), DoD 4500.9-R (DTR), Part 2 & 5, and MILSTD 129.

3.9.15.1 The Contractor shall maintain a record of obligations used to ship property through the Traffic Management Office.

Manage Funding Authorities on a monthly basis, identify any discrepancies and prepare and submit a printed report on Operations and Maintenance (O&M) appropriated funds obligated by transportation to AEDC/FM and Government Logistics Chief.

3.9.15.2 The Contractor shall use commercial carriers based on services required and when not prohibited by AFI or law in accordance with DTR 4500.9-R, Part II.

3.9.15.3 The Contractor shall establish and maintain a Freight Carrier Performance Program in accordance with AFI 24-203

3.9.15.4 The Contractor shall arrange shipment and storage of household goods, unaccompanied baggage, and privately-owned vehicles for Government personnel in accordance with AFI 24-203, JFTR Vol. 1, JTR Vol. II.

3.9.16 The Contractor shall manage the detention program to preclude detention charges.

Detention relates to equipment (while the container is empty after unpacking or before packing)

3.9.17 The Contractor shall ensure hazardous cargo certifiers complete Hazardous Cargo Certification Training NLT contract start date IAW AFMAN 24- 204(IP), Attachment 25.

3.9.18 The Contractor shall Manage Special Packaging Instructions Retrieval and Exchange System (SPIRES) IAW AFI 24-203, Chapters 1 and 19.

3.9.18.1 The Contractor shall provide special packing/crating services as required for the shipment of customer test articles, customer test equipment, and any other unusual or peculiar circumstances that require special packaging/crating services.

There will be instances throughout this contract that require crating services for test customers or other peculiar circumstances. Many times, the crating or dunnage that the test article/test equipment was originally shipped in can be re-used. However, there will be instances where new crating materials and fabrication will be required.

3.9.19 The Contractor shall manage hazardous cargo IAW AFI 32-7086 and

AFMAN 24-204.

3.9.20 The Contractor shall Inspect and maintain shop equipment IAW T.O. 34-1-3, T.O. 00-5-1, & 29 CFR 1910.212/263.

3.9.21 The Contractor shall ensure Priority shipments are shipped within 12 hours, unless shipment is held to meet a mode to expedite movement.

3.9.22 The Contractor shall appoint Reject and Delinquent Document monitors

IAW AFI 24-203.

3.9.23 The Contractor shall manage a Wood Packaging Materials (WPM) program IAW DoD Manual 4140.65 and International Standards for Phytosanitary Measures (ISPM) 15 Regulation of Wood Packaging Material in International Trade

3.9.24 The Contractor shall comply with the Site Custodian Checklist located at https://tarp.navsisa.navy.mil/wpm.

3.9.25 RESERVED

3.9.26 RESERVED

3.10 Vehicle Operations and Maintenance

3.10.1 The Contractor shall perform vehicle operations and maintenance services for Government-registered vehicles and vehicular equipment at AEDC Arnold

AFB.

The current vehicle/vehicular equipment fleet consists of approximately 398 vehicles and equipment (see Appendix L). The break-out consists of 89 United States Air Force (USAF—detailed on the Vehicle Authorization List (VAL)) owned vehicles, 239 GFE vehicles and 70 pieces of miscellaneous vehicular support equipment. The quantity of vehicles required will fluctuate; factors for fluctuation include but are not inclusive to:

continuous valuations by both Government and Contractor or USAF (VEMSO) enterprise-wide mandates such as command leveling.

3.10.2 The Contractor shall furnish all personnel, supervision, vehicles, equipment, tools, materials, and other items and services (except those identified as Government furnished) for vehicle management and operations services at AEDC Arnold AFB.

The Contractor shall provide required vehicles above the Air Force Registered vehicles provided to meet the workload requirements. Contractor provided vehicles shall be alternate fueled to the maximum extent possible. All vehicles shall meet Air Force appearance and serviceability standards as stated in Air Force Technical Order 36-1-

191. The Contractor shall perform in accordance with (IAW) the terms and conditions of this PWS and to the standards specified herein and the directives listed.

3.10.3 The Contractor shall provide vehicle operations support at AEDC Arnold

AFB.

3.10.3.1 The Contractor shall operate the Vehicle Operations Control Center

(VOCC).

Vehicle operations shall include: center personnel transportation and distinguished visitors, and UDI Support. Services shall be IAW AFI 24-301, AFI 24-302 and applicable manuals, directives, and as described throughout the PWS. Normal operating hours shall be 0700 - 1600 Monday through Friday, except holidays. Scheduled transportation requirements after hours, weekends and holidays shall be provided and coordinated with the COR.

3.10.3.2 The Contractor shall provide vehicle management and conduct vehicle maintenance in Government provide real property (buildings 1400, 1401, and 1402).

3.10.3.3 The Contractor shall ensure appropriate vehicle and personnel insurance coverage is provided as required by federal, state, and local laws and directives.

3.10.3.4 The Contractor shall provide school bus service for military dependents.

3.10.3.5 The Contractor shall attend scheduled and unscheduled meetings and participate as the base vehicle operations management representative.

3.10.3.6 The Contractor shall provide scheduled and unscheduled movement of passengers. The Contractor shall provide transportation to off-base areas as approved by the COR.

3.10.3.7 The Contractor shall use a Use Vehicle Identification Link (VIL) Key, or other applicable method to obtain required fuel and oil products. Fuel usage logs will be established for each AEDC Arnold AFB vehicle.

3.10.3.8 The Contractor vehicle operators shall extend full courtesies to all passengers. Drivers shall assist passengers by opening and closing doors and loading and unloading baggage. Vehicle operators shall be neat and clean.

3.10.3.9 All Contractor personnel shall comply with the Air Force Tobacco Use Policy as specified in AFI 40-102, Tobacco Use in the Air Force, and local directives.

3.10.3.10 The Contractor shall attempt to return any personal property inadvertently left in any Contractor provided vehicle. The Contractor shall properly package item and deliver to the COR office.

3.10.3.11 The Contractor shall provide information on operations capabilities, participate in project planning involving transportation functions, provide alternative methods and related costs for planning purposes, provide status, answer vehicle operations management questions, answer for nonperformance, and provide rationale for Contractor decisions.

3.10.3.12 RESERVED

3.10.3.13 RESERVED

3.10.3.14 The Contractor shall ensure vehicle operators complete required inspections for assigned vehicles and vehicular equipment.

Performance Standards

a) STD: 3 defects per month. Vehicles must be clean and serviceable during hours of operations

3.10.3.15 RESERVED

3.10.3.16 The Contractor shall provide Contractor vehicle operators to load/unload vehicles being shipped/received. This includes delivering vehicles to and from shipping and receiving lots and to Defense Logistics Agency- Disposition Services (DLA-DS).

3.10.4 The Contractor shall provide maintenance, repair and replacement of

Government Furnished Vehicles/Equipment in accordance with AFI 24-302, paragraph 4.80 at AEDC Arnold AFB.

**Please note, vehicle replacement cost and acquisition (for FSS Contractor functions) will be the sole responsibility of the FSS Contractor. Additionally, before executing any vehicle (USAF Registered) turn in action, the Contractor must coordinate in writing intent and specifics with the Government Chief of Logistics.**

3.10.4.1 The Contractor shall resolve vehicle or vehicular equipment issues for government furnished vehicles and equipment.

This activity involves resolving issues related to the migration of AEDC assets off the VAL and potential transition of AEDC's Enterprise Resource Management System to the applicable Base Supply System. This activity is required to be well-versed on Air Force processes and systems to assist in transitioning from non-standard to standard Air Force systems.

3.10.4.2 The Contractor shall maintain a minimum serviceability standard for day-to-day operations in accordance with manufacturer’s specifications, AFI 24-302

Minimum serviceability standards for vehicles and vehicular equipment are the manufacturers specifications; and other relevant vehicle maintenance technical orders and manuals (e.g., Occupational Safety and Health Administration, American National Standards Institute, Department of Transportation, etc.); and/or TO 36-1-191

Performance Standards

a) STD: 0 safety incidents per month/3 defects per month for serviceable items. Lot is number of vehicles released from maintenance per month.

3.10.4.3 The Contractor shall provide a vehicle maintenance program at AEDC Arnold AFB.

3.10.4.3.1 The Contractor shall provide parts, labor, tools, and equipment required to maintain the USAF owned vehicle fleet IAW the standards established in Technical Order 36-1-191, applicable vehicle technical orders, and/or commercial manuals. Vehicles released from vehicle maintenance shop shall meet the standards delineated in the aforementioned publications.

Minor Maintenance. Upon customer arrival, the contractor shall inspect vehicle for operator care, damage, or possible abuse; check mileage, and determine work requirements. The contractor shall accomplish minor maintenance when the work requirement is determined to be 2 hours or less in duration and does not require expenditures exceeding $60.00 for any single component. The contractor shall enter the work on AF Form 1827, Minor Maintenance Work Order, and ensure completed work information is input to the On-Line Vehicle Interactive Management System (OLVIMS). Maintenance costs exceeding the $60.00 component cost or 2 hours in work duration shall be major maintenance. The contractor shall replace tires and batteries IAW AFI 24-302.

Major Maintenance. When work costs exceed the minor maintenance requirement and is approved by the COR, the contractor shall generate AF Form 1823/-1, Vehicle and Equipment Work Order, perform work and notify customer for pick-up. This work includes repairing or replacing parts, assemblies, sub-assemblies and components IAW AFI 24-302. The contractor may have to fabricate parts when required and perform body, glass, upholstery and structural repair. The contractor shall ensure completed work information is input to the OLVIMS for USAF Registered vehicles. All parts exceeding $2,500 must be approved by the Contracting Officer prior to the purchase, to include 3 sources provided with the part request. Government Chief of Logistics approval is required for repairs exceeding the Maximum One Time Repair Authorization.

3.10.4.3.2 The Contractor shall accomplish periodic maintenance and special inspections/tests/certifications, on or before due dates/miles/hours, IAW the intervals established in TO 36-1-191 or other applicable technical publications.

Provide each using organization with a listing of vehicles/equipment projecting periodic maintenance and/or special inspections on a weekly basis. Contractor shall exhaust every effort to ensure no monthly overdue inspections.

3.10.4.3.3 The Contractor shall prepare and maintain vehicle maintenance documentation records and files IAW the Air Force Records Information Management System (AFRIMS) and applicable publications for USAF owned vehicles.

3.10.4.3.4 The Contractor shall monitor, document and make full use of warranty repairs IAW TO 36-1-191, Chapter 7.

3.10.4.3.5 The Contractor shall track all parts installed having warranties in the vehicle historical file.

3.10.4.3.6 The Contractor shall submit Warranty Satisfaction Reports and Action Warranty Reports IAW TO 36-1-191.

3.10.4.3.7 The Contractor shall perform mobile maintenance on assigned vehicles and vehicular equipment in accordance with AFI 24-302.

3.10.4.3.8 The Contractor shall accomplish, time compliance technical orders (TCTOs), modifications, service bulletins, and Air Force directed inspections/alterations within the specified time IAW AFI 24-302.

a) STD: 100% compliance with requirements

3.10.4.3.9 The Contractor shall provide repair costs up to the Maximum-One-Time- Repair Allowance established IAW Technical Order 36-1-191.

The repair estimate will be the total cost of contract services and expenditures which can be identified to the repair job. For the purposes of contract repairs, all labor and material charges are to be considered direct costs. Labor costs will be computed using the Contractor’s line item labor rate listed in the repair contract. Vehicles are beyond economical repair when the total contract costs exceed the OLVIMS computed Maximum-One-Time-Repair Allowance.

3.10.4.3.10 The Contractor shall prepare and process vehicles for shipment and turn-in to salvage as required.

Repair processing, documentation, and action suspense’s shall be IAW shipping instructions. The Contractor shall be responsible for maintenance costs associated with the repair of vehicles transferred to another base, when determined by VEMSO, that the vehicle did not meet TO 36-1-191 standards when shipped. Specifics regarding vehicle serviceability standards and types of maintenance (scheduled, unscheduled) are clearly defined within AFI 24-302.

3.10.4.3.11 The Contractor shall request current vehicle/equipment, odometer/hour meter readings from using organizations monthly. Contractor shall input vehicle/equipment, odometer/hour meter readings into OLVIMS prior to monthly processing.

Contractor owned vehicles are not subject to this directive.

3.10.4.3.12 RESERVED

3.10.4.3.13 The Contractor shall manage the Vehicle Accident and Abuse Program

IAW AFI 24-301.

The Contractor shall prepare and submit reimbursement request letters, with appropriate attachments, to the COR NLT five workdays after final OLVIMS documentation for Air Force owned vehicles. The Contractor and COR shall follow up with AEDC/FM and the responsible organization to ensure prompt reimbursement.

3.10.4.3.14 The Contractor shall paint and mark vehicles IAW TO 36-1-191, Chap 2.

Paint shall meet or exceed original equipment manufacturers specifications. The Contractor has the option to either paint vehicles or subcontract the effort. The Contractor shall not brush or roller paint any vehicle surface unless approved by the Government COR.

3.10.4.3.15 The Contractor shall provide corrosion control treatment and repair IAW TO 36-1-191, Chap 6, to prevent premature vehicle deterioration, maintain vehicle serviceability, structural integrity and to extend the service life of the vehicle/equipment.

3.10.4.3.16 The Contractor shall accomplish upholstery repair/replacement using material of a matching color and equal in quality to the original material.

3.10.4.3.17 The Contractor shall provide serviceable replacement batteries and battery service for USAF owned vehicles and equipment. The Contractor shall accomplish servicing, storage, and disposal of batteries IAW federal, state and local directives/regulations.

3.10.4.4 The Contractor shall provide a Maintenance Control Program at AEDC Arnold AFB.

3.10.4.4.1 The Contractor shall provide, on request, information pertaining to the maintenance status (estimated in-commission time, status of back ordered parts) of any vehicle undergoing repair, to the COR and applicable VCO.

3.10.4.4.2 The Contractor shall prioritize and control the flow of vehicles through the maintenance work centers according to the established maintenance priority.

3.10.4.4.3 The Contractor shall obtain COR approval prior to waiving any maintenance. Appropriate AF Form 1800 series shall be accomplished IAW AFI 24-302. The Contractor shall maintain waiver cards in the vehicle’s permanent record jacket.

3.10.4.4.4 The Contractor shall originate a Minor Maintenance Work Order, AF Form 1827, or Vehicle and Equipment Work Order, AF Form 1823-1 on all vehicle/equipment inspections and repair of USAF owned vehicles IAW instructions outlined in AFI 24-302.

3.10.4.4.5 The Contractor shall enter the start and stop times into OLVIMS with the appropriate transactions. The Contractor shall account for all NMC hours IAW AFI 24-302. Non-Mission-Capable time shall start when the vehicle deficiency is reported to maintenance and ends when the user is notified that repairs are complete. The Contractor shall be responsible for all vehicle NMC time to include Non Mission Capable Supply (NMCS) and Non Mission Capable Maintenance

(NMCM).

a) STD: No less than 95% vehicle in-commission rate for Government-registered and Government furnished vehicles and vehicular equipment. Maintain a base fleet 24-hour-turn-around-time of 60% or greater on a monthly basis

b) AQL: No less than 90% vehicle in-commission rate for Government-registered and Government furnished vehicles and vehicular equipment.

3.10.4.4.6 The Contractor shall check the Vehicle Operator's Inspection Guide and Trouble Report for proper completion by the vehicle operator when a vehicle is turned in for maintenance.

3.10.4.4.7 The Contractor shall complete AF Form 4355 prior to the work order being opened.

3.10.4.4.8 The Contractor shall enter the correct information in the maintenance control report portion of the AF Form 1800 series prior to releasing the vehicle from maintenance.

3.10.4.4.9 The Contractor shall initiate Material Deficiency Reports (MDR), Deficiency Reports (DR) and Vehicle Unsatisfactory Reports (VUR) IAW TO 36-1- 191, Chap 7, utilizing the Joint Deficiency Reporting System (JDRS).

3.10.4.4.10 The Contractor shall conduct a physical yard check of all vehicles within the maintenance compounds/facilities weekly IAW AFI 24-302.

3.10.4.5 The Contractor shall provide a Tire Repair and Replacement Program at AEDC Arnold AFB.

3.10.4.5.1 The Contractor shall repair and replace USAF owned vehicles/equipment tires IAW TO 36-1-191, Chap 4.

3.10.4.5.2 The Contractor shall order replacement tires IAW AFI 24-302.

3.10.4.5.3 The Contractor shall be responsible for cost of replacement tires. The Contractor shall properly dispose of all unserviceable tires.

a) STD: 0 Defects. Lot is number of tires procured for Air Force Registered Vehicles

3.10.4.6 The Contractor shall maintain a Shop Equipment Program.

3.10.4.6.1 The Contractor shall be responsible for inspection and routine maintenance of shop equipment/machinery.

COR shall provide Contractor final disposition of equipment/machinery.

3.10.4.6.2 The Contractor shall establish a schedule and perform inspections and preventive maintenance on Government furnished shop equipment and machinery using TO 34-1-3 as a guide and maintain applicable Department of Defense or Air Force Technical Order Forms for each item.

Preventive maintenance schedules shall be made available to the COR at the start of the each contract period and update as changes occur.

3.10.4.6.3 The Contractor shall be responsible for documentation and submission of warranty claims to equipment suppliers or manufacturers.

3.10.4.6.4 The Contractor shall monitor all Test, Measurement, and Diagnostic Equipment (TMDE) requiring calibration IAW T.O. 00-20-14, 32B14-3-1-101 and 33K-1-100-1 ensuring calibration is accomplished as required.

a) STD: 0 defects.

3.10.4.6.5 The Contractor shall provide accountability for all TMDE on the semi-annual inventory IAW AFI 24-302.

3.10.4.6.6 RESERVED

3.10.4.6.7 The Contractor shall develop and perform individual tool control and accountability procedures IAW AFI 24-302.

Each tool shall be individually recognizable as belonging to a specific tool inventory.

3.10.5 The Contractor shall provide vehicle inspection/cleaning services.

3.10.5.1 The Contractor shall accomplish inspections utilizing the AF Form 1800.

Deficiencies shall be entered on the form and reported for maintenance IAW AFI 24-301 and AFI 24-302.

3.10.5.2 The Contractor shall inspect and clean/wash USAF owned and Contractor provided vehicles used by AEDC personnel IAW TO 36-1-191, Tables 3-1and 6-3.

Prior to dispatch, vehicles shall be inspected, be free of trash, litter, debris and foreign material from the interior and exterior of the vehicle.

3.10.6 The Contractor shall operate, manage and repair the vehicle wash station.

The vehicle wash station/equipment is located in AEDC Arnold AFB real property building 1400. The Contractor shall perform repairs, preventive maintenance, corrosion control, and lubrication on the equipment. The Contractor shall provide supplies required to wash and dry vehicles to include soap (soap must be Air Force approved, environmentally friendly, and IAW TO 36-1-191, paragraph 6.14.1.1 and AFI 24-302, paragraph 10.4.10.4.3), lint-free drying material, brushes, and buckets. Soap shall be added to vehicle washing equipment in accordance with soap manufacturer’s specifications. The Contractor shall provide hoses and nozzles as necessary. The Contractor shall operate the wash rack when the outside ambient air temperature is 32°F and above.

3.10.6.1 The Contractor shall provide the COR with a verbal status report within two hours after any failure of the washing facility. The Contractor shall provide a written status report daily to the COR if any part of the facility remains inoperative. The report shall include a description of the problem, parts required, parts order/work order date, and an estimated time to be returned to service.

a) STD: 3 defects per month. Lot is number of days per month.

3.10.7 The Contractor shall provide vehicle recovery/wrecker service for USAF owned vehicles 24 hours a day, seven days a week IAW AFI 24-301.

During normal duty hours, the Contractor shall provide vehicle recovery/wrecker service for non-emergency calls within one hour. For emergency service requests during normal duty hours, vehicle recovery/wrecker service shall be provided within 10 minutes. After normal duty hours, the Contractor shall provide vehicle recovery/wrecker service within two hours of notification and approval from Government Logistics Chief.

3.10.8 The Contractor shall develop and manage a Reports & Analysis Program.

3.10.8.1 The Contractor shall collect, accumulate, store and input maintenance and operations data into OLVIMS IAW AFCSM 24-1 (entire publication).

3.10.8.2 The Contractor shall use and maintain the OLVIMS labor hour accounting system IAW AFI 24-302, paragraph 7.29, and AFCSM 24-1 (entire publication).

3.10.8.3 The Contractor is responsible for accuracy of data input and corrections made prior to product distribution.

3.10.8.4 The Contractor shall back up the data system daily and weekly IAW AFCSM 24-1, paragraph 5.5.

3.10.8.5 RESERVED

3.10.8.6 The Contractor shall report OLVIMS operating system problems, which are beyond their capability to correct, to the Standard Systems Group help desk within one workday for resolution. The Contractor shall notify the COR within two duty hours when system problems occur and when resolved. All actions shall be documented and copies provided to COR.

3.10.8.7 The Contractor shall prepare and distribute records, reports and products as specified in AFI 24-302, and as requested by the Government.

3.10.8.8 The Contractor shall complete OLVIMS monthly processing not later than three workdays after the end of the month.

3.10.8.9 The Contractor shall complete quarterly processing not later than three workdays after the end of the quarter.

3.10.8.10 The Contractor shall perform special studies, reports, and analysis related to vehicle operations and management functions and costs as requested by HQ AFMC/A4RD, VEMSO, COR, or CO.

3.10.8.11 The Contractor personnel shall be qualified to utilize all OLVIMS modules to their full capability. This includes the input of data, correction of database information, and the extraction of reports.

3.10.9 The Contractor shall provide and maintain a Command and Control Vehicle

(CACV).

3.10.9.1 The Contractor shall provide a CACV for AEDC with applicable communication add-ons IAW AFI 24-30, Chapter 3.

Prior to any CACV changes or configuration modifications (form, fit or function), the Contractor shall gain approval in writing from the Government Chief of Logistics.

3.10.9.2 The Contractor shall coordinate installation of two-way radios in Contractor assigned/provided vehicles with the base communications activity.

The Contractor shall submit requests for installation through the COR to base communications. The Contractor shall reimburse the Government for loss or damage to radio equipment caused by Contractor personnel. The Contractor shall notify the COR for repair or replacement.

3.10.9.3 The Contractor shall provide all requests for vehicle accessories and add-ons are IAW AFI 24-302, and submit recommendation to COR office for approval. When required, the Contractor shall transfer vehicle accessories and add-on equipment to meet mission requirements of USAF owned vehicles.

The initial/replacement cost, and life cycle management of these items shall be the requesting organization’s financial responsibility.

3.10.9.4 The Contractor shall install and/or transfer AIM2 technology equipment on USAF owned/leased fleet vehicles as required.

The initial material costs and life cycle management/maintenance of these items will be the government’s responsibility.

a) STD: 100% of add-ons will be coordinated through government.

3.10.11 The Contractor shall manage the VCP and…